Hire this company to help you with your fireplace needs! Johnny did an absolutely fantastic job explaining the issues with my fireplace and installing the new parts! From start to finish, he was incredibly attentive, professional, and thorough. He took the time to explain everything, ensured every detail was perfect, and left the area spotless when he was done. The fireplace works beautifully now, and I couldn’t be happier with the result. If you’re looking for someone reliable and skilled, Duct X and Johnny is the one to call. Highly recommend.
This company was amazing. I feel like in our current society “customer service” has been lost and we are made to accept the new norm of average quality service. Many times I have felt like, “I should have just done it myself”. But…for the first time in a very long time, I am so happy and relieved to have hired them. Nogan, the main guy that helped me out, explained everything from beginning to end and what the process was going to look like. They showed me before pictures and after photos… they cleaned and repaired cracks interior and exterior. They checked out every detail to make sure safety was in check as well. We will definitely be using them each year to clean our fireplace and anything else that we would need for it too. They reworked their schedules so that once our panel came in we could have it completed asap which meant the world to us because we have not been able to have a fire yet this year in our fireplace. Thank you so much Nogan!!
I had a great experience with Johnny from Duct X. He did an excellent chimney service and cleaning. The team showed up on time and were very professional. My chimney was spotless afterward. They even took the time to explain some maintenance tips to keep it in great condition. Its just so reassuring to know you have such a reliable company to work with. I will definitely continue their yearly service and highly recommend them to everyone in need of chimney service and care.
I hired Amit from Duct X recently for a chimney service and fireplace repair. Their work was amazing from the call to the finish of the project. From the initial call to the completion of the job, their team was professional, detailed, and knowledgeable. Amit did a detailed job checking my chimney and fireplace, explaining clearly the issues, before finishing off the repairs quickly and giving useful tips on its maintenance too. The results were great: my fireplace looks new and works great, and the chimney is in perfect condition. They also left the living room where the fireplace is spotless, which I really appreciated. I highly recommend this company for any chimney service or fireplace repair.
I couldn’t be happier with the service from this chimney company! They were professional, knowledgeable, and efficient from start to finish. They thoroughly cleaned and inspected my chimney, explaining everything in detail and ensuring my fireplace is safe and ready to use. Their attention to detail and customer care went above and beyond my expectations. I highly recommend them to anyone needing chimney services—absolutely a 5-star experience!
I was having some issues with my fireplace not starting and decided to call Duct X. Two service techs, Yarin and Eric, were dispatched the next day. They showed up on time, they were both very professional and they knew what they were doing. They diagnosed and fixed the issue. They made sure there were no gas leaks and gave me some pointers on maintaining the equipment. I would not hesitate to recommend Duct X to anyone needing any type of services they offer. Check them out and give them a call!
To prepare for the Texas winter season, I recently had my chimney inspected and cleaned by Duct X, and I couldn’t be happier with the experience. Johnny and Rom were the two technicians assigned to the job, and they were exceptional from start to finish.They arrived on time, introduced themselves professionally, and clearly explained the process before getting started. Johnny and Rom were thorough, efficient, and showed great respect for my home and property. They took care to protect the surrounding area and left everything spotless—no ash or debris in sight.What stood out most was the attention to detail. In addition to a deep cleaning, they performed a thorough inspection of the chimney and highlighted areas to keep an eye on for future maintenance. Their knowledge and honesty gave me confidence in the safety of my chimney.The customer service and expertise Johnny and Rom provided were outstanding. I highly recommend Duct X for anyone in need of professional and reliable chimney services. As one of the few CSIA-certified providers in the area, they’re a clear choice. I’ll definitely be calling them again for any future servicing needs. Thanks, Johnny and Rom!
The BEST chimney and air duct cleaning service I’ve ever encountered. My ducts were smelling funky and my chimney has not been serviced in 15 years. I called this company and they answered right away. Aaron my technician was incredibly nice and took the time to explain everything. I will use their service again!
For over a year, we struggled to find a local company to install our wood burning stove. Our stove manufacturer recommended Duct X and we are so grateful. The Duct X team is responsive and knowledgeable. They worked with the challenging preconditions of the house to successfully install our stove.Highly recommend Noah and the team!
Noah came out this week to service our fireplace. He was absolutely fantastic. Professional, knowledgeable and attentive to our needs. He was able to resolve the issue quickly and we are extremely happy with the service. Would definitely recommend Duct X to anyone!
Johnny and Gary were great! Our intent for services was a duct inspection and cleaning. They were very detailed and educated me on exactly what they were doing and mapped out the process. They found a few leaks to our HVAC box and sealed it up. Very informative and not pushy when it came to recommendations. Very genuine in wanting to help improve air quality and performance within my home. Thank you!
This chimney company provided exceptional service from start to finish. Their team was professional, efficient, and left everything spotless after the job was done. I highly recommend them to anyone looking for top-quality chimney maintenance or repairs!
Johnny did an incredible job fixing our very old gas fireplace. He explained what work he was going to do, worked hard and quickly, cleaned up when he was finished, showed us before and after photos, and even took the time to explain how to use our fireplace (because it was that old haha). On top of all that, Johnny is a great guy. Nice, professional, courteous...he just has positive energy and was good to work with. I highly recommend him.
We were very pleased with their work. Our techs, Johnny and Yarin were very honest and thorough with the assessment. They took photos for us to keep on record and walked through everything that they saw that could be a potential issue down the road. Will definitely use again in the future!
Yarin from Duct X - air duct cleaning & chimney sweep was amazing! He showed up on time and discovered chimney creosote stage 3 which was highly cancerous! We scheduled the chimney cleaning for the next day and he left no mess and completely got rid of the creosote. I’ll service my chimney every year from now on with Duct X!
My chimney was smoking up the house every time I used it. I talked to Lilian from the office and she guided me towards the right plan. Yarin (my tech) arrived on time, solved my issue and was kind and professional!
I had a water leak in my chimney crown due to cracks that developed over the years. Johnny and Yarin took care of the issue from start to finish and did an excellent job. They also provided a 10-year warranty for the crown coat, which no other company offered—simply amazing!
Yarin did a great job cleaning and repairing our fireplace. He showed pictures of every step he took and patiently showed my sons how to safely operate our gas lighter. Highly recommend!
I cannot say enough, nice things about Gary and Max with Duct X. They called ahead of time and said when they would arrive and then arrived exactly on time. They were very professional and did an awesome job! They were conscientious about their work and left the house clean. The before and after pictures were amazing. We will definitely recommend and refer Duct X to our friends and family.
Jonny and Jospeh were amazing!! They made me informed and you will be shocked at the quality control in how they carry themselves. I felt relief after the work was done. Will permanently use this company for Duct work from now on in Georgetown. Thank you!
I called today and Duct X was able to come provide me an estimate in just a few hours. I used them for my fireplace over a year ago and I needed a company for insulation around our AC in our attic.The owner and a team member( Noah ) arrived and gave me a fair estimate for the insulation needed. They were prompt, professional, and thorough. Thank you.
Duct-X promptly responded to our request and were able to quickly schedule us to do both jobs. Lilly was very responsive, patient, and friendly in answering any questions we had via text and phone calls - and I made quite a few of them. The Duct-X crew was extremely professional, prompt and courteous. They completely replaced the air duct system and vents and finished the job in one day. The chimney crew also did a thorough job; Jackson and Noah were great! Jackson is very knowledgeable and did an amazing job! He explained the process in detail before doing the work, and provided updates as he did the work. He went the extra mile to ensure that we were informed and satisfied with the end result. We are very satisfied and highly recommend Duct-X.Sent from my iPhone
I cant say enough good things about Gary and Max from Duct X.They arrived and went straight to work, explaining everything they were doing and going to do. I didnt realize that they actually take off the vent cover, clean it, PAINT IT and put it back on when all the cleaning is completed. They also clean each vent twice, sanitize, and PAINT the inside. Not only does this process provide a healthier environment, it makes the room look fantastic, again. I just cant express how impressed I am. I will definitely be back to Duct X.
Gary and Johnny worked on my dryer duct and did an excellent job, explained everything that they found, deep cleaned the duct, vacuumed water/mud that was in the pipe. Dryer is now running like new, will call them again for any need I have in the future
Crushed the competition. Yarin and Aaron went the extra mile to ensure our ductwork and chimney needs were met. Yarin was eager to do whatever we needed help with, customer satisfaction priority #1!
Had my chimney inspected and cleaned out by Noah. Scheduling was very easy and had me scheduled within a week when I scheduled they explained the process and they were able to get me scheduled compared to others.Noah is nice and works professional and keeps the area cleaned while doing the job. He explained how everything was going to start and he would stop to show me how our chimney was before and during the process showed me some pictures of how it looked and gave me some good recommendations to help have a clean chimney. I highly recommend this company. First time using a chimney company to clean our fireplace since we built our home and now I feel even safer using my chimney.
Exceptional service from Duct X, I requested a chimney inspection and cleaning and Jackson, their technician, was outstanding. He arrived on time and patiently guided me through the entire process, even showing me all the photos of the job done. The quality of work and attention I received was worth every penny. Im impressed and will definitely use their services again. Highly recommend Duct X for their professionalism and thoroughness.
We have never had our chimney cleaned after 18 years of living in our home. It was way past time to have the creosote removed and do a full inspection. I called Duct X because their reviews were outstanding. I will tell you they lived up to the comments. It was easy to make the appt, they confirmed it via phone and email and called just before they were about to arrive. After their camera inspection, we were presented with pictures and advised on what needed to be done. Cleaning and a few minor repairs along with a new gas log lighter was what we needed. Johnny & Noah were clear, efficient and polite - also very funny! We are very pleased and would refer Duct X to everyone!
Seriously good service. We just moved into a new home with a 26-year-old stone masonry fireplace and I knew I needed an inspection and cleaning before first use. I called one other company and they were booked months out. After feeling disappointed for a few days, I reached out to Duct X and was greeted by a friendly customer service agent who was able to book my appointment within a week. Jackson arrived today at our house and did a fantastic job cleaning, inspecting, and sealing our fireplace for use. He was polite, knowledgeable, friendly, and professional. Duct X is now my go-to chimney sweep and will likely use them for other services as well. So glad I found this company and would highly recommend them. Duct X for the win!
I recently hired my Duct X chimney and fireplace cleaning company, and I couldnt be happier with the results! Not only did they do a thorough job, but their professionalism and attention to detail were outstanding. My fireplace looks brand new, and I feel safer knowing its been properly maintained. I highly recommend their services to anyone in need of chimney and fireplace cleaning.
Had a great experience with Noah from Duct-X this morning! Very nice guy, gave me an honest appraisal of how our ductwork looked and didnt try to sell me any services that we didnt need... Will definitely reach out to Duct-X the next time we need help with our AC system ducting!
I called Duct X since my ducts were fairly dirty. Noah came out and recommended we replace them after finding mold. The installation was done with precision and care that I would expect with such a big job. The upstairs rooms are now cooling better than they ever have before! Highly recommend Noah and the Duct X team for any ductwork you may need.
I recently had the pleasure of hiring Duct X for some chimney repair work at my home, and I must say, the experience was nothing short of amazing. Noah, our technician, was a standout from the start. His expertise in chimney repairs was evident, and his attention to detail was remarkable. He not only fixed the problem efficiently but also took the time to explain the process, ensuring we understood everything.Noahs professionalism and courteous demeanor made the whole experience even more pleasant. He was punctual, respectful of our space, and left the area cleaner than it was before. The quality of work performed was top-notch – our chimney has never functioned better, and its all thanks to Noah and the Duct X team.Its rare to find such dedication and skill in service today. I wholeheartedly recommend Duct X for any chimney-related issues. Their commitment to excellence, coupled with Noahs exceptional service, truly sets them apart. Great job, Duct X – youve earned a loyal customer in me!
I’m so grateful for Duct X I’ve had issues with my AC system for a wile , I’ve had multiple companies come out. I consistently felt that they were trying to rip me out of my pocket and still could not get the job done properly.Duct X Was able to come out extremely fast did the job amazingly and at a very affordable price. Extremely honest and friendly company.Highly highly recommend.
I couldn’t be happier with the service I received from Duct-X! I got plenty of notice about my appointment and Noah arrived right on schedule. He was polite, as well as very professional in his work. He described clearly the work that needed to be done on my two older woodstoves, showing me pictures along with his descriptions. I believe that it is very important to have the most capable people working on any kind of fireplace or woodstove. I felt confident that he knew his work well, and he lived up to my expectations!I give Duct-X a full 5 star rating and would highly recommend them to anyone!
After moving into our house, the ducts desperately needed to be cleaned. I was able to get an appointment with Duct X quickly and they were fantastic to work with. Noah is the best! He was amazingly professional, friendly, and was very honest about what we needed done and what we could hold off on. Im really happy with how clean it came out. Thanks a ton, Noah!
Sam (who I believe is the manager) was quick to respond to my Yelp project inquiry. He came out and did a very thorough consultation and provided me with an estimate.His estimate seemed reasonable and he even mentioned we can assess during the service to see if additional treatments would be needed -- he wouldnt force me to commit to services unless he was certain it was warranted.Life got crazy and I reached out 4 or 5 months later to finally have the work done.Johnny and another guy (I didnt catch his name!) came out and got to work! They even found something that wasnt included on the estimate that Johnny proactively called for approval to complete -- free of charge. Duct X stands by the quality of their work and they couldnt let this slip by under their watch.Honest, hard-working, and easy to coordinate with.It was perfect timing as big storms rolled around RIGHT after the guys left and not a drop of rain dripped into our fireplace.Shout out to Lily for also being communicative and providing a helpful service!
Gary did an amazing job cleaning and painting our fireplace. He is very professional and explained everything very clearly. Would recommend Gary to everyone.
Great customer service definitely gonna use them again in the future. They took care of my chimney from beginning to end. Thank you for a great service
After 5 years of not cleaning our chimney, we called Duct X because of their great reviews and the results were beyond all expectations.It was really easy to make the appointment and they even confirmed it by email and phone call before arrival.Our technician Amit was very professional and showed us pictures of the system and explained what needed to be done,He was very nice, did the job better than we expected. He left the place cleaner than it was before.We are very satisfied with the service of Duct X and of course we will contact them again in the future!!
Duct X exceeded my expectations with their chimney services. Their team was highly professional, efficient, and left my chimney spotless, making them my go-to choice for all future chimney needs.
We wanted to get our chimney checked out before the cold season hits so i contacted Duct X. Scheduling with them was very easy and they were able to come the next day for an inspection. Noah was very knowledgeable and walked us through every step. He showed us all the photos he took and explained any concerns or areas that need to be addressed. We were able to get a quote from the office just a few moments later. I definitely recommend Duct X!
I recently hired Duct X and was very satisfied with their service. Noah arrived on time and was professional throughout the entire process. He efficiently cleaned my chimney and air ducts removing all the built-up soot and debris. The pricing was fair and their quality of work was excellent.
I recently had my chimney serviced and cleaned by Duct X, and Im very satisfied with their work. Their technicians Johnny and Samuel arrived on time, were very professional, and did a thorough job cleaning and inspecting my chimney for issues. They also provided valuable tips on chimney maintenance. My fireplace is now working perfectly, and I couldnt be happier. I highly recommend Duct X for their service!
Great customer service from beginning to end. Liang the person over the phone Took good care of me. Repair and sweep Chimney. Highly recommend
This company is absolutely exceptional. Samuel provided us with a fantastic quote for the extensive work we required, including replacing and installing fireplace flue liners, furnace liners, and tuck pointing for the firebox. They assembled a solid team of professionals who demonstrated unwavering dedication and remarkable efficiency. It has been half a year since the project’s completion, and everything remains in perfect condition. Even when a minor issue with the damper arose yesterday, their prompt response and repair service today left us thoroughly impressed. I wholeheartedly endorse their services.
I reached out to Duct-X to inquire about having our chimney swept, ducts cleaned and dryer vent cleaned because had great reviews. The reviews did not disappoint. These young men were very thorough and very professional. Providing updates and pictures as they inspected everything and also making suggestions on things that needed improvement to be more energy efficient. They worked quickly and were very respect of my time. And they also did a great job of cleaning up when they were through. I would definitely recommend them to my friends. Thank you Duct - X!
Johnny was very thorough and courteous. He took his time explaining all the repairs and answering all of my questions.
I just had to take a moment to express how thankful I am for the incredible chimney and air duct services provided by Duct X. From the friendly and knowledgeable technicians who explained everything with patience, detail and expertise, to the thorough and impressive cleaning of my chimney and air ducts, I couldnt be happier. The noticeable improvement in air quality and the cozy feel of my home are a testament to your teams professionalism and dedication. Your fair pricing and exceptional customer service make your company stand out from the rest. Sam from the office was the first to answer the phone after calling a lot of other companies.Ill definitely be recommending your services to everyone I know. thanks again to your team for a job well done!
My dryer was taking forever to dry and the appliance company said I needed to get my vent cleaned. I called Duct X, they did a bunch of test and found a huge clog down the pipe. They cleaned it, sanitised it, and kept everything clean!
Called them for a chimney cleaning and inspection. They came out quickly and were very nice. Until they told me I needed the whole chimney insert replaced at a cost of 8K. As I questioned it, the sales guy was in and out of the house, talking to the owner to try to get me a better deal. Super classic hard sell technique. I decided to call another chimney sweep who inspected and said the insert was fine. The guy I went with had been doing chimneys for 25 years. The kid Duct-X sent out might have been 25 years old... caveat emptor.
Noah is a beast!! He was professional, polite, respectful, very thorough and talked through every step he was completing. He also suggested good tips to maintain between cleanings. Give this man a raise!!
DUCT X was scheduled to clean and perform a level 1 inspection on our fireplace and chimney. I chose this company based on their reviews and they did not disappoint starting with my first call where they explained to me exactly what they were going to do as part of their services. We had just had a new metal roof installed and did not want them walking on the roof, they the said not a problem, we have a drone we can use to inspect (no extra charge)On the day of the scheduled cleaning I received a reminder text as well as a phone call to let me know they were on the way. The two technicians arrived and they were super courteous and professional, answered any questions I had and provided me with their findings as well as photos they took. I highly recommend DUCT X if you are need fireplace maintenance cleaning or repairs.
Jonny was the technician that came out to do the service and he was amazing. Great attitude and work ethic. Very knowledgeable and transparent on everything. Would recommend to anyone
I could not be more delighted with Duct-X! I discovered mold in my air ducts and had years of lint build-up in my dryer vent. Duct-X replaced all of my air ducts, added insulation to my attic, and cleaned out my dryer vent. In the process they resolved an air flow issue I’ve had since moving in – now all rooms are receiving equal air flow. My home is now safe, clean, and cool.Samuel, Johnny and Ernesto were outstanding. They added me to their schedule quickly, kept me posted every step of the way, and made sure I was 100% satisfied with the job. They happily returned to resolve a minor issue after the main job was completed. They are a quintessential small family business. Their customer service and quality of workmanship was outstanding. I will be a repeat customer.
My dryer took FOREVER to dry! I called a few companies and Sam from Duct X was the only one who told me to get it inspected before any cleaning. He truly cared about getting the job done only if it is needed. He got me schedule for the next day and their team told me I had HUGE clog. The pictures of the final result were incredible! I signed up for their annual cleaning and I couldn’t be happier with their service!Thank you Duct X!
Recently hired Duct X for chimney cleaning, and Im thrilled with their service. From start to finish, Johnny and Joseph were professional, efficient, and thorough. They arrived on time, cleaned my chimney, and conducted a comprehensive inspection. Their attention to detail and commitment to safety were impressive. The pricing was fair, and the customer service was exceptional with Sam at the office. I highly recommend Dict X for their chimney sweep services. Well done!
The team who came to do the duct cleaning were Johnny , Noah, Jackson and Josh lead by Johnny and Noah. What turned out to be just a duct cleaning turned into replacing the panel box due to that start of mold issue to condensation issues. However, the entire team was thorough and kept me informed me of all information at every step of the way. The entire team was professional, thorough, efficient and completed the work on a timely basis. I highly recommend this company without any hesitation!
This review is for a recent inspection we had done on our chimney by Noah and Jackson. Both were professional and personable, clearly explaining what work was being done and why, all while maintaining a very friendly demeanor. This is our first interaction with Duct-X and based on our experience, wed recommend the company to others. Duct-X, the impression left by your people in the field about your company cant be overstated; keep choosing those like Noah and Jackson.
Highly highly recommend. I sent in a request for dryer vent cleaning and they were able to get us into the schedule very quickly. They confirmed the appointment the day prior, and communicated day of ETA super well. They arrived on time, explained the entire process and what we should expect prior to starting work. They completed the job quickly, communicated exactly what they did, along with providing photos of before/after the work. They took payment easily, sent the receipt before leaving and generally were an absolute pleasure to work with. Johnny, David and Sam are the best!
Cleaned our dryer vent that exhausts through a 2 story roof. Very thorough. Handled disconnect/reconnect of dryer. Power brushed vent pipe from the roof and then from utility room. 2-person crew provided customer with pictures as work progressed. Repaired bent flapper valve on roof cap. Verified major flow improvement with air flow meter. Very professional team — conscious of safety protocols, respectful of property, fully equipped for the job, and, very important criteria for me, professional certification. Cheaper bids can be found, but incremental cost well worth it. Highly recommend.
Im super happy with the service from these guys. Jackson was my technician, and I had originally called because smoke wasnt exiting the chimney properly. It turned out I had a few things that needed fixed (the fireplace hadnt had maintenance in many years), and Jackson was so nice with taking the time to explain everything to me and answer all my questions. He was also super flexible with communication and working around my work calls. Ill definitely be using yall again if anything else comes up. Thank you!
Joseph from Duct X and their office manager Sam truly impressed me with their chimney services. From the moment I contacted them, their communication was clear and prompt. The team arrived well prepared and completed the chimney cleaning with great attention to detail. I appreciate their professionalism and would definitely use their services again.
X Service Pros exceeded our expectations for chimney services! From their prompt response to thorough inspection and meticulous cleaning, their team demonstrated professionalism and expertise. Reliable, efficient, and highly recommended for anyone seeking top-notch chimney care.
Johnny was very fast and reliable in helping us get our dryer working again. He quickly & professionally identified the issue and ensured that our dryer connection line was unclogged properly. He also helped install a damper to keep our outer vent safe and protected. Definitely recommend their services!
The absolute best chimney service I’ve ever encountered. Sam from the office is extremely helpful and kind. He gave me 8 minutes of his time on the phone to explain everything in great detail. Noah their chimney tech showed up on time, cleaned my chimney and fireplace and offered necessary repairs to be fixed. Great experience overall and great people!
I am writing this review for, Xpros Service Professionals. My wife has severe allergies and had been in the Philippines for quite a while. She came home a month ago and immediately got so sick that she has pretty much been in bed the whole time. I got so concerned and realized that every time the AC cut on, she would start gagging and choking, so I found Xpros and texted them early Sunday morning. By the time I got out of church I had already received a response to my text from Samuel, the owner.I am very good at research and had thoroughly checked this company out. Reviews were outstanding and they met all of my qualifications. They were insured, highly recommended, extremely professional, and a family owned business. I had also done research on what was the best way to have ductwork cleaned in your home. Xpros utilizes the exact equipment that I had researched to be THE BEST CLEANING PROCESSES AVAILABLE! After I understood pricing, their services offered and the processes they used, I knew they were my company. I agreed to the initial inspection and unbelievably, they came out the very next day on Monday to do the job. I have learned a tremendous amount about this technology and why people should be doing this. Everyone should be doing this in their home. Here’s why!After the inspection, I had organic matter growing in my ductwork. OMG! Because of the professionalism of this company, and them following strict guidelines as required, they were unable to do the cleaning on Monday. They did an extensive review of my home and gave me an extremely fair and honest quote to replace all of my ductwork. I agreed to their quote and gave a small deposit to move forward. In my case, it was a life or death situation for my wife. With organic matter, (mold), growing in my ductwork, it was literally killing my wife and I. Shockingly enough, they came out the very next morning, on Tuesday, with a group very professional men and changed all my duct work out. It was done start to finish in three hours. It was beautifully done. Very professionally, and beyond building codes.Please realize this journey started at 4am Sunday morning, and by Tuesday, noon we had gone from just meeting to completely resolving my issues. Noah is absolutely fabulous. He was first to come out on Monday and ran the crew on Tuesday. This man knows his stuff! Apparently, this entire company knows their stuff! Absolutely remarkable and unheard of in today’s time for this type of service and consideration.This company is like family to me now. I’ve asked to be on a list to do follow up scheduling every year.Please note this is not just an added expense, but a required maintenance that is important to your insurance company and if not attended to properly and regularly, they could actually deny claims for many things associated.As a note, check your insurance plan and make sure you have a mold rider on your policy. Otherwise, you could have to pay for everything associated with removing or replacement of equipment and/or your whole home.There are very few companies like this left to serve the public.Xpros truly cares about you, your home, and your health.Please take this review seriously. What my wife has just gone through and myself was unbearable, especially for us elderly people. This company is so good, that I took the time to write this review, not just for their benefit, BUT YOUR’S!I pray this review helps you to understand what I have learned. This is serious and no joke.Sincerely,Russell Best
Gary was awesome he went above and beyond what I called Duct X for. He showed me several safety issues that needed to be addressed and was very transparent. Thank you Gary!
I saw Noah and his truck in my neighborhood so I stopped to talk with him. He was so friendly and so informative. I called and made an appointment for a Saturday and they gave me a 3-hour window of time. Noah called and let me know that he would be here in 30 minutes and that was at the very first minute of when they were scheduled to come so I didnt have to wait around at all. Very friendly very happy explained everything, guided me through everything. I thought he was very honest and forthright. He explained everything he was going to be doing. I did not feel like I was being rushed or pressured in any way shape or form. I would definitely recommend Noah from Ductx
Johnny was extremely professional and took great care of our chimney. He went above and beyond and gave us great service.
The two techs that came in my house were very professional, thorough and kind. I needed a new chimney liner installed and they took care of everything from start to finish. Their price was fair and their installation was SUPER quick. They made sure to leave no mess behind. Thank you Duct X
I got my chimney cleaned by these guys and they were super professional quick and affordable. I felt like they really cared about the issues in my fireplace and they really took the time to go overeverything and make sure I understand everything. Samuel from office was great! one of the best customer service reps Ive ever encountered.
I called Duct X for an annual chimney inspection and Sam from the office got me in the schedule for the next day!! Johnny showed up on time, and provided me with a detailed chimney sweep report telling me what was needed. He was patient and took the time to explain everything in great detail.Duct X was the second chimney company providing me with a quote and I found their service far more superior.I highly recommend.
I had Amit from Duct X come inspect why smoke was coming back into the house from the chimney, in 30 minutes he was able to tell me exactly what was causing it and the course of action. He was professional, knowledgeable and kind to my dogs.I will definitely use them again next year!
Exceptional service from the chimney company! Their skilled team promptly and efficiently cleaned our chimney, leaving our home safer and warmer. Highly recommend their professional and courteous service.
First of all these guys are great to work with. We got an original estimate but then wanted more work done, they easily accommodated this. Due to some other issues we had to postpone the work date several times and they were very understanding. They showed up within the time frame they said. Due to some pretty extensive chimney repair they said they needed to be there all day which was fine. As they were working they answered all questions that I had even while they were working. When they got done they showed me the “before” and “after” pictures that were amazing. They explained everything in detail and encouraged questions. They explained the warranty and exactly what I needed to do. These guys were great, friendly, professional and courteous. I do not hesitate to recommend them to anyone who needs their services, and I won’t hesitate to call them again if we need them. Thanks guys.
Highly recommend Duct-X. I called them over the weekend and had an appointment by the next business day. Sam M. did a wonderful job on our dryer vent cleaning. He was friendly, explained the process and even showed pictures of the work he did. I ask Sam for his business card and will be using Duct-X come the Fall for my chimney inspection.
They were wonderful! I hired a different company to come do a small vent and dryer vent cleaning ($79). Only to be told that they found mold and it was going to be several thousands to fix everything!Naturally I wanted to get a second opinion/quote. I called duct X based on their amazing yelp reviews, and they did not disappoint!They came out less than 48 hours later, did a full inspection, did in fact find mold, and then spent five hours here cleaning, fixing, & finding things that were not up to code & documenting everrryyyyyything so I could see it.They did an exceptional job getting rid of the mold, sealing up the Plenum box, doing a deep cleaning of our ducts which were disgusting, thoroughly cleaning out our dryer vent & even helping my girls carry our Guinea pig past the equipment lolTo top it off, not only did they do thorough and beautiful work, they are also really lovely people. Highly recommend :)
We scheduled a dryer vent and chimney repair estimate for 10 ocklock. These gays showed up 5 minutes ahead of time ready to work. They were super knowledgeable and got the work done on the spot!! They provided me with photos of everything and called me after to make sure I was satisfied. I will use them again next years for the annual program
Highly recommend! Scheduling was super easy. Sam did a great job cleaning our dryer vent. He was punctual, professional and efficient. He took pictures of before and after and took time to explain what he was doing. We will definitely use Duct X’s services again in the future!
We hired Duct X for a airvent, dryer vent maintenance and deep cleaning. Johnny and Joseph were very professional through out the appointment. They were on time, provided pictures and detailed explanations for each issue found and their services were reasonably priced. They understood my concerns and provided guidance on the services that need to be prioritized. I would recommend their business.
Easy to schedule, great communication, super efficient. We have a husky mix and a malamute mix and our dryer vents to the roof so I was worried about clogs. Johnny did a great job and I highly recommend the company.
My dryer was emitting a truly horrific smell. I called around and Duct X was able to come by and clean it on the same day. Not only that, they bumped a non-emergency customer to come by my house an hour earlier than the time they originally quoted.It tuned out to be a dead bird in the dryer vent tubing. Johnny and David diagnosed the problem, solved it, sanitized the vent, and replaced the tubing all within an hour of arriving. They thoroughly explained each step of their process, so I came out understanding more about my dryer vent system than before they started. They were extremely professional and clear in their work, and I never felt like they were trying to up-sell me.This has been one of the best interactions I have had with any kind of home service company. My only complaint would be that I cant hire them for all of my other home service needs.
My dryer was showing a D95 error code, I called these guys and they explained everything over the phone. Jackson provided me with their deep cleaning option, was professional and thorough, and didn’t try to upsell me for crap I don’t need. They also got me scheduled for next year for their annual cleaning plan. Amazing service with an amazing team.
Duct X was able to schedule within a day or two of me reaching out. Quote was accurate to the dollar with no hidden fees, technician was thorough and did well with my crazy dog. Before/after pictures, cleanup after, etc. It was a dryer vent cleaning and they did it well with no fuss. Will go back to them next year
I had a great experience with Duct X. Spoke with Sam on the phone; he was patient with all my questions, and able to explain things in a way that made sense to me. Johnny and Joseph came out to do the work (duct cleaning) and I felt I was in good hands - clearly take pride in their work, again patient with all my questions, kind and caring, and left things clean. I can recommend wholeheartedly. Thank you Duct X!
Highly recommend and so grateful for their service. From the 1st phone call for service to the end of the job. 100% quality customer service. Noah was so professional and great with our dogs. I will use Duxt-X for all their services!
Fantastic service! The fireplace on my house had never been cleaned by the previous owners. Johnny showed me exactly what needed to be done and even mentioned the things that I would be wasting my money on. This team was the best service team Ive dealt with in the Austin area in my 1.5 yrs of living here. Would highly recommend. Ill be using their annual maintenance program in the future.
We contacted Duct X because another air duct company we had hired did not understand the assignment, but Duct X did! Sam was great in communicating the process, what services would be provided, and what equipment he would use. He entertained all my questions and was very thorough in his responses. Sam and his partner arrived on time on the day of our appointment. They conducted an inspection, and Sam was very upfront and straightforward about what needed to be done (complete cleaning of all the air ducts and the dryer vent). He even gave us our dryer vent service for free! In the process of inspecting our dryer vent, he found a birds nest, which he cleaned out and sanitized our system afterwards. Also, in the process of cleaning our ductwork, he found that the previous owners had blocked some ducts, maybe to focus the air flow in specific areas. My instant thought was, No wonder! It used to be hot in some rooms. My only regret is not hiring Duct X sooner. We felt an instant difference after Duct Xs work; the air feels cleaner, and our house feels cooler! I am so glad Sam and his team were able to identify those issues. They also did a great job with cleaning everything. They were also very understanding of our concerns with a dust mite allergy in the family. He made sure that that allergic person was not around while they did they cleaning. When we returned, that allergic person did not sneeze even once, even after they left! We were soo happy with their work, and we are so glad we did our research. We will definitely hire Duct X again for any duct/vent cleaning needs!!!! Thank you, Sam & team!!!
My chimney flue pipe was smelling like bbq and I read online that it may indicate a fire hazard, I got Jackson from duct x scheduled and he provided me with a solution. I agreed to get it done and boy did they clean my chimney… They put a substance up the chimney and for the next 3 days all the creosote fell into my fireplace like magic.They came back got everything cleaned, showed me the results and made sure I was satisfied! I couldn’t expect a better outcome than this! 5 stars for duct x!!
I cant say enough about the exceptional service provided by the team of David and Ernesto at Duct X. If youre looking for a company that genuinely cares about doing the job right, and wont settle for shortcuts, then Duct X is the choice for you. These professionals truly understand the importance of thoroughness and precision in their work.They also left no mess!!
Incredible work! Jackson, from day 1 I knew we were in great hands! The service we received was beyond what we expected! I highly recommend Duct X to all that need their fireplace serviced and upgraded. Stay warm, I know we will! Thank you!!!
Duct-X crew is professional from booking to completing the service. Johnny and David arrived on time and shared with us the before and after pictures of the condition of the air conditioning ducts and dryer’s duct. They ensured minima noise in the house. Highly recommend their service!
I called Duct X to inspect, clean and get rid of pungent smell from chimney 5 months ago. Sam came with his teammate and cleaned the chimney entirely. He was extremely flexible with timings, and got rid of the cause of that smell ASAP.Recently, after 5 months of cleaning, I was beginning of smell something from the chimney again. When I called Sam, he remembered the job that he did earlier, and was kind enough to send his team to my place, and clean it once again. It has definitely been the best customer satisfaction I have gotten.
Our clothes dryer was taking forever to run and giving error codes as well. We found Duct X on Yelp. They were prompt and did a great job of diagnosing, cleaning and repairing our dryer vent line. They removed a broken, clogged dryer booster pump, patched the line and were exceptionally thorough. Wed used a couple of other service providers in years past that didnt even recognize there was a dryer booster pump in the middle of our dryer vent line. The guys at Duct X knew their stuff, Ill be using them again.
Our Duct X chimney technician Samuel did an amazing job cleaning our chimney and fireplace. We also had an issue of birds chirping in the chimney, we waited for them to migrate since it’s illegal to get them out and Duct X installed a stainless steel chimney cap to prevent it from happening again. Couldn’t be more satisfied!
Johnny and David came out to our house and arrived promptly. They asked me to describe our problem. He asked direct question and analyzed what he felt the issue was. Johnny explained what needed to be done.He and David worked quickly and cleaned up the area. He explained in detail what they did and he checked for other problems.I was very pleased with the service and highly recommend them.Cheryl D.
We just moved into our house and needed to get our fireplace looked at. Duct X answered all our questions over the phone, provided us with an inspection, a quote for the work and the work itself all on the same day! Our fireplace was filled with cracks and creosote and they were able to repair everything and make it look brand new. We couldn’t be happier with the results!! They also explained to us about the moisture content in the wood and why we are getting so much creosote. We will use them again before the next burning season.
Exceptional customer service and workmanship. The entire process from start to finish was stress free and pricing was far more competitive than other companies I contacted for estimates. They worked with me to come up with a solution that fit my budget and completed the work on time and beyond my expectations. Highly recommended
Easily best service in Texas. Called them for a chimney inspection and cleaning. They arrived on time and got it done, hassle free. Would definitely recommend to a friend or family member.
Folks did a wonderful job servicing my air ducts and dryer vent and fireplace. Scheduling was quick and the techs were professional and knowledgeable. Thanks for the fair price. I also booked their annual service program.
Noah was friendly and courteous. He explained and showed pictures of all procedures he did while cleaning our chimney. Would recommend DUCT X to anyone very Professional .
Both Noah and Johnny did a great job providing an inspection and annual cleaning of my fireplace. They were very courteous and professional and took the time to explain everything to me. Will use again.
They cleaned my chimney very well. After the cleaning they inspect the Chimney from bottom to top. The stuff is really nice and they’ve done an amazing job. I really recommend these guys. They are really
My chimney was leaking from the masonry outside, Duct X sent Samuel, a CSIA Certified chimney sweep who identified the issue VERY fast. He offered a solution on the spot and said nothing else was needed. We got a 10 year warranty on the work!! Incredible honest chimney technician!
I called duct x because my chimney cap blew off, they were able to order the right cap, install it and secure it in no time! They really tried accommodating my budget and explained my different chimney cap options. Very happy with the result.
These people are a scam , I had spoke to some one when booking them to come clean my air ducts , someone cam out and looked at only one of my air ducts just one, with that he said they weren’t dirty he should of looked at all of them , then he proceeded to tell me if I wanted to clean my air ducts I need to schedule again because he didn’t have the equipment ,so what did he come out for ? Then he said but I can offer you a disinfectant clean for your system for 300!! ? Witch they use IN-cide disinfectant that cost $9 bucks at Home Depot I could have done that ! Well it didn’t help my family still have stuffed nose I should have just clean the air ducts but of course the guy that came out said let’s try this first and then we can clean the air ducts after just to get more money out of us !!! On their web site it says $35-75 for deep cleaning the air ducts the guy that came out said 79 for mine how did he determined that my where $79 like really no explanation what so ever ? My house is a small mobile home with 12 vents .
Great service they took really Good care of me from beginning to end. I’m super satisfied with the service and I will definitely use them again in the future
This is hands down the best air duct cleaning and chimney cleaning company in Georgetown. I’ve never encountered such great communication, they showed up on time, called to let me know when they will be here and they really took the time to explain everything to me. I booked their annual service and I couldn’t be happier
I needed my chimney to be inspected and serviced. Duct X was the only CSIA certified chimney company in my area. I called them and they got me scheduled to the end of the week. Sahar was incredibly professional, efficient and thorough. I’ll be doing my annual inspection only with Duct X from now on.
Johnny and Noah did amazing job cleaning our home’s ductwork and repairing our chimney!! You can notice and see an immediate difference, provided a thorough explanation of the work, and I highly recommend their services!
Couldn’t be happier with the service. Friendly and attentive to the details. Noah was great and communicated great with his suggestions.
We had our HVAC system replaced and call Duct-X to give us an estimate to clean the ducts, etc..Johnny came out, inspected the ducts and plenoms and found they were really dirty. The main thing he found was the return plenom was not replaced by the AC company and it should have been cause it was absolutely filthy and it should have been replaced or at least they should have let us know.Johnny said we must replace the plenom before cleaning and he was right.So we had it replaced and Johnny came back and cleaned the ducts, etc.They did a great job and we are SO THANKFUL that he found the filthy plenom so we are not breathing that nasty air any more.We highly recommend those guys!
I couldn’t be more impressed with the quality and professionalism of Duct X. They not only had incredible customer service, but also did a fantastic job with my fireplace. They were knowledgeable, punctual, and extremely friendly. I highly recommend them!
Now my home is more energy efficient, they sealed all Airduct leaks, cleaned and sanitized AC/Heat Air intake and grill cover, also they cleaned the fireplace to ensure safety for my family. The most important is my wife, she approved it 100%. Sam and his Brother are very honest, professional, full of energy and passionate about there job.
I normally don’t write reviews but this was the best chimney servicing company I’ve ever come across. If i could give more than 5 stars I would! They showed up on time, Ernesto was SUPER knowledgeable and professional and the result is absolutely amazing.
Johnny and David came to my home to repair a 60 year old chimney. They were professional and friendly and went to work right away. They have a “don’t fit it if it’s not broken” attitude and didn’t try to upsell me on unneeded stuff.
My service was performed by Amit. Hes detailed in explaining what was found during the chimney inspection. Everything looked nice and clean afterwards. I thought the services were too costly. Service was professional.
I received a few quotes for a chimney liner installation due to a cracked chimney flue liner. Duct X was the only company to offer a flue crack repair with a lifetime warranty for half the price of a liners installation!!!
Johnny from Duct X is the best chimney and air duct technician I’ve ever come across. He is knowledgeable and patient!5 stars!
What I liked the most about their service was them valuing my time. 10 minutes before my chimney sweep time frame, I get a call from Sam telling me that there might be a small delay and asked if it would be comfortable for me to reschedule or leave it as is.
Great service on every aspect. Arrived on time as scheduled, after inspection provided a very clear explanation of the status and the services needed. Performed everything immediately above my expectations. Im very satisfied with the service. For sure will call again next time I need anything.
Noah was incredible to work with, his was timely, knowledgable, and explained every step of the process to educate me on fireplace use and safety. Highly recommend!
Johnny and Joseph did such a wonderful job! They were quick, professional, and accommodating. The before and after pictures gave me a real sense of the work that was done. Highly recommend!
Their technicians were on time, professional and got the job done in a quick efficient manner. They were thorough with explaining the work before and after. Will use them again and would recommendg them to friends and family. Thank you for the hard work!!
Great service. Advice was just what I needed. I recommend Gary for any of your chimney needs.
Incredible customer service!! Their technican Johnny showed up on time and provided me with the work on the spot and left no mess!!! They called to let me know their tech was on the way and the before and after pictures are an amazing bonus feature
Thank you guys for the amazing duct work and chimney service! Nogen, Jackson, and Amit did such a great job on this big project. Very respectful, informative, and professional! Definitely recommend!
I had a great experience with Noah, very professional and quality service. He even did some small caulking work that I inquired about last minute, thank you Noah!
Needed my fireplace and dryer to be inspected and cleaned ahead of a big move and was happy with the prompt and professional service provided ! Thank you Noah and Johnny for your great service !
I highly recommend this company my ac unit wasn’t cooling so I called another company to come fix it and they never showed up so I called Duct-X they came in extremely professional and super helpful by communicating the process and while they were at it they were telling about the other service I got my chimney clean it was super quick and efficient definitely calling them back on my other properties
Noah was very knowledgeable and kind, I requested a chimney inspected and cleaned and he walked me through the process, I will have them again for sure!
Jackson was so professional and kind he cleaned my chimney and replaced my chimney cap it looks way better than before, the quality I received was worth the price, thank you duct X.
I struck gold with Duct X! Affordable prices, top-tier service, and a personal touch. They made chimney inspection and sweep a delightful adventure.
Noah from Duct X is the real deal. Showed up on time, honest, professional and best of all shows a real interest in his clients.
Johnny and David from DuctX did a great job. Went above and beyond. I highly recommend DuctX for vent cleaning service.
Great experience today! Very thorough and professional. Found problems we didn’t know we had. Will continue regular services with Duct X!
Excellent and very professional service from Noah! Would definitely work with Duct-X every year!
Johnny was really helpful, patient, and kind! I appreciate how he walks you through the process of the work and answered any questions I had!
Thanks to Noah for cleaning and repairing a crack in my fireplace!
Aaron and Yarin did a great job!
Johnny and Ernesto were amazing! I would definitely recommend them. Very thorough and professional.
They are very informative and professional. Explained all that they needed to do ahead of time so that there are no surprises. Fast and friendly!
Great company, great service and the result of the fireplace repair was way beyond my expectations. 5 stars
My experience with this company, it was amazing, I get all the details and the guys give me all the details step-by-step and what needs to be done, I am definitely where are use this company for a long time
They cleaned my wood stove fireplace! They left no mess and explained every step!!!
John and David are on time and curtious. They explain their works ahead of time and keep the areas clean afterward.
Great service and Really professional they came right in time and explain what they are going to do step by step. Totally recommend!
Great service and professional team that came out to clean out ducts.
The BEST customer service I’ve ever encountered!!
Great costumer service
Great service
Great costumer service!!!