I saw A Refrigerator that was $879. I was told there was no delivery because it was Clearance,there was no delivery available. but delivery was free if i bought a $400 item. Does this mean that HD does not trust their repaired items to the extent that they will not even drop them off? So it would not be smart for Me to trust them.
Wife and I waited in the door section for over 20 minutes. Found a worker and asked who was supposed to be working that section. He made an announcement over the intercom saying customers needed help in our section, but nobody came still. All we had was a simple question about installation costs. Pretty frustrating customer service.
I love this store, workers are kind, helpful, and always willing to help.
Bad customer service
- Address:5280 South TX-360, Grand Prairie, TX 75052, United States
- Site:https://www.homedepot.com/l/Grand-Prairie-South/TX/Grand-Prairie/75052/8517/services?emt=HSGMBGoogleMaps
- Phone:+1 844-476-2140
- HVAC contractor
- Monday:6 AM–10 PM
- Tuesday:6 AM–10 PM
- Wednesday:6 AM–10 PM
- Thursday:6 AM–10 PM
- Friday:6 AM–10 PM
- Saturday:6 AM–10 PM
- Sunday:8 AM–8 PM
- Wheelchair-accessible car park:Yes
- Wheelchair-accessible entrance:Yes
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