PHI Heat & Air, Inc

The communication was excellent! I was made aware of the time frame of arrival, and Dylan was right on time. He did a great job of servicing all the A/C units, plus we had an issue with temperature, which Dylan realized was caused by the air intake vent being blocked. Good job, Dylan! We were happy with the entire experience, and highly recommend PHI Heat & Air.

From the start I could tell this was a company based on honesty! They were able to pull my warranty info with Carrier and utilize that towards my service.Derrick was great! He explained the entire situation from start to finish and make sure I was taken care of the same day.Aaron and Lizzy were also very helpful in making sure I was scheduled for service!

They came out and inspected and repaired several issues I had with my 3 systems in our home. The tech Derek, was excellent at explaining what was needed, and thoroughly checked all units, even finding an issue caused by a poor install by another company. I highly recommend these guys, good work, and good communication.

Derrick showed to the house early. He was professional , polite, and personal. He took the time to show me possible future issues and reviewed general maintenance points that would assist with those issues. All of this service for a fair and reasonable price. Thanks again.

Great company and people! I have used PHI for my HVAC needs for many years. It finally came time to replace my whole system. Dylan came right out to provide an estimate, he was very knowledgeable and professional. He answered all my questions to my satisfaction.There were no surprises on the day of install. The gentlemen who performed the install worked extremely fast and efficient. They used tarps to protect my floor, installed everything exactly the way it was described to me at the estimate. Joe (I think) showed me how to use the new system and ensured it was functioning well before he left.100% satisfied and will continue to use PHI in the future.

Our AC to our 2nd level stopped working around 2pm. I Called PHI who does maintenance 2x a year for heat and AC. They had someone to the house by 4pm that same day. Fantastic technichian went beyond to get it fixed. This is a company that I trust.

Great customer service! I tried other companies to help me when my AC went out, but I couldnt get another company to come out and help me. PHI came right out and took care of my issue. Thank you!

PHI Heat and Air is a great company to work with. They got out to our home same day. Dylan and Jimmy were fantastic. Ran full diagnostics on our system. Explained everything each step of the way. Definitely recommend this company for your heating and cooling needs.

Our AC system froze up and stopped working. PHI sent Dylan out in a reasonable time and he found the problem. After 15 years of use, the blower fan shifted due to a couple of stripped sheet metal crews. He remedied the situation and tested the entire system which now works great. The cost was reasonable and Dylan was super helpful and professional.I use PHI for several AV units.

PHI tech diagnosed problem quickly and was very detailed in his explaining of everything. He was courteous and cleaned up his worksite. Another good tech visit. We hope the last before our semi-annual systems check.

Very quick and reliable. They have become my go to when I have AC issues. Highly recommended!!

Estimate# 35965579Some slob showed up 30 minutes late and left us a nice surprise. Was rude to my wife when she asked if he needed anything. While she waited for his response a few moments later he said “you know this is going to take a while.”Didn’t even take the time to open up the unit to inspect coils, saw a little rust and said it need’s total replacement.I’ve gotten 2 quotes from other companies that with his report without even coming out we’re $5800 and $6000...Not to mention, he walked in on my brother (who was naked) using the restroom.4A6H7048 HEAT PUMPTEM6A0C48 AIR HANDLERBAYHTR1523BRKA HEAT KIT ACONT824 THERMOSTATPlenum SUPLLY AND RETURNCY 060L DRAIN PAN 30X60HUNG RITE, HANGING PLATFORMH/c hcc14-23 FILTER RACK WITH FILTER LABOR 12.5REWORK ZONING DUCT1.00 5,700.001.00 2,500.001.00 200.002.00 200.002.00 150.001.00 125.001.00 350.001.00 175.001.00 1,300.001.00 1,500.00Description Qty Rate TotalEXTENDED WARRANTY HEAT PUMP FINANCINGRESIDENTIAL8.25% 693.00CUSTOMER MESSAGEPRE-WORK SIGNATUREEstimate Total: $13,243.00

We have used PHI several times now, including full unit replacement. They are quick, professional and have always resolved our problems with high quality.

Called to get a second opinion after getting an $2000 estimate from another company. They were able to identify the problem. Which turned out to be something else entirely. It wasn’t a cheap fix but they did save me $1000. Had I went with the other company, it would not have fixed the problem and it would have cost me even more. They did a great job!!

This company is a gem of a find. I had asked them to come as a second opinion from the initial company I called, (1st Class Heat and Air).This first company assured me the Freon level was fine. That the Freon type I had was the very expensive kind. That the coil in one of the units was bad and I had an option of a $4,950 repair or an $8,000 replacement.PHI Heat and Air came and found the unit was very low on the less expensive kind of Freon. Chris (highly skilled professional) quickly charged the system, added dye to identify any leaks, and the system recovered immediately and is running great two weeks later.He charged me a few hundred dollars and assured me the coil or system doesn’t need replaced. Also, followed up with a courtesy call to ensure all is working well. I’m so impressed!!So good to find competent, honest, customer focused businesses.PHI you have a customer for life and free word of mouth advertising.

They were responsive and helpful from the first time I called. They walked me through things I could try to troubleshoot the problem. When nothing else worked they made a priority to get a guy out to my house even though the snow and ice was horrible out. With all the calls they got, they made sure to let me know when they could be there and texted me with any updates.When the tech got here he looked at all the items needed to find out the problem got up in the attic and zeroed in on the problem very quickly. He called immediately to see if parts were available and put them on hold for us and then went and got them. He came back shortly and installed everything. As for clean it looked as though he was never here he took all the old parts and cleaned up everything. Then he just waited and checked out to make sure the vents were putting out appropriate heat.I know during the storm they are flooded with calls but they were attentive polite and very informative and never promised more than they could deliver. They made a point to get us back with heat. They were fair with prices and their service was second to none.I would recommend them to anybody needing air or heat work. They go above and beyond

Great team, showed up on time and I would and will use this company again as a result of their professionalism. The team that serviced my A/C was excellent and professional! A great group of guys.

PHI made our bad AC/Heat unit a pleasant experience. They came out ASAP and got us taken care of. If you want a great trust worthy company to work with, then give them a shot. We will never use another company again! They are truly the best at their trade.

Great fan problem diagnosis and repair by Dylan. He tested after repair to be sure all was working fine. Highly recommended!

The guys came immediately and identified the problem gave me several solutions and different price points and helped me make a very intelligent decision to get our cooling system back online within a matter of minutes and then also established a longer-term plan for the future. The guys were clean professional and prompt and I will never ever hesitate to call them again!

PHI does it again. Quick service. Tech was completely professional. Got the problem fixed and gave me some preventative stuff to keep the problem from happening again.

Our Tech was Chris , he was very professional, courteous, knowledgeable, on time and did a great job , he also found a plumbing issue that we hadn’t found , Thank you PHI for always responding quickly.

Chris went above and beyond for us!! He installed a heat pump to our AC unit to heat our pool. They were here for hours making sure everything was not only working properly but, that it would heat the pool. Top notch service and great guys to do business with.

I have had the pleasure of having Chris Peters come to my home on multiple occasions to help with AC issues and some that I thought were AC and werent. Hes always professional and extremely helpful and they have fair pricing as well. I can reach out to him anytime and he replies quickly and always willing to help. PHI Heat and Air is my go to whenever I have any issues. I reccomend anyone that needs assistance to give them a call.

These guys were at my neighbors house and I arranged for the technician to come to my house as soon as he was done. He diagnosed and fixed the problem in short order and at a reasonable price. Thanks for the prompt response.

Even on memorial day weekend PHI was responsive, came to the house quickly, and returned to resolve a subsequent issue the very next day. We have used PHI for a number of years and will continue to do so.

Great service! I called this morning and they had someone out to me within the hour. He took the time to answer all my questions (I had a lot) and explain what he was doing every step of the way. Heater is running great again!

PHI did a fantastic Job! They were professional , on time, and were able to resolve our a/c issue quickly and efficiently. I highly recommend them!

I would recommend this company to anyone. They do very thorough work and back their products with a good warranty. Best AC company Ive ever used and will use them in the future for all of my AC and heating needs.

Called Wednesday and made an appointment for Friday. Was told they would be there between 11 a.m. and 1:00 p.m. Bobby and Vaughn was there before 11 a.m. They diagnosed the problem with the unit quickly and had it running in less than an hour. I highly recommend them.

They came out and fixed my parents heater after my mom just had surgery! Great quality work and awesome response time! I give them 5 stars and I would highly recommend them

I have been in my house for 3 days In 90° weather without AC and have been trying to call many different HVAC companies to help me figure out which type of part I needed to get to fix it and none of them could answer the phones or have the time to help. But I decided to call PHI Heat & Air and Chris answered right away and gave great customer service to help me figure out which type of blower motor I needed to get my AC running again. Thankyou so much

They worked me in to make sure that we didn’t have to wait any longer in the heat. They actually came after hours and stayed until the job was complete!

The rep got here early and did a thorough job and went over the top in getting it done. He spend more time to get it done right…awesome.

PHI technician was prompt, friendly & very efficient. He fixed the problem within minutes of his arrival.

The personnel at PHI are top notch. They know their business and are always respectful and professional. They get the job done in a timely manner and leave things neat and clean when they’re done.

The team was on time; they conducted themselves professionally; they offered great value in their quote; they performed the install even though it was raining hard.We have our go to for HVAC related matters.

The Service Tech was very professional and did a great job on the service maintenance on the system. PHI Heat & Air always do a great job!!!

They are wonderful. The office staff is extremely helpful. The workman showed up on time, was professional, and repaired the unit quickly.

Awesome job. Came out the day I called. Replaced a part and checked everything

Such a professional response and service. Notified when they were on their way. Arrived as scheduled and on time. Their service agreement is great! Highly recommend their service!

I was very impressed with this company. They were very professional, punctual, honest and up front with their pricing. I will definitely be using them in the future.

Chris was great .he found out that the electricity coming into our house was 300 and should have been 240 was blowing out all our motors.

Couldn’t be more pleased. These folks saved me $800 over other local competitors. I have no problem recommending them to others.

Quality service, Amazing customer service, and affordable rates are just a few of the things that say about PHI Heat And Air. We can’t wait to work with them again!

The PHI team are capable, professional and dedicated to excellent customer service! Thank you for a great experience.

Chris was very knowledgeable and professional and did a great job fixing our ac

Great people to do business with in my experience!

Very timely service early on Sunday morning.

Very quick and responsive. Great company!

Explained what was causing issue and how I can be proactive so it doesnt happen again.

Excellent ...communication, workmanship and value all executed in a very timely manner.

Great system and great people! Get it done right the first time, and get the best!

Fast and reliable service, hands down to this company. I will use then forever

Very responsive, great work and just great people overall

Very good prices, prompt customer service, no hidden costs!

This company was amazing and I will recommend to everyone I know.

Timely, professional and thorough.

They’re quick and efficient will a killer warranty!My go to for all my HVAC needs even at 3am.

Excellent company , Excellent Service 5 stair👍

Maintenance service call. Good service.

Great Customer Service!