Coventry & Gattis AC, Inc.

219 N Dooley St, Grapevine, TX 76051, United States
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Coventry & Gattis AC, Inc.
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Ge
Review №1

Daniel C was the technician that was sent to service both of our AC units. He was very friendly and thorough. Called me 30 minutes in advance when he would be arriving within my scheduled time. Thank you C&G for sending your best to service our AC needs!

Su
Review №2

Buck was on-time, polite and provided a great maintenance experience. It was easy to schedule, convenient times and he offered me services that will help prolong our units.

Ba
Review №3

The service support team was very responsive. Daniel was so nice and professional. He documented everything that we looked at in pictures and videos, walked me through all of the options to repair or replace what we need and I never felt any pressure. I highly recommend getting quotes from Coventry & Gattis.

Ca
Review №4

Buck was very professional during his visit to include on time within stated time range, introduction, shoe covers, neat appearance and exit.During the exit, Buck advised me that one of their check points showed a slight weaker signal than is normal but not to the point of replacement. Just keep an eye on the units and call them if we have a problem in the future. I was extremely pleased.

Da
Review №5

Buck did a great job in servicing our two units. His HVAC knowledge was demonstrated in his responses to our questions. He also explained the new insulation requirements for an attic and showed us the deficiency in our current insulation vs the standard. Thank you Buck for a job well done!

Ro
Review №6

Buck did a fine job of servicing the unit. He explained all options available, so we could make a choice. We have been a satisfied customer of Coventry & Gattis for years.

la
Review №7

Gregg is a very knowledgeable and professional technician. Came out for a safety check and was honest and forthcoming about my system i have. Will be asking for Greg again next time

sc
Review №8

Coventry & Gattis is my go to heating and a/c company and Daniel is a rockstar for them. He also was on call over a weekend recently and helped get an important question answered for a real estate deal I was working. Great guy and great service level from company.

Ma
Review №9

Gregg came out and was very professional, prompt, and gave me recommendations to consider. I will definitely keep using Coventry and Gattis!

Da
Review №10

Daniel is great, very knowledgeable and so easy to work with, he explains everything clearly and professionally. I really like working with Daniel.

Mi
Review №11

Daniel was professional and knowledgeable. Did a great job servicing our 3 HVAC systems and explained everything that was done.

A
Review №12

Gregg was incredibly nice. He efficiently fixed our broken AC. So glad he was the technician sent out. He is very knowledgeable and works methodically until everything works perfectly. Plus hes great with our dogs. His hard work makes the yearly service plan well worth it!

Ma
Review №13

Cedric and Greg were awesome, on time, professional and courteous, answered all my questions and took the time to walk me through the issues! Awesome service!

Ti
Review №14

Respectfulness and attention to detail set this company apart. From the top, down these guys are number one in DFW. Weve been with them for almost 20 years. Buck and the rest of the team go above and beyond...always. They came through years ago when I was deployed, making sure the home was squared away with no issues. Good job guys.

Au
Review №15

Cedric is great! Called on a Sunday morning when they were closed with my AC unit not working, Cedric called me back 30 minutes later and got me on his schedule for the same day. He was able to do the repair quickly and get us up and running in a few hours! He is very trustworthy, he also replaced our outside unit a few summers ago and had a good experience then.

Sa
Review №16

Coventry & Gattis is by far the best service provider we use across all our needs. We have been customers for well over 10 years And they have completely replaced the HVAC systems in both of my houses. They are fairly priced, very customer oriented and professional. We are part of their maintenance program, which includes a spring and fall systems tuneup again for a reasonable price. As part of this program, you get all preferred pricing on needed repairs and quick turnaround. Just this weekend,(high 105° outside) our upstairs AC unit Quit on us at 9:30 PM on Saturday night, they had The system repaired by noon on Sunday.. We can not say enough, good things about them and our friends who use them as well also consider them their best service provider across-the-board.

Ma
Review №17

Shelby showed up on time and communicated when we was on his way. He was polite, efficient and respected my home.

Ch
Review №18

Coventry & Gattis is an outstanding company. Honest and Fair!My recent tech, Shelby, was professional and efficient.Highly recommend!

Ca
Review №19

This HVAC company is just wonderful! They have great communication and they’re always available when needed. They are definitely proactive in keeping things running well to save us from a big incident.

He
Review №20

Buck arrived right on time. He was courteous and efficient. I always appreciate the professionalism of the service technicians!

Bi
Review №21

Shelby was excellent. I have been doing business with Coventry andvGattisvsincev2007. Excellent customer service. When my A/C in my house needed replacing in 2018 I made one call to C&G. I know the follow up service that I get

Ch
Review №22

Gregg was friendly, knowledgeable, and took time to answer questions. He was not able to resolve our issue (turned out we need a plumber) but kindly referred us to a local plumbing company that they trust.Always a pleasure working with Coventry & Gattis- 12 years now!

Do
Review №23

Buck called with ETA, was timely and friendly. Buck goes above and replaced my air filters while in the attic. He even offered to replace the batteries in my thermostat that needed changed. Great job!

Ma
Review №24

Im happy to recommend this local Grapevine company and would call them again in the future for any HVAC issues. Cedric went over all the issues with the house and gave me some great options which were very reasonably priced. There is a reason they have a great rating and hundreds of reviews. Highly recommend!

Li
Review №25

Daniel C. with Coventry & Gattis A/C is an exemplary professional in his field. Always prompt, thorough and explains everything in terms we can understand. We bought the one year maintenance plan today because this company and their employees (Daniel C.) are the very best you’ll find! And it’s already cooling down in this house… gratefully.

Jo
Review №26

Daniel was great!! He was prompt, efficient, and communicates well. My furnaces are old and he didnt try to sell me new units. Im a new client and very pleased.

Ji
Review №27

It is a real pleasure to have Shelby do our semi annual service. It is truly a 5 star event.

La
Review №28

Shelby was on time, polite and professional. He did a great job and we highly recommend him.

Ma
Review №29

Buck did a good job. He went over things and explained them well.

Da
Review №30

Ive commented on Gregg before. This is my 3rd review, and its always the same. Gregg always finds answers. He doesnt throw guesses at you from the start. He takes his time and finds the problem. If he doesnt know the answer, he doesnt make things up. He simply says, I dont know, but I will make a call and get you taken care of. 2 hours later, he had a solution and a part on-order. He never fails. Bravo.

Di
Review №31

I have been a customer of Coventry and Gattis for several years now and this company is top notch. I have had 4 technicians over the years and they have all been amazing. Today, Daniel came and performed the maintenance check for my HVAC system. He called ahead to let me know he was coming and he was right on time. He was professional, knowledgeable, thorough and so very polite. I especially like that this company offers a service agreement with a little bit of extra incentives. I highly recommend Coventry and Gattis and Daniel as well.

ja
Review №32

Greg is always pleasant and personal….and really knows the AC business. He is an Asset to your company and represents you well.

Ti
Review №33

Buck did our maintenance on both of our Trane units. He was very polite and professional and took the time to answer and explain all of my questions and concerns.

As
Review №34

Always enjoy when C&G come to visit. Daniel is so kind and his honest assessments for work needed or not needed is such a breath of fresh air. You dont feel like hes trying to weasel money out of you and you can sense his passion for his work and values himself and the company. Would highly recommend C&G, specifically Daniel, for any and all work. Promptness with work, no hidden fees, reasonable prices and always leaves with me knowing exactly what he did and feeling better about the overall health of my home. Thanks again.

El
Review №35

We have been with C&G for many years and always happy with routine service/maintenance. Today, we had a rush service request and within just a few hours, Nick dispatched Shelby to our house and before we knew it - our AC was up and running again! Super professional and friendly service to boot!

Pa
Review №36

Buck was great! Very thorough, helpful and professional, friendly and respectful.Recommend him and the company highly.

TI
Review №37

Buck was amazing. Took time to make sure everything was working great and left making sure everything was better than when he got here. Cant wait to have him back for the next check-up!

mi
Review №38

Cedric was excellent. Extremely knowledgeable with excellent communication and people skills!

Sa
Review №39

Buck was professional, prompt and personable. Totally recommend Coventry and Gattis! We are recurring customers and totally trust Coventry & Gattis. Buck has serviced our units for as long as we can remember! Got to recognize and love excellent quality service. Thanks Buck!

Li
Review №40

Daniel is great. Caring, thorough, and conscientious. Always detailed in the information shared.

Jo
Review №41

Buck did an excellent job he was professional and thorough in his work

Je
Review №42

Quick response. Arrived home from a trip to find our upstairs at 97 degrees. AC unit not working. It was late afternoon. We called and the repairman was on site the next morning. Courteous and efficient. Had the upstairs cooling off in an hour.

Ku
Review №43

Definitely recommend Coventry & Gattis! Daniel came out to do a routine checkup on the unit. He was on time, got everything done pretty quickly and the cost was pretty affordable compared to other companies I’ve used in the past. I will be using them again in the future for any AC needs.

Da
Review №44

This was my first time to use C&G’s service after the owner of the company who previously provided HVAC service to me for 25 years retired. I have a well-maintained, 29-year old system that is near the end of its useful life. Gregg listened carefully to my situation and provided 3 thoughtful, viable solutions (short, intermediate and long-term), discussed the pros/cons of each and carefully answered my questions in detail. He did not apply pressure or scare tactics and told me C&G will be ready to assist when reach a decision. While I am currently evaluating my options, I am very satisfied with the service C&G has provided to date, and am hopeful that we will establish a strong & lasting relationship.

Ma
Review №45

We are very happy with the service of Buck from Coventry and Gattis. The Company has always taken care of our AC needs and only fixes what needs to be fixed without pushing lots of extras. We wouldn’t use anyone else.

Ki
Review №46

Daniel did a great job of servicing our needs. He arrived promptly on schedule and was professional and courteous. Our family has used Coventry and Gattis for twenty years and have always been pleased with their service.

Am
Review №47

Greg showed up early, which is unheard of. He called me before coming and was very polite. He made sure he had his booties on before entering the house so the floors didn’t get messy. Greg was great with my barking dogs. He took care of everything he needed to and was on his way. It was nice to have the same service technician from before so he was familiar with my home and furnace.

Ri
Review №48

The technician (Daniel) did a great job! He was knowledgeable, courteous and respectful of our property. He took great care of our HVAC on this check up and equipment upgrade.We love this locally owned and operated company.

Gr
Review №49

Over the weekend I started to notice that water was dripping from an overflow pipe which I traced back to the over flow pan under my main AC condenser in the attic. I booked an appointment on line with Coventry and Gattis and Daniel arrived 8.30am on Monday. He walked me through the steps that he planned to do to clean the condensate line that drains into my bathroom sink. 20 mins later the condensate line was clear and draining properly and the outside overflow pipe had stopped dripping. Daniel also gave me advice on how to pour vinegar intothe condensate pipe once a month to keep gunk from building up again. Professional, on-time, friendly service. These guys are my go to local company for my A/C needs.

Ro
Review №50

Weve used Coventry & Gattis for years, and we have never been disappointed. Gregg was our tech today. He was professional and on time. Always explains what he is doing to troubleshoot and repair the unit. 5 stars for Gregg and Coventry & Gattis. Bobby and Raquel

Er
Review №51

They always do. Great job. Lisa is the best and the service team is excellent. Buck was our Svc rep today and he did a great job as always. He is very efficient and thorough with his inspections

Ji
Review №52

Greg was great, checked everything out and was thorough in cleaning and explaining what the issue may have been. Very happy with the service.

An
Review №53

Daniel did an outstanding job at my home. Very professional and knowledgeable. He got the job done and finished at the time he said he would. Will definitely use him again, highly recommend him!

Ri
Review №54

Did a thorough job and I was very pleased with How Daniel handled everything.

Ke
Review №55

Daniel C. came out to do my 6 months service. He patiently allowed me to ask as many questions as I wanted and he answered every one with confidence. He gave me assurance that C & G would do whatever necessary to assure that I was a happy customer. Patient, knowledgeable, efficient.

Co
Review №56

Excellent service. Quick response & respectful of home. Buck was outstsnding service rep. Highly recommend Coventry & Gattis

St
Review №57

I have been using these guys for many years and each time has been very HONEST with what I have going on. Cedric a nd Tarek go above and beyond to make sure everything is to my (well my wifes)approval. I have recommended them to many friends. They are great. Want an HONEST AC company well here they. Thank yall for hiring HONEST people. Hard to come by these days. Daniel came out today and once again very polite and honest. Keep up the good work

Ni
Review №58

Buck was very pleasant and professional. I would definitely have him out again. I appreciate the detailed update that he gave on both units.

Ro
Review №59

He arrived quickly and all communications were clear. The repair was made and tested. I really appreciate the service received. I’ll continue to call for your HVAC services. Thank you!

Th
Review №60

They should be servicing $5M+ homes as their FINAL charge rates of service are extremely...., extremely high. Of course the initial visit charge seems quite competitive and down to earth but they build things up, for either recommended or needed services to be done at an extravagant rate. A visit of $150 will end up costing $3K. I dont know how good their techs are in fixing things but they are very well trained in milking the average, unsuspected homeowner. The HVAC repair business in TX is very corrupt (similar to the reputation of auto mechanics in the 80s) and this company is on top of this too. You will get ripped off in a professional and civilized way. At the end of the service call you will feel very lucky and thankful - it is a special technique that they have mastered well.UPDATE: I wrote a truthful (negative) review a week ago and the business responded by calling it fake. My review was NOT fake! The e-mail address I used is a private, 2ndary address, that I use (and monitor) to avoid possible harassment. Accidentally, during the techs visit my security system picked up some video and all audio of my communication with him. I am seriously thinking to submit a complaint to the local Better Business Bureau - of course my identity will be revealed but others can benefit finding, first hand, the genius hacks involved. In all fairness, they are not the exception in exploiting the unsuspected consumer - it is almost endemic across Texas. The sad thing is the TX state authorities are corrupt....will not do anything to go after such extortion if not thievery.

An
Review №61

Buck did an outstanding job. He was very polite and mannerly.In addition he cleaned up the work that the other technicians left behind in the attic when they installed the AC unit. It was not part of his responsibility, but he went over and above.

Pa
Review №62

Buck is always courteous, explains things well, and we feel that he is professional and friendly. It’s always great when he comes out and checks our air conditioning/heating system to make sure it is working as it’s supposed to. Great experience

Be
Review №63

This is the best company I have ever used for AC. They repaired one unit and replaced a second. They were responsive, did high quality work, and were cost effective. Few weeks after, I had a leak in my ceiling and thought perhaps it was from the air handler pipe / condensation. I emailed at 7:30 pm at night and they responded within 15 min and were out the next day. Pedro took the panel off and checked the unit and determine it was not the unit but a bathtub on the second floor. They referred me to a plumber that came out the next day. Further, they did not charge me for the visit. They truly go above and beyond and put the customer first. Thanks you Coventry for the excellent service.

Ni
Review №64

Coventry and Gattis never disappoints. Greg has come out to check out system twice now and he is always on time, professional and helpful. We appreciate him so much! He found an issue and fixed it immediately and it was all under $100. We could not be grateful. Definitely recommend this company!

Je
Review №65

C & G installed and has serviced my ac/furnace since 2019 and I have been very satisfied. Daniel was here today was on time, efficient and taught me some things I didnt know about the thermostat!

Pa
Review №66

Quick turnaround time on a compressor start discrepancy during heat wave. Daniel arrived promptly for appointment, troubleshot, and repaired the unit.

Ed
Review №67

Friendly and fast service. Installed AC drain pan in just over an hour—-98 degrees outside! Excellent job!! Daniel great work!

Ta
Review №68

Gregg is a pleasure to work with. He is affable, efficient, and oh so tidy!

Ri
Review №69

Daniel did a great job servicing our HVAC today. He is always courteous and thorough!

Ad
Review №70

Gregg was fantastic and clearly knows what he is talking about and doing. He is much better than most technicians you run across. I would recommend him to anyone who needs a quality AC tech.

Je
Review №71

As always Buck was fantastic. On time. Polite. Friendly and even showed me how to care for the outside unit that gets buildup from my drier vent blowing on it. We love Coventry and Gattis.

De
Review №72

Fantastic service - Gregg is top notch! Professional and knowledgeable

Je
Review №73

Shelby our technician was extremely courteous and knowledgeable about our AC system. Would highly recommend Coventry & Gattis for service and maintenance.

Mu
Review №74

Excellent service and quality of work. Had an entire upstairs unit replaced. They show up when they say. Perform the work they promise and even had an inspector come out to make sure we were satisfied. Well done. Also shout out to Cedric for the detailed knowledge.Update - Coventry also replaced an entire AC system at our daughters house. Excellent service, quality of work and competitive pricing.

To
Review №75

Greg is great to work with as well all the staff! Greg solved my issues quickly, very happy with the responsiveness.

Ki
Review №76

Very thorough and very professional. We got multiple quotes, but this technician caught issues the others didn’t. Very honest about what could and couldn’t be done up to code.

Da
Review №77

C&G adjusted their schedule for me. Their internal communication was excellent related to the schedule. Buck arrived on time (had called ahead), was friendly, knowledgeable, patient, communicative, thorough, and did the small extras to put everything back as it was. He remains top notch. I cant imagine better service. Thanks, Buck!! Thanks, C&G!

Sc
Review №78

Coventry & Gattis has been great to deal with since the first time we called. After experiencing the used car salesman from a different company, we called them and the experiencing was as far from that as could be. We were given reasonable options with no attempt on up-selling us on something we didnt need. Installation went off without any issues, and weve been using the maintenance package ever since. The service techs that come are always prompt and professional, as well as friendly which is often overlooked in importance. I would definitely recommend them for your HVAC needs.

Ha
Review №79

If only all businesses operated with such standards. We’ve had two separate issues recently and have worked with Cedric, Lorenzo, and Alan from Coventry & Gattis. We’re satisfied with the product but we are even more thrilled with the service. Above and beyond. Super timely. Cedric was very detailed, knowledgeable, and transparent in showing us what was faulty and getting parts and replacement quickly, even offering to stay and help move a fence panel for the new unit. Lorenzo and Alan were a great team installing an outdoor unit and even answered questions I had concerning drain lines in our inside unit (unrelated to job), and helped us get our fence put back in place…I say help, but they did it all as my husband had hurt his shoulder the day before. Even Lisa on the office side was incredibly informative with letting us know when the guys were on their way, handling warranty registration, and even checking on my husband’s injury. You don’t find people or businesses anymore that strive for true customer relations but C&G have an amazing team. They’ve won our loyalty as customers and I would most definitely recommend to friends, family, and neighbors.

Wi
Review №80

Buck (our A/C tech) is a thorough, efficient, knowledgeable and a humble man. He’sa real pro. He Knows his stuff. He checked our A/C for the SUMMER and everything wasA-Ok. Coventry & Gattis is a great company.They hire quality staff. Good people..!I’ve been with them for years, and will stay with them. 5 + Stars…!

Jo
Review №81

My HVAC technician is always on time, knowledgeable and thorough. I have been through several companies and have finally found one that is fair and proactive. I wouldnt hesitate to recommend C&G.

Ra
Review №82

Very accommodating, easy scheduling, thorough work. Like them so much, I recommended to three neighbors. Turns out they were as impressed with C&G as I. In fact, one of those brought another new customer to the fold. THATS customer satisfaction! (Kudos to both Greg, who knows how to fix customers as well as equipment!) Have referred C&G to many who have become regular customers.

Jo
Review №83

Daniel does a great job, very knowledgeable and friendly

as
Review №84

Coventry & Gattis makes HVAC maintenance easy. A reminder text is sent when maintenance is due and friendly appt set up. Buck has been our tech and he is on-time, trustworthy, and friendly. He did a very thorough check up and communicated well the status of our units.

Ed
Review №85

Spectacular company. We’ve owned a few houses, and worked with a lot of HVAC companies. The folks at Coventry & Gattis are the best. We have a large house, and they’ve replaced four of our six units. They’re extremely responsive, and their customer service is top notch. Chris, one of the owners, will respond within minutes. Cedric, one of their technicians, is very knowledgeable and just seems like an overall great guy. You will not find a better or more reliable HVAC company.

Na
Review №86

Nice to have had Shelby H come over to make sure everything was working before winter. Honest and trustworthy. I have used this company for years.

Ky
Review №87

2nd visit with Buck. He is always very respectful and professional. Highly recommend Coventry and Gattis. Great service!

Ja
Review №88

Greg does a very professional job. He leaves no mess or indication that he has even been here. I feel very comfortable having him in my home and know that my furnaces are in good shape for the winter.

Me
Review №89

They did a great job as always, were able to come out same day when my AC wasn’t cooling and had it fixed in less than an hour and back to cooling!

Je
Review №90

Shelby was wonderful! He was prompt, professional and very knowledgeable. We would love to have Shelby again to service our units again. Coventry and Gattis never disappoints. Thanks so much!

Ch
Review №91

We’ve been working with Cedric and the team at Coventry & Gattis for 5 years and in our experience they’ve always been highly professional, responsive, efficient, and provided great value. We are extremely pleased with their services.

Ca
Review №92

Daniel is professional, polite and knowledgeable. He did a great job determining what repair we needed and took care of it promptly.

Ed
Review №93

Shelby was excellent. Very professional!!!

Gi
Review №94

Amazing customer service! Our air conditioner failed in the middle of the night during the hottest week that weve had this year. I called Coventry & Gattis expecting to be told that they had too many other things to do. However, Lisa was incredible - she was friendly, compassionate, and said that, although they had a full schedule, she would keep an eye on things, and let me know if they could squeeze me in. She even called me a few hours later just to say that she hadnt forgotten about me! I was floored that this business, who was no doubt incredibly busy on this hot day, took the time to check in and update me on how things were going, even if they didnt quite have the news I was hoping for just yet. In the end - they DID squeeze us in. Jerry came out, determined the problem quickly, and then showed up bright and early the next morning with the needed part to get our AC up and running. To top off our great experience, we didnt feel ripped off. No one pushed us to try to get a new AC system (or even suggested it). We paid a fair price for the fix, and got some education on maintenance and when to replace our unit in the future. I highly, highly recommend Coventry & Gattis and their exceptional team!

Co
Review №95

Shelby is a wonderful employee! Super respectful and very professional! Thank you for a great Fall service visit!

Ji
Review №96

Buck was punctual and very pleasant to work with!

Ca
Review №97

Excellent service. Very professional. Greg was very accommodating when I missed his call and texts. Thank you for handling my a/c needs

St
Review №98

As always, Tarek did an outstanding job checking my system. He’s very thorough and explains everything he checked. Very impressed with Coventry and Gattis and won’t use any other company.

Er
Review №99

Highly satisfied with the service. I have several accounts under this AC company. They rescued all repairing situation promptly and with very reasonable price. Cedric is the tech that I requested many times. He is very professional and with awesome manners. He installed a brand new unit for us, and kept an extra eye on the whole process since it was a rental property and we were not able to make it there that day. Thanks for Cedrics time and patience, all units have been surviving through hot summer in Texas. Great company ! Great everything over all with them. Thank you for this honest company here locally.

P
Review №100

Shelby is professional, informative, and represents the highest order of service that can be expected.

Da
Review №101

We have had a long term relationship with Coventry & Gattis. I have never been disappointed with anything theyve ever done from bi-annual checkups to a heat pump replacement. They answer all my questions, are fairly priced and know their business. Their prime purpose is to take care of us, not to sell us something.

Ch
Review №102

They took care of my request in record time. Buck was courteous, explained everything he was doing and was able to get my a/c up and running. Coventry and Gattis has taken great care of me throughout the years!

Li
Review №103

We have used Coventry & Gattis for years (and have always had a wonderful experience), but today exemplified their true excellence in customer service. Our AC went out in the middle of the night. I called first thing this morning (on a Sunday), and they sent a service technician out right away. He quickly diagnosed the problem and repaired our unit. I highly recommend Coventry & Gattis for their dedication to customer service, timely response, and quick repair. Thank you, Coventry & Gattis!

Ma
Review №104

My husband and I have been very pleased with Coventry & Gattis! They have so far provided excellent service, from the first phone call, to the on-site estimate, and to the actual doing of the work today. Their technicians are knowledgeable and have gone above and beyond. We typically have tons of questions, and David and his partner (cant remember his name!) very patiently and thoroughly answered every one of them. They even caught another separate issue that we may have been having with our roof. Its hard to find companies that care enough to go above and beyond in this way, and we truly appreciate it! On a side note, I did compare other HVAC companies and Coventry & Gattis provides excellent service for very fair prices too.

Ma
Review №105

We have used Coventry and Gattis for over 6 years to service our HVAC system and replace the unit last year. Cant say enough good things about them. All their technicians are extremely professional, punctual, honest, and reliable. Buck came out today for our winter maintenance and found him to be all the above... its great to have a company that we trust and rely on.

Be
Review №106

Ive been using Coventry and Gattis for the last 10 + years and I have always been very pleased with their service. Today Lisa was able to fit me in to their schedule, and Tarek replaced my thermostat. Everyone is friendly, courteous, and they take care of your issue before they leave. Great company!!

GR
Review №107

Cedric was awesome! Very knowledgeable and highly recommended.

Ga
Review №108

C&G A/C is the ONLY HVAC service business that we use, for both my home and commercial properties since 2018. They are always prompt, they stand by their word and they provide an excellent service!

Ra
Review №109

Buck did a great job. Checked everything and explained it all to me as he went. Very nice and polite young man. Welcome here anytime.

Ro
Review №110

Cedric did an amazing job! He is very polite and informative! He was not in any hurry and took time to explain in detail everything that was going on with my heaters. I would definitely recommend using this company for your heating needs! Not to mention this company had better rates than others I was looking to use. 5 stars!

Aa
Review №111

Great service, great experience! They gave us a quote, walked us through the pricing and pros and cons of different brands, and then scheduled the AC installation very quickly. The team got it done in less than a day, did a great job, cleaned up, and was great to work with. I definitely recommend C & G for a new AC system.

Wa
Review №112

Really appreciate Gregg coming out. A larger company wanted to charge me $1,500 plus waiting for parts to come in. Gregg arrived in time, did a simple fix today, and charged me $250. So appreciative!

Ri
Review №113

Cedric came out on 08.21.23 for HVAC repair services. He was professional and efficient. I would highly recommend Coventry and Gattis to anyone in need of system repairs!

GU
Review №114

Albert M is the best technician we have ever had the pleasure of working with. I hope he can return to our home anytime we need AC services. He is the reason we will continue to do business with Coventry & Gattis. Not only was he very knowledgeable, but was also very honest and went above and beyond to help us understand.

La
Review №115

We have used Coventry and Gattis for about 10 years. They are always courteous when we call to make an appointment and keep us informed of the arrival time of the technician. Gregg is always professional and helpful, and he will take the time to answer any questions.

Ch
Review №116

Tarek with Coventry & Gattis is extremely knowledgeable about everything HVAC, explains every step of the process, and treats customers with respect and patience. The companys pricing is competitive, and management David and Chris are hands-on - they come to the job site to make sure the customer is satisfied. I first used C&G last summer to replace our downstairs unit, then recently had them replace the upstairs - a satisfied customer is a repeat customer. I highly recommend this company.

Gr
Review №117

Fantastic Experience. Customer service was superb, thank you Lisa. Technician came out during the hours my appointment was scheduled, diagnosed the problem quickly, and fixed it just as fast. Thank you Cedrick! I will be using Coventry & Gattis again as well as recommending them.

Ca
Review №118

I am extremely happy that I chose Coventry & Gattis to do my AC job. I called several AC companies but Coventry was the most responsive and reliable I could find. The technician came right on time, assessed the issue, did the job very quickly and charged me a very fair price! Definitely better priced than others out there! The technician was very respectful and even gave me some great tips of how to avoid expensive repairs in the future! I will definitely be using Coventry & Gattis for any future AC and plumbing issues! I recommend them to anyone out there!

ma
Review №119

We have been using Coventry and Gattis for years and they always do an excellent job. Shelby came out today for service and was very polite and knowledgeable.

Ho
Review №120

Love this company! Have used them for 20 years and they have always been honest, professional, responsive, timely & reasonably priced. I wish more businesses operated like this. Know you are in good hands and not being taken advantage of. The technician, Tarek came for the first time today and was exceptional. Just can’t say enough good things about this company! Thank you!!!

Di
Review №121

Buck was amazing! He was professional and personable. The service was thorough and exceeded my expectations.

LA
Review №122

This company installed my system about 7 years ago. The system works well and the yearly maintenance contract is worth the money. Preventative maintenance makes for a reliable system. I have never had a complaint with the company or any of their employees. A sure bet!!

Ga
Review №123

Buck is very knowledgeable and professional. He did a great job for us.

Ju
Review №124

I’ve been a homeowner going on 15 years 2 different homes and numerous AC issues over the years. I have used several different AC companies for service work, inspections, and part replacement. I must say Coventry and Gattis is far better than any company I’ve used in the past!!! It’s starts with Lisa in the office and runs through all there service techs. I believe you will not find a better company out there. They are honest and have the upmost integrity!!! They far succeed expectations on communication. They go out of there way to fix your issues as quickly and efficiently as possible. They will be the only company I will recommend from this point forward!!! Good job to all of you at Coventry and Gattis!!!

Ke
Review №125

Chris W. came out for a quote. Extremely professional and respectful. Well dressed and top notch Industry knowledge.Lisa helped me schedule the call. She is very cheerful and charming to work with.I HIGHLY RECOMMEND this company for ALL YOUR HEATING AND A/C NEEDS! :-)

Ju
Review №126

My first encounter with this company was with one of their employees acting as our own personal hero. Our dogs had gotten out of the house and we didn’t discover this until we got home. We were searching everywhere until I got a call from their employee Chris. He had found them MILES from our home. He took great care of them and waited for us for almost 20 minutes to get there. He was warm, kind and gracious. He was definitely our hero that day. We’ll be using Coventry and Gattis for all our AC needs in the future. Thanks again Chris!

St
Review №127

We noticed our A/C wasn’t working on a Friday afternoon before a long holiday weekend. We panicked a little bit. We called Coventry. An technician was at our house within 30 minutes. The problem was quickly identified and resolved. The excellent tech didn’t stop there. He performed a thorough check of our system to make sure everything was ok.

Tr
Review №128

I am a new customer with Coventry & Gattis as of today. I had the best experience with their service tech Anthony then I have ever had in 35 years of home ownership.Anthony explained everything and showed me everything he needed to do to completely check and service our AC.Thank you Anthony!I hope to use your company for many years in the future!You are such a blessing!Tracey DaileyGrapevine, TX

Sh
Review №129

Cedric arrived on time to do a standard tune up on the AC system in a house I just purchased. Wasn’t sure what to expect - but he gave it a thumbs up! Thank you! My first experience with Coventry & Gattis- professional and helpful!

Da
Review №130

Coventry & Gattis Air conditioning company was very fast and efficient at their work. My AC was fixed within 2 hours. I was very pleased with the attitudes and personalities of the owners and employees as they seemed very experienced and skilled. Saved money as well. Was not too expensive. Worth the expense for such a great job.

D
Review №131

Greg is always dependable. He shows up as scheduled, gets the job done, explains whatever you need to know and is friendly. Thanks Gregg and happy thanksgiving!

Al
Review №132

Albert helped fix our air conditioner that recently went out do to a clogged drain pipe. He did an amazing job! Professional and thorough, air has been working perfectly since. We have used C&G for years. They have installed A/C units at both homes we have lived in. They do great work. We were lucky enough to find them after another company that was contracted to repair our A/C basically blew it up. I would recommend this company to anyone looking for anything HVAC related.

Ga
Review №133

Our AC went out Friday about 3:00pm. I never dreamed we would get it fixed the same day but Coventry an6d Gattis sent Buck and he had our AC up and running by 5:30. Ive used C&G for over 20 years because they always do a great job.

M
Review №134

Originally had Coventry come out in April for an AC tune up and they just came out today to check on the heating and furnace. Tarek came out both times and was super professional and knowledgeable. He doesn’t sugar coat it and doesn’t try to up-sell. Just straight facts. Really appreciate the service and information. Highly recommend these guys. Give them a call, you’re in good hands.

Ta
Review №135

We have been very satisfied with our service from Coventry & Gattis. Cedric and David have made service calls to our house this summer for our two units. I highly recommend this company. We will definitely use them for any future problems.

Pa
Review №136

Shelby was very professional was here on time and very converses Also, he found a problem that could’ve been bigger in the future so I had him repair it while he was here. I really appreciate that service.

Ph
Review №137

On time honest service knowledgeable technician great value

Ro
Review №138

Weve been using Coventry & Gattis A C for over 30 years. Need we say more...

Gr
Review №139

I have been using Coventry & Gaddis for years. The office staff, Lisa, is very nice and responsive. The technicians are all knowledgeable and professional. Most of the time, I get the same technician, Cedric. He is very knowledgeable and professional.

Ro
Review №140

Shelby was very professional and went straight to work, didn’t try to upsell me and was accurate with his diagnosis the problem.

St
Review №141

Daniel did a great job diagnosing and fixing my units problem. He was very knowledgeable and professional. I am a big fan of Coventry and Gattis!!

Su
Review №142

Cedric was very helpful. Not only he explained the options I have during recent visit, he suggested a perfect AC unit model that fits my house’s narrow space needs. He went above and beyond and resolved an existing issue with my heater in my attic, I would recommend his and his company services to any one

He
Review №143

Buck was very professional and efficient. He was able to complete his work and save us some money in the process.

La
Review №144

As per all previous services from full system install, upgrade duct flow bypass and all things heating I have used no other service. Business has changed hands 3 times in the last 40 years and the professional quality has never faltered in that time. If it aint broke dont fix it - but if the HVAC system breaks - call Coventry Gattis...me and the neighbors do.

Br
Review №145

I highly recommend Coventry & Gattis, and technician David in particular. We had an A/C unit go out. They returned our call promptly, had a technician available right away, who arrived on time, was very polite and professional, and got our A/C working again! I will definitely use Coventry & Gattis again when needed!

Th
Review №146

Excellent service from Gregg. Very friendly helpful and always professional.

Jo
Review №147

The guy was awesome. Specifically did not try to upscale me on stuff. Was honest and fair, personable , and efficient.

Vi
Review №148

Albert was very personable and professionally performed my air conditioner maintenance. I couldn’t be more pleased with the Coventry Gattis service and Albert M’s professionalism and knowledge. I highly recommend Coventry and Gattis for your air conditioning and heating needs.

Da
Review №149

Coventry Gattis installed our units. They inspector our door Saturday, de them every year. We have only received excellent service from them any time we call. One of our units failed on Friday night. I called to leave a message hoping to get in line for service. Anthony was at our door Saturday, determined the problem. We have cool air now. The installers were knowledgeable, personable and efficient!Thank you!!!

Lo
Review №150

Our A/C started blowing hot air. CalledCoventry, they sent Greg out that afternoon. He found a leak in the coils. Added freon to get us through the evening, was out the next day to replace the coils. No charge as the unit was under warranty. Great job!

Za
Review №151

Great all around experience dealing with Coventry & Gattis, everyone I spoke with in the office was kind and helpful. The technician Tarek, who completed my service request was very knowledgeable and very courteous. I would highly recommend Coventry & Gattis to my personal friends and family!

An
Review №152

Weve been Coventry & Gattis customers for several years. Recently, the motor on our AC failed. Cedric came out in a few hours. He correctly diagnosed the problem went back to the office for a new motor and stayed late in the evening to complete the repair. We were very satisfied and grateful for all his hard work and especially that he stayed that night to finish.

Ru
Review №153

Appreciate the same day service on a system outage during brutal summer heat. Buck was prompt, professional and diagnosed and repaired the issue very quickly. Strongly recommend!

He
Review №154

Gregg is always prompt and professional. We have used Gattis for years. I’m confident of the service.

Sh
Review №155

Coventry & Gattis, specifically Terek A., are reliable, reasonable, and always competent. Terek explains so you can make educated decisions. Things haven’t always gone without issue, what’s important is when there was an issue they responded and fixed it at my convenience not theirs!

K
Review №156

Gregg did a fine job and quickly, during the window provided. He even switched our 2nd units filter and location so theyll update it in future too. One less thing to buy and maintain!

Ku
Review №157

Installed three complete top-of-the-line Trane units in the heat of a Texas summer. This company is great to work with. Chris made an excellent sales presentation that swayed us away from another company. The General Manager (Greg) was here a great deal of the time and was friendly, informative and got right in there and worked with the crew. The installers were great. They took care of my house (no dings!) and really seemed to care about working with me to get things working again. C&G beat the big box companies (you know, the ones with the really bad TV commercials) by several, I mean SEVERAL, thousand dollars. Cudos to Lisa who kept me continously informed on where and when. If youre looking for a fair price, excellent customer care and skilled technicians, give them a look - it worked out great for me. Thanks C&G!

Wi
Review №158

Coventry & Gattis were selected again to replace compressor and furnace.. In 2018, they completed an excellent replacement and we saw no reason to select someone else. Their professionalism, care and quality of work was definitely on display again for this project. Hats off! to entire C&G Team!

Ra
Review №159

I have used several different HVAC companies over the years, and for the most part, all have been very good. However, after an issue with one of my A/C units, one such came out and and gave their diagnosis that an all new system was needeed (which in all fairness was ultimately accurate), I decided to call Coventry & Gattis for a second opinion. I had received some positive feedback from others on NextDoor, and my experience was equally positive after their first visit. Chris (co-owner) from C&G came out and confirmed the issue - I needed an entirely new system. However, what he did differently was to walk me thru not only why he recommended a new system, but he also offered some alternative solutions which ranged from a seasonal solution to pricing on a new system and a couple of other ideas in-between. I opted for the seasonal solution which worked for another season or two and was CONSIDERABLY less than a new system. After a few visits from C&G on this and other matters, I found every visit to be exactly the same - thorough, professional, the problems were solved, pricing was fair and all of this with a little patience thrown in for good measure. Fast forward to July 2019, and we realized a new system was the best route going forward. Chris again came out, offered one-last seasonal solution until his crew could come out a week later to install the new system. These gentlemen were incredible. They were fast (in by 8:30am and out by 3:00pm), they were professional, they answered every question we had, and after the job, they cleaned and vacuumed every area of the house in which they had worked. I would gladly recommend Chris and his team from Coventry & Gattis for anything from service to an entire system replacement.

Th
Review №160

Greg was very knowledgeable, responsive and helpful. Coventry is a customer-focused company.

Ca
Review №161

Buck was thorough, polite, and prompt. I’d be happy to work with him anytime.

Ne
Review №162

Always good, friendly and timely service. No pressure for additional services.

Kr
Review №163

We used Coventry & Gattis to service our AC units and the whole process was fantastic from start to finish! This company was recommended to me on Nextdoor. Coventry & Gattis customer service got us scheduled right away & the service tech Tarek was amazing! Tarek explained everything in detail and explained every step of the way! I will continue using them for all my future needs! Thank you!

Ma
Review №164

Tech Albert came to do Spring maintenance May 5, all the usual checks. He said he ran water through the unit upstairs to make sure drain working properly. Checked compressors, made sure thermostats working. All OK. Now, on June 29, techs come back out to clean clogged drain in attic, and we were charged ~$215. Do not understand how drain would clog since Nay 5, and why such a large bill. Coincidentally, our house sitter recently mentioned the downstairs thermostat didn’t seem to be working properly, and she changed batteries. Didn’t Albert check batteries when he was there May 5? Also, since we are out of town we would have appreciated getting a bill from you so we could either give you a credit card, or send you a check. Rather disappointed.

Jo
Review №165

Nothing but professional!! Great customer service and best pricing. Albert was very thorough, informative and helpful. Have been using C&G for years and it’s one of few companies you can trust to never rip you off and always be reliable.

sp
Review №166

Coventry and Gattis did a pre-sale AC inspection and drip pan repair. They were prompt, thorough, and a pleasure to work with. After our A/C assessment they provided multiple solutions to solve our drip pan problem and saved us money as well. Highly recommended.

E
Review №167

The team arrived promptly at the agreed time. They were very efficient and yet careful with our property as they installed a replacement air-conditioning unit. They completed the installation and explained the changes in the new system.Thanks to the team for their hard work!Ed

Ka
Review №168

We have been customers for over 30 years. Great local business. Good job Gregg!

Ma
Review №169

I recently had Coventry & Gattis send me a quote for a new air conditioner unit. The sales rep that came out was extremely knowledgable and thoroughly explained all parts of the system. He answered all my questions on my air conditioner as well as the units they sell and quoted me a very reasonable price. I was very happy with their service and would recommend them to anyone.

Pa
Review №170

David, with Coventry & Gattis, just completed our bi-annual, Seasonal Maintenance check.As usual, the service was exceptional. We wouldn’t consider any other company for our air/heating needs. They are the BEST!!Paul & Rexanna Hanson

D
Review №171

Buck is polite, friendly, listens well does a good job and is helpful. So happy to have him return as our service agent.

La
Review №172

I already used Coventry and Gattis for my HVAC, but Matthew came out to repair and replace our tankless water system damaged from the storm. He was extremely knowledgeable and dedicated to getting us back up and running. He went the extra mile to locate and install a new system for us. We’ve talked to friends and neighbors who continue to struggle to get plumbers to show up. I highly recommend Matthew and Coventry and Gattis.

Br
Review №173

I’ve used Coventry & Gattis for several years now for pre season cooling/heating service for my AC. I have been very pleased with their service . Cedric is a great technician and incredibly professional .

Pa
Review №174

He did a great job in explaining the details of the problem, he fixed the problem on time and with the price that was anticipated.

Ma
Review №175

I called Coventry & Gattis for the first time last year to replace a surge protector that was struck by lightening. They did the job for less than half of what I was quoted from another company.This year, I had them tune up the AC and also had their plumbing service clear a clogged drain. Both of the guys that showed were timely, professional & friendly. I would highly recommend.

Sc
Review №176

Gregg has service our 2 HVAC units several times. Very thorough and honest. 1st call was a simple fuse. REME Halo shorted the system. Warranty covered the Halo. Will use no other company. Thank you Coventry and Grattis.

Je
Review №177

Our technician visited us today for HVAC maintenance. He was so nice and polite and knowledgeable, and presented options for consideration without pressure. He even has a plan for summer visit already lined up so we know what to expect then. Look forward to continuing to work with him!

Da
Review №178

This week we had our first bi-annual check-up under our new service contract with C&G. We were very impressed last October with Chris who sold us our new 3 ton variable speed Trane heat pump and corresponding air handler and the crew who installed it. And, we were not disappointed with the recent check-up by Tarek. He exhibited the same professionalism, knowledge and integrity that wed come to expect from C&G. He was thorough and patiently worked to address an air velocity issue that had pre-dated the new unit. We are thrilled to have found C&G!

Bi
Review №179

Coventry and Gattis has been my HVAC company for over 25 years. Theyve performed all types of HVAC work for me. I wouldnt go anywhere else

Do
Review №180

We had Coventry and Gattis come by for what really was a second (or third opinion in our case) as the first two companies were quoting a complete system replacement. C&G agreed with the previous determinations. What really impressed me and immediately made my decision to go with them easy is their thoroughness, Chris not only provided me with VERY competitive pricing but suggested that my ducting and supply/return system be reworked quite a bit to ensure proper performance of the new system, and all of this was included at the quoted price! His Team arrived promptly on the agreed to date and time to begin the work, they were very respectful, professional and courteous and best of all, at no time was I upsold on anything at all, they came in, completed the work and cleaned up whatever mess they left behind. Although it has not been too warm lately, I am certain the new system they installed for me will be up to the task in August due to their attention to detail in treating the job as a whole system, not just the equipment they installed. None of the other companies mentioned the ducting and/or supply/return systems and Im positive that they would have simply installed the equipment we purchased left the the ancillary things as-is and walked away. We look forward to using C&G whenever the next opportunity arises

Au
Review №181

Cedric has been great for us. Bought a house with an old AC unit and furnace which have both had issues in 2021. Cedric gave us multiple options for repair/replacement to help fit our budget. Ended up replacing the outside AC unit and repairing the furnace. He has been professional and kind both times he has come. Thank you!

Do
Review №182

Called around 9:00 AM for our contract appointment this morning and Tarek was here between 2-4. Fabulous diagnostics and repairs. Our air conditioner system is 12 years old and has never had servicing. It was overdue. Working far more efficiently now. Tarek pinpointed the issues, showed us pictures of before and after and all the readings. Coventry and Gattis is reliable, efficient and very reasonable. Customer service is OUTSTANDING. Ask for Tarek.

Li
Review №183

This company is a class act! We have been using them for many years and they continue to deliver great service. Our technician Tarek goes out of his way to answer any questions and ensure the job is done thoroughly. Plus a great attitude!

Se
Review №184

Very pleased with Coventry and Gattis A/C! They were able to come out to my house hours before the other companies were and Tarek was able to quickly diagnose and fix our A/C. Thank you to Tarek and team!

Ma
Review №185

Replaced both A/C units and furnaces in our house due to age. I got 4 bids and they were competitive in price. Both days of the installation they were there exactly at the time they said they would be and took all precautions including covering my carpet. They have been responsive to questions and everything is working great. What more can you ask for?

Co
Review №186

We had our entire system replaced which is no small investment. Their entire team has been incredible from start to finish. Terak came out today to do check up before summer. I was super impressed with his knowledge of air quality and efficiency.

Jo
Review №187

Coventry & Gattis have serviced our HVAC since we built our home in 1998. They are extremely honest and fair in their pricing, and will always go the extra mile for you. Our AC went out on a Friday night, Gregg located a replacement on Saturday, picked up on a Sunday morning and we were up and cooling before 10am Sunday. Quite an accomplishment as our units are still on the older freon and we just required the outside component. Theyre excellent craftsman, they can handle repair on components and are not techs who only know how to rip out and replace with new. In case you havent noticed, this is becoming a lost talent in the majority of the trades. Highly recommend! - John

La
Review №188

Excellent, professional & knowledgeable! Good job. Daniel is wonderful!!!

Se
Review №189

Cedrick was great to work with. He was professional, timely and informative. He diagnosed my A/C issue and promptly resolved the problem. Most importantly, he was trustworthy.

De
Review №190

Still in process of determining my next step, they were giving me a second opinion and quote for what is needed to be done for my heating system. Still have to get a different professional out to sort out problems.

La
Review №191

Very thorough and professional. We have using Coventry and Gattis for 5 years and are very satisfied. Buck is very professional.

Aa
Review №192

Very knowledgeable. Took care of our issue quickly.Gregg is a great, trustworthy member of their team.

Mi
Review №193

Very prompt, courteous, thorough. Would highly recommend.

Ma
Review №194

Coventry & Gattis is very professional and keeps track of their clients maintenance schedule. Staff is pleasant, knowledgeable and service oriented. Lisa, Office Mgr and David, HVAC Tech are terrific.

Al
Review №195

Greg was great. He works quickly, quietly and efficiently.

Pa
Review №196

Greg did a great job! Very friendly and polite.

Ri
Review №197

Great company Ive used for several years! They always provide excellent service. David has done my maintenance checks for the past few years and does a great job! Highly recommended!

Ke
Review №198

Thanks to the honest reviews on Nextdoor , Facebook, Google, & Yelp. I took a chance and hired Coventry & Gattis today! One of our AC units stopped working a few days ago. David Yoak came out and inspected. At first he thought the unit might be a gonner. As he moved all the junk we had around it (again so sorry David), he discovered that that unit was not dead, but the wires had been chewed up by rodents or the bunny that ran out of there! Needless to say, problem solved and he saved us a ton of money. This company is Professional, honest, fair and great communication from start to finish. We had been w/Berkeys for 5 years. It was time to change! We are are now happy customers of Coventry & Gattis! Theyll be back in a couple weeks to perform maint on our other AC units.

La
Review №199

On time, very thorough and professional

Information
74 Photos
199 Comments
5 Rating
  • Address:219 N Dooley St, Grapevine, TX 76051, United States
  • Site:https://www.coventryandgattis.com/
  • Phone:+1 817-661-1463
Categories
  • HVAC contractor
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:8 AM–5 PM
  • Sunday:12–5 PM
Service options
  • Online estimates:No
  • On-site services:No
Offerings
  • Repair services:Yes
Planning
  • Appointment required:Yes
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