Dragon Heating And Air,LLC

230 Mondragon Ln, Kyle, TX 78640, United States
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Dragon Heating And Air,LLC
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Jo
Review №1

Dragon Heating and Air are exceptional! Came out same day because they were already working in our neighborhood. Not only fixed the issue which fixed our entire system, but Joe explained everything he was doing, gave maintainence tips, and explained costs up front which were very reasonable. Great company and fantastic employees! Would recommend to anybody in the Austin area.

La
Review №2

★★★★★Joe and his team are absolutely fantastic! They have been a huge help to many of my clients and my team, always providing top-notch service with professionalism and care. Joe is incredibly knowledgeable and genuinely kind, making every interaction a great experience. I highly recommend them for any HVAC needs—reliable, efficient, and truly the best in the business!

Jo
Review №3

Joe handled my issue quickly and professionally. My compressor shorted out and within 2 days he and his team were able to remove and replace without issue. Great working with them and I would highly recommend!

An
Review №4

Joe is great! Very honest and helpful. He was able to help us quickly when one of our A/C units stopped working. His pricing was fair and the service and communication was great. We recommend him to all of our friends and neighbors!

Jo
Review №5

Ten stars for Joe at Dragon Heating and Air! 👏🏼👏🏼👏🏼First, Joe showed, explained, and gave us detailed information on what was wrong with our unit and what needed to be done every step of the way. His knowledge, expertise, and transparent total communication put us at ease and left very few questions to ask. This is HUGE when theres a problem with your AC in central Texas, regardless of the season. Within 90 minutes he had our clogged and frozen AC cleared, and our coils shiny and almost good as new.His pricing was reasonable, he discounted us as new customers, and provided us with superior service well beyond the usual. Instead of the usual once over of our older unit from other companies, who have told us we just need to buy a new AC, Joe saved us another several years on our older one. And that saves us plenty of $$$.His joy of what he does, his attention to detail, and including us in his work process is icing on the cake of such great service.Next time we need AC help, well call Dragon. And thanks to Dragon, it will be quite some time before we have to again.

An
Review №6

Ive had many positive experiences with Joe and Dragon HVAC over the last ten or so years and recently had them replace my entire furnace and A/C system. Joe and his team are committed to quality and to meeting customer needs. Over the years, they have helped me with numerous small issues (A/C maintenance, capacitor replacements) and have always been available to quickly respond to and resolve issues immediately. I know that Dragon cares about my A/C system as much as I do, so when it came time to get a complete replacement, I was happy to work with them. Despite a few issues that were beyond our control (mainly equipment availability), Joe stayed informed, up-to-date, flexible, and prompt. I felt informed and never pressured to make the best decision for me (I did a lot of my own research, too). Even for minor issues that came up, he stopped by, often on the same day and always communicated everything.After shopping around and getting numerous quotes from local HVAC companies (about two years ago, when I started shopping around), I found that most of the locally-operated companies were more focused on profit and revenue than on providing the best options, good pricing, and reliable installation services for the customer (though Ive never actually used another company; Im basing this on the pre-sales process for around 6 local companies). I know there has been a lot of profit-driven consolidation in the local HVAC and home services areas (based on comparing customer reviews and ratings over time, this is almost always bad for consumers). That makes me even more positive about supporting Dragon HVAC, Joe, and his entire team. I highly recommend them for maintenance, estimates, and full system replacements. I hope I dont *need* HVAC services anytime soon, but I wont hesitate to call Dragon if/when I do!

St
Review №7

Joe and his father certainly live up to their reputations as honest, hard working AC professionals that really take the time to explain things to you. They came out to help us the same day after our upstairs unit stopped cooling. They tested the capacitor and sure enough it was faulty. We replaced it along with our others to be safe and he gave us several price point options which we appreciated. Joe took the time to rinse down our unit as well to help it cool down faster upon startup again. If you ever need AC service, call Dragon!!!

Ra
Review №8

Joe provided an incomparable service to our family and went above and beyond to help solve a recurring problem when other companies had given up on us. We were preparing to spend tens of thousands of dollars on an entirely new unit when Joe, after hours and hours of service and research on our behalf, identified an error that occurred when our home was built and caused our entire system to fill up with dust. I cannot tell you how grateful we are to Joe for saving our family tens of thousands of dollars and for taking the time to find the problem. He was diligent and determined. His professionalism and his subject-matter knowledge was unmatched. I have recommended him to all my neighbors and will now ONLY use Dragon Heating and Air for any future needs. THANK YOU JOE!!!!!!!

Sc
Review №9

I’m not one to leave reviews, but Joe and his team at Dragon Heating & Air deserve a shout-out. After three other HVAC companies told me I needed a new $20k+ system, Joe took the time to get to the root of the issue and saved me thousands. Every time he came out, he followed up with me 3-4 weeks later to ensure everything was still working perfectly. Months after the repairs, Joe even walked me through installing a Nest Thermostat over the phone—going above and beyond yet again.It’s rare to find a company that genuinely cares about proper diagnosis and solving the real issue. Joe and his team take a lot of pride in their work, and it’s clear they’re in it to help homeowners, not just sell new systems. I even offered Joe extra cash for everything he saved me, but he only asked me to spread the word. So here I am, doing just that. If you’re considering any HVAC work, definitely give Dragon Heating & Air a call for a second opinion. Or, as I like to tell my neighbors, “I got a guy.”

Wi
Review №10

Outstanding Service! Our system went out on the 2nd of January. We were referred by a neighbor on our community page. Showed in a couple of hours and identified a bad wire connection… fixed in 5 minutes! Friendly, experienced, thorough and highly professional. I’ll now be using these guys for my seasonal tune up.

Ch
Review №11

Easy to set up an appointment and they showed up on time. They were able to replace the part that was causing problems the same day without a high price tag. I definitely recommend dragon heating and Air.

Di
Review №12

Joe and his team came within hours when my AC went out on one of the hottest days of the year and had the problem fixed in 30 minutes! On top of that super fast service, he’s just a really nice guy and very easy to work with. He also did my inspection when I first bought my house and has come back for another minor issue too. Every time I need him, he’s super professional and keeps the customer top of mind. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

Ro
Review №13

There are literally no words to express how AMAZING Dragon Heating and Airs service is. I called on a Sunday (their day off) and Joe walked me thru everything. He explained he would come out to see what was going on with my system. He came out on a Sunday and was pretty sure he found the issue but didnt want to replace it until it went out so he could be certain and not replace something that didnt need to be replaced. While here he also found errors that the builders contractor AC company (Airtron) did wrong. They covered a filter in the attic that I had no idea was there and they covered some sort of important piece that needed to breath for the motor to have a longer life. It finally went out Friday at 11 pm and Joe asked me to call him. I explained what was going on and he said ok this is exactly what I suspected. He fit me into his busy Friday schedule and fixed my AC. I had called a few other AC companies and truthfully they didnt seem to be concerned that I did not want to stay without AC. Thanks Dragon Heating and Air for being life savers and such a honest company! We need more companies like this who arent trying to rip people off and fix things that do not need to be replaced.

Dr
Review №14

Called Dragon close to company closing time on a Saturday. They were at my house within an hour. Joe couldnt have been more professional and kind. Instantly identified the problem and fixed it with ease. Also went out of his way to educate me about how to use preventative maintenance to avoid future problems. You can tell that he loves his job and his customers. I wouldnt hesitate to call again or recommend.

Ky
Review №15

I highly recommend Dragon heating and air! Joe was absolutely amazing with prompt and excellent service. He got our AC back up and running immediately with same day service. This company was/is a huge blessing to us!!

Ja
Review №16

Thank you DRAGON HVAC for a job exceptionally-well-done ... you go the extra mile with a smile, and you know what you are doing. I so appreciate my new HVAC system - cleaner, leaner, more efficient, installed correctly, and up to code.

Da
Review №17

Dragon Air continues to offer outstanding service and incredibly honest. They have come out numerous times and always help us with the best assessment. We are always happy to refer them as well. Shout out to Leo for being knowledgeable and patient.

Br
Review №18

Joe was referred to me by a friend and he instantly treated me like family. His service is top of the line he’s always available to help. Strong strong strong recommend

Ti
Review №19

I could write a book about my very positive experience with Dragon Heating and Air, but Id rather you not pass my recommendation because its too long, so Ill cut right to the chase. When my AC couldnt keep up with the heat last summer, we called out a certified dealer. We were told there was nothing wrong with our unit but explained that our builder undersized our unit, then they dropped the bomb: they could replace our unit...for $12,000. Needless to say, we suffered the heat last year but decided to get another opinion this year. Enter Joe from Dragon Heating and Air. He listened to what I had to say, used it as a starting point to begin troubleshooting, then followed his instincts to methodically walk through troubleshooting steps until he found the issue: bad coils. It was late afternoon, but he went and got the parts and came back early evening, working until 8-ish to make sure we had AC overnight.So I have to give Joe and A+ for his technical skills, and A++ for his professionalism, and give his dad an A+++ for the customer service skills Joe said his dad taught him. Theres nothing better than learning good old fashioned customer service skills honed and practiced in a family business. Oh...And I didnt pay $12,000 for an unneeded new unit. I only paid for the initial check and the labor to install the coils. I couldnt be happier. Thank you, Joe!

Ka
Review №20

Really great service, easy communication, easy to schedule, honest. We thought we had a large, expensive problem, but Joe found the issue was a small, inexpensive repair and saved us a lot of money when it would’ve been easy for him to take advantage. Joe is really great to work with!

Ra
Review №21

I highly recommend Dragon Heating and Air. Joe and his father installed a complete HVAC system at my residence a little over 5 years ago. When I need them for service they will arrive the same day or next. They take pride in their work and keep you updated on the services being provided. If I have a question, they are prompt in responding. Joe and the team at Dragon Heating and Air are the best. It is a privilege to post this recommendation.

Ja
Review №22

Joe and his team did a great job with an AC replacement. He was very communicative and went out of his way to get our AC replaced as quickly and efficiently as possible!

Se
Review №23

Joe & George and the rest of the crew at Dragon Heating & Air are the absolute best. Worked me through every single scenario that could be affecting my HVAC and causing cooling issue. Incredible attention to detail and a pleasure to work with. My HVAC is running better than it ever has. If you’re not using Dragon for all your HVAC needs, you’re making a mistake.

Ch
Review №24

I had the pleasure of hiring Joe for AC repair during last summer’s crazy heat wave, and Im really happy with the service he provided. Joe is a total pro when it comes to air conditioning systems. He showed up on time, figured out the problem, and explained everything in a way that made sense to me.What really impressed me was Joes attention to detail and how committed he was to providing quality work. He went the extra mile to make sure my AC unit was not only fixed but working better than ever. You can tell he really cares about what he does.Plus, Joe was friendly, polite, and super professional the whole time. He even gave me some tips to help prevent problems in the future, which I found really helpful.I highly recommend Joe for any AC needs you have. Hes a true expert in his field, and I wouldnt think twice about hiring him again. Thanks to Joe, my home was nice and cool once more!

Ga
Review №25

Ive used Dragon several times now and they never disappoint. They have a great customer service team that will get you in for an estimate in no time. The technicians and plumbers are always thorough and answer all your questions and concerns. They never try to sell you products or services that you dont need. I will definitely recommend them to all my family and friends. Gabriel Culiat

La
Review №26

We are always just so impressed with the incredible service and we receive from Joe. He calls back within minutes and sometimes talks us through solutions over the phone after office hours. Cannot speak highly enough of this company. Will always be a loyal customer and highly recommend! Thank you for your incredible customer service and kindness.

Oc
Review №27

Great experience with Joe. Not only were they quick to come out but they spent the right amount of time to identify the issue. They found the issue quickly and were able to provide the fix while being very friendly and showing me how things worked. Great work and I’m very happy.

Tr
Review №28

Joe and his team at Dragon Heating and Air are great at what they do and were a pleasure to work with. He was timely with his visit to size up the work required. He listened to my needs and answered all my questions. And he was timely with his competitive bid. Unlike other contractors, he wasnt eager to replace my functioning high efficiency furnace.Joe is clearly a puzzle solver who listens and then goes the extra mile to explore options and provide the one that best fits the customers needs. I found other contractors more opportunistic. Another plus is that Joe is onsite for the installs, so what is promised is delivered the first time.Give Joe a call. You will be wiser for it. And more than likely, you will hire his team at Dragon Heating and Air and be a promoter like me.

Ta
Review №29

The team is always very knowledgeable and helpful. I’ve always had a great experience since 2022. They find and fix the problem. This time it wasn’t our units but our nest thermostat. I’d rather wait for them for an appointment than have just any company show up!

Sr
Review №30

Came back home from vacation and the upstairs vents were not blowing air. Joe helped me troubleshoot over the phone and got it working in less than 30 minutes. He went above and beyond to help the customer and was not just out to make money. I highly would recommend Dragon Heating And Air to friends and family!

Da
Review №31

First time to use Dragon Heating and AC. Joe went beyond what our prior AC servicer ever did on our AC maintenance. He explained what we could do to help our unit (basic washing, etc). He suggested to partially close some vents in rooms we were not using to provide better airflow to our media room and other. rooms, and boy did that help. Joe was very friendly and will use Dragon Heating and AC from now on. 5 STAR service.

An
Review №32

Excellent work and service. Joe came out at 8:30pm and fixed the problem while explaining what went wrong. Issue was fixed fast and at a reasonable price. Highly recommend business.

Ha
Review №33

I rarely leave any reviews but this one is beyond warranted with the exceptional customer service that Joe from Dragon Air provided! Our AC went out this week, I tried a few different contractors who were all booked up (understandably with the temperatures we have had in Austin!!) and was wondering what to do as we couldn’t possibly go another day without AC. Fortunately got Joe’s contact through a friend, he answered the phone immediately and worked through his schedule to come by the same evening. He was extremely knowledgeable and got to the issue very quickly. Joe not only got our AC fixed but went above and beyond by cleaning our outdoor unit and also installed an easy option for regular home maintenance to flush the pipe ourselves.It was truly exceptional customer service!!

ve
Review №34

My thermostat was off and i checked my breakers but everything was good. Remembered Joe fixed my unit condenser 4 years back and i called him . Even though he was busy with other appointments he was able to guide me through some checks and figured out my flow switch was at fault. Super happy that he fixed it for me over the phone and offered me few more checks to make sure i dont have similar problems in future. I would 100% recommend Joe for any kind of AC services. He is the best.

Ok
Review №35

What can I say? This is the 3rd time Jose has been over to our residence. The first two times were for regular seasonal tuneups but last night was for an emergency repair last minute. I was extremely impressed with his level detail both times he did the tuneup. But his going out of his was last night way later than would be their norm to get my HVAC system repaired and running was highly unexpected. He remains 💯% professional, 💯 % courteous and 💯 detailed each and every time. Since the first time I randomly saw one of their service vans on highway 290 and called to schedule our tuneup over a year ago, I’ve since deleted EVERY other number saved on my phone as “HVAC”. The only number left in my phone for HVAC -there were more than 10 accumulated over the years- is Dragon!! Dragon and done!It’d be 10 stars if possible.

Vi
Review №36

AMAZING, PROFESSIONAL, KNOWLEDGEABLE, CARING, PRICED JUST RIGHT !!! My air conditioner went out at 4pm at the beginning of a holiday weekend. Not only did Joe answer the phone when I called but was at my house in 1 1/2 hours. He repaired my AC unit and even helped me understand how to keep it in good maintenance. And to top it off, he even called and followed up with me 2 days later to make sure everything was still properly working. I would highly recommend Dragon Heating and Air. This is the type of company that you can trust and a company with a high level of integrity. Stop looking for another Heating and AC company. Dragon Heating and AC is everything you could ever dream of.

Ma
Review №37

Absolutely the best in the AC business! Have recommended to a few friends and neighbors and always get feedback on how happy they are with the level of service and reasonable prices. I first met them through a builder I worked with in our neighborhood many years ago and he would not use any one else for good reason.

Je
Review №38

Would highly recommend Dragon Heating and Air. In the 4 years we have been at our house I have tried many companies only to find out later they did botched fixes, charged for services they didn’t perform or didn’t fix the issue. This is my second time hanging Dragon out to diagnose an issue. Both times I was asked to come look in the attic or outside and show exactly what the issues were. I appreciate them educating me and taking the time to answer my questions. It for sure builds a level of trust to be able to physically see what is causing the issue. They were able to help us out and extend the life of one of our units so that we could avoid having to get a new one right before we already needed a new roof. Both times out they were highly communicative and on time. Thanks again!

T
Review №39

Great, friendly, honest service. Would not use anyone else. Joe came out on a holiday to help us out with an urgent situation with no complaints or markup.

Je
Review №40

I had a wonderful experience with Jose and his team today. He installed my AC unit about 4 years ago on the recommendation of my realtor. I have nothing but positive things to say about the entire experience and his pricing was competitive as well. He was wonderful to work with, very knowledgeable, and worked with my schedule. Here I am years later and now that property has become a rental that I lease out and I had tenants that experienced some humidity issues.He pencilled us into his schedule quickly and was very communicative throughout the entire process, called me to go over adjustments that he felt were necessary, and went above and beyond to make sure we were taken care of. It ended up being a simple fix but he still went in to tweak the system and made some other adjustments to optimize the system so that we might not run into this again. In this day and age, it’s hard to find people who you can trust with work to be done around the house and with Jose and his company, I know that we are in good hands. 10/10 would recommend and he has a lifetime customer in me.

St
Review №41

Joe was absolutely fantastic! So happy to have found them. He took the time to thoroughly assess my issue and because of that come up with a simple solution that worked! My home warranty had sent two different companies prior that couldn’t fix, and I took a chance on Dragon based on a referral. I will be a customer for life, thank you!Update - two years later and my AC goes out on a Sunday. Joe saves the day again!

Ca
Review №42

Joe from dragon was incredible. He was very knowledgeable and went above and beyond to get our house cooled down and squared away at a good price. He came out quickly and fixed the problem even quicker. We’re incredibly pleased with the service Joe provided! Highly recommend!

Ve
Review №43

When i called them with my issue, jose asked the problem in detail and was able to help me to go into root cause of the issue. I could resolve it myself. This is completely unbelievable. in the world of people who try to make money with non-issues, this company actually helped me to resolve it.i know who to ping when i need for next time..

Ju
Review №44

I gave Dragon Heating and Air a call because we needed our AC inspected right away. It was so hot! Outside temperatures have been in the hundreds and our indoor temperatures were going up to 80°. Joe answered my call and was able to schedule us in the same day. When he arrived he was friendly and was asking questions straight away. He practically knew the root issues before even laying a hand on the AC. He proceeded to do his testing and was very knowledgeable and answered all our questions. He explained things clearly. The following morning our house cooled down to the set temp, 70° as expected. Awesome service all around. Greatly recommend and would call them again.

Ka
Review №45

Joe and his crew came out quickly, found and fixed the problem and then stayed to give my family important AC information! Not only is our AC working now, but I feel more prepared as a home owner to take care of our system. 10/10 recommend this company, great people and a great job!

Ja
Review №46

We had our AC go out and I began a chat online. Joe began to troubleshoot online and was able to get out to the house in an hour to an hour and a half. He began to assess the AC issue and resolved the problem explaining in detail what was happening. He also gave great tips to maintain the longevity of the AC unit. I highly recommend Dragon Heating and Air. I’ll be using them for any further issues and regular maintenance. Thank you for the great service.

Li
Review №47

Wow, wow, wow! Joe and Dragon Heating and Air have so completely impressed me. I thought with this intense summer heat that I would address my sluggish A/C system that has been running 24/7 and still not keeping us below 82F. While traveling I texted Joe at midnight on a Friday night thinking I would get in line for a Monday appointment, he responded immediately! Joe gets me in at my earliest availabilityand arrived promptly, he had even texted me notification when he was headed our way with an ETA. Joe quickly diagnosed the issue, pointing out the leak and explaining it all to me. Within 6 hours, he had located and purchased the part and returned for 3 hours of installing the unit is my scorching hot attic. My system was up and running perfectly in 9 hours start to finish, again, WOW!Joe had been out to our home last year to fix a different unit which is running perfectly. Joe has always been respectful, clean (popping on boot covers each time he enters the house), efficient, great at communicating and always arriving promptly per his arrival texts. Joe is also generous with advice taking the time to teach me the maintenance to keep my system running in tip top shape. I absolutely recommend Joe for your HVAC needs.

De
Review №48

Late yesterday, I had a bad feeling that my air conditioning system was not keeping house (and me) quite as cool as it should. Thats when I started thinking about the a/c filter and how damp it was when I last checked. I started checking Next Door for recommendations for service person. I have been in the Cuernavaca area 45 years and it is hard to find really good repair people - and keep them. It was at this time that I realized it was after 5 and I would probably not find anyone to help in the early evening. Thats when I called Dragon Heating & Air. My call was answered promptly and the technician, Joe, called me back, ask me several questions and told me he could be there soon.Not only was Dragon Heating & Air prompt, Joe knew exactly what he was doing. He was professional, polite and had the problem pinpointed within minutes. He walked me around the unit and gave me some maintenance instructions. It was not long before we were finished and Joe was on his way home and our house was cold once again.I will definitely call on Dragon Heating & Air the next time my distress call goes out. I never like to need a repair done, but I am pleased to recommend Dragon Heating & Air (210-875-3449) should the need arise.

Ta
Review №49

I called them to talk about cooling my garage and also to check on some airflow issues on my second story bedrooms. Joe came out and was extremely thorough, friendly, and honest. He quickly identified the issues and offered solutions that weren’t going to break the bank. He was very patient with me answering all my questions I had which I appreciated! I’m going to only use them moving forward! Thanks Joe!

Jo
Review №50

Joe and his team are amazing! I’m a real estate broker and have used Joe for years. He’s saved me and my clients in a pinch on many occassions. He actually just helped our elderly neighbors who were going to wait for another company for two days until they were available. I referred them to Joe w/Dragon HVAC and Joe came out and fixed it an hour and a half after receiving the call. Joe is good, honest people and I’ll recommend him every time.

Le
Review №51

Fantastic customer service, very professional, very caring. Would definitely use again and I highly recommend them. I cant say enough about how knowledgeable, honest and wonderful they are. Great service even long after the sale!

Da
Review №52

Joe and his team are awesome! They replaced the Condenser, Furnace, Coils, Plennums, and ducts for my upstairs. He took the time to walk through the project with me, get options and understand everything. He’s responsive, thorough, takes pride and truly cares about his work. I would highly recommend Joe to anyone looking for HVAC work.

Gi
Review №53

We had the most amazing experience with Dragon Heating and Air! My mom was house sitting for us while we were on vacation when our air conditioner went out. Dragon Heating and Air promptly diagnosed and serviced the issue. They are very professional, have great customer service, and are extremely responsive. We can’t say enough positive things! We highly recommend them!

Ji
Review №54

Called Joe on a Sunday and he was very responsive. He quickly diagnosed my system’s issue and sourced the replacement part. He was very focused on my warranty and was able to get the part replaced within that warranty. True professionalism, know-how, and value. He also reviewed homeowner maintenance of the system with me to ensure long-term reliability. Very pleased with my experience.

Ke
Review №55

It’s easy to see why Dragon Heating and Air, LLC has so many wonderful reviews. Joe is professional, knowledgeable, prompt, reasonably priced... The list of all the wonderful qualities goes on and on. We are so thankful for Joe’s recommendations and expertise. He knew exactly what was wrong with our unit and was able to get it back up and cooling. If you have HVAC needs, call Dragon Heating and Air, LLC. You won’t be disappointed!

St
Review №56

Our AC went out in the middle of June. We reached out to our neighbors for suggestions on who to use for AC repair. Several neighbors suggested Dragon Heating and AIt repair to us. We called them thinking there was no way at 7 o’clock at night anybody would come out. They sent Joe out in less than 30 minutes he was at our house. He was very professional and went over all repairs thoroughly. Joe had our AC up an running in less than an hour. He also went through all the maintenance for our AC system. I thought the price for same day service would be crazy but it was not at all! I strongly recommend Dragon Heating and Air in Kyle!

Mo
Review №57

They worked us into their busy schedule, knowing we were going into a busy holiday weekend and our (20 year plus) blower motor had gone out. They were at the house at the time they said, got the new motor in and charged the price they quoted. Professional, respectful of property and willing to share tips to keep our older unit humming along a while longer. Many thanks to Joe and dad, Joseph!!

Ja
Review №58

I cant say enough good things about Dragon Heating and Air. Joe was able to schedule my AC tuneup promptly, was at the appointment on time, and had my AC fixed in an hour. He even took the time to teach me how my system works and gave me tips on preventative maintenance I can take to keep my system running well. Living in Austin a good AC repair company is essential and Ive found mine.

Ma
Review №59

Joe was so helpful! I had a weekend emergency issue with my HVAC and he came directly over and located an issue that two HVAC guys before him couldnt pinpoint. I am still learning how to be a homeowner, and I always appreciate it when someone can break down home mechanics in a direct, digestable way for me. Joe is fabulous and Ill definitely be working with him for HVAC concerns in the future!

tr
Review №60

Very reliable and professional. I had 3 other technicians came by and they were all trying to up charge me. When Dragon Heating came by they were honest and gave me a fair price and helped me through the entire process giving me maintenance tips as well. Communication was great! Definitely recommend! 5 stars!

Ra
Review №61

Joe and his team are solid, dependable and honest. They’ve maintained my old A/C system and installed a new one for me. They go the extra mile to help quickly and will talk you through a simple fix so you don’t get charged a visit for small stuff.

Ki
Review №62

I came home after being on vacation a week and a half and my A/C was out…the temp was 105 that afternoon. I got a referral from a friend for Joe with Mondragon Heating and Air. Joe had me up and running again in no time. He was unbelievably fair with pricing and super fast with his turnaround on the job. He even called me the next day to check on us. He will be my go-to for A/C and heating work going forward.

Ys
Review №63

We worked with Joe and his team to get a new furnace and AC system installed at our recently purchased home in Austin. We received a quote for the work quickly, and Joe was incredibly friendly and responsive. He was able to answer all questions we had about the logistics of the system in a way that was easy to understand. The whole team was legitimately so excited for us to get our new system installed, and it was great to know that everyone cared so much about the work they were doing. This alone would have been enough for a 5 star review, but after we had some problems with a separate electrician a few days later, Joe came out after hours to make sure that our system was back up and running properly. We would 100% recommend using Dragon Heating & Air for any HVAC needs!

Ri
Review №64

Joe was great. First time using Dragon after hearing a few recommendations from close friends and neighbors, Dragon did not disappoint. Joe was prompt, stopped by and explained the issues I had, didnt try to upsell me, was straightforward, and took the time to explain the issues I had and how to prioritize them.Highly recommend Dragon Heating and Air, will use for all my future heating and air needs.

Br
Review №65

Joe and his team gave me the best quote for comparable equipment, provided convenient payment options, finished the job quicker than expected, and took the time to show me how to maintain my new unit. I am very satisfied with Dragons service and will recommend them to others.

He
Review №66

Dragon Heating and Air is amazing! As summer is approaching we called and they were able to fit us in the same day despite having a full schedule. They’re extremely professional and helpful and I highly recommend them!

Am
Review №67

I am so grateful someone recommended Dragon Heat and Air to me years ago! They have been reliable, knowledgeable and fast. Most of the time they have been able to fix my unit within just a few days - sometimes on the same day! I cannot recommend them enough.

Ed
Review №68

Joe was great! Fast, professional, super friendly, and my AC is cold again! Can 100% recommend! Dragon Heating and Air is by far the most superior AC repair company in this area...dont waste your time with other companies.

Ni
Review №69

I normally use ABC for the servicing of my HVAC system but the last two times they were out I was being pushed pretty hard to spend $5k to replace the compressor. Going into summer I wanted to have a second opinion from someone before I committed to spending the money to replace the compressor. I sent in a service request at like 4:30 on a Friday and Joe called me within like 20 mins and was able to come out the very next day (today, Saturday the 10th.) He let me shadow him while he checked out the system and talked through all of his tests and what he was checking for. After running some tests he noticed I was lower on Freon and added some to the system. We went back into the house and the air was now coming out of the system sub 60 degrees and working in a way he was happy with and wanted to get the system too. THIS IS HOW A BUSINESS SHOULD BE RUN. He could have easily sold me on a new unit like ABC was trying to do but for a $400 repair he gained a customer for life. Dragon Heating & Air is a phenomenal company and you would be crazy to call anyone but them. Joe is thorough and non-pushy with how he runs his company and an absolute pleasure to deal with.

St
Review №70

Joe came out on Monday (same day) because our ancient a/c unit couldn’t keep up with the heat. Their quote was very reasonable than others and they had the unit replaced by Friday. He was very courteous and took time to explain maintenance. We will definitely be using them for ongoing needs

Da
Review №71

Amazing experience. Joe was a knowledgeable professional who educated me on how to better maintain my unit. And he came out well past normal business hours. All-in-all a great experience. 10/10 would recommend.

Lu
Review №72

Dragon Heating And Air superseded all my expectations. Joe arrived within 45 minutes, diagnosed the A/C within 15 minutes and replaced parts and repaired the A/C within the hour. We received excellent service. Joe took the time to educated us how to properly maintain and care for the AC Unit. Friendly, respectful, knowledgeable and efficient service. You will not go wrong with Dragon Heating And Air. 🙏🏼Thank you Joe

Be
Review №73

We absolutely loved the service we received from Joe. He was the one that actually took my call. On. A. Sunday. I had every expectation Id be leaving a voice message and waiting for a call back Monday afternoon. But Joe answered the phone.I completed a service request, submitted it, and again...I was not expecting him or anyone to show up the same day, let alone a couple hours later.Joe came over and immediately got to work. He asked me a few questions about what was going on, and began troubleshooting the issue. He quickly found the problem and just as fast, Joe fixed it! All the while explaining to me what he was doing, and what to look for if it happens again. He even showed me some preventative maintenence tips to save on our future electric bill. I appreciated those very much!!The payment process went just as smoothly. I could not have been happier with the entire experience. So thankful I called Dragon Heating & Air today!!! Thanks again!😊

J.
Review №74

I am so grateful for Dragon Heating & Air! They were very quick to respond. They were able to fix up my AC and also stayed to make sure the unit sounded good and was cooling my home. Before leaving they gave me great advice for the care and upkeep of my unit.I recommend them and will definitely call them with any of my future AC or Heating needs!

Ja
Review №75

We called Dragon and asked them to come take a look at our AC system which as making an odd noise. They came by the same day. Also on the same day, they diagnosed the problem and picked up a replacement part, and installed it. They are (and always have been) amazing.

Ch
Review №76

Joe at Dragon Heating & Air is the absolute best HVAC I’ve ever dealt with. He always goes above and beyond and takes time to explain everything. Very responsive and reasonable on pricing.

Ar
Review №77

Contacted Dragon Heating and Air based on reviews and was not disappointed. From the very start Joe was fantastic to work with, he was on time, provided details, photos and best of all timely communications on the status of the repair. I have never had any contractor provide that level of service or detail. I also believe his pricing is fair. I would highly recommend Dragon Heating and Air, service like the good ol days.

Be
Review №78

My first review ever.I called Dragon Heating and Air at 7:44pm on a Sunday night (after waiting for 12 hours for another AC company). Joe was at our house in 45 min and our AC was running the same day at 9pm, an hour and 16 min after my call. I can’t express how much I appreciated his service. This will be the company we will be calling from now on twice a year to get our AC unit serviced and every time we need anything AC related.

jo
Review №79

I cannot say enough good things about Dragon Air and would 100% recommend them to anyone with hvac problems. I found them on my Sweetwater Facebook page and now understand why my neighbors speak so highly of him. I had a complicated issue but Joe was determined to correct. He also tries to educate you in order to avoid future problems. Thank you Joe for your professionalism. It is evident that you are proud of your company and love your work.

Lu
Review №80

Our AC was not cooling and Joe came out and diagnosed the issue really quick. Got it up and running and made sure everything else looked good. Don’t hesitate to ca them if you need HVAC repair or have issues. Thanks Joe!

Je
Review №81

We had Dragon Air install a new hvac system in our home back in 2020. Fast forward 2023 and we had an issue with it turning off for no known reason to us. Not only did they remember our job but they saved us over $200 by telling us how to trouble shoot at home. They were so friendly, helpful and resourceful. I have a handy husband but also was given very clear instructions. This interaction has very well made them the only choice we will go to when having hvac issues. Highly recommend!

Je
Review №82

We were needing to replace our 17 year old heating and AC system. After getting a couple of quotes I heard about Dragon from our neighbors. The had great things to say so I gave them a call. Joe came out that day and gave me a quote. I was excited because they install Lennox systems. When I got the quote it was not only fair it was lower than the others I received. We scheduled the install. Joe and his team were great! Super professional, courteous and fast! I highly recommend Dragon Heating and Air. We are very happy.

Cr
Review №83

Joe and his coworker could not have been nicer. They both went above and beyond to help get our AC working. Joe also took the time to help me understand our unit and what maintenance we should be doing. I very much appreciate them working us in to their busy schedule. We will definitely call them back should we have any more issues.

Mi
Review №84

Joe and his father make an absolute great team!! I learned some very helpful tips on extended the life of my AC unit. We walked my entire house and checked everything. I’m keeping Joe on speed dial because we all know how important it is to keep your AC unit happy!!

La
Review №85

Joe and his team are awesome! Super responsive in their communication and helpful. When our AC went out at 100 plus temperatures he was able to come that day and it was an easy fix. Cannot recommend enough!

Me
Review №86

Loved the service! My AC was making a weird sound, I contacted Dragon Heating and Air in the morning, and they came out a couple hours later to make a repair. Theyre very friendly and explained what the problem was as well as maintenance tips - they have a great teaching attitude that I love! My current AC unit is very old, and when I need to get a full replacement instead of a small repair, I will definitely go through Dragon!

Dy
Review №87

If youre looking for guaranteed quality work at fair & honest pricing, give Dragon Heating and Air a call! They fully replaced my 27 year old HVAC system and knocked it out in a single day. These guys really know their stuff and treat their installations like a work of art. Cannot recommend Joe with Dragon Heating and Air enough. He has made happy customers out of several of my family and friends.

Ni
Review №88

Joe at Dragon was AWESOME. My kid was graduating, my husband got covid, my other kid got sick, my dog rolled in something dead, AND THEN OUR A/C WENT OUT. We have a home warranty who put us on the list for their provider, who never called and never showed up. 24 hours into sweating and swearing, I canceled the home warranty call and called Dragon, based on multiple neighbors recommendations. They were here within 3 hours (on a Friday!) and had us up and running before dinner. Friendly, efficient, professional, reasonably priced, knowledgeable, upfront about costs, and more than anything, told me that I did *not* have to replace my entire unit right now and that we could squeeze some more life out of it, which I really appreciated. In the middle of this mess, being told that I didnt have to spend $10k today was the greatest win! They were able to get it all taken care of without even coming inside so that my sick family didnt expose them to anything AND so my sick family could have a/c again! A million stars! 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟

Ch
Review №89

I can not say enough good things about Dragon Heating and Cooling. When my condenser stoped working a neighbor recommended I call them. They came within an hour and had all the parts to repair my equipment on the spot. I can not emphasize how thankful I am. On a 100 degree day, I would not recommend anyone else.

li
Review №90

Joe was referred to me by realtor and won my trust and respect with his sheer professionalism, knowledge, responsiveness, attention to detail and value for the money I was paying. His team replaced my old HVAC system and made some improvements based on issues diagnosed and was more than fair. If youre looking for an HVAC professional, stop and just call Joe at Dragon Heating and Air.

Co
Review №91

I leave very few reviews, yet was compelled to leave this one! Joe is truly a saint to come out on his day off. A friend who is also a property manager referred him to me and said he is amazing. Which he is! My AC failed late Friday night and all the companies that claimed they were 24/7 help, could not even come out until after the 4th holiday.Joe and his Team were booked solid, yet he promised to see what they could do that Saturday for me. He said he would update me in an hour and then gave me a time and was right on time. Only 2 hours later.He spent several hours working diligently to figure out what the issue was. Spoke with my out of state landlord on the phone several times and explained every step of the way what he was doing and checking. He was miraculously able to patch together the system that was malfunctioning on multiple levels with multiple part and electrical failures. He showed me preventative steps to help preserve the health of any system. He was beyond pleasant and helpful in every way. And he wouldnt even accept a cash tip that I tried insistently to provide him with. He is the best repair and maintenance person I have ever worked with in any area. Knowledgeable, educating, kind, respectful and clearly loves what he does and super determined to not leave anyone in a tough situation. I am not sure any other repair person would have been as comprehensive, dedicated and showed some much perseverance in their approach.I cannot recommend Joe and Dragon Heating and Air highly enough!

Jo
Review №92

My AC shut itself off last night unexpectedly, I called him at 7pm, Joe answered the phone and walked me through some troubleshooting steps, looked at a few pictures i sent him and hrlped me correct the issue (a clogged drain pipe). This saved me significant time and expense (after hours house calls during the hour season get pricey). I cant recommend Dragon AC and Joe enough, they are the best in Austin.

Je
Review №93

I cannot say enough good things about these guys. Knowledgeable, communicative, extremely reasonably priced, and just far better service than weve received from any other HVAC company. Weve had excellent experiences and will be using Dragon going forward.

Ph
Review №94

I cannot recommend Dragon HVAC enough. Joe and his crew are some of the most honest and talented providers in the Austin area. I have recommended them to countless neighbors and everyone has nothing but great feedback. Stop searching for an HVAC company and call these guys!

An
Review №95

Joe and the team at Dragon were amazing. My AC broke right after I moved in at the beginning of the summer. Joe came next day, got me a quote and was able to install the AC the next day. I’m not very handy, and joe walked me through everything they would do, why they were doing it, and how to keep it working on the long run. It’s clear he has a lot of pride in his work. He said he’s never failed an inspection, and I believe it!

Br
Review №96

I don’t typically leave reviews but I HIGHLY recommend Dragon Heating & Air for any A/C or HVAC need. I am a new home owner with very limited knowledge of HVAC systems and maintenance, and Joe (and Chris) were extremely knowledgeable with exceptional customer service.They are not just trying to make a quick sell on unnecessary new systems, parts, or repairs. Our AC stopped working and they did a complimentary visit to run a handful of different tests on the outdoor compressor unit, as well as inside central units, vents, etc. They explained what they were testing and looking for every step of the way, and holistically how all the components work together at a level that was easy to understand. They provided great tips on routine maintenance to keep the systems running efficiently and prolong their life. They also discussed the different options for repairing now (with peak summer prices), or waiting to get discounts in the winter months. I really appreciated this level of transparency.In the end our issue seemed to be caused by a lack of regular upkeep / maintenance. Prior to Joe taking a look I had someone from one of the bigger AC repair companies in Austin come take a look and he tried selling me on replacement parts or an entire new unit which was going to cost thousands of $$.I’ve been in customer service myself in multiple jobs, and this was top notch service across the board. If you’re looking for reliable HVAC help in Austin or broader Central Texas, these are the people to call!

Ma
Review №97

Dragon Heating and Air provided next day service when I called to see if they could add R22 refrigerant to my 39-year-old GE HVAC system (yep, it still runs great). I knew it would be expensive if it were avaliable so I was pleased when Joe said they had R22 and could top-off my system.He arrived earlier than scheduled, promptly added the refrigerant, and then checked the air temperature coming into the house.Though he was surprised to find my GE unit in such good shape, he was honest about the life expectancy of such units and clearly stated that he could not guarantee how long the refrigerant would last.And though the unit was cooling before Joe added refrigerant, its much cooler now and running less often; so even with the expensive recharge of R22 refrigerant, Im satisfied with Dragon Heating and Air because they might have given a few more years of life to my American made GE system. (Who can complain about 39 years of service?).They are professional, friendly, and interested in helping their customers.Good job guys!

Ia
Review №98

Joe is fantastic. Ive called him out for several emergency requests and hes always delivered on: Promptness, Service, Education. Ill continue to use Dragon Hearing and Air, and highly recommend.

Ch
Review №99

This is my second year using dragon heating and air. They showed up faster than I expected and fix my issue within 5 minutes. Then he was kind enough to show me all the steps I needed to take to ensure that my system is maintained optimally for the second time because I never pay attention enough. Very patient repair man. Highly recommended.

Me
Review №100

Our AC stopped working this morning at 6:30 am. We were panicking thinking about the 108 degree weather coming up and called 6 different HVAC companies to try to get someone out to help. We finally called Dragon and Joe worked us into his extremely busy schedule. Joe showed up with his team and fixed the issue within 30 minutes. He went above an beyond to not only repair our system, but also spent a considerable amount of time educating us on how we could extend the life of our system and how to properly care for it. He also made some adjustments to the system that now give the entire second floor cold air - finally! What a kind and professional guy! I can’t say enough nice things about Joe and his guys. Do yourself a favor and call Joe!

Jo
Review №101

Joe and his team were amazing from beginning to end. He performed the HVAC inspection before we bought the house, and he has since replaced our downstairs system and visited us for a variety of issues. Dragon has been priced below market for major work, and beyond belief on service and follow up. Joe arrived within hours of a text several times and fixed the problem with a smile for little or no charge. I couldnt recommend Dragon more highly.

an
Review №102

Joe and his team were amazing to work with and provided quick and excellent service ! Even though they are probably in their busiest season they made us a priority and got the issue fixed promptly and with a smile you can tell their company takea great pride in their work! Highly reccomend them and will definetely use their service again if problems arise in the future ! Thank you Dragon Heating and Air we appreciate you!

Be
Review №103

I cannot speak highly enough of Joe and the team at Dragon Heating and Air! Their service has been spectacle since our initial install over 3 years ago. They are always responsive and have helped us maintain our system with follow up visits whenever it is needed.

Jo
Review №104

Exceptional customer service. Joe was very responsive and came Sunday evening and had my ac up and running in less than an hour. His service was exceptional. Very friendly, very knowledgeable & very professional. I would highly recommend Dragon Heating & AC.

Lo
Review №105

Joe is my go-to-guy for my HVAC system at home. He’s been able to help me on multiple occasions - from routine maintenance to emergency repairs. He’s awesome, would recommend to anyone.

Re
Review №106

Best service. I highly recommend Dragon Heating and Air services.

Vi
Review №107

Called Joe in the morning with the fan in the condenser unit not working. By 5 pm, he was able to diagnose, pick up and replace the fan motor, which we were extremely grateful for given the hot day! His team was professional and thorough. I would recommend and use their services in the future.

Li
Review №108

Joe came out to help identify a displeasing odor that was being emitted from our HVAC into our air vents. He was extremely knowledgeable. He also took the time to explain every part of the process as well as demonstrate precisely what he was teaching. He was delightful in his demeanor exuding positivity. He went above and beyond with every step. We installed HALO UV Whole Home LEDs onto each HVAC to remedy the problem after accessing there wasnt anything visible to the eye to suspect. He checked every component thoroughly. We are really grateful to Joe and highly recommend him. He should get 10 stars!

Tr
Review №109

Joe was very knowledgeable and shared with me exactly what was wrong with my AC. He also demonstrated good maintenance techniques I can do to keep my AC running properly. The repair was very reasonable. I will recommend him to my neighbors.

Ka
Review №110

Joe came out and assessed the problem, explained several options for repair, then had me cooling again that same afternoon.I have, and will continue to recommend Dragon Heating and Air to anyone needing quality, affordable repairs.

Mi
Review №111

Joe started off the day by spending a bunch of time with me on the phone, talking me through what I thought was a clogged condensate pipe, with no expectation that he would get anything for his time. It ended up that I had a massive freon leak, and he went out of his way to replace the coil for me same-day so I wouldnt melt. Good communication the whole way. Highly recommended.

Er
Review №112

I cannot say enough out Joe and Dragon Heating and Air. Very honest, dependable, and knowledgable. Even though we are still under warranty with the company that installed our unit, we choose to use Dragon instead. Highly recommend!

Re
Review №113

I have used Dragon in every house I have lived in in Austin! Not only are they responsive and professional, they don’t try to oversell you and they take the time to educate you on how to care for your unit so that it lasts longer. I appreciate them so much, and I trust them which is hard to find!

Be
Review №114

Dragon AC is a very professional yet personable company that has been taking care of our AC needs for years. We are grateful for their help in making AC work so easy to schedule and get done. Highly recommended!

Ge
Review №115

Joe answered and was the one who came, asked a ton of questions which was nice, told me exactly how much. Arrived on time, walked me through my whole system, the info and time he took to explain everything was worth way more than the price we paid him, he checked coils let me take a look, checked freon, the whole system. Very helpful and professional. Great service

Cl
Review №116

These guys ROCK! Great quality AND affordable. Not like the big companies, where you have to pay for their advertising. They know what they’re talking about—-they have the best advice to give you for what you need in cooling and heating. You can trust them; and remember, be proactive. If you sense your system is acting differently, give them a heads up. Their advice may be as simple as hosing off your coils outside, pouring bleach in a drain pipe inside or changing an air filter. They’ll try to save you money wherever they can.

Ni
Review №117

So impressed with the level of communication and updates throughout the entire process. They are very knowledgeable and got our AC back up and running quickly. Highly recommend!

Ma
Review №118

Joe from Dragon Air is exactly what you hope any service person would be. Polite, thoughtful, professional. Unlike other HVAC technicians, he is also methodical and scientific. He’s not guessing at your problem - he pinpoints the issue with patience and care. Icing on the cake, his prices are very reasonable.

Da
Review №119

When out unit stopped cooling, I checked with neighbors to get a service company recommendation and I’m glad they pointed me to Dragon. They were able to quickly diagnose the problem and were able to get our system back up and running the same day!

XT
Review №120

I cant say enough great things about this company. Reliable, professional, knowledgeable, and same day turn around. Our A/C went out and it was 83+ degrees in the house (thankfully it was fixed quickly before it got any hotter). Also showed me many useful things to do to up keep with the lines and save on lowering monthly energy bills. Will certainly recommend to family and friends and will use going forward for routine maintenance.

Ka
Review №121

We had Joe come out to trouble shoot our AC unit that just stopped working. He was fast, super knowledgable and professional. He was very honest and fair and we will 100% call them again first for any issues they cover.

Ma
Review №122

I had two other companies come out and they could not figure out how to get my heating and cooling system set up correctly. These guys showed up within the hour, in the evening no less, and did a phenomenal job. They even replaced a couple of my filters just because. They stuck around to make sure everything was working correctly, could not have possibly asked for more. Fantastic service. Did more in less than an hour than the other two companies did in five to six hours.

Le
Review №123

These folks are great. They found and fixed a pretty big problem with the AC drain system that was done wrong when the house was built. It had not been caught for 18 years. Also fixed a big problem with the AC unit compressor. He was able to try a couple of things to help me avoid a costly replacement and it has worked great for over a year now!

Ka
Review №124

Excellent experience with them! Called around 430pm on Wednesday and they came out by 530pm to check out the heater which was no longer blowing hot air. Quickly identified the problem, explained and provided pictures to clarify, and had a replacement part installed the next day! Super quick, super professional, super polite. Will use them again if we have any other heating/AC issues!

Ju
Review №125

Joe was great! It was very easy to communicate with him we got a fast appointment and he was very efficient.He got our problem solved and also gave us some good tips on how to maintain our system.

Je
Review №126

Joe was phenomenal and his team did an amazing job replacing our whole house ac and did it on emergency within 2 days! Bravo! Highly recommend!

An
Review №127

Simply the best! Lost power to my thermostat and Joe was able to quickly diagnose the issue. He went above and beyond to resolve my problem.100% recommended!!!

As
Review №128

These men were trustworthy, quick to respond, and just all around genuine men that I will recommend to all my friends and family. They care about their customers and are passionate about their business.Our AC unit went on July 4th of all days, but they came out and took care of us that day and they quoted us an outstanding deal on a brand new Lennox unit! They were able to get the unit ordered and installed so quickly. I seriously cant rave enough about this company. If you need an honest quote then stop looking and call this company because they will take great care of you.

li
Review №129

Fan was constantly blowing and wouldn’t switch off. relay was broken. they came on an emergency basis day before thanksgiving and were able to get the part and replace with success. joe was great and we would definitely use them again

Ch
Review №130

I have used Dragon for many years and always have had a great experience with timely response, great attitude, knowledge, and pricing for the work done. Very happy to recommend them to others.

Mi
Review №131

Great customer service. They are knowledgeable and real professionals.

Ju
Review №132

Dragon was prompt, professional, informative and did a great job repairing our AC ducts. They communicated so well with us during the entire process, including sending pictures and updates. Highly recommend!

Ro
Review №133

We called Jose yesterday and he went beyond to find the fuses to fix my sons heater. Within 2 days he had it working. This is the best service we have ever had. Jose is very fast, dependable,, reasonable and on time.

Sh
Review №134

It’s one of the hottest days of the year and a tenant called to say their AC was not cooling. Emergency situation, in my opinion. I called Dragon and they were at the house, found the issue and had the system up and running all within a couple hours total. They even went above and beyond and sprayed down the dirty compressor. This is a company that actually answers the phone, communicates throughout the process and provides fast, professional service. Highly recommend!

Ch
Review №135

I can’t say enough good about Dragon Air. They are professional, responsive and very reasonable. A service call was $75. And they fixed my problem within an hour. I have been using them for 2 years. Highly recommended and I won’t use anyone else at this point. Great service.

Lu
Review №136

The 2 times I have used this A/C service company they have responded very quickly and have been very professional, as well as communicate effectively with me throughout the process. I am very pleased with the service and will continue to use them . Each time they have gone above and beyond to make sure that the issue at hand is resolved.

Ro
Review №137

Tenant notified me at 6:30 on Friday night that AC was not working. Called several companies with no answer. Joe answered and said he was at last appointment for the day , but he would stop by in about an hour. He showed up in a van stocked with parts and tools and had AC going in about 45 minutes for a fair price . Great company!

Jo
Review №138

Joe is a life saver! Nicest guy in the business and willing to fix all emergencys! Very nice and social guy as well! Highly recommend.

Pr
Review №139

Joe was fantastic. He would go above and beyond not just to fix the problem, but also to prevent it from happening again. His work shows how passionate he’s when doing his job.

Cl
Review №140

Joe is awesome! Very knowledgeable and detail oriented. Talking about an honest local business, looks no further! Joe is not here just to get your money. He diagnosed the problem and make sure what your need is before you spending money on unnecessary equipment! HIGHLY RECOMMEND! Well go to Joe to take care of all of our A/C problems for all of our houses

Ja
Review №141

Joe and team were responsive, patient, and got the job done fast! Better prices than the other guys claiming huge rebates working with Austin Energy. Id definitely go with them again.

Ch
Review №142

Joe rocks. Prompt. Courteous. Professional and at a good rate. I’ll definitely call him again.

Ma
Review №143

Outstanding experience. Our air conditioner went out with temperatures >110 degrees, and they made it a priority to come out. They were quick to identify the problem, and just as quick to get us up and running. Thanks!!

Aj
Review №144

Joe from Dragon Heating and Air is a ROCKSTAR!!! Always willing to go the extra mile to help customers in distress. Honest, sincere, genuine in addition to his expertise in everything related to Heating and Aircon. Hes helped me twice so far related to Water Heater Installations and helped pre-empt a carbon monoxide leakage in my attic just through sharing pictures with him thru a text message. These are the GODS in real life. Keep up your great work Joe and Dragon team. Cheers!!!

kr
Review №145

Joe was amazing!! He was able to squeeze me in same day, even earlier than original timeframe since he was in the area. Professionally helped solve the issue and went beyond by providing long-term suggestions. Would highly recommend!!

An
Review №146

Love this company, great customer service from the initial phone call to them fixing my AC in a prompt professional manner. The guys had great personality and very knowledgeable in getting my AC fixed. Thank fir great customer service

CJ
Review №147

I have used a bunch of AC companies over the years. But Dragon AC is the best I have ever used! Extremely knowledgeable and passionate about what they do. Seriously over and above expectations. I will only use Dragon from now on!

Gl
Review №148

Joe is a very knowledgeable Technician but above that he is a wonderful person who goes above and beyond for his customers we are repeat customers for life and quick to recommend Dragon AC to anyone needing help. Thank you again for everything yall do!!!

Ja
Review №149

Dragon Heating and Air is the literal BEST! They are easy to get ahold of, easy to get scheduled, come on time, are super helpful, and spend time educating you on how to keep your system running well. Ive been calling them for years now and have always been pleased with their services. I recommend them to everyone.

Da
Review №150

Have been calling Joe from Dragon for a number of years now. Always impressed with the work that he has done, hes on time, professional and honest with really fair prices. I know when I call him I can trust what he says and the work he does.

Ca
Review №151

They got a technician out the same day we called and he even stayed late to get us taken care of. The price was very reasonable, and in addition to fixing our problem, he suggested maintenance tasks we could do to keep from having a problem in the future.

Jo
Review №152

Ive used Dragon Heating and Air for many years and theyve always been incredibly helpful and knowledgeable. Ive recommended them to friends and family and everyone has said they were great fit them too.

Da
Review №153

I reached out to Dragon at 6:00 am when I realized my AC went out. Jose reached out by 7 and was at myDoorstep by 12! Unbeknownst to me he is the owner and it was his birthday!Jose walked me through every step as to why it was failing and the options moving forward.Not only did he fix the issue but hung around for 30 minutes to ensure every duct was blowing at 59 degrees.If you’re looking for a company who is going to show up when they say they are and not try to over-sell you Dragon is the company!TY Jose.

Mi
Review №154

These guys are honest, reliable and respectful! So happy with our new HVAC system. Will definitely recommend this business to friends and neighbors.

Li
Review №155

Excellent attention to detail, very knowledgeable and super helpful in fixing my issue, as well as explaining! Thank you!

Mi
Review №156

Excellent customer service. The owner took the time to go over my entire system with me and give tips on prolonging the life of the unit. I would highly recommend this company to anyone looking for A/C service.

Se
Review №157

Excellent service! On time for same day service, problem quickly diagnosed and fixed. Going forward, Dragon Heating and Air will be my only choice for any future issues, great overall experience.

Je
Review №158

My A/C had gone over the weekend and they fit me in Monday afternoon.Gave me tips on maintenance and did not try to update. I’ll definitely will use again.

Ch
Review №159

Our AC is out during hot summer in TX. We called Dragon and they came to fix it on the same day. They also share me with some tips to maintain AC. Really appreciate their help.

Er
Review №160

The guys were very responsive, on time for our scheduled appointment, provided options for repair, quick to install, fair on pricing.I will definitely use them again.

Mi
Review №161

The first thing Joe said after looking at my A.C. for one minute was, I know whats wrong and I can fix it, and then he did! Great! Professional. Good Price. Hes The A.C. Whisperer. I will NEVER call anyone else about my A.C. Thanks Joe.

Ke
Review №162

Joe was amazing! He was helpful, friendly, and professional. He explained everything to be and went above and beyond!!! It was such a relief to work w honest professionals. Highly recommend!!!

Ch
Review №163

Joe and his father are awesome. My A/C went out on a Sunday, I called Joe and he came to the rescue in less than 30 minutes. Thank you Joe.

Al
Review №164

Great customer service and super friendly. Made it to my house sooner than scheduled and got everything working back smoothly. Joe was awesome and I will definitely will be using this company again. Thank you!!!

Ro
Review №165

Joe was awesome! He was professional, knowledgeable and provided great customer service. Highly recommend!

Di
Review №166

Joe and his technician were super helpful especially with a last minute appointment! Very professional. Would highly recommend Dragon Heating and Air.

Mi
Review №167

Joe and his team are really awesome they really work hard for my ac to back working even though they are so busy they come on short notice and fix it for us I highly recommend this guys at dregon heat and Aircondition they are awesome 👏

Mr
Review №168

Exceptional service, a pleasure to deal with, had an emergency air conditioner call they came out quickly same day, outstanding prices, they are definitely NOT TRYING to rip you off, very honest and knowledgeable, found my permanent hvac company..bonus they also do electrical work and plumbingThanks yall

St
Review №169

Always informative and honest. We have satisfied with the repairs or maintenance performed by technicians every time we used Dragon. Very fair and affordable pricing as well.

vi
Review №170

Had a great experience with them! Quick turn around was most appreciated considering our home was starting to turn into a furnace!

C
Review №171

Dragon Heating and A/C know what they are doing and are very professional. I will be calling them from now on when I need ac and heating service or a new unit.

Tr
Review №172

Amazing service. Called them on a Saturday and got a same day visit, they quickly diagnosed the problem and got the system running well enough until the part came in Monday. Six stars if I could.

Ma
Review №173

Joe and his crew have been great! They are very professional, responsive to all our service calls and educated in their line of work

Me
Review №174

In my industry of property management I’ve worked with several HVAC companies and none compare to Joe’s quality of work or customer service.

Be
Review №175

Not only did they come out and fix the AC in less than 15 minutes, they showed me how to avoid the mistakes moving forward. 10/10 would recommend

Ca
Review №176

Dragon Heating has helped me a couple times. Every time they are responsive, honest and very professional.I can’t say enough good things about them.

Ja
Review №177

A pleasure to work worth and Joe is very detailed oriented. Highly recommend Dragon Heating and Air

Ka
Review №178

Joe was very helpful and responsive. They were on time and he explained everything that was needed. I would highly recommend them.

D
Review №179

Joe was extremely knowledgeable & friendly and took care of the issue in a timely manner. I will highly recommend this company

Ch
Review №180

Always great service and reliable. Very knowledgeable folks

Ka
Review №181

Unprecedented customer service! Fast, friendly knowledgeable on time all around best HVAC service in town!

Th
Review №182

Great service and very quick response for an Emergency AC issue!

Hi
Review №183

Amazing service… showed personally how to maintain AC unit to avoid future issues.. also call him on a different issue and he provided help in no time.. I highly recommend for their services

St
Review №184

We have used Dragon Heating and Air for the last 11 years and we would highly recommend them to anyone.

Pa
Review №185

Joe was great to work with - puinctual, good communication & great service!

Br
Review №186

Quick response and fast diagnosis of our issue. Got us back up and running (and cooled off) quickly!

Hu
Review №187

Sincerely one of the best home repair services I have received. Joe was very responsive and professional. He went above and beyond by fitting us last minute into his schedule at the end of the day. We are glad we were referred to Joe. 1000% recommended!!!

Er
Review №188

Wish I could give 10 stars. Professional, knowledgeable a consummate professional. Highly recommend!!!

Ad
Review №189

The nicest and most helpful man ever! Thank you so much for talking me through in a tough storm!

Er
Review №190

Super nice, straightforward, professional company. Saved me money and fixed my ac fast!

Ni
Review №191

Absolutely incredible service. Joe will do everything possible to save you money. No BS.

Ch
Review №192

Great company, great service and friendly management. Joe is the man!

Wi
Review №193

Great job and fast. They earned a lifetime customer today.

Al
Review №194

Very knowledgeable and helpful in getting my problems fixed. Thanks

Ja
Review №195

Great service. Knowledgeable and efficient.

Ra
Review №196

Fast and professional service high recommended

Da
Review №197

Fast, easy, friendly and professional.

Ru
Review №198

Joe is great .

Sc
Review №199

Professional service, fast response

Information
60 Photos
199 Comments
5 Rating
  • Address:230 Mondragon Ln, Kyle, TX 78640, United States
  • Site:http://www.accompanyaustin.com/
  • Phone:+1 210-875-3449
Categories
  • HVAC contractor
Working hours
  • Monday:7:30 AM–8 PM
  • Tuesday:7:30 AM–8 PM
  • Wednesday:7:30 AM–8 PM
  • Thursday:7:30 AM–8 PM
  • Friday:7:30 AM–8 PM
  • Saturday:8:30 AM–4 PM
  • Sunday:Closed
Service options
  • On-site services:Yes
  • Online estimates:No
Offerings
  • Repair services:Yes
Planning
  • Appointment required:Yes
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