4p on a hot August Friday came home and no AC. Called Cool Cat and by 505p we were paying the technician Joshua for getting our AC fixed. He was done by 5p. Within 1hour he came to my home and got my cool air going. Im happy as all get out. 5 stars
These guys are incredible. 2 years ago they replaced my system in the middle of summer. Everybody was quoting me weeks out. After contacting Cool Cat they were there the next day with a new system. Fast forward to 2 years...our A/C was not cooling. Temperature rising in the house and I cant figure it out. Called these guys and was told we can be there in the morning. Ten minutes called me back and said we can be there in a few minutes and told me to hot outside to wait until the morning. They inspected my system and with 30 minutes cold air was flowing! They even performed the service as at no charge for a courtesy of purchasing the system from them.BEST A/C TEAM ANYWHERE!!! You dont get that kind of personalized service anymore. Do yourself a favor and call these guys.
⭐⭐⭐⭐⭐I recently had the pleasure of using them for an urgent air conditioning repair, and I couldnt be more impressed with their service. From the moment I called, their team was responsive and professional. They scheduled an appointment quickly and arrived on time.The technician diagnosed the issue with my AC unit swiftly and explained the problem in clear terms. What stood out most was their efficiency; they had my AC up and running in no time, and the repair was completed flawlessly. The entire process was smooth, and their pricing was fair and transparent.Thanks to their exceptional service, they have earned my trust, and they will always be my go-to for any AC needs. Highly recommend them for their quick, efficient, and top-notch work!
These guys are amazing, they are fast and reliable and I mean you can’t get this service anywhere in Kyle like these guys are the best, call these guys they get my 5star review and I don’t leave any reviews these guys are amazing!
Absolutely terrible service from this company and specially the repair person Anthony. Charged us an exorbitant $800 for a completely botched repair job that didnt even fix the issue. To add insult to injury, when we tried to claim the warranty just two months later, he flat out denied it and was incredibly rude and unprofessional about it. Save yourself the time, money, and frustration. He clearly has no idea of what he is doing and doesnt care about customer satisfaction at all.
Jay with Cool Cat just replaced our 27 year old HVAC system. Not only was he super professional, he worked within my budget for what we needed. We had a very small issue and he was back as soon as I called and went over and above to make it right! Highly recommend this business and Jay and his team.
Big shout out to the COOL CAT!!!!My a/c motor had blown out and in less than 48hrs Jay & his colleague got my A/C up and running again!! Definitely recommend his services; has integrity in the work he does! 100/10!!!Definitely will be using his services again & if you want a honest reliable technician he’s definitely your guy!
Our AC system stopped blowing cold. I got the number for Cool Cat AC & Heating from neighbor. Jay responded very quickly and was able to squeeze me in to his schedule. When they arrived with in a couple of minutes they found the problem and repaired it. Great workmanship and customer service.
Thank you so much to Joshua and team for your quick response!! I called at 8:50pm for condenser outside not turning on after trying to troubleshoot myself by changing filters and blowing out the line for any blockage and then cleaning the coils outside we still weren’t getting cool air and we smelled a burning smell so it was time for the experts, they were here at 8am on SUNDAY and experts is definitely what I would call the cool cat team!!Thank you so much for everything!!
Jay and his crew were AMAZING! I called him and explained what the other company had told me about my AC. He came out promptly the next day and checked everything out. He explained the problem, told me he could get the part today and how much it would cost. He left to do some other jobs BUT came back the same day and completed the job! The other company kept stalling me and procrastinating. I appreciate Jay’s professionalism, empathy, efficiency and urgency he and his crew took to take care of me. His pricing for parts and labor were so reasonable! I highly recommend “Cool Cat” for your AC needs!!
These guys are great!!! called for a Preventative maintenance call and they showed up promptly, professionally, and got straight to the point on what i needed. They also did their recommended work during the same visit. No need to schedule another appointment. Amazing crew!!!!
I cant say enough positive things about Cool Cat AC. They offer competitive pricing, are punctual, and do an amazing job. They took the time to educate me about the issue I was facing, and I will definitely be hiring them to come back out for yearly maintenance.
Jay was incredibly honest and so attention to detail! He was on time and did his best to make sure we did not go without AC for very long despite his super busy schedule. Jay is also very knowledgeable and explained everything to my understanding and I truly appreciate it! I will definitely recommend anyone to Cool Cat AC & Heating!
My AC was about 10 years old. I started noticing a lot of water and ice on my air filter. I removed all the covers to the unit and noticed a lot of rust and a ton of ice on the evaporator coils.. I contacted several vendors and Cool Cat responded right away. (They are open until 9pm which is super helpful).Jay came out the next day and took a look at my AC unit. He found the Freon was leaking due to the rust. He quoted me for just coils and an entirely new inside unit. It made more sense to just replace the unit. (Yes, I did a lot research before hand on the subject). I asked him about replacing the outside/entire system as well and he gave me his honest opinion and told me no. He said it still looked good and I didnt need to waste my money on it right now.They told me they would be out in two days to do the work. He called me at 8am on the day of the repair and was promptly onsite. He did all the work, was clean and very thorough. He ended up replacing the entire inside unit for only $500 more than what replacing just the coils would have cost and gave me a 10 year warranty on all parts and labor. He even stayed and helped me get the new unit registered and warranty setup online.I highly recommend Cool Cat. Very fair price, great service, punctual and quality work.
This past April we bought an old farm house in Driftwood and are starting the process of updating it. My wife and I initially wanted a few Split systems mounted in the house. Jay made house call out himself and talked about my options with us settling on a no frills central unit based on the smaller size of the house and what our realistic cooling needs would be. I was surprised by his honesty on advising what we would probably need even at a cheaper cost. We financed the unit at 0% on Thursday and the cool cat team was out here that Monday. He went above and beyond to make sure we got a good clean install at a fair price. I would highly recommend them for installs and servicing (no offense but I hope not anytime soon!)
Jay came out within 30 mins on a Sunday evening and he knew the problem right away. He was honest about the cost and how quickly he could get it done. Less than 24 hours later my heater was on and working and the cost wasn’t outrageous at all. I would recommend Cool Cat AC to anyone who needs fast and reliable service. They even warranty their work for a year. My hvac unit is old and until I’m ready to replace it, I’ll be keeping their card handy. Thanks for the great service Jay!
We hired Cool Cat to do a service before selling our home, based on a friend’s recommendation. They fit us in, updated us on their eta, and showed up on time. He provided clear information on how well our hVAC was working and recommended a new filter.Then went above and beyond to fit us into an already full schedule to return to our home and write another report to satisfy a ridiculous inspection report from our buyer. Wow! I’m blown away (no pun intended) by their level of customer service. Can’t thank you enough!HIGHLY RECOMMEND
100° degree weather is terrible timing for the AC to break down. I called and Josh helped me out with a quick capacitor replacement same day! Life saver and Im truly thankful! I will use Cool Cat for all my AC services moving forward. Thank you!
Highly recommend! Called them around 9pm on a Friday and spoke with someone immediately! They had someone come out at 8am the next morning. Super fast response, quick fix- they were here about 15 minutes, and affordable l- I didnt get upsold on something I didnt need.
Jay came out within an hour of calling, friendly, professional and got the job done quickly. Also only charged $65 diagnostic fee opposed to 70-85 at other companies I called. If my AC ever needs maintenance again I will use Cool Cat.
Jay with Cool Cat AC/Heating came out to repair my mini splits on 12/1/20 at that time he detected three different leaks but only had parts for two. He decided to repair the two and refill the system with freon without discussing with me when I was on the property. When he was finished he explained to me that he would need to come back to repair properly once I ordered and received the 3rd valve. He charged me $465.00 and said it would be another $365.00 when he came back. I asked him why he did not discuss with me before he finished the job. He apologized said he thought I wanted to get the system running and promised to come back to check the freon which is still leaking at anytime while I was waiting on the part. The valve took two days to come in. I called him when it did to come back but he said that the job was unprofitable for him to come back and finish the job he started.
The men at Cool Cat AC are great - prompt, knowledgeable, personable and honest - what more could you ask. They changed out my old unit last year and changed out a part that had filled with ants this year. I have been advised as to what to do to keep it in top running condition like turning off the unit when the mowing man comes around and what to do to keep down ants the next time. Very satisfied customer.
Best A/C company I have ever dealt with. They installed my new A/C in just hours and all the staff was great. I would highly recommend them for any of your A/C needs.
Woke up a few weeks back to my A/C not cooling. Called up Cool Cat, and Jay was over to my home in the next couple hours. As soon as he walked up to the unit he knew what was wrong, and even stuck around to answer some questions pertaining to my furnace inside my homes attic. I will definitely call on Cool Cat in the future.
On July 20, 2020 i noticed my a.c.was not blowing any cold air. I immediately called Cool Cat A.C. he responded in 40 minutes kid you not. I had told him over the phone, that i was short of cash until the following day. He said no problem, he found the cause a dirty exterior coil, a simple hose off of the condenser and i was up and running in under an hour, they were definitely life savers. If you want fast quality service, give them a ring. You wont regret it !!
They came out this summer and got my ac up and running right away and today fixed my heater. Both times I needed repairs they camr out same day and and charged a very reasonable few for work done! They are m6 go to for all my ac/heater isssues. I would definitely recommend cool cat ac!
Great family company, quick responses, very friendly and repaired our motor on an ac unit they installed years prior, fair pricing, amazing work
Cool Cat A/C goes above and beyond to get the job done. Jay, will come out and get your A/C unit up and running. Hes affordable and does good work. I wont hesitate to call Cool Cat A/C again. I truly recommend this company to anyone looking for A/C repairs.
Great Experience. They came out quickly and fixed the problem. Explained everything. I will use again and highly recommend
Great people, very fast repair time had the parts in stock! My family had an A/C emergency during these hot summer months and were take care of immediately. Very great pricing. Highly recommend from friends.
The guy seemed nice enough, I wanted to hire a local company. I scheduled a system maintenance checkup because i wanted to have my system checked because it wasnt cooling properly. I thought my evaporator might be dirty. Hey took the cover off of the inside unit and said it probably had a leak. He also said my fan was dirty. I asked him how much to clean it and the evaporator and he said he wouldnt be able to seal it back up to check it. He asked me what I thought. Um your the guy that should answer that question not me. He didnt do almost anything on his 10 point inspection. He said he could charge the system and see what that does. I let him do that and clean the condenser coil for $190. Probably a total waste of money. Because he never actually checked the system for a leak. I checked the evaporator housing after he left and it was not sealed right and leaking cold air in the closet it was in. I sealed that up. The service call wasnt thorough at all. I still have no idea whats wrong with my system. Will not hire again.
Excellent and thorough service. Did troubleshooting until the root issue was found and issue was solved. They will be my go to for all AC Repairs
Easy to work with. Reasonable and helpful. Didn’t pin point the problem the first day but when we needed him to come out a couple days later he did at no charge and found the root of the problem. It has been a few weeks and the problem is fixed. Thank you. We recommend cool cats and will use them again. Thanks, Amanda Gilroy
They come out as soon as possible, and make sure that its working before they leave. We have used them 3 times and its been a wonderful experience every time. I cant say enough to praise them. They definitely know what they are doing and at a reasonable price. My whole family has used them for 5 years now.
Jay is very Knowledgeable, professional and attentive.Got me a new AC Unit quickly and efficiently!Highly recommended Cool Cat !
I called for repair and automatically told coil is dirty and wires are incorrectly installed so I need a new system. Felt they would rather sell a new unit than admit he didnt know how to fix the problem. No volt meters or tools to check unit. Annoyed I spent money to be told to spend more.
Jay did a complete A/C and Heating system installation. He finished in one day and also installed a free thermostat. Friendly and great service.
Great service: prompt and professional. Better price for AC installation than local competitor by $800 for equivalent equipment. I found my reliable AC guy!
Thank you Justo for coming out and taking care of our AC issues in such a timely and professional manner. Dont hesitate to call Cool Cat A/C , Heating and Remodeling. Justo accessed the problem and took care of it. Thank you so much for your dedication.Lali Cavender
Jay is very knoweldgeable in his field and does a teriffic job. I highly recommend him and consider him a rock star for getting my A/C working again. Thanks so much sir!!!
Jay and his crew were able to replace a significant portion of my H/VAC system and my water heater in a timely manner, and for a good price.
Jay and his team are very knowledable and they understand and practice great customer service. Fast service and very reasonably priced. I would recommend them to my friends and family. Thanks!
They were very professional and easy to work with. Ill continue to call them for my HVAC needs!
No response to online schedule request OR online chat. Not even to tell me that they were busy - glad I called SOMEONE ELSE that got it fixed in 2 hours.
Always great, friendly service and honest about how much parts would cost or what was and wasnt needed. We trust Jay and would highly recommend him.
Jay gave us such great service. He was polite, on time and efficient. Thank you!
Jay is very professional, get thing my AC fixed less than half an hour.
Very good service and very knowledgeable. Also super quick compared to other companies.
Did a great job in a timely manner ....i would refer anyone else to this company
Super Friendly. Great Price even after hours. Thank you.