Bates Heating and Air

1423 N Plaza Dr, Granbury, TX 76048, United States
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Bates Heating and Air
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Ga
Review №1

I just had a new A/C and heat system installed by Bates. David did not just go by the size that was already there, he measured the inside square footage of every room to verify the size of the unit I needed. The crew that did the install worked very hard and steady to complete the job in a day. My heat unit is in the attic with limited space but they made it happen and did a really clean install.I highly recommend Bates for anyone who needs any A/C or heating work done.

G
Review №2

Bates Heating & A/C just installed a new 5-ton unit in my home. They did a great job with careful and professional installers. Very reasonable pricing. Five stars all the way!!!!

Cy
Review №3

Bates Heat and Air just installed a whole new Lennox system for us. They were very professional and quite happy with their service. I recommend them for all your heat and air needs!

ro
Review №4

Bates Heating and Air Conditioning replaced my heat pump with a new Trane in one day! The technicians were professional, courteous, explained the system to me, and left my home clean! Thank you David for the outstanding service!

Je
Review №5

Our fan went out on our AC unit last night. My husband called Bates this morning, and they were out and replaced the fan this afternoon. Don did excellent work at a fair price plus he was very personable. We will definitely use them again.

Da
Review №6

Bates Heating and Air conditioning replaced our compressor with a new one. Both the owner as well as the technician were very helpful and courteous. All along I had a good feeling about them wanting to do what is best for us and job was done to our satisfaction. I highly recommend them for any Heating and Air Conditioning needs. Great service. Thanks

Re
Review №7

David did a terrific job installing our new A/C units. First of all, he was VERY responsive and came out to see what was needed immediately. We were given a quote the same day and they turned out to be the most competitive and reasonably priced. David was also very helpful in helping us make the best decision based on our needs and giving us all the information we needed to do so. When the A/C units came in, his team did a terrific job leveling and ensuring the units were installed properly. This is a family-owned business. It makes a big difference dealing with the owner of the company instead of an employee. In addition, David came out to the installation himself to ensure things were done properly and to his satisfaction. If you are looking for a professional team that takes pride in their work and will be there for you when service is needed, I highly recommend Bates A/C and Heating. This company has your best interest at heart. You wont regret it!!! Wow what a great combination: Quality people, quick response, great prices and incredible service all in one package!!! Look no further.

Al
Review №8

We recently had the newest Trane heat pump system and it is fantastic. Our last unit was a Trane and lasted so well we wanted to use the same brand again. Beets heating and air did a fantastic job installing a complete new unit.Thank you for your efforts to get us back up and going.

Ch
Review №9

Bates Heating and Air is my go-to choice for all HVAC issues. They are always responsive, fast with service and do excellent work for a great price. You can always trust their diagnosis and work. They recently fixed my daughters emergency heat ahead of this recent cold spell. Thanks Dave for another job done fast the affordable.

Ky
Review №10

Excellent customer service. I called David and he was extremely responsive on getting a technician out to my home for a service call. The technician Nathan was prompt and professional in his evaluation of my HVAC issues and more importantly, was transparent with his diagnosis and resolution of the problem. Everything was explained in full and I plan to use Bates for all of my future HVAC needs and would recommend to anyone that they use the same!!!

Ga
Review №11

We have been using Bates Heating & Air for 2 years. They are wonderful to work with & always respond timely & communication is excellent. The owner answers the phone & calls you personally if needed. Can’t ask for better service.

Vi
Review №12

Absolutely fantastic service!! They came out the next day and solved the problem. The crew Donny, Luis & Ricky replaced a 20+ year old unit in about 4 hours.

Gg
Review №13

Donnie was the best help and knowledgeable person in the business he went In and tested everything and knew from the start what the problem was and helped in every way he could and finishes the job perfectly. Very professional and honest people highly recommend affordable prices and very good people.

Ki
Review №14

We have been using Bate’s Heating and Air for about 12 years. He installed our units and continues to maintain and repair if anything is needed. His technicians arrive on time, are courteous, knowledgeable and trustworthy. You will not be disappointed with their service.

Ty
Review №15

These guys are legit ninja warriors when it comes to the HVAC game!Timely, knowledgeable and they have very reasonable/ fair pricing. I have multiple Airbnb properties and these guys are my number one go to for Hood county, hands-down. New construction and older properties, Troubleshooting and ventilation specialists and humidity experts.

Ka
Review №16

Just a great service call. Isolated the problem fixed it charge me a fair price did not conjure up any extra stuff to charge me. Thorough and knowledgeable… Highly recommend.

Na
Review №17

Air conditioner repaired!David, the owner of Bates Heating and Air, arrived at our home within 15 minutes of our phone call. He found the problem with the AC, did the necessary repair and a bit of maintenance in no time. We have cold air again.Thanks David for the quick AC repair, good advice and a reasonable price

Ti
Review №18

Nathan our service technician was awesome! The air conditioner drain line was clogged and instead of blowing out the pipes he took them apart and cleaned them! He had the air back on before very quickly. Thank you!

SH
Review №19

Services: A/C system maintenance, A/C system repair, Install ACPositive: Professionalism, Punctuality, Quality, Responsiveness, ValueInstalled new A/C system today and they were amazing., My husband was a builder for 45 years and used trades for his jobs so I know who has sincere care for customer and quality of work. I can’t say enough about how pleased I am.Donnie and team did the install in record time and Nathan came and did quality check on entire new system. I will recommend Bates company to my entire family and friends.

Je
Review №20

Very happy experience with this team of professionals. David Bates and his crew are worth every penny we spent and these days every penny counts. We will highly recommend them to everyone.

Jo
Review №21

I called the company Sunday evening. The owner David, immediately returned my call and said he would have a tech here on Monday to check my ac. Nate was here as promised. He was efficient, professional and explained the issue and options of needed repairs in detail. I highly recommend Bates Heating & Air in Granbury, Texas.

TE
Review №22

Great guys and they are fast and get the job done rite. Highly recommend for any ac work!

Ca
Review №23

Bates Heating and Air will definitely be our choice for anything a/c or heat related, one call, and Nathan was prompt, courteous, and professional. He and the team had us back up and running in no time.Many Thanks for all the help!!🇺🇸🇺🇸

Mo
Review №24

I rely on reviews when choosing a company to work with, and Bates really did live up to all the five-star reviews they have received.I appreciate how knowledgeable and professional Nathan was and the time he spent explaining and answering my questions. A/C units are a big investment, and I believe Bates is a company to trust.

Da
Review №25

Awesome service! Fast, professional and honest. Nathan showed up promplty. Issue was resolved quickly and he took the time to answer all of my questions. Will definitely use again.

Do
Review №26

Great experience!Options were plentiful, bids were very competitive and the installation went quickly and seamlessly.Very satisfied with this company and would recommend to others

Ga
Review №27

I called Bates Heating and Air on Fathers Day 2024 which also was the weekend about one of my rentals. My renter called and said her A/C was out. I went over and in fact both inside and outside units were not working. David the owner had his boys over for fathers day but walked me through troubleshooting the system. After his suggestions finding the 5 amp fuse was blown behind a cover panel inside the main unit. I went and got a new fuse and installed same. Both units came on and after a week A/C still working great. Thank you David for caring about your clients, no matter what day it is !!!!! I would highly recommend David and his crew if you need either A/C or Heating issues.

La
Review №28

Just used these guys for a new a/c unit, highly recommend! David and his team were great. They offered financing but worked with me until I could get my own (to do other projects as well.) Everyone was really nice, and got the job done in no time. Would definitely use again!

Ji
Review №29

Called bates heating and air for ac repair and they responded quickly and found the issue quickly. Had to get a new coil installed ..big thank you to bates heating and air. Highly recommend.

Lo
Review №30

Called three companys on a Saturday for service. Bates was the only one to respond to my call and send someone to repair the problem Thank you! They are very well priced and have super service.

Li
Review №31

So happy with my system and how great David and his team Nathan and Donny take care of their customers. Professional workmanship, great prices and quick to get you working again. I recommend them 100%

Lu
Review №32

David and team run an efficient and cost effective operation. Integrity and attention to detail are attributes of their work. It is obvious they communicate well within their team. I believe their prices are great because of low overhead in their operation. Great warranty on their work

Le
Review №33

Technicians were very knowledgeable and skilled. Prices were very fair. Service was timely.

ma
Review №34

We have had an all around wonderful experience with Bates Heating and Air! David quoted us a fair price -way less than many competitors in town! We got multiple quotes from other places and at Bates the service we received was unmatched. Jason installed our unit and was thorough, professional, kind and an expert. We hope we dont have to replace our AC again but we will definitely be using Bates for any other services we will ever need!

Gl
Review №35

Very pleased with my heat pump installation from Bates Heating & Air! Great service and value!

Ve
Review №36

Dave Bates owner of Bates A/C came out early Sunday morning and got my AC going again. Thanks for your quick response. I recommend them highly.

Cr
Review №37

I am a property manager in Granbury and have 16 units David at Bates is my go to guy hes always available and great pricing. Wouldnt use anyone else. Even saved me on having to do a replacement after one company told me we needed to replace a unit. Called Bates for a second opinion and he figured out the issue saved us thousands.

Ch
Review №38

If you are looking for good honest people who do quality AC work, don’t hesitate to call Bates. David the owner takes pride in his work and answers all calls personally at all hours of the day. He was very responsive and took care of us in his busiest time (June in TX). We were having issues with our unit and he got us up and going within hours. I asked for a quote to replace since it was in pretty bad shape and he fixed us up with a great quality unit in a very timely manner and provided the best price around.

Ra
Review №39

Second time I’ve used these people, and they are punctual, knowledgeable, and very reasonably priced. I will use them again.

Vi
Review №40

Dave and his team installed 2 new systems and repaired 2 other systems for our hotel. They were great to work with and very knowledgeable. Before recommending to replace our system they thoroughly tested them and explained the issues and cost of repair versus replacing. I have used them multiple time and very happy.

Sc
Review №41

I will never use another company! These are not parts changers or salesmen. They address the problem as a complete system and provide an extremely affordable solution.

D
Review №42

Great guys. Fixed our problem. Happy customer and will use again.

Ma
Review №43

After having our AC unit worked on twice by someone else, we called Bates Heating & Air. The owner and his technician were professional, honest, and very knowledgeable. They helped us make an educated decision as to which product would be best for our needs. They responded quickly and gave us a great price. We can’t thank them enough for their excellent service! We highly recommend this company!

Jo
Review №44

Hey theses guys were on time professional and personable. The AC guys we were using said we needed a new system. And referred us to their company’s sales guy. Who still hasn’t called us back.Bates came by way of referral. So now, we’re referring them!! The technician explained and gave options in the event we needed to get a new system. Then said he would rather just fix it! And so he did! Quickly!!!So if your in a bind and needing good honest opinion on your home AC system, call Bates! It’s hard to find a good honest mechanic. Bates will not disappoint!

mi
Review №45

Excellent service! Owner came to fix heater before cold spell hits

De
Review №46

Bates AC showed up on a Sunday morning of the July 4th holiday weekend and fixed our AC issue immediately. He was responsive, on time and communicated effectively regarding our issue. He saved our family holiday from being cancelled! We think he’s a true American hero! Highly recommend.

Cy
Review №47

All I know is that David Bates has a great team and they were super fast in getting someone out here *in under 30 mins* then finding & fixing the problem. Price was good too. We are very happy with this company. Will be using them again! :)

St
Review №48

I used this company in 2022 for an indoor/outdoor, new installation. They kept me informed throughout the whole process. Yesterday my ac quit working. They cane out this morning and had it going in less than an hour. I for sure recommend this company. Great people!!

Ja
Review №49

Would not consider calling anyone other than Bates Hvac for A C repair. Last summer and during this long heatwave, they have saved the day. Other companies in the area do not work on or have coolant for a 20 yr old unit. Bates took the time and patience to find a solution, while handling situation affordably. When I do replace current system, they are my go to team. Their quote for a new unit was better than other two I received for a 5 ton Carrier or Trane.

Be
Review №50

After driving past the place many times in route in Granbury, I decided to call since my air condition freon was out. Someone answered the phone and was able to come the same day--which was amazing. The charge was very reasonable. And he absolutely was honest and knew what he was doing for he was the owner Mr. Bates of the company and in it for 27 years. Outstanding service and my husband was very pleased with his work. He found 2 pinhole leaks outside in the unit and was finished in a little over an hour. We slept really good and have since he fixed everything. Highly recommend him to all my friends and family.

Tr
Review №51

David and Jason did a fantastic job! We live in an older home that presented many challenges but they were able to get a brand new unit, including duct work, installed quickly and efficiently. We are extremely happy with our new system and highly recommend Bates Heating & Air.

Kr
Review №52

Bates responded quickly and professionally. They were reasonably priced. I would highly recommend!

Ly
Review №53

We highly recommend Bates Heating & Air Conditioning. We received a bid for a new a/c unit with a heat pump from another local company for $2,000 MORE than Bates offered; the unit that company offered was NOT a top of the line brand. We called Bates and they came to give us a bid within the hour. we were scheduled for installation 4 days later; the unit TOP of the Line (Lennox). Installation was completed the same day and has performed proficiently from inception. Great service!

ri
Review №54

Bates Heating and Air installed a new system and we couldnt be happier. David (owner) made several recommendations that were not even mentioned by two other companies. Now the entire house heats and cools comfortably, including an upstairs room that would never completely cool down in warm weather. The installation crew was professional, friendly and sensitive to us being inconvenienced during installation. I highly recommend Bates Heating and Air for any of your heating and A/C needs.

Ha
Review №55

Fast service and appointment time was spot on. Highly recommend

Pa
Review №56

These guys did a Awesome job ! Our service person Jason was very courteous and explained exactly what we needed and made sure we understood We will definitely reccomend Bates A/C to others. If you want quality work at a resonable price ,these are your guys . Nice to deal with a reliable and honest company , since these days its hard to trust anyone.

Ga
Review №57

Great experience with David! Very professional, honest & very fair in pricing. My bill was a lot lower than anticipated, so very grateful! And took care of us on a Saturday, no problem... Thank you so very much for your diligence in getting our A/C repaired in this horrible heat!

To
Review №58

Bates is for real! Fast, honest, and diligent. David looked at our unit for replacement and determined he wanted to try and repair it first. After 15 minutes he announced that we wouldnt need to replace the unit today and that it was already cooling again. He charged me for a service call only and then quoted me some pricing for future replacement. After talking to 2 other companies we would be crazy not to use Bates. Do yourself a favor and call David. Then go to Dairy Queen and get yourself a reward for making such a wise decision.

Pa
Review №59

I was referred to Bates by a neighbor and read the excellent reviews. I had a major component go down going into the long holiday weekend and I was very impressed with how quickly David responded and got Gene on the job. Thank God the motor was in stock in Ft Worth. 4 hours later we were up and running again- exceeded our expectations.

mi
Review №60

I cant say enough great things about Bates Heating and Air. Our A/C went down on a Saturday and we were highly concerned that we would not have any cool air until Monday. David quickly called back, said he would be here within 2 hours and he was! When he arrived he quickly diagnosed the problem, gave us our options and took his time to explain things so we could make an educated decision. David quickly and professionally repaired the problem. When we purchase a new unit or ever have anything else go wrong with this unit, Bates Heating and Air will be our first and ONLY phone call. We HIGHLY recommend Bates Heating and Air. If you need fast, reliable, professional service in the Granbury area, they should be your first and only call. 👍👍👍

te
Review №61

Bates Heating and Air!! Awesome service great prices. The guys are professional. I will definitely refer them to others. 💯

Wa
Review №62

I lucked into Bates Heating and AC. I didnt have the benefit of a friends referral. I found David Bates the owner to be extremely knowledgeable and dependable. The work that he did was excellent, and I know that I will use his services in the future.

Ke
Review №63

Bates was the best company I could have chosen! They were so understanding and helpful to get through a worn out system, they helped in anyway possible to get through it! I now have a new system that is awesome! Bates is by far the best, the world needs more people like them!

Mi
Review №64

On time, quality installation, job site left clean, very fair price compared to other quotations. I highly recommend!

Do
Review №65

Ive used Bates Heating & Air for a couple of years now for annual maintenance. David, the owner, prides himself in giving excellent service and advice. He has never tried to sell us extra parts or a new system at every visit, like others have before. He does not mark up his capacitors when they need to be changed, again like others have in the past.

Ta
Review №66

Our A/C stopped working over night. I was terrified that we wouldn’t have a cool house for days..... I have heard horror stories like this before....and who was going to come out on a Sunday?? And before 10am?? Well David Bates with Bates A/C is who! Seriously can’t thank him enough! Had a call back by 8:15am, said he would be here within an hour....and he was! We were back up and running with cool air blowing by 9:45am, did I mention it was Sunday!! He even took time to educate us on the system so we now know how to better care for it! I would totally recommend them to everyone!

Au
Review №67

A/C went out in the middle of the night on Friday night. At 8:00am on Saturday morning Mr. Bates not only answered the phone but was out repairing it before noon. Great work and very responsive. Excellent company.

Wi
Review №68

Bates heating and air came out to replace one of my HVAC units it was a tough one to replace going through what I would consider a mouse hole in the ceiling they had to take the complete unit apart to get it up in the hole and put it back together once up in the attic. They did it without complaining and did a professional job there was a slight hiccup after the install so I called David Bates the owner and spoke with him and at 8am the next morning his service technician was out to take care of the problems and he was right behind him 30 minutes later to make sure everything was done right. The problem was so minor that I normally wouldn’t mention it but it was just the fact that he was out so quick and so concerned it made me want to relay this quality to all those who are considering using him if he doesn’t do it right or if there is a hiccup he takes care of it and makes it perfect without delay . I just want to thank David and all of his crew for doing a professional and awesome jobThank you!!Bill Wolfe

St
Review №69

Bates Heating and Airs AC installation service exceeded my expectations. From their prompt response to the impeccable installation, I couldnt be happier with the outcome!

Wi
Review №70

First time using Bates heating and air today and we are sold. Very professional, very fairly priced. He squeezed us in even though he was already very busy. All of our future heating and air will be through Bates.

Bo
Review №71

David and his crew did an outstanding job on my new heat pump. Very reasonable pricing. They Called a few days after install to make sure all was well and to see if I had any questions.

Ed
Review №72

Dave a very nice and friendly guy. He gave me a very good price when I was desperate with my HVAC, just got back home after away for 5 months and the the house was 95 degrees, It was fix by another company but they dont even offer me some options when when i needed it. Got a chance to met his lovely wife and cute son. Anyway, Many Thanks.

Ji
Review №73

I used to have air conditioning license in OK, but due to heath reason I couldnt change out my unit in the attic by myself. I call to see if Bates Air Condition could replace the AC coil as I couldnt find the Trane coil. Bates gave me a price to replace coil but Trane made it out of reach to replace it. Bates quoted me a price to change out the indoor unit with a new coil, that was about half of what the company here in Granbury had quote 3 years ago to change it out. Which would be higher know. It wasnt much more to change out the furnace and the condenser.In short I had Bates to replace the entire unit cheaper than to do just the indoor unit with the other large company. I dont think you can beat his prizes.He told me he would be out and replace my unit the next day. All work performed in a professional manner. Him and his crew were very polite and courteous. Work completed before another company even brother to return my call.Highly recommend them for anyone that need repair, service, or replacement. Excellent company to do business with.

Ki
Review №74

We’ve used Bates Heating & Air for several years. Great customer service. Quick response time. Honest & affordable. We wouldn’t use anyone else for our heating & A/C needs!

Co
Review №75

This company truly is a great company to go with. They are understanding and they help you out to the best that they can help you out. They helped me out greatly, and I could not say in words how appreciated I am of them and the repair guy, Stephen that came out. It was a great man.

Jo
Review №76

David, did a phenomenal job of getting to me quick. My AC fan was going out and making a loud noise. He was very quick to fix it and ordered the original parts, to ensure the best quailty. Will be using David, for any of my AC repairs in the future, for sure.

Je
Review №77

Installed a 15 seer Carrier AC/Heat Pump. David and Jason did an excellent and fast job. Installed 11/29 right before the first COLD weather hit. We were up and running in no time. Gave outstanding warranty.

De
Review №78

I called David Bates yesterday evening because my air went out. He came right out the next morning and fixed my air. Being July I really appreciated it. He was fair and super nice to work with. A+ service.

Aa
Review №79

After a not so positive experience with a couple of the other local HVAC companies we had Bates install a new Lennox system for us in our small commercial building. They replaced two old units with a single new unit, new duct work, corrected a lot of other issues with the design of the old system. Bates was everything you could ask for... honest, thorough, great communication, took the time to explain everything, professional and all at a much more reasonable cost than the other guys. If you need HVAC work in the Granbury area I highly recommend you give Bates a call.

ja
Review №80

Bates H&A was able fix my Heater correctly (in December) after the “leading company” had worked on it and it only worked for two days. And his price was a whole lot better. Thanks Bates Heating and Air!

RO
Review №81

About 100 degrees today and Bates arrived as promised. Got to work immediately and had it fixed quickly. Totally satisfied. Obviously, I will use them in the future and recommend them to friends and neighbors.

De
Review №82

Bates Heating & Air in Granbury, TX I cant say enough good things about this company! Came to my house on short notice, extremely knowledgeable, and best of all great prices! I will definitely use Bates again!

Sh
Review №83

David is awesome! Our air conditioning kept going off, he came over right away, then drove to fort worth stat to get the part we needed and got it fixed!! I will recommend him to everyone!!

Na
Review №84

I know this is cliché, but I do NOT ever write reviews for people. Horrible, I know, because I have had good customer service before now. That said, this company and, specifically David, has made me felt the need to express how pleased I am with his customer service and work. David came out after following another contractor who told me that my whole ac needed to be replaced. I waited on the first guy with no ac for an entire week, and finally got fed up. David got called at 6:00 p.m., and was there the following morning. He had my ac fixed in a couple of hours. David is honest, hard working, and I could not be more thankful that I found my new ac guy.

Ka
Review №85

David and Jason did an outstanding job with finding us an affordable new Trane heat pump system and did a fantastic job with the installation. We will call them with all our needs and would highly recommend them.

T
Review №86

The install Techs were on time , worked quickly and all was working well on conclusion. They were very friendly and answered all our questions.

Al
Review №87

Great experience, would recommend to everyone! Very professional but personal too which is a good balance. Not from this area so we got a few quotes and this company is far better then anyone out there!! Very happy we went w this company. Father and son came and installed it and very impressed!

Bi
Review №88

David came to my house to look at my noisy AC. He took care of what needed to be done and didn’t try to talk me into unnecessary extras. He’s quick to respond and showed up on time. I would highly recommend.

Ci
Review №89

Quick service when our heater went out. He determined it was the thermostat. Replaced it, showed me how to use it along with the most efficient way & we have heat. Very nice & reasonable

Jo
Review №90

Great job installing my new system. Techs were very professional. Install looks clean. Would use again.

Da
Review №91

The team at Bates Heating and Air were very personable and friendly throughout the installation. Any challenges they faced they solved with a smile. Thank you David and Jason!

Du
Review №92

Have used David for a full system install in a rental property, new outside unit in another house and if I can get him to Arlington, I’ll have him do 2 more. Great service and prices

Su
Review №93

Bates Heating & Air came to my rescue today. They are prompt, professional and personable. I highly recommend this company.

St
Review №94

David is a man of his word and does what he ways. Wont trust our heating and air conditioning to anyone other than Bates Heating & Air. Thank you for your promptness.

Do
Review №95

You don’t even get a one. Crapiest job ever done. Has cost me 8500.00 more dollars on top of what you charged me. Whole list of things at my house and my daughter’s house. At least it’s done right this time and I don’t have to worry about her house burning down. You should ashamed of yourself.

is
Review №96

This was a great experience and I will definitely be using them again. Nate’s was on time and professional take care of you quickly.

De
Review №97

Fast, efficient, and very reasonable on price. Highly recommend David. One small part needed replacing and he was done, start to finish, in less than 30 minutes.

Ro
Review №98

Work with us on busy schedule and completed work on time.

Jo
Review №99

These guys are the best, most honest and fairest price around. Definitely will use them again if I have any issues with my HVAC going forward.

Ph
Review №100

I highly recommend this company. David is professional and a great guy. They were quick and got the job done right. I can’t say enough positive remark’s about this company. Give them a shot, you won’t be disappointed.

No
Review №101

Excellent job installing a heat pump system!!

Ro
Review №102

Called in the morning with a heat problem and he was there within a couple of hours.. Fixed the problem and showed us how to work it.. Explained everything so that we understood.. Very nice and helpful.., Would definitely recommend him.... Charlie & Rose

Ho
Review №103

They just finished replacing my air handler. Highly professional workmanship, fair price and would highly recommend!

Da
Review №104

I got a new units from Bates Heating, and their service was excellent, they are very professional , reasonable pricing . I highly recommend this contractor.

Er
Review №105

Great company, they got me fixed up in no time. I highly recommend, will definitely use them in future occurrences.

Ro
Review №106

David did a great job and the price was very good with Name Brand equipment. In and out within 5 hours- no issues

Jo
Review №107

David and his associate did a very good job installing our furnace. Very professional and knowledgeable.

Cl
Review №108

Always gets the job done and with great quality! 10/10 recommend

Ja
Review №109

Great honest service. David and his team are wonderful they do not over sell you and save you money. I will highly recommend them!

Ja
Review №110

Bates saved me thousands from other quotes. Installation was quick and they were easy to work with.

br
Review №111

A great job installing replacing my old air conditioner and condenser. Got caught in the rain but he kept on working changing out the outside condenser ( GREAT JOB ) Could not be happier !!!!!!!

Tr
Review №112

Couldnt ask for better service! Seriously appreciated the quick response and fast repair. Summer temperatures in Texas is no fun when the A/C is out! Thanks again!!

Cl
Review №113

Weve now had two Lennox systems installed by David. Very pleased with his work.

Ad
Review №114

Fixed my electric heater unit during the winter storm at new years break. Great,quick service for Stephenville area.

lo
Review №115

Mr. Bates arrived on time as promised and was able to resolve our problem in a professional manner and was very knowledgable in answering any questions I had very pleased with his service.

Fr
Review №116

They totally replaced my heating/AC system. They were very professional and did a great job at a reasonable price.

Am
Review №117

They were great . Called at 8am and he was here by 9:15am .

Em
Review №118

Not only did they repair my ac, they gave me tips for up keep! Polite, fast and got the job done

La
Review №119

Bates Heating and AC has never let me down!

Ka
Review №120

They were fast and friendly and extremely fair! Enjoyed the entire process with them. I highly recommend them!

Ar
Review №121

He was in and out in 10 minutes and the ac works perfectly now! Lifesaver in this July weather! Highly recommend!!

Wa
Review №122

They had a very fair price, were on time and cleaned up when they were finished. A/C units work great.

Vi
Review №123

Awesome experience! The responded quickly and gave me an excellent price on inside and outside units.

Se
Review №124

Great customer service. He even called to check to make sure everything was still ok. I would definitely recommend

An
Review №125

I definitely recommend Bates Heating and Air!!!Great service great price and most of all very professional...

Ch
Review №126

Our air went out and it was stuck on heater and it we 89• in my apartment my landlord called and he was here in 30 minutes of calling him and 10 minutes and it’s back on going down as we speak thanks I highly recommend people using them

Fr
Review №127

David was great. Fair price and great customer service.

St
Review №128

Outstanding service and very affordable David took great care of us, couldnt be happier.

Da
Review №129

Excellent, fast, honest and reasonably priced. Will definitely use them again.

Mi
Review №130

Great company they saved me lots of money and did a fantastic job

Ki
Review №131

Professional, thorough and reasonably priced . I would definitely use him in the future .

Au
Review №132

Bates came out fast and got us running in no time!!

Mo
Review №133

Professional installation at a Great price for top rated HVAC equipment.

Do
Review №134

Great service and prompt. Satisfied customer. Will call again when needed.

Ch
Review №135

Very professional, efficient and friendly

La
Review №136

Whole system replaced and they were great , they will be my go to from now on

Er
Review №137

Excellant knowledge and very prompt!!! Came to Stephenville, will definetly recommend!!!

Ri
Review №138

Quick and very friendly! Definitely recommend!

Ja
Review №139

Was awesome! Very nice and very quick service!

Da
Review №140

Great company and outstanding work!

Me
Review №141

Great Service! Great Prices!

Su
Review №142

Very good

Ju
Review №143

We have had a problem for several months. Our furnace was running all of the time. It was found last week and we tried to go from heat to air. The heat never changed to air. There were all kinds of problems. Our electric bill was high cause the blower had been running for months. Donnie came in and fixed everything. Our unit is 4 years old. We are happy. Also our thermostat was off by 5 degrees. It read 69 but really was 74. I will use Bates for anything we need.

Information
237 Photos
143 Comments
5 Rating
  • Address:1423 N Plaza Dr, Granbury, TX 76048, United States
  • Site:https://www.batesheatingandair.com/
  • Phone:+1 817-623-4142
Categories
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
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