Lennox Stores (Parts Plus)

11727 S Sam Houston Pkwy W Suite A, Houston, TX 77031, United States
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Lennox Stores (Parts Plus)
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Comments
Sa
Review №1

Customer service exceptional!!!!!Very considerate in us hard working guys got snacks and drinks to rehydrate. Best Lennox in town

Ra
Review №2

Jeff at the counter is very helpful and knowledgeable.I got my questions answered and learned even more than I knew to ask. Couldn’t recommend this location enough.Very fast and knowledgeable.If you need anything Lennox, this place does it right.

Mi
Review №3

Jeff helped me set up my account and file a warranty. He was very friendly and helpful.

To
Review №4

They had the part I ordered there. But there was 2 guys behind the counter and I was the only one buying there and it took a good 30 minutes to get out because both of them were on the phone.

ye
Review №5

Great customer service! They’re all so helpful, specially Jose he helped me with warranties and also finding everything else I needed.

ar
Review №6

Well every time i arrive its always professional and quick

az
Review №7

Nobody picks up the phone was on the phone for 20 min and finally hung up. How will we know if parts are available at your location.

Da
Review №8

Great customer service parts are always available pick up orders are fast! one of my best Lennox location for all our company HVAC needs!

Th
Review №9

Great customer service from Mr Damir Dzalic pick up orders are fast! one of my best Lennox location for all our company HVAC needs!

Is
Review №10

Great costumer service. Great team work. Jose Ramírez is always willing to help and he knows what hes doing

习超
Review №11

This is my favorite lennox location. Jason always takes good care of me.

Ju
Review №12

Very helpful staff. Took a while to get a warranty done but they handled it well.

Ch
Review №13

Countet help vey friendly and competent. Hold time on phone very long . I was on hold for 45 min.

Da
Review №14

Nice peoplesGot order perfect and on time10/10 will go again

cr
Review №15

Jeff makes the best tacos

je
Review №16

Poor customer service rude , they guys think that are doing a favor to technicians or contractors they dont to like do warranties , they dont have any supervision

Ko
Review №17

The counter help is extremely rude and it seems to take a miracle of God to get them off their butt

Bi
Review №18

Best service ever👍Thank you Damir

Ro
Review №19

Worst customer service experience ever

Kb
Review №20

Counter guys are very rude, act like theyre doing you a favor.

Lu
Review №21

Worst customer service

Vi
Review №22

Friendly and fast service.

Mi
Review №23

Bad policy of making people wait outside

Da
Review №24

Always quick and helpful

Pa
Review №25

Didnt have what I needed

Ma
Review №26

Good service

cr
Review №27

What can I say its lennox

Je
Review №28

Good service

Information
11 Photos
28 Comments
3.7 Rating
  • Address:11727 S Sam Houston Pkwy W Suite A, Houston, TX 77031, United States
  • Site:https://www.lennoxpros.com/stores/location/houston-southwest
  • Phone:+1 281-561-8520
Categories
  • Heating equipment supplier
  • Air conditioning system supplier
Working hours
  • Monday:7:30 AM–4:30 PM
  • Tuesday:7:30 AM–4:30 PM
  • Wednesday:7:30 AM–4:30 PM
  • Thursday:7:30 AM–4:30 PM
  • Friday:7:30 AM–4:30 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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