Memorial Conoco Car Care

13202 Memorial Dr, Houston, TX 77079, United States
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Memorial Conoco Car Care
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Xa
Review №1

SCAMMERS!! The owner is only interested in taking your money I went for flat tire they replaced it messed up my sensors. We returned and were told the gentleman who handles that is not there to return today, went back AGAIN today only to be told we had to pay $65 for their mess up! When I called to ask why are we having to pay for their mistake as this is something they do EVERYDAY you would think they need to check the sensors. But no apparently they don’t check any of that and only want to blame me claiming I was in a rush and that they don’t work for free and that I only paid $22, if you wanted more money why didn’t you ask for more money from the start!! I told them I’m willing to pay HALF $35 to fix the sensors as this was something that should have been said from day ONE. Nope not willing to meet halfway started throwing in my face how I don’t work for free, extremely unprofessional definitely DO NOT RECOMMEND!! Also I went with BRAND NEW that I got from Walmart so he was mad I didn’t have to buy tires or fix my rim for $300 called my new tires JUNK because it wasn’t bought it from him. Horrible experience! If I can give 0 stars I would. They have workers who have no clue what they are doing and want you to pay for their mistakes!UPDATEAdded pictures of the state of the the tire as Mike wants to claim I went in with the tire completely destroyed. Also when I went back a second time and they connected it to the computer the employee admitted THEY MESSED UP but Mike REFUSES to take accountability!!!! YOU replaced the tired OBVIOUSLY YOU MISSED REPLACING THE SENSOR. You’re the car “specialist” NOT me. But clearly you’re incompetent!!!

Ro
Review №2

Mike and his Team are honest, hard working, and outstanding mechanics. Great value for the cost and you don’t have to worry about it being done right because they do it correctly the first time.

Mi
Review №3

I wanted to take a moment to share how genuinely grateful I am for the service I received at Memorial Conoco. It’s evident that their knowledge and experience truly shine through in their work. I really appreciate the care and attention they dedicated to my car; it made all the difference. Thank you!

Ti
Review №4

Not only are you going to get the best service for your car, but you’ll be with the best people! Mike and the rest of the team are first class. Their team, which feels more like a family when you walk in, is fair, honest, and hard working. And they know cars too!

Yo
Review №5

Not only are they good mechanics but they are good people. My car was leaking fuel. I drove it over there and they told me it was the fuel filter. They charged me a very reasonable price and had me out of there fairly quickly. No more leaking gasoline. Im happy thats fixed.I also get my inspections done there and they dont try to upsell you on things you know dont need like other places do. Mike and Terri are great. Really nice to talk to. Good mechanics, good people.

Ac
Review №6

Had my car breakdown just a few blocks away from here. Mike was very helpful on the phone and told me they could take care of my car, even on such a short notice. They had me diagnosed and fixed up in less then a day, made sure to call to let me authorize any work, and it cost me far less then I was expecting. My car works like brand new after they did their work and tuned it up. Would recommend to anyone looking to get good honest work done at a competitive price. Call and ask for Mike, he will take care of you.

At
Review №7

Mike and his crew are honest, work quickly and treat you like a friend. My tire was blown from hitting debris; could have been towed to a tire co but I know Mike will check on all of my car not just replace the tire that’s wall was blown. Dependable and close to home; lucky to have them here in Memorial.

Pr
Review №8

Big thumbs up for MCCC! I had an urgent issue before the snow storm last week and they me helped out late in the evening. They made it simple to understand and then took a deeper look later in the week to rule out any major issues. Thank you for caring and helping!

La
Review №9

I stop at this gas station to fill up often since it is so close to my house. It is very convenient and the attendants are always so helpful. This morning I had a tire issue, so I decided to try them for more than gasoline. They have a full-service car repair space located directly onsite, so I figured they could help with my tire. Sure enough, I had a roofing nail lodged in my front left tire. The attendant was wonderful and fast. He patched my tire for $20 and I was on my way. I appreciate the location of this service/gas station especially this morning when I was heading to work. If I had to go anywhere else, I would have been late. Its not a huge issue if I am late, but I really hate being late... its just a thing with me. This is where my 5 stars really ring out. Because I was able to get in and out fast, because the attendant was so nice and because I feel it was a very fair price, I rate this service station 5 stars. I dont know how to do these things myself, so I panic a little when my tire light comes on in my car. Peace of mind is huge. I wish I would have gotten the gentleman’s name this morning. If he reads this review, thank you!Dont forget to tip your service people for doing things you cant do or dont want to do. I have a maintenance package on my vehicle right now through my dealership, but after that expires, this place will have my business. I really love their almost old fashion standard of business. I feel like I can trust this place.

Ar
Review №10

Excellent experience! Kind, friendly and timely care. I really enjoyed working with the people at Conoco Care and intend to use them regularly now. Fair pricing, fast work!…..I posted this months ago. I’m am happy to update and report that this continues to be the best hidden gem in memorial. Incredibly welcoming, efficient and affordable work. HIGHLY RECOMMEND.

Ph
Review №11

I’ve been going to this establishment for 25 years. Eddie and Mike had and have always been there for me and my family when we needed maintenance or repairs on our cars over the years. Always honest and accommodating….and I will add that Richard is very knowledgeable and always takes the time to explain repairs and give good advice. No matter the price….the peace of mind that Mike will have your back is worth it.

Ma
Review №12

This mechanic tried to scam me and over charge me for mistakes they made . Very disrespectful shop owner he was very rude when I brought this problem to his attentionHe also tried to get me to buy more tires even though I just purchased brand new tires for him to change. I highly don’t recommend this place. Very unprofessional and I am not satisfied at all

Ra
Review №13

Very professional; I havent used them for long but have been pleased with my experience. Very friendly team-- they make you feel welcome. I recommend!

Je
Review №14

It’s hard to find an auto shop you can trust. They take the time to get to know their customers and take great care of them. I’m glad to have found them when I moved here away from my mechanic uncle. I wouldn’t go anywhere else in Houston 🩵

Sk
Review №15

I cannot recommend these guys highly enough. I have been coming here for years. They take such amazing care of my car and they are very honest people. No, not people. Theyre folks. These are incredibly honest folks.

Fr
Review №16

This team did a great job in review my vehicle and repairing my tire. Instead of just recommending replacement, they took a full look and insured that it could be repaired saving me money. Thank you.

Co
Review №17

Y’all… INCREDIBLE service. Recently my Acura started giving me problems - took my car to Memorial Conoco and they replaced a faulty part within a rather quick time frame and at a reduced cost from the dealer. When something was acting up a month later, they literally drove to get me and helped drive my car back to the shop. Fixed the issue, no questions asked and at no cost. Will absolutely continue to use them in the future and refer them to anyone looking for incredible service. I have NEVER in any circumstance received service like this and I could tell my safety and satisfaction was a priority to them. 10/10 recommend!

Do
Review №18

Mike and his folks at Memorial Conoco are always vey proffessional, thorough and deliver fair pricing and quick turnaround on the cars and trucks I have taken to them for various repairs and maintenance!

Em
Review №19

Horrible experience they completely messed up my tires!! No remorse either just greedy people who don’t care to work at all

Pr
Review №20

Mike, Terri and their crew are very detailed oriented and run a professional repair shop. If you take a prior appointment from them, they do not make you wait excessively like at some repair shops. I took my car to get air conditioning checked and fixed as it did not cool as much as it used to. They clearly explained to me the process they would follow and suggested a time at which I can bring the car and the time it would take. They stuck to the timelines and the initial quote provided, and the car air conditioning (for a 8+ year old car) is now as good as new! Plus you get the satisfaction of supporting a local small business and not a faceless corporate chain or dealership. They will be my go to repair shop from here on. Highly recommend!

Jo
Review №21

Having been bringing my vehicle repairs to Memorial Conoco for 20 plus years. They have always done the work with the highest quality and at a fair price.

Ri
Review №22

If your looking for a full service station that can perform any repairs on your vehicle, weather its a domestic brand or an import, than look no further than Memorial Conoco! Ive had the honor of knowing Mike Balzer for over 15 years, and he has those old fashioned values of putting the customers needs 1st. I brought my 2023 Charger in for a simple oil change and he had the car checked from top to bottom. Hes all about customer service, and thats something that you just dont see much anymore. Weather you need something minor to a major repair I 100% recommend you bring your car to Memorial Conoco.Richard Hueg

An
Review №23

We have been customers of Mikes for 20+ years. Excellent service and always takes care of us. His staff have even gone to our daughters rescue in car emergency situations. Can count on Mike for honest estimates and if there is a better way to fix something, they can be very inventive. I would and have recommended Memorial Conoco.

St
Review №24

They are the best! Very efficient, straight forward, and so kind on top of it all! Thank you for the great service

Cl
Review №25

Was trapped in a storm near by there and realized I would not make it home without new wipers. Like I could not see at all. So I pulled into this gas station and even though it was pouring down rain and they had no power they jumped through several hoops to get new wipers on for me so I could get home. I paid the cash I had on hand and they were really great about it. Super nice people. They have earned more business from me for sure. What a great group of people. Mike, Teri and the guy who changed my wipers in the rain, thank you!

Ja
Review №26

I love going here! Excellent customer service and they are skilled mechanics.

Xa
Review №27

AVOID!!!! They messed up my car and wanted me to then pay a crazy amount, Mike takes no accountability horrible horrible do not recommend -0 stars!!!

Ja
Review №28

Best Mercedes Benz r107 series mechanic Houston Texas .Attention to detail , service , advice, fair market pricing, and most importantly trust .

Br
Review №29

Messed up our sensors and gave an attitude when we asked what happened to them and why we HAVE to pay $65 for them to replace tire pressure sensors that THEY broke!!!

Ch
Review №30

Memorial Conoco has fantastic service! They truly care about you and provide great service for your car! I came on Saturday and only had to wait an hour for an inspection and a fix. Mike and Ron are so friendly and helpful. I will make sure to come back to them in the future!

Ho
Review №31

Friendly staff and advice you can trust. Best local auto repair shop in town!

Ro
Review №32

Mike and his crew are the very best. I used to work at a repair shop, so I have a pretyty good idea of how a good repair shop works. In my opinion, this is one of the best. They’re honest and compassionate. If they can’t get you back on the road, nobody can.

Jo
Review №33

Best care service in the West Houston area. They are fast in checking your car, clear on the diagnosis, and have fair prices.

Th
Review №34

Had a BCM go out on a 2009 H3 and they were able to fix it. Not many can do that.

Ti
Review №35

Excellent customer service. Mike was extremely knowledgeable and friendly during my visit to get my A/C replaced. I was in and out in one day and he also offered to drop me off at home while i waited and pick me back up after service was complete. A month or so after the work was done he contacted me just to make sure everything was still running smoothly. Now thats what i call customer service. Will definitely be a lifelong customer now and will absolutely recommend.Updated: 10/16/24Seriously the best shop ever. Mike and his staff are amazing. Went in thinking i needed a costly shock/strut replacement (thanks other mechanic) and ended up being a broken motor mount causing my troubles. Other shop would have absolutely replaced my shocks/struts without me knowing any better. But my gut said take it to Mike and so I did and I am so happy about that. I will never take my car anywhere else. Doesnt matter how far away I am. AAA service for sure.

Sh
Review №36

Awesome service! And the Nicest and most friendly employees!! We love our neighborhood, Conoco

Al
Review №37

Glad to have this shop in the neighborhood. Ive had our cars there several times for a variety of services and never had a bad experience. Unlike another neighborhood shop I dont get that vibe that Im being taken advantage of or upsold.

Ch
Review №38

Memorial Conoco Car Care is the BEST mechanic shop around. They have reasonable and fair prices, they do exceptional work, and best of all, they are honest.I researched and read lots of reviews to find the best mechanic in the area since I have an older car and knew I would eventually need some work done on my 03 Toyota Runner. What I overwhelming found was Memorial Conoco Car Care. I brought my car in for an oil change first to check it out and I was quite happy with my decision that I found my new mechanic.Fast forward 6 months later, and sure enough my old vehicle needed some service. It was making a horrible noise and the check engine light was on. I brought it in and they diagnosed the problem and called me with the estimate. I agreed to the work and I got my car back good as new. It runs so smooth now. I will be forever coming back for all my car care needs. Customer for life. Thank you Memorial Conoco Care Care!! It really hard to find a mechanic that does great work, is honest, and has reasonable prices. Look no further, Memorial Conoco Car Care is where it is at!

ka
Review №39

Mike and Ron are amazing! Whether its finding a particular tire brand when another place tried to rip me off or when my car started making a terrible noise ... the problem was diagnosed and fixed perfectly. My car runs great after a recent tune-up, enabling me to keep it longer. Their mechanics are fantastic. Friendly and reliable service.

Ja
Review №40

Called Memorial Conoco while I was on the road and my car was running hot/overheating. They entered my info into the system and got me scheduled while I was still enroute! I had a new radiator installed by the end of the business day. Mike and the crew at MC have been consistent in providing excellent service for all of my vehicles for the past 30 years!

Po
Review №41

Memorial Conoco has been taking care of us ever since we moved here. They are the only ones I will trust with my car. They are honest, trustworthy, dependable and so kind!! We are so lucky to have them in the area!!

Br
Review №42

My brother in-law referred me here for my used vehicle purchase and it has been the best decision. Mike and his team are forthright, honest and professional and timely. They do not attempt to upsell or seek more repairs than necessary.

To
Review №43

Mike and the team always do a good job. In this case, I had a problem reoccur from an earlier repair. They took care of it under warranty at no charge. They also identified a couple of other issues which they were able to repair for a fair price.

Do
Review №44

Very knowledgeable and friendly! Great experience!

Na
Review №45

If you are looking for honest and caring mechanics you found it. They provide exceptional customer service and fair prices. My parents took their cars here and now I take mine. If you are looking for a place to take care of all your car needs Memorial Conoco is your place.

Da
Review №46

I come here for my annual inspection, its always been very easy. They dont do over the phone estimates which I found frustrating. I had a bad PCV which caused my valve cover gasket to blow out. I replaced the PCV and wanted a quote to get the gasket replaced but they wouldnt give me a quote. I understand why they have these policies in place, to prevent customers misdiagnosing their vehicles and then being shocked when they get the official diagnosis from the mechanic and usually an increase in repair cost which they possibly back out on. Secondly the fact that theyll make additional money on their diagnosis process usually at an hourly rate. The Honda dealership by me did give me an over the phone quote and they wanted way too much money for a simple replacement. I was a mechanic for 10 years when I was younger and felt this diagnosis was pretty straightforward. In the end I replaced the gasket myself for 30 bucks for the gasket plus the cost of a tube of RTV. Theyre an almost full service shop, I believe they lack an alignment rack/machine but I could be wrong. So I believe the techs there must be ASE Master Techs.

To
Review №47

Mike and Kendra are amazing. By that I mean their customer service and treatment of their clients is like none other. The service I’ve received over the many years of taking all of my cars to them is second to none. They are honest and fair, expedient in the work I need done, and it’s always completed properly. I trust this team with all my vehicles and recommend them highly.

Ma
Review №48

I had a flat tire yesterday, and I felt it and ended up pulling over in the parking lot to regroup. The owner just happened to be working late and checked it out for me. He told me what happened with my tire and put my spare on for me when it wasn’t fixable. It was after business hours so I was so relieved and thankful he was there to help me. He even filled up my other tire that was low!! He wouldn’t accept any payment and just sent me on my way. The owner was a Good Samaritan to the MAX! I would have been stranded if it wasn’t for him!

Me
Review №49

Hi, my name is Mellonie Jiles,Mike and his team at Connico excellent they go out the way to make sure you’re safe and your vehicle is running in top shape. I have referred my family and friends to Mike which I live on other side of town. It takes me an hour or more to get there, but it is so worth it, I wanna go any other place they make you feel warm and comfortable. Mike and his team is the best.

Na
Review №50

We have been taking our vehicles to Memorial Conoco for over a decade. This team is expert at what they do, and more importantly, they are HONEST. Twice (ten years apart) they advised us that the necessary repairs for our older vehicles would cost more than the value of the vehicle and advised against the repairs. They are fast, reliable and priced well for general maintenance and repairs. Happy to be long-standing customers.

El
Review №51

What can I say except that I have the highest regard for Mike and the staff at Memorial Conoco. I have been going to them for years. I value their honest workmanship, and great care. Whatever you need done, it my experience they will take good care of you.

Te
Review №52

Mr. Mike and his staff are truly remarkable! My vehicle was up and running like brand new! What I value most about this company is the hard work, dedication and integrity they exude. If you are in need of mechanical work, please pay Mr. Mike and his wonderful staff a visit!

B
Review №53

The BEST!!! Mike never gave up when my car needed a very hard to find part. Then, after the part came in, he found a less expensive fix after speaking with his wide base of repair experts. Its hard to find superior customer service like that these days!

G
Review №54

I called for a last minute pre-purchase inspection for the next day which was a Saturday. Mike was very accommodating. It did take about 4 hours to get the vehicle back, but like I mentioned, it was a Saturday and Mike worked me in for the day. Overall, the experience was great and if I’m ever around that area again, I’ll make sure to use Conoco Car Care. Kendra is also great and puts a little smile face on your receipt. It actually made me smile, nice little touch!!

Ky
Review №55

Great job. Good service and pricing.

Ke
Review №56

This shop provides professional service at fair prices, and they are HONEST and friendly. They handle any work that needs to be done on both of our vehicles and we have been 100% satisfied with them for several years.

Ca
Review №57

Mike and this particular auto shop was highly recommended to me by a close colleague. He said they do great work, are thorough, honest and a great place to take my car. They lived up to every word and so far my car feels awesome. He ensured me everything was done correctly and to let him know if any problems arise and he’ll be sure to fix it. I’d highly recommend this shop and hats off to Mike for great service start to finish.

Ch
Review №58

I have never had a vehicle serviced here BUT I just spoke with Mike about a car they serviced for years that I am looking to purchased from a used car lot. He took the time to answer all my questions about the history of the car and even told me about a small issue the current dealership has not disclosed. Folks you dont normally see this type of assistance from a chain company like Firestone or Jiffy Lube. Remember I wasnt spending any money here and he took time to look up everything. Thank you Memorial Conoco Care car for being so polite and honest!!

Jo
Review №59

Mike’s Conoco always does a good job at a fair price. Thank you Mike

Sc
Review №60

Mike and Co are amazing. Exceptional work, great prices, and most importantly they are 100% trustworthy. Theres a reason they are always so busy.

cu
Review №61

Great job on my 1988 Toyota Land Cruiser gas tank. Tough job but Mike and his team managed it well

Bi
Review №62

State inspection was done quick and friendly.

Br
Review №63

I dropped my car off here Sat morning for an inspection. Great service. Ron was very friendly. They’re pretty busy so I ended up leaving my car there and not waiting. I got a call the second it was done. This is my second time using them and will be back again.

Id
Review №64

As a woman, I am scared of going to a mechanic who will take advantage of my little knowledge of cars and overprice me. I always went to the dealership (my wallet didn’t appreciate it though).A co-worker recommended Memorial Conoco Car Care and I gave them a call. From the get-go, they were transparent and honest with my car’s problem (the dealership had explained to me what needed to be repaired before hand). I took my car to the shop, and I do not regret choosing them to take car of my car!Aside from the customer service experience, I appreciated the time Mr. Mike, Ed, and Richard took to answer my questions and concerns. They are very friendly, and took very good care of me and my car (especially my wallet!).I am glad to have found a mechanic I can trust and FINALLY save the trip AND money from going to the dealership. It’s a great mom and pop shop worth your time and money!!

Mo
Review №65

The service here is amazing. The mechanics were very patient and helpful. I had a minor headlight issue that was looked at and fixed with haste. I am so happy that my boyfriend recommended this business and I will definitely return in the future.

St
Review №66

One of the best car places in Houston! Mike is great and so are the mechanics. Being a girl finding a car place where they are honest can be tough, but this place is amazing! They always go above and beyond to help and make you feel safe to drive your car. I cannot thank them enough!

Br
Review №67

I would expect that the service would include airing the tires especially when the inspection showed low tire pressure.

Ma
Review №68

It’s an absolute travesty that this Service station is less than 5 stars. Having worked at a gas station as a young man, I feel like I have decent authority. Never ripped off. Always friendly. Never ripped off. Did I say never ripped off? Friendly management with good manners. Hardworking and prompt service. If you are in memorial, consider yourself blessed to be in the presence of greatness.

Ci
Review №69

The work done by Mike Balzer and his technicians was outstanding. But this particular Conoco has an extra dimension. It is a business that projects community, caring and concern for how they can help their customers all the while conveying trust to do a great job. I am so thankful I found Mike and his old fashioned values. Cindy Crofford.

Ga
Review №70

This is a rarity, a Great Full Service, Neighborhood gas station. Mike & Kendra give great Customer Service on the front line. Mike has been there for decades, & some of the mechanics have been there for years, too. So, it is nice to see a familiar face. It is a hard working crew, & I value & appreciate the work they perform on my 2010 Linc MKX. They also do all the inspections on the vehicle. Like I mentioned they are Full Service, & so far have properly diagnosed the problems, & gotten me back on the road‼️

Ta
Review №71

These guys are great! They are honest, straightforward, and knowledgeable! Definitely fixed my old Toyota Camry 2007.

Ke
Review №72

These guys are great! My car wouldnt start and the insurance towed it to Mike. They resolved my problem and got my battery adjusted so it was free. He and Lance seemed genuinely grateful to have had the opportunity to work on my vehicle. Great guys!

Ma
Review №73

No matter how big or small the mechanical issue with my car, I have no reservation taking my car to these guys. They consistently do excellent work and threat me with respect and never ever try to sell me stuff I don’t need.

Da
Review №74

I’ve had Mike and his team service my family’s many automobiles over the past 20+ years. Mike tells you the scope of work needed ahead of time, doesn’t pressure you and gets the work done timely.

Za
Review №75

Shout out to the guys there. I had problems finding Amsoil 0w-40 for my camaro LT1 at other places. They had it in stock along with the oil filter and gave me a solid price for them compared to what others were quoting.

AL
Review №76

These folks are the best in town. I have been working with them on all my cars for 30 years. Very knowledgeable and experienced. Fair pricing. Folks who care.

C
Review №77

Traveling and needed an AC/Freon check. Called and drove uo 10 minutes later. Our vehicle was diagnosed and freon was added. We were back on the road in 30 minutes. Service was amazing, quick, and very friendly. Richard knew quite alot. Thank you.

D
Review №78

Marco is very helpful. Ive had an oil change and wheel alignment at this location. The service is wonderful. Marco kept me up to date with the work the technician was doing on my car. Making an appointment is easy. I will continue to take my car to this location in the future.

WT
Review №79

Mr. Mike was super helpful. I appreciate the attention he and his staff gave to ensure my car (an older model Cutlass) was working more efficiently. I would definitely recommend using Memorial Conoco Car Care.

jh
Review №80

These guys have taken care of my familys cars for years and have always been excellent, efficient and fair. You can always trust them to only take care of what is necessary and to do it quickly. They have even given us rides home when we had to drop off a car! They are by far the best mechanics in Houston.

Ne
Review №81

While there are many auto repair shops in Houston, few, if any, compare to Memorial Conoco Car Care! I have used them exclusively for the past several years for both our cars. Mike Balzer & his techs are just a great bunch of honest, hard working REGULAR people. I was recently going out of town to a convention. I had many things to do the day before. I walked out to my car & saw I had a flat. After several calls to see about getting roadside service, Mike & Ed came to my house, put a spare on, drove away, went back to the shop & fixed my flat, which I got back later that afternoon. They didnt need to do that. They just did it anyway! I appreciate their keen sense of detail. I want to drive my car for many more years! They make the necessary repairs & nothing more. I TOTALLY trust them. If you need a great place to get your vehicle serviced, dont hesitate to give them your business!

Da
Review №82

I’ve taken my car there many times, once quoted me 1200$ for a radiator repair. Part cost was 100$ and it took me less than 2 hours to replace . He overcharges on pretty much anything you ask him. He also said he would have to charge me more for some other work done because I had aftermarket modifications that would be tough to work around. Overall just always felt like he was trying to pull a deal on me. Oh and he charged me 70$ just to trouble shoot my car even though I told him what was wrong with it.

Br
Review №83

I appreciate their honesty, professionalism, communication and timeliness!

Ma
Review №84

I had to get my wifes car inspected after dealing with a check engine light. I hadnt completed the drive cycle so it didnt pass as a lot of the sensors were not ready. They worked with me when I came back and I was in and out in no time.This is a great neighborhood service station, and Im glad theyre in my neighborhood.

Cy
Review №85

We have used Memorial Conoco for several years since it is very close to our house. Each and every time we have done business with Mike we are impressed with his honesty, fair price, and committment to doing a thorough job! Since finding this car center, we do all our service with these guys! Would highly recommend them for all auto needs!!

Ke
Review №86

A great experience! Mike the owner and the mechanical techs were fantastic! I highly recommend them. They did extra things that I didn’t even ask for. Very conscientious and the pleasure to work with!

Ca
Review №87

Honest and friendly service! Rode around with me to listen to the problem i was describing with my vehicle. They were able to fix the issue quickly and even offered to give a ride to and from the shop since i lived in the neighborhood. I would recommend this mechanic shop to anyone!

Cl
Review №88

They have a Yelp coupon for $12 off service which they DO NOT UPHOLD. The oil service is $34.45, charge a $12.50 labor charges then charge .50 again for labor, $3.00 other fees, $3.00 for shop supplies + $2.81 sales tax. My total came to $41.40, I’m confused as to how my $12 coupon was used/adjusted to my total. I tried talking to the girl before and Mike the manager and they keep stating $12 was taken off but that’s IMPOSSIBLE! They’re very expensive and at this point liars. Can’t go back again, untrustworthy.

Ro
Review №89

Took my Subaru here for an oil change and found their prompt service, honesty, and fairness a refreshing change from the usual pressure-filled visits to the dealer. I really appreciated that Mike and his team only changed or replaced what was needed, rather than trying to push unnecessary work on me. Just recently, the day before I was to drive out of town for the holidays, I noticed a small oil leak caused by a worn out drain plug washer. Its a $1 part, but the dealer wouldnt replace it without a complete and unneeded oil change. Rushed over to Memorial Conoco with the part. They took care of it for free in about 20 minutes. Super nice of them. Ill definitely be back when my car needs work in the future.

Ma
Review №90

The guys are really helpful and then theres Mike, Mike is really good at working with you on issues with your vehicle and he explained everything before starting work .Kendra is a lovely young lady very knowledgeable about issues with your vehicle as well. When it comes to keeping you on the road, I completely trust Memorial Conoco and Mike .

He
Review №91

Started the day with a little misunderstanding but finished with a very satisfied customer. Mike showed up and fixed everything. Your shop is honest and fixed my problem to my complete satisfaction.

Co
Review №92

Mike and the folks at this neighborhood Conoco go above and beyond helping their customers. They are in high demand, but always take the time helping each customer with friendly advice and service. Mike knows that giving 110% results in a customer for life.

Vi
Review №93

I was looking for a new place to have my oil changed. This place had a lot of great Google reviews. The Google reviews were right! This service station feels great and is because of Mike and the guys who work for him plus the price was fair. I will be back!

Jo
Review №94

Top notch personal service, friendly and honest- couldn’t ask for a better service shop and staff. Quick and efficient with fair prices!My go-to with any car problem.We don’t take our cars anywhere else!

La
Review №95

I went in to have them check my air conditioning system and the tech found the smallest of leaks on one of the valves. They took in my car immediately and let me watch as she search for a leak and then heat repaired the valve and recharged the system very quickly. I couldnt be happier with my car experience.

Sh
Review №96

Great experience. Working with Mike always gives me confidence that our cars will be maintained well and at an affordable price.

b
Review №97

This Conoco is the definition of a neighborhood business. Trustworthy service from a crew that makes you feel welcomed.I would suggest a larger waiting area with “foo foo coffee” to encourage customers to stay longer and visit. It could pass as an old time barbershop and they do good work too!G

Pa
Review №98

My relatives recommended Memorial Conoco because they have had great service for years. I found that to be very true!!! Great people here give fair estimates and quick service for exactly what they estimated it would cost!!! I will now plan my service for when Im visiting my relatives in that area!!! Im thrilled with my new service station!

Ca
Review №99

Best classic Mercedes Benz mechanic ever!

R
Review №100

Mike is always helpful, truthful and honest and gives reasonable prices when an estimate for car service is needed. And their service guys are very nice and helpful too. Highly recommend Memorial Conoco.

Tr
Review №101

Mike and his staff are the best. Always a joy to stop by this shop :-) so glad I live close.

Ga
Review №102

My local go to place for car and pickup maintenance, honest as the day is long service. If you think its broke but isnt they dont fix it, but tell you what the actual problem is and what needs to be done. Very trust worthy. Like a small town shop where everybody knows everybody.

Ka
Review №103

I have complete confidence in Memorial Conoco Car Care. Their work is always first class and their entire crew is a pleasure to work with.

Fr
Review №104

I have been going to Memorial Conoco for over 25 years. They always provide quality service within the estimated price.

Ma
Review №105

Memorial Conoco provided exceptional service. They will go out of the way to diagnose a problem. Very knowledgeable techs, fair prices and friendly service. Good neighbors too!

He
Review №106

Sharks!!! Avoid at all costs!!!Drove in from the North and my rear drum brakes had about enough after the trip. Being as I just got in town and was staying with family I could not do any of the work myself. I do all of my own work all of it.After checking online and seeing the good reviews(people paid off for sure), I thought Id give them a shot. They were local and in the neighborhood they were in I assumed I would get the great service as well. This was not the case at all.This is a terrible group of people that prey on those less fortunate or in a jam. Im sure they thought they could take advantage of me from being out of state but Im not the one buddy.First red flag was they had never scene rust before. But that was only the beginning. When they starting listing much more work then needed to be done, I knew they were scammers. Much more way more ridiculous amount of work.$1800 quote I received for rear brakes. I was completely dumb founded to the parts they were saying needed replaced master cylinder, brake lines, drums, pads blah blah blah. Even said my lug nuts were wrong lol.. I had just done a lift so I know what my undercarriage looks like and I knew my brake lines were fine. But oh no they said they needed replaced. I shut them done and said no way pal. Then they insist it was too dangerous to drive. I knew better and got out quicker then I came.Being a car guy I just could not believe the service here that these guys tried to provide to me. How could you even sleep at night taking advantage of people like that? Im still shocked 6 months later. Im sure they take full advantage of those not knowing anything about their vehicles. Makes me sick.I ended up taking my truck further down the road. New pads and drums turned for $169. Running perfect ever since.I used to stop here in the mornings for gas as well as its convenient for me. Not any more and never again! Not a dime of my hard earned money. If I broke down here I would tow it else where.

Na
Review №107

Mike is very knowledgeable and always takes care of his customers. Always feel like family when u bring my cars here. Highly recommend.

Ma
Review №108

Absolutely LOVE Memorial Conoco! Mike is outstanding, honest and extremely caring! Recommended 10/10! Take your car here for impeccable service.

Is
Review №109

I called the ahead of the time just to see if theyre doing state inspection -spoke with Mike. As I pulled in a guy came up to me his name was Gordon. Drove my car straight him for. It was done in 7 minutes. Im impressed

Bi
Review №110

I took my car here and told them that I just needed the inspection and approx. 15 minutes later they tell me that they have accidently did the oil change to my car and it cost amost $40. I rea;ly dont like this kind of accident, so please tell them CLEARLY what do you want/need for the services when you brought your car there to make sure. I wont bring my car here anymore and Not recommend this place.

DE
Review №111

Great experience with Memorial Conoco. They were geared towards providing good customer service. I will certainly go back for maintaining my vehicle on a regular basis.

Ca
Review №112

Mike and his staff repaired my car now drives like a dream again.

Me
Review №113

Came here for the great reviews and they did not disappoint! In and out in 10 minutes for a car inspection and everyone there was super friendly and helpful. Will def be going back!

Ki
Review №114

This service station is a gem! They provided excellent service and a reasonable price and were friendly and professional. I will not hesitate to use this Conoco station for any future automotive needs.

C
Review №115

I am a mechanic who recently had a mesh implant in my chest,so i could not do my own repair on my loved 2000 durango. I ask them to change out my brake switch which went bad and asked them to perform an ABS coding and when the abs light kept coming on they said bring the durango back to reread the codes aand they found a code 63 abs. the their very good mechanic told me to flush the brake fluid to the abs sensor block to rear w2heels and the brakes were not engaging as they should .i released the brake line to rear brakes and started the vehicle and pumped the brake 6 times which flushed the sensor block and vale in the block cleared the valve within. no more ABS light and vehicle rear brakes engaged properly. thanks for your great assistance!

Wi
Review №116

Quality team. They diagnosed an issue on my truck and let me know if should be covered under warranty at the dealership instead of just charging me. Much appreciated!

Va
Review №117

Mike and the entire team at Memorial Conoco are great. They run it right, are honest and you can trust them for the life of all your cars.

Lo
Review №118

I got an alignment, rotation, and a state inspection for my car here. Great value and service. Highly recommend for anyone in the area to check them out.

Ke
Review №119

Mike and is team did a great job of servicing my 2018 Ford Expedition as always.

ho
Review №120

As a single lady I am always wary of charges for car maintenance however I was fortunate to to find Mike at the Conoco near my home and have had excellent service and honest charges and cant say enough praise about the work they have performed on my car.

J.
Review №121

Fantastic service and very friendly. Gordon, mechanic, is super fast and great at what he does. This will be my new go to gas station in the neighborhood for gas and maintenance.

Th
Review №122

Great neighborhood gas station. Prompt, professional and that old gas station friendly service! Thanks Mike and his team of fantastic mechanics!

Al
Review №123

We broke down and had to stay at a hotel in I-10. In the morning we called memorial conoco car care. Eddie, the owner picked us up & drove our car to the shop w/ the battery charger attached, saving us money on a potential to. He even dropped us back @ our hotel while they worked in the car. The price to fix the problem (serpentine belt came off) was around $350, right what we expected. Now we can get back on the road & head to New Orleans where we are supposed to be spending our honeymoon. They were honest, fair & went above & beyond @ memorial conoco.

C
Review №124

I have taken numerous cars there for numerous issues and have always been very satisfied with the service and price. The employees are very nice. I highly recommend this station.

Am
Review №125

Wow couldnt believe it. I have a 2003 Honda Civic and noticed that the oil in my car looked like chocolate milk ( which can be really bad) I took it to Memorial Conoco and had them look at it they told me that my block was cracked and to get it fixed would cost me near $4000.... I had my brother a tow truck driver pick my car up and take it to my dads mechanic, He looked at it and told me that it was just a problem with my head gasket leaking and it would cost me $350 to get it fixed!!!!! I had him print that out for me and went back to Memorial Conoco and showed them.... they flat out said that I was lying and the shop my family has been using for 17 years didnt know what they were talking about, Im a 19 year old girl so Im pretty sure they quoted me so high cuz they thought I would just pay to get it fix and not have someone else look at it but to call me a liar and say another shop didnt know what they were talking about... Come on they where just RUDE and over priced I WOULD NEVER SEND ANYONE TO THEM!!!!!

Os
Review №126

I used to be happy with this place until I took my car for an inspection. Turns out they wanted a 3,500.00 repair in order to pass the inspection. Took it to another place, they said there was nothing wrong with it and passed it. Took it to one more place just to be sure and they agreed that there was nothing wrong with it.

Sa
Review №127

Mike is awesome, and he is very honest. He really cares. Terri is great

Pa
Review №128

Honest and trustworthy people who will not waste your time or money. I appreciate them so much for their quick and efficient service with my state inspection.

Wi
Review №129

They were very professional and polite. The explained in depth what was the issue with my vehicle

Pa
Review №130

Everyone is courteous, professional and knowledgeable. I will call on them for my car repairs when needed.

Sa
Review №131

Excellent service, fair pricing and quality work. I’m so glad to have found a reliable group of mechanics!

Me
Review №132

Great service and friendly staff. Highly recommend if you need your car serviced or state inspection.

Le
Review №133

Always a great experience....will always return. Mike and his staff are gracious, kind, honest, and professional. Thank you for the great work you do in our community.

do
Review №134

We had great service as always with Mike and his team!

Mi
Review №135

Fast, reliable, dependable professional service. Problem was properly diagnosed and completed within time frame I needed.

Fe
Review №136

Friendly, very knowledgeable, quick turnaround, made good recommendations, and great follow-up. Excellence in providing the best customer experience.

El
Review №137

I always feel as if I’m visiting with friends when I bring my car in for service. Such an easy, pleasant experience!

Va
Review №138

Great experience. Quality service and good pricing. Always can count on them, with or without appointment.

Am
Review №139

We bring our cars here for fast, friendly, honest, and reliable service on auto maintenance, state inspections. We highly recommend.

Ye
Review №140

Good shop, fast service.

Sh
Review №141

Great place to go for your state Inspection and oil change. They are honest and dont try to sell you other services if you dont need them.

Ma
Review №142

Mike and his team are amazing very professional and very dedicated to getting everything done the right way. I will always depend on Mike and his team.

Al
Review №143

Pricing was fair and reasonable and I wasnt pressured to get something else fixed that wasnt needed. Great place, great people! I will definitely be back!

Gu
Review №144

Ive been using them for several years now... Always great service and quality work. I highly recommend them.

Ka
Review №145

Always honest and efficient!

ji
Review №146

Memorial Conoco auto services are consistently high quality and fair priced. Reliable and neighborly auto services.

Co
Review №147

I have taken my cars here for nearly 20 years - most reliable repair shop in Houston with very friendly staff.

To
Review №148

Very prompt working me in on a busy day and completing my inspection 15 minutes before scheduled completion time. Well done

Ma
Review №149

Best auto repair/maintenance place in town. Mike goes out of his way for each one coming in. The pumps are off on Sundays... just an FYI.A

Ma
Review №150

Excellent, prompt and courteous service. I have no hesitation about bringing my cars there and highly recommend it.

La
Review №151

Mike and the team were most helpful and did a great job replacing the wheel hub assembly and getting me back on the road in a day!! Thank you!

An
Review №152

This is my first time using Memorial Conoco, but it wont be my last. Fast, great communication and reasonable pricing.

Sh
Review №153

Truly blessed to have this business so close by. They take the time to know their customers, they are honest and trustworthy.

Ja
Review №154

Good work

Je
Review №155

Good for basic service and maintenance. Can do state inspections. Werent very capable in helping when emissions sensors didnt pass inspection.

Ju
Review №156

Mike and the crew are the BEST!! Fixed my son’s truck quickly and at a very fair price!

Ma
Review №157

The people at Memorial Conoco ate honest and kind. Ive been coming here for a long time. They are part of the fabric of our neighborhood.

Sa
Review №158

They are always friendly and their work excellent. I had battery issues and they replaced my battery while I waited.

Ma
Review №159

Always a wonderful place for an easy, quick, and painless car inspection or oil change.

Bi
Review №160

Love Conoco but the check engine light came back on again, which is why we brought in in. Guess well be back soon.

Ta
Review №161

I was in and out of there within an hour or auto inspection, and an order of change. Would never dream of taking my car anywhere else.!

Me
Review №162

Leaking sun roof - Best Service, Always Honest - have done business with Mike for years. Only one we take our cars to.

Az
Review №163

I have been a customer here for almost 3 years now, and they never disappoint - always very professional and affordable!

Ma
Review №164

Privately owned, very friendly service. Good mechanics, gas prices trend to the lower of spectrum.

Ch
Review №165

My family and I have been customers for decades. With Mike Balzer and his staff your car will be happy and so will you!

Wi
Review №166

Great service. We were in Houston for the weekend and they replaced a bad tire on our vehicle.

Sa
Review №167

Always reliable, fast, kind, and helpful. Love bringing my vehicles here.

Te
Review №168

Friendly and professional Tex

Jo
Review №169

Anyone that goes here has no sense of worth, they do a good job when installing/repairing parts, but get ready to spend half of your life savings at this place...

An
Review №170

Mike and his team provide reliable, high-quality vehicle maintenance and repair services.

Ch
Review №171

As others have said, Mike is a straight shooter, and is very persiable and helpful. cannot recommend them enough.

Ja
Review №172

Best service around.

Jo
Review №173

Best repair place in Houston. We have used them for the past 20 years!

Je
Review №174

Thank you awesome as always!

te
Review №175

They are the only reason I keep my old car

We
Review №176

They hanged out my car battery in less than 5 minutes. In and out of the place with a state inspection and a brand new battery in less than twenty. Amazed

Me
Review №177

Neighborhood feel with great expertise

Kh
Review №178

Great place, great people! Even picked me up and dropped me off. Worked with me on pricing! I feel blessed

La
Review №179

Mike is so friendly and knowledgeable! I trust him w all our cars.

Ev
Review №180

Mike and his team are efficient and caring. A great part of our community.

Ch
Review №181

Everything went extremely well. The service was excellent.

Ri
Review №182

Always a pleasure working with these guys. Always fair and when you drive off you feel good about the work

Mi
Review №183

Mike is the man. Awesome mechanic real good pricing. Great work.

Ju
Review №184

They are very courteous and prompt with service. Their work is excellent.

Lu
Review №185

Always a great experience. Good service at a fair price.

Do
Review №186

Performed state inspection. Passed without needing any repairs.Have used Memorial Conoco for 25 years.

Er
Review №187

Best car repair shop in Houston! Take your vehicles here

Ar
Review №188

Great customer service! They are quick, efficient and very friendly.

Jo
Review №189

Very satisfied, and very cool guys ,thank you .Highly recommend this place.

Pa
Review №190

Quick and inexpensive. Had a coffee at Starbucks across the street while I waited.

Ya
Review №191

Very god service! Thank you Mike

Bi
Review №192

Great job as usual, we have been coming here for years!

Ka
Review №193

Wouldn’t trust anyone else to replace a/c compressor! Thanks, Mike!

Ti
Review №194

These guys are so patient and comical! They offer great customer service with a smile!!

Pe
Review №195

Great service, good communication

Br
Review №196

As always, I am very happy with the work and service.

Ju
Review №197

Always so helpful and an easy and quick experience. Thank you!

Jo
Review №198

Excellent service and Mike is great.

Pa
Review №199

They do good, honest work in a timely manner.

Information
39 Photos
199 Comments
4.7 Rating
  • Address:13202 Memorial Dr, Houston, TX 77079, United States
  • Site:https://www.memorialconoco.com/
  • Phone:+1 713-827-1816
Categories
  • Air conditioning repair service
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–3 PM
  • Sunday:Closed
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Parking
  • On-site parking:Yes
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