Restoration Solutions

15600 Trinity Blvd Suite 108, Fort Worth, TX 76155, United States
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Restoration Solutions
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Sy
Review №1

I had an excellent experience with Restoration Solutions. Their team was professional, efficient throughout the entire process. They quickly assessed the damage, provided a clear plan of action, and kept me informed every step of the way.The crew worked diligently, ensuring the restoration was thorough and completed on time.I highly recommend Restoration Solutions for anyone in need of reliable and high-quality restoration services. Thank you for turning a stressful situation into a manageable one!

Ro
Review №2

They Always deliver excellent customer service. My requests have been completed next business day. I am completely satisfied with their ability to get carpet stains out.

Ha
Review №3

We really appreciated (Eric) he’s a great Tech, he was honest about our high traffic area, and went above and beyond. Both Amanda and Marisa were great with booking appt. They made it easy to do and were very friendly.We would highly recommend this particular carpet cleaning company. Ty

Mi
Review №4

I really enjoy working with Restoration Solutions. Ive worked with them for a few years now at 2 different companies. Theyre always courteous, quick to respond, professional and their prices are very reasonable compared to other restoration companies. Always a pleasure!!

M
Review №5

I contacted Restoration Solutions because my upstairs bathroom pipes leaked, causing water to flow into my gameroom and damaging my downstairs ceiling. While the technicians were friendly, their lack of attention to detail—especially regarding cross-contamination—was deeply concerning.The first technician arrived the same day and used a hygrometer to assess the water damage. He identified the affected areas and removed the soaked padding but incorrectly stated that the tile was not saturated , despite clear discoloration in the grout caused by standing moisture. He then brought in a water extraction machine and explained he would use a plant-based cleaning solution to inhibit and/or kill mold, bacteria and fungal growth.However, when he turned the machine on before connecting the hoses and wand, contaminated water sprayed out everywhere,a burst of extremely foul-smelling air and water permeated my home. This filthy water, clearly from a prior remediation job at someone else’s home, splattered onto my wood floors, leaving an unsanitary mess. Shocked, I quickly grabbed towels to clean up the contaminated water. The technician eventually connected the wand, suctioned up the remaining water, and lightly sprayed the cleaning solution. He used a cloth to dry the floors but failed to properly disinfect the affected areas or thoroughly apply the cleaning solution before or after the extraction process.After addressing the downstairs area, the technician moved upstairs to extract water, removed the baseboards and toekicks, and set up a dehumidifier and fans. However, he left without properly sanitizing the upstairs areas, leaving me deeply concerned about the hygiene and safety of my home.The next day, a second technician arrived, apologized, and explained that the first technician should have saturated all contaminated areas—including the water sprayed from another home—with cleaning solution before extraction. He also brought in an air scrubber, but its filter was filthy, causing the room to appear cloudy for the first 30 minutes of use. To make matters worse, the technicians had not ordered the proper equipment to address the ceiling leakage, forcing them to improvise until the next business day (this occurred on a Saturday morning). Again, they left my home without cleaning up the area where they cut open the ceiling.As a result of this experience, my daughter’s asthma and allergies were triggered, and my family was exposed to unsanitary conditions that posed serious health risks.Restoration Solutions, your lack of preparation, failure to follow basic sanitation protocols, and use of contaminated equipment from other homes is unacceptable.Do better, Restoration Solutions!Please note I spoke with the manager and the plan was not adhered to as discussed.

Da
Review №6

Miguel “Mike” took care of me when I needed it the most but also Educated me, If anyone deserves a raise or award it’s him for being the leader he is and also being a great person !

Ca
Review №7

I am so happy with the job Restoration Solutions did! We were able to schedule quickly to have the technician come out and clean the carpets in a rental house before our moving day. Stains were removed and everything smelled fresh and looked clean. We will definitely use them again in the future!

Pa
Review №8

We have worked with this company for many years. Very prompt, courteous and detailed oriented.They do a great job on our carpets. Very honest people. If they come out to inspect and they feel the carpet needs to be replaced they let us know instead of cleaning. They have never charged us for an evaluation. This means they don’t make a dime by recommending replacement.Great group of people! I highly recommend them.

Je
Review №9

Great customer service. Needed a last minute cleaning and they came through. Always a pleasure working with their team

Pa
Review №10

Vendor was on time and did a great job! If I ever have any carpet cleaning needs, this is my go to company! They do much more than just carpet cleaning as well! I highly recommend Restoration Solutions!

TJ
Review №11

We had A full floor replacement, paint, baseboards, and our master bathroom and guest bathroom restored after a flood. The renovation was not without it’s challenges but Restoration Solutions resolved the issues and we ended with an amazing Master bathroom and beautiful new floors. I appreciate that Restoration Solutions will stand behind their work.

Ro
Review №12

I highly recommend Restoration Solutions. They are prompt, dependable, reliable and provide excellent professional service. I have been using them for years to clean our carpets for both my business and my residence, and I am always happy with their service and pricing.They also did an excellent job when I had a water leak at my house and helped me resolve the situation with any insurance company. Again, excellent, professional service at a reasonable price.

Au
Review №13

As a builder Restoration Solutions is my go to company for anything water related. From demo to extraction and everything in between they can do it all. Phone call away and you will not have to sit around and wait on hold, they are quick and efficient when it comes to getting someone out ASAP. Ive met and talked with a dozen techs over the years and have never been disappointed with who they sent out. From their knowledge to actually getting the work done in the cleanest and least invasive way possible. Once they finish the job you can be 100% confident it was done correctly and thoroughly. Great company all the way around. Big thanks to Tyler for running and managing a tight ship.

Re
Review №14

We are delighted with the work that Restoration Solutions has done for us. The crews have been polite, respectful and very tidy with their work. It has been a pleasure and we will use this company again, heaven forbid it would be because of an insurance claim.

La
Review №15

I was very impressed with the service that Alexis provided. He was knowledgeable and very thorough with his inspection of my home. He listened to my concerns and talked me through everything that he checked. I definitely will use Restoration Solutions again.

L
Review №16

Through my work in construction, I have contacted Restoration Solutions many times over the last almost 8 years. They are prompt, professional, knowledgeable and take great care of my customers. They are my go to for any home needing restoration services. 10 out of 10, 24/7! Highly recommend!

Ch
Review №17

I have used Restoration Services many times over the years and they never disappoint. They offer a range of services and every time I come out highly satisfied. This most recent visit was for duct cleaning and decontaminating the ducts after a bad mold outbreak. Guys communicated prior to arrival when they would show up and were very professional while on site and answered all questions asked with informative answers. Yall rock!

Me
Review №18

Great service when I needed help, fast! From scheduling, to the remediation team the service received was professional and easy to work with. I highly recommend the Restoration Solutions crew without hesitation.

Sh
Review №19

From the beginning of the process working with Todd to the end of the project and working with Ashley, my project manager. I will say once the decision on flooring style and color was made the process was pretty quick. The guys that completed the work was professional and tidy with this assignment. I am satisfied. Thanks again Ashley.

Na
Review №20

I have worked with Restoration Solutions for many years. They are professional and prompt to respond. They will help with anything from a simple carpet clean to working through the insurance company to rebuild a property after fire or water damage. Highly recommend.

Av
Review №21

Great service, great team members. We have been using restoration solutions for the past 4 years and have used them for carpet cleans and restoration work. Happy with the service and would recommend!

Ha
Review №22

I have used them to floods and fires and they have always done a great job for me. Restoration Solutions communicates openly and with integrate. Tyler is honest and is very knowledgeable in the restoration industry. I would definitely recommend them!

Ke
Review №23

Prompt and efficient. Tech called with his eta. Office personnel is very friendly. The ultimate goal of preventing growth was achieved. Improvement suggestion, I would like to see daily moisture checks or remote monitoring. This can prevent charging for more days than necessary. On day two I noticed the equipment had tripped the breakers and was not running. I reset breakers and repositioned air movers and resecured dehu drain hose. This could have been caught with a daily monitor. Other than that, I appreciate the service and will continue to use Restoration Solutions.

Ch
Review №24

This was the first time we got our air ducts clean and I was thoroughly impressed with our technician, Eric. He did an excellent job and was very courteous. Now we can breathe easily.

Am
Review №25

We use Restoration Solutions often for clients and have been happy with their work.

Ra
Review №26

I have used Restoration Solutions for my properties for over 5 years. The work is always top notch and the pricing is a lot less thatn other companies. Restoration Solutions has always been quick to respond and flexible whan I need to have the work completed. I would highly reccommend using Restoration Solutions to anyone.

Me
Review №27

Thinking of using Restoration Solutions? RUN FOR YOUR LIFE!Absolutely worst company out there. They came to us as an insurance referral. They turned out to be a nightmare. Demanded all this money up front. Then, they stopped paying their subcontractor, who then stopped working. We had to discontinue their services and go with others. We paid them for completing their work, but then they demanded another 2K for work they never performed. Dont use them, folks. Worst company and experience ever. Youll regret it!

Ch
Review №28

It was satisfying to observe craftsmen who knew what to do and who worked steadily all day long. Not only do you have good workers on your crew, but good people as well. I never worried about leaving them alone in our home - trusting them completely. We had some fun too and I actually missed them when the job was completed. The workmanship was far above average and I would proudly recommend your company to anyone. Thanks for making this an enjoyable and exciting experience for us. Your company set a new standard for exceeding and meeting customer satisfaction.Additionally, whose is the first voice that any customer will hear when they call your business number? It is the person who can communicate information well and be an active listener. We have thoroughly enjoyed our relationship with your company, especially because of your customer service rep, Kristie. She is undeniably an asset to your organization. She consistently drives the business forward. Restoration Solutions surpasses a 5-star rating.

Ir
Review №29

I have always had an amazing experience with Restoration Solutions. I primarily work with Amy for scheduling and Miguel for estimates, carpet cleans, water extractions, etc. I receive great customer service and a sincere willingness to help. Miguel is always prompt, honest and accurate on his estimates, and provides quality work. I couldn’t ask for any better!

Ga
Review №30

Wolf was amazing throughout the entire process and was very accommodating. Our house flooded 2 days before i had to leave town and he was flexible with working with our neighbor to let him in and out when needed. His communication was 10/10 from the day he arrived and I trusted him even when I was gone. Would recommend Wolf to anyone using Restoration Solutions!

V
Review №31

Restoration is excellent. They are communicative, polite, responsive, and conscientious. It was an extremely pleasant experience getting a new roof from this very professional company.Allison H, Todd M, and Tyler Otto (owner) were all a pleasure to deal with.The roofers themselves were great and my property was left cleaner than when they arrived. And my roof looks great.This is a good company and will get my business again. I recommend them to all.KU

Ch
Review №32

Restoration Solutions has done a most professional job in the process of restoring my house after thirty years of ownership. Conner has chosen excellent crews who have made those parts of the house they worked on look like new. Conner has kept me informed of when he has people scheduled and they showed up on time. This is just the first step in restoring the house and I will use Restoration Solutions for the rest of the house.

Ed
Review №33

Great experience with Tyler and David. We have used them on two different occasions and will continue to use Restoration Solutions as our go-to. We had two large leaks in our house and the team responded quickly working into the night to ensure everything was dry. We also used Restoration for the renovation work and everything came in on time and on budget looking great. I cant say enough about the professionalism, timeliness and work quality of Tyler and his team. I highly recommend Restoration Solutions to anyone looking.

Cl
Review №34

Restoration Solutions has been great to work with! They are very responsive, provide quality work at a very competitive rate, and are extremely reliable.

Ja
Review №35

Shannon Leverton was referred to me when I was looking for a roofer to replace a hail damaged roof.  He told me to call him when the insurance adjuster came out and he would make sure they didnt miss anything.  He had been an adjuster for 25 years himself and knew what to look for.  Thank goodness he was able to be my go between.  Not only did my house roof get replaced but there was damage to my outbuildings that I wouldnt have known to even ask about.  His crew did a superior job.  Everyone was courteous and professional and did a great job cleaning up.  I highly recommend them.

Al
Review №36

Restorations was super efficient with their work! They were willing to work with me and got my demolish done very quickly. I had no issues with them and they left my house nice and clean after the demolish. I highly recommend this business. Miguel and Eddie were a huge help to making this go smoothly as possible for me!

Ta
Review №37

Wolf, Miguel and Cesar helped perform water restoration activity at my new property due to plumbing water leakage. They communicated with the builder and kept me informed in the entire process. Amanda coordinated the schedule to work with my timeline. Very professional company and definitely recommend others.

Ra
Review №38

Restoration Solutions has handled all myClean up issues for several years. The guys are always quick to respond and handle themselves very professionally.

Su
Review №39

Two months after we moved into our newly built house, we discovered that plumbing had not been connected properly and we had mold and buckling wood floors. Thank goodness for David and the other guys assigned to our job. They were responsive, professional, knowledgeable and thorough. And they gave us confidence that they could and would do a fabulous job. They surpassed every expectation we had to make sure our house was dry and mold free. And gave us peace of mind that our brand new house was safe to live in. Thank you! Thank you! Thank you!

Je
Review №40

They did a great job and on time, which was super important to us. Thank you!

Co
Review №41

Being in the multi family industry for 12 years, I have never been so happy with a carpet cleaning company! They are prompt, efficient, great at their jobs, and dont lie to get more money. Miguel has become part of our team because he is here so frequently. The entire office staff is always on top of things, friendly, and rarely make a mistake. The pricing is fair and the service is top notch. Not only do they do carpet cleaning but they offer so many other services that are just as great. Keep it up guys!

li
Review №42

I had damage to my floors and ceiling from a upstairs shower valve. Darrell came out and was very professional and told me what would be done to correct the problem . Melissa came out also and she was very pleasant and knew her job well. I had read a lot of negative about this company so I was expecting to get less perfect service from them. I was totally surprised. Everything that I read negative I did not see as I was really paying attention to what was being done. Darrell I give KUDOS the floors , the ceiling were perfect they even cleaned the carpet. I was very satisfied with their work.

gl
Review №43

Had Water damage from a pipe that had been leaking for ages (unknown) and they came out inspected it got in a mold team and had that taken care of then the work to repair and replace started. Tyler & Connor are wonderful to work with they made sure I understood everything that was happening every step of the way and they took the time to explain it if I didn’t.I highly recommend this team for all your restoration needs. They deserve a full 10 stars instead of just 5.Thank you so much for helping me restore the home I grew up in.

Sa
Review №44

I have used Restoration Solutions for years now. They have always made me feel that my property comes first. Miguel has always been friendly and so professional and does a fantastic job. I really can’t imagine having anyone but him to clean my carpets.

As
Review №45

Tyler and team completely remodeled our master bath. We LOVE it!! He gave great advice and was attentive to every detail. Everyone was professional and pleasant to work with. It turned out beautiful and is exactly what we wanted for a fair price.

Do
Review №46

Mr. Otto Tyler , Members of Restoration Solutions, your company just finished work from water damaged I received in my home. I would like to thank the following members of your company for their work and professionalism. Starting with Melissa Jones, Kristie Crozier, and Kevin Brown, their patience, professionalism and attention to detail was very much appreciated. The quality of work performed to correct the damage was excellent. I will recommend your company to friends and family.

Al
Review №47

I saw in March damage that had happened to my house in February during a Texas style windstorm. My shingles were all over my lawn, and I had black lines in my roof.I called my insurance agency, and told them I wanted someone they worked with. They sent me to Restoration. I called them and with in a day or two they were on my roof looking at the problem and agreed, this roof was bad, really bad.I waited a week and called the company who said they had given it to the Project Manager, Conner V. He told me that the insurance agency had not approved it yet, but he would get with me when they did. I turned around called the insurance agency who approved it. I got a call from Conner the next day. He asked to come out that next Tuesday, then I had a medical issue that delayed this. He worked with me, and he came out the next week. He brought out the contractor so that I would recognize him, and two weeks later they were on my roof. Because I had no leaks, which was because I had two sets of shingles on my roof.The contractors men came out, and were super nice, super respectful to my wife and a four hour job took 12, because of all the work they had to do. My roof had had no work done to it in the 20 + years I have had this house. These guys were extra careful to not leave any nails, ran a magnet several times over my lawn, and stayed way past what I expected, cleaned everything, trash, shingles, even the other little waste that comes off the shingles, it looked great. My house actually looks happier, weird I know.Conner V came back two days later for me to sign the final document after I paid the 2nd half of the total for the work.Restoration was great, timely, nonintrusive, helpful and caring. Thank you for all your work and professionalism. Each of you deserve your own award for how easy this was, and I am extremely happy with the 3 year warranty on the work and 20 year warranty on the shingles themselves. Be Blessed my friends, I hope I never need you again, but if I do, I know I have competent people in you. Sincerely and with great appreciation, AllenD.

El
Review №48

Wolf from RS was awesome! He got me hooked up with getting some vents inside my home after a reinstall of a sink that went wrong from another company. He cut the sheetrock and trashed my baseboards that were damaged. I am a happy customer with the service & care they had to my home and most importantly they responded efficiently to my issue. Thank you so much for the service and help ! Keep it up :)

Di
Review №49

Contractors did a great job but working with Restoration Solutions has not been a good experience. Have been working with them since the first part of June. Finally got floors in after picking what we wanted within a few days of getting samples. Had a couple of issues that just dont seem to be getting solved. Husband had to take morning off from work for a plumber who then called at appointment time to say it would be in between another 4 hours before they could come & fix the problem. Now my husband wont get paid for taking a whole day off work. We were quoted for padding under the vinyl flooring & transition strips but when the floors were installed & we asked about it we were told we really didnt need it. For this to be the middle of September & this all started in June, I think its been way to long. Had floors done in the past & it didnt take this long. Spoke with the owner about issues and the problems were solved quickly after doing so. The floors look great and we get compliments on them all the time.

Al
Review №50

Restoration Solutions is the only cleaning company I will use. Ive used them countless times for business needs and feel comfortable using them for personal use as well. Tyler, Sean and Cody do a fantastic job at making sure all questions are answered, and issues are resolved. Very dependable company, day or night, even weekends.

Ky
Review №51

Restoration Solutions is a fantastic company! They are very prompt, extremely efficient, and excellent at what they do. Shout out to Shawn Hudson and Melissa Rink! They are extremely hospitable and go out of their way to make sure we at McDermott Place are always happy! I would definitely recommend them to all family, friends, and businesses.

Am
Review №52

Restoration Solutions is the only carpet cleaning company that I will use on my property and any future property I may have. Miguel is our technician and he is always honest, accurate and detailed. Miguel always has a smile on his face and is willing to help in any way he can.

Od
Review №53

I highly recommend Restoration Solutions!!! I called yesterday with a concern about an a/c leak I’d had off and in for the better part of a year. Finally my unit was replaced, but I still had concerns. Restoration Solutions gave me peace of mind. I had to warn the tech of my cats... one will hide, one will help. I think he actually liked the help. Thank you Restoration Solutions!! I won’t hesitate to recommend you! ❤️

Ma
Review №54

Restoration Solutions was a lifesafer, immediately following the Feb. 2021 freeze and extensive flooding and water damage our office building sustained in Grapevine, Tx. They were on nsite day one, engaged a large team that cleaned up the mess and dried out the building in short order. They also completed extensive repairs and additional upgrades in a very professional manner, delivering a much improved building for our tenants. Our project manager, Todd, was especially great, keeping the line of communication always open, being totally responsive, and being instramental throughout the project and to completion. I would highly recommend Restorations Solutions - Mark L.

Ch
Review №55

Tyler and his employees did a great job and are very professional and easy to work with. I would absolutely use them again.

Br
Review №56

Restoration Solutions have excellent service, quality, and results. I wouldn’t recommend anyone else for your carpet cleaning needs.

Jo
Review №57

“Restoration Solution’s helped repair a fire damaged property we manage in Fort Worth. Todd, Melissa, and the rest of the Restoration Solutions team really handled their business throughout the process. It made the repairs seamless for my team and we were able to get the property operational in a reasonable time frame. The building looks great and we are very pleased with the outcome.

Be
Review №58

We contracted with Restoration Solutions when we had a pipe burst during the Texas February 2021 freeze. Todd McMullin was assigned as the Project Manager. Todd has done a very professional job during the process, which took over seven months. He coordinated all of the vendors, including carpet, ceramic tile, VCT, plumbing, hardwood floor, painters, and general contractors. He listened, explained things when I needed further explanation and was very responsive when we had questions. He would stop in to inspect the work that was done and would meet with me to discuss the progress. Heaven forbid we ever need to repeat a project like this again, but if we did, I would contract with Restoration Solutions again, and request Todd as the Project Manager.

Da
Review №59

All the heavy rains caused water to rush in through my roof vent. There was ceiling damage that needed repair, plus I needed something done to prevent this in the future. From the moment they answered the phone, I felt comfortable. They examined the job and suggested some small improvements to my roof to correct the water seepage. The estimate was very reasonable. They got us scheduled and quickly got the work done. All of the work looks great and we are very satisfied with the whole experience. We will certainly reach out to Restoration Solutions in the future, when we need anything.

LO
Review №60

We had a major flood at our property from a fire on the 4th floor. I called the emergency service to extract water. Victor, John and Christian responded within the hour at 8 pm. They began water clean up and didnt leave until 2:30 am. For the next 2 weeks they responded daily to check condition of moisture in ceilings and walls. They provided equipment to remove remaining moisture to prevent mold buildup. Which NO mold appeared and any drywall that might was removed. Victor and his team of John and Christian did a GREAT job ! And we are above pleased with their service.I would highly recommend Restoration Solutions and the team of Alex, John and Christian.

Sh
Review №61

Restoration Solutions responded quickly to mitigate damage from a water leak in my attic. Wolfe worked quickly and professionally to mitigate the damage. He kept me informed about the progress, next steps and arrival times for all appointments. I would highly recommend this company and Wolfe for any damage mitigation needs!

Ta
Review №62

7/3/2018 Estimate to repair requested.7/5/2018 Project manager (Kevin) came out to review all damage, take pictures and get all needed information and measurements to supply me (the home owner) with an estimate to repair all mistakes and damage from a previous contractor. Melissa then came out for a final review and provided a very detailed estimate. Melissa was very helpful professional and did a great job.

Ap
Review №63

Restoration solutions did a Outstanding job Cleaning one of my commercial HVAC jobs i am working on. Alexis and Cesar are very professional and very knowledgeable. Definitely my go to company for HVAC work.

Wi
Review №64

When I had flooding at my apartment not too long ago in my townhome my landlord called a third party company called Restoration Solutions based out of Arlington Texas. To prevent further damage to my place I told them to go ahead and start the process of extracting the water from my apartment. I spoke with a gentleman called Claudio (he was a very nice) I asked him for his personal number to call/txt him in case I needed help with the equipment they left. He provided me this and after seeing that the dehumidifier wasn’t working after the first night at my townhome he said his colleagues would come to fix it. However 3-4 days passed and they never showed up and I never received any phone calls to let me know when they would come pick up the equipment or come fix the dehumidifier. Keep in mind I was never told by this company I would be charged a daily fee nor was I given an estimate before the work was done. They eventually picked up the equipment and when they billed my apartment (technically me) they had charged me for a faulty dehumidifier and also unnecessary blowers that I didn’t even end up using along with a daily rental fee for the faulty equipment. When I spoke with Mr. John Tyler Otto (CFO) he was very rude to me, was not empathetic at all and also accused me of not being the customer even though I was paying for the services out of my pocket. He said that my apartment complex was the customer therefore I wasn’t and he didn’t want to speak to me about all of the issues I had with the services provided. He was very rude, unprofessional and argumentative. He did nothing to try and make things right and is one of the few reasons I am leaving this review. Please be cautious about this business as they charge you for faulty equipment, weren’t up front with fees before coming to work in my town home and failed at working with me to address my concerns about the quality of their service and the excessive fees that were charged for equipment that was faulty or not initially installed properly. The invoice they sent me was for $522. None of this information was provided before the job was done. I feel like they (Restoration Solutions) took advantage of me during this stressful time.

Jo
Review №65

Hired by my apartment complex to do a simple mold removal and hvac cleaning. Did not setup negative air containment, carried unbagged moldy debris through my apartment, did not setup negative air on the hvac system before the ducting cleaning, causing mold and other debris to spread across my carpet, did not follow protocol, argued with me about what was in the protocol, then after being corrected and having it proved that protocol wasnt followed, STILL ignored protocol. Now all of my stuff is cross contaminated and theyve claimed their done. Theres still visible mold growth on the drywall. Overall, these guys are scammers! Do NOT use them!

Ro
Review №66

David and crew REALLY handled their business. I called two other companies before calling Restoration Solution (one rhymes with Merve Dro) and both promised to get back in touch with me. Neither did. I called Restoration Solution and David picked up and got the ball rolling. (Mind you it was close to 11:30 PM) They took care of the water damage we had and had fans installed and running in about three hours of getting there. The other companies finally called when Restoration Solution was wrapping up.I really cant say enough about this company. As David told me, they take care of you from start to finish. The claim adjuster came today and was VERY impressed with the way everything was documented and handled.So in closing if you need their services dont hesitate to call Restoration Solution.

Tr
Review №67

I had my carpets cleaned and Guillermo was a great. He was prompt, friendly, and was willing to go the extra mile. I would highly recommend his quality service.

De
Review №68

Restoration Solution is the best in the business. Always promot and professional. I would definately recommend for all of your motigstion needs

Er
Review №69

They are always professional and courteous. Caesar does outstanding work , very reasonable on cost also

Sh
Review №70

I was very disappointed with the quality of work done by this company. They were supposed to repair cabinets and walls following a fire and the work done was so poor the wall began to crumble. The cabinet doors were secured crooked and some of the screws were not replaced at all. They did not even cut holes in the cabinet for the gas stove nor did they measure properly for the height. They had to come back twice because the grout had so many areas left undone. It took over 4 months to complete a 4-6 week project. If they site would allow they would get zero stars.

Ca
Review №71

Great company! Overall they are reliable and have great customer service. Miguel is a great tech always on point. We have a pretty big property and they always come through. Would definitely recommend.

Ha
Review №72

This was a major job that started in June 2020. Conner took over in March/April 2021! This is a difficult time due to the Pandemic that causes shortages. He has done an excellent job in expediting the work and the permits! He has been very responsive and has kept on top of the things that are important! He is very polite and diligent - and most importantly he does what he says he will do!

Tr
Review №73

Best water restoration around. Havent let me down yet.

Ja
Review №74

Shawn Hudson and Melissa Rink are two of the most professional vendors I have ever worked with. Restoration Solutions are always accommodating to our demanding schedule at McDermott Place Apts. 5 stars across the board!

Ri
Review №75

We use Restoration Solutions consistently. Very trustworthy company. Knowledgeable staff and technician’s.

Jo
Review №76

I was extremely satisfied with the professionalism & service that was extended during the duration of my project. Kristie Crozier, Melissa Jones & Todd my Project Manager were very courteous & very responsive during the course of my project.

La
Review №77

Restoration Solutions has provided exceptional service for our apartment community for over five years. We can count always count on them for reliable and thorough work.

Ru
Review №78

Terrible company to work with. After a long time giving them a chance to give better customer service decided to dump their service. Terrible technicians in general.They are servicing 2 other properties under our Management company and we working on new service providers as well for those properties.They will charge for services that you never approved o know about it till you get the invoice and when you call to ask you get a rude woman on the phone saying well it had to be done but never called or sent estimate of cost to manager for approval.Person answering the phone is so rude when it comes to take complaints questions or suggestions.Horrible experience. Will never recommend their services to anyone.

Br
Review №79

Julie is the best she always takes care of me and most of my needs are same day service I call at 4pm and she had a crew there by 6pm great service and a great group of people.

Di
Review №80

I have been in the industry for a long time. And will say that Miguel always comes in with a great attitude no matter what we have for him. He always does have a smile on his face and does all his carpet cleans so quickly. In emergencies he acts and helps anyway he can.

Am
Review №81

We have been using this company for a few years! They are absolutely amazing!!!! The technicians are friendly and very good at their job and the office staff is very friendly and professional. We love Restoration Solutions!!

Sh
Review №82

I have used RS many times to clean carpets and have had zero issues. Nothing but quality for Restoration Solutions!

Ji
Review №83

Great service and job well done by your agent.

Ga
Review №84

Excellent customer service. I definitely recommend Restoration Solutions to anyone with flooring issues. Guillermo is great, always friendly and professional. I highly recommend this company!!

Te
Review №85

Conner went above and beyond. He was always in touch, always came by to check on things and even pointed things out that needed to be touched up that I didn’t even see. He listened and delivered on everything he said he would. I would recommend him to oversee any project you may have.

Sc
Review №86

Paige does an amazing job taking care of us and our clients, highly recommended! 5 star service and great prices on every job they do!

Li
Review №87

This company came highly recommended by AC Works 365.They did a thorough cleaning, also very polite and professional!! Thank you guys!!Staff on phone, at the office was also very sweet and professional., Thank you.

Pa
Review №88

Ive only had the inspection done which includes the measurements and estimate to do all the tear out work. The were prompt with appointment and estimate.

Ba
Review №89

They were exceptional, communication was excellent. Todd was available any time we needed to visit with him. All sub workers show up on time and keep area as clean as possible.

Re
Review №90

Guillermo services the property where I work and does a great job. He is accurate, provides a quality of service, and always has a positive attitude. Thank you for all that you do Guillermo!

Ku
Review №91

Highly professional crew. Did a great job for us and couldn’t recommend them more. If you’re looking for punctual, professional restoration service, this the company to choose.

Ro
Review №92

Everybody was very responsive, professional and pleasant. Especially Conner. He made sure I was satisfied with the work. I highly recommend this company.

Te
Review №93

Will definitely refer this company to friends. Excellent customer service. The techs were professional, courteous, and answered all my questions kindly. Everything was explained to my satisfaction.

St
Review №94

Prompt service, and staff is very efficient and friendly.

An
Review №95

I love this Team! So awesome! Cody is the best and they all are professional, never a doubt about them! 100% Sure to get the job done! RIGHT!

Ro
Review №96

Very prompt with superb communication. We always new what the next step was going to be. Work is high quality.

Sl
Review №97

Great and timely professional service. Big shout out to Alexis for making it easy on us and going the extra mile!

Jo
Review №98

In the construction industry you need a company with great results. Restoration Solutions is the best.

Om
Review №99

I’m a home builder and we use restoration solutions and they always hit the mark on any issue I have. Would recommend them to anyone.

Am
Review №100

Wolfe was great! He explained everything to me and answered all my questions. He was professional, kind and patient!

Vi
Review №101

They were very professional, friendly & easy to work with. All of the work done was of good quality.

Ja
Review №102

Extreme Professionalism, Dedicated to do the job right, sense of urgency and a great customer service. I will re-hire them when I need the service again.

As
Review №103

Alexis has been really helpful, professional and on time for HVAC ducts and vent cleaning

Os
Review №104

Fast and friendly service! They addressed every issue I had and went above and beyond.

Ma
Review №105

Always excellent service from Restoration Solutions! Miguel and Guillermo are the BEST!

To
Review №106

Tech came on-site was professional, courteous, and on time. he explained the process and completed the work as promised.

Da
Review №107

Thank you restoration solutions always A quick response, professional employees. A well run company to work with...

Ha
Review №108

Masonry repair done quickly and of high quality . Conner was very attentive and easy to contact

Jo
Review №109

Great restoration and service!

Le
Review №110

Jonathon is a great tech!

Al
Review №111

Guillermo is super sweet and personable. Our favorite carpet guy!

Ch
Review №112

They came out the day I called and set up the equipment. The moisture in the floor and walls were rechecked twice.

Tr
Review №113

Fast, Professional and affordable. I wouldnt use anyone else.

Ky
Review №114

Great experience! great prices! quick responses!

E
Review №115

The whole team was very professional, prompt, and provided excellent customer service throughout the whole process.

An
Review №116

Tyler and the rest of the crew are stellar. Their customer focus is refreshing.

Ro
Review №117

Very attentive and quick to get onsite!

Ta
Review №118

Very professional staff to take care of water leak i had in my house

St
Review №119

Very good job repairing leaky roof & repairing damaged ceiling.

T
Review №120

Work was done quick and professionally. Great experience.

C.
Review №121

Great Company, friendly staff, they always do a GREAT job!!

He
Review №122

They are amazing,quick and responsable

Sa
Review №123

All done with care of area. Clean up at end of day and job

No
Review №124

Miguel is one of their best tech!

Ed
Review №125

Supe fast to get to location.

ta
Review №126

Julie and the staff are great!

Du
Review №127

High quality work with very knowledgeable employees

Re
Review №128

Guilermo was the best person to work with!

mi
Review №129

They do a good job.

Sa
Review №130

Professional very courteous

Ch
Review №131

Restoration Solutions is and will always be my go to for restoration needs. They are always responsive and quick to take care of the job in pressing moments. I really appreciate the service they provide.

Information
61 Photos
131 Comments
4.8 Rating
  • Address:15600 Trinity Blvd Suite 108, Fort Worth, TX 76155, United States
  • Site:http://restoration-solutions.biz/
  • Phone:+1 972-640-9072
Categories
  • Air duct cleaning service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
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