Ignitify HVAC

7884 Montecito Rd, El Paso, TX 79915, United States
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Ignitify HVAC
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Ju
Review №1

This HVAC company is absolutely outstanding, delivering top-tier service with unmatched professionalism and expertise. Their attention to detail and commitment to quality ensure every installation and repair is done flawlessly. Customers rave about their reliability, efficiency, and ability to solve even the most complex heating and cooling issues. If you want exceptional workmanship and a team that truly cares, this is the company to trust!

Ed
Review №2

Called them on a Saturday morning about 8 AM. They were ready to send someone out, but we had a previous appointment so I asked for a 1 PM time slot. Fidel, their technician arrived in a timely manner. He was very professional on his appearance and was ready to work. He quickly found the issue and solved it! He answered several questions and seemed very knowledgeable about the unit he serviced. I will gladly call them for any future service issues. Thank you so much

Am
Review №3

I have called Ignitify 3 times, and all 3 times, they responded quickly, arrived quickly, and performed fast and efficient work on our system. Fidel, especially, is a truly genuine, kind, and knowledgeable worker. I feel very comfortable calling Ignitify for any issues with our hvac, and I know I will not be disappointed with their work.

Ni
Review №4

Same day service (compared with competitors that are week or two behind in scheduling), technician Fidel was there on time, and resolved the issue shortly. Great communication with customer service (Jacqueline) and with the technician as well. I highly recommend Ignitify HVAC company! Nikola

Lu
Review №5

Randy was super professional, explaining not only the issue I called about, but also taking time to explain in detal how every part of the furnace works, making different recommendations and elaborating long-term scenarios for each of those options.I truly believe the service charge is more than affordable given the quality of service and the knowledge that is not only applied to the job, but that is also shared with the customer, and the amazong customer service.I would definitely recommend this company over others!!!

ro
Review №6

I have hired Ignitify in the past and they really do great work. Excellent job done on my ac unit to get it ready for the winter. Omar did a fantastic job and afterwards gave me a rundown of what was done; pictures were provided and he also updated me on the diagnostics and issues for future reference. Overall I am very happy with the job that was done.

J.
Review №7

This team did a great job. A pleasure to work with and everything was as expected. Very professional and would definitely recommend. My husband used to work in the industry and was impressed by the work. Fair prices and exceptional customer service and job well done. They do not cut corners and take the extra mile to make everything perfect. Thank you Randy and Alex for a wonderful experience!

Ye
Review №8

Omar is very knowledgeable and friendly as well as everyone else you come across in this company. They come out super fast and explain everything in detail and in a way that you can understand. Definitely using them again!

Sa
Review №9

Randy has always been trustworthy and his advice is valuable to me , along with servicing the my AC. He shows respect and is professional. He values the relationship with clients. Omar arrived with him and he proved to be knowledgeable and took time to explain in detail the situation. I appreciated his insight and explanation. I will continue to requesting the service from Ignitify.

Br
Review №10

Omar was great!! He was very friendly and knowledgeable. He answered all my questions and made sure the job was done right. Ignitify will be my go to company for heating and cooling.

Vi
Review №11

Oscar and Fidel were courteous, honest and detailed with their work! What could have been a replacement of the unit was avoided because of deep diagnostics performed by Oscar and subsequently contactor issue was discovered and repaired. Jacqueline is the point of contact for the firm and she is terrific and a patient listener. She was expeditious in scheduling an appointment and detailed in her explanation to every question posed to her. I will be their permanent client and recommend their professional services to anyone looking for either maintenance or repairs of air conditioner unit. Ignitify truly provides excellent professional and customer care. I highly recommend the firm without any reservation.

Ad
Review №12

A co worker highly recommended Ignitify when I told him I was looking to swap out my AC unit. He told me to talk to Randy, and so I did. Randy was incredibly professional and knowledgeable, answering all of our questions and ensuring we understood the entire process.The installation was smooth, and fast. We’re so grateful for the excellent service and would happily recommend them to anyone in need of HVAC services!

Sa
Review №13

Exceptional service! Omar with Ignitify texted to let me know he was on his way. He arrived on time and asked me where he could place his ladder as opposed to just placing it randomly. He was extremely polite and respectful. I contacted Ignitify for a second opinion because EMS sounded like they were trying to scam me. Omar conducted an assessment and took the time to explain the results to me. He even showed me how to adjust my vents so that I could increase airflow to the upstairs unit. As a female, I felt very comfortable and satisfied with Omar’s professionalism and customer service. Thank you, Omar and Ignitify!

Ag
Review №14

Randy and Omar did a great job showing and explaining the issue I was having with our system. Great service. Highly recommend.

Je
Review №15

I had an excellent experience with ignitify! My air conditioner suddenly stopped working in the middle of a heatwave, and I was worried about finding a reliable company on such short notice. From the moment I called, their customer service was top-notch . They scheduled an appointment for that same day, and the technician arrived on time. He quickly diagnosed the problem and explained everything in a way that was easy for me to understand. The repair was done efficiently, and my AC was back up and running in no time! Highly recommend!!

Lu
Review №16

I can not give enough praise to this company and to Omar our technician. Omar got to our appointment right on time, quickly and efficiently diagnosed, explained and fixed the issue. Afterward he took his time to explain the possible causes and gave recommendations on how to better care for my AC unit. Pricing was not over inflated, for the amount of work Omar did it was more than fair. It is evident that this company and Omar take great pride in their work and for that, they will be my go to for any and all HVAC needs.

Bl
Review №17

We are very happy with a job well done by knowledgeable, professional and friendly staff well definitely recommend this company. Thank you to Omar and the other staff members for doing a great job! We are planning install refrigerated air and replace our heater will be hiring Ignitify.

Me
Review №18

It was time to get our unit ready for winter so we called Ignitify. We chose their maintenance agreement because it was a good deal and had lots of perks. Omar was on time, friendly and professional. He took the time to tell us what maintenance he was going to do and why. After he was finished he showed us pictures and made suggestions regarding things we could do to help our unit work best and to prolong its life. Weve used Ignitify twice now and we are very happy with the services they provide. We recommend them highly.

Re
Review №19

UPDATE:02-02-24Randy and crew at Ignitify did it again!Excellent customer service, install of equipment, replacement of a 13 year old 40 Gal water heater, has a busted tank. Ignitfy installed an outdoor tankless water heater. My family and I are again, very happy with the quality of the install and unit, and unit performance, thanks Randy and Ignitify crew!Randy and crew did an awesome job from start to finish, with a replacement of my old HVAC /Furnace system. Excellent customer service, the quality of the install, all the way to the cleanup. Very happy with the install and unit performance.

St
Review №20

I read tons of reviews before choosing Ignitify to do my AC conversion from evaporative to refrigerated. I was not disappointed in my choice! Omar was extremely professional and friendly. The process was explained well, and the finance portion was quick and easy. Omar said they’d be there at 8 am to start the job, and they arrived on time! I’m very happy with the work they did.

Ef
Review №21

I had my biannual service visit with tech Omar H. He was very professional. He inspected and explained all maintenance checks in order to keep my hvac in good working order.

Sa
Review №22

Super professional! Explained every part of the process he completed. He was in and out. Will definitely be calling them back for all my AC/Heater needs.

Al
Review №23

Omar arrived a little early but called and he was very thorough with his explanations.

Me
Review №24

I love this company!!! Very efficient and professional!!! They did my refrigeration conversion and they service my unit yearly.. I highly recommend Ignitify.

Al
Review №25

I was very pleased with Omars service. I would recommended it to anyone. Excellent customer service

Oa
Review №26

I recently had the pleasure of working with Randy, the owner of Ignitify, and I couldnt be more impressed with the level of service I received. From start to finish, Randy and his team went above and beyond to ensure that my HVAC system was running efficiently and effectively. He took the time to thoroughly assess my system, explain the issues he found, and provide me with a range of solutions to fit my budget and needs. I highly recommend Randy and the Ignitify team to anyone in need of HVAC services. Thank you, Randy, for your exceptional service and dedication to your customers. Five stars all the way!!

Te
Review №27

Fast service! Fidel answered all my questions and provided outstanding customer service! I will only use Ignitify for any future issues.

Na
Review №28

Excellent service they came out and helped me get my heater going and gave me all the recommendations to keep my HVAC system working great

Em
Review №29

I recently had my HVAC system serviced by Ignitify, and couldn’t be more pleased with the experience! Randy answered all my questions, and delivered great customer service and communication throughout the whole process. A big thank you to Ignitify for such great experience and excellent service (:

Ma
Review №30

After my A/C completely quit, I called Ignitify. They were able to schedule replacement of my unit within a week. Their knowledge and service were excellent! The unit they installed is also excellent and works far better than my old unit ever did.

Jo
Review №31

They are friendly....but they are screwing people over!!! I have been an electronics and automotive tec for 30 years. I have never done hvac, but i have replaced many ac units in cars, and i had already trouble shot my system. A 900 dollar quote to replace a plug and play main board sold on Amazon for 90.00, but they recommended getting a 10 000 dollar new system. This was like going to a mechanic with a flat tire, and the mechanic says you need a new car!!! They also left my unit unassembled, but hey, they did offer me 0%apr on a 10 000 replacement. The 2nd HVAC company I called verified the fault and repaired my system for 200.00 labor, not 900.00. Always get a second opinion.

te
Review №32

Omar came out yesterday and led me step for step on the issues on my AC. Totally professional! Highly recommend!

Me
Review №33

I had a great experience with Ignitify!! Randy answered all questions I had and provided me with information regarding my repair. He was extremely knowledgeable and helpful. Fidel was our HVAC technician and was just as great!! He explained and showed us what was causing the issue. Thank you !

Ca
Review №34

True professionals with great customer service. Thank you keep up the great work! 😎👍

Er
Review №35

Needed an HVAC company, I called up different companies. After meeting with Omar, I settled with Ignitify. For a few reasons, Omar was very knowledgeable, offered advice, and went the extra mile to get my business. I was transparent and told him I was shopping for the best deal. Other contractors simply did not care if I was shopping around, it was a “take it or leave” attitude. However, Omar had a great attitude, and I gave his company a chance. They finished the job in one day, communicated pretty much every step of the install. I am very pleased! Omar and his company were great and took care of my concerns and unique situation!

Po
Review №36

Walk in fridge and freezer.20’ Kitchen hoodand HVAC for The Podium. A+. Excellent service. Good communication

Sy
Review №37

Randy did a great job helping me out, the process was quick and I’m very satisfied with the work and the company overall.Great prices as well thank you very much Ignitify! 😊 highly recommend!

Ma
Review №38

Randy and Fidel were able to help me out this summer season. They did an awesome job at explaining the problems with my system and offered me solutions to remedy it. Honestly really reliable, on time and with their fair prices its not hard to choose who I want to keep in business with.

La
Review №39

Randy and his team are amazing. They have clear explanations and are very respectful and attentive. Thank you for the great customer service.

Da
Review №40

Great service from my technician Fidel. Great overall experience 10/10 would recommend.

De
Review №41

Randy was very informative, and patiently answered all of my questions & the technicians that came to our home were quick, efficient, and repaired our air conditioning system in one visit - from diagnosis to repair. Glad I called! Would definitely recommend!! Thank you!

An
Review №42

We had problems with the air not coming in to a room. Omar Herrera from Ignitify came out and assessed the issue. He was very professional and explained everything in detail as to what the problem was and how they could fix it. It was a very pleasant experience and I’d highly recommend Omar and Ignitify.

D
Review №43

Ignitify did a great job at my house! Customer service was great! They answered all my questions and did the job. Technicians, Omar and Fidel, were both on time and professional. Thank you! I am pleased with my service.

Pa
Review №44

Randy and his guys quoted us a great price, work was fast and now our house feels amazing in this El Paso heat! 10/10 highly recommend

fr
Review №45

Thank you, Randy, for the excellent communication and exceptional service provided by Ignitify! Highly recommend!

Za
Review №46

Highly recommend!! Randy is extremely professional. Explained why my system was having issues. Corrected the problem and told me how to troubleshoot it in the future. Will be using Ignitify for all my future cooling and heating needs. First class service

Me
Review №47

Randy went above and beyond by sharing just about everything I needed to know about my refrigerated air unit! He truly rendered excellent customer service and my A/C is working again! Thank you, Ignitify and Randy!

Bi
Review №48

Randy and his entire team recently helped switch our familys home from dated swamp coolers to new refrigerated units, and we are ecstatic we chose to do business with Ignitify. Given we have 3 units, we were concerned at the potential extent/ cost of the work. However, from the initial meeting with Randy, we were at ease. He explained everything thoroughly and was patient with our questions. We quickly received the proposal with everything detailed clearly. Once work began, everyone on the team we encountered was friendly, courteous, and professional. Three days is all it took them to complete a rather complicated job. Thanks to Randy and the Ignitify team for making this process as easy as possible.

La
Review №49

First time using a company like this and service was exceptional. When I called to get info everything was explained and broken down. When technician arrived he was prompt and explained service that were completed. Would definitely recommend this company

Ma
Review №50

Absolutely impressed with this teams proffesionalism. Randy was so helpful and knowledgeable, I knew I was in good hands. I couldn’t have gone with a better company! I will definitely be recommending Ignitify HVAC to my familyand friends. 10/10 !

he
Review №51

Excellent work. Omar is extremely proffesional and was empathetic to the situation.

Va
Review №52

Fidel did a great job, very thorough and explained everything. Overall excellent job!

An
Review №53

Andy and Randy were both extremely friendly, helpful, and professional. I called after hours, around 10pm, and Randy showed up within 20 minutes. Randy kept me informed every step of the process - from diagnostic to repair. After the repair was made, he ensured everything was working properly and explained the applicable warranty. The service was completed quickly and professionally. Nice extra detail - Randy wore shoe covers before entering my home every time he needed to come inside. I would definitely recommend Ignitify to anyone needing AC service and/or repair.

Ro
Review №54

I was tired of other companies not coming through so finally I decided to call Ignitify and right away the rep I spoke with took care me. I was told I will receive a text when a tech is on his way. I requested to also get a call. With no hesitation he said no problem.Today I had my appt. I received a text and a call. Once the tech arrived naturally asked what was going on. He let me speak the whole time with any interruptions. He explained everything he going to do for my assessment. Afterwards he explained his findings and even showed me what they all meant.Great experience overall and I will definitely call them in the future. Matter of fact I actually asked if the tech can do another job and he took care it.Thank you!

Ka
Review №55

Omar was our technician and was extremely helpful. He right away knew what was wrong with our unit and he also explained what he had done. He was super quick and friendly . I will most definitely recommended Ignitify HVAC company to everyone I know.

Jo
Review №56

My service tech Jacob had amazing communication skills and helped me and my family out with a new installation. I want to thank Ignitify and Jacob for the amazing service they provided at a reasonable cost. If you are in the market for a new system I definitely recommend using IGNITIFY HVAC.

Ra
Review №57

Very pleased with the service! Thank you for such smooth process and outstanding experience!

Fr
Review №58

Great customer service. Fixed my HVAC issues in a timely manner. If you have HVAC issues call and ask for Randy who was a tremendous help. Answered all of my questions.

Ja
Review №59

Omar was very professional and explained everything in detail!

Ja
Review №60

Randy was amazingly professional and went out of his way to show me everything. He was thorough in his explanation and ensured I had a good understanding of what was happening and what my options were.

Ro
Review №61

This is an amazing company run by professionals who know good quality and value is important. They were very quick to respond extremely reasonable and knowledgeable . Not once did I feel like they were trying to upswell or pressure me into doing work I didn’t need . Randy who I spoke with was very upfront and honest about what he felt was needed to be done and gave me several options. I would highly recommend using Ignitify over another company in the same field of service they are outstanding punctual and reliable .

La
Review №62

Wow, I am so grateful for the company. My appliance warranty company could not find me a vendor, so I called Ignitify. I called Friday and had someone at my home on Monday. My Tech, Alex, was respectful and professional. He arrived between the hours specified and brought booties to wear inside my house. Alex came in and did a thorough check on my HVAC systems. Within less than 40 minutes, both systems were running, and he gladly changed out my filters with the ones I provided. Excellent service and I will keep their information handy! Thank you so very much!!!

Su
Review №63

Extremely happy with the company. They replaced our refrigeration unit. Everyone was very professional, punctual and responsive. They did an amazing job! Truly recommend this company. Thank you Ignitify!

Ma
Review №64

We called on a very hot day, and they had same day availability. Our HVAC technicians, Ricardo and Fidel were incredibly professional and knowledgeable about my air conditioning system. They were very neat and explained everything in detail. The manager Randy also followed up after the call and I cannot be more satisfied with their service.

Mo
Review №65

Randy, Omar and Alex are very respectful, professional and know their job. They go out of their way to hear you, talk with you and understand your concerns . This team, I highly recommend!Thank you for being so gracious 🙏

Da
Review №66

Randy and Alex are the epitome of honesty and professionalism in the industry. They delivered swift and timely service, even during early weekend hours. Their transparent approach presented me with great options for either upgrading or maintaining my HVAC system. Im truly impressed with their honesty and dedication. If youre seeking a company that truly cares, look no further.

Ma
Review №67

Excellent work done. I feel very happy to have found such professional people. Delighted with the work and the efficiency with which they repaired my A/C. Thank you very much Omar for all your help.

Mi
Review №68

Fidel was wonderful. They did an amazing job and showed up the next day which I have never experienced.

la
Review №69

Highly recommend!Fidel was very helpful in explaining what was wrong with my heater and helped me get it set up! Thank you again Fidel you are very good at doing your job.

Ja
Review №70

Know a lot about HVAC systems, got straight to the issue and fixed it without a second thought. Definitly better than any other services. Very knowledgeable on what they do and gives great advise. Customer service on point and they will definitely be hearing from me again ifI ever need them in the future.

Sa
Review №71

Excellent service for my rental property. Randy was extremely professional and Alex diagnosed and fixed the issue quickly. Great price for such quick and quality work. They even helped my tenant get the troublesome gas fireplace started for the first time this season while they were there. Will surely use them again and recommend to others.

My
Review №72

Unfortunately one of the parts to our condensate pump broke, we went to 3 different stores and not one could point us to the right direction. I reached out to Ignitify HVAC for help and they were able to help out to resolve our issue. All done through the phone, amazing customer service! Thank you again !😊

Li
Review №73

Very professional service and knowledgable. They will take care of you!

Ru
Review №74

They were able to move the appointment sooner and the technician Randy arrived on time and he explained to me how the works and very knowledgeable.

Ru
Review №75

Called due to AC unit not working. Spoke to Randy and arranged for a technician to come out to my house same day after calling same morning. The technician even arrived way earlier than what I was told. Much appreciated! Technician Alex was very knowledgeable in diagnosing. Although the repair could not be done due to decisions on my part and it being a more lengthy job, I was very pleased with the services provided. Not too long after technician left, I was contacted by Randy, given a very affordable quote for the somewhat pricey job, and even given an quote for an upgraded unit which provided lots of insight for me. All in all this was an awesome experience and I appreciate the peace of mind I receive from their help. I would recommend them to anyone and EVERYONE!!! Thank you Ignitify!!

To
Review №76

Outstanding service. Outstanding work. Ive hired Ignitify more than once and every time its been a great experience. Definitely recommend.

Ad
Review №77

I am unbelievably happy with these guys. They arrived on time and were very friendly and professional. They got the job done in less than an hour and we’re very honest about the work. I would highly recommend Ignitify to anyone that needs AC repair. Randy and Alex are such great people to talk to and really nice.

Re
Review №78

Our service tech Fidel was able to resolve issue in a timely manner. Overall very pleased with the service received. A shout out to Fidel he was awesome! Happy Customer 😊 for life!Thank You!

Án
Review №79

Was a great experience, Fidel was knowledgeable and demonstrates great customer service. Will highly recommend.

Di
Review №80

Such a great experience!! Randy handle everything so professional and quick to install my company’s new unit. Definitely would recommend again.

Ar
Review №81

Your employees were courteous, polite, and professional! And informative! Very impressive!

De
Review №82

Excellent service. Very professional technician and very knowledgeable. Highly trustworthy and recommended!! Omar is probably the best HVAC technician that I’ve ever dealt with and I’ve dealt with plenty in the past.

er
Review №83

Thank you for the prompt response and assisting when no one else did.

Ei
Review №84

My ac stopped cooling in the middle of a heat wave at night! Called Randy late night and he squeezed me in early. Thank GOD! Quick and easy. Explained the process through out and listened to my concerns. Addressed everything very professionally. Thank you guys! Best part 1 appointment needed to get me back up. They had necessary parts.

Je
Review №85

Alex was great! He got my air conditioner working properly in no time. He let me know the problem and made sure i was OK with his decisions at every step. Im so grateful Alex/Ignitify rescued us from 108 degree temperatures!

Br
Review №86

Both Oscar and Randy are very knowledgeable, professional and most importantly kind men. They gave me a straight forward price and didn’t mind all of the questions I had asked about the repair. They were also punctual and gave me realistic time frames for when they could complete the service and kept their word.I will definitely be utilizing this company for any other HVAC needs, they have gained my trust and future business.

Vi
Review №87

They came, quickly and did a great job! They were able to fix our problem at a reasonable price and gave us an estimate for work to improve the lifespan of our unit.

Ed
Review №88

Happy with the jobs well done, Omar the tech was very professional,very courteous and his years of experiences shows in his line of work. Thanks to Ignitify HVAC. From a U.S.Army Vet.

Ri
Review №89

Great service! Highly recommended! Randy Bustillos is very professional and polite. Both techs Alex and Richi that came out were very knowledgeable and I was comfortable with them working on my unit, havent had any issues since then. Call for any repairs or quotes you wont be disappointed.

St
Review №90

Very professional. Highly recommend them. Always get the job done. Look for the most cost effective way to get the job done while still doing the job to standard.

Cr
Review №91

My unit shut down during the hottest part of the day. I was extremely stressed out over the choice of who to trust. This website caught my attention because its up to date and has the most incredible reviews. I am so glad I chose this business to solve my problem! Randy took the time to explain every step of what was wrong and solved it within the hour! Thank you Ignitify HVAC! I look forward to getting a new system that I 100% trust will be the best this town has to offer.

Se
Review №92

Really enjoyed having Alex over to provide his professional, helpful service on my furnace. I had no idea what was happening to my non - working furnace but he quickly and easily found the cause of the problem and in no time informed me about and returned to replace the part that was worn out. Thank you very much! . . Serjio Gutierrez

An
Review №93

Quick to get here and diagnose my issue. Always courteous and professional.

So
Review №94

Definitely recommend this company!Ricardo & Fidel were quick to come service my unit. Excellent customer service, super helpful and very professional.Overall, a great team.

ro
Review №95

It was about an hour From the time I called to the time the technician left my house with my AC unit fully repaired. Not to mention it was a midnight call. Randy provided amazing service. He walked me through the issue so that I had a better Understanding of what the problem was. He was also very professional. I recommend this service 100%.

Jo
Review №96

First off, Hi-Tech answered on a Saturday. We tried several other companies and the call went straight to voice mail. That was plus right from the start. Randy came out and gave us estimates with several options. He never tried to upsell or press us with our decision. He and his team completed a refrigerated air conversion at our home, including a mini split system. They completed the work in 2 days and were professional, courteous and clean. The process from estimate to finish was smooth and seamless. The price was more than fair for the amount of work that was done and beat several other quotes. His knowledge and expertise in the area of heating and cooling was/is evident and we highly recommend Hi-Tech Mechanical for your heating/cooling needs.

Ri
Review №97

Great customer service including on weekends!!Cold Stone Creamery

Br
Review №98

They’re the best at what they do! Thank you Ignitify!

Br
Review №99

Tech was very knowledgeable and nice. Awesome work

Ke
Review №100

My heater stopped on a Snow night in El Paso I called Randy and he was extremely helpful. I didn’t know how to explain the issue I was having because the heat was running just not heating. I opted for next day service instead of after hours and Alex was here first thing in the morning. Extremely helpful extremely kind. Resolved in a matter of minutes and also explained and showed me the issue. Would recommend and use again. Thank you guys me and my babies aren’t cold anymore!

jo
Review №101

Theses guys are Sierra Hotel. came out promptly, diagnosed issue where 2 prior companies had not, had to retrieve a part but still returned same day, completed repair and thoroughly verified proper system operation. Totally explained everything and prices were up front and fair. Randy, Alex, and Oscar huge kudos to you folks.

Mi
Review №102

I was impressed with technician and sold a lie called back 2 days later and technician was pushing a sale on new units called another company and it was my capacitors ac has been working fine to top off when he put my ac back together all wires were sloppy installed I called thermal control and he fixed everything I needed at a fair price won’t be using ignitify ever again

Er
Review №103

Thank you so much for your speedy response, great communication, and fantastic installation! Of all times for my air condition to cut out…in the middle of a huge heat wave. This went smoother than expected for sure and I highly recommend them!

Re
Review №104

Very professional, fast and clean installation. The communication with Randy was always present, he took his time to detail the whole process and answer every question we had. The process was really smooth.

Di
Review №105

Tech was on time, very professional and discussed any issues with my system in a clear and non technical language that was easy to understand. He also gave me a clear understanding of my options.

Ch
Review №106

Ignitify HVAC exceeded my expectations! Their team was professional, efficient, and fixed my AC issue promptly. The service was top-notch, and my home is now comfortable again. Highly recommend them for all HVAC needs!

Ch
Review №107

My mother-in-law had an HVAC system as old as the hills that no longer worked & had to be completely replaced.We called Ignitify, & Randy Bustillos & Alex Torres came to the house that afternoon. They assessed her home & told us exactly what needed to be done.Randy, Alex, and their team of technicians- Gabriel, Javier, & Ricardo- did a Phenomenal Job installing a brand new heating & AC system in the home!They are very professional, dependable, & knowledgeable! We would recommend them to anyone!We are very happy, knowing this new HVAC system will provide many years of comfort!Mike & Christi McNamara

Ma
Review №108

Randy and the team are awesome. We really appreciate all their expertise and professionalism. I highly recommend them as they did a great job on the HVAC unit at my house and appreciate their great communication as well.

Al
Review №109

I called Randy about an issue with one of our rentals and he was quick to send a tech out to fix the issue. He was very kind and responsive. Will definitely use this business again!

An
Review №110

Fidel was on time, explained the entire process of what he was doing to HVAC system. Excellent customer service.

Ma
Review №111

Fast and reliable services not to mention very professional. Randy and Richi were very well informed on HVAC services. They managed to fix my system that same time at an affordable price. Highly recommend for anyone who needs HVAC services!!!

ly
Review №112

My elderly friend called this business to check the A/C, they replaced a part in the indoor unit and spend around 20 minutes on the roof. After a few days we noticed it wasnt cooling correctly and it took longer to cool the house. We called them back and they said there was a leak in the coolant line but they couldnt find it and replacing the entire system is recommended. For only * $11,500.00 * the problem would be fixed. We called another company and they checked the coolant and tested the line with nitrogen for 22 minutes NO LEAKS. 10lbs of coolant had been removed and it cost us $561.00 to have it replaced. Now the unit is working perfectly. The tech also told us the coolant had been removed because they left the lines closed. I was speechless that someone would prey and cause such financial misery on elderly people. I would recommend getting a second opinion before making any financial decision.

Al
Review №113

Randy was so helpful when my AC stopped working. He came out and got everything up and running very quickly and answered all of the questions I had. After this amazing experience, Hi-Tech will be my first and only call in a situation like this, and I will also be recommending Hi-Tech to family and friends. Thanks again Randy!

An
Review №114

Randy was able to squeeze us in last minute, which I appreciated. Our tech was Oscar, and he was very friendly, professional, and knowledgeable. I would definitely recommend their services. Thank you, Randy and Oscar!

Bo
Review №115

Fidel was very prompt and professional. I appreciated his honesty. I will definitely seek your service when needed.

Se
Review №116

Great customer service! Did exactly what they said they would and explained what was done, very satisfied! Will be using again!

Ri
Review №117

Great people to work with. They are very punctual and easy to work with. They came out and serviced my units in a very professional manner. Thank you again and I will definitely use again. Highly recommend.

Fr
Review №118

Fidel was very helpful and quick to respond. Took the time to explain. Very satisfied

bo
Review №119

Excellent work and technician is very knowledgeable and trustworthy. Definitely recommend Ignitify HVAC for all your heating and cooling needs for your home!

Ja
Review №120

Omar was professional and provided great recommend on fix around house. He was life savor

Pa
Review №121

Very professional and friendly explained everything in detail, I recommend great service! Thank you Fidel!

Mo
Review №122

Loved the service! Fidel was very helpful with my heater installation was fast and he also explained maintenance!

Wi
Review №123

Omar was very professional courteous work was done in a timely manner he explained everything after the installation was done. Thank you Omar.

Mi
Review №124

My HVAC broke down today, but Randy came to the rescue on short notice and fixed it! Thanks to Randy, we wont have to endure the heat over the weekend.

Jo
Review №125

What a quick response time, highly recommend this company, Fidel got me set up with what I needed. 10/10 service from him!

Wi
Review №126

Great, fast service. Fixed my issue promptly and explained the issue clearly.

El
Review №127

Hi-Tech was ready to help with an inspection report. Randy Bustillos started with a review of the Notes from the inspection. He immediately started determining if the concerns noted needed corrective action.He explained each point to me and explained how the systems identified in the report worked.Randy is extremely professional and breaks down the problem and corrective measures. I recommend Hi Tech to Sellers / Landlords for their responsiveness and professionalism!

Ma
Review №128

“Fidel did an Amazing job in helping me install my heater. And explained everything in very detail great service “

St
Review №129

Called around to different business, the owner was courteous and respectful. Up front about costs, and potential costs that could arise and what possible things that could be expected. They arrived and what I thought would take a long time and be expensive was not. Not only was the issue resolved, they made sure everything was in working order, and if we had any questions or concerns they would be able to field anything that came up later.

Sa
Review №130

Randy Bustillos is very professional and personable. He responded promptly on a weekend and charged a fair price for the work done. We will recommend Hi-Tech Mechanical to friends and family.

J
Review №131

Alex and Randy were great fast and professional and reliable. I would definitely recommend them 100 percent.

ge
Review №132

You guys are awesome from the technician that came to my house to repair my ac unit to Randy making sure I was taken care of thank you guys A++++work

Jo
Review №133

Heating unit was not turning on. Searched online an found Hi-Tech Mechanical. Randy was able to squeeze us in last minute. Our technician Alex was very thorough and knowledgeable, and gave us several repair options. I signed up for the maintenance plan and I couldn’t be more satisfied with my experience with Hi-Tech Mechanical.

Ma
Review №134

Randy installed a unit for us. He is very Professional. He is an honest man just like his dad. He is also fair with prices. I would recommend Randy to anybody.GOD bless his business!!!

Ca
Review №135

This is a very good company and good technicians, called and Mr. Randy walked me through a problem and helped me to solve the problem. 100% recommended

Da
Review №136

I love threes guys. They are extremely professional and the customer service is always there. I hired these guys to do both my walk in coolers and I have had no issue whatsoever. Hire these people !

De
Review №137

Excellent customer service! Thank you!

Ja
Review №138

Mr. Bustillos was very professional he and his technicians were very knowledgeable diagnose my issue got with the warranty company and had my system back up and running the same day. would definitely recommend this business for all your HVAC or plumbing needs .

To
Review №139

I didn’t think we had this type of service still in El Paso. I am so happy with the service and the quality of the men in this company. I recommend them to anyone!

Mi
Review №140

Great service and excellent communication

Sa
Review №141

Service is amazing, very helpful and informative!

Ro
Review №142

Called them to check on an issue where my furnace wasnt heating and they came within 2 hours to fix the issue. Will definitely hire again in the future!

Ve
Review №143

Mr. Bustillos took my call after hours and provided me with a fast accurate turn around. I really appreciate the transperancy and quality of service. Thank you for taking phone calls after hours of work.

Ev
Review №144

Very satisfied with their professionalism, extremely friendly and knowledgeable staff. Definitely my go to pros for heating and cooling issues.

Je
Review №145

Had a maintenance check done to our unit. Omar was on prompt, efficient, and friendly!

Al
Review №146

After various contacts & estimates from HVAC companies & or single contractors, I decided to choose HiTech due to my initial conversation with Randy. Very knowledge, courteous, and honest regarding replacing our systems to newer models (AC/ outside unit/ furnace, & inside evaporator). He visited my residence and reviewed, discusssed, & explained in detail the task. All jobs, notifications, receipts, & invoices are completed with technologically advanced software. The scheduled jobs began as agreed and technicians were punctial. Randy even went beyond his assignment and task when a problem arose and rectified it wihout any extra charge.Hvac technicians assigned were extremely courteous and installed the units in a timely manner. The level of expertise, professionalisism, and fair pricing met and exceeded my expectations. I would definitely recommend this company and would hire them again in a heartbeat!

Ch
Review №147

This company has very courteous employees and very good service. Thank you Randy for being reliable!!

Se
Review №148

Fidel from ignitify was so helpful in getting me set up and what I needed. Highly recommend this company!

E
Review №149

Recommend Hi-Tech Mechanical 100%!!!!!By far the most professional hvac company i spoke to, they worked with my budget without cutting any corners the owner Randy is very knowledgeable and helpful answered every question and concern I had.The system works flawlessly all the ducts that were installed look great the price was very reasonable in comparison to other quotes I had gotten, I have 0 complaints i will stick with this company for any Hvac services I may need in the future.

Te
Review №150

Great recommendations on what we needed to replace our old A/C system. Installation was very professional. Oscar was always prompt responding to calls and text.

Ru
Review №151

The service and technician were excellent. Ive used other HVAC services in the past and this by far is the best. Thank you!

Ca
Review №152

I wanted to say thank you to Alex and ignitify for their great service, on our unit very professional

Ra
Review №153

Service was great, I called after hours and they showed up within the hour.

Te
Review №154

Fidel did a great job. Very professional and friendly.

ma
Review №155

Set up my hvac today and it works extremely well they did a great job

Bi
Review №156

Very professional and excellent customer service. Came out immediately when called and provided excellent service and advice. I 100% recommend this company.

Ro
Review №157

Ignitify provided an incredible fast and prompt service in replacing a defective motor. They really went above and beyond what I expected. Highly recommend them.

Co
Review №158

Provides insight and professionalism from start to finish. Randy is very knowledgeable, answered all my questions and provides the best customer service in this industry. Thank you!!!

Jo
Review №159

Alex was very professional and knowledgeable. Explained everything and fixed the issue in a timely manner.

Aa
Review №160

Great service, Technician was very thorough. Very pleased with service!

He
Review №161

The customer service was excellent. Pricing is fair compared to competitors in the area.

Sc
Review №162

Randy is great! He works on my commercial HVAC as well as my residential !! He’s easy to work with, very informative and always on time ! Thank you

Ro
Review №163

Fidel efficient and knowledgeable. Highly recommend.

An
Review №164

Fast, friendly, professional...unit works way better. Thank you!

Ni
Review №165

Alex was very helpful and answered all of my questions. I am pleased with his professionalism.

Ka
Review №166

Highly recommend ignitify HVAC.Very good service from all of their technicians. Very reliable HVAC company!

M
Review №167

Excellent quality work maintaining my A/C unit for my business. Very professional and reliable, would recommend them again.

Jo
Review №168

Great experience with annual maintenance.

Er
Review №169

Amazing work! They gave me a great estimate and were very professional throughout the whole job.

La
Review №170

Alex was very professional and on time. I would gladly have him back in my home for more work.

Ad
Review №171

Mr. Bustillos was fast and extremely professional.Excellent work ethic. Will be returning for services.

Ri
Review №172

Very happy with the techs Alex and Richi. They were very polite and knew what they were doing. Highly recommended.

Ca
Review №173

Very professional, kind, and quick service. Overall, very knowledgeable in every aspect which exceeded my expectations. Will continue to utilize them for all my future mishaps!

Al
Review №174

AC was out and called Hi Tech . Mr Randy showed up quick, was professional, and fixed my issue promptly. Highly Recommend .

sa
Review №175

Alex was professional and explained what had happened, he did answer my questions. He did an excellent job!!

Da
Review №176

Outstanding support from beginning to end. Highly recommend Ignitify HVAC!

Ve
Review №177

Very good price and Randy is so professional and explains all repairs to you. I use them for all my AC repairs.

C
Review №178

Arrived on time and quickly discovered and corrected the problem.

La
Review №179

We are extremely happy with their service and install!! Thank you all so much for your help!

Al
Review №180

He is very friendly, upfront with prices. I always do my AC maintenance with him and AC never failed

Sa
Review №181

Hi-Tech Mechanical always provide an amazing service. Can never go wrong! Thank you so much Randy!

Ma
Review №182

Fidel excellent worker Thank you so much Fidel ..

An
Review №183

Ricardo and Fidel were amazing! Very helpful through it all!

EE
Review №184

Great, quick, and informative service. They came through for us when we were in bind. Gladly recommend their service.

Sh
Review №185

Customer service was great .100% recommend

Bu
Review №186

These guys are very professional, and helpful. Its obvious they go the extra mile for their customers.

Ju
Review №187

Great service and above all able to squeeze in our service call on their tight schedule. Very much appreciated.

Sa
Review №188

They were very friendly and helpful when I needed my a/c looked at. I recommend them 100%

Vi
Review №189

My job was taken care of promptly and with care. I will happily call Ignitify the next time.

Am
Review №190

Amazing Service! Had an issue with the AC late in the day and I was able to get the issue resolved after hours for a good price.

Da
Review №191

Always very attentive and great customer service

An
Review №192

They were there for me every step of the way and I always call them for all of my A/C needs! I never have to worry about my A/C because of these guys!

Mo
Review №193

Quick response and very professional and great service

Up
Review №194

Great service easy and quick process!

Jo
Review №195

Techs were very professional and courteousDid job in a timely manner.

Je
Review №196

Fidel was very professional and courteous

Ma
Review №197

Fidel was great.

Ad
Review №198

Alex the technician was very helpful, and diagnosed the problem in a timely matter. Really appreciated his help

Me
Review №199

Excellent service! I recommend them.

Information
8 Photos
199 Comments
4.9 Rating
  • Address:7884 Montecito Rd, El Paso, TX 79915, United States
  • Site:https://www.ignitifyep.com/
  • Phone:+1 915-539-3040
Categories
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as Latino-owned:Yes
Service options
  • Language assistance:Yes
Offerings
  • Repair services:Yes
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