Security America Mortgage, Inc.

7514 Shadyvilla Ln, Houston, TX 77055, United States
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Security America Mortgage, Inc.
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Ki
Review №1

I cant say enough good things about Jason Noble at Security America Mortgage. From the get-go, Jason was the perfect mix of professional and approachable. Even though I didnt know much about the construction and banking process, he made it easy to ask questions without feeling uneasy.One thing that really stood out was how transparent Jason was. He laid out all the pros and cons of each loan type with complete honesty--no hidden details or small print to worry about. Now, four months after closing, everything he told me has proven to be spot on, with zero surprises!Whats even more impressive is Jasons dedication after the fact. Ive had questions about the draws and my builder, and Jason has always been there to help. Just recently, he spent 43 minutes on the phone with me, discussing issues that werent even his responsibility. His commitment to providing excellent service goes above and beyond.I highly recommend Jason Noble and Security America Mortgage to anyone looking for a reliable and knowledgeable loan originator. Ive already recommended him to friends and family and will continue to far into the future. Jasons genuine care and outstanding service make him the best choice for any mortgage needs.*This was my second VA mortgage however my first VA construction loan.

Wi
Review №2

My experience with Security America Mortgage, Inc. (SAMI), was one of the best I have ever had involving the acquisition of a new residential property. Everything seemed to flow smoothly right from the start. The application process was to the point and not overly burdensome. The tracking tool used to follow your mortgage application completion process was always up-to-date and accurate. However, most enjoyable, was working with my loan officer and his assistant. Both Mark Vela (Loan Officer) and Nadia Agha (Assistant) are the absolute best. They are professional, competent, knowledgeable, and courteous. Going through the mortgage application process can sometimes be a bit of a challenge. Mark and Nadia navigated every issue that presented itself with great skill, and I knew where I stood throughout the process. Mark was almost always available whenever I contacted him, and when he wasnt he quickly connected with me shortly thereafter. Theyre a top-notch team who know how to get things done well, and quickly. As soon as I contacted SAMI I felt I was working with a group of well-seasoned professionals and based on the wonderful experience I had, my initial feelings were proven 100% accurate. I would recommend SAMI to anyone looking to finance a home and especially Military Veterans. Thanks to SAMI I (U.S. Army Veteran) am moving to my new home this coming weekend. Im very happy with my new home and with my experience with SAMI.

Ti
Review №3

This mortgage company is hands down the best I have worked with. I have purchased three homes, and they are the most knowledgeable, kindest. And professional in the business. As a veteran , they assisted me with the VA loan with no issues and great advice! Thank you Jason and team!

Lo
Review №4

We have built three homes since 1996, and Security America Mortgage has been the best mortgage company my husband and I have had the pleasure to work with, by far. MARK VELA and NADIA were our “go-to’s” for anything/everything, and they both went above and beyond to make sure we were not only taken care of, but that we also understood every detail each step of the way. It really shows in their upbeat dispositions and knowledge how much they love what they do! They have a way of making you feel like you’re their #1 client. If you decide to go with this company for your mortgage needs, you will not be disappointed! Will definitely go through them again if the need arises. WOW service from start to finish!

Li
Review №5

Very happy with the help I received in getting a construction loan. Nadia was very helpful throughout the process and very patient.It was mine and my husbands first time getting a construction loan and any doubt we had was answered by Nadia or Jason. I am forever grateful for the help I received in order to have this project realized.

El
Review №6

What can I say! After giving up with previous lenders we came to Security America Mortgage. Mark and Nadia helped us through it all and we finally closed with a VA loan! Mark explained everything in detail, answered our calls, emails in a timely manner. So grateful for them and highly recommend! Thank you so much for making this happen!

Ne
Review №7

Jason Noble and Nadia Agha is just simply amazing! Jason informed us of the entire construction loan process. He was always there readily available to address all questions and concerns, day, night and weekends! He took note of my fears of being disappointed and reassured us that he will guide us through the process without feeling overwhelmed or pressured. He made the loan process so easy to understand very straightforward no in between. He never left us in the dark about anything. I wish we would have known about Security America Mortgage about a year ago, we would have already been living in our forever home. Nadia, was so resourceful, she included us with every detail, she kept the process flowing, she stayed on top of all parties involved. They are very veteran friendly which was important to us. The process didnt take long. The portal they have allowed you to see every step, very user friendly. Thank you Jason Noble and Nadia Agha for absolutely everything. If you are thinking about getting a mortgage loan you will not be disappointed with Security America Mortgage Inc. Allow them to be your first and only mortgage company to engage in your loan process. Let the ground breaking begin!

Sa
Review №8

Jason Noble...Where do I start? He is a no-nonsense, shoot-ya-straight kind of lender. I loved working with him during my most recent transaction. He went above and beyond to get the job done for my client. I will most definitely be using him and his team in the future. The process was very streamline and Jason was spot-on with his communication with my client, title, and myself. Lets rock 2024, Jason! Happy New Year!

sc
Review №9

Smooth and easy. Security America team took care of everything. Can’t recommend them enough.

Je
Review №10

I want to thank Mark Vela and his team for the extraordinary work they did. My husband and I originally were going to do a construction VA loan, and they helped us with the process. However, when we decided to purchase instead they helped us make that transition without delay. He was always available to answer questions at any time. I would highly recommend them for anyone looking to purchase or build a home. We are truly blessed that they made this process so smooth for us. I would definitely work with him again.

ma
Review №11

Let me first say that this is truly a testimony. My husband and I started our journey with Security American Mortgage about 2 years ago. We have been through 3 sets of plans and 2 builders that needed to be VA approved, which this was achieved. I must say during this process both Jason and Sandra have been exceptional to work with. My husband and I understood each step of the process (VA Construction) and communication was effective and done in a timely manner. Both Jason and Sandra worked tirelessly to help make our dreams come true...glory be to God. Thank you all at Security American Mortgage!!!!

Cr
Review №12

Jason Noble went above and beyond to help us work through all the red tape of a construction loan....and there was alot!!! He communicated with us day, nights and even some weekends....he truly was amazing! We highly recommend Security America Mortgage!

Sa
Review №13

Jason provided great service. He helped me through all of the road blocks I had with my situation and stuck with me though the process. He walked me though the procedure and answered all my questions through email and text. He called me and kept me updated on the progress of my loan.

Ni
Review №14

We are so happy to have worked with such a awesome team! They were personable, professional, and provided great service! I felt as if my case really mattered to them to get us the best rate and being as timely as they could which was an extremely fast turnaround time. Other lender said “it’s no way we can get everything done that quick” when we first started shopping around, and we are so thankful because todays market is so competitive and this lenders turnaround time help us to be competitive in our offer!! An amazing team that we would highly recommend!

Ca
Review №15

I have been in real estate 🏡 for about 13 years and since then I have been referring my clients to Jason and he and his team have always done an awesome job. My hubby and I decided to buy a home using the VA loan and we couldn’t have bought it if it wasn’t for Jason and Nadia knowledge and experience helping vets to achieve this ultimate dream. It was a long process and they were there with us in each step. It was a remarkable experience. My hubby couldn’t believe that it was possible to get a home with the VA loan in a market that is all about investors and cash offers. Yet, with God and Security American 🇺🇸 Mortgage it was possible. Thanks 🙏🏼 guys!!! We will keep referring you to clients and family.

Be
Review №16

From the first contact, Jason and his team were attentive to my needs. Compassionate to my fears. Buying a house is a big deal! Literally walked me through each step. And the only bumps in the road, which were minor because they talked to my realtor directly, were not of their doing.They helped get the numbers out to you as soon as possible and there were not hidden fees or surprises.I really liked the all digital format which made dealings smoother.I 100% recommend them. They truly understand VA loans and the process.

Cl
Review №17

Im in the Bryan/College Station, TX area and this was my first experience with a VA loan. Friends warned me of how confusing and lengthy the process would be. Thanks to Security America Mortgage, I have to disagree! My representative (Natalie) walked me through every step and made sure I understood everything along the way. Rates and fees are very competitive with other companies too. I am very pleased with product I was offered. Customer service was incredible! My representative was extremely courteous, knowledgeable, and always available when I had a question. Security America Mortgage works hard for your business and really cares about our countrys veterans. I dont feel like I deserve this treatment, but I got it anyway. Thanks very much Security America Mortgage! I highly recommend this company to anyone in the market for a VA loan!!!

Jo
Review №18

Any veterans considering a VA Home loan need to contact these folks. From day-one, we were professionally guided through every step. Jason Noble was so efficient and knowledgeable our realtor said he was the best she had ever worked with. No matter what we threw at them, they had the answers and experience. Jason could crunch numbers in seconds, and explain each step like it was second nature. Stacy Drury guided through the final process and was so kind when we started stressing towards the end. She had it all under control and handled the underwriters without a hitch. We wholeheartedly recommend Security America for any Veteran who wants a smooth process.

Mc
Review №19

I am a realtor and work with many different lenders and I have had MULTIPLE good experiences working with Security America Mortgage over a span of several years now. Ive worked with a few different people over there and they are all outstanding and very professional, and my experience it always excellent! I greatly appreciate how well they take care of their clients which are also my clients when we work together on a transaction. They give outstanding attention to detail, which is crucial in getting the transaction done smoothly. They are easy to reach and on top of everything from beginning to end. I highly recommend them, and I dont say that lightly. Their fees to get your loan done are very competetive, usually the lowest. No hidden fees. You will be in very good hands working with them.

Mi
Review №20

Mark was great. Since we were in a different time zone, he would stay after work to talk to us. Throughout the process, he was very patient and answered all of the many questions we had about our VA loan. We would highly recommend him and his team.

R
Review №21

I was connected with Susan Moeller on my first call. That was the beginning of an awesome journey that put me and my wife into our retirement home using my VA benefits.Susan was amazing, there wasnt a question left unanswered and she made the entire process seem effortless.Shes a crazy hard worker who spends long hours in the office to ensure you get the best rates possible and job gets done until the last signature.I would definitely recommend contacting Security America Mortgage and speaking with Susan!

Ro
Review №22

Thank for your prompt response in regards to my inquiry. The staff at Security America Mortgage has always been so very helpful in whatever issues have surface in relation to my account. In particular (Ms Sandra Soto, of whom I have had the pleasure of communicating with. She has responded and resolved my issues w/o hesitation, positive results and true professionalism. Thank you for all that you have done concerning my entire housing project, from start to finish. If I do decide to purchase a 2nd house I know I can count on S.A.M..

Ky
Review №23

My experience with Security America has been amazing. No complaints. We felt like we were a high priority customer to them which was much appreciated. They were efficient and also thorough when needed. I would recommend them to a friend.

Da
Review №24

I just purchased my first home using Security America Mortgage and have to say that it was a wonderful experience. Jason Noble and Nadia Agha did a wonderful job getting us to the closing table in thirty days! Jason was there for me, to answer every question I had along the way and trust me, there were many! I will always use Security America Mortgage for my future mortgage lending needs!

Va
Review №25

Karen S. was a LIFESAVER to my family and I when buying our first home. We had an issue with a previous lender which caused many issues when closing but luckily we got in contact with Karen and she helped us get the home we wanted, close on time and making the home buying process a complete success for my family and I. We are so happy she helped us out, shes AMAZING at what she does and I cannot be happier. I definitely recommend Karen S. and her team. They know what they are doing and make sure everything is 100% explained and understood with her customers.

Bi
Review №26

Karen Salmeron and her team worked effectively and diligently on my loan. Karen was always very helpful and answered any question I had before and during the process. She was very kind and understanding when I needed to gather documents. I thank God for her and her team and I am so grateful that I had Karen as my Lender!! If I could give this company 1000 stars I would! Thank you so much for everything Karen and security America mortgage!!

Ma
Review №27

.My Fiance and I just closed on our first home yesterday! Jessica was amazing and a pleasure to work with! She was in constant contact with us through the whole process. As first time home buyers we had plenty of questions, she was extremely patient with us and friendly! Security America Mortage made our home buying experience an enjoyable one! I would recommend them to anyone!

aa
Review №28

To anyone looking for a great loan officer, I highly recommend Susan Moeller. The paragraph below sums up my experience with her-I want to thank you for everything you did in facilitating our purchase, from your prompt replies to knowing and caring about our time sensitive situation. Your a great loan officer and Im grateful to have been able to work with you. I hope the best for you in the future. I will suggest you and Security America Mortgage to anyone I hear of looking for a mortgage in the future, and hopefully your still in the business in the next 5-10 years when Ill need your expertise again. Please tell your boss thank you and whom ever else was part of getting this done too, when I was first contacted by your company I said I need someone that knows what there doing and that I didnt have time to mess around, and they nailed it!

Re
Review №29

I just want to take the time to shout out to Jason Noble, Itze Jimenez and the whole team for working with us on our forever home purchase. They were always available and helpful. The process was smooth and easy, and I would do it all over again, if I could work with this team! Definitely a MUST!!!!

An
Review №30

Had a great experience with Susan with Security America mortgage. . She is very knowledgeable and answered all my questions ,as silly as some would have seemed. Im not a fan of all of the VAs fees but security America mortgage is a pleasure to deal with answers your questions and helps in anyway they can to help loan go smoothly. All loan officers I dealt with are very friendly and polite . A strong recommendation to anyone looking for a home loan.

Da
Review №31

I cant say enough great things about our experience with Security American Mortgage and Susan Moeller, in particular. We decided to buy a house at the last minute. We hadnt done a lot to prepare for this. We had a million questions and needed lots of help. Susan was so great! She answered my desperate emails even when she was out of the office. We are settled in our new home and I dont think we could have done it without them! I especially recommend them for military families using a VA loan.

St
Review №32

I worked with Security America Mortgage Inc. initially for a VA construction loan. They worked tirelessly to assist me in the process. I eventually decided to use my VA benefits to purchase an existing home and they were just as helpful the whole way through the process. I especially want to thank VA Loan Officer Eddie Sera, and Loan Originator Jason Noble for their in-depth hands-on assistance. They went above and beyond for me in a huge way. Additionally, a big thanks to Nadia Agha and Itze Jimenez for making the loan process go so smoothly.A+ to the team and thank-you so much to Eddie Sera for all the phone calls, market insight, and detailed information on the VA construction loan process.I will definitely be calling Eddie again when Im ready for my next house!

Cl
Review №33

We have worked with Security American Mortgage two times, and both times the process was great. Willie was our loan officer both times, and both times it was a pleasure to work with him. He always kept us in the loop and what was needed. He is very knowledgeable, and a real pleasure to work with through the whole experience. I would highly recommend them to anyone seeking VA home loan or any loan.

Je
Review №34

I am a Realtor with Exit Realty Central in the Central Florida area. I got with Security America Mortgage in February 2013. Susan Moeller was the loan officer and she is a rock star. She was able to close a short sale in 10 days. I have sent her several deals and she always gets the job done. She is my go to loan officer and never lets me down. I have joined the referral network and have used other great loan officers as well. I would recommend that if you are military you should give them a try! The VA process is their specialty. Having used a VA loan myself they are very experienced and know exactly what needs to be done to make sure our veterans are in good hands.

Al
Review №35

I called and talked to Jim about the VA Construction Loan. He was incredibly helpful and honest about the process and what to expect. In the end, I was able to make an informed decision, and, although that was to not proceed with that type of loan, he was very gracious. I would definitely recommend Security America Mortgage as a result.

L
Review №36

Susan Moeller is the person to go to! She’s been amazing at helping us through the home ownership process! Always returns calls in a more than timely manner, excellent at explaining the process and from day one seems to be all about our best interest not just getting a paycheck! Nadia Agha who is the next person we’ve dealt with in this process also with Security American Mortgage has been amazing as well! Definitely the best place to go for your lender and definitely knows the ins and outs of the VA Loan process! Huge AAA+! Definitely will be referring all my friends and family to them! Great company!

Mi
Review №37

This was an awesome experience. Even with all the hurdles that we had to jump over. Natalie, my lender, was awesome. She never gave up on us. She had a lot of patience. If she made a mistake, she owned up to it. From the first day we contacted her until the day we signed papers on our house was 4.5 months. I will definitely recommend her for any VA loans that anyone asks for. My Realtor, Jeff Gilliam with WestMark Realty in Lubbock said he would definitely also recommend her for any VA loans that he comes across. Great job Natalie!!

To
Review №38

We have used Security America Mortgage for the past two houses we have purchased in the past 15 years. We highly recommend you using them, you will not be disappointed with their service! Wish there was an option for 10 stars !

ri
Review №39

EXTREMELY POOR experience, I would give them a zero if possible. Here is why: 5 weeks into the process and AFTER I had paid for the appraisal ($800), these people denied the loan based solely on the distance of the property to my work. Stating “They are not comfortable with the distance under any circumstance.” - meaning they refused to even list it as a secondary home.There was literally no issue with my financial piece. They knew the locations from the beginning. After 4 submissions to underwriting, FIVE weeks in and several thousand dollars into the process, they told me this. Forcing me to scramble to find another lender. Happily, I did find a great lender who had my loan cleared to close in 4 weeks, with zero hoops no less (unlike Security America who had me jump through many).My loan officer was Jason Noble and the processor was Justin Ogren. I WOULD NOT recommend this company unless you want to waste your time and money. Absolutely awful.- 1/2/20 update-To the owner in response to your reply:I have received no contact from the loan officer after your reply ~3 weeks ago. He did not even bother to respond to my last email after I was told they refused the loan. However, being contacted now matters little unless you would like to make some kind of reparation and return my wasted money. The score I gave was in response to how my loan was handled; it was not given lightly and is justified.I was a first time buyer and this experience was unacceptable (I can say this with absolute certainty because of my experiences with 2 companies after your denial). Additionally, I do not care that they have never had a complaint before, nor do I care for excuses about being imperfect. Just because you have not received a complaint before, does not void my experience with your company. I do not know who’s fault this was and am uninterested in assigning specific blame; I stated who was handling my loan and the circumstances around it.Your company wasted 5 weeks of my time and $800 of my money. If it was a problem on my side then I would not have left a poor review; but this is far from the case. As I said, I found a company who was able to close in less than 4 weeks and they did not make me jump through any hoops. I did not have any others waste my time or money.

Pa
Review №40

Jason Noble, RESIDENTIAL MORTGAGE LOAN ORIGINATOR, NMLS 352672After hours of unsuccessful research, I called Jason Noble with important questions he was able to answer in minutes! Jason was extremely knowledge and helpful, I give him the highest praise for outstanding customer service. I look forward to my experience working with him.

De
Review №41

I closed on my dream home December 2019 with the help of Security America Mortgage. I worked with Edward Oueilhe hand in hand in the process. Even though we were states away, communication was as if he was next door. They let me know exactly what was needed an everything went according to the plan for when was first talked. As a first time homebuyer, the process could not have gone any better. For all my veterans out there, I highly recommend Security America Mortgage and the loan officer I worked with, Edward. Im sure the others are great as well. 5 stars all the way around, also want to shout out Nadia as well, tremendous.

Ra
Review №42

Dave was our lender and he was great. I highly recommend him. He took the time to answer any and all of our questions because lets be honest, as a first timer buying a home I had a lot of them. He is always just an email or a phone call away. Thanks a million for helping us get our new home.

La
Review №43

This was our first home and loan so we had many questions and concerns. Every single one of our questions were answered in grave detail. Security America Mortgage, Inc. was GREAT!!!! Jeff Register made our experience smooth and easy. We had no delays, received the best rates and treated with respect.

Ma
Review №44

Weve used Security America twice for home purchase and once for a refinance. Each time they took great care of us and made sure we understood each part of the process. Everything was very convenient. We did most of our paperwork from our phones using applications to sign and send our documents. Security America makes home financing a breeze.

Er
Review №45

Susan with Security America Mortgage was a huge help through the process. This was our first home purchase and so we had a lot of questions. She answered every question we asked of her with a smile and a great answer. In addition, Susan and Security America Mortgage were always quick on the paperwork at all stages of the process - even enabling us to close a week earlier than originally planned. Undoubtedly 5-stars!

Da
Review №46

I would avoid Jason Noble and Security American Mortgage at all costs. Initially you think you have found a good company and mortgage provider. Nothing could be further from the truth. They are not professional and will not get back to you promptly and will string you along. I would avoid.

Ti
Review №47

Jason with Security American Mortgage was detailed, reliable, flexible, and fully informed. He was able to help us feel confident during the process of obtaining our construction loan.

Sh
Review №48

We had the pleasure to work with Tracy. She was very patient and consistent. I admire her tenacity to get our loan complete in the most orderly way. At 8 months pregnant she made this experience as less stressful as she could. She is definitely one of a kind!

Sa
Review №49

When we started looking at homes, we didnt even know if we could qualify for a mortgage, but we knew we would need a VA loan. We found Tracy Cowley and Security America Mortgage and she assured us she could get us in a home. We had a complicated situation and there were some delays with our sale. Some days we would get really frustrated and discouraged but Tracy was always there to cheer us on. She kept jumping through hoops and pulling for us until she got us our loan! It was an awesome day when we finally closed on our dream home! Tracy is our angel and we highly recommend her and the team at Security America Mortgage!!

Ca
Review №50

Mr. Hamis King and the rest of the professionals at Security America Mortgage ,Inc. did a great a job in helping me with getting the financing done on my house. Mr. King went above and beyond to ensure everything flowed smoothly and always kept me informed through the phone and email. Thanks for all your help! You are a great person and true professional Mr. King. Thank you.

Ca
Review №51

As a Realtor, you are always looking for a lender to take care of your clients specially when your clients have taken care of you by serving our country. Security America Mortgage goes above and beyond for our Veterans by providing the best loan solution for their Real Estate needs. They Are also very competitive for construction loans. Give Security America Mortgage a chance and you won’t regret it.

Ji
Review №52

Great company. Really work hard to make the process smooth and easy. Very knowledgeable and terrific at offering a host of options from regular mortgages to VA one-time-close construction loans. Rates are super competitive.

Ri
Review №53

I spoke to Willie today who was ever so pleasant when we began speaking. But as soon as I mentioned that I was interested in the down payment assistance program things went downhill from there. I told him that I was working with a lender already and considering switching to Security Mortgage since they are the lender for property I was interested in. Explained to him my situations and he repeatedly cut me off downplaying the entire down payment assistance program and basically telling me how it was useless. He then told me that he could get me into a down payment assistance program that would give me a 4.25% interest rate with $10,000 in assistance but that none of the assistance money would go towards the down payment, that it would go towards lender fees, an upfront lump sum of mortgage insurance, and an upfront lump sum of the taxes for the property. I then started to ask him questions to get a better understanding of what he was telling me and he flat out told me that I was better off staying with the lender I was with and that he had another call to answer. I was outdone!! Its already frustrating enough and physically, emotionally, and mentally draining going through the house buying process, but to have to deal with this kind of rudeness, unhelpfulness, poor customer service, a person with no care whatsoever for what youre going through, makes matters a whole lot worse! Willie seems to be after the quick money and anything else that is a hassle or if you dont have your down payment money ready to roll, he doesnt have time to deal with you. I cant speak for the company as a whole, but I would NEVER recommend anyone to choose Willie to assist based on this experience. Which makes Security American look horrible as a whole in my opinion, therefore I would never recommend anyone to seek their services in the house buying process.

Am
Review №54

Let me start off by saying that me and my husband went through four different lenders to only get denied. Then I came across Security America Mortgage. We had a wonderful gentleman by the name of Keith Neuroh that went above and beyond for us. Every time I had a question he helped 100 percent. We closed our loan just last week, and it only took two months to get there. I have already referred him to my family members. If you choose any VA lender, let it be Security America Mortgage because they do not dissapoint. Thank you so much Keith, you are the best!

De
Review №55

THANK GOD FOR UNANSWERED PRAYERS/VETERENS BEWARE!These people are very nice and cordial at first. But then when there are problems they try and put blame on you. It took 4 months for them to tell us we were denied the loan. Cost us an extra $500 for a 2nd appraisal which they could have the 1st revised. And the 2nd appraiser told us he had diificult time getting the information he needed from them. They were going to make us have to refinance after paying 6 months of notes after the house was built to get a good rate, which we thought was common practice until we got with the mortgage company. Also they told us that any monies not used by our builder does not automatically get applied to the loan and we would have to work something out with the builder. Also not true. After the house is complete our mortgage company will automatically modify the loan and any monies not used by the builder will be deducted from the loan balance at that time. Our current lender had the same information these people had and with in (3) weeks we had approval and went to closing on the loan.

Al
Review №56

Security America Mortgage has set a new standard for customer service. Our lending agent, Steve, is one of the most dedicated professionals my wife and I have ever had the pleasure of working with. I would HIGHLY recommend this bank to anyone looking to anyone and everyone in the market for a new loan or refi.

Me
Review №57

Security America Mortgage gives the best rates and really takes care of their customers. I will refer others to them as their staff was very attentive and knowledgable. Thank you for your help Security America!

Da
Review №58

Security America Mortgage Can be counted on!I have known the owner Garrett and his family for 35 years. He is a man of integrity. His company takes pride in delivering dependable, quality serves to their customers.Darlene Ward

Ja
Review №59

This is the 3rd time we have used Security America Mortgage. Hamis King was their crowning gem that kept us going with this company. Unfortunately, he suffered a stroke that sidelined him from the company.Once your in the system things run efficiently.Initially things are rough; answer the phone for crying out loud.

Ma
Review №60

I had such a great experience with Security America Mortgage. They listened to all of my concerns, answered my question and overall delivered a top notch customer experience. They are the only mortgage company I would ever recommend.

CR
Review №61

It was a seamless process working with Mr. Hamis! Prior to seeking out his service, I was declined by another mortgage company due to my credit history. Mr. Hamis patiently guided and educated me through every step so that I understand my mortgage and what Im investing in. He demonstrated integrity and his zeal in making certain my husband and I receive the best mortgage payment, despite our financial situation was first- rate! Thank you Security America Mortgage for your service and an extraordinary employee, Mr. Hamis!

As
Review №62

Thank you Security America Mortgage for all of your effort and help during my home buying process. Very professional, personable, and knowledgeable customer service. I highly recommend this company to all my friends and family.

Br
Review №63

I have worked with Susan Moeller on two separate VA loans and she was wonderful. She really took the time to go out of her way and get most of the required documents for me. Buying a house involves a lot of leg work AND paperwork, Susan took care of the lions share for me.Thanks!

So
Review №64

Working with Jim Blum has been a very good experience. Jim is a professional with the right attitude of customer service. Many people in real estate told us there was no way we would be able to get one of these places in our budget. Jims patient help and encouragement moved us through all the paperwork, obstacles and requirements of owning our new home. Jims persistence and constant care helped us meet our goals. Thank s Jim! picture is the sunset from our dock.

Jo
Review №65

I had the pleasure of working with Karen Salmeron on a deal and she went over and beyond! Karen always kept an open line of communication and never failed to keep me involved in what was going on. I would definitely recommend her services to any/all of my colleagues.

la
Review №66

Let me start by saying if you are a veteran and seeking to purchase a home using your VA Loan Certificate, you have come to the write lender. I had the extreme pleasure of locating Security America Mortgage, after I ran into bumps in the road, and could not close with two previous lenders, that could not provide explanations why. Steven Cardillo is THE MAN! After I explained the situation and our home buying goals, he stepped in and went right to work, and told me everything up front with NO SURPRISES! He not only kept my wife and I well informed throughout the process, but he also provided timely updates to our Agent and the Builder. Both parties continuously expressed how much they were impressed with Steven and Security America, especially after having dealt with our two previous lenders, that failed to bring our loan to the closing table. I cannot express in words the professionalism and absolute dedication Steven Cardillo provided throughout this home buying process. We went from hearing NO maybe in six months to living in our DREAM HOME in approximately three weeks, after making contact with Steven. I highly recommend Security America Mortgage, and will continue to refer all of my family and friends to Steven Cardillo. Thank you Security America Mortgage, and a very SPECIAL thanks to Steven Cardillo!

Jh
Review №67

This was my first time buying a home and I worked with Hamis King. I just want to say how amazing it was working with him! He was very professional, thorough, and any time I had a question Hamis always got back to me with an answer. Since this was my first time buying a home, I was unsure of how everything worked or even where to begin. Hamis walked me through what to do, step by step, and even worked with my realtor on helping me get the perfect home loan approved for my family and I. I can say that it was such a pleasure working with Hamis and I would definitely recommend Security America Mortgage. Thank you for all of your hard work Hamis King, you are amazing! It was so simple completing the necessary forms using my computer and even phone! I will be calling you next time we decide to purchase another home. All smiles here.

Ph
Review №68

Awesome... Smooth sailing!!! My husband and I started looking for a house the end of January and this Monday, March 7th in less than two months we closed on a beautiful house. Steve Cardillo was professional, curteous, and very helpful in helping us get a Veterans Loan with little money down. Getting a 1st New Home is a bit scarey, but he helped us through the whole process with ease!!! Thanks Steve☺

Ha
Review №69

Karen Salmeron helped us purchase our first home in a diligent and professional manner. Quick and detailed communicator, very knowledgeable , and charismatic made our experience buying a house actually enjoyable!

MH
Review №70

Hamis King is a Godsend! He has tirelessly worked along side us through the purchase of our home and now through the refinance. His dedication to our family and our needs has exceeded our expectations. Hamis has made a frustrating and tedious process of mortgage financing so much easier for us. His thoroughness and attention to detail helped alleviate any questions and/or delays that may have occurred in underwriting.He is always calm and patient with us when we would get anxious. We wouldnt have made it through the process if it hadnt been for Hamis King. He was always kind and positive, carefully explaining every aspect of the process to us and answering our every question. His honesty and transparency is greatly appreciated. He has become more than our mortgage broker and our angel; he has become our dear and trusted friend.I highly recommend Hamis and Security America Mortgage to every US Veteran family. Their service is premium in the mortgage industry.

La
Review №71

Security America Mortgage,Thank you very much. We had a wonderful Loan Officer, Hamis King. It was a tough process to go through due to new legislation for financing homes because of the 2008 Home Loan Crisis. Thankfully, I do not have to go through this process again as this was our retirement home. It took at least 9 months to get through the process. Hamis would not let me get frustrated and always said it was a GOOD DAY! He had expressions for each day of the week; such as, “Good Morning, Happy Terrific Tuesday!” or Its Wonderful Wednesday. He would always say “no, that is not going to happen because it is Terrific Tuesday.”I always enjoyed talking with Hamis even if it was because he was asking for more proof of a transaction and he wanted the full spectrum of every transaction. For example, where did the funds come from to pay that balance? Show me proof of receipt of the funds; Prove payment with a copy of the front and back of the cancelled check or the bank activity sheet showing the wire transfer; Show me the credit card statement showing the payment and a zero balance. He did this with every transaction that caught his eye so he could provide Underwriting everything involved so there would not be a question from Underwriting. He tried to keep the work load down if he could. However, we now know how difficult it is to get today’s financing on a new home purchase.Please put a very positive comment in Hamis King’s personnel file. He is one of your BEST ASSETS! Your Company needs to keep Hamis and recognize his positive efforts. I am so glad I found him on the internet where you could get anyone but we got a Jewel!Thank you, Thank you, Thank you!Laurel Andreson Balland and David Balland

Ma
Review №72

When youre making one of the biggest decisions of your life in buying a home, it is an amazing feeling knowing that Security America Mortgage was there every step of the way. I wish we could give them more than 5* as they went above and beyond in every way!!!

je
Review №73

One word describes her dedication to our family; Awesome. There were times when we thought the process was just so difficult ( moving from state to state) that we almost gave up, but Susan assured us and informed us in every aspect of the journey. Susan was a blessing; thank you.

Je
Review №74

We had an awesome experience being this was our first time buying a home. Jim Blum went above and beyond with trying to make sure that we would get our loan. As soon as he found something that needed to be done he got in contact and asked for any documents to help clear up any issues.

Yi
Review №75

Excellence experience. The staff is very professional. Her immediate response to all my questions and concerns was too notch. I would recommend the Security America Mortgage to anyone.

ma
Review №76

HIGHLY RECCOMENDED! GREAT TEAM!always kept me updated on my loan, great problem solver, great comunication. speciat thanks to lender karen salmeron! her team and her made it all possible! 🙌🏻

Ho
Review №77

I called multiple times over a two day period. Long hold times then sudden disconnect, or call goes straight to elevator music for long hold and then prompts you leave a message. Did talk to someone on FB messenger and made an appointment for a call at 1300 the next day. No one ever called.I would be wary of doing business with any company with this kind of customer service.

Su
Review №78

The staff are absolutely amazing and explained the process so we always knew what to expect next. Thank you to everyone at security American Mortgage for getting us into a home we absolutely love.

Co
Review №79

I’ve been working with SAM recently and soon about to close. The whole process has been extremely smooth and comforting . The whole staff, from the owner to the agents, have been very understanding and professional. Would recommend them 10x.

Ol
Review №80

I really enjoyed working with Security America Mortgage Team. They are very professional, and responsive. They answered all my questions and were very helpful through the process. Thank you!

Ma
Review №81

I have worked with this team as an investor for well over 10 years and I’m proud to say they are a group of the finest! I would trust them with my children 😊 hard-working, honest, dedicated and knowledgeable is what you will find here.

Ir
Review №82

Susan was amazing. She made the whole process as easy as possible. Always there when we needed her. I totally recommend her to all my friends and family

Cr
Review №83

They were helpful people when it came to explaining everything. A day right before signing, I was told that they could not proceed due to them not verifying important information that should of been verified from the beginning. Ended losing over $2000 dollars. Just because they missed verifying information.

Ry
Review №84

Security America is a great lender to work with on any loan type, but they are especially informed on the VA Loan. They are a team that can think outside the box and get challenging loans closed.

Gl
Review №85

This is by far the best mortgage company I’ve ever dealt with. I received the best service and rate! Highly recommend supporting a family oriented company vs a big conglomerate.

Ta
Review №86

Its been 10 months since we closed on our OTC VA loan. The process isnt a quick process but Jason Noble walked us through it and has even helped all these months after we closed.

Ta
Review №87

Jason Noble was a pleasure to work with. He is very knowledgeable and I am pleased with their service so far.

Ra
Review №88

Security America Mortgage helped me and my veteran husband get a loan for our new house and i couldnt be happier!!! the service was fast and efficient, no delays!! THANK YOU :)

Ha
Review №89

What an amazing company to work with! They listened to call my needs and had fantastic customer service. Thank you Security America Mortgage.

Di
Review №90

Very knowledgeable with VA. I was happy with the quick communication & guidance.Those guys are there to do the job!(Nice to see those type of people once in a while 😉)

Ca
Review №91

Jessica and her team did a fantastic job on our refinance. She made everything so easy and the entire process went very smooth!

Sa
Review №92

Nadia and Jason were absolutely a Dream team to work with. such a smooth multifaceted transaction!

Am
Review №93

This was a great company to work with. Friendly professional people that were timely with the process and were patient with their communication when we had questions. Would use the again in a heartbeat. Thank you!

Lu
Review №94

Excellent service. Mark clearly described the loan process and was attentive to our questions and concerns.

St
Review №95

The team at Security America has always gone above and beyond for my family and I. No other company could achieve the same timeliness or clarity through the transaction.

St
Review №96

Smooth experience! Mark was always available to answer any questions and was extremely pleasant to have the opportunity to work with.

Ja
Review №97

I worked with Keith Neuroh and he did a very good job of keeping me informed on what I needed to do. If ever I need to help I will call him first. Thanks for every thing.

Jo
Review №98

Had a great experience and representatives have your best interest as priority. Transactions worked out smooth and relatively easy. Thank You

Pa
Review №99

I was really excited when I first spoke with the representative at Security America, but at the end of the line I was made assurances that me and my family were depending on, and they didn’t happen.

Ca
Review №100

When trust is a priority, the right people is what you look for. It’s been a pleasure knowing Mr. Pucket and doing business with him. Thank you!

Jo
Review №101

The Security America Mortgage team really helped me out. Great experience. Im going to tell my friends about it.

Do
Review №102

One of the best and easiest transactions and processes I’ve ever had to go through. Garrett Puckett was truly a lifesaver for me.

Bl
Review №103

I didn’t expect to have such good service with this company. They truly helped me out a lot more than I expected. I recommend this company to anyone in need of this service!

Fr
Review №104

The Loan Officers at Security America Mortgage, Inc are the top loan officers in the country. They help people every step of the way for their custom needs.

Bi
Review №105

High quality mortgage service at best ratesUser friendly website and attention to detail sets them apart from the restBuffet of different loan programs to make your experience seamless

Al
Review №106

Security America is very efficient! I could not have asked for a better mortgage company.

Ty
Review №107

Not a good experience. Gave me false hope and a lot of run around. Start out selling you a dream, then make up ridiculous reason why they couldnt get the loan. I will never ever advise them to anyone.

Gu
Review №108

Loan Officers have plenty of knowledge on VA Loans, very happy with their service.

St
Review №109

Amazing team of people who help any way they can! Very glad to have worked with them!

Go
Review №110

Great mortgage company. They gave me the best deal and best service.

Be
Review №111

Great company, I will be using them again and recommending them as well!

Cr
Review №112

Excelent service. I love that this group helps out Veterans. They made my life simple.

Cr
Review №113

Fantastic family oriented company that cares about helping others. I highly recommend.

Al
Review №114

Garretts integrity and ethics when it comes to the lending process is what will keep me coming back!

De
Review №115

I am very happy with their services. Even they are very kind and courteous.

Ry
Review №116

Did a good job of helping me to get through all of the paper work, while getting a good deal on the loan.

Be
Review №117

Great company that puts customers needs first. Thank you so much!!

Th
Review №118

Great experience, everyone was organized and let me know what exactly needed to be done!

Ma
Review №119

First rate service. Great company—will recommend to friends and family.

Lu
Review №120

I really appreciate the outstanding support and the education you gave me on qualifying.

Da
Review №121

Good people delivering great service and value! I’ll use them again!

An
Review №122

Really appreciate for all your hard work and help, I highly recommend this company

Al
Review №123

Thank you Security America Mortgage. Will recommend to my friends and family

Si
Review №124

Prompt, Knowledgeable, Friendly, Hard Working, Customer Is First Priority.

Le
Review №125

Great customer service! Everything was perfect.

Da
Review №126

Excellent Personel They made it easy Thank you..

Ma
Review №127

A delightful company to work with. I highly recommend them.

Ca
Review №128

I really appreciate the time and consideration given to help me.

Jo
Review №129

Seriously the best ever and most easiest experience!!

Ca
Review №130

Great staff, Easy to work with and Great Rates!

Co
Review №131

Great people that care about their customers

Mi
Review №132

Excellent, efficient, and caring service!

Ri
Review №133

The best!

Mi
Review №134

Thank you for your help!!!

Ma
Review №135

Great service!

Ti
Review №136

Great experience!!

Te
Review №137

Great people

Jo
Review №138

Serving the community!

Er
Review №139

Definitely recommended, very good team that assisted me in the purchase of my house and above all very fast service, less than two months I am in my new houseThank you very much again

Information
253 Photos
139 Comments
4.8 Rating
  • Address:7514 Shadyvilla Ln, Houston, TX 77055, United States
  • Site:http://www.securityamericamortgage.com/
  • Phone:+1 855-468-2669
Categories
Working hours
  • Monday:8 AM–7 PM
  • Tuesday:8 AM–7 PM
  • Wednesday:8 AM–7 PM
  • Thursday:8 AM–7 PM
  • Friday:8 AM–7 PM
  • Saturday:12 AM–8 PM
  • Sunday:12 AM–12 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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