The Rotobrush team specially Cameron Bell is a very good team member. He helped me 100% to acquire the equipment. The equipment definitely works perfectly and they have a loyal customer here. I recommend this team a thousand times. I also received a call from the team to ensure that everything was delivered to me without damage. 5 stars for all of them
I have had the pleasure of working with Michelle Landers on the insiders wellness program. She is very informative and responses to all questions quickly. thank you for all the Help. I have also worked closely with Cameron Bell on the equipment sales side, Cameron is extremely knowledgeable with info on machine and marketing. He is very easy to talk too. Happy to be doing business with Rotobrush.
Jason and the entire Rotobrush team is amazing. We made the trip from SC to Texas to come check out the facility and get upgrades on our DR Beast. We have a DR Beast and we just purchased a BlowBeast2 Neg Air when we arrived. 20 hours each way. It was well worth the trip to see everything hands on and to build a great relationship with Rotobrush Team. Their equipment is top of the line.
Jason was very helpful & patient throughout the sales process. His insight and expert advice in the duct cleaning industry was very helpful for me to establish a duct cleaning division in my HVAC company. Thanks Jason!
Very happy with Mr.Damien at rotobrush I was in a panic because my equipment had failed on me early Monday morning my backup didn’t seem to work either I called him and he found me my best option he rushed it to my front door 3 days later like he promised if I was his boss I would give the man a pay raise because dealing with people day in day out nobody does straight up business these days Mr.Damien is the only person this year that made good on there word need more people like him Thank you Sir
Jason Norris did a great job explaining the different options and packages. He took time to ask about our needs and pointed me to the right package for us!! Very professional and not pushy in any way. I recommend you call Jason when you need duct cleaning equipment!!
Jason Norris has excellent communication skills. He kept me informed throughout the entire process, answered all my questions promptly and thoroughly, and were always available when I needed them. Jasons proactive communication made the entire experience smooth and stress-free.
Working with Cameron at Rotobrush has been a breeze! From the moment we met with him, he answered all of our questions clearly. His knowledge about the systems and how to market them alleviated any concerns we had about making this purchase. Lets be real - this is not a small purchase - so we had a lot of questions and did not make his job easy. Cameron took our inquiries in stride and proved his knowledge of the Rotobrush product and how it would benefit our business and customers. We are very excited to receive our Rotobrush.
I’m a repeat customer, and honestly can say their equipment has made a huge impact on the industry. Great equipment, support, and staff. Cam has been my go to guy for deals and support on any questions me and my staff have had. He’s awesome. Thank you all and happy holidays to all
Jimmy from Rotobrush was able to help us select the right tools and attachments for our dryer vent cleaning project. He suggested better solutions for our unique situation that will end up saving us time and money. He worked with his upper leadership to get us testimonies from the field that was the final selling point for our team.Thanks again Jimmy, the Team is excited to test out our new Roto Vac Vent tool set!r/Josh Forloine
Jimmy did an outstanding job, did very well explaining to me what the product was and what it does, the whole process was amazing good job Jimmy and we will be speaking with you in the future !
Wow!! Thank you Jason for the wonderful, friendly education about Rotobrush Newest duct cleaning equipment. It was interesting to speak with you about best to offer for the price I got. Thanks for your time to let me know about my service needs.
I usually hate calling companies to help me with technical work, specially over the phone but today I called Rotobrush to get help with the equipment I purchased for my company and I was handled by Emily who did a phenomenal job! She made the whole experience very easy! Thank you Emily! You are a great asset to the company.
Cameron was awesome! Very professional and knowledgeable about the products they have to offer. We purchased the BrushBeast DR Platinum package and are looking forward to receiving it.
I have been in the market for a vacum system for duct cleaning to add an additional service. I called around and everyone is just trying to sell. I got in touch with rotor brush and got set up with Damien which became my sale guy. He was very informative, respectfully and explained everything to us and pointed us in the right direction. Every company is different and he made it a no hassle choice . Very easy to work with! I appreciate your help damien and if anyone in The industry is in need I will pass along the reference ! Keep up the good work and Thanks from all of us at Teamworks Mechanical.
Emily in, I assume the Technical Department thoroughly assisted us in reaching a solution to a problem we had with a Duct Cleaning machine our company uses to get jobs done. Gave me clear & consise directions to take apart the machine and try to diagnose problems myself before offering to provide a loaner machine for our company while ours is repaired. Fantastic service, were very grateful at Goode Air Conditioning
Jimmy assisted me with my purchase and he was very helpful, professional and knowledgeable about the machine that ended up buying. Very happy with the service.
I’ve been doing business with Rotobrush since the 1997, Universal Air & Heat started out with one Rotobrush (The old fiberglass one) and we have created a true success story. Starting out with one van and a dream doing strictly air duct cleaning has been a blessing that turned into a 40 truck operation doing almost $9 million last year in revenue. We are on projection to do well over $10 million this year. I must say I’m truly thankful to have Rotobrush as part of my success story.We now have almost 40 trucks on the road with at least five of them doing Air Duct Cleaner an indoor air quality services. The team at Rotobrush has always been available right away for any support needed along the way. They are a true asset to our team and I would highly recommend Rotobrush as an asset to your team as well.
I recently bought a roto brush threw roto brush and my experience was great. My sales rep. Jason Norris was very helpful and very easy to talk to. Talking to him made the sale easy for me because any questions I had he had the answer. I thank Jason and the roto brush team for my experience with them and looking forward to future business with them. Thanks again guys!!
Jason Norris gave me and my team the best customer service we could possible ask for. Always being available on the phone and helping us get answers as fast as possible.He also explained every process thoroughly and made sure we had no doubts.Sincerely, David - TotalHomeServicesNJ
Jimmy was very helpful when I was making my purchase. He provided me with a full description of what was included in the purchase. I would definitely recommend him to anyone looking to buy a Rotobrush.
The knowledge and understanding of the equipment Jason with rotobrush has and the ability to explain it and help me understand the equipment easier and confidence in using the equipment is remarkable and appreciated.Jasons promptness in responding and seeing the deal through to the end and being available in the future for question was a nice added reassurance Im using the correct company for my equipment for the HVAC industry.Thank You
Rotobrush has been great to deal with. They helped me decide which setup was best for me and were very honest and polite throughout the process. I would highly recommend them
After dealing with Roto Brush for a few months now and enjoying our beastmaster duct, cleaning machine, we have decided to further our endeavor with their services so we purchased their Insulation Machine today we couldn’t be more excited for their products and the great customer service from Jason. Thanks again for your time and service.
Thank you so much Shaun for helping our company multiple times with choosing the right equipment for starting our duct cleaning business. Shaun was very responsive, polite and easy to work with! We look forward to working with you in the future!
Damian did a great job and taking care of us when we purchased our airduct machine. Very prompt and great service. Thank you
Super easy tog et pricing and a quick phone call had payment made and our pick up is next day. Excited to get this going and working with Jimmy and his team.
Jason was great to work with. He answered all of my questions and made the buying process very easy. Would definitely work with him again for all of my needs.
Jason is best player of the businessI wish he could give me more discount
This company is a farce do not deal with them they are trying to clean a square trunk with a round brush its impossible to clean the inside corners of the square trunk the best way to get your Ducts clean is the Push Pull system high CFM vacuum system and high compressed air with different tips and Wands and ends to beat up the inside of the deck work the bristles from the Roto brush does not get the inside of the Ducts completely clean
I m been looking for a company to partner with for my new biz and I was assigned with Cameron, great customer service, explain to us how everything works , and I feel at ease knowing that Cameron will be there if any questions Ill have later.
Worked with Jason on ordering a RotoStorm II, he was fantastic! Extremely helpful and courteous the whole way along. The machine works wonders and is a huge help to our insulation department. Thank you again Jason!
Our company was in the market for duct cleaning equipment. Emailed rotobrush about some product information. Immediately I received a email and phone call from Jason. Jason provided great information and answered all questions. Jason is very professional and I would recommend anybody looking for duct cleaning equipment to go with rotobrush!!
Great people. They know their product. We have been customers for over 5 years.
I recently worked with Cameron Bell to order a BrushBeast package and can confidently say he was one of the most responsive and professional people I have worked with in a while.
Had a great experience working with Jimmy to get us new duct cleaning machine! This is a great company with great people working with them - highly recommend, and thank you Jimmy!!
I have not even received my order, and Im already blown away. Cameron Bell is helpful and friendly, not to mention very knowledgeable going over my business plan and giving me helpful advice and information. Life long customer all thanks to his above and beyond service Ive never been more happy to leave a review.
Jimmy was phenomenal to work with, answered any questions we had with promptness and accuracy. Would highly recommend working with this company.
INCREDIBLE EXPERIENCE!!!! Cameron Bell was my sales rep and he was awesome! Honestly I found this company on a whim and didn’t expect much and before I knew it my brand new machine was shipped to me! So simple and efficient! We are a startup company and this is so far the only business who has worked with us to secure financing! I highly highly recommend Rotobrush and Cameron Bell! 😀
From Start to finish Jimmy was very knowledgeable and helpful. look forward to more purchases from him in the future.
Jason Norris was our inside sales rep. Communicated product clearly and answered all of our questions. We are looking forward to receiving the equipment and putting it to work.
Jimmy was a huge help when I started exploring options. He made the purchasing process very easy as well. Ready to put this thing to work.
Jimmy was very helpful with answering questions, and he offered to help in every way possible. I highly recommend.
I dealt with Jimmy Pomakoy and he was very informative, but never pushy, I appreciate dealing with honest people that dont try to push me into a sale.
Cameron Bell, the man, the myth, the legend.Cam has gone above and beyond with assisting my business partner and myself with getting equipment, knowledge and marketing materials to add a new service for our customers.I couldnt ask for a better contact and or company supplying us.
Shawn was exceptional in assisting us to select the most suitable equipment for our business. His support from the beginning to the end made the entire process a pleasure.
Cameron Bell at Rotobrush helped me out with my purchase and the simple fact he didnt try a bunch of pushy sales tactics on me was refreshing he gave me the info I asked for will definitely do more buisness with him and rotobrush
Always a pleasure dealing with RBI. Jason is my go to and is always a pleasure to work with!- T
Cam Bell just assisted me in the purchase of insulation machine for my company. Cams customer service level is next level stuff. His knowledge of the equipment is on point. Delivery was flawless and on time. Thanks Cam true customer service is hard to find these days!
Purchased our machine from Shaun last month and have used it about 20 times already. It has done everything he said it would and he was a joy to work with.
Jason is a professional sales! Explain how the questions so clearly!
Super helpful I’m so grateful for Demien!! Really put me at ease with this big purchase. If I ever have questions he said I can call him directly!!! Huge plus!!
My experience working with Jimmy has been fantastic. He helped me through the entire process and answered all my questions in a very professional matter.
I have nothing but good things to say about this company. The service has been fantastic. They are super responsive and professional. Michelle Landers has been great. She is always quick to respond any time we need her help and gets things taken care of promptly. Very pleased with them!
Cameron did a great job finding us the right unit thanks cameron!!
Turn around time from initial request for info was less then 24 hours, demo was very concise. Cameron Bell is a solid guy knows his product and great follow up.
Great to work with Jason on the product order.Doyle
Cameron was great to work with. He answered all of my questions and was a pleasure speak with. The entire transaction from ordering to delivery was smooth and as expected. Highly recommend.
Thank you again Cameron Bell for helping us out. We appreciate you . The financing process was very easy too.We are excited to receive the new RotoBrush beast and dryer duct cleaner.
Cameron bell has been great to work with. Have now bought 2 brush beast dr machines from him and have nothing but good things to say as far as his customer service and dependability goes. Would and will recommend him to any one looking or interested in purchasing a duct cleaning machine.
This Was By Far The Best Experience I Have Ever Had Dealing With A Company For Certain Equipment. Cameron Bell Was Very Quick With Responses And Quick To Answer Any Questions I Had. I Highly Recommend This Company And Cameron Bell As A Sales Rep. Very Professional And Caring To Their Customers!!
Damien was awesome! He took several hours to answer all my questions and send me all the stuff I needed. He was very informative and supportive. Awesome buying experience!
Great experience with Damian , great communicator, listened to all my company needs , and helped me pick the product that suits my company the most . I highly recommend Damian .
Recently purchased some air duct equipment from Rotobrush. Their knowledge of the equipment, professionalism, and customer service was amazing. I will definitely use these guys again and recommend them!
Rotobrush service is great from ordering equipment to checking on delivery. Michelle did a great job with web presence and great design. Looking forward to doing more business with this wonderful company.
Cameron Bell and rest of Rotobrush team are the best! They have handled my multiple orders over the years and any related questions with efficiency. Looking forward to breaking in our new system.... Thanks!
Jimmy was great on following up and helping us complete the purchase of our new brushbeast machine. Thank you!
Recently decided to invest in new Air Duct cleaning equipment from Roto-Brush. Cameron Bell reached out to me right away and I have to say it was a very pleasant experience. The equipment in my opinion is the best available.
Emily has been a pleasure to work with. I was having an issue with one of my parts that was covered under my warranty and they did not hassle me or anything, they just had me send them a picture of the part. I was needing the part in a rush since I have jobs in the coming days and Emily made sure to have it shipped the next day. She made sure I was taken care of. Thank you very much Emily!!
We just recently purchased a pair of Rotobrush Beast DRs and had the onboard training conducted by Melissa Little. She did a great job in explaining all of the equipment we received, how it operates, and how to properly maintain it. She was patient with us and answered all of our questions. On top of that, she accommodated with our schedule to get the training in! Thank you!
I mainly deal with Emily Hernandez for all my ordering needs and miscellaneous questions. She has always been quick to respond and more than happy to help me with whatever I need. Rotobrush is a company that myself and the company I work for put trust into. Rotobrush is the best of the best!!!
Purchased our Rotobrush in March. It arrived quickly, with everything we ordered. Machine works great, the only setback was the cable extension broke. I emailed our rep and customer service called within 10 minutes. The replacement is on its way. Excellent customer service!! Thanks Rotobrush!
Jimmy was very thorough with my questions and was very helpful in my purchase
Spoke with Damien throughout the whole process. He was very professional and communicative.
The equipment has been high quality and Cameron Bell has done a great job taking care of us. He was very responsive and helped us get exactly what we needed.
Jimmy is a pleasure to deal with. I have dealt with him for over 10 years and he always comes through with the products.
Emily responded to my email instantly and helped me with an issue I was honestly starting to dread. I have an inspection camera broke, but have limited information on it. Emily helped find my account and gave me a quick solution in getting the camera fixed quickly. I really appreciate the GREAT CUSTOMER SERVICE!
Everyone was great from start to finish. The sales team (Jason Norris) was very flexible to suit my needs and concerns. After I purchased the machine I needed, the follow up was immediate (April Butgereit) to see if everything went well.(and it did) Then shortly there after that, they followed up with a training class for operations. (Melissa Little) I then had a 2 hour zoom conference with the customer service rep (Kaitlin Hillebrand) to make sure I understood the equipment and some sales pointers. I wanted to thank everyone for their time in making sure this was an easy process. And it was. Thank you again. Very happy.
I recently took over the HVAC management at my company and inherited a rotobrush machine. I didn’t know anything about the functionality or operation of the machine as it hadn’t been used for many years. Rotobrush looked over the machine for me and have been extremely helpful and responsive in helping me get the ball rolling to utilize this machine to create revenue for our company. John did a great job explaining the operation and answering my questions about the machine as well as sales.I am looking forward to getting this going and the continued partnership with Rotobrush.
When we bought Rotobrush equipment for our company, we signed up for the indoor wellness membership. Michelle was very helpful right to the beginning, and so on top of things whenever we needed a website modification! She is unbelievably prompt, professional, and is great at bringing whats in my brain to life on our website. I am very impressed with the service and it has helped our business dramatically. 10/10!
I recently purchased the rotobrush vac for dryer vent cleanings. This vac is a true professional tool that gives my customers peace of mind when it comes to having a clean dryer duct. This tool has pushed my business to the next level especially when my customers recognize how thorough this vac completes the job. Id like to thank the staff that i spoke to for their professionalism and for putting me in contact with the sales agent Cameron Bell. Cameron Bell Was super responsive and prompt when i needed his help. 10/10
Big shout out to Cameron Bell! Just bought my 5th machine 3rd one from Cameron. Sent him an email and within five minutes he called and let me know about your new promotions and new design on the machine. Thank you guys for the great customer service and please let Cameron know that we appreciate him. Michael BennettBennett Heating And Cooling
Thank you Rotobrush for the excellent service and best air duct cleaning equipment on the market. I also have to give a Big thanks to Michelle Landers for the high level of professionalism and always being responsive mornings and evenings. Michelle has created a phenomenal website and marketing materials for my business and Iam beyond thankful. Thanks again Rotobrush and Michelle!
I must say This company is the absolute best in the industry for air quality & home efficiency equipment distributors. The process has been a breeze for my company. The marketing manager Michelle Landers has made my marketing experience easy. She is very professional and responsive any updates for my company’s website and services she has gotten it done. I could not ask for a better person to work with because there isn’t one! Thank you Michelle! Thank you Rotobrush!
I just want to start by saying my personal rep Shaun Zamora has been amazing to work with over the past month. I have been in the HVAC industry for over 20 years and was always skeptical of Rotobrush because I use negative air, but I have a friend that worked with Shaun and he referred me to him. After using the unit for about a month and reaching out to Shaun a couple of times with questions, I must say the Brushbeast unit I got runs circles around my negative air system. I highly recommend getting one and if you do call Shaun. Thank you again.
Hannah spent a couple hours Troubleshooting my Brush Beast.Even though I am replacing the motor.Hannah is absolutely outstanding. She is five star rock star.Very Professional, Very Knowledgeable and Very Pleasant .I truly wish there were more Professionals out there like Hannah.Roto Brush is Blessed to have such an amazing employee.
Damien made the purchase process super easy! I already knew I needed the equipment, but his knowledge of it made me WANT it. Everything I purchased works perfectly and I’m super happy with my investment!
Jimmy was fantastic, excellent communication. Highly recommend!!
Jimmy Pomakoy is very knowledgeable in air duct and dryer vent cleaning and he helped me upgrade my Rotobrush Beast to the newest system. Thank you so much!
I recently decided to open a duct cleaning business and the employees at Rotobrush were amazing and helpful. It took me three months to decide if I was going to make the purchase or not. They never rushed me and took the time to explain each of the products. Once I ordered the equipment it was at my door step within five days and everything was there. Jason Norris was my salesman and I would highly recommend him, he is extremely knowledgeable and responsive. Michelle Landers built my website, Facebook page, and marketing material. She answered emails on weekends and at all times of the night. Rotobrush gives the customer service that all companies should use as a model. Thank you Rotobrush for making this extremely stressful decision so easy and timely.
We are so satisfied with our air duct cleaning equipment. Now we will be able to go into every service job with the utmost confidence that we are working with the most cutting-edge and thorough equipment on the market! Thank you to everyone on the Rotobrush team for taking the time to guide our company through the hardware to get, as well as answering our questions every step of the way.
I giving Hannah with the technical support 5 stars with her consistent great help with getting me now my brush beast she help order parts send videos, Please her happy a Rotobrush.Gerald LoveWord of Mouth Cleaning Service
I was having an issue finding a replacement part for my RotoVent-Vac II on the website. Emily went above and beyond to find it for me. Next I had a part that was covered under warranty, they just had me send them a picture of the part and she replaced it with no hassle. Thanks Emily for taking care of me so quickly!
Jimmy was a great help. He deserves a raise.
My husband purchased a Rotobrush a couple of months ago for his AC company and he is beyond ecstatic with it’s performance. Cameron Bell is very attentive and professional, he was able to help my husband find the proper equipment to best suit the company’s need and guide him along the way with additional questions. We highly recommend this company.
I tried to see the vent / air duct cleaner but after talking to a sales rep. And seeing the price guide this was not for my company... lack of effort on sales team and owner .. it seems that he only was to show up one day a week and from 8 to 10 on this day how works 2 hours a week a can pay rent are you hiring need that JOB PLEASE. I would be willing to bet with more effort they could sell a ton it a same this is what covid brought us two
Abby replied to me promptly and so quick that I was able to confirm the order in minutes! I told he what was wrong and she had the new parts in my email for confirmation before I knew it.Very quick, very accurate and very professional!Thanks so much Abby!
Jason, Thank you for being great to work with and sending order promptly!!!!
I had a great experience with Rotobrush and Cameron Bell. Mr. Bell walked me through everything I needed to acquire two Brush Beast DR duct cleaning systems. Thank you Cameron for such an easy transaction and experience.
Great company, Great support team. Michelle has been very supportive in unparallel ways, from helping me set up my website to answering my random questions( even on her day off). Id recommend Rotobrush to anyone who wants a pleasant and a no hassle experience. A1 company. Will be using again in the future without a doubt.
Jimmy was very helpful and very knowledgeable excellent service
I have been with RotoBrush for 5 years. They have always delivered on great equipment and service. They are always available to answer questions and willing to do whatever is needed to help improve your business. Just received the new Beast and the guys using it love the upgrades.
Cameron Bell is one of the best sales associate weve ever had the pleasure dealing with. Thank you for your continued exceptional customer service Cameron. We will always recommend that people ask for you directly when we recommend Rotorbrush products.
This is the 2nd Brush Beast Silver we have purchased, Cameron Bell was great. Very fast to respond to our needs. Would recommend him to anyone.
Great service! I can’t wait to put these machines to work!
Jimmy P was very helpful and answered all my questions.
I have to say I’ve been running my business for a year now I have had the best experience & support from Michelle Landers! Michelle has not only created an extremely remarkable website for my business but she has also reconstructed my website for rebranding. Michelle always goes above & beyond with her work and answering questions no matter what time of the day! RotoBrush you guys have one hell of a marketing manager & I truly appreciate her!
We purchased the brush beast silver package for our HVAC business Clarks Mechanical in Pueblo Colorado and the entire process went smoothly. I was given all the information from salesman Cameron Bell and was even offered to finance. The Brush beast was even sent out the same week and We couldnt be happier!
I’ve always dealt with Hannah Escobar and I absolutely love working with her. She is very professional, courteous, knowledgeable and always finds a way to make me smile.This is an add on to my previous review for Hannah Escobar and the RotoBrush team. Still 5 star service all around and love being a customer.
Jimmy was extremely helpful. Will continue to use them exclusively going forward
Great company, great staff and great products!! Happy to recommend them - even if you’re just trying to get some ideas of what options are available.
Everyone from sales (Jimmy), to training (Kaitlin) and marketing (Melissa) have been a joy and so easy to work with. Questions are answered right away and they provided us with absolutely everything we needed to get this new service up and running. Would HIGHLY recommend Rotobrush International! Five stars!!!
I love this company, there products makes it so easy to complete a job, I just bought the dryer vent auger and love it!!!
Rotobrush is wonderful to work with. Michelle Landers is extremely helpful and responsive! We know we can rely on her for whatever we need. They are a great company to partner with.
I called Emily for some parts and brushes I needed. She got it all written up and shipped the same day and I got it in two days! Very impressive, I’d highly recommend her!
I have been doing business with Rotobrush International since 2011. During this time not only have I experienced excellent performance with the air duct cleaning equipment, but outstanding service after the sale. I have upgraded my equipment on numerous occasions when the machines have been improved and feel I am providing a better service to my customers. I highly recommend Rotobrush to anyone looking to provide a quality job!Mark BerryBreathe Cleaner Aire IncNorth Carolina
Emily was absolutely amazing. Was able to quickly help me to locate a replacement part and took care of the order personally. Amazing service provided!
Amazing customer service from Cameron Bell. Answered all of our questions and was always happy to help. Easy & fast to place our first order!
My dealings with Cameron were 5 star from the start, he is knowledgeable AND generous with that knowledge - even WELL BEFORE I made a purchase .. Obviously this is a big investment but he NEVER gave me the sales man pitch nor did he try to convince me to invest more .. All parts of the transaction went EXACTLY as he outlined they would, the machine arrived promptly and is even easier to operate and maintain than I initially expected .. The end of the matter is--I came to Rotobrush for a piece of equipment and I was given multiple tools to FULLY equip me for success in this new endeavor .. 5 out of 5
I have been using rotobrush vacuums since 2003 when I first got in to duct cleaning in my college years. I have watched them improve their product over the years and have owned 4 different generations of the rotobrush.The latest Rotobrush Brush Beast DR is a nice upgrade. With a direct drive system, the drive mechanism is even quieter than before and feels well connected and smooth in operation. I really like the fact that now there is variable speed via a dial on the unit itself. This comes in handy when working on larger intake vents where you do not want the brush rotating at full speed.The same easy to use, compact system that fits easily between doorways and up/down stairs, but now more powerful and smoother.After nearly 2 decades of duct cleaning, I am very happy with Rotobrush products and customer service. I will surely be keeping my eye out for future products that they put out.
Upon purchasing equipment I signed up for the indoor wellness program. I didn’t think much of it(thinking it might be a waste of time). I received an email from Michelle Landers about a day or so later. Michelle was more helpful then I could ever imagine. She created a website, gave me suggestions on marketing, even informed me on the equipment I had purchased. Michelle really went above and beyond for my company and let’s just say the website turned out beautiful😃Thank you so much Michelle, you truly are an asset to the rotobrush family.
If you are having thoughts about doing business with this company I would think twice about it. Although their equipment is OK their customer service sucks. Its almost like They make the sale and get your money and dont care much about you after that . I never even got a follow up from my sales rep to find out if Im happy with their equipment or if I had any questions or any other matters. They offer a free website, I have tried numerous times to set it up but no one seems to get back with me. I am very unsatisfied with this company you should be too
Its a good machine/unit but the replacement parts, bags, brushes and so on are a complete rip off. Once you have their very costly machine you have no choice but to buy the replacement products and man do they get you!!! They charge $60 for 5 replacement bags and then $21 to ship them. I order things from many different places all of the time and I know when Im being ripped off on a shipping charge! If your thinking about buying a unit I will say this, if I knew then what I know now I would have never done it!
We at Envirocare Services have had great results using the Brush Beast. Our customers love that we can come into their home and keep their front door shut. We have always had exceptional and prompt service from everyone at Rotobrush. Cant go wrong with doing business with Rotobrush.
Jimmy was very helpful with our equipment order.
I have owned my Rotobrush for a little over six months now and I have been more than impressed with the equipment as well as the exceptional customer service at Rotobrush. They make sure you have everything you need and the training courses are a huge help to quickly learn how to use your new equipment effectively. Not only does this company excel at providing you with equipment, Michelle Landers with Rotobrush and Indoor wellness has been so helpful with the marketing side of air duct cleaning. She has created amazing custom flyers and facebook ads for my company. Not to mention the amazing website that she also designed that made my old one look like an elementary student created it. She has gone far and beyond to help me market my new business. Also by joining Indoor Wellness you get 20 percent off any parts or accessories you need for your rotobrush equipment and you can even ad revenue by selling filter subscriptions through Indoor Wellness. Very happy with my partnership with Rotobrush and Indoor Wellness and looking forward to the future.
Cameron Bell has helped me with different purchases, and has always been very helpful and professional! Because of him my business is a long time customer! Thanks again Cameron for all your help!
What a great experience! Abby was very professional, courteous, and provided absolute superior customer service upon calling and ordering the parts we needed.
This group is outstanding! After weeks of researching various Duct Vacuum Systems, we discovered the BrushBeast is clearly the BEST system available in the world. Therefore we recently purchased a BrushBeast Gold Duct Cleaning and Sanitization system. I spoke with Damian who made the process painless. I financed through their financing company, who was also a pleasure to deal with. The part I will never forget is my misunderstanding of the contents of my machine. I was under the impression that I would also receive the Dryer Vent Cleaning System as a part of my Gold package. When we received the machine and I unboxed all the components, I did not see the Dryer vent system. I immediately called RotoBrush and was connected again to Damian. Again, the misunderstanding was MY FAULT, I didnt read the document describing the contents of the Gold Package, in its entirety. Damian told me he would see what he can do. I told Damian that if they couldnt do anything to make it right, to wait until Monday to call me back so you dont ruin my weekend!About 30 minutes later, I believe the VP of Sales, John Kovac called me and told me he was going to make it right. And boy, did they EVER! Now I have the whole Brush Beast Gold System and the Dryer Vent Cleaning System! These folks are ABSOLUTELY GREAT!!!
Cameron was very easy to work with and very responsive. I will definitely recommend him for people looking to get into the business of duct cleaning.
I am a duct cleaning specialist for Servpro of Sussex County DE. I use Rotobrush equipment and absolutely swear by them! The Brushbeast is a BEAST for sure. With its dual vacuum power, rotary driven cable, and all of the different brush attachment options; this system for cleaning duct lines is second to none. I have been on the phone with the wonderful Rotobrush team out of Texas many times for a multitude of reasons. They are always available when I need them for tech support, training, parts ordering, or any dumb question I can come up with for that day lol. I also just got done with a truly great Zoom video training course with my favorite team member, Melissa, who is always helping me over the over the phone any time I need her. I also had the pleasure of meeting John Kovacs for the first time. Both had so many great things to teach me that will help me tremendously in the field and with my customers. If you are not on board with this Rotobrush International team yet - What are you waiting for!? Get on that!
I just ordered my Rotobrush Gold package and Mr. Cameron Bell was a pleasure to work with. I’m pretty confident that from here on out he will continue to be helpful in whatever needs or question I present. Thanks, Cameron!
Cameron Bell was amazing to work with! He explained every machine to me to better help me choose what was right for me. Great customer service, very professional yet personable!
Recently had my team go through some additional training with Kaitlin and they were very impressed. She adapted the training to meet their specific needs and everyone felt like they came away more prepared and knowledgeable. Thanks Rotobrush team!
Cameron bell was super helpful with answering all my questions and deciding which package to go with when I was ordering my equipment! 10/10 would recommend giving him a call!
Excellent service! i recommend them!!
I ordered the rotobrush machine about 6 months ago, it has been working for us every since then, we have not had any issues with the equipment and the rotobrush bush team Cameron and the young ladies in the ordering department have been a great help!
Kaitlin did an amazing job walking me through my purchase of duct cleaning equipment. Great company with a quality product. Highly recommend them!
Great customer service. Friendly helpful voice every time I called. Super fast shipping the items needed out!
Cameron Bell was a pleasure to work with as always purchasing a new Brushbeast DR Package. Cam has been my Go To man for several years and always goes above and beyond to get us what we need.
Mr Duct Cleaner has used Rotobrush air duct cleaning equipment for over ten years. Their equipment works in all kinds of duct work in residential and commercial projects. It just works! Whether it’s the air+, Brush Beast or their negative air. It’s quality and affordability. I started as a one man show 10 years ago and with Rotobrush’s help we’re close to $1,000,000 in revenue for 2019! And we’re only cleaning duct work and hvac systems, no hvac work or restoration. Service after the sale is spectacular as well. We’ve completed over 9,000 jobs so we’ve out their gear through the ringer. Starting a new business? Get into duct cleaning with Rotobrush as your partner!
Rotobrush can suck.....So much dust, dirt, dander, cobwebs, insects and so much more from your vents that you will not believe all the “stuff” I have gotten out of customers systems. I have been so impressed with the Beast unit that I have purchased a second one.Brett
We purchase a Rotobrush system 11 years ago after using the truck mount sytem for years. I must say I was blown away by the convenience of this system. What would normally take 4-6 hours to do with the Rotobrush system it cut my time in half! We have had a few things go wrong with our system over the year nothing major and all we do is phone Rotobrush tell them what tge system is doing and they tell us how to fix it. When you order parts they send color photos on how to change what ever part you bought. Very good system to add to our chimney cleaning business. Thanks guys!
Hannah Escobar Help with every step of the way with my orders and also help me with sending me training videos wiring diagram etc. She really took her time out and really helped me Hannah is so awesome!!!!!
Jimmy was awesome to deal with!
Cameron was very helpful with the purchase of my new Rotobrush
CAMERON BELL WAS VERY INFORMATIVE & PROFESSIONAL. HE SENT A VIDEO AS WE WHERE PLACING THE ORDER AND EXPLAINED EVERYTHING. ALSO SENT A CONFIRMATION EMAIL WHICH IS VERY HELPFUL.
Cameron Bell was amazing with customer service, he was really professional and friendly.
These folks provide outstanding customer service ,second to none. I am a long time client, and these folks always take great care of my machines in a timely manner. Thanks Rotobrush for keeping us up and working.
Cameron Bell Help me to get best deal with the ductwork cleaning machine thank you
Always a pleasure to do business with! They know their stuff and are quick with ordering parts.The rotobrush equipment lives up to the name.... beast
Just bought our second duct cleaning machine! Great company and customer service is excellent!
Completed a training course and Kaitlin was very knowledgeable and very professional walked me through every piece of equipment and their functions was able to answer all my questions... thank you
Huge thank you to Cameron bell who helped out with the whole process answering all our questions. And kept us up to date from start to finish!
I had issues with the purchase and how things were delt with, however the customer service made a good effort to help with my complaints and the product is compleat and works well.
Jimmy is an excellent salesperson.
Thank you Cameron Bell for your great customer service - you went above and beyond!
Great technical support!
Wa trying to fix an old machine but 50 bucks for a 3 dollar end is ridiculous
Damien was very helpful and knowledgeable in choosing the right piece of equipment that I needed. Thanks for the help
Best customer service ever and products came earlier than expected.
Cam was great
Great and attentive staff. Very professional yet easy to talk w as well.
Love the machine best out there highly recommend!
Rotobrush offers a great product with friendly and knowledgeable customer service. I would recommend them!!
Cameron Bell, Thank you again from Lancaster Pa ! Winter Heating and Air Conditioning ...
Best dam duct cleaning equipment with great customer service period.
Cameron Bell provided great customer service!
My husband and I have had great experiences with Rotobrush.
Pro. Service! Excellent Equipment! Nuff said.👍
Not that great of equipment. Seems like were working on it more than using it. Fragile as china.
It is a beast we clean a lot of ducts and this makes our job easier
Cam is Awesome
Great customer service, I was in and out in less than 5 minutes.
High quality products and good customer service.
Expedient service and friendly people!!!
Easy to deal with and good products
Looking for technical advice. Not very helpful...
Excellent customer service!
Great customer service
100 %
Good customer service
Fast and friendly
The best of the best
Very informative. No Pressure and answered all of my questions