Josh seemed like a legit HVAC guy until last week. He gave me the run around about not being able to fix my heating units at my business. Had me put down a $744 deposit on a new inducer motor and said that it would arrive Jan 16th/17th. He tried to sell me a new unit for $22k, I told him my AC was working fine and I didnt need a new unit, just needed my heaters fixed.Today, I went to the roof of my building with another HVAC Company only to find that both of my heater unit motors were missing one of the circuit boards was broken and he left wires hanging everywhere. He was the last person touching the units. He needs to return all the parts to my store manager ASAP. I do not want this guy on my roof or near my business anymore except to return the parts that he took.Look at the pictures, missing motors and wires everywhere.
Fantastic service, recommendation and follow-up. Josh came out and was able to identify that a new system would need to be installed. He provided another party who was almost 40% cheaper than my other two quotes. The day of installation which no longer was his duty or responsibility, he not only called to check-in but arrived at my residence to make sure things were being well taken care of. He not only was a straight shooter but took care of me when I was no longer using his services.
Great customer service . Mr Josh and Mr Eric are the best in their trade and industry. We had problem with our ice machine and ac units at our establishment. They followed up with us through out the repair process and got us the best deals in the market. We will definitely use them again!
I called 5 companies that either didnt answer or chose not to call me back when my A/C and freezer went down. HMS came within an hour on a Sat. and had me fixed up and ready for business! We saved a ton of money and they were so polite and helpful. Ill never call another company for my needs. 10/10
Josh is very good and knowledgeable. He just don’t change the parts. He worked on our Stolting machine to figure out the correct reason and fixed the machine. He is very professional, courageous and honest.
The guys were quick to respond and find the problem. They saved me money from another company that was trying to take advantage of the situation. Had them install a new unit upstairs and and outside unit due to age of the old one. Quick work through the heat and then an intense rain storm. Highly recommended. Great job.
Great service, very responsive to customer problems. Josh is awesome guy. Big thanks for him to take care of our ice machine