Highland Homes Cane Island

Horrible builder. They promised a lot of things and now they dont help fix the issues with the community. Incomplete landscaping. Once they get paid they wont do anything for you.

First time homebuyer 2019 - we were so excited to purchase a Highland Home after falling in love with floor plan and the Cane Island Community.Unfortunately, we find ourselves (and other Highland neighbors) wishing we had gone with a different builder. Our friends brag about how great the warranty/customer service/trim and finish are on their non-Highland homes while we share our horror stories of rough finish, bad product, warranty nightmares, and rude customer service from both sales and warranty personnel.Weve already gone through a round of warranty repairs but continue to notice issues with overall quality of the home - sometimes only brought to light when neighbors tell us that is not normal!Sadly for us first-time buyers, there were things we didnt know to look for/check on during construction and warranty phase. 2 years in and I am sad to report multiple issues that were just not done correctly from the start. We are also just now noticing that they installed low quality toilets, doorknobs, trim, that are losing color or falling apart - conveniently right after warranty period ends.

Tried making an appointment through chat being that that’s the only option right now. We we are planning at touring the different model homes of various builders and subdivisions so we could decide what builder we would like to go with and what subdivision would best fit our needs. Person we chatted with, Dee Dee, simply told us that the model homes are really busy and they are only booking appointments for serious buyers when I told her that we are wanting to look at all the different subdivisions and homes before deciding which subdivision we’d prefer. Won’t be wasting our time any further.

Nice options and neighborhood is very tucked off, if thats something youre looking for. Price-point was good but were in the market for something with more elevation than the models I viewed.

There are a lot of choices to choose from in picking the design for your build.

Love their floorplans and construction!