Wilsons Heat & Air

701 S Texas St, Emory, TX 75440, United States
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Wilsons Heat & Air
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2
Review №1

They are professional neat and most importantly on time and lived up to what they promised. I would not hesitate to use them again. Preston office staff and installers have been a pleasure to work with. There price was competitive and there knowledge has been educational for me.

Ro
Review №2

Gab arrive very timely, made repairs efficiently & corrected the problem. Very friendly & personable. The cost was well below my expectations.I definitely want to recommend Wilson Heating & Air for your HVAC needs.

He
Review №3

They are a solid company, reasonably priced, trustworthy, and just good people. They have shown up for us when others havent or who were going to do work that wasnt needed at a way higher bid. They are our go to HVAC company

Sh
Review №4

I highly recommend Wilson’s Heat & Air! They consistently provide excellent service at fair prices. The technicians were knowledgeable, personable, and worked diligently to complete the job. Tracy was fantastic—friendly, helpful, and kept us informed every step of the way. Overall, a great experience!

Sa
Review №5

A dependable and professional team at Wilsons. Im pleased with the excellent service I have always received.

Be
Review №6

Preston is very knowledgeable and respectful of our property. New to area, so happy we found Wilson’s Heat &Air. The two young men ( names unknown)Preston sent to move our AC unit are absolutely very professional and knowledgeable. They did an excellent job. We are very happy with Wilsons Heat & Air.

Ke
Review №7

Very courteous and helpful. We have used them twice for 2 different issues over the past 2 years. They were wonderful to work with. The men coming out were very professional.

Gi
Review №8

Their customer service is excellent! Gabriel was professional, explained everything and fixed my mini split! Will recommend to all my friends!

Ha
Review №9

Gabriel and his assistant Rodney installed our Mini Split system on 8/20/2024. They really did a good job. Gabriel is very knowledgeable and he answered all of my questions. I strongly recommend Wilsons Heat & Air to anyone want to install a Mini Split system.

Do
Review №10

The two guys were very prompt in getting here. Got calls saying they were on their way. Did a great job and it did not take too long . They explained about other things I asked them about. In the future if I choose to have something else installed, Wilson’s will be the 1st ones I call.

La
Review №11

The tech that came out spent a lot of time explaining everything to me & showing me pictures of the problems with the system. I felt confident that he knew his business well

De
Review №12

We purchased our home last November in Emory knowing that we had a 20 year old A/C unit that we would have to replace eventually. We started noticing that the unit was constantly running and not really cooling so we called Wilson’s to comeout. They came out and told us that we were low on Freon and we had leaks. We made the decision to just replace the unit. They were professional and got the unit in and installed before I had to have surgery. They definitely exceeded our expectations!

Sh
Review №13

Excellent service! Very quick response and friendly techs! Would definitely recommend!

mr
Review №14

Great service, honest, and reliable. Gabriel helped us fix our units when others would have tried to sell us a new one. Wilson’s is the only heating and AC company we will use from now on.

La
Review №15

Gabriel and Cody were great. Found the problem and fixed it at a fair price. I will do business with them again.

Ou
Review №16

Very happy with the service that we received from Wilson’s. They scheduled same day service and arrived after 6pm on a Friday no less. After checking my systems they performed annual maintenance on both outdoor and indoor units. Definitely recommend them and will use their services in the future.

ri
Review №17

Great experience!! Cody the tech & the ladies on the phone were courteous & professional! I always appreciate great service. Im afirst time customer.They will be my A/C folks now!

Aa
Review №18

Done in a timely manner and efficient. Use them for a seasonal maintenance at least twice a year. Never had any issues, and am very happy with results.

Ma
Review №19

Being a retired new home builder for several years in the Dallas areas, I have dealt with my share of HVAC contractors. My wife and I moved to this area a while back into an old farm house. The very first improvement was to install a HVAC system so we went with a highly referred local contractor and it turned out to be the worst HVAC contractor I had ever used.As time went on we renovated the old home. After putting up with such an inferior install it was finally time for a new system and hopefully a better contractor. I found Wilsons Heat and Air and a few other local contractors to look at. I read reviews about each contractor, had on-site meetings and received bids with comparable equipment. Wilsons seemed to be the only solid one out of all my choices so my wife and I went with Wilsons and yes we are satisfied so far.Wilsons installed a matched 2 stage Amana Heat Pump with a Variable Speed Furnice which is real nice. Very nicely, quick and professionally done for a total retro. Cant say enough about how well and how quiet the guys worked. Tracy in their office deserves kudos also.Its been 3 months since install and we have been from 32 degrees to about 92 degrees so far and the system seems to be working flawlessly. Hopefully when the dog days of summer arrive will be nice and cool.And by the way Wilsons knows what HVAC Mastic is and they also know how to use it. We have very little dust in our home now which before was just like the first install - horrible.ThanksMark and Debbie

Br
Review №20

Preston came within an hour of calling Wilson’s. Very knowledgeable and got us cooled off quickly. Also gave several solutions going forward. Reasonably priced.

Th
Review №21

Absolutely wonderful customer service, and great follow through. I love Wilson’s Heat & Air and appreciate their technicians, their office staff, and their owner, Lisa! Every technician who has worked on my system, has done a great job and went above and beyond my expectations. Highly recommend them for anyone in the area for service or maintenance of their HVAC system.

Ho
Review №22

They had to come back and repair several mistakes. Which I understand that, however when there was a warranty issue they charge Labor fees which I absolutely do not agree with! This unit is not even a year old and I am responsible for your service fee on a product that is under warranty. They did not put the cover back on correctly on one of the units, we fixed that guess we should have sent them a bill for our time. Suppose we should have sent them a bill for not having a working unit for weeks waiting on the part. Truly that is my only issue is the fee on a warranty part. Will never use them again nor will I recommend them to anyone. The original owner he would have stood behind his work and never charged extra for something that wasn’t the customers fault. That’s the reason I went with Wilson’s to begin with and now I understand it clearly isn’t ran the same.

Li
Review №23

I have used Wilsons twice and both times they were fast to get here. The techs are great and know what they are doing. They had me up and running in no time. Very reasonable prices.

Je
Review №24

Wilson’s crew always does a great job. Came by & checked everything out.

Am
Review №25

Wilson Heat and Air were great! They communicated well, did excellent work, and showed up when they said they would. There was an error with the system that I had purchased (not from them) and they helped me figure out how to make it right. I highly recommend them.

To
Review №26

Wilsons Heat & Air came out today for a repeat visit for my mini split. They were more than fair in addressing my issue and I do recommend. Gabriel showed up, was very knowledgeable, and explained everything in detail. He worked tirelessly to identify the root cause of my problem. THANK YOU!!

M
Review №27

We used Wilson’s A/C to purchase our new unit and install it. They did an amazing job, even when we were having trouble with the new unit they came back 4 or 5 times until the issue was fixed. I would recommend everyone use Wilson’s because they truly stand behind their products and their work. We wore Cody out but he never got frustrated one time with us, which speaks volumes!! Thank you Wilson’s for the amazing job you do and for having the patience with us and finding and fixing the issue.

Sh
Review №28

They were able to send someone out fairly quickly. The repairman diagnosed and fixed the problem in a short amount of time, and he was very pleasant. We will definitely call them again if the need arises.

Je
Review №29

The Tech guy Gabe was Great-outstanding. He gets a 10! 👍

We
Review №30

Called Wilson air 10 minutes before closing and the had a tech at my house within the hour. He explained what had happened and how to help prevent it from happening again. Can’t say enough good about this company. Wilson air will be the only ac company I will be calling for service.

Mr
Review №31

Wilsons came out to clean my AC unit but somewhere information was crossed. The guy was a nice guy but he used my bleach to pore down my ac drain line and was supposed to blow it out but didnt. He went outside afterwards to hose off the condenser unit the same way I did 2 weeks prior which I could have just done myself if I knew that was all that was going to be done. I was told over the phone I would get the ac unit cleaned and the drain line blown out but they said it wasnt necessary. I was also given a price for this service over the phone and information was crossed again because the guy tried doubling it. Im not sure if theyre a bad company maybe the should figure a better way to communicate with each other and the customer.

Te
Review №32

We have done business with Wisons for 25 years and have always been happy with their service. The guys are professional and polite. Would recommend them to all. The Johnsons

An
Review №33

I called them the day after a big storm, because my unit was having trouble. They were at my property within an hour. Preston showed up and assessed the problem very quickly, then replaced the part that was the problem. He even shared information on when they had previously replaced the unit back in 2015 stating that the part that was replaced should be under warranty. Will definitely be calling them if I have any issues in the future!

Ji
Review №34

I recently had Wilsons replace my poor quality original Mini Split system. Switching it out for a different manufacturer and better quality system so this was a retrofit situation. Issues did occur of a square peg/round hole nature, they are to be expected with a retrofit. However, everyone at Wilsons was committed to quick resolution and provided excellent service and support. I cant Thank them enough.

te
Review №35

3 guys replaced our man air ducks..I looked at what they did and it was professional even though there wasnt much work space. Very nice guys and manners. Yes I will recommend them and your company .

Sh
Review №36

Excellent customer service very nice service person explained everything he was doing and why

Mi
Review №37

Thank you for your very quick service! Wilsons is always our first call and the techs are always knowledgeable, friendly and quick to fix the problem!

Ro
Review №38

Wilson heating and air is an excellent company to deal with, they installed three zones in our million dollar home and it works fabulous. I would recommend this company to anyone. I’m a builder and I’ve built a lot of homes over the last 50 years so I know what I’m talking about. Robert Allegro

Sk
Review №39

Wilsons diagnosed the problem of our 35 year old trailers Air conditioner. within an hour they repaired the system at an incredible price. Excellent work, thank you.

Re
Review №40

Great Service! Thankyou So much, had maintenance done on my A/C unit today to prepare for hot summer ahead,,This is second time I’ve used this company, and always very pleased!!!

Mo
Review №41

Great service and friendly people. Showed up promptly and got the job done. These guys are my go-to heat and air service from now on.

Mi
Review №42

Fast response and good advice. Fair labor price

Ch
Review №43

I would highly recommend Wilsons Heat & Air. They went above and beyond for me. I would give the technician an A+. I will definitely call them for all my AC needs. Very professional, on time, and at a reasonable price.

Me
Review №44

I began using Wilsons Air back in 2012 when we purchases a property with 2 Units. One was a really old Goodman and the other was a newer Lennox system. They came out for several service calls on both units. They were always great to work with. They also had put in a new system in an older property we bought to flip. We were impressed with the work they did on that house. Because of my previous experience with them, I only considered them when I built my home in 2017. They installed a new system for me.They have been professional, prompt and pleasant to work with for all my warranty and maintenance work from 2012 to 2019. In addition, they have installed new systems in an older home and repair work for my friends, who I recommend them to. All of these individuals were very pleased with their service. I will continue to recommend them to my friends and family.

Bu
Review №45

I was referred to Wilson by my LP gas provider. I was having lockout issues occasionally on my Carrier furnace. They sent a person out and he quickly and correctly identified that the control board (computer) was failing. He actually, on his own, looked up our furnace info and install date and discovered it was still under warranty - we bought our home a year or so ago here.When they received the part he came out and fixed it quickly and all is perfect.Very friendly and easy to work with. I highly recommend them.

La
Review №46

The repairmen were very friendly and knowledgeable. They ran diagnostics and made repairs to my heating system in a professional manner. This is the second time I have used this company and will continue to trust Wilson’s for my HVAC system.

Ma
Review №47

We are very thankful for Wilson’s, as you came immediately to repair our heater,, prior to freezing weather, especially when my Mother was going to be with us. Thank you so much!

Ke
Review №48

Called and within same day was able to come give me a quote. Came out the next day and fixed my problem! Great team of people to work with from answering the phones to quickly and perform the job. Will use again. Thanks for everything!!

Co
Review №49

Do not recommend. Called them out due to the system continuously freezing up. Technician Sid I was low on Freon and put 4 lbs of Freon in the unit and charged me $600. After he left the motor started making an awful noise so I called another company to come and and check it and they said the motor was in a bind due to being overfilled and had to remove over 4 lbs to get it back where it needed to be which cost me another $200. Tried to talk to the owners about the situation to see if they would make it right or at least meet me in the middle and they refused. Only complained cause I let someone else have their Freon.

Co
Review №50

Wilson’s was awesome! Cody and Preston showed up on Saturday, and immediately understood the problem we were having with our mini-splits. They discussed alternatives to our current system. They were professional and courteous. We will be using them again!

Cu
Review №51

Service was prompt and efficient. Tech was very friendly and helpful with his knowledge.

do
Review №52

Called and reported compressor fan not functioning as soon as they opened and air was back on by 11 AM just as heat was getting unbearable. Quick response at a reasonable price. TY

Fr
Review №53

Job was professionally done.Workmanship and pride in the new AC/Heat installation was 5 starMaterials used for the job were the bestNo short cuts usedGreat jobI have been around construction for 50+ years and know quality workmanship when I see it.I would recommend Wilson Heat & Air to anyone who needs this type of work.Thank you Wilson Heat and Air for your professional installation in my new home.Signed: Frank R Chavez

Do
Review №54

My Mother had an AC issue. The company that installed it would not respond would not warranty the AC. When I called Wilsons, they were sympathetic and put my Mother a new AC fairly cheap and the vsry next day. I would highly recommend Wilsons to anyone in need.

Le
Review №55

They were fast, diagnosed the probl and fixed my AC in minutes. They also honored the warrantee on the unit for parts. A great service and Ill use them again.

Ka
Review №56

I appreciate the quick response and the techs did a great job on the repairs. Thank you for being thorough!

ch
Review №57

Unresponsive. Called multiple times. Was told I would be contacted back and no return phone call from them. Called a week later, left a voice mail with my contact info and still nothing.

pa
Review №58

I really appreciated the prompt same day service. The technician was very friendly and we had cold ac in no time. I highly recommend Wilsons, as it is a top notch family owned business!

Dw
Review №59

This company did the original installation of the HVAC system.I’ve called them anytime I needed system repair or maintenance. In each instance they have been very responsive and brought the system back on line.I would recommend Wilson’s to anyone needing service of their HVAC.

Jo
Review №60

They have been servicing my a/c for 10 years. When I call them they usually send someone out the same day. There prices are reasonable. The most important thing to me is that their employees are friendly and courteous.

C.
Review №61

I have nothing negative to say about Wilson Heati g & Air. The only reason I dont give them 5 stars is because Im a penny-pinching old Man, and I dont like to part with my $$$! They are Professional, Courteous, Friendly, and I Recommend them without hesitation! (Add in 2022, Still wouldnt change anything I stated above! In my County, Wilsons still Recommended!)

Tr
Review №62

Fast response to no A/C.. great tech, professional and friendly.

Pe
Review №63

Completed the work and a very short time and was very courteous seem to know exactly what he was doing

Sh
Review №64

Wilson does a great job for us. Their guys are always so nice and courteous. Would highly recommend them.

Mi
Review №65

I needed these guys in a pinch because the one I hired before them did a horrible job. They came out in a hurry and fixed everything the first guy just didn’t flat out do. I will recommend these guys to anyone and for sure will use them in the future.

Ra
Review №66

The best! Honest and reliable service. Will never call anybody else.

Sh
Review №67

Great visit. I appreciate the prompt service and the fact that the repairman went the extra step to hose off the exterior unit in spite of it being extremely hot! Thank you!

Ka
Review №68

Wilson Heating and Air made this seamless for me. I needed a cover for my A/C ducts which go into my park model. Although I do not live there, they came out and measured and installed the cover seamlessly.

Ja
Review №69

Same day service, on time, called before arrival and very friendly and knowledgeable. Would definitely use again!

M
Review №70

Wilsons has been servicing our home for 10 years, and has always provided great service at a reasonable price. Choosing Wilsons now for our new system!

Se
Review №71

Great service in a timely manner. Highly recommend these folks

Ro
Review №72

Very professional and friendly. Unit is working fine. Its not freezing up. Your service man knows his stuff. Thank you for coming out when you did.

Ki
Review №73

Called at 4:45 to get my freon refilled and they were out here at 5:30! Quick, easy, and professional service.Thank y’all!

Lo
Review №74

My technician was very knowledgeable and professional. And very prompt. Definitely willuse them again and recommend to others.

Mi
Review №75

I have been very impressed with their service. They want to help out where they can from beginning to end.They don’t try to sell you what you don’t need. They are prompt , professional, and clean.You will not be disappointed.

Da
Review №76

Hi all, lve had your outside unit for over 2 years now. Its a great Heating & Air unit theWilsons also replaced our air flow ducking and floor vents during installation. Thanks guys..

Ch
Review №77

Very professional, system works great. Their quality of work was superb and they really cared about making sure it all looked great and up to our expectations.

Ji
Review №78

I highly recommend these folks. Used them for many years. Straight forward honest Company, techs and office very friendly and quality service.

Ja
Review №79

Best service ever even on short notice they came on out! Honest guys good work we love Wilsons air

Ja
Review №80

Preston was very helpful and professional. Did a great job explaining what was wrong with my system.

Br
Review №81

Great people. Very professional and helpful. I will use them for all my heat and air needs. Thanks.

To
Review №82

Had to have the motor replaced. One visit to diagnose, motor ordered, then another visit to install. Went very smoothly, highly recommend!

Ja
Review №83

The young man who provided us service was polite and professional. We appreciate the service. I would highly recommend Wilson’s Heat and Air.

Ly
Review №84

We have used their services numerous times, both for heating and for air. They have always been the best in the business in every way possible.

De
Review №85

Came as quickly as possible and got the job done. Very polite and professional

Ja
Review №86

Been using Wilson’s for over 10 years. They have always treated me great!

Sh
Review №87

Same day appointment, even stayed after 5 to complete work. Employees were very respectful and did a good job.

Ch
Review №88

Showed up same day, when they said they would. Fixed my AC on the spot and saved the day. Thank you

Ka
Review №89

I called, needing someone to come out and look at my inside unit. Within two hours someone was here fixing my issue! I couldnt he happier!

Bo
Review №90

Called after hours. And they showed up smiling and willing to do my problem. Very courteous and professional. Thank Yall.

Ta
Review №91

They were able to service my unit quickly and efficiently.

Da
Review №92

Called and they fixed the problem the next day. Great service.Thanks

Th
Review №93

They came out the same day and the crew was personable and professional. We are going to be working on a project to upgrade the system.

Ro
Review №94

Called to have my unit serviced and came out same day with very professional service.

Ri
Review №95

Excellent service fast courteous professional very responsive. Highly recommend

Ri
Review №96

Preston did a great job and provided excellent information.

Fa
Review №97

Awesome company, will call them first with any A/C problem

Ll
Review №98

Very nice people to deal with. Elderly couple and they got right out even though it was late. We

Lo
Review №99

Very professional, explaining well all the steps before system installation.

Te
Review №100

Came promptly to inspect why ac wasnt working. Unfortunately, found out the entire system was destroyed by lightning. Will be replacing the unit.

El
Review №101

Responded when called. On time to appointment and restored the system to satisfactory condition.

Au
Review №102

Wilsons is the Best around!!!! Very quick on service and Great to deal with!!!! I very highly recommend there services!!!

Br
Review №103

Got right out n got it fixed for a fair price

E
Review №104

Very quick to respond, very professional and very helpful. Tracy was a joy to speak with.

Je
Review №105

Preston and Cody did an excellent job at installing our wood burning stove. Thank you so much :)

Ju
Review №106

Wilsons AC has always responded quickly. Professional personal with a smile.

Ch
Review №107

These are good honest capable peopleIn a rual environmentHard to find those kind of peopleBusy yes - but what does that tell ya ?

Le
Review №108

I appreciated their prompt response, good communication, and staying until the job was done

Ma
Review №109

Tyrone highly intelligent and knows what he’s doing give him a raise 😀Great emergency air conditioning service

Am
Review №110

Same day service! Technicians were professional and friendly. This is our go to for all our A/C repairs.

Ja
Review №111

They found the leak with my split air unit that another company didnt

Ra
Review №112

Very contigentious, hard working, honest workers. I highly recommend this company.

Pa
Review №113

Very prompt and personable. Troy and the service guys are always helpful.

Ma
Review №114

They did a fine jobWell pleased

Sa
Review №115

Very thorough very knowledgeable very pleasant

te
Review №116

Quick, helpful, first class service. Technician was great.

Lo
Review №117

Same day service nice people

Ju
Review №118

Poor follow-upQuick fix operationExplore your options before contacting

La
Review №119

Service is great.

Ch
Review №120

These guy are great and do what they say.

No
Review №121

Very helpful staff!

Gl
Review №122

Great local company with great team to work with

Sy
Review №123

Thanks for taking good care of us.

Ba
Review №124

Prompt service. Knowledgeable techs. Affordable.

Lo
Review №125

Best business in town for heating and air.

Br
Review №126

Came out same day I called an A+ for that.

Pa
Review №127

I would recommend this company. Very friendly and helpful.

An
Review №128

Professional servives. Will be my seriveman from now on. Thanks...

Do
Review №129

On time, courteous and knowledgeable.

Pe
Review №130

Great Folks! Great professional work!

Sn
Review №131

Wonderful response, very informative gentleman

Ma
Review №132

Dont get anything anything here.

De
Review №133

Very professional

Jo
Review №134

Very efficient

Information
41 Photos
134 Comments
4.8 Rating
  • Address:701 S Texas St, Emory, TX 75440, United States
  • Site:http://www.wilsonscoolair.com/
  • Phone:+1 903-473-2536
Categories
  • HVAC contractor
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Service options
  • Online estimates:Yes
  • On-site services:Yes
Offerings
  • Repair services:Yes
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