Our service technician Josh was very friendly, thorough snd explained everything he did in the maintenance appointment. He showed pictures of each step and told us what each meant. We are extremely happy with Christmas H/A.
I love using Christmas Air. They have always been so personable and respond quickly. And I also love that they have educated us wherever necessary, allowing us to take care of the little things on our own. Not many companies are willing to do that. Our experience with Keith this time was no different. Super professional and went above and beyond. Thank you!
Absolutely the best customer experience weve had in a long time. Service quality was terrific. Our assigned Tech, Keith P., was very professional and knew right away what the solution was to our A/C issue. I would highly recommend Barts to my neighbors and anyone needing the expertise and service quality for their HVAC. Thanks Yall!
He notified me that he would be early.Keith was totally professional and thorough. He checked everything and found nothing extra to do.He’s a friendly young man, and I will definitely continue as a customer. In fact, I joined their membership list.
Excellent service and workmanship. I used Barts to replace two very old units, and Keith (my technician) has diligently worked with me to make sure every room is getting good airflow and we are comfortable. Everything was explained to me so that I understood exactly what my options were and what I was getting. I really appreciate the great communication for appointments and notification when a technician is on the way. The office staff is very kind and helpful too. I was so happy with their service, we are now using Barts for HVAC services for clients at work (a roofing & contracting company)--our customers have appreciated the prompt, reliable team at Barts as well!
Billy was thorough and friendly. He was patient showing us how to operate our new system. I recommend him highly.
BART’s used to be honest and trustworthy, not anymore. They purchased Prosper’s Finest which was great, had them come out always reasonable and never tried to upsale you. We had them come out today and wanted a 2nd opinion before we spent 7k. The tech took the fuss out and replaced it back upside down so our system did not work at all. Luckily we have then knowledge to check it. Anyone once else would have depended on an unscrupulous tech they sent out.
Fantastic service as always! Arrived during the window of time they promised, professional tradesman tuned our three furnaces. Very happy clients. Thank you so much!
I had a hot water heater system replaced today. Garrick and Braulio did an outstanding job and were professional, efficient and very thorough with the install, not to mention engaging to speak with and did not hesitate to answer any questions I might have had. Thanks!!
Great and prompt service provided by Brandon. He helped resolve as well as troubleshoot condensate dripping from the coils onto the sheetrock. Brandon showed up at our residence within an hour of placing an emergency call with Barts. Wonderful service and business! Would highly recommend!
Brendon and Phil were great and answered all my questions and helped me understand my air conditioning system.
Another great visit from Bart’s Heating & Air! Keith was only scheduled to come & do a simple check up on the furnace, but we were also having some issues with your AC. He took the time to check on it for us & found the issues very quickly! Always a great experience with this team :)
Braulio came to inspect and informed me what the problem was with the A/C and what could be expected. He gave concise answers to all questions asked. Gave me a realistic expectation and pricing to solve the problem. Ive used Barts Heating and Air before when I had a new system installed and have been grateful to their service. I have no reason to look further for anyone else to service. They give the best they can!
I’ve been working with parts this last year and have sent many clients there. Their integrity and good work are the way they do things. Highly recommend!
Garrick was incredibly professional. Garrick took his time when explaining what may have been causing the leak. He then proceeded to complete the repair, and I am glad to say there is no more leaking. Thanks, Barts. For having such a great workforce. Choosing you for both my HVAC and plumbing needs.
Keith and Kevin installed some new parts of my A/C unit April 24th and did an excellent job. Both are very knowledgeable. I highly recommend Barts. The company and its Employees are trustworthy, honest and complete each job in a timely manner. Thank You for keeping my equipment in Excellent running condition. Love the look of your new work vehicles.
We’ve used Bart’s for years and intend to always use them. They are professional and informative. They are a great company!
Excellent service from craig today! I’ve known him for over 10yrs & trust him completely! as always, super knowledgeable, friendly & explains everything in detail. we’re happy customers (-:
The technician they said, was just a delight to deal with, very professional service was excellent. I will definitely call him again and asked for the same service man.
Ive used Barts for years and completely trust them. They are professional, efficient, and experts. Im a realtor and refer them to many of my clients in the area. They all share the same opinion after working with Barts.
I called on a Monday morning because my AC unit was failing. The scheduler was super helpful and never would I thought that this could be resolved same day. Within an HOUR a technician was there and 30 minutes later everything was back up and Running. Craig did awesome job plus handled the whole warranty claim process within minutes. Highly recommend!!
This was the second service visit we’ve had with Bart’s, this time for a Fall service check. They did not disappoint. Following an advance notice to advise me, the technician showed up early. He was very thorough and took time to answer and explain any questions I had. There was an issue found with a furnace . He arranged for a technician with more experience with this issue to come out later in the day. That occurred just as planned and the issue was resolved. Completely happy with the service we’ve received from Bart’s. We’ll continue to use this company and recommend them. Great job!
They do great work at Barts. Weve been using them for a few years now, and we plan to continue. Last night, a power surge from an electrical outage caused our thermostat to go out. We made an emergency call to Barts, and Keith arrived in a matter of minutes to fix the problem. Their prices are fair, and their employees are always prompt, reliable, and friendly.
Keith did a great job analyzing our system and gave honest advise as to what needed to be done. This service was given the same day I had called.
Commercial services are great, like with anything mechanical ac units fail. Barts even offered portable units incase we had to wait for parts. Thank you for your hard work!
Keith Powell was punctual, knowledgeable & efficient. He answered all our questions which was appreciated. We will continue to use your services. Thank you. Faythe & Tim Taylor
Craig is a true professional, and was able to quickly diagnose a wiring and blower motor problem with my air conditioning system that had existed since its original installation. Highly recommended!
Our a/s was out and we apprecaited how quickly Barts Heating and Air showed up at our door. The associate was knowledgeable and professional and quickly fixed the problem...
Keith returned to do my first annual service. Checked both units and communicated during the process so I knew what was being checked and the results. Glad I bought the service plan while he was here the first time.I am a first time customer with Bart’s. I am giving them a 5 star review because of Keith, my service technician. Keith was able to immediately diagnose the problem which showed me he was knowledgeable about my Carrier system. He offered me several solid options, along with an explanation of each, so I was able to make a decision that best fit my need and my budget. I asked if Bart’s offered an annual service plan which Keith explained thoroughly. I signed up for that as well. So, I would recommend Bart’s if you are in need of a HVAC company.
Had a snake problem. Bart’s came out immediately and rid me of the problem.They’ve always taken good care of me over the years.Thank you to the Barts Team
Keith was very thorough in explaining the issues with our furnace/unit. He not only explained the issue, he showed us the issue.
I have used Bart’s twice now. They communicate well and can get you serviced quickly. I got a text with tracking and a picture of the service technician. They are very affordable and for $150 you get 2 services a year and priority for other services. Great company!
Completed my fall tune-up check today and all is good. Craig explained the checks and answered any questions I had. Great service.
Craig was timely upon his arrival and diagnosed the problem with the mini split system very quickly. After about 10 minutes our problem was resolved. The service fee was reasonable. Will be using Barts in the future.
Barts Heating and AC are heroes and Braulio is THE MAN! I have a 17 year old C****r HVAC unit in my house. It has performed beautifully up to a point that it did not. The blower motor finally went out and C****rs parts were on infinite back order and SUPREMELY EXPENSIVE. Barts and BRAULIO found a work-around and got my system fixed up much faster than I expected and for MUCH LESS COST. HEROES!
They were very prompt, knowledgeable, and had cold air blowing in no time. I will use them again if the need arises.
Scheduling was easy and service appointment was on time with good communication via text. Our AC was fixed up in a professional and efficient manner. Bill K did a great job and was very professional.
We appreciate Bart’s so much!We’ve used them for years and Barts is always fast, friendly, reliable and affordable.Absolutely appreciate Kevin, he is so kind and knowledgeable, answered all my questions and had great information about our AC units.It’s such a pleasure to have found such a great company we can rely on who employs great people!Thank you Kevin !
No one wants the a/c to go out when its 110 outside, but ours did. It came back on, but we didnt trust that it would last. Our home warranty gave us the 2-3 business days response, so we decided to look for a local company that has weekend calls and found Barts Heating & Air. Staci was so helpful, and let us know that a technician named Kevin would be out the next morning. He was, fixed our issue and we are good to go. I highly recommend Barts and will use this company again.
Great company. I was taken advantage of by a competitor of theirs and Barts was able to fit me in last minute on a Friday. They verified the problem and quoted me the price to repair it. The repair was done and my system was back up and running. I highly recommend them. The technicians were very honest and professional.
We have used this company for years.They are very reliable & do great work.
Braulio was awesome! AC went out the night bfr. Called Barts and Braulio was earlier than expected time, had the part on the truck ready to go, and had me up and running within an hour! The service was so much more reasonable compared to competitors! Now i know who to call!
We had a positive experience with Barts in getting our 20+ year-old furnace replaced after the blower motor froze up. Jordan Stevenson was the primary HVAC professional on-site, and was assisted by Sam Hamons during the removal and replacement of our furnace. Both guys were great! Jordan patiently answered all of my questions and could not have been nicer. The new unit works well and looks great.
I had an incredible experience with Barts Heating and Air from start to finish. They fit me in for my seasonal check-up before the recent arctic blast that hit DFW. Bartss team did a great job keeping me updated on my upcoming appointment via text and email, including when their technician Sam Hamon was in route to our home. He was extremely pleasant and knowledgeable during his visit. Knowing we had some severe cold coming, he took extra time to ensure all heating elements were functional and ready. Near the end of his visit, he walked me through detailed notes and pictures of the Preventative Maintenance work he completed, as well as recommendations for my units. These notes were also sent to me via email, inclusive of all pictures for my record. Their team even personally followed up with me after my visit to ensure I was satisfied and answered any questions I had. Overall, Barts is an awesome HVAC provider who truly treats you like family.
Pros: The service was punctual, the repair was made correctly the first time. The technician was professional. A technician as available the same day I inquired which is always nice.Cons: The root cause of the problem was a severed wire near the outside ac unit. The technician showed me the 3 feet or so of wire that was damaged. He asked if I wanted it fixed. Shame on me for not asking the price ahead of time. Having had a number of home repairs over the years, I was fairly comfortable that 3 ft of wire repair wasnt going to break the bank. Upon completion he told me the cost was $402 dollars. I asked for a breakdown of pricing and he said it was $79 dollar service charge and the rest was parts (and presumably labor). Honestly, I was shocked.Follow-up: I was overall very curious as to how they arrived at the repair cost and contacted Barts. I was informed they use flat rate pricing. If the book says wire repair costs $500, thats what theyre going to charge you. I was also told that it was their practice to inform customers ahead of time but that was overlooked in my case. Lesson learned for me. I am adding to my list of questions when I hire a contractor whether they use flat rate pricing. To Barts credit, they offered a $50 refund. A fair token. But, a 3 foot wire repair should still not cost $350. I will seek alternatives next time.
These guys are the best! Have been using Bart’s for years. Barts sets the standard. Pricing is very fair and honest. Keith and Hayden were our techs. We enjoyed having them at our house. Thank you for being awesome
Jordan has been servicing our equipment for years now. He is not only professional he is always good to talk too. Great prices and Jordan always tells me exactly what I need and don’t. Never tried to up sale anything. This is a honest company that really cares about doing the work right the first time. Thank you
Asked for an estimate to replace my HVAC, as well as repair. Received repair estimate. Never received replacement estimate. Asked again. Never received again. They were quick to come out and they were professional and quick with a repair estimate, but for some reason a replacement estimate was just beyond them.
My experience with Bart’s was outstanding. The technician was professional, courteous, and took the time to show me how to do things I could do on my own in between my semi annual visits. I could not be happier with their service. I will absolutely be staying on the maintenance plan.
The A/C unit in the main part of the house went out. Bart’s came out within that same morning to inspect the system! After finding the faulty Blower Motor, the part was ordered. I was told the new part would take up to two weeks to be delivered. The folks at Bart’s got it in just a few days, and installed it the very next morning! Incredible service and at affordable rates! I expected to be paying well over $1000, but that wasn’t the case! They’re our first call for any other Heating or Cooling problems! Thank you, Bart’s!!
Keith Powell has come out multiple times and has done a fantastic job. He is very thorough with his work and always very professional. Renee and Christi are ROCKSTARS Hands down the best customer service ever. They are very responsive and has been a delight to work with.
I have never received faster service in my entire life! Sam, the repair dude arrived here, quickly diagnosed the problem, replaced a capacitor and was gone all within one hour of my calling the office. Im truly amazed! I envisioned personal horror tales living without air conditioning during the string of triple digit temps for the next 10 days. Barts came to my rescue and I highly recommend them!
SEPTEMBER 27, 2024 - 7:20PMCraig Honderick found the problem with our air conditioner quickly. He was professional, kind, thorough, and he answered our questions and concerns. We appreciate him so very much. Thank you!
Jordan was my tech and he took care of my AC issue perfectly. Very smart guy and very professional. He and the front office were great with communicating with me and accommodating my schedule. Also, a really good value. Love these guys!
Robert was great! Very helpful and professional. Not only did he help me by fixing the A/C, but also walked me through how to prevent frequent issues from arising down the road. Would definitely recommend Barts to family and friends.
Was professional and thorough, appreciated the quick turnaround time also. Would recommend
Absolutely phenomenal. I needed an extra duct installed. They came out within a few days, got it done and were less expensive than both larger and smaller operations. First time working with them and it didnt disappoint. Constant text updates and clear communication
Paden Treadaway and team installed two new units to replace our old broken ones. These guys were hardworking and professional. We are very satisfied with the service they provided.We also like that Bart’s keeps you informed of scheduled appointments and the technician’s time of arrival via text. Communication with them is easy.I highly recommend this company for HVAC needs.
All started with a service call on my old units, their service man Hayden just confirmed, which I expected, my units had small leaks and needed lots of freon. The cost of the old freon would be very expensive. Thus I had their salesman come and quote me a cost of new units. Their salesman Magnum, presented the various systems available. He gave me a quote on the system that would meet all my needs and at the most economical investment. I ordered the 2 new AC units. Their team of 4 professional hard working guys installed my units in a day. Their lead Paden, did a great job in checking and documenting all aspects of the job. Also a shout out to Staci in the office on handling my questions and getting me quick answers. I am now one cool guy.
Your technician was awsome,he was punctual,courteous, and explained everything and address every question we had. Although I was not ready for the unfortunate news of having to replace a compressor at $1800. For a unit only being 5 years and under warranty! I guess I can put on the more coats because I have not heat for this winter.
Im new to the area and my air conditioner needed a spring tune-up.I was referred to Barts Heating & Air by our neighborhood FB site. The tech (Kevin Agy) did an excellent job and answered all my questions. Thanks!
Barts has been servicing our air units for over 13 years we have used them for minor maintenance issues to big issues.Barts heating and Air has installed a new unit in our old home and installed 2 units in our new home. We feel they are very fair and transparent with pricing for labor, parts, and services. Anytime we have called they have been able to come out and take care of any issues. They are reliable and trustworthy, we highly recommend their services.
Earlier this year Braulio Meraz arrived at our home to perform a spring check-up, he did a great job.On 5-31, Braulio was called back out and found one of our ACs units suffered a burnt control board, most likely due to a power outage we suffered on 5-28 thru 5-29.6-6, Braulio installed our new control board, we are now good to go.Braulio answered our questions pertaining to our system and did not complain once about going up into our 100++++ degree attic, what a champ. Once he climbed down and cooled off, he even took the time to answer a few AC questions regarding a potential rental home purchase.We look forward to having him back to do our fall check-up!
Braulio came out to do an inspection of my AC Heat Pump system on Friday afternoon. Come to find out the unit was a little low on freon. He checked temperatures and connected some sensors to the valves on the unit. Not the old fashioned gage setup, these were sensors that communicated to an app on his phone so he was able to see and record the status as he added the freon. Braulio explained what he was doing, provided an estimate of the cost up front and was obviously well versed in checking the system and getting it up to 100% again. Glad to get this done before it gets too hot.
BART’s has done a very good job of stepping up and making sure that everything is right with my new AC system. Your tech Kevin Agy has been excellent on the service side.
I had my central air unit serviced by Bart’s Heating & Air. The technician (Keith Powell) instructed me that there was a leak in the coil. He stated that the coil was under warranty, but it would take a few days to order it. The technician stated that putting in freon could be used for the time being and could possibly last through the remainder of the year. At this point, I agreed to have the freon installed. Unfortunately, the central air unit did not cool at all. Even though the technician stated that it was cooling, it never did. At no point did the technician state that the unit would never cool due to the leak. Otherwise, I would have never paid for something that did not provide any benefit to me. I expect honest service for honest pay. I contacted Bart’s 4 times during the week after the service but was not able to speak with anyone from your management team to assist me in this matter. Finally, I was given an email link to send my concerns. And, of course, there was no response.
Called Barts shortly after 8am and had someone (Jordan) at the house by 9am. Very professional and quick with replacing a switch motor and securing a few areas that needed repair. Thank you for such great service.
Barts Heating and Air are awesome, would definitely recommend them for all your HVAC needs. Technicians Keith and Hayden troubleshot our 3 old units for us and we visited with Magnum (sales) about possible options in replacing them if we decided to go that route. Pricing was very competitive with many levels of packages/prices for us to consider. No pressure just honest and knowledgeable advice. 5 stars ⭐️ all the way around!
Craig is very knowledgeable! He found resolved the issue in minutes.Thanks Craig!
Hayden and Keith were awesome. They gave me several options when it came to repairing my AC unit. They were not all about selling a new unit but actually help me fix my current AC. Will 100% recommend this company to my friend and family.
Air conditioning repair companies have a generally bad reputation. Barts is definitely the exception to this. Honest, professional and fair. Ive always been terrified of having my A/C system looked at, not any more. Love these guys and I would give them 6 stars if I could.
Recently used Barts to replace the condenser coil on our home AC unit. Staci was absolutely fantastic! She went above and beyond to ensure we got our repair done asap and even made arrangements to ensure my pregnant wife was comfortable while repair was completed. Jordan, our technician, was extremely knowledgeable and professional. Will definitely be using Barts for our future HVAC needs will be recommending to all our friends and family! Thank you Barts!
Brandon was my Tech and he was extremely efficient, upfront, and honest! I asked him a few questions about my unit moving forward and what my next steps should be and he gave me some great advice on how to proceed. I’ll be signing up for their maintenance plan in the immediate future and Bart’s will be my #1 choice from now on.
This was one of the best business services experiences I’ve ever had. Every person I interacted with from the first phone call to the installation to the follow up was beyond top notch professional and genuine. Stacy showed tremendous concern and urgency for resolving our HVAC issue and delivered faster and with greater value than I even knew was possible. If there is such a thing as a business “crush” then I have one for Bart’s, they have our business for life.
Great company! I called the office tight when they opened. Stacy was AWESOME. Very friendly and professional. She got a tech out very quickly and sent me text updates about his arrival time. The tech Paden was very friendly and knowledgeable. He fixed our AC issue and things have cooled down. I would definitely call them again!
We were without A/C; the night had been a bad one. Staci took our call and started working toward a way to get us seen that day. She called us back in just a few minutes and said Kendrick would take care of us. Shortly after noon, Kendrick arrived and worked diligently to get us up and running again.Success! Its so reassuring to have skilled, professional people to turn to like Kendrick and Staci. We knew to expect that wonderful treatment because Bart took good care of for years before he sold to the new owners. Good to know company just as professional as before. Thanks--all of you!
Great story about this company. My Mom lives in Denton & I live in California. She is elderly and needed help finding a complete HVAC replacement. I work with contractors & our local county here, so I started doing my research. Everything came up positive. I contacted them for my Mom and explained the situation, and the level of kindness & customer service we received, was absolutely amazing! My Mom had her quote within a day and once we reviewed & approved it, she was scheduled for replacement with 4 days. The crew that they sent was very clean, quiet, and respectful. They were right on schedule and did not go over the time they stated. Upon leaving, one of the Techs even went out to my Moms mailbox and got her mail for her. Seriously! How nice is this?! We HIGHLY recommend this company for any of your HVAC needs. I truly cannot say enough nice things about Barts!
Great group of straight shooters that are quick to respond and efficient with their service. Very good communication throughout. We use them for our home and business and always have a great experience.
Great service. I appreciate Barts HVAC and look forward to trying Plumbing when the time comes.
They were extremely professional, very punctual and rapidly quick in their service. They were up front about the work needing to be done and even found the part needed at a discount and passed that discount on to us!And since this was an unplanned purchase, they set up an easy payment plan for us as well!I highly recommend Bart’s and will call them immediately if we need HVAC help in the future!
I cannot recommend this company Barts enough!! Ive used them over the years and they are always very quick to help, very nice, very professional, do outstanding work and I might add they treat you like family. Their pricing is competitive with any HVAC service or company. I dont intend to ever use anyone else! You should give them a try, youll then see why, and I dare say you will never use anyone else!
We moved to Justin 15 years ago. Tried a local service company a few times and even one of the big names from TV ads. I found Barts 6 or 7 years ago and they have always been no pressure honest. Never a sales push and kept my system operating with freon and an occasional part. We decided to replace our now 19 year old system. I obtained 3 estimates and Barts was the best. Paden and Eli did a fantastic job installing. these guys, Magnum and Staci (sp?) have been thoughtful, polite, and professional throughout the process. Thanks so much to you all.
Staci and Brandon saved my butt today! Great people! On time! Actually came a day early because my dad is disabled and its getting hot! Great price! Just great! Used them for years and I never regret calling them!And again, called them. Came the following morning. Honest, reliable & so helpful!And again, had a little mix up and in the end, BARTS made it right. I definitely recommend them. Honest and reliable company.
Avery Ranch, JustinGreat customer service; appreciate ability to track technician for arrival as well as photo to recognized technician; technician, Kevin Agy, was extremely knowledgeable and willing to explain/advise on how to improve unit setting/usage.
Best AC company in town! Very fast and responsive with great communication and explanation of services. Keith saved our lives today.
We have had air balancing issues in our house since it was built. We have tried other companies to no avail. Keith Powell from Bart Heating and air found and fixed the problem. He actually came to do a more expensive job but when he got here he realized that wasn’t what was needed and changed course, significantly reducing the bill. Keith was on time, knew what he was doing, and fixed the problem. He even cleaned up after his work was done. Thank you Keith.
I signed up for Barts annual maintenance program. Very pleased. My technician Robert did a thorough job of looking over both my systems. Fully explained everything. I recommend them for sure
Kevin to the rescue!!! I had two technicians come out. The 1st one came out twice and couldnt not figure out why my unit was not working. Everything was checking out fine. The company eventually sent Kevin. Not only was he early, he was kind, patient, thorough and waited with me as long as it took to figure out the issue. Long story short he discovered the blower was going out. Something meters cant detect. Sort of a fluke thing. He was able to get the part installed this morning after picking it up yesterday on one of his routes and Im back in business! I cant thank Kevin and Barts enough for resolving the issue for me. I will definitely be back and requesting Kevin again for any future issues. GREAT JOB KEVIN!!
Kevin and Sean were able to assess, diagnose and repair my heating system in less than 30 minutes. They took time to understand my concerns and made sure everything worked as it should and to my satisfaction. I have used Barts for years and will continue to do so. I highly recommend them.
Excellent, wonderful was Braulio! He fixed a/c in just a few minutes! Nice, kind man too! You are so lucky to have him on your team!
They Charged $320 to change a capacitor that was only $17 on Amazon. Many neighbors in our community watch Youtube and change the capacitor themselves. We were ready to pay $100-$150 for the labor, but not $300 for the drive and labor.
Hayden and Keith showed up promptly and was able to make the repair on my HVAC system in short time. They both were very professional and I would highly recommend Barts and these service tech anytime to anyone! Thank you Barts!
I REALLY appreciate that Barts went out of their way to find a replacement part instead of insisting I replace my whole system, like the first guy I called. I also like the text communication and tracking feature so I knew exactly who the technician was, what he looked like, and when he would arrive. And Kevin was very patient and flexible when carpet installers arrived a little while after he did. I highly recommend Barts.
Proactively replaced our outside unit as the condensor was drawing higher amps and was from 2008. Due to short supply, our sales rep Staci, was able to locate a better model than our quoted estimate and saved us on the higher price. Install took less than two hours first thing in morning. Made us feel like an important customer. Very pleasant & helpful sales person and install technician. Came back in Oct. for heating system check. Informative, courteous, & thorough. Highly recommend!
Very impressed with this company! The person I always used retired and he recommended this company. When my AC stopped cooling, I called for service and despite having a super full schedule, they were able to work me in. Kevin was on time and very professional. He was able to make the necessary repairs in about 30 mins and the price was very reasonable. I highly recommend them! They even text you when your tech is on the way and send a link to see exactly where the tech is and when they will arrive. 5 star service!
Very friendly employees however they were not honest with me. They told me I would have to replace the coil and condenser which I found out through some research and second opinions was not true. I believe this was an attempt to jack up the repair cost so I would purchase a new unit. Luckily I got a second opinion. The other company also recommended a new unit but at least they were truthful about the repairs.
We’re always very satisfied with the service, professionalism and detail and time the tech takes to explain any issues we have. We always feel like the information is accurate and fairly priced. Great customer service. We will continue to use for years to come!
Hayden is a very nice guy and he did an excellent job! He also gave us some advice on how to use the heating/cooling system more efficiently. Thank you for the great job! 🙂
Technician Hayden Bahadoorsingh was excellent. This was my first service conducted by Bart’s Heating & Air. Hayden gave me a thorough briefing on the service he provided and informed me that my HVAC filters were the incorrect size. I’ve been using that filter size for the last 7 years and no other technician from the previous HVAC companies informed me of that. I will continue to use Bart’s and I am going to request Hayden (and Jordan, he’s also an excellent technician) for all my future service appointments!
Keith was very knowledgeable when inspecting the HVAC at the home I am purchasing. He was very thorough and easily explained his findings to me. What highly recommend Bart’s Heating & Air.
Barts was extremely responsive, and communicated really well through the whole experience. They arrived on time, provide a way to track the location of the technician and were very reasonably priced.
I had the pink fluffy insulation blown in over a few void spots in the attic. The temperature fell to below freezing last night and the house felt very chilly this morning. I’m optimistic the extra insulation will minimize the draft felt inside the house. The two installers who arrived were on time and quick. Appreciate both! Thank you!
Prompt Service and trustworthy company. The Technician, Brandon, evaluated my AC system and provided the options to me. There was no pressure to purchase anything that I didnt want or need. I will definitely call them again if I need service.
Was having some problems with the my heat pumps units and Barts was who I called last year for service when a compressor went out on one of my units. Upon inspection here we go again blown compressor on the other unit. Well the wife and I decided we better just pull the trigger and get new units to save us a headache because of the cheap builders grade units installed. Barts came out quickly and installed the new units but there was some unfortunate mistakes made. Now when I tell you management is top shelf believe it. One of the owners called and said he wanted to make it right which I sincerely appreciate the personal contact. They came back out with no lag in time and not only gave me a deep apology and promised to make it write but to also make it worth my time and frustration. Barts has a loyal customer in me. I highly recommend them with no hesitation, I promise you they will do you right.
Keith completed my service in a timely and detailed manner. He also addressed other issues with my system with detailed solutions for repair. I would definitely recommend him.
Keith was amazing! He has great customer service skills. He was very professional, courteous, and on time. Thank you very much for helping us.
Jordan was very thorough, professional and provided a detailed explanation of what was going on with our indoor unit and how they would address the problem. I really appreciate the time he took to do a quality job.
Jordan and Sam took great care of us when our compressor died. We were suffering in heat and they pushed to get us the parts needed and arrived promptly the next morning!! By mid day, we were able to relax the cooled house!
I have been using Bart’s for over 10 years and the customer service, professionalism, and quality of service simply can not be beat! Robert my technician today cleaned my AC units and walked me through the entire process and had my system cooling within the hour.
We are very happy that we called Barts Heating & Air when our AC stopped running. They came the same day and diagnosed immediately that there was an issue with capacitor, which he had in his truck already, and replaced it in no time. Kendrick was very helpful, patient and answered all our questions. We will recommend them to anyone.
Had the dreaded ‘AC goes out when it’s 106 in TX event ‘ all Texans know. I called Barts first thing in the morning. They were on-site same day and an hour early - and had me up and running within the hour. I’m thankful they were so responsive at this busiest time of the season, and their techs are so good.
Jordan was amazing. He worked hard to resolve our situation and explained everything he was doing along the way. He was professional and polite. Definitely recommend this company for all HVAC needs.
Bart’s came at the appointed time.Keith is great and most of all - clean, he went in the attic and didn’t thread any insulation all over my house. He’s professional and respectful. 👍
Hayden did a wonderful job! He was neat and thorough. He was the best service tech I’ve had living in Texas for 33 years. He was so knowledgeable and accommodating. I am so proud and thankful!
BART’s was quick, straightforward, and professional. Brandon came out and took great care of us and our heater. I would give 10 stars if I could for both the Company and Brandon!
Had Barts out to clean out our ducts. Braulio and Craig were very knowledgeable and professional. As always, were very happy with the service we get from Barts. Keep knocking it out of the park, guys!
Awesome professional service; Just had Barts heating and AC install a new AC system since ours was at the end of its life; I have not seen a contractor this professional, couteous, willing to help and provide reasonable pricing. We have an AC co as long as they are in business; Best of the best, crew is great, Stacy and Amir are great to work with and would recommend them to anybody. Thanks Barts; We love our new AC system;
I thought my heating system wasnt working so I wanted to be safe than sorry later on. The receptionist was so nice and understanding. I had Kevin as my tech guy. Very nice, knowledgeable and made sure my system was in good condition for winter. Very happy, this company will now be my good to company if I have any issues.
Highly recommend this local company! Thanks my neighbor for recommending them too us. Give them a call and I promise you wont be disappointed! Ill definitely be calling them on my next routine HVAC maintenance.
Brandons expert technical service found the problem quickly and repaired it perfectly. Unit is back up and running in only a few minutes.Veterans discount was a plus!!Thank you very much for a job well done.
Outstanding staff!!... I was having trouble keeping my house heated. I called and the lady who answered the phone was polite and attentive she told me shed send someone out the same day. Chris, Jordan and Jonathan showed up and were extremely polite and knowledgeable they checked the furnace and found the thermostat to be the problem. They installed a new thermostat and they worked together really well. These men were highly professional and they even took there shoes off so my carpet would stay clean. There prices are reasonable and they care about there work. They were diligent and thorough to check everything. I highly recommend Barts Heating.... I am sitting here in my warm home typing this and very thankful that this company exists... honest men and they dont try to sell you anything you dont need only whats broken... thats honest and thats what you want! Thank you Barts Heating you are my new heating company. I will recommend to all who need there heating or cooling services worked on.
We recently had some drain issues and it causes some water damage. Hayden and keith got the issues fixed in a very timely manner. They gave us a lot of options to prevent future issues. These guys were very knowledgeable and honest. Couldn’t recommend them enough!
I was so happy with Bart’s Heating & Repair. We called for them to come check out a dripping noise and Kendrick put all our worries to rest. He was very knowledgeable and explained things in layman terms (most companies don’t do that).I feel confident I’ll be calling again for future needs. Oh and appreciated there was no push to join a maintenance plan, just a respectful suggestion!
I want to say that Jordan was excellent. He was knowledgeable and technical solving our issue. The entire staff, both technicians and office were very helpful and responsive and did not try to sell things I did not need. I would highly recommend this company.
Always had excellent work from Barts, they replaced my whole system a few years ago. Today it was just a capacitor replacement, easy fix and quick response time during this heat wave. Appreciate the professionalism and courtesy of their staff. Thanks for keeping us cool!
We have used Barts for the last almost 14 years. Great service each time. Very honest and won’t try to sell something unnecessary. Way to go Barts. Service people are always kind and respectful. Thank you very much!!
Tech was right on time.He checked both heating and A/C and supplied me with a detailed assessment of my systems.I renewed my annual subscribing maintenance plan which saved me money.I am very impressed with the company and will recommend them to anyone.
Kendrick was on time, professional, and honest. Had another company to come look at my ac unit yesterday and said they wanted $5000 to fix my ac. Knew they were lying because our system is 5 years old and we have it serviced 2X a year. Signed up for Barts maintenance plan. It was extremely reasonable. Please call Bart’s and you will not be disappointed.
Wow! My experience with Barts was some of the best customer service I have ever had. My AC randomly stopped working the night before I called Barts at 9AM. Stacy helped me immediately, contacted a technician (who happened to be in my area) and the tech was at my door within 30 mins. Jordan was professional, explicit in explaining what he was doing, checked all pieces of the HVAC for us, and replaced the broken part within 20 minutes. He even told me next steps for basic HVAC maintenance and didnt push using them again, which ironically makes me want to use them and recommend them. Definitely recommend and will be using them again!! Thank you so much for taking this stress off me and everyone USE BARTS!
Kendrick was right on time. He checked both heating and A/C and supplied me with a detailed assessment of my systems. He didnt pressure me into any purchase. He did suggest subscribing to the $150 maintenance plan which saved me money and ensures a bi-annual check. I am very impressed with the company and will use them from now on.
Barts is awesome! They were able to see me quickly. The technicians are knowledgeable and Staci in the front office is a pleasure to talk to. They installed a new part on my unit and it works great now!
Superb. Came on time and spent the time explaining what we needed and the system. Very professional young man[well young to us!!] and sorry we cant recall his name but he was a credit to your company.Highly recommend thanks guys.
I have used Bart’s Heating and Air for for 14 years. They have always provided high quality service. That is the reason I use them and will keep using them. This repair was no different than the previous ones performed professionally.
Quickly addressed my a/c need. Reasonable price, friendly & helpful.
Our AC went out in July in Texas. Worst time. Called Barts and they got us in same day because of the extreme heat. They came before the time frame they gave me and got my unit repaired. Great service and the gentleman was so nice.
Bart’s Heating and Air Service was very friendly and professional! They had a tech out to our house within an hour of us calling. You could also track the tech’s arrival which I liked. Paden was very knowledgeable and had the problem fixed very quickly. We will definitely be using them again!
We have used Barts for quite a long time. When we moved they came with us to the new house and maintained an older system for four or five years before we had to replace it. Recently, we noted a change with a smell, and they came out that same day (because we would not use the heater with it) and found the issue was with a special ion filter and had us adjusted and up and going. The Tech that came is now our preferred tech because he knows our unit better than anyone! We have a Trane multi speed that we love... and we love Barts for their home town service and care, although we live 30 min away! Highly recommend this company.
Barts entire team from pricing, installation and follow-up were very responsive, professional and friendly. During the installation of my two new A/C units and furnace I decided to upgrade the air duct plenum from my current 1 inch filter setup to the 4 inch filter setup. While the rest of the team was installing the new A/C and furnace units Scott went to retrieve the new 4 inch filter plenum combo boxes from a supplier. The installation was not delayed at all. Additionally, after air conditioning units were installed and working there was a minor condensation drip into the drain pan. I contacted Barts team and it was immediately addressed by simply re-leveling the coil/furnace unit. Thank you for the great job Barts and I recommend Barts for your A/C and Heating needs.
Barts did a great job! They were very communicative and even showed up early. The tech communicated with me through the whole process and worked quickly. What a great way to do business!
Had a great service check today. The guys were professional, courteous and did a great job checking to ensure we are ready for colder weather. I appreciate the services we have had from Barts so far and would use them again.
This team was quick to respond to get my AC unit up and running again. The team member, Jordan, was knowledgable and efficient. Very thankful for this group and we will be setting up regular maintenance. Highly recommend.
My unit stopped blowing cold air in the morning and Bart’s was thankfully out the same afternoon due to another customers cancellation. It turned out to just be a bad capacitor, but Bart’s service was quick, friendly, and priced well. I’ll be calling them again in the future. Jordan was a great technician and happily answered any questions I had.
Used Barts two years ago for an intermittent heating issue that no one else could diagnose but they fixed it- they did it again this month with a strange AC issue that required multiple trips during melt down heat wave for an incredibly reasonable price. Honest, knowledgeable, and responsive. Highly recommend.
These guys are life savers…. Our A/C went out while I was on a 24 hour shift and my nine month pregnant wife was at home in the Texas heat. The temperature in the house when I got home the next morning was 89 so I called Bart’s immediately and after Ryan was able to move some things around, they had a tech (Kendrick) there within the hour. Kendrick was very knowledgeable, professional, and worked quickly to diagnose/fix a couple problems we had with our older model unit. I would recommend these guys to anybody.
Everyone at Bart’s was wonderful!!! From the office to the technician everyone was super responsive and informative. I’m a real estate team owner who deals with a large amount of HVAC companies and Bart’s has the best customer service combined with the best level of professionalism and knowledge. Cannot recommend them enough! Thank you Bart’s!!!
My heating panel was going bad. Kevin and Sean came in temporarily fixed it. A couple days later my board did go out completely so they ordered my new one. The board came in and they installed it and I’ve been warm ever since I recommend Bart’s heating and air because they get to the problem and don’t try to sell you more than you need. So if you’re on a budget, they’ll get directly to the problem.👍🏻
Update 3/2021: we ended up replacing the AC unit and the price was extremely competitive and they were on time, extremely professional, and just nice guys. There was no upselling or to get this price you have to sign a maintenance contract. This the only AC company I will ever use! and trust me we looked at other highly rated companies.The techs that came to our house, on the same day at no extra charge, were professional and very thorough. I was extremely impressed with their attention to detail. I apologize for not remembering the names. The service was performed on 6/25/18. I highly recommend this company!!!
Bart’s has always taken good care of us. Today we had Brandon come out to clear the primary overflow and he was friendly, thorough and knowledgeable.
Called after hours number last night to report that one of my AC units wasn’t working. They set up an appointment for today and then texted me this morning to confirm. I also received a text with Jordan’s name and photo and when he would arrive.Jordan immediately checked my AC unit and replaced the capacitor. The AC unit is working great!! I would recommend Bart’s AC 💯!
Our blower had quit so we had no a/c or heater. Our unit was still under warranty but we still had to pay for labor. We called the company that put the unit in and they said it would cost us about $600 just for them to come out and fix the issue. Christmas was around the corner so we were going to put it off until after. After several days of no heat and the temps getting colder, we decided it had to be done, but decided to just check to see if there were any other dealers to get another quote. Once we found Barts we gave them call, just happened to be after hours, and they answered. Looked up our warranty, knew exactly what we needed when we told him our issue, and said they could be out the NEXT DAY. Super nice guys, showed up next day with the parts we needed and had it fixed in a matter of minutes! And it cost LESS THAN HALF of what we were originally quoted by another company! So now we have our heat back on and more money in our wallets thanks to these guys! DEFINITELY RECOMMEND! And will be using them from now on!
My family and I just moved to the Fort Worth, TX area from Northern VA. Barts has been so responsive, efficient, friendly and their prices are extremely reasonable. Barts is the best HVAC Company I have ever had the pleasure to work with and I highly recommend them for all your needs.
Love Barts Heating and Air Conditioning, prompt service from a great company with experienced technicians. Kendrick quickly found the problem in our AC system and explained the options to repair. Great work at a good price!
Very nice! Scheduled very quickly and checked out the system to make sure all was well!
Kevin Agy did a great job cleaning our system for the winter months and gave me recommendations on other services that would keep our system clean and good air quality. Highly recommend Barts Heating and Ait
Friendly from the start!! This company was recommended by a neighbor/friend, and Barts did not disappoint. Chris was our technician and he was friendly and knowledgeable . Thank you Chris for making sure we were ready for the freeze coming up and for taking off your boots at the door while it was raining. Very respectful.
Have used Barts since moving here in 2004. They maintained & repaired my Heat Pump/HVAC system until I decided to have Barts replace for new/more efficient units. No pressure sales pitch; just true facts for my decision making. Great response times, stellar service, honest and fair prices. Replaced my electric water heater too. Richard stands by his product and staff. The techs are prompt, courteous and know their craft. I encourage my friends living in the area to call them and most have to their satisfaction. Hope they are in business as long as Im living around here!!! Why dont you have 10 stars???
Barts Heating and Air have been servicing our home since 2015. We have recently moved and they just installed two new systems at our new home. As always, they were on time and very professional.Every time I have called them with an issue on our old home, they were instant in fixing the problem. It is a no brainer..... call Barts Heating and Air for all your comfort needs... we all know how we feel when the temperature outside says we need heat or air but the temp in the house is not cooperating.....!!!!! Trust me.... These are the guys to call.
Keith came out and explained everything that was going to be performed during the inspection and then recommended necessary items based on the inspection. Great to work with and definitely recommend Keith!
Technician Kevin was able to arrive earlier than scheduled, checked out system and made a minor repair at no charge. Glad I subscribed to the semi-annual maintenance plan.
Man, this experience was awesome. They text you actively to let you know what’s going on before your appointment, you get a tracker of where your tack is and service on site was impeccable. Hands-down I totally recommend Barts.
Jordan is efficient and helpful. No high pressure sales above needs. Always trustworthy service.
As in the past the technician was knowledgeable and professional. Great service from request to project completion. I will use them again as I have several times in the past. Brandon was great. Thanks for prompt and great service.
Keith was amazing friendly personable and Lexi my standard poodle loved him that means a lot to me when a person can come into my home and my dog loves a technician
I was served by Kendrick during my HVAC tune up call. He is honest and knowledgeable. Answered all my questions patiently and went through all the checklist sincerely. Gave honest suggestions and friendly advice. Definitely recommend the company and Kendrick for his great and honest service/opinions.
New Homeowner and when we had a problem with our system, they came out and fixed the problem quickly, so that my family can beat the heat of the summer. I called several other, but Barts Heating & Air responded remarkably quickly, fixing just the issue and testing my system. They did not try to sell me anything and were very professional with just the customer in mind. They even came back out to ensure my system was working properly the next morning. We are 100% satisfied and it is refreshing in this day an age to experience great customer service. Highly recommend this company if you have HVAC issues.-Rudy
Scott came out late on Friday after taking care of other customer’s emergencies and took care of adding freon into my system to get me cooling again before the weekend. I really appreciate Scott’s customer service and Barts commitment to get my unit cooling again before the hot weekend. I highly recommend Barts and I have used them previously and will use them again for next service or possibly for a new system install when my old system can no longer be serviced.
Craig did an outstanding job getting my unit up and running. Will not hesitate to call in the future.
Had an issue and they came about the next day and were quickly able to diagnose and repair the issue. Friendly team and very courteous. Have used them for 2 issues now and will continue to do so.
Been using Barts Heating & Air for years (and I like we share the same name); theyve always been quick to respond and prices are fair. The last time I called they walked me through some troubleshooting over the phone and I was able to fix the issue. I offered to pay for their help and they simply asked that I call them back if I have any heating or air issues in the future. Theyre the benchmark of great customer service.
Kevin was awesome! Definitely a great tech! Stacey was pleasant to talk to as well! For sure will use Barts again.
Our air unit quit working during our recent extreme heat. Barts dispatched a technitian the same afternoon. Brandon quickly identified the problem and fixed it. Brandon is always professional.
My experience with Heating and AC companies is that they always try to gouge me because I know nothing about the mechanics of an AC unit. Jordan from Barts AC was quick and honest about the necessary work.Highly recommend!
We love Barts! They are always able to quickly come to the rescue when we have ac issues. On this last visit they did a winter maintenance tune up and everything is working well.
Robert was excellent showed up on time the same day. Was very professional and knowledgeable and put my mind at ease regarding the repair and cost. Thanks you Robert!
Once again great service! I did not like the reviews of the company my warranty company was going to send out. I knew I could trust BARTs. Jordon figured out the problem and quickly solved it. Unfortunately the damage has been done from a leak caused by a faulty switch someone else installed. Now I just have to figure out how to get my ceiling fixed!
We’ve used Bart’s Heating and Air for over 10 years and they are always reliable and professional. The kind of trusted contractor you only share with your very best friends. They have never tried to upsell or offered any membership “deals”.
Barts has been a valued ac man for many years. I have had lots of different services done over the last maybe 15-20 years. Have had this last time a recalled part stop my ac in which the people whom installed the ac in my new home didn’t notify me. Barts came and found the problem hunted down the part had it shipped express what might’ve taken a month are so in 100 + degrees weather getting me up and running in a week. Barts has been my hero for many years thanks to your whole team!!!!!!
Absolutely wonderful!! Called Bart’s for my mother’s A/C. A technician was there within 45 minutes! She and I couldn’t be happier! Extremely nice, helpful, professional and went above and beyond to help my mother! So Thankful! 🥰
Response time and service was amazing. Kevin was very knowledgeable and professional. Highly recommend for hvac services!
Barts heating and air came to look at our ac unit which had been making noise. The two techbnicians who serviced the unit were professional, kind, and thorough, and well-informed. Would definitely recommend their services.
Kevin did a great job replacing our capacitor. We really appreciate his 23 years of experience and putting us at ease concerning what was wrong with our system.
Great experience! Issue with our A/C was taken care of quickly and Keith was very nice.
Barts’s has saved us twice now—summer and winter of this year. We needed fixes to our central air in the middle of August’s heat and now in December’s cold wave. They were speedy and their quality of work is HIGH!
Bart’s is my new HVAC/AC service company. From working with Staci to get scheduled and even explaining a bit about units, to Kevin coming first thing in the morning and having my AC fixed in less than 20 minutes, I would recommend them to anyone needing help. Thank you all for taking care of me!
My debit card was deactivated by my bank because of fraud. I explained that it might be a few days until I could pay because I had to wait for the new card to be mailed. They were so understanding and never hounded me. I paid the bill today. I will ALWAYS use Barts!
Robert did a very thorough job. He explained what he was doing and what my problem was. Certainly will use him and this company again!!! Very reasonable rates!!
I needed a new air filter but didn’t know where it was on my new system. Kevin, one of the technicians, showed me where it was located and how to change it out. He was professional, and I appreciate the time he took to show me.
We had a gas leak at our heating unit that Bart inspected and repaired within 40 minutes of my first phone call to him. I had never heard of him before this problem but will definitely call them from this point forward when we have any issues or need a new system. Very friendly and professional.
Professional and kind. Performed the needed work, had recommendations, and offered troubleshooting advice.Update: system needed a few more things. I let them know and Jordan came out & fixed the issue. Thank you Staci, Jordan, & Barts!
Kevin was very knowledgeable about the units. He gave recommendations on how to set the units, given the fact that its a 2 story and I never lived in 2 story before.Thank you, Kevin!
My A/C stopped working out the blue one night. I did a online reservation on the website that night. I was contacted the next morning by Staci to confirm it and by 1:00 pm Jordan had me back running. Nothing major, no hole in my wallet. Appreciate the service and tips. Sorry so late for the review.
I cant imagine a better A/C repair experience. In less than an hour, I called and described the problem to Stacy - who really didnt want to leave me with no a/c - and she dispatched Jordan who showed up in less than a half hour, took a look, tested and replaced the bad capacitor, and my system was back up and running. Jordan made a few other system checks and that was that. Everyone was friendly, professional, and seemed to go out if their way to see that i didnt overcook in the texas heat. Much appreciated!I HIGHLY recommend Barts! 5 stars!
Jordan is very thorough in checking up on my hvac and goes extra mile in taking care of things, in this instance cleaning up microbial build up. Very professional and always provides quality work.
Barts Heating and Air was recommended to me from one of my neighbors. We purchased an A/C system with a heat pump. Great guys to work with. Very professional. Very responsive. Each time we contact them for service, we receiveexcellent service. We give them 5 star Rating.
We have found our go to HVAC specialists! Had an exceptional experience hiring Bart’s heating and air to install a new A/C unit, and replace our dampers to accommodate the new system. Everyone we interacted with on the phone and in person was extremely professional, down to earth, and efficient. Thank you for everything!
B done a wonderful job with his customer service, timeliness, and walking me through the process.
Highly recommend Barts Heating & Air. Very professional and trustworthy business. Great ownership and very knowledgeable technicians. Will continue to use them for all of my HVAC needs.
GreetingsMy family and I have been without sustained AC for 2 months. We were recommended by our neighbors of Barts Heating & Air; today we experienced professional, expedient and overall outstanding service. If you are needing a company to service your AC and heating needs; I highly recommend them as well. #VerySatisfied!
Ive used this company for over 8 years. We had them come out and service our two A/C units this past spring. When the early summer temperatures got hotter, one of our units started cycling on and off,we called them back out. When they came back, they realized that they overfilled that unit. They took out some freon and the unit worked great again. They fixed it for free. Now the second unit is doing the exact same thing. My wife called on a Friday the service change is $69, so my wife asked if she could get that rate for Saturday. The lady on the phone said no, I guess she doesnt appreciate the business. We call you guys because your the professionals, its not our fault that you overcharged the units. To fix the problem and the next time we need service or replacement well reach out to another company that con do the job right the first time!