Goode Air Conditioning & Heating, Inc.

I have been a customer for at least 30 years. They have replaced 3 air conditioners, a furnace and heat exchanger. Today they replaced the air ducts in my attic that were falling apart and never been cleaned. Wonderful job, polite workers, great clean up. I can already tell the difference in the quality of the air. Love you guys!!

Great experience today with Goode Air Conditioning. Hoger, our technician, was very knowledgeable and provided excellent customer service. We look forward to our Spring maintenance visit.

I have used Goode Air Conditioning and Heating for many years. The company has excellent customer service and the technicians are knowledgeable, thorough and professional.

Called Mr chill cause my unit wasnt turning on, Andres Limon technician came the next day and got us all good to go very friendly and respectful happy so far with one of their units

Hoger, our technician, always provides excellent service. He’s answers questions readily and always has a pleasant demeanor. We couldn’t be more pleased.

This is my go to HVAC company. I have them on my favorites and speed dial. They are professional and accountable. They do not lie and do not pad the fees or charge extra on equipment. There techs are knowledgeable, clean and trustworthy. Their office staff is kind and helpful. They are part of my team without them I could not do such an effective job for our clients and even my family. Thanks looking forward to another great year of service. Aplomb Real Estate

Ive had nothing but excellent service from Goode Air Conditioning and Heating. Their technicians and staff are very friendly and super knowledgeable. Goode Air Conditioning and Heating installed my brand new Daikin 2 Stage air conditioner and gas furnace five (5) years ago in my home and I cant be any happier. The installation was done with care and when they were done they actually cleaned up behind themselves.....holy cow, what a concept! I would highly recommend Goode Air Conditioning and Heating to my friends or relatives without hesitation.

Goode put a new American Standard unit in my house last Spring. Awesome system that did great during the heat wave. Everyone I delt with was very helpful and friendly. Everything went just like they told me it would. Highly recommend Goode!

As a residential customer of Goode Air Conditioning & Heating for 14 years, we can assure you they are a 5-Star organization. From their Administrative Staff to their Licensed Plumbers, the Customer Service is consistently outstanding.During our times of needing HVAC Services, Goode AC & HEATING has always promptly responded, assessed the situation and recommended corrective action at a reasonable cost. We have experience with them in annual maintenance and replacement of each our AC Units and Furnace.If you’re in need of HVAC services, we certainly recommend that you consider Goode Air Conditioning & Heating.

Tyler was a very informative & very professional. He was by far the best service repair man Ive ever had in my home. He went above & beyond to answer all my questions and he remained kind & patient through it all.Ill definitely use this A/C business in the future. Requesting Tyler for my service guy too! 😉Thanks again for the awesome job!!~Teresa Frost

The tech did an excellent job diagnosing our water heater issue, and repair. We appreciated the communication on arrival time. Highly recommend Goode.

Goode Air conditioning went above and beyond! Prior to even diagnosing the issue, the owner or manager actually went by the house to personally install a few window units to keep us cool while we waited for the repair. He did this around 9pm after dinner out of the goodness of his heart. Kevin the technician who is very familiar with infinity systems quickly figured out the problem and made a speedy repair. Customer service was awesome, and I can’t praise them enough for a job well done.

I have never used Goode A/C and they sent me a request for a review. I texted them back and received an apology and now I just received the same request for a review so here it is.Goode has contacted me to confirm that there is an issue that they need to resolve regarding texting so at their request I am removing the rating that I previously posted to no rating as I am in no position to rate this company.This rating system is very unfair because I cannot post without choosing a star rating so I picked three stars.Once again I am NOT rating this company because I have NOT used them.

After doing an extensive “Homework” to replace my 2 air conditioning units,I call Goode air conditioning company and have a representative come to our house.He adviced us with all the technical support the new units to be bought and 3 days later,the tecnicians came to install the new units.Goode is a very professional and responsable company.

A great experience! I had an issue with a furnace ignitor that my previous service company failed to fix on multiple occasions. Goode fixed it correctly the first time. Will never use anyone else.

This company is not “all about the money.” I called them out to my new home to evaluate a project that would possibly require moving one or both outside AC units. After quickly determining I did not have enough room for the size project I had in mind, Senior Technician Todd Hagewood told me the service call would be at no charge. I used Goode about 5 years ago to install two new AC units in my old home. They did such a great job with installation and after sale service, I felt confident calling them for this latest project. Once again, they did not disappoint.

I had another company drop the ball totally. I called and in 30 minutes Evan was here to quote a realistic price for a new system. He really went the extra mile and even brought us window units to use for the night before the work. The next day Adrian, Troy, and Tyler showed up on time and in one day took out a flawed nasty dirty dead system and replaced it with an updated system. They were fast, clean and did a great job. That system is clean and the install is too. They are pros! I would highly recommend this company. They show concern for a customer who is hot and uncomfortable and stand behind their word. Even the young lady who took my call handled it fast and with concern. The price was way cheaper than the company I had picked and the work was done in a 1 day.Thank you so much. Dont waste time with anyone else.

From the start of the process Goode AC was detail oriented and prompted. I solicited 3 AC companies for bids on a new system via the BBB website. Evan from Goode AC called me the same day which was a Saturday. He spend 30 minutes of his free time chatting about options. When he came out to perform the prebid survey he spend an hour measuring every room and collecting all the data necessary to calculate the size of unit I needed along with duct sizes etc. He was the only contracted that presented a bid that downsized my AC unit to 3.5 tons from 5 tons and as able to back up his assessment with data. Both other contractors spend under 30 minutes in my house, did a Thumbsuck calculation and recommended a 5 ton unit. Goodes pricing was competitive.4 days before my install the old AC failed. I called Evan to let him know he had more flexibility on installation as we didnt require the AC unit at night between install days. He automatically volunteered some window units which he came and installed himself again on a Saturday!The install team was prompt, professional and friendly. They worked hard and focused on minimizing the impact to us. They were happy to talk details with me the engineer. They cleaned up after themselves and took pride in the work they did.This experience has made me an advocate for Goode. I will use them for all future AC and heating needs and strongly recommend them to anyone mentions the words Air conditioning.

Adrian and his crew did a wonderful job. The installation was smooth and they made sure everything was nice and clean before they left. I would recommend this company for your air conditioning needs. We have been using them for 15 years and have never been disappointed.

We have been using Goode A/C and Heat exclusively for our home in Kingwood since 2009, upon expiry of our new home warranty service coverage. They have been outstanding in covering all our seasonal servicing and occasional repairs over this time, including a completely new system installation in 2018. Professional, and friendly, always prompt service. I would recommend them highly.

I paid them to replace a $3600 air handler in my attic this summer. At least $600 more than other quotes. I didnt seem to have any issues until my light bills were nearly double for two months. They offered a service call but only during the hours of 8am-4pm, stating that nights and weekends were reserved for emergencies only. After trying to work out another arrangement, Valerie Grace became extremely rude and belligerent. I eventually had to take time off to be home during those hours. Heres where it really get horrible. The Goode Air technician discovered that the issue was that the Goode Air installation technicians DIDNT PROPERLY SET THE BLOWER SPEED TO HIGH. Meaning it was working a lot harder and longer to cool, i.e., higher light bills. Im thinking, great hes done. BUT, he then checks the outside unit which is not under warranty and tells me that a part has failed due to the blower now pulling more amps. And that it would cost me $201 (Goode Air Price) to fix it. I looked up the part, and it only cost $10. I called and spoke with Evan Lewis, Goode Sales manager and explained the situation. He got aggravated at the even the notion that his techs would work for free. Mind you, the AC unit is under their 1 year service warranty already. So they couldnt charge me a trip charge for it and had to find another reason. I explained that we could compromise and Goode not pay the difference in my light bill, but just replace the $10 part at no cost to me. They refused. The technician then wrote on the invoice that the customer assumes responsibilities for the damages. I refused to sign it. Ill be reaching out to the owner and potentially seeking legal recourse. They do everything they can to woo you in the beginning, but their service is absolutely abhorrent post installation. I recommend spending your time and money on a more reliable and reputable company.

Our ac went out Saturday morning during Memorial Day weekend & we thought we were going to have to wait until Monday or Tuesday to get it fixed. I found Goode Air on Google & saw they were open on Sundays so I called Sunday afternoon. The tech called me back within 20 mins of my initial call & he was at our house within 20 more. He was very knowledgeable & precise. He replaced the part that had gone out & was done within 1 hour. I recommend this company for all of your HVAC needs!

Goode Co. Has been our HVAC company since we moved in. They are always prompt, professional, and efficient. They keep our systems running great!

Great service! A/C went out Sunday morning, called the after hours line and they had a technician at my home within 1.5 hours. Kevin was very polite and had me up and running in 30 mins. Highly recommend!

Excellent service! Adrian and his team did an amazing job replacing the entire unit in and out, to include all ducts. Unit is working perfect! From the sales to the quality check after the job was competed, it was a smooth process. Thank you Goode A.C.

I’ve been pleased with Goode A/C services. They show up on time, do a thorough job and will take the time to explain their findings.

I have consistently had good service from this company. The technicians always are knowledgeable about what they are doing and give options, when possible, for needed repairs. I especially appreciate being given a window of time for when the technician will arrive instead of being tied to the house all day.

Workers were especially skilled and professional. We appreciate them and their hard work. Thank you!Sharon Mack

Arrived at scheduled time, very professional and reviewed the service

We’ve used them for about 6 years. Since allowing them to install a new coil, among other repairs, we’ve had issues literally every 2 1/2 months like clockwork. This means paying for service calls and refrigerant refills each time. This last week, they came to do a “leak check” and one of their “experts” said we need another new coil, because it’s apparently leaking. This is the same coil that they replaced a few years ago. That same expert somehow disconnected a pvc pipe in the attic, during the leak check. During the night, the pipe leaked so much water that part of the ceiling in my upstairs office collapsed. Since then, the owner and other contractors came to look at this mess. Even though they are the only company to have repaired or installed any plumbing or components....and they were in our attic the day of the water damage....the owner says that he couldn’t find any evidence that they were 100% responsible. Then he said that they would fix the water damage IF I agreed to allow them to replace the coil with a better coil, instead of using the coil they sold us a few years ago that is still under warranty. He didn’t want to honor that warranty. He wanted to UPSELL us and charge nearly $2,800. So not only do we have a screwed up AC, because of the work they did, but we now have severe water damage and a huge mess to clean up. The owner was very rude and arrogant. Instead of making their screw up right, he chose to be rude, he didn’t accept responsibility for something that was clearly done by his company, and charging us thousands of dollars more was what was most important to him as everyone is struggling during a worldwide crisis.

Both our units went down today in this freeze. We called Goode and they walked me through the resetting process. Very polite and professional. We will continue to use as bought units years ago with you and will again. Thanks so much for your speedy response.George Buchanan

Great service. We were able to have someone come out the next morning after an issue with the AC late in the evening. I highly recommend Goode Air Conditioning & Heating for your HVAC needs.

Found out after the fact that they should not have touched our air conditioner until talking to the builder.It was less than 2 years old and cost us $1830 to fix. Disappointed that they did not catch that! I have always been happy with them before this!

Goode Air responded quickly with a courtesy call to let us know they were on their way. Great service, courteous, knowledgable service rep, reasonable charges. Will definitely call them again!

Goode A/C has installed 3 units in my house since I built it in 1974. Excellent work and quick to fix any problems..

Great deal offered from Goode. The installers were professional and took extra steps to remove old unit and install new unit without any issues. I would definitely recommend them.

Bought my American Standard unit in 2011. I splurged and got the 10 year warranty. Wow! On May 1, 2020 my motor started making some terrible noise. The 10 year warranty covered new motor! Saved me a fortune. I highly recommend Goode AC!

Staff members are friendly and professional. The service /maintenance personnel are very knowledgeable and thorough. Would highly recommend!

We had the pleasure of having Cintron as our technician. He was extremely knowledgeable and efficient helped us get cooling

We have been customers of Goode Heating and A/C for almost 30 years. Would never use anyone else! Kevin was just here for a repair and was so very helpful, on time and professional

Would not even come to my mobile home one mile away turns out that I only needed freon bad to be a snob

We are still working out the details. I believe that Evan is checking prices or us. Yet to be resolved, but I know he is doing his best!

Jamie was polite, professional and very informative Thanks Jamie

Excellent company, very knowledgeable. Would recommend good air conditioning & heating to anyone who needs repairs.

Great professional services at fair prices.For 15 plus years weve used Goode Air in the Kingwood area.

Got an appointment promptly; technician on time and very knowledgeable. Have been dealing with this company for at least two decades.

Great response time.Service tech very professional. Checked out units and solved the issues.Defintly will use again.

I have been with Goode Air Conditioning and Heating over twenty years and never disappointed !

Tyler is outstanding as always

Friendly, professional service

Great experience with them. Honest and prompt with service. Very conscientious about cleaning up, as well. I highly recommend them.

Family owned and operated. Great people and have been a service to the Kingwood and Humble and surrounding areas for 40 years...

Had a new system installed last week by Goode. Excellent service from Evan and the installation crew!

Very good service. Todd arrived during scheduled period and was very courteous. Answer all my questions

Ive used this company for years ! Excellent service, fair prices and very knowledgeable.

Great service and clean quick installation!

We have used Goode A/C for years and they have never let us down .

The technician, Todd Hagewood, was very courteous, professional, and did a great job.

Great work.

Great service at a reasonable price

Very professional. They made sure we had the right system for our needs.

Techs are always professional, polite and thorough in their work.

Great service and very knowledgeable

Friendly and on time.

Excellent work and price !

Awesome folks, technically best, trustworthy!

Always helpful and keep good records.

Great team and technicians!

FAST FAIR AND EFFICIENT

Tyler is AWESOME!!!

Friendly, professional,and very helpful

Fast, fair, friendly service

None

Professional and prompt