Ferguson

20226 Park Row Blvd, Katy, TX 77449, United States
Appearance
Ferguson
linksdet1234
Comments
Ma
Review №1

This place is managed by very professional crew, Jaime, Christ, Jonas and Foncy are excellent people, always open to help customers and services providers.

Ha
Review №2

Just got off the phone with some dummy yelling at me telling me he can’t hear me when he’s having another conversation with someone. I understand cell phones loose service but don’t talk to me like that I’m not your wife you better answer with some respect next time

Ra
Review №3

Definetelly first stop for all my plumbing, Hvac, water treatment needs. Bought water filter, blower motor, etc. Provided supportive information so I can get right stuff for home.

Ut
Review №4

Best location.best friendly staff …very knowledgeable to answer all your questions and yes parts are avsilable for all your plumping needed….. Thanks

Ru
Review №5

Fantastic we went in for a very specific part and girl behind the counter went straight to the part to see if it was the right fitting and got it. They didnt have the conversion part so she quickly pulled it up on Amazon and boom got it. May not have bought anything but great customer service.

Ya
Review №6

Staff are usually helpful. They have variety of plumbing goods and fittings

Ma
Review №7

Excellent service. The minute I set a foot In the store I immediately got greeted by an associate named Jose. He was very helpful, courteous and ensured that I left with what I was looking for. I will definitely go back for other purchases.

Ta
Review №8

I had been to Home Depot prior and the associate there was unknowledgeable and insulting. I went to Ferguson Plumbing Supply and it was the difference between night and day, they were so helpful and the associate (wished I had gotten his name) gave me everything I needed and then told me how to install it!

Je
Review №9

I had an awesome experience trying to find the right parts that weren’t available anywhere else for both of my bathroom sinks. I looked everywhere (Home Depot, Lowe’s, Ace Hardware and online). I was able to get just what I needed, despite only being available in a kit with other items, and they allowed me to borrow the tool to install them without charge and trusted me to return it. Great customer service!

Mi
Review №10

It was a long wait due to bad weather in Texas. But once in the workers were extremely helpful and polite. It was worth the three hour wait. Thank you to all the workers who came out in this horrible weather to get our plumbing needs.

Da
Review №11

Great customer service, too but they dont have what I was looking for.But there have a great selection of everything else.Yesterday was my first visit to this place.I will coming back for all my plumbing needs.Best RegardsHDs HandymanServices

Ry
Review №12

Was in and out in 5 minutes. They got all me the parts I needed right away. Great customer service and friendly workers. Will definitely be coming here back if I need anything for plumbing.

Ca
Review №13

I come here often for parts, Tad and Leonard at the desk by the front door always provide excellent service and knowledge!And Andy and Fonzi in the desk farther away are super knowledgeable as well as friendly! Great crew!

Ry
Review №14

I know Ferguson does most of their business with contractors, but if they are going to bother to open their doors to the public they could at least treat people equally. I walked in looking for an adapter for an older style fitting. Not one employee even bothered to offer assistance, or even say hello. Finally after 20 minutes of waiting, I went to Lowes where I was promptly helped by a knowledgeable employee in their plumbing section.

Bl
Review №15

I went into this store today looking for 2 handles that cost $3 each. The guy said there is nowhere I can buy just that and tried to sell me a $120 part instead. When I called my husband to talk to him about it, the guy started saying he was not trying to scam me and all of a sudden remembered 2 places where I could buy what I needed .Very unprofessional and rude.

Do
Review №16

I work for a plumbing company and go to a lot of different plumbing supply stores in and around the Houston area. This specific Ferguson is NEVER cramped on the inside and ALWAYS fast! The people inside are always focused on just you whenever its your turn up to the counter

Jo
Review №17

They must have been remodeling, the place was a mess as plumbers seemed to be going in circles. As a customer, I was lost.

Dl
Review №18

Excellent customer service and right now theyre having a great price on 40 gallon short hot water tank package

Jo
Review №19

Sara took the extra time to make sure I had all the parts I needed ahead of a long holiday weekend. Great folks. Great service.

Sc
Review №20

They close just as you are leaving work. Customer focused /s

Ta
Review №21

I just had the best experience with Greg. He was absolutely the kindest man that went above and beyond to make this as less painful as possible. Thanks Greg, you Rock!

Vi
Review №22

Kyle at the Katy branch really helped me out for getting the parts in on time. He was considerate of my personal situation and was really polite.

Th
Review №23

Pleasant customer service and part that difficult to find at lowes and home depot was available at Ferguson. If I was a plumber theyd be my supplier :)

Al
Review №24

Very helpful here, knowledgeable staff who helped me with a Franken-setup, and it worked superbly. Fair prices, highly recommend.

De
Review №25

Was looking for a Plumming part for disposal. They were great no didnt find it yet be they are still researching trying to find it.

So
Review №26

If you cant find plumbing supplies on major retailers try Ferguson.

se
Review №27

Great costumer service especially Lenard always going the extra mile to help out

Je
Review №28

They gave me the wrong size cpvc pipe. Instead of cpvc i got a stick of 1/2 pvc..

Ah
Review №29

Bad experienceUnprofessional and not knowledgeable store manager Jorge RomanWill cancel my company account abs take my business somewhere else.

ja
Review №30

This place is the best. Very helpful people. Tad is great. Thank you for your help.

Sh
Review №31

Knowledgeable about what I needed. Very helpful. Nice group of guys.

st
Review №32

Dont know how to run store effecentily when demand. Wait in line for over an hour to pick up. Make two lines!

Ro
Review №33

Excellent customer service always pleasant

Le
Review №34

Very friendly place, all the guys know me

De
Review №35

Everything we needed was in store,clean organized.

Bi
Review №36

Fastest place in town. With people who know there parts

Hu
Review №37

Great team! Tad, Leonard, Fonzi, and Andy.

Mi
Review №38

Greg is awesome. Saved me a lot of headache

Va
Review №39

Friendly service. Helpful staff.

Sc
Review №40

Best place for plumbing parts for professionals.

Sa
Review №41

Rude management!! Take your business elsewhere.

St
Review №42

They ripped off my customer Ana this is Steve Nettles

JE
Review №43

Dealt with Andrew Fleming... great guy

Ar
Review №44

Parts nor long made I found there

Ni
Review №45

Open sat.

Te
Review №46

Worst experience ever

J.
Review №47

Great!

Co
Review №48

So helpful!

JR
Review №49

Bad experience !

fl
Review №50

Extremely helpful

Ro
Review №51

Good attention

HA
Review №52

Bad attention, very bad... after 30 minutes waiting to pay I left if I hadnt still been there👎👎

Ca
Review №53

Very good service in these times of crisis, thank you

Ja
Review №54

A good place to buy plumbing supplies

Ed
Review №55

It

Information
25 Photos
55 Comments
4.1 Rating
  • Address:20226 Park Row Blvd, Katy, TX 77449, United States
  • Site:https://www.ferguson.com/store/tx/katy/plumbingpvf-0555
  • Phone:+1 281-829-5454
Categories
  • Air conditioning contractor
  • Heating equipment supplier
Working hours
  • Monday:7 AM–5 PM
  • Tuesday:7 AM–5 PM
  • Wednesday:7 AM–5 PM
  • Thursday:7 AM–5 PM
  • Friday:7 AM–5 PM
  • Saturday:7:30 AM–12 PM
  • Sunday:Closed
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:No
Offerings
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Planning
  • Appointment required:Yes
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Credit cards:Yes
  • Credit cards:Yes
Similar organizations