A few days ago, I called them about a leaking toilet, and they promptly arrived, changed the tanks seals, and resolved the issue. When I called them yesterday complaining of no hot water, they diagnosed my malfunctioning water heater and discovered a tank failure. They replaced it in two days after providing a prompt estimate. Excellent experience; the new one and the connections seem very promising. This business is concerned with meeting the demands of its customers, like me.