1st Choice Plumbing, Heating & Air Solutions

2851 Tinsley Ln, Fort Worth, TX 76179, United States
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1st Choice Plumbing, Heating & Air Solutions
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Sh
Review №1

He explained everything to me and let me know what I need next. But what meant the most to me is how he took a couple of minutes to get to know my pittie!! I would love for him to do the next checkup!! Roxie loves it, too!!

Ra
Review №2

⭐⭐⭐⭐⭐I had an excellent experience with 1st Choice Air Solutions for my 6-month service on my new unit. Scott Graves was my service technician, and he was fantastic! He arrived on time and was incredibly fast and efficient. I especially appreciated the detailed report he provided, highlighting areas for improvement. It showed me that they really care about their customers and the quality of their work. Scott was also friendly and knowledgeable, making the whole process smooth and enjoyable. I highly recommend 1st Choice Air Solutions for any HVAC needs!

Au
Review №3

Would not recommend, they are scammers. Promise what happened is they seen my house and though oh they have money... Gave some great information on exactly what the issue was but it was going to take a days work to fix, but really, they just recommend I buy something bigger/better. I decided to hold to get some quotes. Not only was the exact same unit from 1st choice about 4 times more expensive but I had another company come out to give a look and in less than 10 minutes they fixed the issue 1st choice said was impossible without a days worth of labor(@$1300).Theres a reason I didnt use my info and thats so you wouldnt text/call me more than you already are since I havent called to purchase the new unit.

Na
Review №4

Very happy with our result with 1st Choice. We called due to a plumbing issue in our home. They were able to come out the same day AND fix the problem the same day at a reasonable price. Cole was a fantastic plumber and was very kind. If we ever have another issue again we will be calling them. Thank you 1st Choice for helping us!!

Ke
Review №5

We had 1st Choice Plumbing and air install 3 new AC units in our house. From the very first technician that came to our house to the sales person who sold us the units and the crews that installed the units and then the follow up technician that came months later for the inspection have been of the highest quality people I have ever met!! whoever is running this company has created one of the most professional and customer first business that I have ever dealt with. I secretly believe this is a front for WILLY WONKA CHOCOLATE FACTORY because every employee I have met and talked to over the phone seem to love their job and their co-workers!! keep up the great service, you have a customer for life in me!!

Mo
Review №6

Great experience with this company .Quick response time. Had my unit checked out and repaired in the same day . The tech did a great job and was quick . Office staff is friendly and helpful. They also had a deal going on. Nice membership as well .

ai
Review №7

I had a fantastic experience with [1st Choice ]. The technicians Will and Jose were friendly, efficient, and very skilled. They arrived on time and completed the job with great attention to detail. My HVAC system is now working perfectly, and I couldnt be happier with the service. Highly recommended for anyone looking for reliable and professional HVAC services!

Na
Review №8

My technician, Carmello, was very prompt. Arrived on time and was very knowledgeable of my heat and air system. Did a good job diagnosing the problem and was up front about the pricing. No surprises. Very satisfied and will use them again.

Al
Review №9

Dustin and Ethan are absolutely amazing! Their customer service is top notch and really unmatched in the industry. They are also product knowledge experts, you can just clearly tell they both know what they are doing, and that they care for the customer, and the company they work for. They completely resolved our issues and because of them, I’m going to make 1st Choice Air Solutions my go to service provider! Thank you so much for all your help Dustin and Ethan!

Er
Review №10

Carmelo visited us yesterday to complete our fall/winter maintenance service and he was fantastic, as is everyone part of the 1st Choice team. We honestly couldn’t have selected a better service provider for our heating and air needs. Carmelo was very knowledgeable and walked us through everything he checked on as part of our maintenance service. If there is a “special request” button, we will likely request him come spring/summer. You will not be disappointed if you select 1st Choice for your plumbing, heating or air needs.

Ry
Review №11

Carmelo with 1st Choice was on time and knowledgeable. He came into my with respect to every aspect. Gave me all the info of what was being done. Was quick and efficient yet in depth. I would recommend 1 Choice anytime and if you can select your tech Carmelo Diaz is the guy for any job.

Br
Review №12

Truly a 5 star air con company….every person I talked to on the phone,the technicians and in particular supervisor Jacob were exceptional .Our 2 yr old air con system broke during the recent freeze and 1st Choice Plumbing understood the urgency and had the unit up and running quickly . Would highly recommend 1st Choice Plumbing .

De
Review №13

From my first interaction with booking a quote all the way through the installation process I was very impressed.They were very knowledgeable and respectful to me in my home.They fixed the issue and even followed up with a courtesy call but definitely recommend using again.

Ke
Review №14

Adrian is very easy going and professional.Easy to talk with and very interested in getting to the root of the problem without creating new issues. Also took the initiative to looked up the warranty info for my unit to help streamline the process.

AN
Review №15

As always these guys rock, we woke up this morning to a cold home, sent a text to them and within the hour they responded and were able to get me on todays schedule no cold home here. I highly recommend 1st Choice sign up for their membership program definitely comes in handy when you need it. Thanks 1st Choice

Ke
Review №16

The technician was knowledgeable and explained the positive and negative things that he found during his inspection. He had pictures to illustrate what he found. He explained what the cost would be to make the suggested repairs. I was very pleased with the whole experience. I would gladly recommend 1st Choice to family and friends.

S
Review №17

Adrian was professional and efficient. He was quick on the turnaround to get us estimated we had asked for. He kind and patient with our small dogs who barked at him a little.

Sa
Review №18

Dustin and Ethan are wonderful working with, until they are satisfied with the work they don’t say they finished the work. If they think everything looks good, then only they sign off. If you are doing a work and if you seem satisfactory of the work then the work done by you is good and this is what I observed with 2 of these folks. I recommend working with them. They have worked on my warranty request on my home’s HVAC.

Vi
Review №19

I had one year inspection of AC, Dustin Smith is a great technician. He was polite and clearly explained the issues with the HVAC system and given tips on maintenance. He took time and did a great job fixing the improper wiring done by previous technician. He is highly knowledgeable and conducted himself with the utmost professionalism throughout our interaction, leaving me thoroughly impressed.

Wi
Review №20

Dustin Smith and Brandon have been very helpful in getting an HVAC issue we had with our new build resolved. They gave us a reasonable quote, and Dustin was able to walk me through how the job would be complete, using his expertise to explain it well. They have both been helpful and pleasant to work with, with Brandon even communicating with me while he was off work.

Jo
Review №21

I recently had an excellent experience with 1st Choice Plumbing while purchasing a home. They conducted a thorough inspection to verify that all repairs claimed by the seller were done correctly. Not only did they take their time, but they also discovered issues that the seller had supposedly fixed. Their diagnostic skills were impressive, as they troubleshot the entire system effectively.What stood out was their clear communication; they explained everything in a way that was easy to understand, even for someone with no HVAC knowledge. I appreciated the detailed quote for the necessary repairs, which made it easier to make informed decisions.Thanks to 1st Choice Plumbing, I feel confident in the state of my new homes plumbing and HVAC systems. I’ve found my go-to service provider for all future needs. Highly recommend!

G
Review №22

Phenomenal service with 1st Choice! Alan was our technician and was not only thorough and knowledgeable, but in no way tried to sell us any unnecessary equipment or services. We got our system checked to help sell our house and Alan absolutely went above and beyond the call of duty. I think the nearly perfect five star Google reviews of over 1000 testimonies says it all but you cannot go wrong with 1st Choice! Thanks again Alan for wonderful service!

La
Review №23

My tech, Scott Graves, was amazing!! 🤩 He was thorough and professional. He took the time to explain the steps he performed and even showed pictures of my HVAC unit’s hidden inner workings! I’ll always choose 1st Choice!! 👍🏼

Ma
Review №24

1st Choice Air has been a wonderful company to work with. Especially Jacob Driggs, his professionalism, care and understanding are hard to run by these days. We will keep them in mind for all of our personal and business HVAC needs. Thank you, Jacob and 1st Choice!

Ke
Review №25

After getting several estimates for HVAC evaporator coil replacement, I selected 1st Choice. They were much less than the others. Alan was the technician who performed the coil install. While performing the install he answered several questions I had about my system. He seemed very knowledgeable. My experience during this repair was good. I even started the annual service agreement to check my system twice a year. It is fairly inexpensive and necessary I feel in Texas.I would ALWAYS recommend multiple estimates from different HVAC companies. Be aware some are still owned and operated by family and others are owned by large investment companies, this can make a difference I feel. Something to ask.

Mi
Review №26

The service was as advertised. The tech was well informed in his trade and very personable. He gave informative explanations of all the actions he took on my HVAC. I will definitely be signing a service agreement with this very professional business.

S
Review №27

Louis G and Will came in covered the floors, uninstalled, removed and replaced the equipment. After the install they cleaned up, tested and ensured the system was working. Kudos for a job well done and the team work they exemplified!

Sa
Review №28

Absolutely fantastic! AC went out last night, called 1st Choice and spoke to Cindy (she was great) and she took care of getting me scheduled asap. George & Scott were at my door this morning. They were great! Knocked out all the maintenance and repair same day. They even took time to explain what may have happened, and showed me how to prevent in the future. Don’t hesitate, call 1st Choice and they’ll do right by you! Worth every penny.

Ja
Review №29

George was fantastic servicing my father in laws units. I really trusted what he said so much so that I may switch our service provider. You are blessed to have him as an employee!!

P.
Review №30

The technician, Alan, was very knowledgeable about the issues he found in our heating/air conditioning units. He checked the various electrical systems and cleaned areas that needed cleaning. Afterwards, he explained the various areas that needed repairs and gave me options and prices for them. I’m very pleased with his work and willingness to answer my questions.

Am
Review №31

Dustin handled a warranty claim on new home. He was very professional and clearly an expert in P&H. He pointed out where problems had occurred in the build process, what changes he made and what I need to do maintenance wise. All around great service and experience from 1st Choice!

Cr
Review №32

Carmelo was quick and efficient! During our routine check-up for our HVAC system, he wasted no time with getting to work. He took photos of everything he inspected and showed us on his tablet (even though I didnt know what I was looking at 🤣).Id choose no one else over 1st choice!

Ja
Review №33

First time caller. 1st choice was quick to respond to my down AC unit. And Dustin with 1st Choice was even quicker to repair once he arrived. He even gave me some additional tips for maximizing my system. Thanks Dustin!

Yo
Review №34

It was real quick response and pretty good job on fixing issues, also explaining details what and how small things can be taken care of..Dustin Smith, the technician who visited also fixed few things, which was outside of his request but was causing issues, that previous HvAC installation folks had missed out.

Vi
Review №35

George did a great job. He was professional and explained all the different avenues we could use the services 1st Choice has to offer. He was very knowledgeable about their products and services. We will remain a 1st Choice customer for life.

Sa
Review №36

Alan arrived when he said he would and got right to work in determining what the problem was. My heater is now in perfect condition. Great company!

Ch
Review №37

Josh is a great technician. He’s overall expertise and his demeanor are excellent. The only issue that I have is the timeliness of the appointment. They seem to arrive around 45 minutes late to appointment but other than that it was a great experience.

Br
Review №38

All of the techs and reps were professional and courteous. My install didn’t go as smooth as it could have but they 100% stand behind the product and the install to make sure it’s working how it should.

Pa
Review №39

Service technicians were on time arriving, friendly, and knowledgeable. They covered the carpet and wore shoe covers to protect the floors. The finished work looks very professional and, most importantly, my AC is cooling again!

ch
Review №40

Adrian was very thorough with the entire inspection. very polite and took his time to cover all areas of our system. we were very pleased with his service.

Ma
Review №41

I am very pleased with the service provided at my home. Alan Sustaita was a very respectful and knowledgeable young man. 1st Choice plumbing heating, and air solutions is my company goto from now on for any need of services that they provide.

Ma
Review №42

Our tech, Dustin was great. Recently moved into our new home and he came out to check our unit and teach us how to use the new thermostat. Took care of a few minor issues and helped us learn our system. Highly recommend and if you can get Dustin, he will do a great job.

Er
Review №43

We enlisted the support and expertise of 1st Choice for our newly purchased home. With 3 units, we invested in the HVAC annual membership plan. Adrian came out for our first service and did an excellent job. Fortunately, no major issues.

Ja
Review №44

Scott was wonderful. Went into further details than previous technicians! Gave me a full understanding of what he saw and recommended!

Ti
Review №45

We had a great experience from start to finish with our recent service call. The office was able to get us scheduled ASAP and we received updates regarding the techs arrival time as requested to ensure we would be home. Robby was fantastic at quickly diagnosing the problem, took the time to explain his findings while answering all of my questions, was able to go and retrieve the needed parts, and returned same day to fix the issue and perfume a tune up. Our AC was back up and running same day and is working wonderfully.

Th
Review №46

Quick response, professional and very good work. I was back in service within 30 minutes. Cole was very good at his job.

Je
Review №47

Scott did an excellent job servicing our furnace and getting it ready for winter. He went above and beyond and explained everything he did in detail. Very professional young man.

Pa
Review №48

Great experience throughout the HVAC check. Alan was very thorough. He explained what could be done to better the system. He is sending pictures and quotes. He was knowledgeable and explained everything. I will be using them again.

Al
Review №49

Ethan is the professional a homeowner loves coming into their home to make their HVAC & plumbing needs are taken care if properly the first time.He went the extra mile to make sure my services were expertly completed.customer service skills is equally matched to the professional services they provided as well. Thanks to them I know my home will remain my haven!!

Mo
Review №50

He was very punctual prompt good guy handled his business he had on foot covers LOL he respected our floors and he was very detailed when it came to maintenance a future possibilities for upgrades weve had a few people from your company to come out here hes one of the best in our household is happy to have him if he could be our permanent service technician.

Vi
Review №51

I had a wonderful experience with 1st Choice service reps Robby and George. They were so professional. They were polite. They covered there shoes to not track dirt into my home. They took their time to identify the issues with my air conditioning unit. Very authentic and honest vibes from these guys. I am single women whos been dealing with American home shields bottom of the barrel technicians for over 3 weeks. What a breath of fresh air that Robby and George were. The level professionalism was night and day compared what American Home shields techs. I feel like they earned every penny of my service call fee.Thanks for a great experience guys.

Ed
Review №52

James was so helpful with him answering my wife and Is questions. He took the time to explain all that we needed to know to allow to update the plumbing with a great unit.

Cl
Review №53

I originally had this company come out and top off my ac unit that was low. I went ahead and bought their maintenance membership. The next year my air conditioner was cooling well so I wanted to find out where the leak was. Yhe first apointment the guy had a leak detector but couldnt do the outside because it rained. The 2nd apt they sent someone out that didnt have a leak detector only soap and water and couldnt detect a leak. I was told someone would contact me for a 3rd apt but it never happened. I prefer a more reliable company.

Ri
Review №54

Scott did a great amazing job on our annual pre-winter check after 1st Choice did a system replacement for us last summer. Scott was courteous, respectful, and took great care with our home. He answered all my questions and was great to work with. Nothing but great things to say about Scott and our experiences with 1st Choice.

Da
Review №55

George was thorough and knowledgeable. He explained the full issue and ask necessary remediation steps.Carmelo arrived early for the follow up visit. He had the last steps completed quickly.

Al
Review №56

Tyler was great. He was very polite and personable. He clearly explained his evaluation and any concerns of our AC unit’s performance. With the specific/detailed data he provided we were able to sort out a plan to extend the life of the unit moving forward. Very pleased with the service.

Si
Review №57

I have been using 1st choice for more than 5 years now and have been thrilled with them. They understand that we cant all just dump 10+ grand and do what they can to keep things cool. Fair, friendly, honest!!!

Cy
Review №58

Joshua did an excellent job. He was very courteous, always on time and explained everything to me in detail. He is a great asset to your company. Thank you.

B
Review №59

After getting Andrew to understand i had done this work and showed where the leak would be we found it right where I had already started to dig. We dug some more and for sure it was right where I said. He did fix the leak but the cost was VERY high for the work done. We filled the hole so no one would fall in and I finished it up two days later. He was here for only 2 hours.

da
Review №60

I was told tech would be there at 11:00. Then it was changed to 12:00. Technician arrived about 12:40. He fixed problem, but did not do complete check of system. Afterwards I found out he added himself a $9 tip, that i didnt approve.I got my heater working, but not satisfied with service Technician.

Ra
Review №61

Worst emergency service from 1st choice heating and Air solutions. one of on call executive told me that there were no one available and our crew will come tomorrow morning at 9am when I report the water leak at attic and damaging the wood. Never ever choose 1st choice heating & air solutions

Ma
Review №62

We had an overall great experience! Had to change out all 3 air handlers in my home so I brought in 3 companies for their opinions and 1st choice was one of them. From the start they were really great in the process. I have a very high expectation when it comes to service and Mickey, the comfort consultant, was gracious in walking me through the options and thorough in his assessment of what needed to be done.They had 2 install crews and they were amazing. Robert and Miguel were the lead techs. I had a lot of questions and they were willing to stop and answer each and every one with kindness.Dane, the sales manager, actually came out and spent time on site the day of the install as well to ensure I was pleased with how everything was going.HVAC decisions are huge ones and so I chose to go with a company that I felt would pursue excellence in execution and deliver great service. I found that with 1st Choice!

Ge
Review №63

The guys did a great job. Could’ve been a weeeeee bit cheaper if I’m being honest. But you get what you pay for right? They were there quickly, fixed it quickly, and were very nice. I’d recommend them for sure.

Ro
Review №64

Good service BAD COST OF SERVICE, $600.00 for labor to install a thermostat, price gouging.

Ja
Review №65

So very happy for the service given to us today by 1st Choice Plumbing, Heating & Air Solutions, the inspector SCOTT GRAVES was very knowledgeable, professional and very helpful. I will always use your service.

Ra
Review №66

Dustin Smith and Tayler Williams were absolutely phenomenal. They were super thoughtful and respectful. They do amazing work and they really take care of their customer. I recommend 1st Choice Solutions, but you’ve got a call Dustin and Tayler - they know what they’re doing. Management is great too! They’re helpful and will work with their customers.

Xa
Review №67

What a great company to work with, my neighbor recommended we use them when our system stopped blowing cold air. Rafael came out first thing in the morning and got straight to work. He found the problem failry quickly (see photo), wild stuff. He made his recommendations and then i approved the work! Attention to detail was great with shoe coverings, and took photos of needed to be addressed in the future.Professional, timely, tidy, great attitude, and respectful! Will use in the future again! Great job Rafael!

Ka
Review №68

My technician was Carmello Dias, he was super sweet and personable! He also was very understanding to my situation and helped me to know what option was best to take for my family considering the situation and where we are at right now! 10/10 would recommend him and the company overall!

Ch
Review №69

I had a one-year inspection of my new AC. The tech, Adrian, was held up at a previous appointment but the company kept me informed on when he’d be heading my way. He arrived exactly when they said he’d be there and was highly professional, explaining what he’d be doing and what to expect. He took his time thoroughly inspecting my system, finding no problems. His professionalism and communication gives me the confidence that my system will perform well in the years to come.

Ch
Review №70

Great customer support & follow up. Techs have always been professional & on time. Would recommend this company for all your AC & heating needs.

RC
Review №71

Carmelo is very knowledgeable, friendly, And spoke to me with respect in laymans terms that I could understand.. Very thorough and likable guy.

Pa
Review №72

They spammed me with a lie.Air duct cleaning:The Occupational and Safety and Health administration (OSHA) says routine inspection of ducts for microbial growth should be done twice per year.US Environmental Protection Agency: “Duct cleaning has never been shown to actually prevent health problems. Neither do studies conclusively demonstrate that particle (e.g., dust) levels in homes increase because of dirty air ducts. This is because much of the dirt in air ducts adheres to duct surfaces and does not necessarily enter the living space. It is important to keep in mind that dirty air ducts are only one of many possible sources of particles that are present in homes. Pollutants that enter the home both from outdoors and indoor activities such as cooking, cleaning, smoking, or just moving around can cause greater exposure to contaminants than dirty air ducts. Moreover, there is no evidence that a light amount of household dust or other particulate matter in air ducts poses any risk to your health.”National Institute of Health (NIH), Division of Occupational Health and Human Safety (DOHS), “It is important to remember:1. Duct cleaning should only be undertaken as a last resort, after other measures have been exhausted.”

Ce
Review №73

Super impressed with not only the response time of 1st Choice, but also the professionalism and care they took. Josh Aaron was our plumber and he couldn’t have been nicer, harder working, or more efficient.I’ll not only call them again and again, but will actively throw their name around our neighborhood, when asked for top notch plumbing.

So
Review №74

First choice is always prompt and gets the job done! Certain rooms in our home weren’t cooling properly. Dustin came the same day we called. He made important tweaks that helped improve air flow. His professionalism was much appreciated!!

Ei
Review №75

George at 1st choice was great. I know nothing about anything hvac and he was able to explain it to me in a way i could understand and make an informed decision.

Ch
Review №76

Scott did a good job. It required some troubleshooting and a couple trips, but he was good to his word and got us all fixed up.

Me
Review №77

Weve been using them for AC for years and have always had great service. Recently tried their new plumbing service, and our plumber was aces as well!

La
Review №78

I was amazed at how quickly I got an appointment. Adrian was our technician. We were having problems with both of our AC units. He provided thorough explanations of both problems and offered various solutions. I would highly recommend this company and specifically Adrian.

Sc
Review №79

1st Choice handles their business well. They send top notch qualified people, like George or Jim or Cole, to do the assessment and the work. The administrative team is skilled in their job too. Makes for a great experience all around.

Da
Review №80

George was the technician who came out to perform my cold season maintenance on my HVAC system. As always, great service by George and 1st Choice.

J
Review №81

Adrian was knowledgeable and was able to explain the different parts and what could be happening. He checked many things and we found the issue. Much appreciated.

Da
Review №82

We had become accustomed to a certain technician with 1st Choice Air who no longer works for the company. He took great care of us.So, I wasn’t sure what to expect with this visit. I was having my winter system check up done. George was the technician who came out, and he was very polite, respectful, and thorough with his inspection and review with me. I appreciated his honesty and desire to make sure that my systems were running at their best.We will continue working with 1st Choice Air and George!

Fo
Review №83

I do not recommend this company. Bobby, the service manager, and the tech that tried to railroad my wife were both at my house for a follow up to the debacle that was the initial service call - and they were not honest or humble (or very professional in the end) in my dealings with them.Initially, the company sent a young and inexperienced apprentice and a trainee to troubleshoot my AC issue, who just happened to (snap) diagnose it as one of the most costly fixes (zone control board)...and after he replaced it (with a different and more expensive and unnecessary model without telling us this), suddenly a breaker was bad too (which was not bad before they came).Turns out that the company charges a fixed price of $328 for this breaker that you can buy retail online for about $60-70...Bobby told me that the company sets these prices and it is what it is, deal with it (Im paraphrasing, but not much). And they couldnt understand why I didnt trust them...this is after the tech told my wife on the initial service call that the zone control board was around $1,500, and then came with a quote for $700-something to replace it.BTW: The zone control board we need is $100 on Amazon...$600+ for markup and a 15 min install? Unacceptable. Dishonest.Also: the tech tried to charge us over $120 to rewire mis-wired thermostat, for moving the heat conductor (white wire) from w to w2...we do not have a two stage system. So...$120 to mis-wire a correctly wired thermostat that was working for a year since we bought the house (and who knows how long before that) as it was. Later the tech said it may have worked that way, but its still wrong...so we were charged $120 for his opinion about another way that will work...to fix a non-issue.After all is said and done, Im out $99 for the service fee, and still no closer to having my AC repaired. Likely farther.By the way, the breaker is fine. I turned it on when I got home and its holding and it gets voltage through it. So they tried to charge me $328 for a bogus repair.

St
Review №84

1st choice plumbing did a great job. I had a clogged kitchen sink. They sent Josh Aaron out to fix it & he did a great job. He was very professional & very courteous. I will definitely use them again & will recommend to friends & family.

De
Review №85

George from 1st Choice Plumbing, Heating & Air Solutions serviced our heating and air unit today. He was honest, extremely knowledgeable, professional, and super friendly. He thoroughly explained his concerns regarding our unit and gave us options to choose from. He did not pressure us. We highly recommend George. Thank you, George, for a job well done!!! :-)

Ch
Review №86

Carmello Diaz came this morning to complete fall check and system maintenance. He was very professional, explained and showed pictures of fixes for maximum operation when fall and winter furnace use is needed to keep system working at peak performance, cleaned up after himself and put everything back as he found it. I highly recommend his integrity and professionalism. Thank you for a job well done.

Ra
Review №87

Dustin was phenomenal!!! He came to my house to address a torn duct and insulation on a/c drain and went above and beyond to address other issues he noticed without being asked. He checked my a/c unit while in the attic and noticed the flow of my a/c unit was not correct. My unit is a 4 ton unit but was set for 5 tons. He also moved some cords that were running on top of the unit and also discussed settings I could use on my ecobee thermostat to make my unit run more efficiently. He is a Rock Star and great asset to the company!

mi
Review №88

He was an awesome technician. He was very knowledgeable, great customer service and did a fabulous job making sure our units were in good working condition!!! I love this company and technicians they’re all awesome!!! 100% recommend plus their not in it for the money, prices are fair and they’ll present you with the best alternative!!! Plus having the service plan definitely helps especially here in Texas where we have to have ac up and running and we get some cold spells.

Br
Review №89

Our A/C went out on Labor Day, of course it had to be a holiday! 1st choice was very quick about getting out to us, getting the problem diagnosed, and fixed in the same visit. I also am pregnant and unfortunately had Covid they were very respectful and accommodating to me, my family, and the tech who came out to our house. Meeting outside, taking payment over the phone, and just the willingness to help knowing I was miserable! Will definitely be using them again for future needs!

Da
Review №90

Once again, they came through with excellent service! Thanks to Miguel and his partner for the quick and thorough installation on my new hvac system, my home is super comfortable 👍

An
Review №91

Joshua was very professional, very patient.He explained the process answered. All my questions put me at ease. I would definitely recommend your company after interacting with him.

Jo
Review №92

George was great to work with. Very thorough in his explanation of services and great at setting expectations.

Lu
Review №93

Scott, did a great job today! He inspected everything, adjusted what needed to be adjusted, changed the filter and prepped us for a successful winter season!!He reviewed evening he did, showed me pictures of before and after adjustments and gave me tips on what to do before next winter. Thank you 1st Choice!!

To
Review №94

Did an excellent job. Quick, nice, knowledgeable, and most importantly took time to listen to my concerns and answered all my questions.Thanks Joshua, look forward to you coming back for any future repairs.

Gl
Review №95

Ronnie Miller is simply the best plumber I’ve ever worked with in my residences Cross several cities and across several different houses he quickly diagnosed a problem and showed me how to prevent the problem from reoccurring. Easy to speak to, and very professional!

M
Review №96

Very impressed with 1st Choice. They replaced my current HVAC. The whole process was very smooth. Started with a consult on Sunday and they were available to install within 24hrs. Communication during process was great. Install went flawless. Everything explained upon completion. Very thankful for them.

TB
Review №97

Dustin Smith came through with excellent customer service. I understand hes new here, but you need more like him. Kudos!

Sh
Review №98

It started when the young lady answered the phone. She was very kind, very professional, and I had the feeling right off of the bat that she actually cared that I was taking care of. The technician showed up Right on time and was very professional throughout the entire process. A very dear friend of mine owns Simpson heating and air conditioning out of Princeton, and I say that because I relayed the encounter with him, hoping he will use these folks as overflow. Very thankful for this company. Muy bien!!!!

Le
Review №99

I highly recommend 1st Choice Air, Our technician, Adrian Jones was very professional and solved our issue quickly.Great company with good people

Cl
Review №100

1st Choice HVAC and Plumbing continues to exceed my expectations!The day before Thanksgiving my neighbor a big leak on his hot water heater. I was trying to help him out and couldn’t fix it. So I had a number for Brandon who is one of the managers so we called. Lo and behold a service technician showed up in less than an hour.This was exceptional considering the evening time and the night before a holiday. My hat is off to 1st Choice!!!

Eu
Review №101

1st Choice Plumbing is simply the BEST. I’ve never had a bad experience with any of their employees! Very professional, respectful, and knowledgeable! I always recommend them when someone asks about plumbing issues!

De
Review №102

This was my first time with 1st. Choice, but it wont be my last. From the moment I called to make an appointment, the people with whom I spoke were polite, helpful and accommodating. George, the technician, showed up right on time (a genuine rarity these day), and after learning my AC problem went right to work on it. After a thorough inspection and assessment, George was able to tell me (in uncomplicated language) what seemed to be contributing to the the problem. The picture he took also helped .He let me know what what could be done now, what might be considered at some time in the future, and what might never need to be done. He answered all my questions to my complete satisfaction, and at no time was he ever aggressively trying to sell me anything. He made the adjustments and repairs I requested, and as I writ this, I notice a coolness that wasnt here at this hour the day before.

Ca
Review №103

I always get great service from 1st Choice! My ac has broken down at the most inconvenient times and they will come out late on a Friday night to fix it! The guys really know their stuff and explain the maintenance needs and their recommendations and in easy ways for me to understand. Recently we had a great tune up service from Robbie and George. I definitely recommend this business.

Wo
Review №104

Have an older home and needed some help with a few things and 1st Choice was on top of it. Robby, Maxwell, and Ronnie all showed to fix multiple problems and were first class the entire time here. Provided great communication and customer service. I couldn’t not leave a review because they definitely went above and beyond to get us fixed up.

Jo
Review №105

George was awesome and found and fixed a misconfiguration on my unit. Very friendly and professional. Hope to have him as my technician from now on.

An
Review №106

Joshua came in and diagnosed that my wife had adequately fixed the problem, so there was nothing for him to do. I appreciated his integrity, and I will use 1st Choice again when I have plumbing issue.

Ma
Review №107

Scott was the technician for my tune up and provided phenomenal service. Extremely polite and honest. I will keep using 1st choice for my AC needs!

Ly
Review №108

1st Choice is very responsive and has great communication. My AC unit was low on coolant but the tech had run out on a previous call. He returned that same evening and was here until almost 9pm getting everything recharged and double checked.

Bl
Review №109

Scott G was great and knowledgeable. Took his time to be detail oriented and walked us through the issue. Was a great experience

te
Review №110

The service call worked out well for us. I especially think the technician,Alan, was professional, considerate, and very informative.

Me
Review №111

I came home from being away for two weeks on business, to find one of my air conditioners not working at all. I had to turn around and fly back out again and called 1st Choice Air Solutions. They understood my time restriction and promptly sent a tech out. My tech was George Miser. He inspected the units and found the blower was out.He got on the horn and did everything he was supposed to do, located the parts and returned the same day to complete the work. It was almost 10 pm when he left! Thank you George and thank you 1st Choice Air Solutions for going above and beyond to ensure I was taken care of! Definitely a return customer.

Ol
Review №112

Technician Josh Aaron was super professional and took the time to come after hours and fix our plumbing issue in a very timely manner. I would definitely recommend him! 👌🏽👌🏽

Aa
Review №113

The service was really good and the small small suggestions by Dustin to maintain the HVAC and his knowledge of basics are really awesome .. recommend this for your HVAC issues or maintenance ..

Me
Review №114

Adrian was amazing! He was on time and thorough. He took his time explaining the situation and my options to take care of things. I highly recommend him and will be requesting him for any future appointments!

Be
Review №115

George was very professional, polite, and thorough. He explained everything about my AC and heating system and made recommendations that were helpful. He was courteous and comprehensive in his work Great job!!

ta
Review №116

Joshua Aaron was very proficient with the service he provided. He was polite when he asked if he needed to wear a shoe wrap. My bathroom knob wouldn’t turn off and he replaced the whole thing right then and there. He also checked out my garbage disposal and replaced the clogger in my bathroom sink as a courtesy. Friendly guy and I like how he had everything he needed in his van to get the job done fast. Thank you Joshua 😊

Kr
Review №117

We just had our home built a year ago, and of course the AC decides not to blow cold air RIGHT as the warranty expires on labor with Airtron. After finally getting a hold of them, we were told they only service our home if we have a membership ($25/month), but it didn’t cover labor. So I decided to look up reviews and call around.1st Choice popped up and they were available to come out immediately so 5/5 on fast service. Price-wise: I have a feeling we are paying more but we didn’t want to play around anymore since it’s already 90 degrees and the ac isn’t working. We needed a fast solution.Riley came out and diagnosed the problem quickly, the TXV needed replacement. The part was covered under Carrier warranty, not the labor as is the case many places. Riley recommended two other parts be replaced to extend the life of the unit. He wrote down three quotes, the basic “get it fixed and go” price was $800. The middle was just replacing one of the recommended parts plus the TXV plus a maintenance plan, $1300. And the highest was $1500 replacing all recommended parts plus the TXV and maintenance plan. The maintenance plan doesn’t cover labor (as the pattern goes!) which is $60 each time they come out which is twice a year for unit maintenance.Our problem is the actual part needed to fix the AC isn’t something they carry and needed to be ordered. So for now we have no air, not sure if we’re paying for a hotel or what at this point. We’re just HOPING the part comes in fast so we can go about our lives.Maybe this reviews helps someone because you’re going to end up paying that labor cost either way. Anything HVAC is most likely expensive in the first place though because of the tools needed to diagnose and perform. But at least with 1st Choice I feel like the quality of work is top notch! Riley is a quality technician both friendly and efficient.

Ch
Review №118

They are wonderful! Excellent pre appointment and post appointment communication. Josh, the service tech was excellent! He explained everything step by step, wrote on the system the date of install for future reference, and cleaned up afterwards like he hadnt even been there. All in all great experience.

Ji
Review №119

We had a 9am appointment on Monday and our technician, George Miser, and his helper, Alan, arrived a few minutes before the scheduled time. This was great since our A/C had stopped working late Saturday and it was going to be over 100 degrees outside. George and Alan were professional, courteous, and very knowledgeable. They diagnosed the problem, a capacitor, very quickly and told us. The part was still under mfg warranty so all we were charged was for the service call and the labor to replace the part. When they were done replacing the part, they checked out the A/C to make sure it was working properly before they left. It all took about an hour or so. We have used 1st Choice Air a few times for our A/C repair and always been very pleased.

Ca
Review №120

They were fast, professional and efficient. Big plus, they didnt immediately try to sell me another unit. No annoying sales pressure from the technician. He figured out the problem in just a few minutes and had the old AC up and running again in quick order.

Ba
Review №121

Robbie was great, he took his time to explain to me all the issues he found. I was assured he had everything fixed and ready to go.

Bi
Review №122

Carmello was great! He set up new thermostat and helped me with very noisy AC caused by incorrect fan setting and inlet vent issues. He reviewed my options for this 14 year old unit and showed me all the items he had checked. I know I’m on the last leg of this ACs life, but I’m confident I’ll get the most out of it with routine checks and service like Carmello provided today.

Li
Review №123

This was our first time with 1st Choice and they ended up being the Best choice. Our technician Maxwell provided excellent and fast service. He was professional, very knowledgeable, and diligent. We will keep 1st choice on speed dial! Five stars across the board ⭐️⭐️⭐️⭐️⭐️

Mi
Review №124

Rafael did an absolutely amazing job and he was so kind and courteous! For background my AC went out when it was 109 degrees outside and it didnt take long for it to get to 90 degrees inside the house! The first company (a competitor) I went to said they needed to order parts and it would take 3 to 4 days just to get the parts in much less the service complete. I called 1st Choice Air and they sent out Rafael within an hour! From the minute he showed up he had a kind attitude and went right to work. Their courier service who brings their parts wasnt working that day so Rafael personally went and picked up the parts himself. He was back at my home within an hour and within a couple more hours he had the system up and running! He genuinely seemed liked he cared about my families situation and wanted to make sure to do right by the customer. 1st Choice was also cheaper than their competitor, faster than their competitor and much easier to get a hold of! I would highly recommend their service and truly commend Rafael for the hard work he did and the care for the customer he showed.Also forgot to mention Danielle who initially took my call and made sure that we were taken care of the same day! She was so helpful and courteous! She was very responsive and gave 5 stat customer service!

Li
Review №125

I had to replace my shutoff valve under my kitchen sink. Josh Aaron was the plumber that did this work. He was fantastic! He was courteous and very professional. He did a great job! I highly recommend 1st choice plumbing for all your plumbing needs!

Ed
Review №126

Carmelo did a great job! He is very knowledgeable and professional. He showed me everything I needed to know about my heating and AC unit. Thanks again!

Br
Review №127

Robby did a great job at helping us diagnose our AC unit. He was kind and professional. Although we didn’t use his company for repairs, Robby did an excellent job!

Sa
Review №128

Joshua Aaron was our service tech. He was highly professional and worked graciously with a difficult owner situation. Ill call him next time and refer him to my real estate clients. He was excellent.

AN
Review №129

As always the service is great and highly recommended 1st Choice they service our home and office and always very professional and courteous, never pushy in additional service and overall very pleased with the service we have been getting from them. Thanks Carmello and 1st Choice team

Ja
Review №130

The technician listened carefully to the problems we were having with our heating system. He did a thorough diagnosis. He explained everything well and even changed our filter. He was professional, efficient, and friendly. He did some of the repair. Although he had to come back the next day to replace a flaky part, he was able to do a temporary fix so that we were warm overnight. We were extremely pleased with his service.

Re
Review №131

Our Techs name was Ronny Miller and He was Excellent and explained everything so we could make a good decision and most importantly an informed decision. Mr. Miller is very knowledgeable and very patient with all our questions. Thank you

sh
Review №132

We were very happy with Robby as our AC technician. He was very thorough, and walked us through our hvac issues. They were quick to respond to our needs as our ac had quit unexpectedly.The unfortunate part we needed a new AC but cliff was great. He walked us through our options and was great at explaining them.

L
Review №133

Scott G. was great. I was pleased with his professionalism and the way he provided a thorough explanation of the work he did.

Ja
Review №134

They were professional and had many great idas for us relating to our air conditioner. Robby Dollar gave great customer service. I would have him do more work if I need it again.

Je
Review №135

Our technician Robby was great. Very thorough, friendly and honest. He came and assessed our problem and took the time to explain the issues that were occurring. He also did a great job cleaning our duct work and ensuring our home was clean. Will request Robby for our future HVAC needs!

Ch
Review №136

Robby did a great job. He was punctual, quick to assess the issue, and transparent on the remediation options without being sales driven. I would recommend 1st choice to anyone looking for hvac service.

Pa
Review №137

Enjoy working with Robby Dollar as he is very professional and informative giving me all of the details before he begins the work. Also makes sure any of my questions are answered before he completes the job.Highly recommend him for any of your heating and A/C needs.

Ch
Review №138

George from 1st choice was friendly and professional. He gave me tips for upkeep and explained every step of his process. Would hands down recommend 1st choice to anyone suffering from the Texas heat and needing HVAC repairs.

Ca
Review №139

We had a great experience and service from Carmelo Diaz. I definitely recommend your heating and air service from 1st choice!

Sa
Review №140

Had plumbing issue at my business and they took care of it in a very professional manner. Their work was very thorough from diagnosis to repair and explained the situation in detail. Andrew Cameron was the plumber who came out and he was the best! Highly recommended!

Mi
Review №141

George was great to work with! After looking over my HVAC drainage situation, he took the time to explain to me what was going on and what was needed to correct the situation. His knowledge and expertise got my drainage situation back under control in less than an hour. A big thank you to George and the team at 1st Choice Plumbing, Heating and Air for taking care of my plumbing and drainage needs. They will definitely be my ‘go to’ company for any future hvac and plumbing issues I may have!

je
Review №142

Liked the call before. He made sure I had no questions before he left. Very polite

No
Review №143

I have had a great experience with 1st Choice ! You all have been on top of the job. Your technicians have all been very friendly willing to explain everything. I will definitely recommend you all to anyone with Air Condition heating or plumbing problems. Thanks again for your help and I look forward to working with you all in the future when needed !

Je
Review №144

Joshua Aaron serviced my home today and was beyond helpful and friendly. My shower wouldn’t stop running this morning, so I I had to shut off the water to my whole house. He came out shortly after and fixed it for me. Now my home has water again! Would definitely recommend him!

Mi
Review №145

December 2023:Robby Dollar was my rep for my fall tune-up on Friday. He was extremely thorough/detail-oriented and provided plenty of pictures for me to follow along with as he reviewed my system with me. I continue to be impressed with 1st Choices quality of service. I also just learned that they now offer Plumbing services as well, and already have plans to take advantage of them.First Experience (July 2022):My first experience with 1st Choice was an emergency repair to my AC system which had gone out during the summer last year. I was very impressed with their response time, efficiency, and knowledge. So much so that I signed up for their semi-annual seasonal tune-up plan which Ive been taking advantage of ever since. Each time they visit they continue to provide top notch service.

St
Review №146

Company and employee Robby Dollar were very professional and responded to everything in a very timely manner. He seemed very knowledgeable and explained the problem and solutions to our AC unit. Would definitely recommend this company.

Br
Review №147

Overpriced and offers poor quality work. We had a water leak and the plumber charged us $900 to come out and couldnt find the leak and said it was a sewage leak. He wanted to charge us $6500 to jackhammer holes in our foundation to fix it. Had another plumber come out and find and fix the small leak in one of our hot water lines for $900. We had signed up for their AC membership and the guy comes out to inspect our units. After he left the AC wouldnt run, turns out he left the breakers outside off with the boxes wide open in the rain. After we turned those back on we were freezing within 30 minutes because he left all the thermostats set to 60. He left the attic access open with the lights on up there. I get tiny mistakes but just the culmination of all of it left me feeling like these guys just dont care. Then the memberships, as you might imagine, are just an excuse for them to sell you stuff. But the way its presented you dont know if you need this stuff for the units to keep working or if its just a nice to have add on. I cancelled my membership but they kept charging me because apparently you have to give them 30 days notice. This company obviously cares more about making money than taking care of customers. I recommend you find a higher quality company that is more interested in solving your problems rather than for ways to take advantage of you.

Ca
Review №148

Adrian was great! He was very friendly and efficient, and did a thorough job. Im very pleased with the service.

Ke
Review №149

Josh was very thorough with everything he was working on, as well as being excellent in communicating the issues he found. He went above and beyond to make sure I was a satisfied customer. Will use again in the future.

Sh
Review №150

We are very happy with the service this company provides. Rene came and cleaned our air ducts. He is very professional and precise. He covered our furniture with plastic to help contain the dust while cleaning. His cleanup afterwards was great. He swept and ran a vacumn. We’ve used this company to service and repair our hvac system for several years and have never been displeased. Thanks again to Rene for all his hard work!

Ma
Review №151

Robby Dollar was amazing. Not only did he quickly diagnose my problem (fuse touching misplaced aluminum insulation), but he quickly fixed it and assured it wouldnt be a problem in the future. He laid out several options for maintenance plans in the future. There was no pressure at all in his presentation, only useful information. I did end up taking advantage of their service plan.Robby was on time and very friendly. I dont want anyone coming out besides him. He is the real deal! 6/5 stars. We are blowing icicles one again!EDIT: 10/23/23.I went ahead and got my ducts cleaned and some upgrades installed. I remain impressed with this company. All the work was done quickly and efficiently. Robby remains professional, yet personable. These are good folks and I look forward to seeing the results from my new cleaner upgrades.EDIT: 05/08/24Just had my courtesy maintenance done by Carmello. No cost, fast, and professional. He even changed my filters for me. He made me aware of a potential issue, but assured me I had time to make a decision. I opted to not take action just yet and he didnt pressure me one bit. He gave me a quote for when the time comes, at my request. If you want quality service that wont high-pressure sales pitch you...just use these guys. I know I sound like a spokesman for them (Im definitely not affiliated with them in any way except as a customer), but they are just this damn good.

Ta
Review №152

Our fan motor went out today, and the technician, Rafael, showed up promptly, was very personable and knowledgeable, and made sure everything was handled before he left.I had some questions after the fact, and Caleb was great about contacting me and answering all the questions I had too. He never became frustrated with me and handled everything very professionally.If you need an HVAC company or want to get scheduled for a maintenance plan, I highly recommend them. The owners are meticulous and demand nothing but the best from their employees. Simply put, they’re awesome and really know how to run a business.

Ca
Review №153

Robby came out for our winter tune-up and did a fantastic job. He was professional, knowledgeable, respectful of the property, and very helpful for us to understand our system. Would recommend!

Da
Review №154

Very fast and efficient serviceTechnician name Dustin Smith.He deserves 6 stars.

Ma
Review №155

Fast, friendly, honest, and thorough. George M was great to work with. Got us back up in running in just a couple hours. Highly recommend. Thank you!

Ni
Review №156

Robby Dollar was great! He was very personable and knowledgeable. He was able to identify some issues that a technician from another company could not. He explained everything in detail to ensure that I understood the problems. Pricing was very reasonable and absolutely worth it! Thank you Robby!

Ka
Review №157

This company was fantastic. One of our AC units went out at my commercial property and Robbie came out next day and had me fully quoted and fixed in just 3 hours. Absolutely phenomenal customer service. 🫡 Thanks so much!

Cl
Review №158

Robby was super helpful, very knowledgeable. Cliff was also extremely helpful in getting my new ac. Glad I went with these guys. The install was went by fast. Had me up and running in a day. Thanks to the installers Chris and Taylor.

Ry
Review №159

We’ve used 1st Choice for A/C needs for 2 years now. Most recently our technician, George, came by for the seasonal check and not only found an issue that was previously thought to be fixed, but did the work for free to get our system up to date. We appreciate the integrity to make it right without even asking. We are happy to keep doing business with them.

Ir
Review №160

I had the pleasure of being helped by Rene today! He was absolutely incredible, very kind, very knowledgeable. Couldnt have called on a better company or gotten a better technician. I will absolutely be back in the future for all my plumbing or hvac needs.

Ru
Review №161

The quality of our service today was excellent. Caleb and Rafael were prompt, communicative, efficient, and professional.They were able to get my furnace functioning properly same day before my out of town guests arrived for an extremely reasonable charge.Thank you again guys for keeping us warm. Looking forward to working with you again for our annual HVAC tune-up.

Ra
Review №162

We called 1st Choice because our AC didnt seem to cool the house properly. Rene showed up on time and was very courteous and knowledgeable. He checked our entire system and gave me tips on how to run our system more efficiently. He suggested some thermostat upgrades but did not pressure us into any purchases. I would definitely recommend 1st Choice and Rene. We will continue to call them for our AC needs!

Cl
Review №163

George was great and he explained all the services plan and offered. He was very professional

Br
Review №164

Always thorough service. Robby did a terrific job with my Heat Pump tuneup and pointed out items I need to be doing myself to help keep my system functioning at its peak. He also thoroughly explained upgrade options I will be considering in the near future.

Ra
Review №165

We’ve had first choice come out multiple times and I even have their membership now. Every tech they’ve ever sent out has been great. Thank you Scott Graves for your excellent service!!!

Ne
Review №166

Robby was very helpful from start to finish. He was knowledgeable and laid out all the options in a clear manner. The entire experience from making the appointment to finishing was enjoyable. I will do business with them in the future.

Je
Review №167

Robby Dollar was awesome. Very professional and had the knowledge to answer all my question. Was very quick on completing my service of my HVAC system. And help ID potential issues I may have and help get me in the right direction.

Lu
Review №168

Awesome customer service and awesome job from Adrian Jones the technician that performed my heating tune up. Totally recommended!!!!

Ca
Review №169

We hired this company for an inspection based on the number of reviews they had and their rating. After the technician spent a couple hours inspecting our system my girlfriend was given 2 options. Either install a new system or a laundry list of repairs needed. The system is only 11 years old. We decided to get a second opinion and the tech from the other company took the time to show me that nothing needed to be done and that there were no serious issues. He also showed me how the gauges could be adjusted to show false readings to convince a customer that they needed work that wasnt necessary. Would not recommend this company as it seemed strange to me that the system needed to be replaced already and the other company confirmed that it didnt need to be repaired or replaced.

al
Review №170

Very satisfied. This is the first time using 1st choice and had the having Mr Rafael service our unit. He did a very good job and got it fixed fast and made me feel so comfortable speaking to me in Spanish I highly recommend hiring them for your needs

Br
Review №171

Water heater went out and by mid-afternoon it was replaced. Josh and Ronnie were wonderful. They kept me informed and made sure all was in working order an trash picked up before they left. I have used several different plumbers over the years but 1st Choice will be handling all my future plumbing needs.

Ji
Review №172

We had 1st Choice come out to service our AC and rebalance duct and Dustin was spot on, knew what the issue and fixed it right off. Thank you Dustin and 1st Choice.

Ca
Review №173

Overall first two visits w our technicians was great they were extremely helpful, which is why I gave two stars I definitely believe it’s commission based, so they will convince you to buy new unit, which we did, to avoid a hot summer however prior to speaking w a representative over the phone was assured how we make our payment over 10k n pay the remaining on Wednesday, if our payments approved for 10k what in your right mind thinks we don’t have the integrity and ability to pay the rest w honesty, instead we were harassed back to back calls, leaving voicemails stated he was extremely concerned and wanted to figure out what was discussed which should’ve been taken notation in doc as it was discussed over the phone, like any business dealing w customers financial information, so Mr.Dane wouldn’t have had to been acting this way, it’s absurd we kept getting calls by a rep named Dane, who character seemed annoyed and hostile ,as if we are the type to scam and take advantage of what was discussed as valid to be able to pay on Wednesday, however it was worse when Mr.Dane who also threatened my husband that the remaining payment better approve processing on Wednesday or else, what type of integrity and customer service is this, if it’s not done this way it should’ve been explained prior to making the payment on Monday and waited for Wednesday. I don’t believe the technician or laborers are the issue it’s the one punching numbers and invoices in the office that talk w less integrity than the ones in the field.

Ca
Review №174

I have to say in these times when customer service has been on an incline, Joshua, Aaron, at first choice plumbing has renewed my faith in customer service. He was honest on time and very efficient on handling my plumbing problems in my house. I highly recommend using them for any service that they can offer. Thank you, Joshua.

St
Review №175

Robby Dollar was very helpful and knowledgeable. He fixed my ac issue and informed me on how to maintain the unit for the best results. I was grateful to have immediate assistance.

Mi
Review №176

1st choice was awesome from the sales portin with Mickey to the install from Robert. We had one hiccup along the way with the wrong part getting picked up at loading but was correctly resolved. Install looks great the system is operating normally.

Ga
Review №177

Robby Dollar did an excellent job. He was on time and explained everything. I appreciate his explaining things that I could do to keep the ac system more efficient and last longer. Outstanding service.

De
Review №178

Scott Graves was so nice he explained everything in detail to me about my AC unit and made sure that the understood. I would definitely use 1st Choice Air Solutions again.

Ca
Review №179

Service was great. Technician was well trained and explained the problem to me very clearly. Very friendly. Hope to see him again with my follow up work to be done.

Ed
Review №180

Adrian Jones did my service, On time, polite and efficient. Gave me a quick run down of my system and let me know there were no issue..

Ni
Review №181

Carmelo did a great job explaining everything and was very thorough in the work he did and the time he took to explain the issues to me. I appreciate the set pricing and the multiple options he gave. Highly recommend!

Me
Review №182

1st Choice Plumbing Heating and Air Solutions sent Robby Dollar to come out and give us a Free 2nd Quote on Tuesday and he had us all fixed up by Friday, we had to replace an evaporator coil and although this was not fun for us Robby put us at ease! We trusted him in our home and around our kids, he did an excellent job and he now has loyal customers that will be asking for him as their perferred technician!

Ma
Review №183

Our air conditioner went out and we called 1st choice in the afternoon, they came out the next day. Robbie diagnosed the problem and had us up and running the same day. He did a great job and explained everything well.

Ja
Review №184

Michael was very courteous and professional and took the time to explain my A/C problem to me in a manner I could understand. I would not hesitate to contact 1st Choice Air Solutions again with any problems that arise in the future. I would also recommend them to anyone in need of service.

Ev
Review №185

Incredible experience! Robby Dollar is fantastic! We received service within 45 minutes of our call. A full accessment was performed and we were informed of all the issues, shown pictures of them, educated on our system setup, and offered both reactive and proactive solutions. The best possible scenario for service! We selected the membership plan on top of our service as well as the proactive solutions offered, which will save us a lot of money in the long run. We are definitely looking forward to our membership benefits and excited we finally found a great A/C company!

St
Review №186

1st choice came to our rescue when we lost our down stairs unit making our house unlivable-not only did Caleb come to our house to see the state of our unit, but as it was obvious it couldn’t be fixed he worked hard to find us financing that would fit our budget-then his crew came in and tore out the old unit and did a outstanding job -and quickly I might add -and had the house cooling in about 6 hrs -I worked construction for 15 years and this team was over the top-not in completing the work but also insuring the house was kept clean. Very professional and that’s not always the case these days. I have a hard time trusting people and companies but 1st Choice has my loyalty and praise.again thanks to Caleb-Brandon-Gabriel and the rest of crew for outstanding workSteve Schlesinger

Ky
Review №187

George and Tyler were very professional and polite. There was no pressure to purchase something on the spot and provided several estimates for me to make an informed decision. I will be a returning customer.

Ma
Review №188

Dustin Smith with 1st Choice was great! My AC motor was damaged and he repaired it within the day! A life saver in this heat.

Ca
Review №189

Robby was amazing and trustworthy! He was incredibly efficient, hard working, and thorough in his assessment of what needed to be done. Issues with a heater is very stressful during a winter freeze, but this was very non-stressful. Highly recommend!!

Em
Review №190

Robby was extremely helpful and friendly. We had our air conditioner go out and they were able to come out the next day and quickly discover the problem and get it resolved in the same visit. Highly recommend!

To
Review №191

Carmello Diaz came and serviced our air conditioner and was very professional and performed the maintenance with little interruption to my time while I worked from home. He informed me everything was looking great. He was in and out and knew what he needed to look at.

Ra
Review №192

1st choice plumbing responded quickly to my plumbing issue (clogged drain). Cleared my drain for a reasonable price. The technician, Maxwell Reardon was courteous, knowledgeable and throughly explained the problem. Highly recommend.

Is
Review №193

They were great. Our technician, Robby was very helpful and professional. He explained everything very clearly and easy to understand. We got a new AC unit installed. Everyone did a great job

Ji
Review №194

RAdrian friendly answered my questions and easy terms to understand.On time and appreciate the fact they dont stand right in front of the door. Always have picture IDIll use them again 100 percent!!!Hes was pleasant and courteous.

Ch
Review №195

Carmello Diaz took care of my preventative maintenance. He was efficient and explained everything well. Thanks Carmello.

Er
Review №196

I had an excellent experience with the air conditioner technician, George Miser, who serviced our home on 6/20 for our spring/summer check up. George was prompt, professional, and knowledgeable. Through his check up, he was able to restore my AC to its optimal performance. I highly recommend you request him if you are in need of air conditioner maintenance. Thank you for the great work, George!! We will be in touch on the two safety feature system options we discussed today.

Ga
Review №197

Quick to arrive, gave a complete review of system status, friendly and professional. Thanks!A few months later had a review of water system as part of membership, Josh Aaron did that and was friendly and efficient.

LK
Review №198

Both techs were very professional and thorough. Pleased with the service I received.

Ch
Review №199

Robbie Dollar was great. Repaired what the problem was and gave us options on our old system. I asked plenty of questions and he answered honestly which is awesome. Definitely calling back when I need my old system replaced.

Information
1149 Photos
199 Comments
4.8 Rating
  • Address:2851 Tinsley Ln, Fort Worth, TX 76179, United States
  • Site:https://1stchoiceairsolutions.com/furnace-repair/
  • Phone:+1 817-518-4728
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as women-owned:Yes
  • Small Business:Yes
Service options
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Repair services:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointment required:Yes
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