I received several quotes from several companies and this company brought me the best price of all at almost half the price.! Professional and dedicated team knows the job.! Definitely recommend this company. Thank you very much David.!🙏🏻And here are some pictures I took.
Andrew did an amazing job in a very short period of time. He addressed all my concerns and found an issue that would have come up in inspection as I will be selling this house. So thankful for the great service and transparent communication.
Steam Express in Austin performed a chimney sweep and dryer vent cleaning. The two jobs were conducted efficiently by Andrew and Joseph in about 45 minutes. The crew was friendly and professional and cleaned up nicely. A high degree of confidence that the job was done properly and professionally. Good team.
Andrew came today to clean dryer vent. He climbed on roof and cleaned thoroughly. I really appreciate him coming and cleaning vent. He was very helpful.Today we got rain on and off so roof was wet and he could not pickup the lint he pulled from vent. He left lint on the roof which will dry in few days hopefully and come down.
These guys are professionals! They will explain everything clearly first and show you what they are doing.We needed a deep clean. Andrew came in and did an inspection first. After inspection he clearly showed us how the duct looks inside and then suggested what exact treatment was required for our vents.His rates are also reasonable. I’m glad we chose them.
Andrew did such an amazing job at vent and duct cleaning at my place. He did really good deep cleaning inside the Ac, ducts, cleaned dryer vent and returns. I highly recommend him.
Andrew from Steam Express was wonderful to work with. Very personable, caring, and reliable. Carpets look fantastic at a very reasonable cost. Please give Steam Express a call when needed.
David and his team came out to deep clean all my air ducts he showed me videos and pictures before and after I was very pleased with their work, I will highly recommend steam express to all my friends and family
Andrew from Steam Express was Absolutely Fabulous. His Mannerisms and Expertise was more than what one could ask for. He went beyond of what I needed. I had called several companies, so make sure the other companies dont bind side which you wont get with Steam Express. Steam Express was honest when calling around other companies and completely honest for my heath and finances as well when they were here. I Highly Recommend Steam Express.
Andrew arrived on time and performed an inspection informing us of some mold issues etc. He provided an estimate and quickly did a thorough deep cleaning of all ducts and mold treatment. He was friendly and professional. Highly recommend him!!!!
Andrew was excellent and worked with me to fit my needs to clean a large sectional couch and ottoman! Andrew was on time and professional. See pics for before and after of one of the cushions!
A huge thank you for the guys at steam express for taking care of the air flow in my house. They deep cleaned all 15 ducts and sensitized the vents. They also treated my fire place and chimney for no additional fee. Good job !
Andrew was awesome. Cleaned my dryer ven and showed my the proof. Great job in and out. I highly recommend him!
Andrew came out to clean my dryer vent and did a wonderful job - and I got a 6-month warranty! I really trust him with my home.
5 Star plus. Andrew and his partner went above and beyond. My issue was truly extreme, Andrew never gave up. I highly recommend this company Steam express and Andrew.
Andrew from steam express came to my home and did a great job! He made the whole process easy and took his time explaining everything. I had no idea how important it was to maintain the ducts in my home. My home feels and smells clean! Thank you for all your hard work and I’ll be a returning customer.
We had our ducts cleaned and are very happy with the results. Andrew serviced our home and was thorough, professional ,and had great communication with us throughout the process. I would certainly recommend them!
I called Steam Express to have my dryer vent cleaned after an inspection of my home. It was easy to schedule an appointment. I received a call from Andrew at least 15 minutes before his arrival. Andrew found my dryer vent conduit severely clogged due to 24 years without maintenance. I did not know that cleaning the dryer vent conduit was needed. I thought that cleaning the dryer filter and vacuuming inside the flexible dryer hose was all that was required. I highly recommend Andrew.
Andrew and his crew were great! He provided a video of the chimney cap too so we could see it was in good shape.
Andrew from Steam Express was professional and great. I definitely recommend him!
Hired steam express and Andrew showed up for a deep cleaning of the air ducts in my home, and I couldnt be more pleased with the results. From start to finish, the entire experience was seamless and professional.He arrived promptly at the scheduled time, equipped with all the necessary tools and a positive attitude. He took the time to explain the process to me, ensuring I understood what they were doing and why it was important.The cleaning itself was thorough. He carefully cleaned each vent and duct, ensuring that no dust or debris was left behind.One of the things that stood out to me was their commitment to customer satisfaction. They went above and beyond to make sure I was happy with the service, even offering tips on how to maintain clean air ducts between professional cleanings.Overall, I highly recommend Steam Express to anyone in need of air duct cleaning.
Andrew from steam express did a wonderful job cleaning out my air ducts he took pictures before and after of the cleaning I am very satisfied with steam express 😁
Andrew with stream-express did a fantastic job . Cleaned lot of lint from my dryer vent. Which would be a safety hazard. He is communicative and came on time.
Andrew arrived promptly and as scheduled to clean the chimney in my house. He was very friendly, polite, and professional. 10/10 would recommend and will be using again!
We needed a service from Steam Express in what we thought was a small simple job but when our thorough and professional technican Andrew arrived he made us aware of what he saw and what we definitely needed. He showed us photos whereby we needed help NOW rather than Later. His expertise was amazing and really appreciated. We highly advise you use them for your ducts. Thank you Steam Express and thank you Andrew!
Andrew was amazing. Did an excellent job throughout. Was very satisfied with the job done.
Beware! I scheduled with Steam Express after getting their coupon in the mail. Do not be deceived - the coupon is worthless. I expected to spend between $200 and $400 dollars with the coupon, after what I assumed they would find a few other things that needed to be cleaned other than what was stated on the coupon. I had to the technician down from over $5000 IN CHARGES. Ridiculous!! His team came in and immediately started taking down air vents and starting to clean, prior to talking about what work could/would be done, so I didnt even have a chance to discuss the options with him before the work was already being done. I had to keep taking more and more things off the list of what they were still planning on doing.He gave me a deal for a few thousand less but I felt completely rooked. He offered to let me pay in two installments, which I took, but I have no respect for the way they do business. BEWARE before they come in and start taking apart your house before discussing charges. I will never recommend this company to anyone.
Wonderful service! Andrew did a very good job for cleaning the air ducts and dryer vent!
We highly recommend Steam Express, they did an amazing job. They are professional and extremely knowledgeable. We will call Andrew in the future.
Andrew is the best! He discovered mold in our ducts and immediately recommended a plan to clean and disinfect for a very fair price! Highly recommend!!!
I cant say enough good things about Andrew! He got the job done quickly and it looks great. I would highly recommend his chimney cleaning services!
Dennis and his crew did an excellent job. Dennis absolutely went above and beyond and provided excellent service and gave 110% The pricing was fair and the work was excellent. I highly recommend.
Great experience with Andrew of Steam Express. They identified some issues with our system we were unaware of and made recommendations for remediation without pressure to buy equipment or service. They were very professional and diligent with their work, and easy to talk with regarding questions we had. They made suggestions for preventive maintenance. And they will be back in six months for a follow up treatment of the system. Additionally, they provided us with pictures of the issues they observed. In the end we were satisfied with the work and would recommend them.
Andrew did an exceptional job cleaning our air ducts. He was punctual, professional, and thorough in his work. Our air quality has noticeably improved since his visit. Highly recommend his services!
Andrew was very professional and the work/service was spot on. Highest quality of work; furniture, carpets and stairs look like new.
Andrew and Joseph from Steam Express did a great job cleaning the ducts and the fireplace. Thank you guys on a job well done!!!
Andrew and his team came on time and did a fantastic job cleaning our 2 floor home. Would recommend them to get your house cleaned spick and span.
Andrew did a good job with my dryer vent and I will highly recommend steam express
Andrew from steam express did a wonderful job cleaning my chimney I even got before and after pictures way to go Andrew
David was amazing! He was extremely thorough and made sure we understood everything they were doing with our air ducts/vents/etc. I would highly recommend David & Steam Express to anyone I know. Price was extremely fair as well for as much work they had to do with our home. Nothing is too much to keep your family’s health in mind. Thank you David & Steam Express. We’ll use you in all of our future homes. 😁🤍
Embarrassed to say we had 20 years of field mouse damage to our vents and air ducts, plus mouse droppings and mold. It was gross. Andrew didn’t hesitate to patch the ducts for free and vacuumed everything SAME DAY. Great service.
Great service, explanation of everything. Really felt Andrew went above and beyond to take care of everything.
Great job! We moved into an older home and had Steam Express come clean our AC and our rugs. Our vents were discussing. They did an amazing job cleaning the mold from the vents and our rugs. I plan on having them come out on a yearly basis. I highly recommend them.
Andrew really did a good job on cleaning my dryer vent. If your dryer vent is not cleaned it can cause fires. I didnt know the outside vent had a bird nest enlarged in the dryer vent. I will buy a enclosure to prevent this from happening again. I learned a lot from Andrew. Andrew even agreed to put the bird guard to protect my vent from future bird nests. I will call on Andrew again for future repairs. A job well done.
Andrew and Jose did a great job cleaning my air ducts chimney and dryer they gave me a great deal I am so grateful I called steam express Ill be using them from here on out
Andrew brought my carpet back to life, and it looked almost new. If you are interested in the Anderson Mill area, he is easily assessible. Give him a call.
WOW I AM SO AMAZED BY THE AMAZING JOB DENIS AND WALTER DID FOR ME IN MY APARTMENT. Come to find out my vents have never been cleaned before and it made sense why I would wake up coughing most mornings. Now I can breathe fresh air through my home and everything smells and feels and looks spectacularly CLEAN!!!! Thank you so much I am beyond satisfied with this service and I sure enough will always be a customer in the future!!
Andrew did an amazing job with the inspection. He is very honest, transparent and a genuine guy. He did give me some tips to maintain the air quality. Highly recommend him.
Andrew from steam express did a wonderful job cleaning my sofa I highly recommend them they have affordable prices
Biggest scammers I have ever come across. Was charged 6k for duct cleaning and a “UV light” that was not even for the HVAC system I had. David insisted that it was ok and for the system. Shame on you for taking advantage of a newly moved in family with small children that I had to look after while your guys trampled all over my house and not even doing a proper job. When I asked about a duct that was in the bedroom, they lied and said they got it.I called a professional BBB rated company and they took photos and surveyed the duct system and “UV light” - they were shocked at what we were charged and what was done.Do not go with Steam Express. I should have checked the reviews. They weren’t lying when they gave them bad reviews and about scamming people. Please go to BBB or another rated company.Also…they did not honor our veteran discount that they advertised about and David said he would give. Do not, DO NOT go with them. And do not even try to utilize their coupons in those Valpak envelopes that come in the mail. They weren’t honored either. They immediately start taking things down before even discussing pricing with you!! BEWARE. BE VERY WARY.
Andrew has done a fabulous job in cleaning my dryer vent. He made sure that the task was done professionally and cleanly. He cleaned up all the debris after the work was done. I definitely recommend his services.
David and his two employees arrived right on time. They worked efficiently, and had to put up with me watching closely and, honestly, me being bothersome. The air vents went quickly. The carpets took longer because, having peeing cats, I was very particular. I was pleased with Davids service, efficiency and friendliness.
Andrew and his his team did an excellent job they went above and beyond the call of duty would recommend them to anyone definitely five stars
I recently had my Air ducts cleaned by Natasha and her crew. Not only did they do an amazing job at remediating my HVAC but we already feel huge difference in our air quality as promised. I highly recommend her if this is what you are seeking to resolve in your home. She is very professional and informative. We are very pleased and are completely happy with our choice. Overall great experience!
David and his crew did a great job with the vent and duct cleaning. They were efficient and handled a winged surprise that had settled into the dryer vent. I would highly recommend David and his crew at Steam Express.
Andrew from Steam Express came out to clean our air ducts and after he inspected the ducts he realized we didn’t need a cleaning. Our air ducts were spotless and I am grateful for his honesty and integrity and we were not charged for anything.Thank you Andrew!
Andrew did an excellent job cleaning our dryer vent. During the cleaning, he discovered a birds nest and promptly took care of it. His professionalism and open communication about his arrival time were greatly appreciated. We highly recommend his services.
I recently had the pleasure of working with Steam Express for air duct cleaning, and I couldnt be happier with the results. Andrew, the service provider, was incredibly professional, friendly, and genuinely cared about the quality of his work.Before the cleaning, our ducts were extremely dirty, but now they look brand new! The difference is truly remarkable. The pricing was great, and the service was fast and efficient. I highly recommend Steam Express for anyone in need of air duct cleaning services.Ill be adding before and after pictures to show just how amazing the transformation was. Thank you, Andrew, for your outstanding service!
The Steam Express team came to my house to help clean out our vents. I have been feeling a bit ill from the air in my house for the past couple weeks now and I can already feel a difference after the cleaning. They were quick, professional, and very nice.
Andrew did a good job cleaning my air ducts. Thank you Steam Express.
David and his team were very professional and thorough, they completed the job quickly and cleaned up after themselves. He was able to work around my schedule and provided excellent advice on all my questions. I would highly recommend them.
Andrew and Daniel came to clean our ducts, they did an amazing job. Very thorough and clean. We will definitely be calling them again!!
Dennis came to clean my air ducts clean my carpets and he also found an issue with my air conditioning. It was leaking and I did not know it. Dennis and his partner Karina did an outstanding job the carpets look brand new. The air ducts are clean and perfect And the air conditioning is no longer leaking. He cleaned everything up in the attic. I could not be more satisfied and happy with the outcome. I will definitely use steam express again and request Dennis and Karina. Thank you so much
Andrew and Daniel did a great job of cleaning the ducts. He took care of the mold and sprayed anti rust to prevent rusting from the mold. Cleaned the vents and adjusted the flaps to regulate the room temperature.
David and his guys came in did an assessment of the property and got straight to work. I was very pleased with the work that they done. The mold was cleaned and they took care of my carpet and furniture needs. I would definitely use this company again in the future and I will recommend their services to friends and family.Thanks again David
I recently had Steam Express clean out the air ducts in my 1,600 sq. foot house, and I couldnt be more pleased! Their team was incredibly professional and efficient, removing mold and mildew that had built up over time. They completed the job quickly without compromising on quality. I noticed a significant improvement in the air quality immediately after the service. Highly recommend Steam Express for anyone needing duct cleaning!
Steam Express did a great job cleaning carpet, great smell. Removed wine stain see pic below.
Andrew did a wonderful job on my chimney and dryer vent.
Had my air ducts cleaned and unit as well. Denis and his assistant were very nice. Denis was very thorough in explaining the process and showed me where I had mold. He even took pictures and video so I can see how it looks up there in the unit and coil. Showed me before and after pics which proves his job, that he did an awesome work! Will continue to use steam express in the future. Thank you!
Today Steam Express cleaned my carpet in three rooms that had multiple animal stains and they did an excellent job. Especially Manuel , he was very thorough and helpful. Great experience
I would recommend steam Express to everyone who has been looking to breathe in fresh air. These guys do amazing work. Hire them. They are the real professionals when it comes to the job. I am super happy and satisfied with their service.
Daniel and Dennis did a great job! On time, fast, and thorough. Id highly recommend them for your carpet cleaning needs.
Andrew demonstrated exceptional professionalism and provided remarkable service. Their courteous and friendly demeanor exceeded my expectations, and I am extremely grateful for their assistance.(chimney and dryer work)
Andrew did a wonderful job cleaning out my Plenum box he even provided me with before and after pictures, I am very pleased with this company thank you steam express
Andrew is a wonderful technician we were having major problems with our dryer because it was not drying our clothes and came out from steam express diagnosed the problem and took care of it for us. Now our dryer is perfectly thank you steam express 😊
David and his crew were great. High quality and very timely. Very transparent in his quotes and ability to do what made the most sense for me and my family.
Andrew did a great job cleaning our air ducts! Very professional and efficient.
I contacted Steam Express they were great the technician Andrew came to my home and was very professional he answered all my questions very informative and knowledgeable of the work he does everything was completed to my satisfaction thank you Andrew and Steam Express i will be referring friends and family
I was pleased with all the services David and Steem Expressed offered. His team was efficient, polite, careful with my personal household items. David offered personal finance to help us. He thoroughly explained the prossses. He gave us aGuarantee on his services. We’ll use them again in future.
I called from an ad I received in the mail and was so pleased with the speedy response for service that I received. The customer service was amazing and the over all service was top tier. My vents were cleaned and the air quality improved right away. Would recommend!
10 out 10 would recommend. Andrew did an amazing job!!!
Andrew did an awesome job helping us clean out our dryer vent that had so much lint build up in there in addition to a birds nest. He blew out all the lint, sanitized the whole unit, and installed a bird gate over the outside of the dryer vent. Thank you Andrew!
Andrew came out to deep clean my air ducts and removed all of my mold I am so happy with the work thank you steam express
Andrew from Stream Express did a good job. Thank you Steam express.
Fast and on time and great customer service,We had our duct cleaning and carpet steamed throughout the house, these guys are the real deal. Highly recommend them
Andrew was amazing and very professional I would highly recommend STEAM EXPRESS 👍
Andrew came out and did an amazing job. Everything is clean. Very nice and professional. Will use again for sure!!!
Steam express, Andrew and Daniel came out to our house today and cleaned our dryer ventilation system. They did an amazing job. I would recommend them to anyone!
Disappointed. Was promised that the $2,700 I spent would guarantee no more mildew smell. I’m still having the exact same issue after spending almost $3k :( I also was told from other companies this was very expensive and it was sold to me as a great deal. Be cautious.
Beware of unethical business practices. David, the owner, offered me $800 to remove the review below. He claims he checked the invoice for cleaning the ac returns, but cleaned something else. I asked a written list of what he did clean. I have not received a response. He said a negative review won’t hurt his business.The owner, David, quoted $700 or $750 to clean all of my ac vents, and he knew there was mold in the downstairs vents. He proceeded to clean the ac return air in charge $1992 for the two units that did not need to be cleaned at all. Hey, then added UV lights to each unit and charge $700 per light. The total bill at the end of the day was $6100 included warranty charges that I didn’t even know about. I will never use this company again and hope that everybody who read this will be aware of their Unethical business methods. Below is a copy of the invoice.David has offered me $800 refund if i agree to remove this review.
Andrew from steam express did a great job on our dyer.
Andrew with steam express did a great Job on my sofa and loveseat and there was an oil stain on my sofa, which they got it out to my surprise
Andrew and his protege, Daniel, did a great job cleaning out my dryer vent! It was done quickly and professionally. Thank you!
Steam Express I’d highly recommend for cleaning of the a/c ducts within your home. David the tech was very knowledgeable and efficient. Highly pleased with our services.
They advertise $99 and eventually charge $500+ adding several small small things such as cleaning the duct covers. Started with $700+ estimate and easily brought it down to $500. No idea whether the pricing was fair or not, so beware!. Strongly feel I am tricked. Not courteous too.
Unbelievable experience, Daniel and his guys came in and treated my home. My place was full of mold, I mean full of mold and now it is mold free. The air quality in my home is so much better and I now feel comfortable in my own place. I would highly recommend to anyone needing this service done to contact them they were amazing. thank you to steam Express for the great service you provided.
Andrew from steam express came and did I good job. Fixing our issues we had but nowWe are satisfied
Andrew and his team did a excellent job on my carpets thank you steam express
Moved into our house a couple years ago and felt we should probably get the ducts cleaned. Omg I am so glad we did!!! They were disgusting!Thankfully Steam Express was full of WONDERFUL people. Scheduling was easy. Guys were ontime. They took pictures of everything so I could see. And the job was done beautifully. Would use them again and would recommend them to others. Only down side was they were expensive and my AC guy said after I could have got all new ducts for a couple hundred more than it cost me to get this done. So if you need a deep cleaning with mold treatmentyou might want to ask an AC guy first how much it would be for all new ducts before committing
Andrew did a great job. He answered all of my questions with candor and tact while making sure I was comfortable with the services provided.
They came to my house in Katy yesterday and did the two rooms of carpet, air duct cleaning and I also had my mattresses cleaned. They did an excellent job and I am very happy thank you, Steam Express .Joe
Our experience with Anthony at Steam Express was disappointing and concerning. We purchased three Groupons for air duct and dryer vent cleaning for our home and two rental properties. But instead of straightforward service, we were met with scary and misleading claims.At Rental 1, Anthony alleged “mold in the AC” and attempted to upsell us with a $1,200 remediation fee to handle quickly. At Rental 2, he claimed the situation was even “worse” and quoted an outrageous $1,500, and then said he could do both for $1500/each. This inconsistency alone was baffling, as these properties are different sizes and had different degrees of issues, according to him. Then, he preemptively quoted $1,200 for our own residence without having even inspected it, yet. Anthony even had the audacity to tell one of our tenants, “Don’t tell the owner, but there are serious issues here,” which did not leave a comfortable feeling for the tenant when she called me after he left.Deeply alarmed with potential mold concerns, I consulted certified mold assessors—reputable professionals with proper training and certifications—for a second opinion and thorough inspections and lab tests, which cost me over $1,000+ out of pocket. The report results noted there was NO toxic mold of harmful mold levels in either property. Anthony’s assertions were unsupported by any legitimate testing.To make matters worse, I discovered that after his work on one of the rental properties, he left it improperly sealed (identified by a certified home inspector), which now creates creates more work down and the risk for potential further issues, until resolved. What should have been a simple, routine cleaning turned into a nightmare of anxiety, excessive expenses, and unnecessary worry about health hazards.I would steer clear of Steam Express to steer clear. Do not trust them with your home or your peace of mind.
Andrew did an awesome job cleaning my dryer vent and the air ducting. He was professional throughout the visit and took the time to explain the process and what to expect.
Andrew with steam express was fabulous. He showed me every step he was doing with the vents the fireplace the dryer vent and everything came out spotless. Thanks, Andrew.
David came out to give us an estimate, very professional , we ended up doing a full service cleaning on the AC reasonable price , fast and professional. Highly recommend
David is very friendly and knowledgeable. So happy I called and I will not wait as long as I did ever again. Keep up with your cleanings everyone.
Andrew did a great job cleaning my air ducts thank you steam express
Andrew came out to clean my dryer it was totally blocked not only did he clean it the right way he also replaced my dryer cap to the right cap I needed thank you so much 😊
Andrew was wonderful he cleaned out my dryer no wonder why my dryer wasnt working right thank you steam express
David, the owner, came by and he was very helpful in explaining the process and provided recommendations. My home smells nice and the air quality is great.
Andrew did a fantastic job cleaning my air ducts and chimney he is the BEST I would highly recommend him thank you steam express 😀
Danis and Karina did a terrific job and were very careful around our newly painted walls. I highly recommend this company and Danis and Karina.
Andrew did a wonderful job cleaning out my main unit he made it look like new again thank you steam express 👍
Andrew and Danielle did a great job cleaning out my air ducts not only that they also. Treated my whole system for bacteria growth they also gave me a 2 years warranty 😁
Andrew and Daniel did a wonderful job cleaning out my air ducts and my dryer.I would highly recommend using steam expresses services!👍
We had our ducts cleaned and carpets steamed, Daniel and his team did a great job and had our rooms smelling clean and fresh
Andrew came and gave me a quote he had Great price, kept great communication with me up to the day of even called me to let me know they had arrived! Very friendly and respectful of my home! Best of all did an amazing job cleaning the ductwork!! Will definitely be a return customer!
Andrew at Steam Express did a good job. They accommodated my schedule and we’re very quick.
Andrew did a wonderful job cleaning my dryer ducts I will recommend steam express to all my friends 😁
David and his team are so knowledgeable, helpful, wonderful customer service!! We are so pleased with his services. Definitely recommend
Customer service great and I was explained in detail what was to be done for a cleaner environment in my house. The workers were very thorough in their work.
Amazing team working on my house. Natasha and Jay. Exceptional and very happy to work with them!
Very polite and very professional. Help my air quality improved . Very happy with David the owner
Andrew did a wonderful job cleaning my air ducts. Very friendly and knowledgeable.
Excellent customer service and detailed work! All worked done was excellent and completed as promised. Highly recommend!
Andrew from steam express did a wonderful job cleaning my carpet I highly recommended steam express to everyone
David is the best guy ever. He does a great job definitely recommend him.
Thank you Denis for making the house smell amazing. You did a good job. Thumbs up for you and the company .
Andrew did a great job definitely my to go guy thank you steam express
Did an awesome job! Fast and professional. Looking forward to the cleaner air for my little boy with asthma.
Andrew did a great job cleaning my chimney!
Fantastic service. Very satisfied with the look
On time and friendly service. They did a great job removing the stains from my boys Playroom and Bedroom. Will definitely continue to use them!!
Andrew did a good job cleaning up the air ducts.
Wonderful workmanship, very polite. Describes everything in detail. Definitely will recommend David.
The team of workers were very professional, thorough and thoughtful, providing great service. Look forward to better breathing.
Andrew came to my house, my house is only one year old and he was very honest with me about everything he did. He did not find anything wrong with my system but he did recommending sanitizing it just to be on the safe side way to go steam express!!!
The Steam Express staff are very attentive and quickly respond to our call. They explain their service very detailed.
Andrew Great job very happy with work thank you steam express
Andrew did a really good cleaning on my air duct look how nice it came out 👍🏼
Andrew did terrific job!!!
David did a great job working thoroughly, quickly, and professionally!
Hi! I am living in Houston Texas with zip code 77044.I have a very bad experience with Steam Express. It did do a bad job for me at my house. I called for a service to clean my whole house ducts. It costed me more 2,300 $. The main thing I wanted them to do was the duct of the dryer machine. I have 3 full bathrooms with a toilet in each bathroom. They only clean airduct in one bathroom only. They didnt clean my airducts for other two bathrooms even those I kept reminding them. It was so bad that they were moving their equipment to their van to try to leave my house. I founded that they didnt clean my dryer airduct yet. I requested them to bring back their equipment to clean up my dryer airduct for me. They did it.The worst thing they did at my house was making the leaking of the COIL of my A/C. They recommended me to buy their UV Light for Germ and Bacteria Fighter ( cost between 300 to 500 $). The Steam Express Owner told me that it was lifetime guarantee. Two days after they installed the UV light ( it should have a green light when it is on). I went to my attic to take a look at it. I found out that the UV light didnt work. Immediately, I went down my attic and called Steam Express to report for the failed UV Light and to request for a tech to come back to my house to check for fixing it or replacing for another one. The lady picked up the phone and told me that she would make a schedule for her technician to come to my house in two days later. It passed two days. Nobody came to my house to fix the problem for me.A week later, water was leaking into my master bedroom closet from the ceiling. I went up to the attic again. I founded that the COIL of the A/C was leaking. It never has happened before. I realized that the UV Light was put on the top of a part of the COIL. This UV Light is as heavy as 2 to 3 pounds or might be more. It caused the leaking of my coil. The Steam Express did not do anything to fix it or to be responsible for it. I am not sure that if The Steam Express Company deserves to have a star for a job that it did to my house. The owner was on the phone 95% of the time while The Steam Express was working at my house.The Steam Express only cleaned the outside vents, not the whole airducts as they said and advertised. It was a very sad and very bad if this team keep doing the same way as it did for my house to other peoples houses. The exactly same UV Light costs U$65,99 at Amazon.My situation was very similar with this situation. A little difference was that I didnt have a 100$ coupon.Michael Gallman:1 review3 months agoWe only wanted the air ducts cleaned in our home, & found an advert in a local paper for Steam express where they had a coupon for $100 for up to (10) ducts. As soon as David and his team arrived & had a look in the vents, he said that we had black mold & thats where the chaos started. The cost went from $100 to “$2,100” to treat the so-called mold, which we later found out, wasnt even mold, but mildew = easier to treat. David was trying to hike up the cost to almost “$3,300” to get rid of the black mold. This was not the service, quality & value that we asked for.Do not use this company!!.4Response from the ownera month agoPlease call us back
They did an amazing job on our house! We had our duct system cleaned and sanitized, and our carpets steamed, both tasks were done efficiently and well. Very kind and personable with us and our dog, very knowledgeable, very detailed and thorough, and a great value! I would definitely recommend them highly and will happily use them again in the future!
Very efficient and effective. House already smells better and they just left. Definitely recommend 😃
We only wanted the air ducts cleaned in our home, & found an advert in a local paper for Steam express where they had a coupon for $100 for up to (10) ducts. As soon as David and his team arrived & had a look in the vents, he said that we had black mold & thats where the chaos started. The cost went from $100 to “$2,100” to treat the so-called mold, which we later found out, wasnt even mold, but mildew = easier to treat. David was trying to hike up the cost to almost “$3,300” to get rid of the black mold. This was not the service, quality & value that we asked for.Do not use this company!!
Andrew did an amazing job!
Andrew came out and did a wonderful job cleaning my chimney thank you steam express 🙏😀🙌👍👏
These guys were great. My dryer is by the bedrooms and the vent is straight up! But they cleaned it out ! I feel safer!
Really excellent and professional service! David is awesome friendly and easy to work with.. will definitely recommend company.
Andrew did a great job! Very professional and fast!
Andrew was awesome and I’d highly recommend their service.
Despite advertising $99 duct cleaning on their website, we were quoted a staggering $900, ultimately settling at $700 for what was described as a thorough cleaning and treatment of our ducts due to their built-in ceiling placement, rendering traditional vacuuming impractical. We decided to proceed, trusting the technicians assurances that their service would eliminate the persistent odor from our AC system. Unfortunately, the unpleasant smell persisted even after the refreshing scent from the chemical they applied had faded. We reached out to this company twice by phone and once in writing, but have received no meaningful follow-up or resolution to our concerns.Whats particularly frustrating is the noticeable disparity between the companys initial enthusiasm in promoting their services and their subsequent lack of support. While they were quick to accept payment, their commitment to resolving our concerns was noticeably absent. Based on our experience, we cannot in good faith recommend Steam Express to anyone in need of duct cleaning services.
I had a drier vent cleaned. The technicians was friendly but they overcharge people. Provide one price on the phone than claim that vent is clogged and another technique is required which costs 4X the original price. Better to use someone else.
Andrew did an amazing job cleaning my dryer vent
I had my air ducts cleaned a couple days ago by Natasha and her crew and I already feel a complete difference in my air quality. Natasha has GREAT customer service and I would love to see her again in the future. The before and after is just immaculate and just so wonderful. I recommend her and her crew to several family members. They also cleaned my carpet within the same day which is also great, makes my carpet feel brand new plus great smell after.
This is a definitely a scam. The David guy showed up without a phone call or a text even I was promised a 30 mins advanced notice. He and his 2 suspicious looking guys started working right away and then proceed to give a price 4 times than the quote I was provided on the phone call. He showed a picture of the dirtiest air duct and said thats what my air ducts looked like. Now I know it was a pre taken picture before. Then proceed to say they need to do a deep clean service because I have black mold and build up. They spent less than an hour cleaning and didnt even take off their shoes when going to our house. Expensive lesson learned from me. STAY AWAY FROM THIS COMPANY AND THEIR $99 ADVERTISEMENT. Youll end up paying 10 times more... if youre lucky.
I have been using Steam Express for many years. I am a return customer because of their professionalism, quality of work and great pricing. David the owner is an exceptional person. He has fair pricing and explains everything being done. Five stars to Steam Express!!
Great service . I have my clean air duct now
Excellent job , David is really nice personI recommend 100%
I received quote to cleaning the dryer vent for $150. The guy showed up told me it’s going to be $550. He said the it’s two story house, but my dryer vent is on the first floor roof. We have paid $300, still feel scammed. Not recommend for this company.
Great job by Leonel Garcia very satisfied on how professional everything was done.
Daniel and Ramiro came in and examined the vent to check for any mold, none was found, they sanitized and deodorized every vent,they done a great job, will recommend them. Make sure to call them if you need anything done in your home!
Nothing but scam company....called them because we had the coupon we got in mail. 10 ducts for 99. Dont let that fool you. Additional ducts and returns extra. Total was suppose to be around 244.00 via phone estimate. Day comes for cleaning. Owner David arrives with his possum...2 other guys. It wasnt five minutes after arriving he has a vent off and says you have mold. Now he says to get rid of it going to need x,y and z. The total is now going to be 3900.00. Of course they arrive before my husband gets home and I have David call and talk to him. My husband agrees to it but I am very hesitate about it....must be the NY in me. They finish the job and my husband still isnt home. I show my husband the bill and the items are not just adding up. I call the office and the girl who answers the phone doesnt know anything about the charges. I decide to go on line and to my surprise lots reviews about them scamming everyone, I send an email to get an explanation of some charges. Said they cleaned the dryer vent which they did not. Charged me for an air duct replacement 499.00 which they didnt do. Asked where the ultraviolet light was. Asked for pictures of vents with mold so I could show my husband since they were supposed to wait for him to be home. Ok got a response...dryer vent done outside. I dont have a vent outside my house.It runs up to attic. Air duct replacement is cleaning it.Hmmmm you already charged me cleaning. The light I thought they put it is not in and they tell me they were coming back in a few days. When David left he never mentioned he was coming back. I believe if I didnt question this they would have went about their business with me thinking the light was in. So to break it down for everyone the coupon is only good for cleaning.. meaning they vacuum. Now to wash another 500.00, If they clean your vent covers 195.00. Sanitize another 75.00,mold control 295.00, antibacterial 295.00, ultra violet light 795.00, dryer vent 180.00. Very misleading and dishonest company. Never did pictures from them...because they never found mold. They use the same picture to show everyone to scare you into believing you mold. Do your homework people before you call them. By the way the last person who wrote the great review on their web site is the lady I spoke with who works for them.
Overall, excellent job. Carpet cleaners did a great job in cleaning the carpet. Professional, friendly, courteous and timely . I would gladly recommend Steam Express to m h needing there carpet cleaned. I have one complaint. I was highly disappointed that Technician forgot to clean my living room rug as I stayed to him when we discussed what I wanted done.
Total rip off.. Please beware!!..David God sees what you do and the workers you have doing your dirty work too.. Big Scam!!!..Don’t let them inside your house..They show up a man and a young boy who looks like they are innocent..and really concerned about doing a professional job but are up to scamming..Lie about mold..show you someone else’s mold problem and then have you believing it’s a video of yours..after over charging .. I Check behind his workers…What they said was mold was water spots..The only thing professional about them is professional con artist. The mold was actually only water spots that can be wiped off and they didn’t bother to do that..Absolutely Scammers!!!... they absolutely just want money and I wish I had never let them into my home…
I had an amazing technician, her name is Natasha and she really wowed me. She was super smart and educated and just knew what she was talking about. Everyone together worked so well as a team. Would definitely recommend. 10/10
Terrible service- total bait and switch. David is the owner and is the ultimate scammer who will misquote you with uncessary services. He provided fake pictures of the work they do and is super intrusive if your personal life. AVOID AT ALL COSTS.
I wanted only the air ducts cleaned in our home, & found an advert in a local paper for Steam express where they had a coupon for $100 for up to 8 ducts. Almost as soon as David and his team arrived & had a look in the vents, he said that we had black mold & that’s where the nightmare started. The cost went from $100 to $2000 to treat the so-called mold, which I later found out, wasn’t even mold, but mildew - quite normal & easier to treat. David was trying to hike up the cost to almost $4000 to get rid of the “black mold”. This was not the service, quality & value that I asked for. Very dishonest!! Do not use these guys!
David and team got our very dirty ducts looking like new.
I did not appreciate the high pressure sales tactics to upsale me on the services that I had originally agreed upon! This was the 1st I had gotten air duck cleaning & instead of me being able to use discounted coupon; the salesman increased cost by more than 4 times what I had planned to spend.The tech who did the carpet cleaning was very good & professional. But due to sales tactics I will most likely never use this company again!
David was professional and thorough. The air in my house is already cleaner!
I absolutely loved David and his group. Showed up in a timely manner and went to work. Excess dirt and grime, to which they handled like a pro. Cleaned six rooms and gave me a great deal. Immaculate job in the end. Call DAVID for all your carpet needs. Lindey
Great service…would definitely recommend!
Showed up on the wrong day. Price quoted on phone was widely different than what they said in person. Said we had major issues and tried to pressure my wife into incremental work. Would not recommend and a complete waste of our time.
Unexpected charge of $65.00 for large vent. Employee very courtesy and professional while servicing my home!Thank you for your service!However I Just Don’t Like Surprises…My Services Was Performed On 10/31/23 Halloween 🎃! 🤦♀️ 😂
Excellent Service! David and his team were very professional and did an excellent job cleaning the ducts, communicating their findings and explaining everything to me.
Andrew did excellent job.
Quick, did a good job! Came out same day.
David and his crew did a excellent job
David was amazing. He helped me a lot. His team was polite and thorough.
Appreciate great service and detail explaining everything.
Disappointed with the communication with phone vs in-person.. ended up spending $529.00 for 23 vents and 3 returns.. their ad on $99 for 8 vents..... but $15 for additional vent and $55 for returns.......... cleaning in 45 minutes simply remove and vaccum the covers.. and not convinced the quality of air duct cleaning .. wasted my money.. compared to last time air duct cleaning company who spend more than 2 hour to clean air ducts.. david even showed video from his phone.. not sure if it is mine.. he didnt go to attic.. and tried to convince me that i need another $2000 for mold and milddew cleaning ...
The workers got to my house right on time, they were very polite and nice, they did an amazing job with my carpets and air duct , all in a great price ! Highly Recommend
Very satisfied! Professional and efficient,Ty!
The guys were professional and courteous.Everything was explained at the beginning of the job!!I am very pleased.
Professional and efficient. They arrive on time and clean my AC duct fully. Would recommend to any friend who needs fresh indoor air.
David was amazimg and very proffessional
Andrew did a great work!
Helpful, efficient, on time, thorough and explained things well
Wonderful job. Nice and friendly people!!!
I had called them yesterday to clean the air vents. They did a good job of cleaning it up. I would recommend them to my friends and neighbors in the community.
David and his team are professional and efficient. We have peace of mind knowing our family is breathing clean air once again!
Detailed services provided.The owner actually cares about the well being of the customer.They are definitely recommended.Pricey but one cannot put a price on health.
Thank you Steam Express for the great work you did, we can breathe better in the house! Highly recommended company!
David was excellent at explaining all the issues and they gave great customer service.
Excellent crew very knowable, Good quality of work and very professional. I’ll definitely call them again and refers for futures need
Good inspections. Professional service.
They showed up when they said, the price was as advertised and the work was quality. Both technicians were courteous and outgoing.