I have had two incredible experiences with Mission Air. In both cases they were extremely knowledgeable, responsive and honest.Most recently my technician Tom diagnosed an issue, then realized there was a more simple (less costly solution). He could have proceeded with the more costly option, but he consulted with me instead.I appreciate the expertise and honesty Tom showed, and would HIGHLY recommend Mission.
AC repairman Ricky arrived just before darkness came. He diagnosed, explained the issues with our AC Unit step by step. Then, after requesting approval of the repairs, completed the work. He checked all to make certain all was done to our familys satisfaction, Thank you Rick from Mission Plumbing and AC! You are our favorite Mission representative so far.
Outstanding Plumbing Service from Juan Lopez at Mission PlumbingI recently had the pleasure of having Juan Lopez come out to address a water leak in our home. From the moment he arrived, Juan showed a level of professionalism and friendliness that was refreshing. He was extremely knowledgeable, quickly diagnosing the issue and explaining it in terms that were easy to understand.What stood out was his responsiveness; he came out the same day we discovered the leak, which was crucial in preventing further damage. Unlike many of the more well-known plumbing companies in town, Juan did not overcharge for his services. His pricing was fair and transparent, which made the whole experience even more pleasant.If youre looking for a plumber who combines expertise, honesty, and affordability, Juan Lopez is your go-to. I highly recommend him for any plumbing needs. Thank you, Juan, for your excellent service!
Requested a quote from these guys for a new mini split... Dave was great! Prompt, professional, answered all of my questions, and offered solutions to several of my issues. Definitely recommend for anyone needing a new AC! Full disclosure, I havent used MAC&P for an install yet... I am waiting for a few other quotes to come in before I authorize this team. Based on what I have seen so far, I have no doubt they would do a great job.
Ive been with Mission for a few years and always get friendly and very professional service. I appreciate the membership benefits and think its a good value. I was lucky to have Seth L. take care of us today and he was great even before arriving. I knew when he was on the way and when he arrived. He was friendly, explained everything thoroughly, and answered all of my questions. I also appreciate the photos of everything he inspected. Thanks, Seth!
Christian and Rex did a very thorough job and kept me informed with everything was happening with my very big and messy job. I am very happy with the work that was done. I will definitely call them when I need plumbing work done again. Thank you!
My husband and I want to post, once again, what an astounding company Mission is. We have NEVER encountered such amazing service. EVERY technician weve had has been absolutely incredible at his job and extraordinarily courteous. Ricky was our technician this evening. He spent so much time in the attic, then came down and spent at least a half hour going through everything he checked. He was awesome. We will continue to not only stay with Mission, but to also spread the word with friends, family and anyone who may need a ac or plumbing company. Thank you, finally an honest, above board, hard working company.God Bless,Dan and Lisa Applegarth
Both young men were awesome. They were both professional, polite and friendly. I really appreciated that they educated me on everything they did. My air-conditioner is now working very will and I look forward to getting a maintenance schedule. I think their names are Juan and Seth. I will request them from now on. Great experience!!!
Josh was friendly, efficient, and helpful. He arrived about 4:00 and got right to work cleaning my kitchen sink sewer line. When I asked about replacing the kitchen sink drain and basket assembly, he was able to do it right then, even though I had not previously mentioned that task. He was cheerful and willing even at the end of probably what was a long day.
First time using this company, efficient, professional and punctuality are the points that i can highlight from my experience. Rex was professional and knowledgeable, he took the time to explained the process to me.
Mission was super responsive and professional. Calvin and his team did a fantastic job, communication was excellent and work quality is as well. For reference, this was a whole home repipe so not a small task.
Rickey Gonzalez was very good and polite positive young man. He was very patient and took the time to explain everything to me. I was very pleased with him.
I recently hired Mission A/C & Plumbing for some urgent plumbing issues, and I couldnt be more impressed! Their team was friendly, fast, and delivered top-notch quality service. They demonstrated exceptional skill and knowledge, tackling the problem with ease and efficiency. Plus, their pricing was incredibly affordable! While I hope to avoid another plumbing mishap, I know exactly who to call if I do—these pros are simply the best! Highly recommend!
Josh and his helper were both very friendly and knowledgeable. Gave me an honest diagnosis and explained 2 different quotes. Prices seem fair. Overall to have my issue resolved was worth every penny.
What a refreshing experience, I had an AC issue and had done all the external troubleshooting but had not thought to check my drain pan & shut off switch in the attic. Martin showed up made one comment , I checked and voila problem solved . He didn’t charge any fee and was off on his way in 5 mins . It’s not often one doesn’t get charged for every possible thing and I was pleasantly surprised by his great service and happy to see reasonable people still exist . Will definitely call on them again
I enjoyed working with Seth Leu from Mission Air Conditioning & Plumbing, and I cant say enough good things about him! From start to finish, Seth provided exceptional service. He was professional, courteous, and incredibly knowledgeable about HVAC and plumbing systems. He took the time to explain everything clearly, offer valuable advice, and make sure all my concerns were addressed.He fixed the issue quickly and efficiently and went above and beyond to ensure everything was in perfect working order before he left. Seths attention to detail and commitment to customer satisfaction truly set him apart. If you need HVAC or plumbing services, I highly recommend contacting Seth. He’s amazing!Mrs. White-Joyner
Troy Banegas at Mission AC & Plumbing did a great job to fix one of our corroded pipe neck. He charged way lower than quoted price after he found the job simpler. Great guy and great office follow up. Highly recommend them.
Juan was so kind and knowledgeable! He communicated without mansplaining and asked important questions. He called prior to our appointment to give an ETA and showed up right on time. We will be using Mission again in the future for our HVAC needs. Wonderful experience!
I was pleased with the service I received. Ifelt that Juan did an honest, conscientious job. He worked to find the problem and got the heat back on asap. He explained the job needed and offered tips on keeping the furnace working. As an older lady at the mercy of less honest techs, I can appreciate the job he did.
Highly recommend Mission. Specifically, Zach Thomas is a literal angel that descended from heaven. Not only is he responsive and helpful but he gets the job done quickly and I can tell that he actually cares about fixing the issue and making our lives easier. Our toilet stopped working and began leaking from below. There was a bit of water damage. He removed the toilet and continued to check in on the progression of wood drying process (another company) and then was ready to reinstall the toilet asap. He actually beat me to my own house. He is so kind and caring. I legit just want to be friends with him now. Thank you so much, Zach!!!!Couple weeks later - I guess when it rains it pours. Now our air conditioner broke. Seth and Arnaldo fixed it in 3 hours. Thank you so much for your kindness and cleaning up after yourselves. They were great! :)
Very professional and courteous, he took the time to explain the process and walked me through it. He is an asset to your company he did a great job except the thermostats is hanging off , I thank he forgot to secure the thermostat
Our tech, Alonso, did a great job installing our new AC. Everything went smoothly. Any issue was adressed competently. We are very happy with the product and the service.
Mario was very thorough, very professional and very kind. I cant thank him and the supervisor with him (forgot his name, sorry) enough for all the help and information that was provided while my air conditioner was being repaired. I would definitely recommend using Mission Air Conditioning & Plumbing.
We have been very pleased with our service from Mission. The team was recommended by a friend. We had a plumbing concern that turned into a MAJOR repair. Juan led the team at my house replacing sewer line from 2 parts of the house to tie into the city pipe. He was a very caring and explained the process and answered a lot of questions. When I needed to speak with a supervisor about a few details, they made it easy for me to get in touch with Robert. The whole team, particularly Juan and Joshua were very respectful of our time and property.We appreciate the warranty that Mission has, it provides security on high dollar projects.
Corbyn at Mission AC & Plumbing was great. Very professional, knowledgeable, and took care of the issue and not try to upsale anything I didnt need. Very consultative and patient with my questions and has a good customer service aptitude. He represents the company well. I would definitely recommend Mission and Corbyn.
I have heater flush service scheduled for today. I checked my unit which had no leak it damaged part before the visit. As soon as technician enters attic, he started off by trying to tell me I should have multiple parts replaced. He gave me a quote of $450 for replacing pressure valve even before he started flushing tank. After he flushed the tank, he tighten the valve. there was a leak from the valve. Then he said that it should be replaced and he can do it for another $450. After I asked him there was no leak before he is service, he said unit is old and it needs to be replaced at some point. And mission air can replace it for $8450. I asked him to wait for me to call main office. I talked to the main office and explained the situation. I was told to expect a phone call from supervisor explaining how Mission Air handles the valve left damaged by your technician. It is more than 4 hours, there is no call. I cant believe this company doesnt even bother to call back and offer possible ways to fix the issue. I strongly recommend anyone out there to avoid Mission Air. They sent scam artists to houses to trick homeowners for expensive replacements.
Heating Routine Service November 22Arnaldo Cervantes was professional, courteous, knowledgeable in explaining my system and what needed to be done. Great service as usual!New Service Call on August 1Had Mission come out to service my AC/HVAC system. Chris did an amazing job; very thorough, explained everything, and professional. Mission continues to be an amazing company for my AC,.Plumbing & Electrical needs!Update 6/21I had Casey come back out today to now install a new water line and hose bib for my backyard. Incredible work from start to finish and great price! Will continue to hire for future plumbing work.Older PostAfter being told by another plumbing company that all my drains and main pipe needed to be replaced in excess of $20k I called Mission for a second opinion. Casey and Gabriel arrived on time, were professional and courteous, and explained all the steps to determine the issue before discussing a repair plan. After testing, they discovered no issues and it became obvious the other company was trying to steal from me. I will be using Mission moving forward and requesting Casey and Gabriel for any future plumbing work.
Seth Leu from Mission AC and Plumbing came today for our annual heater inspection. Courteous and knowledgeable, Seth took the time to explain his findings and suggest improved maintenance routines for us (way too long between air filter changes). Weve been using Mission for years and have been pleased with them as a company as well as the technicians they send to service our heating/AC/plumbing needs.
Might be a good AC Company, but your techs have poor customer service and bad judgement. As I moved my vehicle off the street for commercial yard service day…they pulled right up front & parked 2 vans as the landscapers were working…I asked them politely to move down a bit & the negative verbal confrontation began. Thank you to the office for having the crews move. By the way the service address was 1 block over & 6 houses down and 1 nicer crew member did pick up your rags.
Calvin arrived on time and understood what I was looking to have done. He was able to complete the job quickly and cleanly. I was very pleased with the work performed and the professionalism.
Christian Garcia was incredibly helpful and professional when taking care of my annual water heater maintenance.He took his time to show me exactly what was going on and answered all of my questions.Would highly recommend!
Martin showed up early, systematically checked everything and zeroed in on the issue, and came in at a lower price for an in stock blower motor that I was told was out of stock and on backorder by another company. Havent got the repairs done yet but its set up for the next day. Accurate diagnostics and fast scheduling of repairs.
Calvin and Zack did a great job. They were both knowledgeable and conscientious. We use Mission for a reason and that reason is good people that do a good job!
It’s rare that you find a company like Mission these days. My first impression was that this is a company that has integrity and professionalism that most blue collar workers don’t have. From the receptionist to the service techs, every person made the whole process hassle free. You definitely get what you pay for with Mission Air 🤙
Juan was exceptionally thorough, providing detailed and professional explanations for everything. He ensured that I had no remaining questions.
Ricky did great job of restoring my A/C. He provided two estimates of interest for better maintenance and one estimate for upgrading. He explained each estimate very well.
Do not use Mission Air. A tech will come and service whatever needs to be taken care of. Once you receive the invoice from them you will have their “annual service subscription” included as a little surprise. After I brought to their attention that little surprise and going back and forth for the charge to be removed, eventually it is. Unfortunately, I got to find out today, our address is being labeled as “do not service”! Pretty bad way of doing business.
Do not use this company if you want quality and customer service. During installation of a new AC a tech damaged hallway paint, trim, drywall and new carpeting 2 days before an open house for buyers. I’ve made many attempts to reach someone, providing photos and seeking compensation for repairs. The service manager didn’t respond. A technician said, “This is above my pay grade.” In response to email and texts showing the damage, a customer service representative sent this response: “Where are the receipts.” I asked to speak to a manager, and she said no manager was available. One bright spot is after the home inspection, I had a tech service a dripping emergency condensation line and gas leak at the fireplace. Jimmy Ortutay expertly removed a fireplace tile without damage to cap a gas line behind the wall. I’ve been a customer of Mission AC for 14 years with no issues until now.
Damar is very knowledgeable and professional. He was a pleasure to do business with. I will request Damar for future needs. Thank you so much! God Bless!
Great experience so far using Mission for AC and heating tune-ups! Corbyn came by today and did a very thorough inspection of my systems, including photos, videos, and explanations! Much appreciated!
Shady …. Invoiced me almost $5000 to replace an evaporator core with an off brand. List price $825. $4000 in labor for a 2 hour job. Do your research people. Thankfully I was able to cancel the job before they did work. FYI, the installers they use aren’t even employees. The people that showed up to do the work were independent contractors. It would appear that Mission is nothing more than a marketer that originates deals.
Always happy with Mission AC. Technicians are knowledgeable and thorough. Wish their pricing was a little more reasonable. That’s my only issue. Will continue to use them for maintenance of HVAC.
Juan Lopez and the whole Mission team is top notch. They always communicate well, are professional, reliable, punctual, and do a great job!
Troy and Gabriel did an excellent job. Very pleased with their work. They were very pleasant to work with. I’d highly recommend them.
Hired Mission to replace 4 AC Registers & are super happy with the job they did!Techs (James & Jesse) were super friendly & explained the install … I usually go with Abacus but I think I found my new go to HVAC company :)
Juan Lopez was very friendly and thorough. He flushed our water heater and shared pictures and a detailed description for any recommendations. He did not rush and took his time to do a good job.
Ive used Mission AC for a few years since they were used by the contractor who remodeled my home. The positive is that they do come quickly if you have an AC issue. The negative (and it outweighs the positive) is that you will pay 2-3x what it should cost to fix any issue. Get some someone else to give you a quote!
Juan, Christian, and Josh did a great job on several projects for us. They made sure that they solved the issues, and followed up to make sure that we didn’t have any problems or questions. Highly recommend Mission and the team that helped us.
Christopher Crespo did an excellent job in doing maintenance. He was very thorough. He took pictures and explain in detail what he had done and recommendations for future repairs. The company I previously used just did a cursory review and never felt need to clean units. I am very happy with the service provided.
As always, Mission Air and Plumbing did a great job and helped me understand next steps and the process. Rex was very helpful and I appreciate his time and expertise. Great job Mission!
Juan is knowledgeable in what he’s doing. He walked me through the issues with my hot water tank and suggested some updates to it. He was polite and friendly.
Juan from Mission air was great - professional and thorough. He was on time. Communication and booking with Mission was easy and efficient. I highly recommend this Mission Air Conditioning & Plumbing.
Update Nov 2024: Mission Air did a health check on my furnace. Excellent service. All aspects of this check were clearly documented and explained.---------------Received quote for whole house generator, very thorough and professional review and estimate.Update (Aug 2024)... Mission added a gas line connection to allow me to connect an electric generator that will run on natural gas. This will be very useful for power outages. Very fast service.Update (June, 2024)...Mission replaced my breaker box, all the breaker switches and added a whole house surge protector. The work was excellent and professionally done. I would happily use their services again.Mission provided annual service to check plumbing and air conditioning. Excellent service with a great amount of attention to detail.
As an HVAC Tech I couldn’t imagine working anywhere else. I love how Mission stands behind their work and how they take care of their clients. When I was searching for a company that aligned with my service style it was a no brainer for me that Mission Air was the company to join.
Always a nice experience with Mission. James Henry III was no exception he was kind and informative and not some pushy sales guy at all.
Great experience. Quick, friendly service from Juan B. Arrived on time, checked the system. Confirmed the Theremostat as the problem, replaced it, and thanked me for calling them. Overall great experience. Ill call again if other services are needed
Rick Gonzalez did such a great job inspecting our air-conditioner system! He found a part that need replacing and went as far as helping us with sorting out the warranty on a battery. Not only did he do a great job, hes also a really nice person too! Cant say enough good things about Ricky. Also all the customer service reps were extremely helpful and patient. Thanks everyone for your help! Super thankful for Mission ACs tune-up membership. A great value!—Update 11/21/24Another great maintenance visit by Martin! He efficiently reviewed my heating system and provided a thorough overview of its current performance. The maintenance club plan is worth every penny. Thanks guys!
Juan Lopez quickly diagnosed our ongoing plumbing issue, a drain line from our laundry tub that had been backing-up after doing a load. He resolved the issue and tested our system prior to leaving, ensuring that the issue was indeed resolved.
Seth was a rockstar! Extremely professional. Knew his job and walked me through the process. I will definitely be using this company again.
Ricky was awesome. He was very thorough with his inspection and explained everything to us making feel very satisfied with his estimate. Called them for an emergency visit and they were there within the hour.Thanks again for your help.
Arnaldo Cervantes came out this evening to assess our Problem with our AC. The thermostat was set at 75, and the indoor temperature was 80. He determined that the motor on the compressor had gone bad. In a little over an hour our house is cooling off and more comfortable than when I got home. Arnaldo is personable and professional. We have not had any problems with the work he has performed. We highly recommend mission and Arnaldo Cervantes for your HVAC and plumbing service.
Love Mission AC &P. They are very responsive. The technician are thorough and knowledgeable. I trust their work and recommendations.
Prompt and very professional. Thorough look at our whole system to understand the problem. Looked up our extended warranty. Had the new part on his truck ready to go. Very happy to recommend Ricky and Mission.
Calvin was great. He explained where it made sense to have our gas line for our new generator and showed how everything works. Calvin was great and I highly recommend him
Josh was very personable and knowledgeable. He even made a run to the hardware store to pick up the fix, since it proved to be an unusual issue. Thanks for going the extra mile Josh and thanks to Mission AC & plumbing for the timely service!
Today Josh came out to fix a slow leak in the bathtub. He was professional and friendly. He fixed the drainage and now I can drip the bathtub when we have freezing weather. I would recommend Josh and Mission PlumbingRicky came out today to do an annual check on my AC and he did a through check. He was very nice and respectful. He took photos of the areas he was checking so he could show me what he found. I would recommend Mission for any AC concerns or problems.Demar and Christian are so nice, respecptful and helpful. I would recommend Mission and Demar and Christian for plumbing and AC service.
Juan was a fabulous plumber. Our toilet and water heater are are set to go. Id recommend him any tine. He gets a 10.
Juan was on time, really understanding about the dogs being loud, he explained each service and broke down what went into it. Overall a super nice experience, if we ever need another service, they’ll be the first we call.
Martin was excellent. He arrived on time and wore shoe covers and thoroughly inspected my AC and educating me every step of the. He also gave several options on how to purify the inside house due to my chronic issues with allergies. He was AMAZING!
Mission AC and Plumbing does our annual water heater flush. Christian did a great job and corrected some items to prevent issues cropping up in the future. Highly recommended!
Had a problem with low pressure in our hot water line, and called Mission to come out and take a look. They were prompt and courteous, and gave plenty of notice of when they would arrive, and provided a picture of the technician who was coming over, which I liked for safety reasons.They were able to run a new water line from the water heater, which did fix the low pressure problem, but I will say I felt like there was a lot of pressure to go with more expensive options, and the prices are extremely high.Pretty much right after they left, the water heater stopped working. They were nice enough to come back out the very next business day, and quoted me some very high prices to either replace the part or replace the water heater. They insisted it had nothing to do with the work they had just done on it. Could have been a coincidence, but its not a company I would recommend to anyone else.
Great service! New system installed and they come back to balance without question. Fantastic folks
DMarquise Dunning was on point with getting in, hearing the story of what was going on with my water heater, doing a thorough check with the voltmeter to show me that the voñtage on the bottom heating element was unusually low and explaining how just replacing bottom element was not going to resolve issue of voltage given thatbthe top element provided a loop to the bottom and that replacemenet of entire heater was more prudent. He provided flexible financing options. The new heater works great. No issues with running out of hot water early now. Very happy.
Way over priced. I was charged 816 dollars for this one valve to get replaced. Come to find out after shopping around to other various plumbing company’s it should have been Less then half of what you all charged me. I will not return to do business with you all in the future. Thank you
Arnaldo discovered that my HVAC blower fan was covered in paint, without a doubt collecting dust and other allergens. He got it cleaned up for me quickly and professionally.
Mission always does a great job. Mario was able to find an issue from a previous condenser install by another company. I’ll only use Mission from now on!
Called about water coming in through the floors every time it rains after Hurricane Beryl, as a foundation company recommended checking the drainage pipes to see if there was any leaks. It was easy to make an appt. Rex, the service technician came on time and was courteous and righteous - he told me it looked more like an exterior wall problem and that it wasnt likely plumbing.Also had him look at something another plumber had recommended doing when I had that other plumber replacing my galvanized pipe - Rex let me know that although the pipes were old lead, it was still fine the way it was and it didnt need to be replaced.As a single female who is an office worker, I felt like the original plumber was trying to upsell me because he knew I didnt know any better. Im glad I got a second opinion, and I appreciate Rex and Mission Plumbing for their integrity and transparency. Plus, Rex sent the invoice, and the pictures of the house that he took upon my request right after the visit - no need to chase down or to keep following up, which is a refreshing change.I think I found my new go-to plumbing company!
Technician Juan Lopez did a great job with his inspection and recommendation for our water heater. When it came to the pricing he broke everything down, tried to find us the best price, and was very patient with all of our questions. Will be looking forward to working with him in the future for any other AC or Plumbing needs.
Rex was very prompt, professional and friendly. So glad I have no leaks; efficient work!
Juan and Christian were very professional and efficient plumbers. Enjoyed their visit, and the new disposal.
The techs name was Seth, I did not see him in the dropdown list. He was great, went above and beyond to get my system up and running.
Our experience with Mission AC and Plumbing has always been excellent! Our technician, Corbyn, was kind, professional and knowledgeable about our unit and its needs.
Seth did a good job and I appreciated his review of my heating system. After the new year I expect make a plan going forward.
Best AC company! Arnaldo is a great technician. Super helpful and very attentive. Highly recommend.
James H. was very thorough. He made a few recommendations and helped us trouble shoot air balancing. He made some repairs and got us ready for winter.
We got 3 quotes from 3 different companies and Mission Air is a decent one out of all. When I called in the request for the service, they were so responsive in getting all the information needed to get me started. I also requested them to get the work done as soon as possible because we need our sink. After finishing the work, they cleaned up and everything looked perfect as we expected. Thanks for your hardwork and fast work
DMarquise did a great job! He was friendly, professional and knowledgeable. We appreciated his service!!
Great company the gentlemen took their time to outline all the issues and offered various alternatives. I had already dealt with 4 different plumbing companies previously and dealt with mis-diagnosis, not attaching a pipe correctly, lying about having a license to outrageous quotes to fix just 2 pipes which wouldnt take care of half the issues I would still be left with. Definitely going to them for all my future plumbing issues. Will also Highly recommend them to all my family and friends.
Juan was detailed, fast and explained what my AC issue was. I highly recommend mission AC.The work ended up being very extensive on the more recent visit - Hector came and far exceeded expectations! They stayed until very late getting A/C running in my home and saved us another painful night for my wife and family.I highly recommend Mission AC.
If I could give zero stars, I would. This company totally screwed my mom over when we hired them to fix and issue with her pipes and dug under the wrong side of the house and still tried to charge her over 20k without fixing the issue: like really?
Calvin and Zach made two trips to fix a drain clog and to seal a drain on the bathtub that the original builders did a shoddy job on. Both times they were friendly and explained everything they were doing and then did great work.Great experience!
Calvin was EXCELLENT! He went above and beyond. I had an issue with a leak in my yard. Calvin was able to determine it was a leak from the city water main and even went so far as to come out to meet with the city water department to share the results of his tests. He really went the extra mile by coming to my house at 7:00 am to turn off the water so that the city would know that the water was not coming from my water line. His efforts were vital to getting the city to make the repair after 5 months of the city saying the problem was on my property. Very impressed with his knowledge, skills and work ethic.
Josh is an excellent example of a Mission service tech; professional, very knowledgeable and very polite. Thank you for the help and good service!
Juan Lopez and Gabe did a fabulous job!They explained everything they did as they went along. They are very polite, professional and knowledgeable in what they are doing. Thank you Mission Plumbing!!
I called Mission A/C about 3:00 pm today, August 9, 2024, to get our A/C serviced. They responded unbelievably fast, and sent technician James Henry, who arrived around 5:20 pm! James serviced our air conditioner, explaining each step he took. He was very thorough and knowledgeable. I highly recommend this outstanding company for their quick response and great employees!
I had a toilet problem and Calvin and Zach came out assed the problem and repaired it. They were polite, told me the problem and fixed it quickly and professionaly made a Very Clean jobI would use them anytime and they do HVAC !!Great Job Thank You ☺️
I have had a lot of issues with other A/C companies in the past and dealing with home warranty issues on a new home, but Mission A/C on the other hand has never disappointed me. They are always quick to respond, on-time with good update communications, and have professional experienced technicians who take the time to explain what is going on with the system. Edgar was our technician the last few tune-ups (we do a A/C and heating tune up each year) and he is great if you get him.
This might be the company to call for routine maintenance, but if you need a repair, my suggestion is to call someone else. Their ability to diagnose a problem, responsiveness, and effectively communicate deserves ZERO stars.I called because the vent supplying my kitchen/dining area had no air flow, causing my downstairs to be significantly colder than upstairs. When the tech came, he said he would need to cut the sheetrock in order to visualize the duct. The charge was $225 for that. I agreed and paid.The first cut attempt in the kitchen was unsuccessful so he made another cut in the bedroom closet (see pics). After running a camera and taking pics in the duct, his assessment was that the low flow was due to the duct being clogged with insulation (which is actually listed as ROOT CAUSE in the estimate).In addition to needing this repair, I was also interested in getting a quote to replace the ac and furnace because I had recently purchased this home KNOWING that it had an aged system. For this, a different tech came to assess and gave me a quote for 12k to replace. He even mentioned that I was good for the time being. Your unit is still working.On the day of the repair, I was there to meet the tech, let him in, then left for work. I received a call from him later that afternoon saying that the repair was complete and air flow was restored....only for me to come home later that evening to a cold downstairs. There was absolutely no difference in the amount of air flow to that particular vent. I called to let them know and they offered to send a more experienced tech to troubleshoot.When that tech came, all I got was it could be this, or it could be that,...he also mentioned something about a damper, and was told the service manager would contact me with an estimate. I had to call several days later to find out when I might expect the estimate. When I received it, it was an estimate to REPLACE the entire system. When I was finally able to speak to the service manager, he said my guys told you the unit needed to be replaced. My response...Uh no...they did not. They told me the problem was the duct being clogged (see invoice again). Im actually the one that inquired about the cost to replace. In the meantime, I received an invoice for $525...the cost to remove the insulation from the duct, i.e. repair the air flow.These back and forth service calls began on January 4th. Over a month later, Im out $750, and the only difference I notice is the 2 gaping holes in my sheetrock!My lesson learned: Read the lowest Google ratings too. As you will see in this case, there are several recent 1-star ratings with very similar experiences as mine. Poor response, high fees, lack of communication, etc.
Arnaldo C. was very knowledgeable and easy to talk to. He performed a thorough inspection of my system and, more importantly, he informed me of what he was doing and why. I will be requesting him for all future appointments.
Excellent experience. Mario was knowledgeable and took care of testing the heating system and made modifications to the maintenance schedules where required.
Martin was on top of his game! He found the problem very quickly and was very professional. I would recommend this company.
Very prompt and pleasant. Job well done. Will call Mission for any future needs. THANKS
Calvin was very courteous and professional. We appreciated him explaining the issue and his work ethics.
Calvin was great. Price was a little more expensive for a disposal, but the service was great and the work is excellent. Worth the extra couple of dollars knowing I will get what I need
I have nothing but positive feedback about Mission AC. Im on the plan to have maintenance and servic, and they do an excellent job. They arrive on time and always let me know any recommendations to enhance my AC needs. Today was Edgar was my technician and he was great, very professional. He explained what he was doing and how I can preserve my units compressor and have a more efficient system to reduce power usage. 5-Star experience. 🤩
Juan was great. Friendly fast service and checked the rest of my house for any other issues.
Josh at Mission Air was great! The plumbing inspection and quote were completed in amazing time! Thank you!
I had an excellent experience with AC technician Seth.He game all the information about the AC system problem that I had in my house and also explained to me step by step in what I had to do to fix the problem
Great job by Juan plumbing in valves to allow on demand hot water heater to be flushed.
Christian is a nice and professional plumber, he explains everything and help me find the problems and give solutions what my sink multiple issues. Really recommend.
Josh was very knowledgeable and polite! He answered a few questions I had offered advice on a few items. Great experience!
Proceed with caution. Mission came out for a minor plumbing issue and an A/C tune up. They had to come back 2X after the plumbing job: once because they didnt clean up after themselves and another time because the pipe fixed was leaking.For the A/C: they recommended replacing a part. Their estimate was more than 2X the cost of another company I use (and trust). When I asked for details, they would not explain their costs.Like many companies, they refuse to line itemize estimates. This is highly problematic for customers but clearly gives them high margins.Their plumber tried to explain the opaque math as a positive, because he can spend all the time he needs on a job and come back as often as needed to resolve. My take is that if you have more seasoned workers, they can give accurate estimates (no fuzzy math with wide margins), and maybe you dont need to call them back so many times 🤷♀️Recommend going with companies that are transparent with their pricing
Calvin was professional and explained everything. Should I ever have any further plumbing problems I will call Mission Plumbing again.
Definitely recommend Mission for any AC or plumbing needs. They have helped us with AC problems in the past, and recently Casey did a great job replacing our water heater. He was very helpful and worked with our schedule to get the replacement done in a timely manner. Was very helpful explaining the issue and was prompt and quick with the replacement.
Our technician Ricky Gonzalez was prompt, got our A/C working, explained everything, and was very kind. He is why we are so glad we have the membership. 10/10.
Juan and Casey arrived early which was a nice surprise. They were both professional and knowledgeable about my plumbing problem. I was very pleased with Mission Plumbing and will use them again. These guys were my heroes today! They got it done!
Great experience with Ricardo checking out our system maintenance. He did a great job explaining ways to maximize the function of our system.**edit**I am sad to have to edit this 5 star review. Unfortunately, there was damage to my attic door during this visit and the technician, Ricardo, did not notify me of this before leaving. You can see in the image. Wish he had been up front and honest, I understand that attic doors can be finicky
Edgar from Mission AC came out to perform our routine AC inspection. He was able to diagnose some issues easily and provided a honest assessment of what our options were. He was able to complete the repairs same day. I highly recommend Edgar.Juan from Mission AC & plumbing came out for a plumbing inspection and was very professional and thorough. He took the time to explain my options in a clear and detailed way.
I’m very pleased with the service that I received today. The crew was very professional and knowledgeable about my situation. Thanks again for your service and time🫡
Rex finished up my job in record time. Would definitely request him again. Very professional. Rex is a repeat at my house. Right on time and a quick diagnosis of the problem. I recommend Mission and Rex.
DrMarquis and his tram were fast, efficient and very competent. It was an excellent experience!
The service was thorough and to my satisfaction. The technician was knowledgeable of the electronic filtering system and services it as part of the tuneup. No additional Freon was required which was pleasing to see they were not trying to add on subsequent charges.
Mission AC and Plumbing makes is so easy to service my HVAC equipment and tankless water heater. Every single technician in both disciplines that has come to my house has been delightful. Another great experience last week.
Juan came out and did the initial diagnosis, he was nice and fast. My fairly new compressor burned up from a previous home owner’s poor installation. The front office was easy to work with in getting my warranty part figured out and Hector came out the next morning to fix the system. Hector was very thorough and explained to me the things that went wrong and took extra time to make sure everything was operating properly. I will be using Mission again.
Seth did a great job with my furnace tune up! He also gave me lots of useful tips and recommendations for maintaining my system and improving my air quality. Such a friendly guy - definitely recommended.
Carlos did an excellent job on my follow up service. He was on time and answered all my questions
He did an amazing job! He was very thorough and made sure to check all the components of our AC unit. We will absolutely have them back out.
Scam.The tech told me the reason of the not working AC was due to damage of the low voltage line that he has to change the entire line with a $1500+ bill. He seems so sincere and with a detailed diagnosis report and photos so as the property manager I recommended it to the home owner, who didn’t believe that and got a second opinion and the other tech identified overflow switch was tripped and the low voltage line wasn’t connected well(wonder if it’s coincident?), solved the issue with less than $200. I do not like dishonest business and it hurts my credit too. Would warn home owners to look somewhere else.
Troy B did a great job arrived on time. Clean house and fixed the leak quickly and per the quote. Nothing but the best always comes from mission
The tech came out because my pan was full of water and the outside train was dripping water to almost a stream. Told me that my evaporator coil was broken and I needed a whole new system. He told me that my best option until my home warranty to come was for him to remove all of the water inside and the remainder in my pan for a shocking $438.00!! My home warranty came out and said it was only that my pea trap was full of debris which he should me when he cut the line to get to the pipe. It is now working just fine and the pan is dry. So sad when you get dishonest Companies taking advantage of people. I never write reviews, but felt that this was needed to be told so no other person would spend money and it not be the issue to correct the problem. Please be weary should you call them for a repair.
Damar was very knowledgeable and found our leak and fixed it quickly! He was very professional.
Johanny & Juan were very helpful & fast to serve! I’ll definitely use them in the future!!!
Juan Lopez was very professional and seemed knowledgeable when he flushed my water heater. They gave me a quote for >$800 to swap out my $100 neutralizer though… something that will take about ten minutes of time and $100. Juan was great but Mission has me disappointed in that maneuver…
We’ve used Mission AC several times over the years. They are fast, efficient, and responsive. Recently, Casey and his colleagues took care of a few fixes in our master bathroom. Casey was fantastic with explaining our options and getting the job completed. We’ll have them back again soon to fix one other item on our to-do list.
I had a tenants sink that was not draining. Christian went to my rental property, assessed the issue and replaced my garbage disposal the next day. He was really knowledgeable and very professional.
The technician was professional, polite, respectful, and very informative. He went over all of the procedures that were done and the measures taken to make sure that our AC unit was working correctly. He allowed us to ask questions for clarification and gave us a detailed summary. We will use their services again.
What a scam. I called Mission to come officially diagnose a known AC drain line blockage as well as service our unit with a general tune-up. They told me I indeed had an AC drain line blockage, ran some diagnostics on the attic unit, and basically hosed down the outdoor unit for $90.For an extra $499 (which the $90 couldnt apply to) they could clear the drain line blockage which for some reason included a lot of plumbing line items. They wanted to tell me more about the new Mission AC membership plan than why they needed to install new pipes for an AC drain line blockage.I called a competitor and they cleared the blockage with nitrogen for $90 and also cleaned up around the sink where the blockage was in the drain line.Nice try Mission. Ill keep the $410 and post this review in hopes that others wont be swindled either.
I had a water heater leak that ended up needing replacement. I called at 730am and scheduled an appointment and by 1pm I had a new water heater fully installed. Calvin and his crew were very courtesy and quick. They even emptied and carried my wet/dry vac downstairs and resealed the exhaust vent on the roof. Highly recommend.
James was sent for a diagnostic visit at a very fair price. He was able to troubleshoot and find the problem with my Trane unit quickly and efficiently like a true professional. He then explained to me very clearly what my options were and what the pricing looked like for each option. Although I will likely do these repairs myself, the experience with the visit will put them first in line for my annual maintenance work.
Excellent 7 Star Service, gave me an entire tour the the AC/ Heating Unit and how to maintain it! Will use this company forever!
Very polite and thorough. Great job taking pics and explaining the issue and the repair. There was bit of confusion when I asked if the membership (great value) was included with the repair quote, but solid service other than that.
Casey called and advised me of his arrival time and followed that up with an email and text that included his photo. He arrived promptly and diagnosed the issue. He offered me a quote which I accepted and he completed the work in an expedient manner. He also suggested some improvements I can make, which I am considering. Happy with Casey’s work.
Replaced water supply valv RiRicky kitchen sink. Old one was leakingSame rating again in Sept 2021. Found leaking toilet and fixed. Very fast service.Casey did great job both times.******************2023 AC Maint service - Javier did great job.2023 AC follow up work. - repairs that showed up as needed during maintenance visit were made. Great work again. Especially the contortionist placement of the new drain pan.2023 HVAC heater service - Ricky was super. On time good work. Well done!************2024 plumbing check - D’Marquise did great job. Fast but thorough check. 5 Star!2024 HVAC Spring AC Maint service - great job. Found repairs needed. Handled same trip. Very efficient. Juan was super! 5 star.****************June & Aug 2024 - standby generator.David was super at explaining my options of generator size and location. Very pleased with his knowledge and willingness to help me understand. Well done!!***************************Nov 2024 - check gas leak & install new water heaterJosh and Juan were great! First check on gas leak at old water heater. Made it work but noted age and further work needed soon. I decided to go with new water heater. They installed and got it running very quickly. Well done.***^********************Feb 2025 - install gas line to new standby generator. D’Marquise laid and connected the gas line in difficult conditions (muddy, chilly, misting rain). Handled very well. Great job. 5 star for sure!
Very professional, quick, and able to explain issues simply. I appreciated having someone here so quickly after we scheduled.
James was unbelievable.Super knowledgeable, quick, responsive, and went above and beyond to reassure and answer questions. Great service. Will definitely use Mission in the future.
Demar showed up on time which was much appreciated. Our plumbing is working properly again and were confident in the solution that was applied. I would definitely recommend this company to anyone having an A/C issue and needing someone to get out in a timely manner.
I called Mission to get a second opinion on some very expensive repairs to my furnace that were recommended by another company. They were able to schedule me for the same day. Justin came. He was friendly and professional. He quickly found that my thermostat was installed improperly and that was why my furnace and AC wouldn’t come on. For less than $100, Justin reinstalled the thermostat and everything is working fine now. The other guys wanted to replace my blower fan and control panel. My system is still under warranty so it would “only“ cost $2100 for the labor. With no warranty the parts would’ve been an additional $4300. I’m so happy and grateful to Justin for his skill and honesty. I will definitely call Mission first from now on and recommend them to my friends.3/9/2023 My AC stopped working. Anthony came and checked it out. He clearly explained what was going on, and discussed options. He was very kind and considerate. i’m happy with the work he did.Update: 2/11/2025 ive been using Mission AC and plumbing ever since my previous reviews. They do my regular spring and fall maintenance. Arnoldo came today for my fall maintenance that I have been putting off. He was very efficient and professional. He explained his findings and made a couple of recommendations without any hard sell. Im happy with the service and I will keep using Mission.
Mission AC came to the rescue after a weekend of 95 degrees in the house. Technician Roel quickly discovered that a repair would be another bandaid on a continuing problem. After discussing options with Brian Smith, I chose to purchase a new unit. Brian was able to obtain the unit and have it delivered the next day.I’m so impressed and thankful that Mission AC is concerned for their customer’s comfort and Brian went the extra mile to get my unit installed the next day.I highly recommend this company! They are helpful, honest, and willing to do what it takes for their customers.Second review:I discovered a water leak after hours. Josh left a family event to fix the leak.This company is outstanding ! Their professionalism is second to none.I cannot recommend Mission enough.Third review:Another great job by Mission!Joel Moreno explained what I needed, installed it, and explained all I need to know.I will always use Mission.Fourth reviewAlways happy with Mission’s service.Juan did an excellent job with my AC.Thank you, Mission Plumbing and AC!Fifth reviewAnother happy experience with Mission!Thank you, Mario, for AC/Heating maintenance that will keep us warm in this cold weather!
OMG! we had another company come out to unclog a drain and they could not get it done. It was complicated because of some additional lines that were tied in, etc. nonetheless, the original company recomended a demolition to gain access to the wall above the sinks. it was going to be a big expensive job with several steps and it was scheduled for the following week.we had already called Mission plumbing and AC earlier in the day as we had been pushed back on the schedule till late in the day versus early in the morning from the original company. Of courseWe didnt cancel the appointment to get a second opinion and they were actually early and within 10 minutes of entering our home had diagnosed and easily fixed the problem without the need to schedule demolition or follow up work. They were professional and courteous, and saved us lots of money, headaches, and time! We Immediately signed up to have them come check our AC and plumbing twice a year!Calvin and his assistant were awesome professional, and went out of their way to clean and sanitize everything before they left!FIVE BIG Stars!!!!!!
The technician, Ricky, was professional and friendly. Did a thorough evaluation and communicated the results effectively. No pressure to complete new work suggested. I have all the information I need to make an informed decision. Highly recommend Ricky and Mission services.
Bryson did a wonderful job with the electric work my fixer upper home needed. His quote was honest and completed the work in half a day. He is a very knowledgeable electrician and trustworthy. Mission AC plumbing and electric is very reputable. Their quotes are not outrageous. I will hire them again.
Amazing customer service, and the technicians Jonathan Clark for the tankless water heater and Anthony Fox for AC and heat were responsive, explained everything in detail, and were efficient in and out of the house! Will recommend to everyone!Update - had Juan Lopez come out for toilet fill valve repair - excellent service again!
Anthony was awesome! He provided outstanding customer service by taking time to explain what maintenance will be provide, answering any question we had about our A/C. He is friendly and takes great pride in his work. I highly recommend Mission and Anthony!
Corbyn J. was extremely professional and equally knowledgable. He was able to quickly identify and resolve my AC issue in short order. This is the fourth time i have used Mission and service is consistently excellent! Very satisfied and would highly recommend.
Edgar Hernandez offered great service! Very knowledgeable and thorough. He answered all my questions and was very professional. I had an issue with AC not cooling, however Mr. Hernandez fixed the issue.
Quick, courteous, and competent. Got an appointment the next day the day after Hurricane Beryl. Sent AC and electrician, only charged me for the one (modest charge). Figured out my problem (unfortunately required CenterPoint to fix).
They were prompt and knowledgeable. Service was great. Thank You
They came on time and completed the work quickly. Very good service.
James did a very good job of performing the annual maintenance to our air conditioning and heating systems.. I recommend Mission because they definitely care for doing the job correctly. They are also very accommodating.It is a joy working with Mission Air Conditioning. They go totally out of their way to satisfy their customers. James went out of his way to make sure that I was satisfied with the maintenance work he performed.
Arnaldo completed our tune-up today. Hes been here before and is always polite and professional.
I was so grateful Mission could come out quickly at the end of the day. Mario was so nice, helpful, and thorough to ensure he got our AC up and running correctly after Beryl
Casey and Juan were very thorough, explained everything, and did an excellent job replacing our water heater in a timely manner. I highly recommend them to anyone that needs their services!
We had an unexpected water leak and knew that it was something we needed to address immediately. We have used Mission in the past and called them for an assessment and repair. The technician, Damar, showed up and promptly got to work. He was very thorough in explaining the issue and worked diligently to search for the correct pipe with the leak. He cleaned up after the job, answered our questions, and got us set up for the finishing work to the sheetrock. We are pleased with the level of service provided and will recommend Mission to others.
Came to the appointment very early in the time window, promptly found the leak in my kitchen and fixed it. Also repaired my shut off valve. Gave me a one year warranty just in case, too. Plumber that came is named Damar. Very cool dude!
Casey was professional, informative, and courteous throughout the whole process. It was also very quick, so we had our hot water back on ASAP! I would highly recommend Mission AC, Plumbing, & Electric. And youre doubly blessed if you get Casey!
Mr. Casey was amazing. The best customer service. He is knowledgeable. He did amazing job changing my water heater. I changed my tank water heater to tankless one. Mr. Casey did the best and was patient to explain everything. Thank you so much Casey and thank you Mission aircondition.
Calvin and Zach were very professional and did a great job.Thank you so much
Casey and his crew were very informative, clean, and professional. They did a great job installing a new bath tub in our master bathroom. We will continue to use Mission for our AC and plumbing needs.
Demar did an excellent job in fixing the problem with our toilet leaking. He was able to diagnose the problem quickly and told us our options. Once we decided on what to do the job done was very quick and efficient. The leaking was fixed and he was able to save our tile so that was a tremendous help. 10/10 would recommend highly.
1/9/2025 Seth came today to check out our heating system. He said he was fairly new with Mission AC, but he wanted to work with an honest company with total integrity, and he was very happy to have found Mission! He is an excellent employee, and was both personable and professional as he answered our questions and left us in good shape!11/8/2023 Juan came today and did a great job, in the tradition of Mission AC!8/15/2023 Ryan Case, AC Technician, was out today. It turned out our AC problem was related to our plumbing. Ryan couldnt solve all our plumbing problems, plumber scheduled for later today, but he spent time trying, before we realized that it would require more plumbing tools. We very much appreciate a company who has employees who care enough to go above and beyond, who have professional expertise and also have a heart to help people! Thanks again! Ryan is an example of why we love Mission AC!They deserve their high ratings: They managed to work me in just before the holiday and were sympathetic to my plight with company coming and everything that had been below my sink emptied on the counter! They kept me appraised of the time Troy, the plumber, would arrive. He covered his shoes before entering. We needed a Moen part covered by Moens warranty. We were able to get it early and Troy returned the same day to complete the job. They have earned our loyalty!Now, onto cooking the turkey ! 3/20/2019. We just need to use plumbing help to replace our back flow. I like that they let me know 1/2 hour before he arrives with a picture text. Troy got the job done and we are back in operation! We again were very happy!1/11/21 Mission AC / Troy installed a water softener today. It requires no salt! Again we are very, very happy with their service and products.3/29/2023 Had our AC serviced. No problems! We were very happy with the professionalism and expertise of Ryan C., out technician!
It was great seeing James again. He is the perfect company representative. He is very knowledgeable and informative. He exudes customer service.
I had Mission out to do a pre-season tune up on my AC units. I have no complaints about the work itself but it seems like the tune up (as well as the “free plumbing inspection”) were just ways to get in the door of the house to find other issues and book additional expensive services. They quoted me $300 to snake a single drain? Or upwards of $1500 for a patch around the water heater vent. And since the visit I’ve gotten 4-6 calls A DAY from their various numbers. It’s wild. I don’t think I’ll be using them again just due to the pain of dealing with the constant barrage
Seth is very personable and detailed in his inspections. A pleasure to work with!
We’re always happy with the service we receive from Mission. They are transparent in their work and make an effort to be on time. We feel like we’re in good hands when they tell us how our system is doing.
Damar was friendly, professional and a knowledgeable. I appreciate his service and will recommend him.
I’ve used Mission AC & Plumbing many times have been very happy with their service. The technicians are prompt, tidy, and efficient. I highly recommend their services.
Ricky was very thorough in evaluating my heating and air confining system. He explained all the results completely to my satisfaction. He was polite, timely, and professional
Edit- I spoke with the plumbing manager and he apologized for my bad experience and tried to explain why things happened the way they did. He did refund the $49 trip fee since they werent able to keep the appointment within the time frame they gave me. Something he told me that is good to know is that they pay by the job and not by the hour. So it doesnt matter how quick or how long the job takes, it is a set price. I do appreciate that he took the time to call me and that he wanted to make things right.Original Review - I had used this plumbing company a couple of years ago before they were bought by Mission A/C and had a great experience, so I thought I would use them again even though they do more than just plumbing. My appointment was scheduled between 8 am and 12 pm. I didnt hear anything from them all morning long, so I called them at noon and lo and behold my technician was held up on a job that was 45 minutes away from me. So my whole morning was wasted waiting for them and they didnt value me enough as a customer to let me know they couldnt keep the appointment they gave me.When he finally did get there in the afternoon, there were two of them for a one man job. All I needed was a shower cartridge replaced, the estimate he gave me was for $422. I asked him how much the part cost and he told me he didnt know the exact cost, but that the cost included the part, their time and experience, etc. I asked him how long it would take to replace it and he told me 15-20 mins. I thanked him for his time and wrote him a check for the $49 trip fee. I asked if the trip fee would have been included in the total cost and he said no, it would be in addition to it. He said some companies do that, but they dont.I ended up buying the cartridge and the special tool it needs for $60, it did take me 2 hours to complete the job. I was prepared to pay up to $250 for a 20 minute job, but this was way excessive.
Weve had a few reps come assist us & they are all awesome!! Shout-out to Rex && Calvin & Arnaldo - Thank yall for being so helpful, practical & insightful!!! They identified practical solutions for our slight plumbing fixture issues (just a screw here, a stuck spring there) & gave us an important update on the condition of our Sewer line which is in disrepair. They addressed all of our questions & concerns with straightforward professionalism & friendliness. Were very happy with the service provided & considering moving forward with the annual maintenance plan. Thanks again!!
Our furnace died the day the temperature was dropping to 23 degrees. Mission worked until 11pm installing our furnace so that we would have heat. Not only did they do a great install job, but they were very respectful of our home and cleaned up after themselves. I highly recommend Mission AC & Plumbing.
Juan Barron/AC Technician with Mission AC, has been my technician at three of my residences (two in Houston and one in Pearland) for several years. Juan is a Five Star technician in that:1. He completes all basic AC maintenance services with a high degree of competency; and 2. He provides expert diagnosis of any other needed service/repairs with clear and concise explanations of why service is needed, how the service is to be completed, when the service needs to be completed and the projected cost of the service.For the above stated reasons Mission AC is a Five Star company.CustomerDonald R BrownDate: 4/1/2024
Juan Barron did a great job! First of all, he arrived on time in the timeframe given. Very polite and friendly, Juan listened to what I had to say about the problem I was having with my Hvac system. He diagnosed the issue quickly, and clearly explained to me what was happening, how to fix the problem, and the cost of the work to be done. I was able to inspect the finished repairs and everything looked good. I am happy overall and my Hvac system is working as it should. Same day service and a knowledgeable technician - Awesome job, thank you!
I used Mission to replace a faulty damper motor. Arnaldo was extremely professional and knowledgeable, and did a great job. He diagnosed the problem quickly and provided a solution to avoid having the same issue crop up in a couple of years. Im happy I used Mission for this job!
December 23, 2024Great service from James. Promptly determined and repaired the issue (faulty stage 1 valve). He answered all of my questions in a very simplistic manner.Friendly, professional, knowledgeable and respectful.5 star service!November 21, 2024Great service from Mario, as expected. Routine, semi-annual checkup.August 20, 2024Rex came to repair a leaking pvc male screw fitting where it joins a female copper screw fitting.on my whole house water filter supply line.Clearly very talented. He was friendly, polite and willing to explain what he was doing. He installed a heavy duty (sch 80) replacement pvc fitting.Outstanding plumber/technician. I am always impressed with the talent that David Lewis hires to help his customers.5 stars for sure.March 20, 2024Richard came for the spring checkup.Great service! Always has suggestions to keep system running well. Mission’s people are very professional, courteous, respectful and friendly.December 16, 2022; Ryan Case came for our fall checkup. Friendly, polite and extremely professional. Took the time to talk to us about system enhancements, including a NASA supported honeycomb/UV filtration system. Added some tweaks to our self-maintenance procedures, which was appreciated. David hires the best!September 13, 2022; Calvin Inman, Christian and Gabe returned to complete the install. Completed with precision. System looks incredible. Tedious (on their part) flushing of system resulted in perfectly clear water. Professional job re-grading trenched soil.Have never been disappointed with David’s teams’ work.September 9, 2022; Casey and Christian Garcia just left. Their team was here to install a whole-house Enviro Water treatment system. Finding the main water supply line proved to be an issue since it was a copper loop line which ran the length of the slab, underneath it. But, they persevered, found it and came up with a Plan B solution. It involves removing and replacing bricks to access the supply line. David Lewis’ teams never cease to impress. Incredible service. Only call I will ever make for my HVAC and plumbing needs.Joe Arenales performed our annual fall checkup. Professional, knowledgeable, friendly and thorough. 5 stars to another outstanding Mission Air employee!Anthony Fox came to install SmartAC device add-ons to our two units. He was very knowledgeable, polite and professional. The owner, David Lewis, has instilled this in his people. Of the several technicians that he had sent, for routine spring and fall system check-ups over the years, all demonstrate the qualities that Anthony demonstrated.I have and will continue to recommend Mission AC and Plumbing.Outstanding business model, earning customer’s return business.Update April 2022:Jose Ventura just completed our bi-annual system check. Another stellar technician that David has on his team. Professional, knowledgeable, polite and friendly.So proud to support a business that makes it’s customers a top priority.5 star company!April 2023 UpdateAnthony Fox performed our spring maintenance. Polite and professional, as always. Friendly conversationalist suggesting a couple of system improvements.
I was pleasantly surprised that during this busy Christmas time (service was the evening of 12/23) that I was able to get my leaking guest bathroom sink ready for company on 12/24. Christian was friendly, knowledgeable, and took his time explaining what needed to be done. I appreciate the quality service. Thank you!
Juan was prompt very knowledgeable and took the time to answer our questions. He has an A+ 5 star from us!
I recently hired this company to come out and check out my HVAC unit. My technician was Juan Barron, he was very professional, and answered every question we had thoroughly.Thank you Mission AC and Mr. Barron. I know who I will be calling for any future services I might need.5/5
Casey was very friendly and knowledgeable. He seemed really interested in helping fix my problem through several finance options. He never said we cant do that! The job was done fast once we had our finances in place. Ask for Casey!
Mission AC is always our go-to. They are quick and very timely. They are reliable when they say they will arrive and always give updates on their timing. So easy to schedule and work with. Calvin was great and very professional!
Casey, Alex, and Gabe were amazing, professional, responsive, and answered all of my very detailed questions. Came same day I called and got the job done fast. Highly recommend!
Juan Lopez came today to do the heater flushing and plumbing inspection. He did a great job to check the system, and explained to me potential issues. Job well done!
I have been so happy with the services Ive received from Mission Air. Ricky Gonzales, James Henry, and Hector Alonso have been my technicians. After they reviewed the system, each took time to show the findings. they made some additional suggestions that would help me better maintain my system for the long-term. Im very happy with their services!
Great communication, fast, courteous, and efficient! What’s great team they are!!! Bravo!!
Great experience with Mission today. They were able to come out same-day and gave us a couple options with clear costs. So happy to have our AC working again
Martin did a fabulous job. He paid great attention to every detail and explained everything thoroughly. Martin has a very friendly personality. I would recommend Martin to anyone.Way to go Martin!
Juan was on time and very professional. He advised that the unit is working as it should be and pointe out that is pretty old. He confirmed with me that I am changing the filters on the regular basis, very through.Thank you.
!Seth was an awesome technician! He was very thorough and explained everything, made suggestions/options to fit my needs/budget. I will ask for him again!👍
Unfortunately we have had several unrelated issues with our A/C in the past few months.We called Mission on advice of a friend. So glad we did!!They have an excellent team and we have been so pleased. Juan was so helpful!
Our water heater was leaking and needed to be repaired along with some other work. Juan and Casey were great. They were on time, very professional and trustworthy. We will definitely keep Mission Air Conditioning & Plumbing in mind in the future.