This company was wonderful from start to end. Very nice on initial phone call. They were very quick getting a technician to come out to give a quote. Received the quote online before he backed out of the driveway. Technician was very polite, professional and knowledgeable. I accepted the bid immediately and Dylan was out the next today to do the job. Awesome! I highly recommend this company.
My AC fan quit on me three times in about three years. Yes it was an old unit. The first time it quit I replaced it myself. The second time I called Anderson and they tried to sell me a new unit, but I insisted they replace the fan. The third time I called Anderson because I was out of town and my wife was home, but this time they insisted upon me buying a new unit. They did replace the fan but didnt bolt down one of the motor brackets, which in turn vibrated one of my copper lines to the point of breaking, which in turn ruined my compressor. I called and complained but to no avail. I got three quotes for a new unit and Gonzales was the low bid. They did an excellent job.
I called 2 weeks ago, Jesse returned my call the same day!! He came out the next day, we talked prices and timing for a new installation of an American Standard variable speed, due to humidity issues. We wanted 2 zones so he came back out to see if it was possible. He had me a quote ready in less than a day, he ordered parts, they came in 5-7 days later and he and his crew had everything working within 28 hours!! That is great service, especially for living in “the woods/boonies”! I highly recommend them for your AC/Heating needs.
AC stopped working house got hot asked a friend what company to call he said Anderson AC.Called office service tech arrived within an hourAfter 30 min troubleshooting tech Perry informed me ac was well done, shot, kaput, crashed and burnedNew complete unit pending on winning LotteryBig John (straight outta Milam)
$200 to come out and tell me my compressor was bad and I needed a new $6500 unit. Competitors came out and actually worked for almost two hours to tell me the same. $98 and unit would be $5900. Honest competitor came out and said my Freon was low. $328 and I have cold A/C and my unit is just fine.
If I could give them 10 stars instead of 5, I would! They initially came out to our house for a holiday and weekend call to start with. They were able to get our AC back up and going until we could replace our unit because it was so old and worn out. Then and for the replacement service they were above and beyond excellent. Both gentlemen, who I cannot remember the names of, were curious, professional and answered every single question I had. To have such a quick response time and treated more like family than just another customer is so hard to find these days!
My ac was leaking water and Mr anderson had someone here pretty quick even though its a Saturday evening... got the leak / clogged line fixed. Best customer service Ive had from any contractor in a long time. Highly recommend...
Bobby was so sweet and nice. He took good care of us today.I would recommend them to everyone. Thank you for getting us fixed up and helping us the same day,not long wait at all . So honest and helpful. Thank you again.
Jesse and his staff are by far the best around, they CARE about their customers and do their absolute best to provide exceptional and affordable service for their customers day or night, I highly recommend them!!
YOU CAN STOP LOOKING ! Andersons A/C people are Excellent ! Bobby came out with his crew and did a great job. We bought the 10 year extended warranty and are very happy we went with this reputable company.
I’m beyond impressed on how fast and efficient this company is. My technician arrived quickly after my call and had me up and running quickly.
Jesse and his employees are friendly and do there best to meet the needs of the customers, they went above and beyond the call, to make sure our AC/Heating unit was installed and operating properly. Thanks, Roger
Weve had a few repair calls. Excellent service. When its time for new systems, Andersons will get the call.
Jessie makes sure you get exactly what you need and wont sell you parts or service that you dont need. Good people and great ac men.
Excellent service. The guys were professional and proficient. We will definitely use them for all of our A/C needs.
Fixed a prob that another local very small pineland, tx ac company had wired incorrectly. Heating bill already reduced by 75 a month.
Awesome company with great customer service
Came out the next day. Friendly people. Very professional.
Good service. Fast response.
Very friendly and very informative.
Overcharged!
Very responsive to calls
Best service around
Quality work