Guadalupe and Chaco were efficient, able and pleasantLupe went a long way helping us elderly folks to understand the work, and was very patient showing me how the app First Alert worked! They even placed our almost new air filter in the new unit for us. As I have allergies, this is so helpful! We were both very happy with the work and workers! You are our guys now. We will recommend you to all!
Thank you for the same day service, normally you have to schedule and wait to have someone come out. That was awesome. JC Air did a fantastic job diagnosing the problem and giving us a solution. I highly recommend them for your AC needs.
Mr. Garza did an excellent job. Explained everything that was wrong and repaired the wiring problem. He was on time and we appreciate you helping us. Thank you
Weve used JC Air since we moved here last year. Great group of professionals to modernize your homes HVAC to a comfortable daily experience.
George was the technician that came out to service my AC unit and he was so kind and explained everything to me in detail about what need to be done. GREAT technician 10/10
The aircon unit inside was leaking in my rental home. I called the JN aircon service and they attended to my request promptly . I requested them to send an experienced technician who is able to fix any or every issue that was there and be there right on time. My renter told me that the gentleman was very professional , knowledgeable and courteous. The aircon seems to work fine . I would recommend him to any one needs aircon fixing in the valley .
Service was EXCELLENT! Service personnel was very courteous, respectful, knowledgeable, and explained everything in great detail. They kept reassuring us that the AC company would help us out. They sure did! 👍The installation process was handled with care and patience. I also loved ❤️how the installers worked as a TEAM.👏👏👏 to get the job done ✅ KUDOS 🤩
Excellent service, experienced technicians (George) with professionalism and reliability, will definitely book again when my AC needs repairs
Great courteous service from the initial call to JC Air to the actual prompt service. They came the same day which was late evening instead of scheduling service for the next day.
All I can say is you get VIP treatment every time! Good work and extremely knowledgable workers. I called late after 5 and they answered and had 2 techs at my house the next morning by 9am. A/C was fixed and now im stress free living it up in a cool house! This summer is killer hot but im ready to tackle it! Thanks JC Air and team!! Highly recommend!!
On time’ efficient. Even though I’m 1500 miles away I feel real good about their work. Looking forward to a cool house.
Very reliable service, highly recommend them we had a furnace and air conditioner instahled.
George was on time, prepared, and diagnosed the problem very quickly. Look forward to their service in the future.
Thanks JC Air! Great job on quickly identifying the issue in our AC system and promptly fixing it the following day. I want to thank everyone for their great communication and explaining the issues to my wife and I. I will definitely call and use your services again. Great work and thanks JC Air!
JC Air personnel were very professional and helpful. They sent emails and text notifications for every encounter or service which was great!
Great company to work with! Very professional and attentive. Work smoothly and efficiently. Highly recommended for any a/c heating needs.
Very professional and communicated very well as to the process. Got the issue handled and got our a/c back running in the heat! Definitely recommend them and will use them again, just hopefully not soon!! 😆
JC AIR offers great service, the techs are very friendly and professional. They offer fair pricing! I highly recommend them!
Awesome service, knowledgeable and polite as well as best prices we found!
Very good service, they repaired the problem I was having with my unit, they did it as quickly as possible because my house was already feeling the heat, I recommend them.
JC Air Conditioning and Heating is an amazing company. Fabian responded to my call right away and was at my home within the hour just like he stated. He recommended the best alternative to fix the issue which was to replace the motor. It could have taken days or weeks but George and Jason came by within a couple of days. They were professional and very knowledgeable. I was very pleased with their work and I will continue to use their service for the years to come. I highly recommend them for your next AC service. Thank you JC Air Conditioning & Heating!!
Quality and prompt service. I cannot think of many services that would respond on a Friday evening, but JC Air was amazing. The manager came and assessed the situation quickly. The parts were ordered over the weekend and by Monday morning, Lupe and Santiago were at my door ready to install a new AC that was badly needed. It ended up being a trickier project due to architectural constraints, but they were fantastic. AC was up and running within hours. Even a couple of hours later they followed up with texts to make sure the AC was still functioning well. Would highly recommend JC Air to others.
I am disappointed with the declining quality of this companys services, and I regret that I cannot give them a positive review. When they initially installed my unit four years ago, they were excellent and had effective communication. However, they have let me down on two occasions, as well as a close friend of mine. Their lack of communication has become a frustrating guessing game, leaving customers unsure if they will show up or not. Whenever I call for an update, I am met with a dismissive attitude and harsh comments like be patient. It appears they struggle with organizing their technicians and assigning them to the appropriate customers. It has been four days, and I am still waiting for a technician to arrive, but at this point, I no longer need their assistance. I ended up contacting another company that excels in communication and even provides a GPS link to track the technicians proximity. Its time for JC to step up their game and improve their services. Save yourself the headache and seek a more reliable option.
Im a firm believer of giving credit where credit is due. I was very pleased with the entire process and would recommend Jason , Lucio and Santiago for its outstanding professionalism attention to detail and customer interaction. They went as far as helping me to set a barrier where the new unit was at in order to prevent my furry friends to getting to it. Im very thankful for it, great job guys .Im very satisfied George and Erick arrived to finish the side unit as well. I highly recommend JC Air Conditioning & Heating and its employees. Mr. Fabian and Maria as well thank you guys.
The company which was much smaller has been going through a expansion lately. Good for them. But not so great for a customer. Service was done at my mothers home because outside unit stopped working. It is a older unit but aside from maintenance and part replacement as needed it works as well as can be expected. A blower motor was the problem and was replaced, unit started up. I also had them replace a capacitor I purchased but hadnt had the chance to install. This was after the owner had to come out and help the other 2 workers that didnt know what to do after a few hours. They start and try to push to replace the unit. Because lets be honest thats how they really make thier money with the labor. We declined because the unit still works and we are not ready to pay 4K for a system we dont need yet. I mean you dont buy a new car when all it needs is a fan motor or alternator right? Well the main parts of the unit are still functional but thats exactly what they wanted because thats whats best for them not the customer. Thats the type of business it is. Now im home for holidays and Im noticing this thing is running louder than it ever did like something is wrong. Im noticing the outside cover is not even installed with any screws so what else did they miss? Probably why its running the way it is. So in closing I call to get them to check it out but they say they dont have any record anything was done. And on a side note I keep getting notifications for a bill due even though it was paid there at the work being done. The tech says I installed it, it was done right has to be the old system. So they go by that logic im guessing unless its a new install they did they will argue with you its not thier fault. They do not have thier business in any real order at all. No accountability. So pick them if you feel like being taken advantage of or being hung out to dry.
Excellent customer service! I appreciate their late working hours since that’s when emergencies happen. Thank you for responding quickly, and for taking care of the issue.
I highly recommend JC AIR...I called on a Friday afternoon and Fabian was great he quoted me a great price a complete new central air unit and he scheduled me right away for that Monday and his men showed up right on time George was very professional and his helpers Eric and Sammy were also great!! ...also George noticed that my vents were not installed properly they were facing up and he offered to correct them for me and I really appreciate the he offered to do it for me.
Ive been with JC AIR for about 4yrs now and they continue to offer great service, friendly techs and fair pricing! highly recommended!
Great communication and friendly associates. Efficient worker that did a terrific job.
Thank You for your quick response to my needs. I look forward in scheduling my next appointment for maintenance on my AC unit. I will call for my next appointment for this in the near future. Thanks!
They provided excellent service. The tech was very knowledgable
They were able to beat some competitors bid to replace my old AC unit, and with a better product too. Lupe came to my house and was very thorough and professional inspecting the old setup and letting me know what needed to be done, and came back with Eric and did a great job installing it just days later. Those boys work hard! I was very impressed with them.
It is a Sunday the day before the 4th of July. Woke up warm. Called JC Air at 10 am and spoke to Fabian. Explained AC issue. He told me he could be here by lunch. 12 noon he was knocking on the door. Diagnosed a faulty capacitor. Replaced it, checked freon which was good. We discussed a possible new unit as mine is 20 yrs old. No high pressure sale. Just facts. I am aware it could fail working again. Hopefully it will last the summer and I will replace it using JC Air. Being a Sunday and holiday weekend the price for repair was acceptably to me.. Fabian was prompt, polite professional and courteous which pleased me. He was masked up. Based off this experience with JC Air. I am confident to highly recommend using them for your AC or other heat related problems. Thank you for getting me cool again.
Fabian was excellent. Called on a Saturday at 5pm for our AC for some help and he was here within an hour. He was able to help out with the issues and give his opinion and helped us fix our problem. Would recommend his services especially if you need someone reliable and quick.
About a month ago we replaced everything dealing with our AC with JC Air Conditioning. Everything turned out great! Today, we needed some noise checked. Turns out I needed to replace my filter 🤦🏻♀️. Eric and Jorge were so helpful and nonjudgmental about the whole situation. They also gave me some other tips about my vents. I highly recommend JC AC 👍🏼
Although Fabian made it out to my home a little later than expected, he was quick to point out the problem with my AC unit.I had done business with JC Air in the past and they did right by me installing a new Central AC and Heating unit in the middle of this past cold winter. After getting no response from several businesses , I decided to call JC Air and they came through once again ! George and Sam came out this morning to I install a new indoor unit of my AC. George and Sam were very professional and respectful and that made me feel more comfortable. They installed the inside unit faster than expected and left everything clean as it was when they came. When things go bad and need fixing, as do ACs....I recommend George and Sam from JC Air Conditioning. Just call and Mary will steer you in the right direction.
Did excellent work changing out my entire old AC, they cleaned up as well, and showed me how to use my new thermostat
Great service and quick response time. Had trouble with our AC and George and Alex were able to identify the issue and fix it promptly. Highly recommend them they are very professional.
I am very pleased with the work the owner and 2 techs George and Erick did on my central air. Mary the general manager was so nice and handled the situation very fast. Thanks to them we have our air running again. I would never go with anyone else. I have been with them for many years and would highly recommend them. Thank you, JC Air,
This was my first time replacing my AC unit and like everyone else wanted to call somewhere else to see what else is out there. They educated me on the difference between AC components and I could feel the sincerity in this companys employees. You just dont find this kind of customer service anymore. Good job guys 100% recommended .
JC Air came promptly for a service call and at a fantastic rate. Quality work and excellent customer service. I highly recommend JC Air Conditioning and Heat for professional, reliable, fair, and valued service.
Bianca Tovar is excellent! That is all! Mike drop!
I was having problems with my HVAC system so I called JC Air. They were prompt courteous and caring. Once on site Santiago and Lupe had great customer service they were knowledgeable and took care of all my questions, more importantly got my system running right. Thanks guys.
Courteous, friendly, and professional crew. Upfront estimate was exactly price paid and next day complete removal and installation.
When our air conditioning unit broke at work we called around asking for quotes. They had the best options for us. Great customer service with an even better staff. Thank you JC Air for always being great to the community!
SIMPLE WORDS can not describe the respect I have for this company. I had an old until that needed to go and was looking for a company that would accommodate my family and home. I did what the normal person does and went to Google for some help in air conditioning companys near me as Im new to Texas. I clicked on JC Air and read countless positive reviews and still was a bit skeptical, gave them a call. The owner said he would be stopping by around a hour and the rest is history...This company delivers exactly what they promote hands down! Professional, quality, on time service and honest!! My husband and I are very happy we picked them for our air conditioning and heating needs and will keep coming back in the future!! Thank you JC AIR!!
Thank you Fabian for coming out as quick as possible and fixing my A/C late at night. I really appreciate you for being efficient. Most definitely recommend JC Air Conditioning 👍🏼 10/10
These guys did an AMAZING JOB!! George and his partner were quick, through and very personable. I will be requesting them every time if i need work done on my A/C !!! Great job gentlemen
George from JC AIR came and serviced my AC Unit.Excellent customer service and very professional. I called them and within 1 hour they were at my home.I would definitely recommend this company.They fixed the AC problem quickly.
Called for a drainage problem for my unit indoors and told me he charged $50 for the trouble call so I said nice let’s do it. He got there and fixed the clog within 10 minutes. I told him the humidity was high for some odd reason and he quickly said maybe the freeon is low.so he put a gauge in the unit outside and sure enough it needed. He added some refrigerant while saying it was expensive but didn’t tell me the price. I asked him if it would solve the humidity problem and he said yes. At the end we went to the front to put his tools away and I asked him the same question “ will that fix the humidity problem” then he said” it SHOULD HELP” . He went from “ it will “ to “it should” he then charged me $400 for what he did. From $50 to $400 for a 20 minute job. Not happy with the price I paid and went inside to see if the humidity went down . I waited for 3 hours and nothing. The humidity level stayed the same. My advice to you reading this is ask before they do any little thing extra because these guys are out here hustling. Learn to do these thing yourself if you can
WOW! Two things keep me coming back to a specific company; great product and great customer service. JC Air Conditioning & Heating in Edinburg have BOTH!!!! Wonderful staff and a great product. JC Air and Heating uses only quality products and equipment. For me, great customer service is a must. If a company has bad customer service, even if their product is great, I won’t return or recommend them. JC Air & Heating has some of the BEST customer service I’ve ever encountered. Fabian was wonderful!!!! With customer service like theirs, they’ve earned my family as customers for life. Courteous, friendly, honest, and all the other positive qualities I look for in a company.I highly recommend JC Air Conditioning & Heating.
Detail oriented, very professional and efficient, knowledgeable in HVAC and takes the time to explain issues. Get the job done in a timely manner
They are an awesome team of Professionals to serve you. They have done great work on my Commercial Project, and my home as well. Well recommended.
Very helpful and where able to explain the issue with my AC unit right away.
These guys were great to work with, best deal on our new A/C System, and thier customer service was great. They even did some extra work that needed to be done so our new AC would work properly, free of charge. I highly recommend these guys, they cant be beat.
I hired JC Air Conditioning to fix my AC from my residence on Sept 17. They answered the call for service and Chasco from JC went by and added some freon and I was charged $325. This was a good response time, I had no issues. I was advise there was a possible leak and the coil needed to be changed. They said they were gonna order the part. Due to the freon that was added the AC worked for 3 days then it stopped working. I had not heard from JC. on the 25th (8 days later) I contacted them. They said they ordered the part but they gave not got any confirmation from the sellers. JC sent a technician on the 27th. @12 pm they checked the gauges and I was again advise there was a leak and needed to change the coil. Both technicians were professional.By 3 PM I text JC asking for a status and no answer. At 5 I text again I stated I will not be needing their services and I got no response.I contacted Cool Aid Air Conditioning at 530pm, they advise me they would be going by in the morning to check it out. On the 28th they went by at 9am and Cool Aid confirmed it was the coil and needed to get replaced. By 12 noon the same day, my coil was changed and running, Kuddos to them, they answered the call for service with great work ethics and took care of the problem.
I hired this company due to reviews and popularity they have across the RGV. I had them exchange my coil system about a month ago. I paid in full ($800) after installation. Several days later my emergency drainage pipe that is located right next to my front door began to leak water (keep in mind in the past 2 years of living here this had never happened before). I called JC and they returned to fix the issue. Days later the drainage pipe began to leak water. JC was called out again and once again the leakage was fixed..days later again it continued to leak. I sent JC a picture text and no response. I waited two days and still no response. I had to call them again for a 3rd time. They came and fixed it again, days later it began to leak AGAIN. They were called out again and THIS time they said that it was FIXED FOR SURE...DAYS LATER it began to LEAK ONCE AGAIN and is still leaking. I now will be calling another company to fix this repair. I paid top dollar and did not ask for any kind of discount or hassle. MY experience has been horrible as I have a newborn at home so AC is important in my home at this point..oh I also forgot to mention that they do not cal you ahead of time to make sure that you are home before arriving.
The technicians from jc air were professional, explained throughly the plan of action and they did great! Thank you guys very much!
Good morning everyone... just want to say that I had issues with my A/C last night.. I called JC AIR... FANTASTIC response... quick and efficient. I bought the A/C last year. The brand is Carrier... my light bill was reduced by 50%. STRONGLY recommend A/C AIR if you are planning on replacing your Air Conditioner system.
Great customer service! Quick, easy and fair price
Arrived on time, very courteous and professional. Efficiently did their work and cleaned up well.
Arrived on time, courteous, gave full explanation of issue and what I needed to do for best future service.
Awesome company. Work is great. Staff is very helpful. Always come on time or before they are scheduled too. I would recommend this company to anyone needed air conditioning work.
Called due to our ac unit not turning on. They came out quickly and were fast to fix our issue.Will definitely be using in the future and recommending to friends/neighbors!
Several months ago. I hired them to put in a used AC unit. They so.ld it to me and at the time I gave them a glowing reviews. All these months later I have to admit that I was taken in. The unit, a heat pump has never had heat seldom works for more than a month at a time and not only can it not be trusted but they have lied to me so many times I now have to find someone else to fix it. I am a disabled veteran in a wheelchair if they would do this to mewhat would happen to you? Buyer beware
JC air came through. Called and Fabien came for the quote. George and Eric completed 2 unit install in one day. Great service
The guys are what customer service is about. Always willing to go the extra mile and thoroughly explain everything to their customers. They truly care about their reputation.
Service crew was so respectful and very professional.
After months of struggling with my AC in South Texas heat, Mr. Jc was able to finally fix my problem. Great service and professionalism. Definitely recommend for your ac/ heating needs.
George came out to fix our air conditioner, really nice person, able to talk to him about the problem gave me some feedback and fix our AC right away. Highly recommended.
Gave them a call and was at my residence in 15 minutes. Quick and knowledgeable. Straight to the root of the problem. After repairs gave me a breakdown of what work was done. Will be using them in the future for sure! Thank you JC AIR !
J C Air Conditioning extremely fast and efficient. I was told the work would be done in one day and by the afternoon I had a brand new AC unit running quietly and my whole house was nice and cool! Awesome job!!
Would 10/10 recommend. Speedy service and got a/c running in no time at all. Really appreciate their services. 💯💯💯
Called JC for duct removal and installation of new duct. Installed duct that is to big for my a/c unit so its not working also coming apart. Then I called him to recharge my a/c unit went by my house said he forgot the free on and never came back
After 4 days without A/C, Fabian from JC AirConditioning did an outstanding job. Was quick to find the solution and had our A/C up and running within no time.Thank you!
Excellent work all the employees we had the pleasure of talking to were very friendly and knowledgeable. Mary Rdz was very helpful over all great experience I would highly recommend this company will definitely use them again
Thank you to JC comapny and to Lupe and Jason for all the hard work of installing our new AC untit and educating us on the best things for our household, we highly recommend them, for any questions on their services give them a call
Absolutely amazing service, Fabian was very knowledgeable and took care of our issues immediately! Highly recommend JC Air!
Fabian came out and we ended up not having an AC issue but he was great was able to recommend the necessary route in order to fix the issue. Would highly recommend for AC issues!
Came on a last minute call on a Sunday and at night past 9:30 pm. Folks, all I can say it was fixed fast and quick. Fair pricing and friendly all the way thru. Give them a chance..
Recommend Fabian. He did a great and fast job. They fixed the issue within 15 minutes.
George went to fix my daughter’s air conditioner. Best installer and best customer service ever!! We will always be loyal customers!
Thanks for your prompt and professional service. Fabian was great!
Very knowledgeable and professional AC specialists. Came out on a holiday weekend and had us cooling off in no time.
Thank you Lupe, George and Mary for your fast response!!! JC Air is the BEST in the RGV area! I am very HAPPY with this company!!!! ❤️
Paul Martinez walked me threw every step to make sure I got what I needed done on my ac unit. Great guy nice and professional.
Good professional service. Very knowledgeable!
Bianca is a good worker and very understanding!
Would like to thank George, Sam, and Santiago for the professionalism and great service they offered outstanding team and they’re general manager Mary outstanding leadership and great communication with service and care of its customers hvac replacement
Thx you JC for the great service! And very respectful Team. Highly appreciated and recommend..
George was the technician that came to do AC maintenance to the unit. Good customer service and very knowledgeable in what he does.
The technicians arrived within an hour of my call. They were very professional and had reasonable pricing. A+
My unit needed some small repairs and I decided to try them out based on customer reviews. The owner tended my unit quickly and was very professional.
Really good work got it done fast and easy.Highly recommend, found the source and problem and fixed it within 10 mins great work!
Very professional and dependable staff. Thanks for the quick response on this hot texas day.
Lupe and Jason responded to my call within 45 minutes and fixed the problem. Great service and response time.
Great job
Great customer service & product knowledge! Very professionally run operation. Youll be happy you called JC Air!!
Great customer service ! We received George & Lucio today for some repairs. They went above & beyond !
JC Air Serviced My A/C on a Saturday and saved Me from having to be without A/C till Monday. Thank You JC Air from Me and My Family! David Peña
GEORGE & JASON WERE VERY PROFESSIONAL AND WORKED ON A TIMELY MANNER. NOTIFIED US OF WHAT THE ISSUES WERE IN OUR AC UNIT. WE WILL DEFINITELY BE USING THEIR SERVICES IN THE FUTURE IF NEEDED.
Jc air came in clutch last night it was late and the weather was bad but he did his job right and fast!! Will recommend and keep using this company
It was a very good investment after getting the new unit it drastically reduced our light bill. Highly recommend it.
Shout out to the techs and general manager! AC had stopped working Saturday and had brand new AC units by Monday! Thank you guys! Now I can sleep good again lol.
Technicians were quick and professional.
I’m SUPER Happy how they quickly got here and fixed my AC . Thank you so much.
Best customer service ever!!! Fabian was prompt, professional and very efficient!!! Fixed our problem quickly....definitely recommend!!!
Very professional and fast.
Best move i couldve made. My electric bill went down by more than $100. Well recommended 💯 %
Anytime we have issues we contact JC Air and they are quick to respond!
Thanks for coming on such short notice and getting my a/c running in this Texas heat. For comfortable person and professional.
Quick all the way around. Quick to respond. Quick to diagnose. And quick to repair. + affordable. Great experience.
My A/C went out and he answered on first call and helped me out to figure out what the issue was and how to resolve it, thank you so much for your help!
Thank you Lupe and Jason for fixing the problem. They were able to find the cause of problem and fix it in less than 30 minutes
Great job
Great service and friendly people are always at your service..and dont expect high prices or employees with an attitude...
Great service and very professional treaded me like family
Quick and easy. No BS. Loved the work. Thank you so much!
Quick to respond and excellent service.
Took care of us on a Sunday! Amazing service and honesty!!!
Fast service friendly and knowledge technicians. Thank you JCAIR
Fabian provided excellent service and helpful future recommendations.
High priced and the check of the house was not thorough.
Great group of guys! Quality work!
Great Service on time and very professional
Awesome service, came late at night and fixed the problem quickly
Excelente service, trust worthy and affordable.
Great company and employees. Fast service.
Very good service
Fast good a.c. work call on jc air
Great experience. Friendly and knowledgeable .
Responsive and straightforward.
Very dependable and professional work!😊
The service and taking the time to assist you
Professional team
Everything very good, good service, very attentive gentlemen, good job
Very good service, fast and very good communication.