CTR Services Air Conditioning & Heating

2904 E Stan Schlueter Loop #17, Killeen, TX 76542, United States
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CTR Services Air Conditioning & Heating
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Ch
Review №1

Quick friendly service. Fixed the ac/heater/thermostat issue professionally and everything is working again. Really liked that they responded same day. No robot saying they’d call back within 24 hours. That’s important!!!Great job, Thank you 😊

Jo
Review №2

Very easy to schedule from their website, we had an appointment the following morning. They quickly diagnosed the problem and were able to quickly source a new system and the required permits and get it installed. All their employees were knowledgeable and friendly. I would recommend this company.

Ja
Review №3

CTR Services responded quickly. Although it was determined my problem was the circuit breaker (which I replaced myself afterwards), the technicians worked competently and efficiently. Im sure that CTR Services will be my go-to for any future HVAC issues. Everyone I spoke with on the phone and in person were friendly, helpful and professional, so I think customer service falls into the excellent category.

E
Review №4

I like CTR services.They have a great maintenance program and their techs are very knowledgeable, courteous, and professional.They’re very responsive and helpful as well.Happy to trust them for all my HVAC needs.

Me
Review №5

They are lovely! My AC is old and has a lot of issues but they always come out quickly. They are kind, honest, and do amazing work.

Ga
Review №6

I cant say enough about CTR services! We needed a new upstairs AC unit and they went above and beyond for us! We have a home warranty and we request them everytime we need air conditioning and heating services! They will be our first choice if we need this service in the future! The service technicians are professional and courteous! We have had nothing but great experiences with this company. Highly recommend!

Ca
Review №7

They came the same day and checked out my Heater. They were super nice, very knowledgeable. I highly recommend them.

jo
Review №8

Our company (Siddons-Martin Emergency Group - Killeen) has used CTR several times. They excel in communicating with us. They are honest, dependable and always professional.

Br
Review №9

Per my maintenance plan, I had the furnace checked. The compressor was changed with a discount with my plan. I am very happy with the service and discounts. Scott and Michelle were the technician and they are great.

la
Review №10

This company wanted to charge me well over $400+ just to replace a capacitor which is unheard of. A capacitor cost anywhere between $7.00-no more than $20. This is ridiculous I studied HVAC in CTT and have replaced capacitors before and no one time occurred to me to charge that ridiculous amount. Save your hard earn cash and call someone else.REPLY: As I stated I am handicapped and unable to work even though is a fairly easy task. When your tech showed me the price booklet the price started over $300+ dollar and a second option of over $400. So dont tell me that what I saw and the tech says is not true. Maybe you have 2 different prices, One to scam and another over price.... Either way your costumers are overpriced.

Pa
Review №11

I noticed an issue with my ac not cooling last night and contacted CTR around 0700 this morning. Scott was at my front door at 0800. He was so patient with explaining what was going on. Answered all my questions. Fixed all issues. Master side of the house is now at a tolerable temp. Will be using them in the future for sure. Thank you, Scott.

JO
Review №12

Dude, theyre great and professional. Got a military discount to boot.Quick service. I was worried I fried a part. Nope. Clogged a drainage pipe.Also, had to reschedule last min due to a health complication that required me going to the ER half way through my 4 hr time slot. They moved me to the next day no issues.All around I HIGHLY recommend CTR

Mi
Review №13

These guys are great and honest. Good price, quick and knowledgeable. I recommend using CTR. Ive been a customer for 4 years now and Ive never had any issues.

Je
Review №14

Scott and Michelle showed up and quickly found the problem and had us up an running in no time. Definitely use them in the future! Thanks CTR!

Ma
Review №15

Scott and Melissa were great! They arrived on time and completed my service quickly. I highly recommend them for AC service. I am joining their Comfort Club Maintenance Plan because of the great benefits and reasonable cost.

Ch
Review №16

This is our 2nd service call with CTR Services Air Conditioning & Heating. Our Technician (Scott) and his assistant (sorry I do not remember her name), but both were great during the service call. They informed me of everything that was being tested as well as recommendations. All my questions were answered in a manner in which I understood. Both were excellent and professional. Scott was our service tech on our first call a year ago. As always, he was awesome then! I highly recommend this company to anyone looking for professional and honest service!

Sh
Review №17

Very quick to get a next day appointment. Technicians were very professional and informative. Even gave me pointers to keep my HVAC running strong. Will definitely be scheduling maintenance visits!

Am
Review №18

My husband and I highly recommend CTR Sercives Air Conditioning & Heating. They have always given us fast and reliable service. The technicians are knowledgeable and very courteous. Thank you for always doing a great job!!Thomas & Amy Brew

Br
Review №19

Scott was awesome! He’s very knowledgeable and honestly the price was the best we found between 8 companies! Him and his team were very thorough and ensured everything was done correctly! If I could give 20 stars I would!

Mi
Review №20

Very prompt, courteous, and professional. Will definitely use them next time I have AC problems. Michelle explained her diagnostics each step of the way and the cost was reasonable.

Mi
Review №21

Very good and trustworthy and a wonderful customer focused company. Including calls to keep you informed estimating their arrival.I have used them three different times now and they are great. They set the appt to arrive in a 3 hour period and they arrived on the 1st 1/2 hour rather than at the end and they called when they were 15 minutes away. Service is great and prices are also very good.

Ju
Review №22

Thorough. Profession. Friendly. Knowledgeable. Would definitely recommend

M.
Review №23

I called in the morning and got an appointment in the afternoon. They also send texts and a link tracking the ETA of service. Mr. Scott is very professional and informative. He answered all my concerns. I highly recommend CTR Services. Thank you so much for your services during this time of high heat weather.Update: New appointment just 2 days ago. As always, Mr. Scott did a great job checking all points and explaining everything thoroughly. He’s also very professional and also takes time to make sure everything works well before leaving.

Ka
Review №24

CTR is very responsive, efficient, prompt and reasonably priced. They stay in communication and are very thorough. This is the second time we have used their services and will continue to do so.

He
Review №25

Sadly, I used this company more than once in summer as well as out of the busy summer season. I am so grateful I gave up. They were very unreliable and hardly communicated. I would reach out, only to be stood up again and again. The techs, however, when they did come, were knowledgeable and fixed the problem.

Gi
Review №26

Excellent service. Fast, accurate and objective. My machine was diagnosed in one day and repaired with part replacement the next. They did the entire warranty process as well. I recommend it and if necessary I will use the CTR service again

Da
Review №27

Scott and his partner were great they showed up on time and trouble shot the system quickly. Looked up our warranty information and saved us money. Great experience will use them again.

Ja
Review №28

The tech showed up very quickly after I called, conducted his inspection, educated me on the issue, and resolved the issue quickly. Very professional, and willing to answer all my questions. I will definitely call this company first for any future needs!

re
Review №29

Informative and polite, will go with them 👍This guy and his Lady Parker did an excellent job putting the unit in, working very efficient and being perfect professionals. I am glad I went with them.Also, future care included for questions or support. 👍👍👍

br
Review №30

When Scott arrived, he was very professional newest stuff. If you even taught me a couple things and a great guy I’d recommend him to anybody.

Ja
Review №31

Excellent service as usual. If you have AC, then you need CTR This co does our maintenance and they went to great pains to repair rather than simply replace. They are always on time and the service is excellent I love that they explain what they are doing and why. I trust them to do the work that is needed and that I am getting good value for our money. Both Michele and Scott were very professional during the repair process.

Is
Review №32

Very helpful. Educated me at the same time while performing diagnostics and after the repair.

Sa
Review №33

The technicians came and quickly diagnosed the issue and fixed the clog in the drain. The technician also found another issue and forwarded it to my tenant, unfortunately CTR was not the company that fixed this issue. Would definitely recommend them again

Da
Review №34

I contacted CTR for an annual maintenance check on my HVAC system. They showed up on time and took care of business quick and with no issues. They were both polite and inform me that my system was good to go (I apologizefor not rememberingtheir names). I was also shown the plans that they have that I will be signing up for so that I dont have to worry about remembering when I had a service done. I would definitely recommend them if youre looking for someone to work on your HVAC.

Er
Review №35

Called last night around 9:30 about a leaking AC unit and CTR was at my house at about 10 or so this morning. I love companies that have prompt service. Scott and his assistant did a great job handling my AC unit. He answered all my questions and fixed the problem very quickly. Pricing was very reasonable. I will definitely use this company again and recommend them to anyone!

Jo
Review №36

Very appreciative of Mr. Scott and his services. Other HVAC technicians have quoted me thousands above his evaluation. Plus, they were totally wrong about what was wrong with the HVAC. Mr. Scott was fast, super accurate, and totally honest. Thank you for everything! Highly recommend.

Ja
Review №37

Outstanding service. Showed on time, performed a quick professional evaluation, located the trouble and organized a solution. Will be recommending to all my friends.

Sa
Review №38

Besides a little mix up with the scheduling, I would like to follow off of all the reviews I read, which made me use this company to begin with. Very professional, fair pricing and they squeezed us in the day of. Our technician was Michelle and she was kind knowledgable and efficient and we couldnt have been more pleased.Thank you to Lisa who was our scheduler/dispatcher she was indeed kind as well.

Jo
Review №39

Great service and fast, they were very friendly and efficient in their workWill use again if needed and recommend to allThanks

Ri
Review №40

Our air went out on the first day of summer and we were without for 2 days. I called several companies, many from referrals from friends and family. Everyone was booked up for weeks which is not feasible in this TX heat. I kept searching, calling around, and found CTR Services. Let me tell you, they were so professional, friendly, and quick! They scheduled me for an appointment the next morning. My tech, Michelle, was one time, diagnosed the problem quickly, and had my air conditioning working in less than 30 minutes. She communicated with my home warranty company and me to ensure that we understood EVERYTHING. Not to mention, the pricing was awesome! 5 out of 5 stars! I definitely recommend! I have their number saved and will be using them for all of my HVAC needs going forward!

mw
Review №41

I called six different places on Sunday and this was the only company that answered the phone. The rest sent me to voicemail and most of them did not answer till the following day. They apologized for not being able to come same day but set a window for the following day. When the Tech arrived I explained what was happening and he immediately knew what to look for. I have a technical background so when he identified the capacitor I grimaced because all my own research pointed to that. He immediately offered to let me handle it to save money. He even took the time to educate me on different types and why they cost different prices and showed me the two models. And let me read the specs. I opted to go ahead and let him handle it. Took him 20 minutes to do the repair but he then did a full diagnostic to make sure the rest of the system was functional. While it was not inexpensive, it was worth the cost in the value of the techs knowledge and willingness to explain the details of both my unit and the technical details. I was in good hands.

Pa
Review №42

Scott came out right away after my AC unit started blowing hot air (while we were in triple digit temps). He was professional and took time to explain the issue, why it occurred and how he was going to repair it. He completed the job quickly and double checked to see if I had any questions. I will be a repeat customer and highly recommend this company.

Ja
Review №43

Excellent service and they did not take all to install my A/C unit, very professional company.

Ch
Review №44

They did a great job. My tech had an apprentice with her learning the job, both of them were professional. The tech immediately discovered the problem, got it fixed and even pointed out some other items I could work on to help with the unit. Thank you guys, I appreciated the service

Tr
Review №45

Jason Scott was my technician and he was nothing less than amazing.First I made my appointment which could have gone better but hey I got a same day appointment so okay.Jason Scott sent a picture with a few facts about himself...1He called with an ETA...2He showed up ready to get to the business. Whats going on? Show me where your ac is located....3Fixed the issue and explained everything...4Billed me, gave me preventative paperwork and a card....4WHAT BLEW MY MIND BACKWARDS IS this man told me that if anything happens in the next 30 days just call and theyll come out free of charge. I asked for piece of mind could I call in about a week just to make sure and he says, ABSOLUTELY and have me another card and says thats free too.For me thats was the 5 stars 🌟I havent seen customer service like that in forever and thank you so much for your time Jason Scott.I am now a loyal customer.

Jo
Review №46

We have used CTR on several occasions. Scott was our technician and I was glad to see him. He started trouble shooting and quickly addressed the problem and had our A.C. working. He also answered all questions that I asked concerning our system. My wife and I are pleased with the service and highly recommend CTR and if Scott is your Tech thats a plus.

Gr
Review №47

Great Professional Company. Helped me for months beforehand sorting through different systems until I decided on one and they ordered it and installed within 10 days or so. They were super patient with me and answered each and every question I had for months before and after install. Installation took the better part of a day but were very thorough, professional and clean. Will gladly use them again and they will remain my primary HVAC maintenance and repair company.

Mi
Review №48

These guys are great. Communication with the team was great the entire time. The process of installing a new AC unit was explained perfectly. They obtained the permit from the city, installed the new unit, and registered the unit for warranty purposes. They were quick and friendly. Highly recommend.

Da
Review №49

The service technician that came out was Scott.I have gotten a brand new system and with new products came new challanges.I went from an old late 90s R22 system to brand new.Scott was timely, upon requested appointments.Knowledgeable on the product.Was willing to answer questions, and if not knowing the answer, was resourceful into finding correct information and not dismiss the question.First instalation went well and swiftly.Whilst using old draining system, we learned that the new systems draining requirements substantially exceeded the older systems needs.Scott was verry quick to come and rectify the draining issue by the following weekend.I havent seen a problem since this past weekend and i have high hopes for the Texas summer!Thank you Scott!

Ne
Review №50

This is one company I know I can trust. They are prompt, do great work and provide sound, honest feedback. Hard to find that anymore. Really glad we have them.

Je
Review №51

My AC, which is under a home warranty company, broke in mid-May. The home warranty company sent a firm that I already knew doesnt really fix the unit (given that I had prior experience with the same poor service two years ago when the condenser broke and eventually needed to be replaced). Given my prior experience, I was very skeptical that the initial firm had actually fixed the issue. Sure enough, when the unit was not functioning a few weeks later I called the home warranty company back and demanded a different provider. Unfortunately, the second provider only works M-F and wasnt available to come for three days. Given the unbearable heat and humidity combination, I decided I couldnt tolerate living in my house without working AC. I called CTR on a Saturday morning and had a repairman there by early afternoon (for the same call-out fee that the home warranty charges). CTR quickly detected the problem (the attic half of the unit needs new coils since they had rusted badly and were leaking). Unfortunately it isnt a cheap fix and couldnt have been done that same day given that at a minimum new coils were required. CTR went ahead and recharged the unit so that I could at least have a livable home environment while I decide to either replace the unit or wait for the second home warranty provider to make the repair. I cant say enough good things about CTR, and am disappointed that the home warranty company I use doesnt offer them as a covered provider. Needless to say, I will NOT be renewing the home warranty contract next year. And I WILL definitely be recommending CTR to everyone who needs AC service!

J.
Review №52

Update 4/6/24: I have CTR come and service my A/C unit for preventive purposes. Michelle was very professional. She checked my unit inside and my condenser unit outside. Made a recommendation to replace my capacitor on my condenser. She noted that it wasnt something that was imminent, but should be replaced before the hot summer takes full effect and puts additional strain on my system. I truly appreciated her honesty in her assessment and she didnt push me to have it repaired immediately. She explained the issue and gave me the estimate and told me to schedule it at my convenience. CTR is a great company with honest profrssionals. I will continue to use them for my HVAC services and recommend them for yours as well.Original Review:Called CTR to come and check my AC that was leaking water after seeing all their 5* reviews from previous customers. The secretary was very understsnding and put me on the schedule for same day. They did even better and responded within a couple hours of me calling. The tech contacted me when he was enroute told me the likely problem and the estimated price to repair. It was exactly what he said and the issue was fixed in no time! Thank you CTR for your prompt and professional response. Highly recommend them! I will be using your services again.

Ch
Review №53

Very friendly, professional service tech. Quick response time (called in the morning and service tech arrived and fixed my issue early that afternoon). Would recommend CTR Services to others!

Ba
Review №54

Air conditioning services did an amazing job! It was a Sunday when no other company got back to us but he answered right away and got there in just a few hours when he finished his other calls. His customer service and response time was great! We will definitely ask for him next time!

Ph
Review №55

We recently purchased an older house, when we did the AC system was pretty much defunct. We called CTR at the recommendation of our daughter. Let me just say even from the start, they were amazing! Very polite and courteous. They evaluated the system, made a recommendation. We purchased and they installed a new AC unit and air handler. They also performed a duct inspection and made some repairs as well as replaced our thermostat with a smart thermostat.They were always punctual, polite understanding and took the time to explain everything.I cannot say enough good things about them and our experience with them!If you need AC work done, give them a call! You will be so glad you did!

Se
Review №56

Had a slight mix up with scheduling the appt. Stuff happens, but CTR jumped through hoops to make it right, and had the issue resolved almost superhumanly quick. Absolute A+ service, I will be using them exclusively for any future needs.

Bo
Review №57

CTR was invited, along with a few others, to bid on the sale and installation of a heat pump to replace my aging AC. I did not select CTR largely based on the price of their solution which was comparable to other vendors but considerably more expensive.

pa
Review №58

Scott Jason has been a wonderful advocate for me! I have not yet had them do any actual work for me because I am at war with my home warranty company, FAHW, for over a month now with my downstairs AC! I finally received authorization to hire my own contractor, I called CTR (showed up same day!) and they have already gone above and beyond for me - I am thankful to have them on my side!

La
Review №59

Ive used CTR services multiple times and always had great results. Scott has been my usual technician and he is very knowledgeable and explains things very clearly. Hands down recommend!

La
Review №60

I Recommend CTR! They got our AC unit back up and running in less than 45 minutes. Will use again!

Je
Review №61

Gave them a call after experiencing problems with my AC cooling. They were very responsive and Mr. Scott, the technician, was very knowledgeable and professional. Problem solved in less than 30 minutes and reasonably priced

Ju
Review №62

We have been using CTR services of Killeen and have never been disappointed. They are professional, communicate well, and very helpful. Recently we added a home air purifier and our tech, Jason was delightful. They are trustworthy and do not come across as pushy sales people that you worry if they are messing with your system in order to sell you something. We highly recommend them!

Nu
Review №63

Scott was our technician and he had a young lady with him to help. I wish I wouldve got her name but I talked so much I forgot it.😁 They were so nice and kind. Very professional and detailed. They were fast 🚀 and when they were finished my heat was working, they checked for carbon monoxide in every vent and around the heater itself. They made for sure everything was done by the book. I called several places checking prices before I got to CTR SERVICES and it was awesome how cheap it was! I would truly recommend CTR to all of my friends and anyone who needs HVAC maintenance. Id recommend it to my family but they live in Ky so there goes that lol...🤪 CTR SERVICES Thank you for all you did for us. Yall were awesome! Well see ya next year for another tune up!

Be
Review №64

IVE HAD EXCELLENT SERVICE WITH THIS COMPANY FOR A COUPLE OF YEARS AND IM ALWAYS SATISFIED WITH THEIR PROFESSIONAL SERVICES. KEEP UP THE EXCELLENT SERVICE. THANK YOU SO VERY MUCH.BESS ROBERTSON ❤️

Eb
Review №65

This company was stellar by far. I cannot thank them enough for assessing my 2 units.

As
Review №66

Our AC had stopped working all of a sudden. They were so kind when they answered the phone and came out same day. The technician was very nice and found the problem right away. He had the part on him and was able to fix it right away. We were so happy with the service!

Le
Review №67

I recommend this company. I called the day before and serviced my ac the next day.very honest diagnosis and explain the situation , I had called another company that were ready to take my money and do something that didn’t needed just a quick fix. This company is very honest I will call them again with any issues I have from now on.

Br
Review №68

Very well mannered an respectable to deal with.

ca
Review №69

Technicians arrived on time. They did a full diagnostic on my HVAC to determine the cause of the issue. A simple restart of a board fixed the issue and they also cleared out the pipes. One of the hardest qualities to find is honesty. From my experience, if it was another company they might have told me to replace the board but not the techs from CTR.

Th
Review №70

We were very happy with the technician who performed the regular maintenance service for our AC. He was professional, polite, methodical and thorough. He identified and corrected issues that had been overlooked by a previous service call from a different company. He explained and demonstrated functions and modalities and provided options for potential improvements. Since this service call, our heat pump has been functioning at an optimal level heretofore unexperienced

Li
Review №71

My AC stopped cooling on a weekend when my parents were on their way to visit. I called CTR services. A technician arrived very quickly and got the AC running without having to buy any parts. House was cool when my parents arrived. THANK YOU

Al
Review №72

This company was on time, professional and could anticipate the issues i would have by the sound of the motor from a previous issue. They did not take payment until the job was completed to my satisfaction. I respect them as business owners and will only use them in the future unless I have no other option and highly recommend that you hire this company for your HVAC needs.

Je
Review №73

Amazing! Scott came with the utmost professionalism. Same day service and had my system up and running within an hour. CTR will be go to company for my AC needs.

Ja
Review №74

Always shows up within hours of issues to get us back up and running. Knowledgeable staff.

Ry
Review №75

Excellent service was given by CTR. Arrived on time, diagnosed the issue and explained how to manage it moving forward. They were all around very helpful and well certainly use again!

N
Review №76

They were so quick to respond and very professional. They were able to fix my A/C right on time. Their customer service exceeded my expectation and they gave me no trouble. I would definitely recommend their services.

Ma
Review №77

CRT staff customer service is amazing. The professionalism, communication, punctuality, being patient and willingness to explain is outstanding. I greatly appreciate the staff of CRT. I got AIR! Thank you everyone!

Ja
Review №78

This company is the best!!! On time and he showed me how the system work. I will continue tonprimarily use CTR Services and issues i have.

Co
Review №79

Jason is hands down the most professional hvac guy in the temple and belton area. Will have my family’s business for a long time !! He is always here at the time he says and does great and honest work ! Extremely happy with this company and him !

To
Review №80

Had a outside unit that would not run even after 3-5 other companies tried to get it up and running, Scott got it up no problem. Very knowledgeable and professional. Thank you

La
Review №81

They were on time, professional and had us back up and running in under 30 mins. Absolutely would recommend to others.

Gr
Review №82

She was great, explained everything to me clearly, will definitely use her services again!

Yv
Review №83

They showed up on time, went above and beyond what was expected of him, extremely professional, and true to his word. It is very scary when your furnace goes out in the middle of winter! I am so blessed to have found this company! Thank you again!

Sp
Review №84

Michelle was very friendly!! She knew her job very well!! Thank you for telling me about the two free inspections a year!

Li
Review №85

Excellent services. I called around 2pm and they sent a tech within 2 hrs and she fixed my AC. Thank you!

We
Review №86

Scott, knowledge, care, and professionalism are unmatched!!! He is was so helpful and honest; that he immediately gained our trust and future business with CTR!

Sh
Review №87

Very quick service. They found the problem within in minutes and fixed it within minutes as well. I will definitely use them again if need be.

Jo
Review №88

They came highly recommended by a buddy of mine. The work they did was great!

Mi
Review №89

Michelle was super friendly, it took only a few minutes to locate the issue and fix my ac. We will definitely call her for further issue.

Ja
Review №90

I would recommend them. They are very professional, responsive and provides quality service. We will be using them again on all our properties. Thank you!

Pe
Review №91

Technicians very polite and courteous on time and very professional. Use CTR for all my A/C issues.

Wi
Review №92

Excellent both commercially and technically. Installation team that takes care to protect the floor before the intervention.Did their HVAC installation work successfully. Really a company that I recommend.

Ge
Review №93

Requested a quote to replace my HVAC system. The sales person was very good, knew what she was talking about and answered all my questions. Got a comparative quote.

me
Review №94

Very professional! I love their monthly maintenance plan and it’s always affordable. The technicians are kind, knowledgeable, and always go above and beyond with advice.

At
Review №95

Michelle was knowledgeable & polite. She even went the extra mile to clean my outside coil. I will be requesting her in the future!

Ol
Review №96

Great work!! Very professional. On the time. Our HVAC system is now almost like a new. I will definitely use again. Thanks 👍 Highly recommended 🙂

De
Review №97

Great people! Super quick and efficient and explaining what was wrong w the unit. Much appreciated!

Jo
Review №98

Were prompt courteous and professional. They did a good job for a fair price.

ru
Review №99

Very knowledgeable and friendly. Everything was explained and it was relatively cheap compared to other prices. Great work and service!!

RN
Review №100

This is the second time I used CTR (have 2 units). They always find the issue and warranty their replacement parts. Will always use them!

Mi
Review №101

They showed up on time and were very nice and professional.

br
Review №102

The best AC company!! Got our system back up and running in less than 20 minutes!!!

Lo
Review №103

He was excellent! Fast service and great customer service. He was even patient with my 7 year old who thought he needed to see everything that he was doing. :)

At
Review №104

Michelle was very knowledgeable, polite, and went the extra mile. I will definitely be calling and requesting her again.

An
Review №105

Very efficient and helpful, completed the job quick and professionally. Good price and quick to respond to our call.

Li
Review №106

CTR was quick with response and so helpful! Will definitely be using them for my hvac needs again in the future.

Na
Review №107

Very punctual and professional. Followed up promptly with the quote for some additional services I requested. Very fair pricing.

Jo
Review №108

The technician was quick and professional, knew exactly what the issue was. A little pricey for what the part was but worth the quick response and professional care.

Ge
Review №109

The crew was excellent, very professional and punctual.very knowledgeable in there craft. Thank you.

El
Review №110

Professional, efficient service experience. On time, excellent work ethic.

A
Review №111

Great business. The technicians were kind & professional. Will use them again in the future.

An
Review №112

Great company, supper Service, show up when they tell you. Very courteous.These are the people you want to call when you need help.

Ma
Review №113

She was very experienced and knew how to take care of the issue right away.

Ji
Review №114

The service tech was a super professional and informative person. And quick as well. Answered all our questions. Thank you so much.

Ke
Review №115

Great job. Arrived fast and very courteous. Very knowledgeable about my system. The service technician

Za
Review №116

#1 They answered my call#2 They showed up#3 They did the work quickly and professionally.Thats all I expect from a company.

Ga
Review №117

Very knowledgeable, honest and made recommendations to help efficiency. Would definitely use him again !

Bo
Review №118

Absolutely awesome, knowledgeable, and professional. Will use these guys again. I highly recommend them.

ve
Review №119

The technicians are very detailed to every task and services; I highly recommend them for anyone needing HVAC services.- OPAL RENTALS

Ad
Review №120

Ontime, fast and well within my budget. Great services, I highly recommend.

To
Review №121

Quick service. Very knowledgeable and able to get our AC unit running efficiently.

Jo
Review №122

I had an awesome experience! Definitely will be a long term customer

Gl
Review №123

Great service. Kept me informed as to what the problems were and fixed it right away!!

Pe
Review №124

Excellent work she fixed my ac and it works great no leaks.

Ke
Review №125

They always come out the same day you call and fix the problem so you are back to being comfortable!!!

Vi
Review №126

FriendlyKnew what he was doing and got it doneGreat communication let us know running little late

Ja
Review №127

Scott came got right to work explaining everything he was doing and made sure everything was working before leaving.

An
Review №128

Thank you for the proficient service provided. The technician was very informative and professional.

De
Review №129

Quick, great price, and friendly!

Sa
Review №130

Great service with an affordable plan for any unforseen problems.

Be
Review №131

CTR came out the same day I requested the service.They were fantastic!

Da
Review №132

Very knowledgeable, and professional it was a wonderful experience.

Je
Review №133

Extremely fast and virtuous service. Second time using them. Will use them again!

Ja
Review №134

Great experience. Very knowledgeable and timely. Very polite.

Di
Review №135

Very prompt and professional. Its been a week and still havent heard about when the part will arrive to fix the A.C.

Ri
Review №136

Great folks that provide honest repairs for a fair price - highly recommend.

Ph
Review №137

Easy to schedule call, very good service and very informative.

Ja
Review №138

Great service for your A/C unit

Sa
Review №139

Scott was very knowledgeable and fixed my heating issue very quickly.

Do
Review №140

Pre-appt notice, on-time, thorough repair, and checkout of our 2 home HVAC systems.

Sh
Review №141

Very fast service and very knowledgeable

Ne
Review №142

Scott explain the problem and then fix it. Very professional and check for other concerns.

A
Review №143

Wonderful service and communication! Best AC service I have ever experienced!

He
Review №144

This people a awesome, prompt, professional, just on the spot. This is my company for the future

Li
Review №145

Great service, very knowledgeable.

Mi
Review №146

The tech was confident and extremely professional. No BS, just straight forward with answers.

tk
Review №147

Was awesome and professional. I recommend them to anyone

Su
Review №148

Excellent service. Would highly recommend them.

Te
Review №149

Knowledgeable Service Representatives.

Li
Review №150

I was getting a quote for my landlord, I told him this would be a good company to go with.

Ro
Review №151

I would recommend Scott to anyone in the are very nice guy honest friendly

vi
Review №152

Excellent service

Ju
Review №153

Great assistance with quote and fair price

Ma
Review №154

He was fast and answered all my questions

Di
Review №155

Great service

An
Review №156

Very knowledgeable and easy to work with

Jo
Review №157

On time, professional, honest evaluation and highest quality.

S
Review №158

Great service. Thank you

Ta
Review №159

Fast response and very personable. Thank you for fixing our AC

Ja
Review №160

CTR services was a great experience! They got me scheduled really fast and the technician was friendly and thorough!! I will be using them for any of my A/C needs!! Very satisfied with their services!

Cu
Review №161

Excellent service, very knowledgeable!

Al
Review №162

Alittle pricy but overall I would recommend

Le
Review №163

Great service, extremely friendly and knowledgeable.

Ma
Review №164

Excelente job and very friendly people

Ca
Review №165

He came out and told us what was wrong with our AC Unit.

Ge
Review №166

Easy fix and was able to answer all my questions

th
Review №167

Real nice techs

Re
Review №168

Got back with me quickly and explain everything in detail.

To
Review №169

Excellent Service great Service Technician

Tr
Review №170

Very professional, and knowledgeable...

Ju
Review №171

Quick, polite and did great work!!

Ch
Review №172

Very kind No bs repair very pleased

Ni
Review №173

No show. Call late in the evening with notification to reschedule.

Ed
Review №174

Thankfully, all they needed to do was add some Freon to the unit.

El
Review №175

Awesome service would recommend

Jo
Review №176

Fast repair and great customer service

Fy
Review №177

Fast reliable service...

Ny
Review №178

Michalle was nice and professional.

ta
Review №179

Quick, accurate and efficient!

Re
Review №180

Always does a great job

Ba
Review №181

Scott was amazing and professional

Vi
Review №182

Very professional and courteous

ro
Review №183

Very honest

Re
Review №184

Exceeded my expectations in every way!!!

ea
Review №185

Great service

Al
Review №186

Great people.

Sh
Review №187

Quickly, clean, courteous and professional.

Su
Review №188

Fast and efficient.

Ga
Review №189

Very professional!!

Br
Review №190

Great fast service

Ci
Review №191

Very helpful, and was on task.

Ke
Review №192

Install of new A/C unit.

St
Review №193

Excellent service.

An
Review №194

Great job!

M
Review №195

Outstanding service!

EE
Review №196

Excellent job!

Pa
Review №197

A+++

As
Review №198

Great tech!!!!

Su
Review №199

Good people

Information
185 Photos
199 Comments
4.9 Rating
  • Address:2904 E Stan Schlueter Loop #17, Killeen, TX 76542, United States
  • Site:https://ctrairandheat.com/
  • Phone:+1 254-545-1759
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as women-owned:Yes
Service options
  • Online estimates:Yes
  • On-site services:Yes
Offerings
  • Repair services:Yes
Planning
  • Appointment required:Yes
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