Michael has got to be the best assistant manager Ive ever met in the banking world. Hes very knowledgeable and supportive, he always goes above and beyond no matter what the issue may be. Im so glad I get to be part of the welby family, and even happier to know Im in good hands.
Marivic has great communication and was with me thru all my process in my loan. I will recommend her to my friends and family. Thank you Marivic Gamache you are the best of the best. You deserve a big raise!
The Welby people at the Katy HEB location are great! They are always very helpful with my variety of requests. And I always seem to hear about new benefits. Thanks Welby!
I want to express my gratitude to Mr. Wilian Lopez. I came in with a problem and he advised me and I left with a solution. He took the time to listen, and he helped me in every possible way. He was very helpful and I really appreciate it. The office was very clean and ambiance very good.. Thank you
Im a new customer. So far so good!
So happy to have a Wellby in Katy and inside HEB where I shop. Been a member since around 2007 from the league city area. I no longer have to use sister branches with limited service options! The staff here are amazing, very friendly and professional.
I stopped by to inquire about opening an account and was greeted by Wilian and he explained the CDs and excellent rates offered and how I could earn a lot more if I opened a 7 month CD vs. 6 month. The rates are very competitive and I will be opening an account with Wilian next time I stop by.
Can NEVER get someone on the phone when I need a quick answer. Its so frustrating. Wanted to call the specific branch to verify if they are opened or closed, since they are the closest location to me at the moment.
Excellent Willian Lopez, his attention, dedication and professionalism are the best. Dont stop asking about him, 100 points. Amazing costumer service. Thk you
Michael and Sara at the Katy branch were very helpful!
Very good customer service! Everything was very easy to understand, except the lady’s name! But I think I finally got it! 😆
The Wellby staff was very kind and attentive. William Lopez responded to all my questions which helped me a lot
William Lopez was excellent in helping me with my personal loan. He went above and beyond.
Awesome branch! Fast, helpful, and extremely kind staff! I’m so glad they opened this branch!!
Wilian Lopez really went above and beyond to help me out. I am so grateful for him!!
Excellent costumer service Willian Lopez, his attention, dedication and professionalism thanks you
Great Customer Service and definitely was a convince to me for work. Thanks
Very friendly and efficient. Sure glad they are now in the Katy area at the HEB at Fry and 99.
This team is great Stewana and Willian always ready to help. Kudos
Excellent customer service, Mrs. Tania is very king and nice.Thank you so much!!
Excellent service, he is a fantastic employee.Wilian lopez
Great, helpful and patient staff.
Great experience! Michael was great.
Easy to do business with!
Wonderful experience. Tonya is Perfect
Magnificent service, very professionals willing to help, I highly recommend it, and they have very good financial instruments
First time I have attended this bank and I am very grateful to Wilian for his services, attention and cordiality, he does everything possible and impossible to help you apply for your credit and have it approved. In addition, he is always available for any questions you may have, he knows a lot about the area of loans and finances, and he recommends the appropriate option that fits your needs. Thank you Wilian for everything.It is the first time that I have attended this bank and I am very grateful to Wilian for his services, attention and cordiality, he does everything possible that he cannot help you in the application for your credit and for it to be approved. In addition, he is always available for any questions you may have, he knows a lot about the area of loans and finances. recommends the appropriate option that fits your needs. Thank you William for everything.
For the second time I attend this Wellby venue. I feel grateful for the good treatment I received. They speak to me in my language Spanish. Willian, an excellent person, tried to give me all the help possible.
Excellent attention from Mr. William López, he behaved like a professional, he solved my problem in less than an hour, he recommended it 100%, we need many employees like him for the country to advance.
Alex is a great, kind worker, his help was excellent for me 🥰
ATM cannot deposit money, a magnificent disaster, no one knows anything, a shame