Rocky with Aircons was THE BEST. Our AC unit died after 18 years during the middle of the summer. He rushed out during the weekend, gave a quote, and had a team ready to go very next day. I called several other companies and Aircons was by far the best one. They were trustworthy, informative, and offered the best bang for our buck.
I have used Aircons multiple times over the past few years. Their technicians are always on time and in very clean nice company uniforms, very professional. Can’t say enough good things about them.
Richard and his team did an amazing job with our new Lennox install. Richard was very attentative to all my questions and concerns. Jose and the crew were extremely careful inside our home and did amazing work up in our attic. We look forward to having them maintain our equipment for many years to come.
Great service for both heating and air conditioning. They have serviced my systems multiple times over the past 3 years. They always show up quickly and make repairs and recommendations that are cost effective.
Rocky went above and beyond to locate a scarce part to repair our heater. His polite, persistent and determined work was most appreciated. Highly recommend this company.
Rocky was amazing! Diagnosed the problem, explained the issue in detail, provided me practical options and has a team dispatched within 2 hours to replace my heating unit. I am waiting for their arrival but so far I am pleases with the professionalism and responsiveness from AirCons and Rocky in particular!!Follow-up - Bad and good ending to my story. The bad news is I needed a new heating unit and our moving day into the house is today! AirCons found a unit and a crew to install it and two new Nest thermostats before my wife and I had dinner last night! Wow!! Needless to say, AirCons did an amazing job, cleaned up everything and our movers are on their way! Thanks again to Rocky and Julio for making this happen in record time!
We are grateful to Aircons quickly response to our service call. Our thermostat was reconfigured to allow heating emergency access to avoid the condenser unit from freezing during low temperatures. We also received guidance to avoid this problem in the future.
Roque did a great job. The reports provided excellent info that we can do some future planning with as well as to assure us of current state of our units. Thank you Aircons for a great service!
Aircon service and employees are top notch. My AC went out on a Sunday. They came out fixed it so I could get through the night. Monday they called with a quote. Tuesday they replaced my AC unit in just a few hours. If you experience AC trouble this is the company you want to go with. Amazing company and a talented crew.
I am a practicing realtor and have been in the industry for about 14 years. This company is my preferred referral company and I also use them for my own home. They are fast and able to get you on the schedule quickly. Their technicians are incredibly knowledgeable. I’m super happy with them as a company and I will continue to refer them to my clients and use them myself. I’ve specifically worked with Rocky he’s fantastic.
Im very happy that I called Aircons. Roque Lopez diagnosed my problem and explained my options. New equipment Installers were on time & thorough. New heating unit runs great. Flawless Job.
As a U.S. Marine we are taught that Honesty and Integrity are highly sought out qualities in a person. This company has both and this is a Fantastic company to work with. The owner Richard displayed these qualities and more. He went above and beyond the call of duty when my A.C. went down. He went as far as calling the manufacture of my A.C. and discussed with them that my unit was failing and was able to get the warranty to cover the parts. He was more than fair with his prices and his employees were extremely professional and punctual. He kept me informed of all work that was being done and supervised the installation of the new coils and compressor. This company will have my buiness for life and when my company needs A.C. work, I will have them work on my companys office and clean room A.C.s. I cannot thank Richard and his crew for the amazing job they did a my home!
My Dad was having trouble with his unit not blowing enough heat. Aizar was our tech he and a crew guy came out and checked everything. Aizar said the unit was working like it should. The house is a older one he said the attic was not insulated good, and the attic fan needed to be covered that would help out a lot. The outside temperature had gotten down in the teens and it wasnt warm enough in the house like my Dad wanted. Aizar was so professional and very helpful. He showed me were the filter was located said it should be changed every 30 days.
When you call Aircons you will be met with one of the best customer service representatives ever. Roque came and inspected our Heating and air conditioning unit. Before the appointment, I was notified that the technician was on the way and I could track his location. He was such a great representative of the company. He was knowledgeable and performed a thorough inspection. Aircons followed up by cleaning the ducts of the heating and cooling unit. The crew showed up on time and got right to work. The crew did an awesome job minimizing the dust. Aircons took before and after pictures of inside the ductwork. I should have had that done a year or two ago. I have used Aircons and believe their service and professionalism are unmatched. Thanks, Aircons.
Excellent, they treat you like family, so you know you can trust and know what they tell you is what it is. And our Tech Aizar, was very knowledgable and has a nice demeanor. Thank you! Sheila M.
Rocky was great! Quick diagnosis of the problem, laid out easy to understand options for moving forward. Will be calling again next time I need service or repairs.
Max did great! He answered all my questions and was very professional. I highly recommend him.
Richard and his team at Aircons are the best, the customer service is top notch and quality of service never fails. My install tech was Max and he was the best. I met him at our home for the install and he walked me through the entire plan to help with our airflow issue. He was also kind enough to send me a detailed video of what all was added from the viewpoint in the attic. As well as how to replace the new filter system from our new unit. I would HIGHLY recommend you reach out to them for ALL your HVAC needs!
Amazing company! Very professional, always on-time and excellent quality work done at my house. Highly recommended.
My neighbor recommrnded Airconsdallas to me and I searched in google and found your company. The issue was resolved. Aizar is very knowledgeable. He got magic touch. I will recommend your company whoever ask me.Thank you very much
Richard and his team are amazing. Starting with spending so much time talking through our options and answering our questions through the installation process on a 100+ degree day, they spent the time to make sure everything was working and wifi thermostats setup and cleaned up nicely! Glad we choose them to be our provider.
Max and Richard were very professional and helpful. We just moved into our home and we are so weary of who to trust and who is just upselling. They were honest, on time, and helped take the time to educate us.Thank you so much Max and Richard!!
Richard was very kind and knowledgeable. He gave us his professional opinion and more than one option to think about.
First time I’ve use aircons. Their work wasExceptional I would recommend this company to anyone.
My appointment with handled without a problem. This was a warranty repair and I had nothing to worry about because Richards team had it handled. System is working as expected and we are warm!! Let these guys work for you!
Richard at AIRCONS and Roque are simply the best. Same day service and fair prices. They walk you through the whole troubleshooting process.
My most trusted HVAC company. Being in real estate you need a company reliable and honest when it comes to my personal home and clients homes. Aircons does a fantastic job everytime!
AirCon service rep Roque was very professional and very courteous. He serviced my unit as stated would be performed. Thank AirCon for having remarkable employees. God continue to bless all of you.👍👍👍👍👍
Friendly, knowledgeable and transparent about pricing for service. Aizar and his technician fixed our problem! Nice to be warm again.
Technician was extremely professional and very personable. I would enjoy doing business with him at any time.
What I love about this company is how theyre willing to take the time to explain everything to you and provide options that fit your needs while offering competitive pricing (not trying to take advantage of their customer). Rocky and Aizar were phenomenal and patient with me (I ask a lot of questions). After getting 6 different opinions due to estimates ranging from $15K to $50, we decided to go with Aircons due to their service. If they continue treating us the way they have so far, I know well be their customer for life!
Service was great 2nd time working with this company, this time they waited for me while I got a loan with the veteran land board. Got the job done and made the house feel entirely different in one day.they added vents in every single room and now I can finally sleep due to my air conditioning repairs being done right and at a very fair price. The team was professional from start to finish and look forward to continue to do home improvements with this amazing company. They are veteran friendly and do not skip out on working with them.
I called from MN and was given the first appointment today! Getting service in 24 hours is amazing! The service person was on time and figured out how to make the key lock work. He also fixed the mess left by an earlier repair company that did not know what they were doing. I will keep Aircons number handy.
They did “SUPER GOOD” work from:1) educating us on our options (clearly and patiently) to2) great office staff for easy scheduling and general questions to3) a very smooth installation with a professional crew (respectful to our home as well) to4) a short next day visit for a very minor adjustment (technician at our door within 1 hour of our request)With over 1 month with the new system, it is working great (quiet too). We think you will be highly satisfied with Aircons Heat & Better Air, a very very well run business in all areas.
Roque is always polite, informative and easy to understand. I am pleased that we chose to switch to Aircons this year.
Great communication, service, and price. As a realtor, Ive sent clients to Aircon for years and also use them for my personal home. They are super quick to get out and diagnose the problem and usually have any needed parts already in their truck. For my home I also use the quarterly maintenance service which helps me stay ahead of issues on my older systems. (Plus I dont have to climb around in the attic changing air filters! Ha!)
Technician was prompt, knowledgeable, and efficient. The adjustment took less than 10 minutes.
We contacted Aircons late on a Saturday afternoon when our AC went out on a 107 degree day. The after-hours fee was reasonable and the tech, Roque, got to our house within 3 hours, sooner than what was originally projected. After checking out our unit, he said the part that needed to be replaced should still be under warranty. We have only been in our house for a year, so we were grateful that Roque could tell that because we wouldnt have had a clue. Because the cost of the part was over $2,000, Roque said he would check with the manufacturer on Monday morning to see if the unit had been registered by the previous homeowner which would allow him to get the part quickly. And, what we paid for his service call would be applied to our invoice for the labor to install it. Thankfully, Roque was able to confirm the part was under warranty and the Aircons installation crew came out on Tuesday afternoon and got our AC back up and running. We are so glad we called Aircon. They didnt just take care of our AC problem, they made sure we didnt pay more than we needed to. Our thanks to everyone on the Aircons team.
Richard and team provided an exceptional experience from the first service call to continuing support and service. I highly recommend Richard and his team at AirCons Heat & Better Air
We were told by another company (we had used for years) that we had leaks in our air conditioning coils and we needed to replace our air conditioning and heating systems. Since we had no problems with our house staying cool we decided to get a second opinion, Aircons Heat & Better Air came to our house preformed a service check-up and could find nothing wrong. They are very honest and know what they are doing, would highly recommend !
Great response, got an appointment right away. Service reps and workers were very professional and did a quick job. The workmanship was excellent and they were done in less than two hrs. I plan to use them again next time I need HVAC help
The crew was really friendly and they were all working really hard. Max Mata was super polite, humble and professional. He worked non-stop until all the work was done. Overall , they did a great job. They listened to what you have to say and try to accommodate to what you want. I recommended Air-Con to all of my family and friends 👍 We love our new AC ( Trane ) 🙏🏼Update: Thank you to Rocky Lopez as well. I had a problem after my initial appointment and Aircon was kind enough to send Rocky back to my house to help fix the problem. He even made the effort to drive to the store to buy what was needed and came back to fix it. He is also very polite and very knowledgeable about A/C and had the answers to everything.And finally, thank you to the boss, Richard H. for being flexible and accomodating and having trust with us as well!
We had a great experience with Aircons. From our initial service and diagnostic appointment with Jose to the installation of a new A/C system, insulation, duct work, etc. Everyone we encountered was so kind and professional. The quality of the work was excellent and the price fair. They were very respectful of our home and did a nice job cleaning up afterwards, too. Thank you to all the technicians for a job well done! We highly recommend them for your air and heating needs!
Richard our Technician was very knowledgeable in his trade and explained the service in great detail and did an outstanding job restoring our air conditioning with minimal downtime in my warehouse office area. I highly recommend Aircons Heat and Better Air Inc.
Fantastic service! Started with a phone call for advice and they were the ONLY company that would answer questions we had. We couldn’t fix the issue on our own so we called back and booked them. Rocky came to our home the next day and fixed the issue. He was quick, professional, and helpful! We will for sure save this number and always refer them in the future!
Rocky with Aircons did an excellent job. He was able to find the problem with my AC unit that at least 3 other technicians never identified! And he didnt try to up-sale me......no high pressure sales! I signed up for their yearly maintenance plan as well which offers a 15% discount on repairs.
Richard and his crew were promt, professional and courteous. They did an excellent job cleaning and servicing our mini-split ac units. We will definitely be using them again for future ac repair and maintenance.
Roque was the best! Got an estimate and scheduled us on the same day. The crew was efficient and professional. Good job!
From start to finish everyone at Aircons was excellent. Aizar explained every step along the way, and Max and the whole crew were hard working, polite and made no mess at all. The Lennox a/c cooled the house quickly and it feels more comfortable than it ever has. I highly recommend the owner Richard and Aircons!
Service tech was very knowledgeable and quick with repairs. Provided options for repairing system instead of recommending full replacement. Highly recommend this company.
I am so happy with this company. It’s hard to find good contractors in Dallas that won’t take you for a ride. Don’t go with Milestone or any other major company with major marketing budgets.Super great customer services. Jose is a wonderful dude. Good prices. Very prompt. The technicians on scene are polite and clean. Highly recommend this company.
Aircons is a pleasure to work with; from scheduling with Melissa, diagnostic/repair with Jose, to installation with Max. They are prompt & knowledgeable, and always transparent with pricing and will take time explaining the estimate with you. On one occasion, they helped us process a warranty replacement which saved us money and made me happy. I like that they guarantee their work and stand by it. We signed up for their annual service agreement and Im so glad we did. Now, when ever an issue pops up, I dont stress out because I know Aircons will take care of us!
They came out same day and made the repairs and found that the other contractor was wrong and wanted to charge us for unnecessary parts- the other contractor diagnosed the problem wrong- I would highly recommend this company - and a specific shout out to Rocky Lopez…. He was very knowledgeable and efficient…
Outstanding company and service! Decided to go with their bid and they sent a crane over within 2 days to replace a 7.5 ton HVAC unit on top of our business roof.
Look no further, these are your guys. They’ve done great work on two of my properties and have been able to fix issues other companies haven’t been able to. They are so respectful and have kept the space clean while they work. My husband is a contractor and uses them all the time for his clients as well. We are very thankful for them and highly recommend!
The technicians did a fantastic job with the duck cleaning. I couldnt be more satisfied with the outcome. My experience has always been great. I would recommend this company to anyone. They do great work.
The Tech was very professional on time . They gave me assurance on my heating system since I needed a motor. The company is number one with me Thanks .
I called Aircon and they were able to get a technician out within an hour! My home warranty sent someone out twice but no results. Aircon sent Azair out (young, confident, professional, polite, knowledgeable and efficient). This young man came in ready to work! He took his time listening to me and then he got to work! He took pictures and presented them to me with his professional input. He quoted me a price, we agreed on the work and he was done in no time!He gave me followup instructions, collected his items and was on his way.I have been without a/c for over a week and I sit here now writing my review as my home is cooling.I found Aircon on Google and I’m so pleased I did! I appreciate their quality service and investing in this young man that serviced my unit today! Azair is an asset and I hope his boss is aware of it!I will definitely use this company if I should need service again.I am the HOA President for my TH community and I will definitely list this company as a preferred servicer to my community.Thank you Azair for being amazing and representing your company Aircon the way you did today!!!!
Richard - initial service call , arrived promptly as promised, diagnosed the issue with my very old system - from 2004, and scheduled a replacement quickly (within two days) after troubleshooting and finding the compressor was not functioning. Max - the installer arrived promptly on Saturday, as well and explained the work to be done, had his crew complete the work and programmed the new thermostat to go with the new unit about 4 hours later. Now I can monitor and change my temperature on my iPhone. They were professional and kind and my indoor temp is normal again. I would recommend these teams to anyone whose air conditioning fails, for quick resolution. I had called a different company that had been recommended to me, and they were booked for the next week, but recommended Aircons. I am really happy they did. Count me as a satisfied customer.
Top-Notch Service from Roque at Aircons Heat & Better Air!I recently had the pleasure of working with Roque from Aircons Heat & Better Air, and I couldnt be happier with the service! Roque was incredibly professional and knowledgeable. He took the time to thoroughly assess my air conditioning issue and explained the problem clearly.What truly impressed me was that Roque didnt just present me with one solution. He offered a few options, outlining the pros and cons of each, which allowed me to make an informed decision.Overall, Im very satisfied with the service I received from Roque and Aircons Heat & Better Air. They are a reliable company with a top-notch technician!
They were very competitive with their pricing for a new AC system. Once financing was in place, they were able to schedule me within a few days. The day of they were on time, professional, and thorough. After installation, I was walked through what they did, they answered all my questions, and wanted to make sure everything was correct. I really appreciate all they did, as quickly as they did. 💯 recommend them! Thank you Jose, Richard, & Melissa!
Richard did a thorough job explaining what the system is rated to do and where it is doing it correctly and where it is not. Our upstairs unit wasnt cooling, and he explained why and answered all my questions completely. He was so patient about going over some things again for me, even though he explained it well the first time. He made sure I was comfortable with the repairs that they made, and they did it so quickly! They had all the parts they needed on the truck, which was great! He also let me know about things to watch out for, and he had pictures of everything we discussed both before and after. I was very impressed!
I highly recommend this company! Richard and his team are AMAZING! Friendly, professional, and very thorough! They went above and beyond to make sure that things were clean and fixed correctly for the safety of my family! Richard took time out to explain every single detail of the process, even showing me before and after photos. He answered all of my questions and more! I give them 100 stars for their impeccable service!
Aircons came back to fix an ongoing issue with our airflow. Turns out we needed another return which Rocky and crew took care of promptly and professionally. They wore shoe covers, put down blankets to protect our floors and cleaned up afterwards. We will continue to use them and recommend them.
Jose, Aizar, and Max are amazing!! The owner Richard has a very brilliant and technical savvy team. They are quick to respond and have always done everything with perfection. I highly recommend this company. If they can handle my 7 rooftop HVAC systems I am certain they can handle smaller home units too! The receptionist has always scheduled and let us know via text when they are being dispatched to my location. They are very professional. Bill
I was referred to Aircons by a close trusted friend. I called on a Friday afternoon and was scheduled for an evaluation the following Monday. The technicians Jose and Max were great to work with when evaluating how to handle our AC repair/replacement. Jose detailed several solutions and recommendations for us to consider. We chose the best solution for us strategically and financially and Max and team completed replacement the next day. Thank you to the Aircons Team for the great service and value! Bruce
We love Richard and his crew because they are trustworthy and they get things done correctly. We had them changed our downstairs unit many years ago and we never had any issues. I am sure that their pricing is decent compared to other company
Aizar Hernandez did an amazing Job servicing our church heaters. As he walked into our building he had a smile that made me feel safe… Is a new building that we just started to administer, not knowing where the jesters where located or how to reach up Aizar, (hardworking and kind man) worked his way and did all the needed search to find what he had come to do. He took the time and answered all of my questions and concerns… I am so please we called on Aircons Heat And better Air Inc to assist us! Not to mention the special rates we received from them two for the price of one!!
Jose came out to inspect both of my AC systems that werent operating correctly. He did a thorough evaluation and made recommendations to improve both systems. He was very professional and knowledgeable and the quotes were fair. Will definitely use them again in the future.
Richard and team were fantastic , we were in a bit of bind since the previous guy had not finished the job . Richard and team stepped in and help us finish the job. They are very responsive and show up immediately if there are any issues with the system and address it diligently . Thank you Richard !!!
I would highly recommend Aircons. Our heater went out the day after Christmas and the service providers I previously have used would not return calls or call us back. I reached out to Richard with Aircons and he answered immediately and had someone out that afternoon to take a look at and give us our options on repair or replacement. The repairman Jose was very courteous and explained everything professionally. We decided to replace since our system was original to the house and very old. They showed up the next day and installed our HVAC system. The crew was great and worked very hard and cleaned up very well after the job. Thanks for your service Richard , Jose and crew on a job well done.
They came out three times to make sure the job was done. They came to do the air duct cleaning and the unit cleaning on two separate days. They forgot to take pictures of one unit but they came out very quickly the next day to show me what was done. They are very quick and responsive. The pricing is also pretty reasonable.
Representatives are always courteous and on time. Charges are very reasonable
We have used Aircons now to replace our aging units and they have always been top notch. They are always friendly, on time and really work to talk through all of the issues and options for any work or repairs they are doing. When we called for follow ups or to ask questions, we always get a fast response or have someone call back when they say they will.They are very professional and get the job done right. We recommend them, this is a great company!
The technician was on time, very friendly, seemed honest and very much to the point while explaining everything clearly. Id definitely use this company again.
I felt like this company and its employees truly bent over backwards to get there FAST, to DO what they said theyd do. They found the problem, and got it fixed immediately! It was really amazing actually!!!! Having dealt with a home warranty co for decades, experiencing the fact that warranty cos. can NEVER be reached by phone, & they take NO responsibility for incompetent workers that THEYVE contracted, and for whom they are NOT RESPONSIBLE TO ANYONE, least of all the HOMEOWNER, Im absolutely THRILLED to say Ive CANNED my home warranty co and will simply apply those former monthly charges to savings instead of seeing it go DOWN THE DRAIN!!!THANK YOU, AIRCONS for helping me see the light AND feel cool again!!!!Lea
Dealing with Richard Hernandez (owner) and his whole team far exceeded my expectations. We had a very short time frame to work in.and they got the job done quickly.. They were very professional, timely, trustworthy and reasonably priced. A real pleasure to work with.. I would highly recommend Richard and the entire Arcons Team
Aircons has proven to be a great HVAC service provider for our home. I had them out in the spring to service our AC for summer and ended up purchasing their twice/year tuneup package with Jose. Today was our heating checkup and I had Jose again. He is professional, personable and knows his trade. Im also a Realtor and recommend Aircons to clients.
The Aircons team provided a very well-rounded experience for replacing my 3.5 ton A/C system. The initial job walk was thorough without being pushy. The quote was a much better price than other companies in the area. The work was done all in day while I was away at work. Overall, very happy with my experience and looking forward to my new system.
Great service and their response time was fantastic! Our a/c was acting up and they came out in less than 24 hours to fix the issue. Aizar was professional and super helpful, would definitely recommend this company to anyone needing repairs or just general maintenance.
Richard was very professional. He responded and was here in 1 hour from the time I called him. He was very knowledgeable and friendly. Overall great experience. Definitely recommend.
Excellent Service Quick response,Rocky its a great technicianThanks Guys.
Roque was very helpful and knowledgeable. He answered all my questions and made suggestions that I will really take into consideration.
Called Aircons on late afternoon on a Friday. A tech was at my house in a little more than an hour. Was given different options to fix. I chose to replace the entire unit. I didn’t make the decision until after 9 p.m. and sent a text. I was immediately answered and told the the job could be done the next day. Today, they arrived by 9:30 a.m. The entire job was completed including clean up by 1:30 p.m. Owner even came by to introduce himself while his guys were working. We could not be more pleased. Don’t hesitate to call them, fair pricing and attention given to customer service. They are now on the top of our list for a/c work.
I called the office and the owner Richard answered at 9:30 at night. He did a FaceTime with my do some preliminary checks on my upstairs unit. It did not fix the problem. So he made a service call the very next day and got my upstairs unit working at 9:30 the next morning. Very helpful and responsive!
Richard Hernandez was very professional as well as his team of installers. The installation went off without a hitch. His guys cleaned up after themselves when they were finished. Richard came back by the next day to make sure everything was done as we expected. I would highly recommend him and his company based on our experience.
From :Tracy Hair Salon, José did a great job! Service was excellent and José very knowledgable and friendly! Quick to Come and Respond to service Call. Will definitely Call again and refer. 5-Star and more!!
The team arrived on time, very polite, covered everything, was very professional and detailed. Sprayed closed cell in an organized diligent manner, double checked nothing missed, fantastic job and left job site with nothing out of place.Exceedingly happy with their work.I highly recommend
Love these guys! Theyve done alot of great work for us over the years. Like the time they saved my wedding when the a/c went out just as guests were arriving. Thanks again Aircons! Were still married! 6 stars!
Great service and very knowledgeable. Thanks, Roque, for the outstanding job!!
100% recommended for their professionalism, quick response, great orientation to help me chose the best equipment needed according to my budget. To program the installation was very fast, and everything went very smoothly. You can trust you will receive a top quality service and will not be disappointed.Thank you very much for the great job!
Staff was very professional, when we had an issues with the AC. We were told it needed to be professionally cleaned. I discussed my concerns with the owner. He explained what was needed and the expertise necessary to do the job. I was pleased with his professionalism and willingness to address my concerns. I have used this company for over 2 years and will continue to use them in the future. Tks for a job well done.
Exceptional service! HVAC company saved my renovation. They squeezed me into their schedule on the same day and completed the job in under three hours. Three other companies failed to find a solution; theyre now my choice for two construction projects I have.
Aircon was great to work with. They had a technician out quickly to look at our system. Jose was fantastic, friendly, knowledgeable, and able to diagnose the issue quickly and repair it.
Owner Richard and his crew were extremely professional and respectful! Most importantly for us is that he is very informative and friendly! Glad he made his way to Mckinney with his EXCELLENT service👌. Very very reasonable overall. Along with a great warranty! Highly highly recommend Aircons Heat and Better Air 👍
Professional and communicative. Used Aircons to repair my old AC and just had them install a brand new one. Price was better than others and they were able to schedule me quickly. Thank you!!
Aircons did a fantastic job installing a new AC unit. Quick response time and excellent communication. Better priced than other HVAC companies. Definitely recommend!
Aizar did a great job, he really helped me out today. Very quick response and a good experience overall, Ill definitely call again if I have any AC issues
Jose was wonderful to work with! He assessed a AC unit issue when purchasing a home, provided quote timely, and was on it when time to repair. Company was great to work with, responsive, professional, friendly, and efficient. 5 Star rating!
Aizar was great! Did a fantastic job and had the AC unit back up and running in minutes. Very professional in explaining pros and cons on needed parts. Highly recommend!
These guys did an amazing job on our home. As the owner of 5th Generation Electric I work with a lot of different contractors and these guys were at the top of there game. We had a dated system on our home that was not up to par with todays standards and not properly sized for the home. Air Cons came out and gave me a full evaluation and gave me an option for complete comfort. By removing both of our original systems and installing one single unit it allowed us to have better control over our entire home with balanced comfort throughout. We also had them replace all the AC ducts with brand new lines to ensure we had clean fresh air. Richard and his team also introduced us to a UV light cleaner to help kill any bacteria that might be in our home. An awesome bonus we got from all of this is they also moved our unit from a closet unit to an attic unit and now we have an extra coat closet where the old unit used to be. Over the next few weeks my wife and I could definitely feel and smell cleaner air throughout the home and with the added convenience of a smart thermostat we always come home to a comfortable temperature before walking in the door. Cant thank Richard and his team for getting us fixed up.Update 12/29/22We had the team out again today for some routine maintenance and they did not disappoint. Great service and educational as always. Happy to have this team maintaining our system.Update 10/2/23Continues to provide excellent service and maintenance. Technician was punctual and polite.
Richard and his team are amazing! Very responsive, professional, and HONEST! We are so grateful to have found him and will continue using him. Very personable and takes care of you. He has fixed many issues on our home in a timely and thorough manner!!
Richard Hernandez was very professional and performed a very thorough inspection of my HVAC system. Found out that there was no problem with my system, but I was thankful that he didn’t try to scam me with something I didn’t need. I have done some research regarding how these HVAC systems operate myself and he answered a lot of my initial questions correctly and was able to provide further insightful information, so definitely very knowledgeable and trustworthy. Definitely recommend him!!
Such an amazing team .top notch really care about the Customer. Did an outstanding job,. Love my ductless mini split ac system. Works great!
They responded quickly after inquiry, had someone out the same day and adjusted time to accommodate our schedule. No pushy sales job, gave a couple of options and let us decide. We were pleased and impressed.
This was the best service Ive ever had. At 6:00 on a Saturday evening, in the heat of June, they came out when my a/c stopped working. Not only did they fix it, but they were here, and had the job completed within an hour. They did not try to sell me anything I didnt need and they were very affordable, as in I was surprised how inexpensive they were. I recommend and will always use this wonderful company from now on. Thank you Richard, and your great team of professionals.
AirCons is a very professional company-highly recommended! Today they came out & unclogged a condensation line that had shut off my system. Always prompt, friendly & professional.
They arrived on time. They gave me some quotes for replacing an old system, and I picked one. They did the work when they said they would. Everything went great!
Fantastic service and excellent customer service from the entire team! The team was always on time and addressed all my questions and concerns! I highly recommend them.
Richard was AMAZING! My heater stopped working at the worst possible time- while it was snowing and 8 degrees! He was able to fit me in that evening and knew exactly what the problem was! He was thorough, professional, and honest about my options. He was able to fix my heater for a very reasonable price and quickly. I will not hesitate to recommend this company to anyone. I will be calling them in the future!
Installation of new HVAC System, both heating and cooling.High quality System maintenance provided by Mr Izar Hernandez in a very professional manner.Very responsive, professional scheduling of service provided by Melissa and Gloria.I was so pleased with this company that I went ahead and already paid for next 2 maintenance services.
Richard and his crew replaced one of my HVAC systems and did an amazing job. They arrived on time and delivered as promised. We are quite happy with the entire experience and the end product.
Richard and his team have serviced our units for the past two years. We recently had to replace one because it was leaking at the coil. Richard has always been very informative about the work needing to be done and his prices are very reasonable. His team is very professional and answered any questions that came up. I would strongly recommend Aircons for service and replacement. Thank you Richard and team 👍🏼
First Mike. Very informative and spoke in a language I understood.Next The Crew. They were very professional and very conscious of my carpet and my home. After they left, you would not have known they were here it was so clean.Last is Richard. Richard came in and explained my financing options and wanted to know if I was satisfied with the work.Every step along the way was professional and courteous. I would recommend them to anyone who asks.Sharon Hill
AC technician was responsive and thorough in his diagnosis. Excellent communications on issues and resolved very quickly and professionally.
I called Aircons out to diagnose an A/C system not working. They were very responsive and showed up at the stated time. Richard diagnosed the issue and provided multiple options for either repairing or replacing the 20 year old system. Given the age of the system and options provided by Aircons, I decided to replace both A/C systems at the house. The pricing was very competitive and the installs were well done. Both systems passed inspections without any issues.I was very happy with the overall experience and will be using this company in the future.
Excellent service. Was quoted 4K more by another company. Was referred to them from one of my contacts. Called him and Richard came out to see me next day in the morning. He helped get our office cooled down for the day and was back at our office the next morning already to replace unit. Him and his crew were fast, quiet and very respectful of customers who were in the office. I am going to start using him in the future and I will refer all my contacts.
Best guys in the industry. Recommended work on a previous job that I didn’t even know. I needed through it in at no additional cost. Definitely recommend this guy thanks.
Needed a new AC unit in my condo and while searching several services, Aircons was the most responsive and most helpful professionals that gained my trust and confidence quickly. They also helped me secure and provide a great value for my new unit quickly and for a great value compared to others, even in this tough supplies market. Thanks Aircons!
When I originally set up the appointment on a Thursday, they told me the soonest they could come was Monday. Friday morning I received a text saying they would come that day between 4pm and 5pm. A few hours later around 1pm I got a call that the tech was on his way. Richard showed up and cleaned my condenser coils, replaced my run capacitor, and charged my system with more refrigerant. He then came inside and blew out my drain line in my attic. He was extremely professional and I am pleased with the value of his service. I will definitely recommend Aircons and Richard to anyone I know that needs HVAC work done.
Very professional and thorough. Showed me before and after pictures of the work they did. Alzar and his crew were excellent!
Jose was great and very knowledgeable.
Richard Hernandez is very thorough and handles all the service calls for my rental properties. I can text the address and give him the tenants contact info and they go out, advise what’s wrong and handle it. He has a very seamless streamlined process and it makes it easy as a landlord. I recommend his wok, it’s 5 star!
Jose and his associate did a wonderful job. They were on time, communicative, and took the time to explain all of the options to me. I would highly recommend this company!
This company came very highly recommended by folks in our neighborhood here in Prosper, and I can see why! They were extremely prompt and professional. They diagnosed our issue the same day we called them and fixed it the next day, no surprise charges. They covered the stairs/carpet to keep it clean and even vacuumed before they left! Everyone was so kind, honest and professional, I will not hesitate to hire them again!
My A/C quit working one afternoon, I called Aircons and they were able to come within a couple of hours. They had to order a part to fix it, but Richard patched it up until he could get the part. He came back two days later to install new part. Very professional, courteous, good customer service. I highly recommend this company.
We had a wonderful experience with Richard and this company! 6 stars! They were extremely helpful, didnt rush us or pressure us, and gave us options in the price range we said we needed to stay in. They demonstrated what needed replaced/fixed and why. Everything was professionally laid out in estimates. Richard himself was extremely responsive via calling/texting. The installers of our new furnace were on time, all spoke English, wore masks, it took exactly long as they said, and they did an excellent job of cleaning up - my attic was cleaner after they left then before. I really feel like in an industry where it is easy t be swindled, they are excellent. We will be using again for all of our HVAC needs.
They install all my AC & Heat system including ducts and they did an excellent job..Richard and his crew are very professional, very polite people and very respectful..They came from Dallas to Waco which is like 2 hours driving.Im very happy with Aircons and I really recommend the company to anybody who needs an AC & Heat work,from a single maintenance to new installs they will do an excellent work..Thank u for all Aircons....
11/03/2022Jose,The HVAC technician was very polite, nice, extremely knowledgeable, And very professional!! He did not mind at all explaining to me in much detail what he found That was causing the system to fail. I greatly appreciate the excellent service Jose provided. Thank you Aircon for hiring Jose he really does care about the customer and his quality of work he does. Please do what ever is necessary to retain him. He made such good impression on me I am certainly going to recommend Aircon to all my friends, family and clients.Henry Barber, Homeowner
Hey excellent service thank you you where very kindly
Top notch all around! Thank you guys for all the help!
The entire team, from electricians to HVAC installers were great. Respectfully of home and floors. They are a well oiled working team of young men. Knows there jobs, and work together to do the job correct and flawless. Highly recommend this company to anyone who needs a job done correct and timely manner.
Great service and fair pricing. Highly recommend.
Aircons installed my new system today and they did such a great job! They arrived on time, immediately got busy and were done earlier than expected. I have absolutely nothing bad to say about this experience! I had gotten some quotes from several different places and I was really shocked at how low their pricing was (for a Trane system) ... I saved thousands!! WowI will be an Aircons customer from now on!
Aircons is the best! Thank you all for always taking such great care of us.
Sincerely appreciated Richard’s immediate response and getting someone out to deal with our AC issue. Our tech Jose was prompt, very friendly, and took the time to talk with me about the specific issue and how the part that had failed was supposed to work. I would highly recommend Aircons!
I called Richard at 6:00 pm on a Tuesday and he came to the house the next morning. We really needed to get the unit up and running. We were selling the house that same day and Richards team had the unit fully functional within half an hour. once again he came through for us. I would highly recommend Aircons to anyone.
The tech was very knowledgeable got the problem fix in a very few minutes. Then he also check the system to make sure it was working correctly.
Jose and Aizar were at my home today. Both were very professional. Jose is extremely knowledgeable and answered all our questions. Great company! Jenny
The team from Aircons Heat & Better Air arrived on time as scheduled and completed the repair in a professional manner. They were friendly and courteous. I highly recommend Aircons!
The 1st service The representative on the phone & who sold me the heater system spoke English. But the installers did not.Do not know about relighting, cleaning the filter, filling the water pan, or warranty registration. All things that are discussed for a nèw system. My boyfriend was toldcall office.Was told these things when I called to register.My 2nd service a complete turn around. Even tho it was 13 degrees outside the company came out with whole! crew to make sure everything was satisfactory including the owner. Explaining in detail how the mini splits function. They worked as a team coordinating every detail Im very happy with service. Im glad I choose them to make my home comfortable in winter & summer. Thank AirCon for taking the time to treat me as family not just a customer.
Responded to my phone call immediately and sent repair men within the time frame I was given. Both identified themselves and got busy right away. Very professional! I would highly recommend this company for your AC needs.
Richard was knowledgeable and very nice! I appreciated him helping us get our AC temporarily working again while we’re waiting on a part for a permanent fix.
Richard and his team were quick to come out to the rescue. After our indoor and outdoor unit needing to be replaced and not having availability to replace the unit until the next day. He lended a window ac unit to get us thru the night which was a blessing. Highly recommend!
Professional, honest and knowledgeable-They are wonderful to work with
They were able to come in just a few hours and get us going! We had house showings scheduled later in the afternoon and they saved us! Everyone was so nice! Jose was exceptional!
The tech, Aizar, was very thorough, knowledgeable and didnt waste any time. He worked non-stop for 2 hours and left with the air conditioner on. Yay! Thank you for hiring knowledgeable employees.
After 4 years of AC issues every summer, this company finally found out the issue. 2 holes in duct work and a need for a sub pump. Today our house is the coolest its ever been in the summer!!! They showed up on time, worked quickly to identify the issue and resolved it. Highly recommend.
Aircon is a very dependable and professional HVAC company. Jose V is a fabulous tech who recently performed our pre-summer maintenance. As always, he was professional and friendly. I also like Aircons realtime app showing where my tech is located enroutenand his expected arrival time.
Absolute best in the business. They installed 3 units at my new house and I had a slight issue with one and the owner himself drove an hour and a half to get it fixed. I cant recommend them enough.
Crew arrived on time with the right equipment. Were courteous and efficient. Got on with the job immediately with minimal fuss or mess. Completed the job in a timely manner and left the room exactly as they found it. Fabulous service.
Just met with Jose for an estimate on cleaning our airducts. Jose was very kind, professional, and thoroughly explained the process of services.
The professionals at Aircons were awesome. I called three other HVAC companies and they were the only ones that gave me fair and honest pricing. The job was done fast and it took them less than a day to replace two old HVAC Units in my house. The work was great and guaranteed. I would definitely use the again.
I truly enjoyed having my work done by these people. They arrived on time completed the job and cleaned up everything when they were done. Techs were polite and very respectful. Thank you AirCons Heat& Better Air Inc.
Fast, Reliable, Fair Pricing! Cant say enough good things about them!
Jose was good at what he did. He explained the issue why the a/c unit did not work. Parts were replaced. He also pointed out the improper install of the a/c unit in the attic which was newly installed in 2017. I have received a quote to fix the issues.
I have been using Richard and his team for years and I trust their work. I have had them replace/update my AC, put in a hot water heater, and fix my shower faucets that were in bad shape. I cannot say enough good things about this company! Thank you guys!
Would highly recommend! Completed ductwork in my home. Technicians were thorough, knowledgeable and professional. I was very pleased with the ductwork and clean up.
Richard was great. Unbelievable service, courteous and honest. I would recommend his company over any other. Refreshing to find his kind of quality in todays atmosphere.
From start to finish everyone at Aircons was excellent. Aizar explained every step along the way, and Max and crew were hard working,polite, and made no mess at all. The Lennox a/c cooled the house quickly and it feels more comfortable than it ever has. I highly recommend the owner Richard and Aircons!
0ur tech Jose M, is outstanding. Richard H diagnosed & priced in 20 minutes, techs traveled through horrendous traffic conditions, worked past five to fix system.
Very quick turnaround on a new unit. within 3 days i had a new unit professionally installed. The work was done quickly, neatly and professionally. i would highly recommend Aircons for you AC needs
Promptly came over to identify the problem with my system. I will update once the part is delivered and installed. Happy with the service for now.
Rocky is the absolute best. He explained everything and gave me an idea of what to do if the problem persists.
Very responsive and professional. Would highly recommend Aircons to everyone I know (and I have to all of my clients as a realtor)
Great experience with Michael and his crew! They arrived on time, were courteous and completed the job quickly. Highly recommend this company for great product and service.
Thank you Aircons heat & better air, Inc. For a job well done and I want to thanks Jose Vazquez for helping me choose this company and to Max Mata and his team they did an outstanding job, they finish the job under 5hrs and even clean up before they left. Highly recommend 👍
The technician demonstrated great knowledge on what he was doing. Was very friendly and capable convince me to turn to your company. Great job!!!!!!
These are the best in the business, as a contractor I have used many AC companies and none of them have done what these guys have for me and my clients. They show up when they say they will and do what they say they are going to do. I will not use any one else other than them. If you are looking, look no further these guys are who you need to use! You won’t be disappointed!!!
The crew showed up earlier than expected, but they worked quickly and efficiently. I had shopped around for pricing on a new unit and they couldnt be beat. Will continue using them for my ac needs.
Jose and Max were on time, very professional, and solved my condensate line issues. Really appreciate them and highly recommend them!
Friendly, polite and knowledgeable- came as expected, diagnosed problem and fixed - highly recommend
Aircons is spectacular. Every employee is very professional. Work is outstanding. Prices are reasonable. I will use them every time.
We were very pleased with the service we received today.
Thank you Richard it was a great experience, you definitely have the best team, fast and professional, A fair price, great conversation and great warranty of your job, we were so satisfied with the installation of our new air unit, 100% recommendable
Installed system Purification, Maintenance was was completed in a timely and professional manner, communication excellent, answered all my questions. Jose Vazquez highly recommend
Excellent customer service, at a fair price
This team are professional and Knowledgeable. Did everything quick and fair price. I definitely recommend them.
Richard was great. Super hot outside. System went down and he was able to fix it. I would definitely recommend this company to anyone needing A/C service….
Roque was so kind, helpful and informative! These guys are excellent.
Absolutely amazing team. Highly professional and top of the line people. Highly recommend.
Highly recommend Aircons. I called them and they came out right away, were polite, knowledgeable, respectful, efficient and thorough. Great company and excellent personnel.
Very professional, reliable, honest, and do great quality work. I continue to do business with these guys for my rentals. A+++
Jose V. was professional and thorough, explaining clearly problem and solution. He represents well your company.
Great value, quick install and very professional. I would highly recommend to anyone to use their services.
Aircons is a great company to work with. Always honest, reliable and produces quality work. I will recommend Aircons to everyone and will continue to use them in the future.
Technician showed up in a timely manner and offer solution to our problem. Excellent service.
Very professional! Great team! Love this guy Max! He is awesome!Always on time, Great quality and service!
AirCons is our go to mechanical company for all jobs big and small; commercial and residential. They are very professional, trustworthy and efficient.- STM Construction
Been using Aircon since I bought my current home. They have been honest and extremely responsive.Highly recommend them.
Techs are always friendly and knowledgeable provided informative feedback on keeping up my hvac system and tips for it. Great service experience.
Great customer service! They did such an amazing job on our mini splits!
The company was very respectful, experts at what they did, and worked very efficiently. They had great customer service and I would definitely recommend them to others!
The only company that would help me with AC emergency on Saturday/Sunday. Got therunaround from 6-7 others. Id call them again any time!
Richard and his staff are very professional. Have used him for several years now. Very dependable and reasonably priced.
Guys are fast and very professional
They come out as soon as possible and are very communicative during the process and after the work is done. Highly recommend!
Very responsive to my call. Arrived with in an hour of my call. Was able to fix the inside ac to get us through the night. Came back the next day to replace the outside unit.
Jose was amazing. Caring and does his job with love and willing to share knowledge of his expertise!