Dynamic Heating & Cooling, Refrigeration

8935 Gateway N Blvd # B4, El Paso, TX 79904, United States
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Dynamic Heating & Cooling, Refrigeration
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Te
Review №1

We are extremely pleased with the exceptional service provided in installing my mother’s AC unit. The team’s promptness, expertise, professionalism, and quality of work were truly outstanding. Their attention to safety and the practical recommendations they offered demonstrated a commitment to going above and beyond in delivering their services. Thank you

Li
Review №2

We recently used this heating and cooling company to upgrade my mom’s air conditioning unit, and the entire process was seamless! From clear communication to professional installation, everything went smoothly. My mom is thrilled with the service she received, which makes me even happier knowing we chose the right company! ☺️

Ma
Review №3

We recently had our air conditioner installed by Dynamic Heating and Cooling and we couldn’t be happier with the service we received. From the initial consultation to the final installation, the team was professional, punctual, and thorough. On installation day, the technicians arrived on time, were courteous, and kept the work area clean. Jose took the time to explain everything as they went along and made sure the job was done right. Excellent service from start to finish—I highly recommend them!

Fa
Review №4

I have had the most positive experience with Dynamic Heating & Cooling! The workers were punctual, courteous, polite, and respectful; this has been an amazing experience truly once in a lifetime and the unit was installed much sooner than expected. The workers did not leave a mess and they asked permission to store tools and materials for the following day. If you are searching for an HVAC company look no further Jose and his crew are the dream team for fast, efficient, and quality work to get the job done!

J
Review №5

I called them for maintenance service on my ac last month (August 28th), they provided me an appointment right away. Not all the service checks could be completed due to the return being too small, thats fine. Issac was excellent, explained everything that needed to be addressed(hence 2 stars). Service came out to $210. I was informed I should be receiving an estimate after someone else would need to contacted the warehouse for pricing. More than two weeks later i have received no phone call, no email, nothing. I guess they dont need the business. Ill be going with someone else.

Pr
Review №6

During the whole time speaking to Mr. Robert Vigil and Ms. Ohndrea Padilla I had many questions. They had the utmost patience with me in answering my questions about options and pricing. Once moving forward with removal and installation process I was very impressed with crews professionalism. At the end of installation they did an exceptional job of cleaning up. I will gladly recommend them. Thank you!

Ar
Review №7

I used Dynamic as part of a remodel. The service they provided was excellent. I truly appreciated the communication and professionalism when working with them.

Ed
Review №8

Robert our sales person was very diligent in explaining how HVAC works and explained the two types of systems. Installation went very smooth, Jose and his assistant worked very hard to install the system, left the house clean and explained to me how to work the thermostat and the wifi app. System is working very well and quiet, the house is cool and comfortable.

St
Review №9

Isaac was very good with the work he completed. His ability to discover the problems with the thermostat was excellent. He worked very hard and fixed the problem. Very Nice Person also

Je
Review №10

I had five quotes and Dynamic gave me the best equipment at a less rate than more inferior packages. Others wanted to put in the minimum requirements, but being in construction and engineering, I thoroughly researched what I wanted. Dynamic did not hesitate to go forward with that and the installation was flawless. Jose and his helper worked tirelessly and Robert gave us all the help and guidance such as add a third return to a room that may get closed off and therefore suffer. All work was cleaned up afterwords and plenty of support on learning the new wifi thermostat. Others did not offer to change registers but Dynamic did. Easy to reach at any time and more support coming. Go with these folks and save a thousand or two and install a Trane!

Ja
Review №11

To the general public. Product is excellent. More than that, its Dynamics people. Money isnt the issue here with me. Godly people make a difference. Thank you Dynamic heating and cooling people.

Ve
Review №12

Highly recommend, professional, honest and worked diligently to complete the work in a timely manner. Thank you!

Su
Review №13

Dynamic Htg and Clg is the only authorized distributor of Trane. Our experience with Dynamic was extraordinary. My husband and I highly recommend them. Robert and Jose were easy to work with, and they kept us informed throughout the entire process.

Br
Review №14

Robert, I just wanted to say thank you. The gentlemen you sent were so polite, efficient, and considerate. Able took the time to scrape off as much tar as he could from my patio, an act I wasnt expecting. Because of your work ethic, the quality of the work, and your dependability, I will always come to you first with any of my projects, and I will continue to strongly recommend you to all my friends and neighbors!

Fa
Review №15

I recently had one of my HVAC units replaced by Dynamic Heating and Cooling earlier this month. I was impressed by the attention to detail and patience displayed by the team, Issac and Robert, who took the time to address all my inquiries. They also ensured that I received all applicable rebates and discounts available. I am ver satisfied with their excellent service and would highly recommend them to anyone in need of HVAC assistance.

To
Review №16

Dynamic Heating & Cooling recently replaced my AC unit. They were friendly, knowledgeable and professional and their price was very competitive. They answered all of my questions and gave us multiple options. We are thrilled with the results and STRONGLY recommend them. They should be your first call for any HVAC needs.

St
Review №17

Since I posted the original review I was contacted by Robert from Dynamic who apologized sincerely for the lack of response to my calls. It is a busy time of the year and I slipped through a crack. He came out to the house promptly and adjusted the belt tension so the a/c is running quietly and efficiently.I can now say that I would recommend the company for consideration of any heating and cooling needs.___________________Two weeks ago Dynamic sent a tech to my home to prep the evaporative cooler for the summer. A few hours after the tech had left, the cooler started making noises caused by a fan belt that wasnt tighten properly. I called the company to tell them of the problem and the secretary said she would pass my message on to the service manager.Another week went by without any contact from the company other than an email saying my payment had gone through. I called them again, and again the secretary said she would tell the service manager. Another week has gone by without any response.This company does not care about its customers, the the quality of its work, or its reputation. It seeems to only care about getting paid. There are plenty of other companies, dont waste your money on this one.

pa
Review №18

I have called dynamic on the 5th and left voice mail stated that they were off for the 4th of July for the 4th and the 5th so I called back on the 6th and the 7th and the 8th left voice msg and text msg and never received a call back I dont know if these people are in business or they dont want business, I would strongly recommend not using them, I have found other reliable business that responded right away and were competent to completed the work. Dont use this business if they do this to one customer what will they do to you when you need them?

Is
Review №19

From beginning to end Robert and his crew (Jose and Ruben) were really professional, clean and attentive, always keeping us in the loop as to what was going on and what to expect, highly recommend them, my house posed some challenges for the install but they made sure to deliver on what was agreed on. Really happy with the results!!

Ja
Review №20

My HVAC conversion with Dynamic Heating and Cooling could not have been better! Everyone that I dealt with from the initial estimate to the completion of the job, has been great! Robert, owner; installers, Jose and Ruben; the ladies in the office, (sorry I cant recall your names). I have been researching brands/systems, and getting estimates from different companies, offering various brands, for over a year, and Dynamic provided the most in-depth information, answered all my many questions, no pressure tactics, walked me through the entire install process, the set-up and functions of my entire system. True Professionals!!! I am very happy with my new Trane HVAC system, and I highly recommend Dynamic Heating and Cooling!!!

Ro
Review №21

Excellent service. Responsive, listened to my concerns. No pushy sales. Kept me informed of any delay. Issac performed a lot of the work. He was punctual, very pleasant, polite and always kept things clean. I will hire them to do all my HVAC maintenance and repairs from now on. Highly recommended.

Tr
Review №22

Dynamic Heating and Cooling replaced our near 20 year old air conditioners in the summer of 2020. Robert Vigil was very professional from the beginning. Robert made sure to quote several options and his pricing was very reasonable. The Dynamic installation staff also were very prompt, professional and did a great job communicating what they were doing. They were able to replace the units without the temperatures getting out of control in the house. We had some minor issues with temperature control and Robert and his staff were committed to making it right as soon as possible. We will definitely continue to use Dynamic and I would highly recommend Robert and his staff!

jo
Review №23

Was really pleased with the finished product. On time each day. Very clean and professional

De
Review №24

Amazing! Within a business day of our request to have our AC unit diagnosed and repaired, the technician came over and ordered the parts. Parts came in quickly abd repairs were made. The team texted and called me to keep me informed. So before the outside Temps rose to the upper 90s, our ac was working perfectly.

Jo
Review №25

I would like to retract on a previous review about Dynamic. After speaking with Robert about repairs and possible replacement on my unit Dynamic really came through with great service and attention towards my needs.The work they did was outstanding and very professional, neat, clean very well done.Im glad I did not call another company Dynamic really did what they said they were going to do.Thanks. Robert.

Es
Review №26

I just had my refrigerated air serviced and repaired by this this fine company and I have to tell you that I an extremely pleased with the service I received. To begin with, they give you a courtesy call when they are on their way and they show up when they say they are are going to show up. The technician, Fernando, is very knowledgeable and professional. He explained to me in detail, what he was doing and what kind of repair it needed. While there, Robert, the owner also called to ensure he was there and followed up with me as he was ordering parts for the work to be finished. Overall, I would highly recommend this company for your heating and cooling services and installation of new units. I am confident they are ethical and demonstrate best practices for their business. Thank you Mr. Vigil for establishing a trusting company. Mrs. E. Ortiz

Lu
Review №27

After the first company failed to show up and did not answer calls or messages, I turned to Dynamic. Fernando was on time, knowledgeable, courteous and very professional. Highly recommend them for any and all services they provide. Well be using them again. My hats off to the company for having a great team on board.

ch
Review №28

Great customer service, quality work. Worked hard to meet our needs. My mother in law kept telling me how good the employees were. Robert the owner was exceptional, he have us all of the options and submitted bids for 5 different systems he could install.

Ca
Review №29

Very impressed with the owner Mr Vigil as well as staff. Very honest and professional. Easy to talk to. Came and delivered A/C and furnace when promised. Offered me rebates I was not aware of. Will utilize his Dynamic services without question.

Mi
Review №30

Editing previous 1star review:Thank you Robert for reaching out, I understand my quote was created just wasnt able to reach me for whatever reason. I was finally able to review my quote, so thank you for that! Sometimes mistakes happen and I can appreciate the effort to make things right, thank you. The quote itself if very detailed and professional!

An
Review №31

Dynamic Heating & Coolings Crew was timely and curtious. Job was finished within timeline provided. Old equipment/supplies/debris were all removed from property. It was a pleasure doing Bussiness with Robert and his crew Jose and Danny. I have used them in the past too, and would recommend Dynamic Heating & Cooling to anyone needing their services! Our system works great and finally after 6 years we have heat in our master Bed/bath! Thanks to Dynamic Heating and Cooling. It was a carport enclosure converted before we purchased our home in 2015. Now (Feb 2023) we’re toasty warm and confident we’ll be chillin this summer!“Tony” Anthony & Sonyia Tucker

Da
Review №32

Our experience with Dynamic Heating and Cooling has been nothing short of exceptional. I was very impressed by the owner Robert Vigils work ethic and dedication to customer service. As I interacted with his team over the course of a service call and a new AC unit installation It was immediately obvious how Robert has worked hard to set the example in his company. His employees have been very respectful, timely, and hard working. I would (and will) recommend Dynamic Heating and Cooling to anyone looking for HVAC services in El Paso, TX.

Ma
Review №33

My Trane HVAC went out on a Sunday. I called Dynamic Monday morning and they sent someone that morning. The young man came down checked my system and found the main unit somehow was detached from the electrical source. He fixed the issue promptly and took pictures and showed me what went wrong. The young man was courteous and informative. In fact from me calling Dynamic to getting the repairman, everyone was so nice. I will definitely use them again. I love good customer service and Dynamic’s is outstanding.

Jo
Review №34

I have use Dynamic anytime I need maintenance or service on my HVAC system. The technicians are always professional and answer any questions I might have. Most recently Nick repaired my heater and was prompt, polite and professional. I felt obligated to inform Robert (owner) of the job Nick did and how professionally he represents the business. I give Dynamic Heating and Cooling my highest recommendation!

Ch
Review №35

I have utilized this business several times. For maintenance of my existing AC, and when it needed replacing Dynamic was my choice for replacement. The owner and every employee I have come into contact with have always been personable, courteous & professional. They have attended to every issue with promptness, and arrive when they said they would. I can unequivocally recommend their services without reservation.

Mi
Review №36

Robert Vigil and his team of professionals did an outstanding job of replacing our roof and installing refrigerated air in our home. They ALWAYS kept their appointments; the work was done in less than a week! Thank you Dynamic Heating & Cooling, Refrigeration, Roofing Company and especially to the owners Robert and Ericka Vigil.

Ki
Review №37

Such an amazing company! They were able to get here the same day we called and fixed our problem quickly! Everyone was so friendly and professional! This is definitely our new go-to for anything HVAC related! Great company!!

Ja
Review №38

Charged $210 to diagnose problems with a promise of an estimate. Over a week later, no email with estimate and their phone is currently not in service. Feel like I’ve just been ripped-off.

Am
Review №39

We called on a Wednesday end of day that our Refrigerated air was not working. They accommodated us for first thing next day and showed up before 8:00 a.m. Needed a part for unit, they started calling around to find part or overnight if necessary. They located the part, picked it up and returned with part and 20 minutes after, they had unit working. Very dependable professionals, respectful and clean. Thank you, Dynamic.

La
Review №40

Had my roof replaced and refrigerated air installed before the pandemic started. Robert was knowledgeable and addressed any issues/problems that arose. Will definitely recommend Dynamic and continue to seek their services.

Ai
Review №41

I highly recommend this company. I had issues with my refrigerated air and i had the fortune of being attended by Robert. He was very professional and explained step by step what was wrong and what would be needed. He fixed the problem and still called a day later to make sure everything was ok. I was very happy with their service.

va
Review №42

We are totally satisfied with the care and professionalism that the staff(entire) at Dynamic Heating and Cooling provided during the installation of our Trane A/C unit. We continue to be pleased with the follow up attention regarding helping us be familiarized with maintaining filters and all.

Ga
Review №43

I talked to Robert on 6/1/21 what a price would be on a 14 seer package unit only to install. My home is in viewing distance from his business 300 yards. He said he couldn’t give me a price without looking at it. He did not offer to come by and was condescending and rude. What’s so hard to give a price on the labor and unit? I will not do any business with this company

Bi
Review №44

Dynamic Heating and cooling done an outstanding job on replacing my old 4 ton air conditioner and furnace. All their staff is very professional and provided a thorough explanation of what they were doing and how everything worked on completion.

So
Review №45

They were very professional and Mr Jose did awesome job . Danny also was awesome too . Nice and pleasant 😊I would use them again and recommend they to anyone that need service

du
Review №46

My 20 year old HVAC unit stopped working and the temperature was forecast to be in the triple digits. Dynamic came at the appointed time, were professional and courteous, and best of all, my unit was up and running before the temperature hit 100! I recommend them without reservation.

Er
Review №47

Dynamic heating and cooling did a great job when I converted to refrigerated air. The technician took the time to go over how to work the thermostat and how to control it remotely. And since I chose a package unit I was able to get rid of my furnace and I was able to convert the closet into a pantry!

Mi
Review №48

They showed up the date and time they said they would.They are courteous and prompt.However, this company came twice and cant figure out what the problem is. It never gets fixed for good. My equipment seems to be in a constant state of service needs. Either they cant fix it for once, or they like collecting their service fee every time they show up, which they would like it to be twice a year.I would expect to have the HVAC unit working a full season, for a change.

Pe
Review №49

Does a thorough job! Something I like that we got with her invoice when Dynamic sent it to us in the mail, was pictures of the work that they did on each of the units that we had on top. Showed what was wrong and they showed how it was fixed. Very thorough!

Ke
Review №50

Dynamic Heating & Cooling did an excellent job cleaning my dryer vent!!! Technician on time, friendly, professional, shared before and after photos, thoroughly explained everything and cleaned work area. Highly recommend Dynamic Heating & Cooling!!! 🙂

Ma
Review №51

Awesome customer service. The technician Nick was very polite and professional and took the time to explain what the problem was with my refrigerated AC unit. The technician also arrived to my home within the time frame that I was given. I was very pleased with my service.

Di
Review №52

I couldn’t ask for a more prompt, professional company. The tech was very conscientious and worked quickly to solve the issue with my refrigerated unit. I will definitely continue to use this company. Robert Vigil is the best!!!

Do
Review №53

Isaac was very personable, professional . He answered all our questions and explained everything he was doing and was on time. He evaluated the condition of our unit. We are very pleased.

Ge
Review №54

Dynamic is Great Im the Facilities Manager for Fred Loya Insurance I use him for Heating and Air / Plumbing and even Electrical Robert Vigil is Great when I call he always picks ups and handles every situation for me and makes my Job way easier

Ho
Review №55

Very happy with dynamic professional an ethical business. Robert kept all promises we discuss and are coming through like a champion. We will promote others without a doubt. Thank you trane.

Ai
Review №56

Excellent service from this company. I called for issues in regards to the heater, they came by the same day. Minimal wait. Very professional staff and resolved my issue quickly.

Is
Review №57

Technicians were prompt, polite, professional and trustworthy , they take the time to answer any questions I may have. If you need their services by all means contact Dynamic Heating and Cooling.

Er
Review №58

Fernando was incredibly knowledgeable and walked me through what he was doing so I would understand. They were super friendly and arrived very timely. Would definitely use them again!

El
Review №59

I am very pleased with the professionalism of this company.Jose and Fernie did an awesome job .Came out here did the work , cleaned up and were the upmost respectful gentleman .Highly recommend them .

ka
Review №60

Robert, Jose and team were quick, thorough and kind. Replaced 20 yr old unit with a quiet Trane. Very happy with this company. Wonderful experience.

Am
Review №61

The repairman, Nick, was very professional. He did an excellent, thorough job!! He explained all he was doing. Very happy with his work!

Mo
Review №62

I converted to refrigerated air and Dynamic HCR was wonderful they were on time and professional. I paid exactly what was quoted to me and they were very clean. Service is awesome.

Ch
Review №63

This company is great! We call them and they always answer and show up. They installed for us and continue to maintain. You can’t go wrong by selecting them!

Pa
Review №64

Had an AC tech arrive, very professional, knowledgeable and friendly. Appreciated his expertise and responsive time.

De
Review №65

I recommend Dynamic Heating and Cooling from little to big jobs ! I have been a customer for over 15 years, and will continue to be a loyal customer due to their quality of work and professionalism.

Gr
Review №66

They are efficient, professional, HONEST, and listened, did what I asked, which impressed me enough to join the Preventive Maintenance Club, you should too!!!! Technician Fernie is my hero!!

Jo
Review №67

I highly recommend them. Robert is always timely and quick to answer our calls. He manner is always courteous and professional and his pricing is very fair!

Je
Review №68

Aldo was extremely professional, AC fixed super fast.Will definitely be a return customer.

To
Review №69

Quoted 2k to replace an ac condenser motor . 500 labor which will take about 10 mins . Its about 8 screws on the shroud and 4 screws for the fan . How can that cost more than my ac ?

on
Review №70

I was given 3 detailed estimates. Professional, transparent and informative. Robert made sure to provide the right system for our needs. Highly recommended.

Je
Review №71

From the ladies who answer the phones, to every tech I came in contact with, all were very professional & willing to go the extra mile to ensure my complete satisfaction! The techs took time to answer any & all my questions! I would highly recommend them to anyone!!

Bo
Review №72

I’ve had great experience with Dynamic. Robert and his crew are second to none.

Te
Review №73

Great service and very professional. Very happy with the service. Will definitely recommend.

ga
Review №74

The crew worked fast and steady. They were very curtious and kept everything clean. the work was great and the cost was very reasonable.

No
Review №75

Very kind staff. They were hardworking and took care of our heating issues so quick!

Fo
Review №76

This is my second experience with Dynamic heating and cooling and their service is consistently great. I recommend and give a 5 stars.

Bi
Review №77

Dynamic heating and air conditioning are outstanding and very professional! The only thing that I regret is that I didnt get the AC sooner!

Ma
Review №78

They came within the same day, and fixed the problem very quick. Really good service.

Oh
Review №79

Very prompt and friendly company.. fixed exactly what needed to be fixed and very good prices. Highly recommend

Jo
Review №80

Very professional, prompt, knowledgeable, and Honest. Id recommend this company to anyone.

jj
Review №81

A sample of our installations

Ab
Review №82

Fast service, knowledgeable technicians and good prices...definitely a recommend place.

Jo
Review №83

Excellent service gave me straight answers, they are honest people and extremely helpful!

Ro
Review №84

Very friendly, quick, clean, and professional work.

Li
Review №85

Timely, good communication, fast and friendly service.

Ca
Review №86

I can always count on them to service our A/C unit!

Na
Review №87

This company really cares about taking care of their customers.

ja
Review №88

Excellent service and very prompt.

Pa
Review №89

Reliable company.

Mi
Review №90

Excellent service

Ma
Review №91

I highly recommend Dynamic.👍 During their visit to my house they saved us a lot of money because another company had already given us another estimate 4 times what they charged us to repair my refrigeration. On the same day that my husband spoke to them, they were able to go and it took only a few hours to repair the system and everything was working perfectly. Professional and reliable 💯%. Thank you for your great help. We are satisfied with your service.

Information
51 Photos
91 Comments
4.7 Rating
  • Address:8935 Gateway N Blvd # B4, El Paso, TX 79904, United States
  • Site:https://dynamicheatingcooling.net/
  • Phone:+1 915-301-8902
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
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