Came out wanted over 1600 to clean vents charged a service fee of 67.00 then came back and said fee changed wanted 99.00 then did not turn my air handler back on my house house has heated up I called and was asked to turn on my self after paying a fee now waiting for someone to return to turn handler back on while my upstairs unit Continuously runs hopefully it’s not damaged due to Their negligence
This is the second time I have used Priority Home Services and they are consistent in their pursuit for quality work at a reasonable price.Earlier in the year, they cleaned my air ducts, and made them look brand new. My system no longer has growth occurring or expensive air leaks. Recently I brought them back out to add additional insulation in my attic. It was blown in perfectly for even coverage and they were quick to complete the scope of work. My electricity bill has noticeably improved since.This company is memorable, because they are committed to doing right by their customers and standing by the quality of their work. I will use them again in the future for any services they offer!
Used PHS to install new ducts and insulation. Had a total of 4 quotes and decided to go with them after reading about their reviews and then speaking with Orel over the phone. He was awesome! Very responsive, knowledgeable and gave me a competitive quote relative to the other companies I was looking at. The supervisor, Jeremy, oversaw the entire job and I felt taken care of for the entire project. The insulation and duct work took 2 complete days and Jeremy communicated with me every step of the way. Cant say enough about him! He left the attic looking brand new as he removed all of the junk from the previous owner and properly hung the ducts relative to what they looked like from before. I would highly recommend working with this company. I fully plan on using them moving forward for all HVAC and related services as my one stop shop. Thanks Orel for an amazing experience!
I called to make an appointment and my appointment was rescheduled three times. I should have known then that the service I would receive would not be up to par. When the service technician came he only worked outside which is different than people I know who have had their ducts cleaned and the technician comes in behind the dryer. He worked outside and put the air duct cleaner pipe in and swirled it around for less than 15 minutes and said he was done. I was shocked that all that work would be done so quickly. He left the fluff that he removed from the dryer on the ground and I had to pick up myself. Days later my dryer would not dry clothes properly, so I assumed something was wrong with it, I had a technician look at it and it was not my dryer. It turned out that the fluff left in the line was collecting steam and blocking the air duct to let the air out. My husband and I pulled out chunks of wet fluff. I gave the company a call and sent an email with pictures of all the fluff I had collected to show them the job had not been done properly. I did not receive calls back in a timely fashion. It has been two weeks since this happened and I was trying to talk to the manager so we could come up with a solution. After speaking with a front desk worker today, she told me I would not get a refund and that the technician had told me my pipes were not up to code. I do not understand why they would’ve done the work on a pipe that had to be fixed. So, all in all, I spent $227 for 15 minutes of work that was not done properly and the company does not stand behind their work.. Having the fluff stuck is dangerous. And furthermore, doing work on pipes that are broken does not make sense. I would not recommend using this company to anyone.The attached picture is the fluff that was taken out days after they cleaned.
Hired priority home services for a repair on a gas fireplace. Very good service for a fair price. Owner contacted me before his technician arrived and the technician also kept me informed of his arrival time. The technician was very professional and friendly. I would recommend this company.
Not exactly sure how I ended up with these guys since I called magnolia chimney sweepers but either way Jeremy showed up and was really nice. His prices were not the same as I was quoted over the phone by magnolia chimney sweepers but he did find some issues that needed to be addressed. I thought I was gonna get a chimney cleaning. $1000 later he finished up the job and got everything fixed. Not sure that what was done in the amount of time it was done was worth $1000. I’ll be shopping around for someone else for sure.
I had reached out to Nathan for a quote to clean the ducts and a repair. Through Facebook. They arrived around 5pm-6pm did their work efficiently and professionally, I met Jeremy one of the workers who was beyond great. We asked him to do something and he did it. NO ISSUES. We had asked for some additional work to be completed to better the home. I would definetly recommend this company for whomever needs it. Thank you again to your entire team Nathan n Jeremy
SCAM ALERT!! Their model is to convince you that you need your ducts replaced - HVAC and Dryer. Let me explain. I called the company asking to have my dryer vent cleaned. The person I spoke with recommended having my AC ducts also cleaned. They do a combo deal for only $169 (or something like that). I agreed to it. When they called to confirm my appointment the day of, they stated AC duct cleaning. I got a little suspicious at that point since my actual request was for the dryer vent. When the technicians came to my home, I repeated dryer vent cleaning and they went straight for the AC. I just purchased the home and knew from my inspection that there is a high AC temp differential. An AC tech I know told me that the filter is most likely heavily clogged and nothing else wrong with the system so for I to check it. (He also recommended going ahead and cleaning the vents but suggested switching my appointment to Stanley Steamers, btw. but I didnt.). Anyway, the techs pulled the air filter out and it was 100% blocked! Like 3 years worth of lint!! I was relieved that the issue with this system was so simple. Thats when the tech showed me pictures inside the duct telling me there is mold growth and that some idiot had sprayed killz on top of it... I reviewed the pictures displaying complete trust in what he was saying. The entire time I was laughing inside because all he showed me was some lint and dust in the ducts. Nothing conclusive of mold, but yet, without saying the word mold, told me the vents need to be replaced. (ya right!) So, I let him write up his quote for the duct replacement. Then they went for the dryer vent... This is even more comical... They turned on my dryer and went outside to find where it vented out. They checked one side of the building and reported they could not find it. The one vent on the wall where it should be is for my upstairs neighbor. I let them know my inspector said that was my vent. They said he must be an idiot. They went to the other side of the building to look. Came back saying it was not there either and went back out to search. Meanwhile, I grabbed my own ladder and went to the location of the first external vent. Climbed on the ladder and put my hand up to the vent... Funny enough, hot air was blowing out of it! I hurried back inside before they returned and didnt say anything. They told me they could not find the vent. It must be vented to the roof therefore they cannot clean it. I paid the service cost and even gave them a 10% tip for being soooo obvious that this was a SCAM. I will not be using their services EVER in the future!
Just bought my home and had to replace all my ducts and remove/install insulation for a two story home. Orel did a great job managing the entire project and gave me a great price. His crew did an amazing job - showed up on time, was very cordial and the quality of work was exceptional. Highly recommend using this company.
Orel came and inspected our chimney and fireplace and cleaned out our dryer vent. He was incredibly professional, and explained everything thoroughly and make sure I understood before he left. It was clear that he took his job and the importance of home safety very seriously.He made recommendations for service, but waited until he had our and my landlords approval. As soon as he got approval, he worked quickly and efficiently. He took lots of pictures and videos for documentation to show the before and after. The difference was incredible and the dryer vent really did look brand new after his work!I would call Orel and his company again any day for their services. Highly recommend!
I had my fireplace inspected and repair after 20 years of non-use. The service and price for the service were excellent and now my family can stay safely warm during cold snap power outages.Priority also spent the time to educate me the reason for any repairs. I now know more about my fireplace and how to maintain it than ever before.
Highly recommend Jeremy and his team for chimney cleaning and repair. I’ve had other companies provide estimates for extra work not needed. Jeremy was professional, detailed and even provided instruction on how to properly lite and care for chimney. Would use again.
They came out right away and were so nice. Very concerned with keeping things clean while working on our fireplace. They did a beautiful job replacing the fire brick. Very happy with these guys. They are my new fireplace people.
Jeremy is the most knowledgeable and professional technician I have felt with, he did a great job and found the solution to my broken AC. I would recommend him to anyone who needs HVAC system repair or cleaning!
They did an amazing job. Came out to just establish negative air & remove debris from vents. Found out I had microbial growth in ducts. Their team Gave me an immediate quote. Called office & got right to work taking care of removing the microbial growth. They were professional & explained everything they were doing so I could understand. Throughout the process, I was shown before & after pictures. Their team cleaned up as they progressed so that was also one less thing for me to worry about. When they were finished, they sent me a very thorough report that included before & after photos. I would definitely recommend them.
This company did an amazing job on my air ducks and vents. When I tell you the ducks after cleaning it looks like new, it does! I had so much mold dust dirt growing in my vents and the awful smell he really saved us from something that could have made us all sick. I recommend this company for any one needing quick reliable great professional cleaning of air ducks/vents!!! Please don’t hesitate to call!! Thanks so much 😀
My chimney and dryer vent/duct never looked so good! Wonderful experience with Orel and AJ! They were fast and very informative. They really know what they’re doing! Can’t wait for our annual cleaning next year!
Orel provided excellent service: professional, responsive and provided a few solutions to address a leak from the chimney system. He does quality work and has great communication skills which is extremely helpful for landlords keeping the tenants satisfied. Would highly recommend!
We used Priority Home Services for a chimney inspection and cleaning. We searched the service using Thumbtack and received a call from Orel within minutes! They were able to come out same day (within hours), worked with our schedule and were on time. Orel and his team were very professional and informative - explaining each step of the way. I would recommend Priority Home Service, and will certainly be using them again in the future.
Same day service! Arrived on time. Inspected and cleaned our fireplace and chimney. Repairs made on the spot. Technicians were friendly, knowledgeable and informative. Great experience!
Kim and an associate came out and repaired my chimney. They were very professional and clean with the work that was done. I will use them again when needed. Good work guySandra Henderson
Jeremy and Alex did a fabulous job on getting out all of the fireplace smoke smell hot only in my ac ducts but also on the entire room effective! I highly recommend their services!
Kim and his assistant did an excellent job. Very nice and professional and I appreciate that they repaired my issue after two others drop another company couldnt fix the issue.
The Priority Home Services are a great company to use for this kind of work! They were on time and very professional! The receptionist Mary was so nice and responsive! I would recommend this service company!
Awesome company I used them to replace my duct work and they worked to make sure the work was completed properly and professionally they provided amazing customer service I would recommend them for any job for you’re home
Priority Home Services treated part of a wall that had been damaged by water and then repaired it so well I can’t tell there was ever a problem. They communicated clearly and were very kind in answering all of my questions.
Provided same day service. The crew came in and deep cleaned my fire place, sealed , and painted the interior.Crew was very clean and did a great job
They arrived on time and did a professional job to remove the mold inside rigid steel air duct. They also sprayed chemical to prevent the mold come back.
Jeremy was amazing! Very timely and explained everything to me in clear plain language. I highly recommend their services.
Two technicians came out and were very informative and helpful. They got the job done quicker than I thought and very efficiently. I’ll be calling them for future services
Orel was fantastic, provided great customer service and was very knowledgeable. I most definitely would be contacting this company again for future work.
Orel was extremely professional and knowledgeable and he solved our chimney problem
I can say this company is really great the employees are awesome the customer service was great as well the work. Definitely my go too
Very nice crewThey replaced my ducts and they work very cleanI will definitely use them again
Terrible experience felt they we price gauging me and I turned them away but they charged me anyway for going out there when I asked to speak to the owner . The owner would not even talk to me ....BEWARE!!!!!
Great work by these guys, definitely a reliable group I will look to use in the future.
AJ was very professional and explained everything to my husband and myself. He showed us what needed to be repaired. I highly recommend them. We will be definitely using them for now on.
Very friendly and professional thanks guys !
Very professional!
Thank you so much