Mr. Randy has been my ac guy for years.He is always punctual when I need him to check out the unit. He is also very polite and very quick to reply to my texts or calls, sometimes even fitting me in within the same day. If you need an ac man ... Mr. Randy is your guy! Satisfied customer for life! 5 out of 5 wishing I could give more stars!
Frank and his crew has replaced 2 A/C unit in 2 properties this month. His quotes were very competitive. He provided excellent customer service and replaced the units in one day. I highly recommend Franks Heating & Air for all your heating and cooling needs.
I had a fantastic experience with this team for AC/heat repairs. They are incredibly honest and transparent, offering only what you truly need. They also provide excellent guidance on maintaining your system for longevity. I highly recommend Randy, Frank and Vino for any HVAC needs!!!!!!
Absolutely dont recommend and dont let these people in your home. I had been planning to call them for an AC check up when randomly somebody cut off my car without signaling. Kids were buckled up thank God but the dogs went flying. Looked up to see Franks van.No wave of acknowledgment or apology. Called the number on the van thinking it was one of the junior guys and that the owner would want to know - Turns out it was the owner himself. Did not apologize. But spent the whole time screaming and cursing at me. Which is funny because I didnt call the fight but I actually called to mention the incident and literally order service.When I dialed I was thinking how funny that it was almost karma to remind me I needed to call.Now I think its karma to let me know not to let these people in my house around my children.If the shoes were reversed I would have simply apologized especially if what I did was not only wrong but on behalf of my business.Too bad I cant upload my recording of the phone call or video of the incident.I hope you dont support this business.
I have had only great experiences with this team. They are responsive, professional, and extremely skilled with repairs. It is great to have someone you can trust with a very necessary piece of equipment in Texas!
I have used Franks several times, always quality, honest work and today was no exception when they came to replace my 18 year old unit. If you want someone who is honest and reasonable Franks is the one to choose.
Both Randy and Vino represent Franks Heating and AC very well. Prompt and professional. They are experienced and courteousI highly recommend them
Wonderful service. Randy is always so pleasant and helpful. 10/10 would recommend.
Great family owned business. Always reliable and on time. Never looking to upsell you on anything. Theyve done residential and commercial work for me and never disappoint.
Took my call late last night and came out today. They are smart, kind, honest, and fairly priced. What a blessing!!! Frank and Randy really go above and beyond!
Fast, knowledgeable crew, they came as soon as they could and got everything running better then before. My shop is now nice and cozy!
Great customer service! 10/10 recommend!
Randy is the best. We have been with Franks Heat and AC for for 25 years and they do a wonderful job every time they have come to the house . I would recommend them to everyone.
Honest and reputable service. Also veteran/ locally owned. & If you want the job done right call randy and frank they will make sure you are taken care of.
Excellent, friendly, thorough service. I couldnt be more pleased. Thank you so much!!
Excellent service and it’s a pleasure to support our local businesses.
Great customer service and competitive price!
Great service will definitely hold on to there number.
They are Awesome!
They speak Spanish. They are friendly and do good work.