Houston HVAC Alliance

Detail oriented and focused on pleasing the customer. Had a compressor stop working and the tech was friendly and courteous. Price was reasonable, ended up just needing a minor part. No hassle and tech didn’t try to sell a new system. I’ve had issues with that in the past when the system is only 5 years old. Highly recommend.

I had two brand new air conditioners installed by this company. One and a half years in they are looking to charge me $1,000 for a failed part. They said the part is covered by the manufacturer warranty but the labor and the refrigerant is not. The average cost with some google suggests the replacement for a TXV should cost between $185 to $750.Not only are they not standing by their work, they are looking to make a quick buck even after collecting upwards of $20k from me for my air conditioners.I regret ever letting this company do new units in my home. Clearly they do not stand by their work.

My first warranty call and the company was very accommodating and quick. They showed up that day, fixed the problem in an hour and did an extra systems check to make sure everything else was fine. This encourages me to go back to them when Im ready to replace my other system.

Very polite and professional. Took care of business and got my AC back in up in no time. Price was reasonable and fair. Definitely will use again if needed.

Techs were prompt and friendly, diagnosed the problem with our AC unit quickly and made the appropriate repairs, got our unit up and running quickly. I would highly recommend.

Excellent customer service. Alex was my tech and he took his time to explain everything thoroughly to me. He was on time, courteous and very knowledgeable. I will definitely use this company again for any AC ir appliance needs.

Once again SouthCoast provided superior service! I have called on them for 3 different homes /people and each one received the highest quality possible. They are quick to respond and explain the service required in terms I can understand. And, they provide pictures when helpful to their customer. Courtesy is consistent regardless of who you speak with. SouthCoast is the best HVAC company we have ever used, hands down. :)

Great service, the HVAC technician Alex answered all my questions and was very knowledgeable of his trade, he simply did a routine tune up on my ac system and tested components. Im very satisfied with this service and feel better with summer approaching fast.

The AC in our townhome stopped working. I contacted SouthCoast Heat & Air. They were able to schedule a tech to troubleshoot the problem the same day. It turned out to be a faulty capacitor on the compressor. The capacitor was replaced and the system returned to normal. I appreciate their quick response and excellent troubleshooting skills on HVAC systems. I have used their services several times at different locations and have found it to be excellent and relaible.

Alex was amazing. So kind and patient with me. He did an excellent job and would love for him to service us for our next appointment.He was very clear with explanation for being proactive for the problem.Thank you Alex!

Had a lot of issues with the inspection/communication portion of the experience. Tried to sell us the incorrect sized unit along with adding fees that were not necessary. When we reached out to let the manager know how unhappy/unsatisfied we were with the experience we got a half hearted apology with no effort to keep our business. Having a family member refer this company to us, I made sure to let our family know about our experience. They too will be exploring other more reliable companies. I wouldn’t even give them one star if that was an option. Please take your business to a company that values its clients with a higher level or respect. You won’t find that here.

Alex was great! Informative and knowledgeable. Ive had air conditioning problems for 2 years (new home). The original air conditioner company was very bad. Alex saved me money and fixed the problem.

SouthCoast Heat & Air combines the best of family-owned small business concern for their customers with great service. They really strive to make sure you know exactly what is going on with your ac unit and give you options to get it working and in top shape. I deeply appreciate a company that takes my concerns and needs into account.

The technicians were very respectful of my home. The were quick yet efficient while installing my new HVAC system. This is a great company to work with.

UPDATE 052924: SouthCoast Heat & Air continues to perform great maintenance on our A/C system purchased from them in May/Jun 2022. Daniel, their Tech., consistently provides awesome attention to detail when checking out the Air Handler and Compressor Condenser Unit! Fogging the duct work and tweaking the air scrubber, ultraviolet lamp, fresh air make-up!

They came out and we expected to be told we would need a new system - but they said it was a relatively inexpensive fix. I highly recommend them. They have never tried to overcharge.

AC compressor quit working. They found that it was still under warranty and got the parts covered. Fixed AC and back working in timly manner. Good communication and respect staff.

Alex was as.always professional listened to what I had to say,addressed problem was quick and had my ac chilling in no time. Great service great technician.

Generally do a good job. Show up on-time. Provided pics of damage but no pics after the repair……..do better

Daniel is always great to work with. He is professional and knowledgeable. We appreciate SouthCoast quick response.

The technician did a great job checking out my AC system. He even found a potential problem and fixed it.

Outstanding service and most importantly they know what they are doing. Not all HVAC can say that!! Unfortunately I learned the hard way.

This company overcharges for minor repairs: $450 to unclog the drainage pan.

Alex was very knowable and friendly, took care of all concerns. Will definitely use southcoast in the future.

They did a great job as usual on our HVAC system...

As always, Alex and South Coast did a great job!

Always amazing service and doing great things for veterans

The technician was very professional.

Alex is always great and knowledgeable!

Great technician and great service!

Service and report are always timely and helpful

Great service as always!