Always Cool (Air Conditioning and Heating)

On September 7th Always Cool, installed a complete new AC system. A month later I had a leak from my other AC unit. While in the attic I noticed the half a$$ work that was done on my new unit installed by Always Cool. It was missing a leak detection switch, P-trap, and breaker cover on air handler. I contacted Tom the owner, he apologized and said he would take care of it. Never heard back from them. A Month later I contacted them again, same promise, and again nothing. On December 19th I sent another email to Tom, he never responded. Here it is almost 3 months later, still nothing. Other than this Tom and his guys where friendly and professional. But since It’s rework with no money for them to make, Im no longer a important customer.

I trust Always Cool Air Conditioning and Heating for pretty much all of my AC & heater problems.

Great company to work with!