Complete Auto Care

632 E Pioneer Pkwy, Grand Prairie, TX 75051, United States
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Complete Auto Care
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An
Review №1

It’s been a while since I have written a review but with this place I just had to. As soon as I got out of my car I was greeted by the receptionist and she had such a pleasant tone and attitude. The lobby is so clean and comfortable. There is also a really nice fridge of refreshments for a good price too! They were also really fast with my oil change, and this is my second one and my car had NO problems with the first time.

Li
Review №2

Abba did a great job on performing my diagnostic test. Maria so so friendly! The shop is super clean and fast. They also accept walk in. I got mine done in 30min. I’d recommend it!

Br
Review №3

Ive only had great experience here. Very good work, trustworthy. Both times Ive taken my cars here, I got them same day. They also have chat/text option for communication. Pricing is fair and cant complain. Good customer service. Thank you team!

Ma
Review №4

I had an experience getting my brake pads and rotors replaced on my Toyota Corolla. They were super quick, very thorough, and listened to all my questions and gave me really helpful answers. I’ll definitely be back!!

Ch
Review №5

Came in was greeted immediately by a gentleman named Abbas and was taken great car of. They quoted me a great price for replacing my water pump and they got it done in a timely manner. If your looking for a great mechanic shop in the Grand Prairie area check them out. Definitely grabbed a coupe business cards to recommend them to my friends at work

As
Review №6

They were quick and easy doing my oil change. Highly recommend.

Ca
Review №7

Awesome experience! Guys are quick and very nice, just repainted the inside too so it looks really nice! Me and my girlfriend come here every time for an oil change and we won’t go anywhere else! Highly recommend!

Le
Review №8

They do a good job in getting the job done no matter the situation. They are fair and do a great job on my oil changes. Very understanding business. Overall, happy with my experience in getting work done.

L
Review №9

Polite and pleasant service. Easy to work with and they didn’t nickel and dime me.

Sa
Review №10

I recently took my car to Complete Auto Care and I couldn’t be happier with the service I received. From the moment I walked in, the staff was friendly, professional, and clearly knowledgeable. They took the time to explain the issues with my vehicle in a way I could understand and provided a detailed estimate before starting the work.The repairs were done quickly and efficiently, and my car has been running perfectly ever since. What impressed me most was their honesty; they didn’t try to upsell me on unnecessary services, which made me trust them even more. The pricing was fair, and the quality of work was top-notch. I’ll definitely be returning to Complete Auto Care for any future maintenance or repairs. Highly recommend!

Su
Review №11

I WOULD SERIOUSLY LEAVE 0 if I could Complete Auto is extremely unprofessional! The workers have no idea what they’re doing and are just messing up people’s hard-earned money and playing with people cars. I had a terrible experience, and I wouldn’t recommend this place to anyone. If you care about your car and your wallet, do yourself a favor and go somewhere else!

Aa
Review №12

Came in with unexpected car trouble and when I first pulled up the customer service was just wonderful, everyone was so sweet and helpful, they fixed my issue quick and precise , I was on my way before I knew it! I definitely recommend!!

Ma
Review №13

This place is amazing gets me in and out quickly for state inspections! Oil change prices are great! Always a good experience

Ni
Review №14

They are, Reliable, efficient, satisfying, plus they work quick and hard to get the job done... 5+ stars from me... I would definitely recommend Complete Auto Care for all of your auto needs.- A.N.-

Te
Review №15

Jose and his team were very helpful! They made sure I was taken care of while car was in maintenance. The prices are great as well!!!

Ci
Review №16

Ive been coming here for years and trust them completely. The pricing is fair and the service is fast!

It
Review №17

Great service nicely priced I’m a regular I love this place

Li
Review №18

I always come to this location! Very professional and very fast! Price is even cheaper than other places around me!

Ka
Review №19

Came here for an oil change (full synthetic) & prices were great!! came here for years, appreciate them very much!!

Sh
Review №20

Always can rely on fast and excellent service.This is the best service . I really count on them to care for my high mileage car.

Al
Review №21

The best auto shop in grand prairie, super efficient great prices and will have your car ready in a timely manner!

Br
Review №22

They give quality service and made sure all repairs were done properly

Ru
Review №23

Great prices for inspection and oil changes. Nice people work inside and they even speak Spanish

Kp
Review №24

Great costumer service they work with any situation. KR is the best he gets it done I will be back!

da
Review №25

Great service in and out oil change under 15 min

Ho
Review №26

Great service I have been coming here for 7 years I have always had great customer service

Ro
Review №27

I got my brakes done here and it was great customer service good timing as well wasn’t waiting for too long A.N. Tysm he was so helpful

Mi
Review №28

Everyone is very kind and quick with each service! My car battery died after I got an oil change and the owner was very quick to help offer options for a new battery at an affordable rate for quick service. I was able to get an oil change and a new battery within a little over an hour. I will be coming back in the future for any services I need as this business is very trustworthy and provides quick service!

Pe
Review №29

It was a great and affordable price to get an oil change.! I highly recommend coming here.!!! Thank you guys for your help.!

Da
Review №30

Ive been coming here for many many years and this place has gone downhill. The last few experiences have seemed to go downhill and just to give more detail about my last 2, they have been out of oil the last 2 times (I even came in on the day they told me they would receive a shipment). They also stopped accepting their Groupon voucher so save yourself a headache with purchasing that. Go elsewhere, this place is not what it used to be.

Vi
Review №31

I always go here and was a regular customer but they wouldn’t take my car when my husband showed up they told me that we couldn’t do it I always told people how good they are tell now what a shameSomeone wanted to add me to my Facebook as wellYes it was the right location !

Is
Review №32

Been going to this place for my oil change for years and they are very fast and reliable!

Ta
Review №33

At first I thought I loved this lace with using my Groupon. Everyone was nice and they were super quick. I used them like 3 or 4 times. After the last oil change they didn’t change my sticker and it was very quick like 5 minutes quick but, I didn’t think anything of it until my car started running hot days later I thought it was my coolant. Whole time it was my engine. I have went o the dealership and let 4 other mechanics look at it and they have all said they same thing either they were putting dirty oil in my car or the wrong oil in my car. I think it was the wrong oil because mine is full synthetic. The diagnostic was too much sludge in the engine like it’s on everything where every art of the engine needs to be replaced and it is not drive able. I am very disappointed because I take pride in getting my Phil changed on time I don’t play around with it. Now the shop is saying 1399 to repair engine. Should have kept going to take 5

Sa
Review №34

KR manager great personality...very honest tells you what parts are better quality for your car, no round around...great service staff

ha
Review №35

Great service really complete auto care services they taking care of all details , clean, honest, Giving advices, fast and quick ,So recommended , and for Sure this is the only place I’m going from now👌🏽one visit you will find this is the truth*****

Aj
Review №36

It is good auto repair place friendly and quick. Especially the manager. I recommend all my friends to go there.

Ti
Review №37

Easy and quick. It took them less than 10 minutes to do my oil change.

Ga
Review №38

I’ve been coming here for years, always good customer service & rarely wait time every time I come.

Ce
Review №39

Always friendly and fast! Will recommend.

Jo
Review №40

This place is amazing! Honest, reliable, and thorough. Complete Auto Care took great care of my car, and I couldnt be happier.

Iv
Review №41

Had my oil change for my jeep. And they were very fast. And great customer service

An
Review №42

Loved their energy! Service was so quick and I will coming back again.

Sa
Review №43

Complete Auto Care exceeded my expectations! The team was professional, and they got my car running like new again. Highly recommend!

He
Review №44

Fantastic service every time! Complete Auto Care always makes sure my car is in top shape. Their customer service is unbeatable!

Da
Review №45

Very good customer service with fair and competitive pricing on all repairs.

Bo
Review №46

Jose and the team were awesome! Got me in and out in 10 mins. Will be back again!

Li
Review №47

Great service been going here for years to get a oil change never had problems

No
Review №48

Oh yeah that place is great I had trouble with my brakes I showed up they took care of it really quick theyre friendly I definitely recommend them I will be going back again. A.N

Ja
Review №49

I took my car to this shop 5 months ago for a coolant leak they repaired the water pump wich cost me 950 dollars! Now the coolant is leaking again! Same issue the water pump they do faulty repairs this location is very sketchy! They are stealing money!! DONT DESERVE TO BE IN BUSINESS!! Stealing your hard earned American dollar! You been Warned ⚠️ They also have fake reviews this place need to be investigated

Pa
Review №50

Great service! Quick and easy! Thank you abbas for the friendly service!

Ma
Review №51

Very quick and efficient service. Great customer service definitely will be coming back.

Ms
Review №52

Friendly and straight forward. They will tell you the truth upfront. No hassle.Very professional!

Pr
Review №53

People here are great I got a flat and they got me a new tire fast and back on the road. Thank yall. A.N

Ti
Review №54

I was impressed with the efficiency and expertise at Complete Auto Care. My vehicle was serviced quickly, and the staff was so friendly!

Em
Review №55

Complete Auto Care doesnt honor their repair warranty and at this point I even doubt if they completed the oil change since they didnt put the oil change sticker until I pointed it out. I ended up spending over 650$ to have the engine oil changed (Groupon) and replace the front brake pads & rotors and front sway bar links. It took them almost 5 hours to complete the work. On my way home it started to make weird noises from the front drivers side which never happened until they did the work so I returned to the shop the next day. The owner did lift my vehicle but refused to remove my tires to check their work again. He insisted there was no noise like I was crazy or something. Even though the receipt shows a three-year warranty (hand written by the owner on the receipt) for the repair they dont honor it! Now I have to find another auto shop to fix the problem Complete Auto Care has caused.

Al
Review №56

They will definitely take advantage of you. Came in for a diagnostics test because my check engine light came on and was told my whole transmission was trashed. Turns out, I just needed to replace my fuel cap. Unfortunately seems like they do this to a lot of women or whoever they think doesn’t know anything about cars.

Ro
Review №57

If I could rate 0 stars I would! They had my car for 4 days for a diagnostic check for the A/C each day I call they say they will get to it in the morning. 4th day I called again Jose stated it was tooo much work because it looked like it could be a wire loose. Once arrive to pick up NATE was EXTREMELY rude! So they basically had us paying a diagnostic fee and had my vehicle for 4 days only to tell me it looks like it’s too much work. So it’s still the same as when I dropped it off! So we’re out of money and 4 days! Seem racist to only helping who they want. I have also filed a claim with BBB!

Az
Review №58

Quick inspection, fair price. Love their service.

ma
Review №59

Got my oil change there and they did a great job I recommended. A.N

Vu
Review №60

Love the service!! And they are quick. No long waits.

zo
Review №61

Best customer service. Convenient location. Affordable price

Sa
Review №62

Complete Auto Care exceeded my expectations. The team demonstrated exceptional professionalism, and the quality of service was top-notch. From efficient repairs to transparent communication, they truly earned their 5-star rating. I trust them with my vehicle and appreciate their dedication to customer satisfaction.

Ga
Review №63

Just as I thought I had seen it all, I made the huge mistake of using this place. My grandson’s AC wasn’t cooling, we didn’t know who to use, so we took it to Complete Auto. After taking it back 4 times and paying them almost $1000, we are right back where we started — no AC! My daughter called them once again but they didn’t want to talk about it and I quote “I’m gonna have to call you back”. Of course he didn’t call us back! No offer to refund a dime for ripping us off! So, my grandson, just starting his adult life in the real world, has already got a giant taste of greed like none of us have never experienced before. Welcome to the real world, my sweet grandson! Beware of these guys, they will rob you blind!

di
Review №64

The best service I have ever received. Oil change in and out in 15 min best conversation best price ever. This beautiful lady below name Candy … should be the manager the way she made the process. I will be back again and refer others

As
Review №65

Fast, affordable, friendly! Got in and out during my lunch break.

Lu
Review №66

Awesome and friendly staff. You will always be put first here, highly recommend!

Da
Review №67

They never pick up calls. I’ve been trying to reach them since two days, but still no response.

Ca
Review №68

Great customer service! Service was completed very quickly!

Ar
Review №69

Took care of my car quickly, great service.

Sa
Review №70

Great service and great price!! Highly recommend

Ad
Review №71

Abbas was great ask for him when you come!

ka
Review №72

Thanks K R for your amazing helpAwesome place, very cheap and affordable prices on everythingWill be coming back in the future

Mr
Review №73

Very happy with their prices, the next door guy literally charged double. Honest owner, very chill shop

Qu
Review №74

This location provided me with everything my car needed. KR is the best! If you need an state inspection, make sure you ask for Candy! They will make sure your car is up to standard before you get back on the road.

Li
Review №75

The service here was amazing . Fast customer service .A.n

Ra
Review №76

Awesome place, youll get good service here... A.N.

Er
Review №77

Great customer service and friendly staff

Ma
Review №78

I been coming her for years and don’t plan to change locations anytime soon! Great smiles, efficiency, cleanliness and economical prices are all a ✅ for me at this place.

Ju
Review №79

Guys at this place are Crooked n liers,,I took my truck to check cus it has a engine light on, I needs fixed so it could pass State Inspection, the guy told me it was Evaporative Emission System leak Detected n was going take 3 hrs.n charge $120. After they done I drive home is about 10 blocks, the engine light was still on so I open truck hood to check n couldnt believe I saw Serpentine belt all tear !! So I went back n ask why they didnt tell me n why was engine light still on ,,the guy said because they didnt see it ,but they will charge $750. To fixed Serpentine belt n will take 2 more hours,,I was mad n ask for my money back but got nothing!! 🥵 I took it to a Macanic n he told me they only stole my money ,,

Ev
Review №80

My first time using Groupon.. I pre-paid for an oil change then had 2nd thoughts about it. I wasnt sure if I had made an error of judgment. What if the business had closed, moved or if Complete Auto would not honor my transaction. My anxiety was quickly dispelled when I arrived.. no hassles, no gimmicks and not a hint of bait and switch on the price! Service was quick, efficient and at very reasonable price/s. Five *****!

Ad
Review №81

Service was amazing. Was in a rush and asked them beforehand roughly how long service would take and they promised to get me in and out quickly. I was expecting to be there for about 45 mins since it was both an oil change and state inspection and they did it in half that time. Amazing customer service as well. Would highly recommend. I found my new oil change/inspection spot 👌🏻

Ma
Review №82

I went in for freon refill but left with some of the best service around. I just moved here and trying to find reputable service can be quite a task. I came here and got the great service and advice we all want. Again Thank you Complete Auto Care for a job well done

Ti
Review №83

Great costumer service I highly recommend. A.N

Pe
Review №84

Very good service and they help you solve your problems at a good price!

Je
Review №85

Tried to get a diagnostic on my A/C unit. They had no intentions of helping me. I walked in to get service and they said it would be a 3 - 4 hr wait. I showed up 1 hr. Later and there was only one car in the garage. They said I’d have to leave my car over night for them to even look at it. There were 2 mechanics in the garage sitting down laughing and talking. He said the mechanic was on break and he couldn’t ask him when he’d be back. The mechanics dog showed up and was throwing a fit so he didn’t know when he’d be able to be back to work. WORST SERVICE EVER!!!

Ja
Review №86

They fixed my car and had it running smoothly within a couple hours!!! This is my go to shop, customer service is awesome, will return!!!🙏🏽

De
Review №87

My car kept over heating! Spent money trying to fix it at home replacing parts didn’t work!! Finally took my car here! So happy I did! They did an awesome job and I had my car back quick! If you need something done with your car take it to them! Everyone I spoke to was very nice!

Em
Review №88

They were super fast and nice !!

Ro
Review №89

Rude associate. I called to only get a price and he told me that he couldn’t do it today and I didn’t even ask if it can be done today. I was only asking for a price of work. I will NEVER go to this shop. EVER!!!!

Ki
Review №90

Went to get an oil change on my lunch break. They had me in and out in 15 minutes. Very affordable. I’ll be back 💯

Ha
Review №91

Awesome professional and friendly staff. Definitely my go-to place for any work I need done on my car.

Ri
Review №92

My very first visit. I called to verify how busy it was and no wait at all. Arrived late in the day might of been a factor? Friendly phone encounter. Staff was very kind! Easy access to establishment. Fast service. Will return!

Sa
Review №93

Great customer service and very fast. Told the owner I had Groupon coupon I bought and he was so nice about it. I will go back there no matter the distance. Great work and treatment I received as a customer. Will definitely go back and dont care about distance thank you!

Sh
Review №94

I went here several times for inspections. As my whole extended family uses this shop for inspections. They are always quick and courteous. Today I went in to have my rotors and brake pads replaced. For my little Nissan it cost 303 dollars after tax. Which after reviewing prices online seems like a reasonable price.

Mi
Review №95

Very inviting , great customer service will be back!!

Ma
Review №96

The best service in town. Make sure to stop by and pay these guys a visit! More than fair prices!Even with inflation they managed to keep the price low.For those people with low patience and short tempers; MAKE SURE to do your RESEARCH. Then youll know that this business is saving you money.Good people, quality work, and quick. Will definitely be coming back.

Sh
Review №97

I’m currently sitting and I’m very pleased with how fast and accurate my service provider was. He showed me the damages gave me an estimate then got right to it. Other places I called were charging way too much for rotor and brake pad replacement for rear...they gave me a fair and reasonable price. As a single mommy of 3 you learn to appreciate those discounts! Thank you will be back for any other service I may need!

Mo
Review №98

Great service never disappoint. 👍🏼👍🏼

fu
Review №99

I have been going..here for over 12 years...and I looooooove...this place. I have multiple cars and only trust the owner here. His prices are fair..no scams..prompt and trustworthy. I drive through 2 cities...to only stop here.Thank you...for your wonderful service.

An
Review №100

Great services and awesome people, quick service to im definitely coming here every time I need my car fixed or checked

Ro
Review №101

They get me in and out I love coming here

Ga
Review №102

Great place to go for oil changes, state inspections, or any other automotive needs. The owner is ABSOLUTELY WONDERFUL AND APPRECIATIVE OF YOUR BUSINESS!!EVERYTHING gets done in a timely manner.

Ro
Review №103

Used to love this place but never again. Extremely rude. 3 guys standin around trying to figure out how to take out one bolt and then they wanna act like they are super busy with no time for you lol

Va
Review №104

My husband usually gets my oil change for me so when I arrived I was clueless! But no one treated me dumb or tried to upsell or over charge me. They were fast and efficient! I will most definitely be back!

Wh
Review №105

Outstanding customer service, fast, friendly and actually competitively priced for an oil change. Will be doing all my business here going forward and suggest the same for you.

Co
Review №106

The service was quick, fast and professional.

Mi
Review №107

This place has awesome service. Great customer service skills and they took care of me. I will definitely be going back here.

Ma
Review №108

100% recommended after years of impeccable service from Complete Auto Care.

Ma
Review №109

Got my oil changed and tires rotated during my lunch break, the woman at the front desk was extremely kind. She got me in and out. The price was very reasonable for quality service.

Ru
Review №110

Great service, the people that helped me out with my car were very helpful fasho coming back for more servicesRuben

Er
Review №111

Went in for a vehicle inspection. I was advised that my vehicle didnt pass due to 2 codes that appeared due to a check engine light. I was quoted $700 for the repair. I have reached out to several additional auto repair shops, both large and small, and quoted no more than $500 for parts and labor.Sn: I couldnt help but be bothered by the way the quote was written.

Jo
Review №112

First time using coupon to go to the company. When I arrive I tell them I have a Groupon for a tire rotation and might as well add an inspection to it. The man that approached my window decided to inform me that they werent sure they were going to do it it was 3:30 telling me they plan on closing at 4 p.m. when the day before I called and verify that they do close at 5. There is keys was they were not too busy but had two cars in front of me and then myself. When they were going to take and do the inspection I was told that it was not going to pass because of my tinting I will had my car for over 5 years on the same tent thing and it has always passed and I have a crack that I had from last year and that had past. My windshield was actually going to be completed the week that Im getting the inspection done. The customer service is horrendous. Im a professional and I would not talk to my customers in that manner and then he tried to tell me he would do the inspection at the end after he tried to charge me $50 to pass it then told me hed do it for 25. Thats not good at business and I would not recommend this place to anyone.

k
Review №113

It’s a definite yes for me, many auto shops turned me down for my headlights today but these people pushed me right through and had the fog light I needed also. Reasonable, respectful and quick. 5star service for sure Thanks a lot

Ca
Review №114

Great service and friendly staff

CA
Review №115

Way too pricey and the tires are low quality shouldnt even be able to sell

Ga
Review №116

Great shop, highly recommend

Ma
Review №117

Showed up at 5:15 to get my wheels serviced, took off early from work and drove close to an hour to get to this shop, just to be told they can’t do it because everyone was leaving early. Even begged them just to help me out since gas is expensive, and considering the other circumstances, still told no. Three guys insisted they would not work on it today. Total disrespect given I wasted 10 minutes just pleading my case to these people. Terrible experience after driving across Dallas to try them out.

Sh
Review №118

The mechanic that serviced my car here is a complete CHEAT. My car A/C was working okay, but it was not cold enough for extreme summer days. So, I went there last Wednesday for A/C service (complete vacuum and restoration of coolant) with leak test worth around 100$. When I pulled up to the shop, he told me to wait in the office and that he will take care of the leak test and AC service. After around 10 mins, he came to the office front with my car saying that I have a major leak in my condenser and it would take 450$ to fix it. I asked him if he put the coolant in and he replied that he did but the coolant won’t stay inside because of the leak. On returning to my car, I found that my A/C is now completely not working at all and in much worse condition from 10 mins earlier. I said this to him and he said it’s because of that leak that I need to get fixed!I felt something was off, so I took my car to another mechanic. He applied the dye and coolant into the A/C in front of me and tried to find the leak with UV ray. And amazingly, there was NO LEAK. After restoring with the coolant, my car A/C is now perfect. But I had to pay him 100$ for the same service, but this time it was done properly.Such a deceiving shop!

CL
Review №119

Very bad customer serviceThey never do what they say

Ma
Review №120

I was needing my inspection sticker; the engine light was on, went to auto zone, and was told nothing wrong with my car; so I went to this place and one of the guys was nice , trying to help; the other one was rude: telling me I shouldnt try the inspection done, unless paying higher fee to doing it like that, or could be fixed at really expensive amount; I left, drove my car to another place, they helped with the problem , and could go get the sticker.Dont recommend complete auto care

Er
Review №121

Awesome service very quick and helpful

ni
Review №122

Went in for an oil change. Came out with check engine light on. My car cut off, had to get it towed. Called the shop back and they say it’s my valve cover but my check engine light was not, I repeat not in until I left the shop. Mind you, just got the car. Car had a year warranty on it. Car was just checked a few weeks ago. No problem all of a sudden it’s a problem when I take it to the shop. Do not go there. I think it’s just Complete care because I went to the one in Desoto for my other car and the same thing happened

mu
Review №123

Absolutely the best service!!Been coming here for years. They have taken care of my check engine lights, to the oil changes. Very fast, organized, and clean service. Highly recommend

St
Review №124

Great service & very fast!

YR
Review №125

This is my second time getting a oil change here and they’re always fast. The staff is always friendly and I’m going to keep coming for my oil change.

De
Review №126

I purchased a groupon for a wheel alignment, they would not do what I purchased & tried to tell me I needed to spend almost $1000 in parts & not even sure if that included labor. My regular mechanic who I trust very much is the one who told me I needed a wheel alignment, after installing a new control bar. They do not do oil changes or wheel alignments.or they def would have been the company I would have used! Coincidently they are also Complete Auto Body on West Pioneer Pky in Pantego. I highly recommend them

Am
Review №127

I been there the last 2 years and my car passed this year he said my tint was too dark its not even. Dark he was just too busy

Fa
Review №128

Need better details at beginning. Lack of communication and some misunderstanding both ways. Things could have been a lot more smooth. Dont bring your own parts and make sure the parts are brand new.

Pa
Review №129

My car stopped and was towed in. The mechanic replaced the alternator and gave me a 2 year warranty. A small neighborhood business that has a good repeat customer base. The customers all say that the mechanics are honest. I have had nothing but courteous service with the problems being explained and options given.

Jo
Review №130

This place is bad I went there to get an oil change and they put the sticker and didnt even drain the oil and I almost drove off... they also charge $100 for an alignment and I went somewhere else and paid $50.. he told thats not a real alignment.. wow! Im never fo back there.

Sa
Review №131

Great service. Im satisfied.

Al
Review №132

I went to this place with a Groupon that cost me $118 for my brakes. I told the guy that seems to be the owner, that I was there to change my brakes. Since he noticed I had a Groupon he bayan telling me that my car does not take ceramic brakes. He then tells me that it needs Ceramic gold brakes but because I had a Groupon he would so them for $200. At this point they already had my car lifted and most of the tires off. Without much thought (my mistake) I told him yes. After they finished the job, I realized that they had overcharged me. The brakes that they installed only cost $15 dollars more that the ones on the Groupon. With tax and all I ended up paying $227. After confronting the guy, he says he does that with all the people that being a Groupon. I told him that he basically ripped me off but it seems like he is use to doing this to a lot of people. Not sure why Groupon allows these types of merchants on their site. Will never to back to this place and will make sure I spread the word.

Le
Review №133

I called asking for a quote. Dude hit me with a “so where’s the question” after I just asked it stating what kind of car I had.

Da
Review №134

Friendly staff, good service.

ch
Review №135

My son called me in a panic about a fuel leak on his vehicle. He is away from home as college student in the area. The manager KR, walked him thru the repair and made him feel very comfortable. Thanks you for going out of your way KR to treat our son fairly and for quickly solving his issue. You will have our business while he is living in the area.

Je
Review №136

I have been coming to this Location for around 15 yrs or more and never have any problems. I APPRECIATE everything that Complete Auto Repair has done for me for well over a decade!Thank you to all the Mechanics and Manager for all you have done! I will continue to use you indefinitely! Thanks again!

Ca
Review №137

Customers beware!!!! The mechanics are trained to cause additional damages for you to return. Former mechanic confirmed.

Ca
Review №138

The mechanics would be excellent improv actors. Not professional mechanics; jiffy lube boys at best. Had a dead oil pump which could be catastrophic if u continue to drive (something google can even teach u). They suggested I continue to drive it and save my money. People drive all the time w/low oil pressure, no problems buddy. I suppose the crew was just backed up for the day or hungover. Maybe Ill go back to change brake pads 1 day, unless they suggest I drive with worn pads too.

3H
Review №139

Service was great . Everyone was respectful and actually worked. Ive been having problems with my ac but no longer thanks to yall. 10/10 recommend for anyone.

Fl
Review №140

Wonderful service all the time

Ha
Review №141

The best place i had my 2011 Ram needed engine work they got it done in 1 week back in may and still running like a champ no need to go back

As
Review №142

Very nice and quick will be back

Ka
Review №143

Great people here, and they did a wonderful job fixing my car problem, way cheaper than a different place I got an estimate done at! They even offer student discounts! I will for sure come back here if I ever run into any other auto problems.

Sh
Review №144

Do not waste your time going here with a Groupon. I purchased their Euro package for brakes and rotors. I have an Audi and when I arrived was told that he could only do my front brakes for the Groupon deal or either I could purchase my own brakes/rotors and he would put them on for the Groupon deal. Their Groupon was $372 and he was expecting an additional $250!!! Very misleading...

ni
Review №145

They changed my car oil less than 15 minutes, I recommend this place.

Ly
Review №146

Dont go here if you arent sure your vehicle will pass. mine failed and still had to pay 35 dollars. they do not have a sign posted that discloses this so make sure you find a no pass no pay, which is what I thought this place was. rip off.

Je
Review №147

They ask you to make appointments then i show up, the first day, their tech went home for an emergency so had to go another day with another appointment, then they tell me its going to be an hour an half to they can POSSIBLY get to it. Went to another place and wasted less times without and appointment. Drove by that same day all 4 guys sitting in the shop on their phones, joke!

Ad
Review №148

Always friendly and amazing! Quick service honest feedback! Only place I take my car!! I drive 45 min just to go here due to their honesty and integrity!!!

Ta
Review №149

Needed my car inspected and they fit me in immediately. Really appreciated the service. Also seem like trustworthy people

Sa
Review №150

This shop never disappoints. The guys here have made me a return customer for all my car needs. Their prices are always fair and they are the epitome of fast and friendly customer service.

Ke
Review №151

Quick in and out, decent prices, friendly staff, convenient location. Nice

CJ
Review №152

I went in around 7pm on Saturday thinking they were open based on hours posted here. They closed at 6 but they were so nice to try to help me anyways. Came out and fixed me up so I could get home. No charge! Really sweet

Lu
Review №153

Quick and fast inspection. Recommend.

Wi
Review №154

Every time I come to service my 2019 Charger i leave very satisfied. The guys are very friendly and professional and so far I havent had any issues. Definitely recommend

Fl
Review №155

I love these guys. I come here every year for my inspection and it was so positive I decided to acquire other services and Im always good

En
Review №156

Our Infinit Fx35 Was Towed To Complete Auto Care In Date Because It Would Not Start, The Manager Informed Us that the key fob need to be reprogrammed, we paid $180 for the reprogramming even though the keys were opening the doors. We Purchased a new Battery, he said he reprogrammed the car instead of the key fob and that he discovered the Fuelpump needs replacement before the vehicle could start, we paid ....... for the fuel pump replacement and was asked to come and pickup our vehicle, we came and upon leave there workshop, few meters away, the ABS brake system lights came on and the brakes started locking up in smokes, then the manager requested we bring the vehicle back. He conducted a diagnosis and said the masters cylinder was responsible for the brake problems, he guaranteed us that once the masters cylinder is changed the vehicle will be ready to drive and the locking brake problem will be over. So we decided to pay...... as the manager requested for the replacement of the masters cylinder. The next day they called that our FX 35 Infiniti was ready, we came and also drove it for few meters away from their mechanic workshop and the ABS light came up and the wheels ( brakes) were locking up again in smokes after spending $411.00 tax included to replace or repair the brakes issue. He ordered we return the vehicle again to their workshop, and asked us to leave it with them that the masters cylinder he bought might be faulty. We left the vehicle with him for additional 5 days but he called to order us to come and move the vehicle because he was not able to solve the problem. All attempts to persuade him to refund us our money spent on changing the masters cylinder was resisted by him by walking away from us, abandoning us in his office, telling us to do whatever we want. We felt that he must have misled us in changing other vehicle parts as well that was not faulty after all. The manager was rude whenever we ask questions concerning the unsuccessful repair he conducted on our two vehicle namely the Infiniti Fx 35 2010 model, and the Toyota Venza 2009 he diagnosed and said it has a front bearing problem, after spending $494.00 for the bearings, the noise and vibrations did not go out, we called him immediately and he said there was another problem responsible for the noise. At this point, we are fed up, we think he has ripped us off so much that we now demand he pays us back all the money spent on those two vehicles

Ch
Review №157

Ive been using this Auto Shop for 4 years, from a few years after they opened/appeared_Over time they began to be able to take on more types of Auto Issues, and theyve always done a good job on my vehicles_ They are Fast, Honest, Good Priced, and perform Good Work_I always come here First to see if they can tackle my Auto needs B4 i take it to my other main shop_The ONLY reason I gave them a 4 * rating rather than a 5 * is because this shop IS Limited on the type of work they can perform_They can do regular maintenance + simple abstract fixes, but they cant do Electrical or major engine repair

As
Review №158

The manager here is such an Angel! He helped me out in so many ways! I will recommend you go here for all the help you need! They are such good people! Thank you sir for all your help. I dont know what else I could do but you are wonderful!!!

Et
Review №159

I love this place! Been coming here for years and they do great work every time!

Al
Review №160

Great guys... as a mechanic its hard to trust other mechanics and these guys are always truthful in their diagnostics and let me know if they see anything off .. i bring all my alignments to them and recommend them to all my customers

J
Review №161

I needed brake pads and rotors.Price was very reasonable.Theyvwere very professional and quick.The price remained the same when I dropped car of anicked up.They didnt try to up sale, or talk me into having anything else done.Pleasant experience.

Go
Review №162

Got an oil change it took about a hour.. not to bad and they looked into the leak I had in my car as well for free... he recommended where I should go get new tires too.

Ge
Review №163

Excellent service, understands customer’s problem very co-operative, prompt delivery, competitive pricing and very courteous people. Wish you all the best ahead.

Ro
Review №164

These guys are awesome, they do great work, get you in and get you out in decent time. They work on all three of my cars and we are extremely happy with the work that is completed.R. Sanchez

Sa
Review №165

I went in for an oil change without knowing the kind of oil my car needed and I was very well taken care of. My oil change only took about 10 minutes as well.

De
Review №166

Really good service most certainly coming back thank you for the great work they fixed my suspension and AC. 👍

Ma
Review №167

Me and my girl have been bringing our vehicles here for years. They have always been honest, fair, and quick.

DA
Review №168

Very bad service please dont use them

Lu
Review №169

It was very good and fast. The customer service was good.

sh
Review №170

These guys are fast and awesome they always take such good care of me and my car

Gr
Review №171

These guys always do a great job and are super reasonable in their prices! My go-to auto shop!

Al
Review №172

I had such a wonderful experience the staff was amazing and I will be coming back !

Ke
Review №173

Had a great experience at this location great prices exceptional service, these guys go above and beyound. Quick service turn around. Not to mentipn steller customer service! Do yourself a favor and shop here!

Mo
Review №174

I’ve been looking for a good mechanic lately with good prices and these guys surpass my expectations ever time. Coming back for sure thanks guys.

Ta
Review №175

In and out on my lunch break

Ca
Review №176

NEVER GO HERE!!!!!!!!!!!!!!!Had a basic oil change and NOW IM LEAKING OIL ALL OVER MY DRIVEWAY THANKS!!!!DID I MENTION NOTHING WAS WRONG WITH MY CAR!!! IF YOU WANT YOUR CAR BROKEN GO HERE PLEASE!!!!My engine is brand new when I say nothing was wrong with my car UNTIL I LEFT IMMEDIATELY MY CAR HAS TO GET REPAIRED

ne
Review №177

KR and team always provide great customer service but most importantly a right diagnosis at a fair price. Keep it up guys.Strongly recommend them.

Je
Review №178

Great Service, these guys are trusted!No shady work.They have fixed my car so many times at a very low cost !

Pr
Review №179

You can’t find a better place, great services and very affordable prices too! Go there for all your car needs!

St
Review №180

Fast and friendly. Prices went up.Synthetic oil change is now $50.99. State inspection is now $25.50.

Jo
Review №181

Nice people and they are willing to help in any way the prices are competitive also. Have been going there for years. I also will recommend them for wheel alignment

Vi
Review №182

I have gotten my tune up here and all my oil changes. Service is really fast and cheap.

S.
Review №183

I bought a Groupon for an oil change. Good price. Wasnt busy, didnt have to wait long.

Al
Review №184

I was in and out in no time. Very quick and professional. I would definitely recommend

Pa
Review №185

They always do a great job in a timely manner.

Br
Review №186

Real people and great service! They went above and beyond expectations! I will definitely continue to use them and recommend them to others!

Ba
Review №187

I got my catalytic converter fixed and my exhaust welded. They are pros at what they do definitely coming back. Thanks KR

An
Review №188

Quick and courteous service with smiling face and very reasonable price. From regular oil change to repairs and replacements, they are most economical and reliable.

Pa
Review №189

I got an oil change. Owner was a man about a issue I had and made it right.

Ad
Review №190

Had my oil change done here for years, always quick and efficient!

Fr
Review №191

Oil change prices seem to have gone up. Make sure to ask before any service is done. Still great customer service 👍

Ja
Review №192

Was in & out maybe 10 minutes

Br
Review №193

Charged me 85 dollars for the same diagnostic at auto zone. This is not a shop of integrity. This is the kind of place that will disappoint you and ruin your trust in mechanics.

Ca
Review №194

Did a great job on my oil change in 7 minutes. Very friendly and professional

Ju
Review №195

I always come here, theyre always on point with whatever you need and theyre all very professional professional.

ch
Review №196

The alignment employee was late to work so the owner apologized profusely and took personal care of the alignment. Super nice guy, ill be back!

Ra
Review №197

I love to Fix my car there

J
Review №198

Got my car in quickly & accepts Groupon! I definitely will be back if needed again.

Vi
Review №199

I paid for synthetic oil and they gave me bulk oil and sold it to me as the synthetic oil price. My car take a paper filter and they didnt even change that and still charged me extra for it.

Information
27 Photos
199 Comments
4.2 Rating
  • Address:632 E Pioneer Pkwy, Grand Prairie, TX 75051, United States
  • Phone:+1 972-642-1900
Categories
  • Air conditioning repair service
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–6 PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Parking
  • On-site parking:Yes
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