Joes Master Service Center

501 N Closner Blvd, Edinburg, TX 78539, United States
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Joes Master Service Center
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Fe
Review №1

UPDATE!!! Just had my alignment done I work in Midland, TX, which is 533 miles one way, and for a total of 4 trips a month. A few days ago on my way back, a heavy thunderstorm came out of San Antonio. My car was all over the road I thought I was going to lose control with heavy rain and other cars passing me like I was standing still, I knew something was not right I had brand new tires so I brought it to Joe, and he found my alignment was all messed up he fixed the problem and even gave me a quote to get my rear tires alignment to spec. I also asked for the LIFETIME alignment imagine not having to pay for a 200-dollar alignment as long as you own your car he recommended every 3000 miles hell I put those miles in 6 trips to work. Unheard of value, I also asked for an oil change and if you look at a review by a customer a few reviews down Mrs. Santos is WRONG each car has a manufacturer recommended oil this is not a Shade Tree mechanic shop where they are going to put just any oil that is not recommended by the manufacturer JOE WILL NOT RISK DAMAGING YOUR ENGINE !! YOU WANT TO SHORTEN THE LIFE OF YOUR ENGINE TAKE YOUR BUSINESS ELSEWHERE, When I asked for an oil change that was it NO WHAT KIND OF OIL DO YOU WANT THATS STUPID cause I know my car takes full synthetic but not everyone knows what oil their cars or trucks take NOT ALL OIL IS THE SAME !! and JOE WOULD GO BY WHAT MY CARS manufacturer REQUIRES AT EVERY OIL CHANGE INCLUDING THE FILTER and straight up he put exactly what it required without me having to say a word this man is not only a Master Mechanic he CARES AND IS HONEST. THANKS, JOE youre Awesome!!! When you come here, you get the owners personal attention. He and his crew do it all: engines, transmission, brakes. The latest computer diagnostics. That way, you know whats wrong with your car before you decide to fix it. If youre tired of going to shops and having to go back again and again because they cant fix it the first time. Well, dont worry NO GUESSING HERE!!!

El
Review №2

Quality work! Loyal to his clients and honest. We went to three other auto repair shops, and they couldnt figure out the noise from where it was coming from that was related to the power terrain. Guess what, Joes Master Service diagnosed the problem, fixed it, and the noise stopped.

Ro
Review №3

Good, reliable mechanic that wont try to upsell you service. I recently took my Dodge Caravan in because after troubleshooting it myself, I narrowed it down to 2 items. A bad wiring harness or a bad computer.I brought it to Joes and after explaining what Id already done, he had his guys hook it up and check it out. He understood my trouble-shooting and agreed I had done the proper steps up to bringing it to him. He told me they should be able to get it diagnosed within an hr. His 1hr diagnostic fee is $169 for the 1st hour and he was upfront about telling me they would let me know if they needed more time. His guys came back saying it was a bad computer and Joe even recommended a website I could order one from. Said hed never had issues with them and their computers.I thanked him and a few weeks later I managed to order the ECM from the recommended site (Flagship One), and I was able to plug and play the device with zero issues.Thankfully, Joe saved me a step and some money by pointing out the issue so I didnt have to deal with changing the wiring harness.

Cl
Review №4

Ive been going to Joes Master Service Center for years for annual vehicle inspections. Theyve always done a prompt and thorough job. Ive always been welcomed and given great service.Joes also offers all kinds of car repair and maintenance work. While Ive not required those services so far, I would not hesitate to take my car there. Ive observed how they deal with other clients and have read the reviews from years-faithful clients who trust Joes to do excellent work at a reasonable price in good time.Joes also is an official U-Haul rental dealer. As you drive up, you will see some of the various trailers and trucks they offer.Now, if youre looking for a shop that has an air-conditioned waiting room that serves tea and petit fours and offers you a manicure, you need to adjust your expectations or go somewhere else. The waiting area is often open to the outside, has a fan, some sturdy wooden benches, and a TV to keep you occupied. What decorations exist have a biker / Elvis vibe (cool with me!). But if you want excellent service at a reasonable price from a trustworthy and qualified mechanic whom you can trust, look no further.If you intend to pay with a credit card, be aware that there is a sign that clearly states there is a 3.8% convenience fee on every credit card transaction. This fee recovers their cost of processing your credit card and helps keep their prices lower for those paying cash.

Se
Review №5

Great place! Come here any time I have issues with my vehicle. Very experienced mechanic and would recommend to anyone who’s needing any work done to their car/truck

A
Review №6

My car was in desperate need of a wheel alignment but being that it’s a foreign car I wasn’t having much success finding someone that would do it. I called Joe’s Master Auto Service and they quickly set up an appointment and took my car in. Not only did he quickly address my issue but the cost was very reasonable, now my car rides like a dream! I’ll be bringing my truck next week! Thank you very much Joe’s Auto!

Gr
Review №7

I took my car to Joe to be fixed for two specific problems. I was wrong with what I thought was bad and he discovered what was wrong with something entirely different. That’s was a great relief that the one major concern I thought I had wasn’t a problem. Also the other concern which was my air conditioning , he immediately fixed it and I did not have to wait very long. Great job Joe, I trust you!

Ta
Review №8

Thank Joe and team! You guys did an amazing job. I dont have the words to express, how happy we are, my truck feels new. You were honest in telling me everything my truck had, I can now drive with a good piece of mind. We agreed here at home now we have a family mechanic. If anyone is struggling with your car or truck Joes master service is the place to go!

Jo
Review №9

Joe’s Master Service has always be very thorough with the service of my Ram truck. He and his staff are very knowledgeable and will make sure the job is done properly. Thank you Joe for your service and we will continue to do business with you.

Cr
Review №10

Joe and his staff were extremely helpful. Excellent service. Joe took pictures of all the components from our truck that were in need of repair, explained to us about the parts and a breakdown of each cost. All information was also sent to us via text for our own records. I would definitely recommend. Thank you all at Joe’s 🙏🏻

Ai
Review №11

We just moved from Washington State to Edinburg and one of our cars needed repair after arriving over the weekend. I could not believe how fast we were able to be seen and taken care of. Excellent Customer Service and in a quickness our repair was done and done correctly. I believe I have found our families new car repair shop. Thank you all who took care of our needs on monday morning.our honda is working perfectly.P.s. thier duck quacks are hilarious to hear as they communicate back and forth.By far Id recommend to anyone!Aidan n Amelia

S
Review №12

I wholeheartedly recommend this family business. I wish I had found them initially when my car needed servicing. A friend of mine recommended Joe because she has over a decade of positive experiences with them. I had my car towed to Joe’s where he diagnosed it within an hour, and it was ready to pick up the next day! Joe and his family are incredibly welcoming and helpful! I will definitely be back anytime I need work on my car!

Ro
Review №13

I’ve been going to Joes for years. Why? Because it’s just damn good reliable service. Who doesn’t want that for your vehicle?!! If you want repairs done right the first time, Quit messin’ around and go with Joe!

El
Review №14

Hands down if not one of the best the best mechanic shop in the valley to go to awesome service, great work like always.... Joe Garcia, thank you brother 🤘. Highly recommend if u need any work done on ur vehicle

je
Review №15

Thank you Joe. Great service again. Driverside headlight bulb went out. Very tricky to replace. The repair was done immediately and I was on my way!!! Fantastic, I am a loyal customer given this great service

Be
Review №16

Joe’s is an awesome place to get any car servicing needs taken care of. They are fast and honest! I’ve been to them twice now and I recommend them to anyone who needs work done. They also rent U-Hauls!

Ar
Review №17

We were referred to Joes master service through a coworker but prior to going there had heard and read lots of good reviews regarding their service. Well our vehicle went into the shop running at like 30% came out that same day like a champ at 100. Thanks to Joe and his team of master mechanics for performing a great job on our vehicle. Would highly recommend.

Te
Review №18

I will start by saying that we didnt choose Joes because he gave us the lowest estimate for the repairs we needed done on my Jeep Patriot. We chose him because he made us feel like we could trust the recommendations he was making. Another mechanic had quoted a lower price, *but* he didnt bring to our attention some of the other work that needed done, some of which were safety issues. Joe letting us know everything he recommended being done to keep us safely traveling down the road was confidence-inspiring. AND turnaround was great. Once we agreed on the work to be done, my vehicle was ready the very next day. Since having the repairs completed, & having seen other reviews as well as an interview with Joe, & learning the history behind this long-standing locally- & family-owned & -operated business, we feel like we made the right choice. Theres still more work to be done as soon as were able, & its nice to know we feel like Joes is a trustworthy, reliable, honest mechanic shop.

Ed
Review №19

Took my truck in for some transmissions repairs and joes masters was the only shop willing to do the job, very satisfied with the outcome highly recommend this place will be coming here again

Ju
Review №20

It is never pleasant to have a vehicle problem, but if you do this is the place to go. They are awesome. Friendly, caring, honest, and very knowledgable. They go above and beyond with you. Joe not only got our vehicle fixed he took his time to explain and answer all our questions. They treat you like people should be treated which is very rare these days. It was enjoyable working with joe and his daughter. God Bless you and thanks so much. Need a place for any vehicle needs this is an awesome place. I never write reviews but the folks at Joes Master Service deserve to be written about.

Sh
Review №21

Very pleased with Joes Master Service Center. Took the truck in to get checked out and Joe was able to find out the problems and gave us a quote on work we needed on truck. We took the vehicle in and were pleased with the great work done. Excellent work and customer service. I recommend this business to my family and friends.

Jo
Review №22

Not only was the service quick, the prices were reasonable and please give a shoutout to your mechanics because somehow, someway, they were able to get my truck aligned and now drives as straight as an arrow. This truck was veering right for over two years and another (major) company down the street was not able to correct the problem or even diagnose the problem. Very happy with your service.

Jo
Review №23

At Joes master service they treat you like family .fantastic customer service and I was in for car inspection and a lube job and was given a report of any safety finding and was brought to my attentio.and was very satisfied with there service and prompt timing of service that I was giving to me . That you joe & staff for your service.

Ca
Review №24

Awesome work..very professional and fast...and well done..service on my 2020 c300.price very reasonable. Will definitely go back if need it. I recommend Joes Master service center 100%

Ta
Review №25

Probably the best experience I have ever had with a mechanic before. After not having my car for over 9months somewhere else and wasting 2,000.00 for my car not to be fixed I had my car towed to Joes Master. I was very nervous considering what I had been through but all that went away when I spoke to the lady at the front. They took care of everything and the best part was how transparent they were with everything that needed to be done with my car. I was floored when I received videos and photos of each issue and I felt they really cared about the costs by providing me an opportunity to approve it or not. The financing was the icing on the cake and really saved us from financial burden. This will now be my go to shop for all my vehicles.

Ty
Review №26

I am not really the type to write reviews online and I was going to let it slide but continuously after having my water pump and timing belt done at this place, I am constantly having issues with bolts that were put on way too tight as well as my dipstick oil clip is gone and has been gone since I got it serviced there which was my first issue that I was going to let slide. But after trying to get my alternator boat off for the last hour it just reminds me. Oh yeah, my bolts were not overtightened before having it serviced there. And really, this only bothers me because there are so many good reviews online while I have to deal with the issues of sloppy mechanics after giving $750 to this shop. Yeah, the issues don’t affect the way it drives but I do have a new oil leak because of this as well as I’m spending hours cleaning up someone else’s mess. Overall, it’s very unprofessional to leave anyone with even a minor issue After spending almost $1000.

Te
Review №27

Was charged $664.44 dollars for a job I was promised would be resolved and taken care of just to find out a month later it still wasn’t fixed right… Joe promised the job he did would resolve the issue in my Daughters vehicle and it wasn’t when I took it back he wanted to now charge me for another issue he said it badly needed that would cost me another $494.98 dollars to fix, We took the car to get checked at another auto repair shop and the owner of that shop checked the car and said there was nothing wrong with the issue Joe so badly told me needed to be fixed…. Recommendation: Highway Robbery Go somewhere else.

Ma
Review №28

Awesome job done on my front brakes. Joe and staff are professional, friendly and they explain well the situation. The job is done in a timely manner. I recommend it to everyone to have their brakes done here.

Ch
Review №29

Exceptional service, and the nicest people I have met when visiting down there. I visit for work every few weeks and came across the shop when I was having issues with my vehicle. They went above and beyond on every single thing possible! I will definitely be back!!!

Ra
Review №30

Hello Joe. I am very happy with your professional service. Thank you and of course I will go back if anything happes to my car.!

Ro
Review №31

Great job. Happy with work. Glad you also changed oil/filter. I know it needed it badly. Thank you.

Jo
Review №32

Great service and best price around on my full synthetic oil change for my GMC. Done fast along with a free thorough check of my truck.

Su
Review №33

We took our older Chevy Pickup truck to Joe because my husband is taking the grandsons hunting this December and he wanted to make sure it was safe and in tip top condition. Joe was awesome and he knows his stuff. He fixed everything that needed fixed and more. But what is really great about Joe is that he is extremely honest and does an excellent job. Hes not like most mechanics who try and rip you off. You CAN TRUST HIM!GO TO JOE, HE KNOWS!

K
Review №34

Joe is always helpful and does great work! Hes always squeezed me in his busy schedule when Ive had what i thought was an emergency problem. Sometimes it wasnt.Hes a auto shop you can count on to be honest and fair priced. Remember you get what you pay for. Pay for cheep labor and get get cheep results that cost you more later.As a female some places use that against you because they count on you not knowing the difference.Joe makes every customer feel like family and listens to their concerns. Thanks to all the team there . Quick quick and quack quack lol.

La
Review №35

Got a state inspection fast and easy they accept cash and cards! Wasnt even there for more than 10mins they start right away with the service that needs to be done

Fa
Review №36

I don’t recommend this place I took my vechile to check the muffler, they result came out worse they messed up my breaker fluid they messed up the whole vechile ! And they let me leave with the car with breaker fluid broken ! Risking myself and child while the whole breaker fluid was dripping thank god I made it home safe. I don’t recommen they don’t know what they’re doing they’re putting their own customers at risk.

Sa
Review №37

Service was fast and friendly. Have always been greeted and attended to with a smile and respect, which is becoming rare these days.

Ci
Review №38

Always fantastic service! Thank you, Joe and your crew for taking such good care of my Nitro!! You come through for me every time. Even when the unexpected pops up.

pk
Review №39

Joe’s Master Service Center is awesome. They do my annual inspection and Joe just ordered and installed a new battery. Very professional, friendly service!

Da
Review №40

Took my Mercedes S550 in to get serviced by someone I trust. I had Joe do My oil changed, my Air and cabin filters replaced as well as a bad traction control sensor .I Also had him do front and rear alignment, he replaced a few suspension/Body bushings and rear swaybar. I am very pleased with the service him and his crew did and I will definitely take it back for any other services in the future. Highly recommend Joes Master Service for your car/truck servicing needs.

og
Review №41

Very much satisfied with the entire experience of a professional Machanic shop . If you are looking for a great mechanic joes master service is your place . 💯 recommended.

Bl
Review №42

Master Joe has saved my car once again! When my car has trouble he always gives the lowest prices then other mechanics, and better yet he’s a fun man loved by many, he saved my car from the heat of Texas and I’m glad to go to him for all my mechanical needs 👍 whenever your car is in trouble or needs repairing go to Joes Masters Service Center :)

Va
Review №43

Excellent customer service. Very professional

D
Review №44

Outstanding service... Took my Mercedes Benz to Joe’s Master for service and as always it was a smooth transaction from the beginning to the end. I had given the young lady my vin number a day before so that when I got there I wouldn’t have to wait to long. As promised i was in and out in less than an hour.Thanks again Mr. Garcia, you and your family are the best!!

Ar
Review №45

Full service station where they also have uhaul for rent.

Am
Review №46

125$ an hour is what they charge for laborMy grandmother wasnt told and ended up paying $300 to replace a high mount stop light on a 2004 minivan to pass her inspection.

Sa
Review №47

I went there for a simple inspection and my car had no issues. Somehow they want to find something that they can add charge/fees on. Suddenly Joe comes to me and says that my gas cap was leaking and needed to be replaced in order to pass inspection. I was charged over $70.00 for the part and labor. I thought it was way too much money. That day I realized I would never go back, because it’s obvious they use tactics to scam people out of money. So disappointed in that place. Overall, this review is to make other customers aware just in case you are there waiting on an inspection to be done. Had I known this when I was there, I would’ve just left or I should’ve declined and simply leave. If I were you, I would leave and go find another place elsewhere. It might take you a little bit longer to find one, but you will. Good luck if you stay.

Pa
Review №48

Great customer service. A little pricey but you get what you pay for and my vehicle was definitely in wonderful hands.

An
Review №49

Wow! These guys are Amazing!!I have a small business and I always have to get my vehicle in and out and these are the first guys to meet my expectations in every way!!I would highly recommend to anybody look for fast, efficient, and good honest hard work and top notch quality!!Look no further these are your guys!!I know I will be taking all my fleet vans to them for many years to come!!😁👊💥💯

Jo
Review №50

Joes Service Center was great they were friendly, courteous and prompt. I will go back any day!!!!!

Jo
Review №51

How is it that one takes a vehicle in to be worked on, supposedly gets fixed. Then Joe says that there is still something wrong with the vehicle and wants to charge another diagnostic test to fix that problem. Would it be his responsibility to fix it. Scam artist at its finest. Thank you for your business.

Lu
Review №52

Mr. Joe is awesome. He has worked with me regarding appointments, parts, love that he does the job right the first time. Unlike other mechania I have gone yo, where I have to go back because they didnt do something right. I recommend him 100% whoever complains of prices, you get what you pay for. & I would rather have a great mechanic than a mediocre one.

Gi
Review №53

I do not recommend this place at all. My first mediocre experience was good but when it came down to an expensive repair of the rack and pinion, serpentine belt and wheel alignment, my vehicle was left a mess. My vehicle was left in such a mess that it had to be taken in several times to try to be fixed and was even towed in to be reserviced. After numerous attempts at trying to get my vehicle fixed by them and much patience on my part, Joe became offensive at my simple reminding of my vehicle going on five weeks of not being attended to correctly. He responded by saying that my reminder was not appreciated and suggested I go elsewhere and blocked my responses even with my services being under warranty. Not the kind of place you want to go to. My vehicle was left a mess and I will never go there again. He really does have an arrogant personality and I wish that I would have read all his negative reviews before, but for some reason they did not all come up when I first read them. I did get to witness firsthand his arrogant attitude with another very nice family that went for service and I was really in shock as I believed this was a man of dignity but I was so wrong. In my opinion, this man didn’t care how safe my family came out at all. All he cared about was the money he made. Aside from this mess, my vehicle came back with an incredible number of miscellaneous scratches on my leather seats and numerous black marks that seem to be permanent marker after I complained about the scratches and tearings. Joe doesn’t seem to take complaints well at all regardless of your kindness and patience.

Je
Review №54

Very professional and efficient business. Joe, owner, is very knowledgeable, fair, and courteous. I have had an oil change and lube service done. I also had a problem with my engine light on that was identified and fixed. Will continue to do service here.

Mi
Review №55

Joe will take great care of you and your car! He will get you in and out quickly, with quality service without emptying your wallet. I have been going to Joes for many years and have never had a complaint.

Je
Review №56

Dont go here, especially if youre from up north. Theyre going to mess up your exhaust and theyre going to blame the snow from where youre from. These people literally ruined my exhaust because they thought they were going to charge me to replace it, and thats because it was only an inspection. Dont go here!

Ma
Review №57

I pulled up to get some air put in my tires. A loud, obnoxious guy comes out of the garage, who I can only assume is the owner, and says it’s $2 a tire and not to assume it’s for free. I went across the street to Nieto’s Auto Service and it was done for free but I left him a $10 tip. Sad to say, but Joe needs to learn some manners.

Ar
Review №58

Finest parts to replace and equip communities.

Le
Review №59

Service was great. Cant say enough good things about the staff. They treat you as a person not a number and with courtesy. Great place.

Gi
Review №60

Updates were done as new information became available. The videos and pictures posted on work being done allowed me to see what was going on as if I was actually there.

Ro
Review №61

Great people very professional and very explaining of the problems you might have with your vehicle.!

Ju
Review №62

I went for my inspection and they were awesome. The super awesome lady in the front desk even helped me out with a minor problem I had with my 4 year old daughter. They were very professional and very friendly. Will most definitely be going back.

B
Review №63

Took my work pickup there twice and both times was able to get it out by the time I needed it. Very professional crew and Joe is great. Being able to have contact with him directly is nice

Va
Review №64

Always great service and fixed the issue correctly, promptly. Was able to work with our extended warranty company which was a plus! Will definitely go back for future services. Highly recommended!

Ma
Review №65

Great and quick service went in for an alignment. Car drives smooth now.

J
Review №66

Great place. I come here every year for my car inspection and it’s always quick and efficient.

Di
Review №67

Great service from friendly staff and everything done was fully explained and completed quickly!

Ju
Review №68

Great service from Joe and his staff. A humble man with a big heart and many years of experience. Nothing but the best 💯💯💯💯

Ja
Review №69

Best work around. Had car towed there with AAA. Starter died after I had to replace battery myself. So it went to Joes Master. Tested electrical system there. A little pricey, but worth it to know its done right.

Fa
Review №70

I am going to give a honest my honest review. Lets go first with the service. The service and help is excellent. Second the prices are on par with dealers. Third, kwoledge of the cause of the vehicle malfunction from what he changed in my vehicle, he changed the o2 sensors he advices me to change the injectors, the intake manifold gaskets. And a few other sensors from the vehicle. And he returned me the truck and the problem persisted. So I took it back and that is when we changed the injectors so I went ahead and changed the coil packs also. Unfortunately I had to to take the vehicle out of the shop for personal reasons plus he could not have it ready by March Saturday 7 so I brought it home. And finished what the shop started. The truck is working on right now but it is still pulling codes on and off. Check engine come on the then goes out. I will have to see what codes will come up. But honestly guessing on parts is not good for a bussiness I did spend some money about 1.5K so in my honest opinion take it to the dealer and dont waste your money here.

Ma
Review №71

Great, and professional mechanics! I’ve been to a lot of mechanics and these guys are professional and know what they’re doing. A competent mechanic shop is hard to find nowadays.

I.
Review №72

Awesome Job Fellas! Thank you for everything. Took my truck for a wheel alignment, these guys took the time to set everything right.

Fr
Review №73

Joe is someone you can trust and feel safe doing buisness with. Hes the only mechanic I trust in the valley. I recommend everyone to go there.

Ja
Review №74

This is a bad place to do business. I was here waiting for about 15 min when another car pulls up and Joes people starts inspecting their car and completely forgets about me. So then I ask how much longer. Doesnt even apologize says another 20 min. Im a small business owner my self and I consider that bad business. Go to Pueplo for inspections and nietos for your mechanics need they are reliable.

Jo
Review №75

I was looking for a place to get my car inspected. First I took appointment at Premium Automotive on McColl. When I reached there on the scheduled time, he turned me away saying there are no techs. Then I called Joe. He told me to bring it in. Even though he is allowed to charge only $7.00 for inspection, Joe was happy to do it even though I had no appointment. I give Thumbs up for Joes Shop.

Ma
Review №76

Excellent and fast customer service! I highly recommend this family owned business.

Ju
Review №77

Great service. Great prices. Customer loyalty is valued, and the staff is great!

Gu
Review №78

Excellent service, his 2 master mechanics both worked on the problem and fixed it. Up front pricing and no hidden surprises. Vehicle was actually ready with in 5 minutes of his estimated completion time which is unheard of in automotive repair! Thank you

Jo
Review №79

Been coming here for years. Keep up the amazing work you guys do for your clients. Super fast and friendly staff.

Jo
Review №80

I have been going to Joes for years now and they always give me good service on my truckAnd now my daughter takes her truck to get fixed there toIm glad that he is here in Edinburg TexasI dont have to go to a nother town to get out truck fixed 👍

Th
Review №81

Joe is a real standup guy and is a man of his word 👍 the cashier is very nice and very helpful, she always makes me feel welcomed and happy to be there.

li
Review №82

After three times taking my car to fiesta chevelet and never got fixed ....took it to Joe master and that same day he had my car flying like he promised....Joe master is the best , Experience over Technology....100% best

Th
Review №83

We came from Michigan and rented a UHaul from Joes to go back. Without Joes help we wouldnt have been able to go home. Super friendly and efficient staff. I recommend Joes for Uhaul rentals and any vehicle repair needs. Will definitely be returning to the valley in the future and Joes will be our go to!

Al
Review №84

Loved it super fast paced and overall good experience, definitely recommend and definitely going back

Je
Review №85

Joes Master Service is an Excellent Place to take my vehicles, Great Mechanic, Service, and Price.Highly Recommend Joes Master Service. Does it Right and Very Honest !

Ro
Review №86

I went in for a state inspection which this place charges $7 for and a $2 fee for using a card. When it came to paying after the service was done, the employee at the desk walked over to her “dad” and they were reviewing something on the little machine that takes card. She didn’t address me about anything, instead she then walks up to me and explains that she accidentally charged me for a previous transaction from a previous customer, which was for $308.25!! She continues to say that she refunded it and the money would be back into my account by Tuesday if not sooner. Anyways, it’s the weekend so of course I had to wait long, this was on a Friday. I was upset because1: how did she not see that she was charging me that amount?2: she could’ve advised me about the issue, but instead ran to daddy to tell her about her mistake.3: She did not apologize, just said she made a mistake and fixed it.The least they could’ve done is refund me the cost of the inspection for messing up, instead they just refunded me what was overcharged. Bad service!! I was really upset on that because like everybody, we have payments to make. This was not a $20 extra mistake charge, it was about $300!! They could’ve refunded me my money by cash instead, thanks to them I missed a payment that will somehow affect my credit (like they could care any less). If you go to this place MAKE SURE THEY DON’T OVERCHARGE.

Bo
Review №87

Took my car to get an alignment and the service was good, cant complain. The one thing they need to do is make their waiting area more comfortable for their customers!

lo
Review №88

If the lady that answers phone is any clue in how the service is going to be..stay away! Not a good first impression miss. You just lost a job.

An
Review №89

Hey no fair, I had rated this place a 5⭐️ but it showed up as a 1 star. I wanted to make sure I set the record straight. We always get the best service and wouldn’t dare go anywhere else for our vehicle maintenance. ❤️🙌

Ro
Review №90

Great service. Detailed feedback!

Ju
Review №91

AWESOME SERVICE,email billing service and after hours pickup system is very convenient for people that also have same working hours. Thank you brotherhood 😁

Ri
Review №92

Nice and friendly environment, highly recommended. He has been working on my vehicles for years. Now he also works on my kids vehicles.

ma
Review №93

Great experience! Highly recommended! Support your local shops!

Th
Review №94

Speedy and very competent oil services and state inspections.Open to bringing your own oil supplies.

an
Review №95

Just a state inspection: very disorganized put a different county than original county no covid protocols in place ,nobody wearing mask. Client place to sit was an old school bus chair that was placed against a wall,they kept my paperwork when call was quick to dismiss it . OSHA and city should look into the place .

CY
Review №96

Excellent service. Very prompt. Everyone is so kind and professional. Thank you so much!

Ra
Review №97

They literally punched a hole in my radiator. It wasn’t leaking before then all of sudden after i take it there my radiator is messed up. No water could be held inside. After fixing it myself. I fond a blade inside the radiator among with duck tape they used to repair am elelectial issue i had taken my car in for.

Ar
Review №98

Great experience tells you what to expect gives reasonable time frame prices are prices no matter where you go and you can go anywhere I trust the Brotherhood 100% always gave always will

Da
Review №99

Joes Master Service removed and replaced my Hummer H2 A/C system, front shock absorbers, engine pulleys along with serpentine belts. Joes also diagnosed and repaired a parasitic battery drain (electric cooling fan relay). Previously Joes has worked on my corvettes with suspension and cooling problems.

Be
Review №100

Most trustworthy place. Joe is always looking for whats best for the customer. He works with you. Fast service. Highly recommend this place to family and friends.

Mi
Review №101

Been going to Joes for years. Trustworthy advice. Does not short change you or oversell you on what needs to be done. Always tries the cheapest fix first before the big ones.

Ra
Review №102

Took my car to get an oil pan changed next thing you know my car is making noises it never made before, has scratches that werent there my window wash fluid dont work no more and it started leaking antifreeze after being on the red for 40 minutes... If your going to spend money spend it sum where else save yourself the trouble.... Joe Masters is just a money hungry mechanic that takes advantage of people.

Al
Review №103

Has amazing customer service some great quality mechanics and ezay and budget friendly U-huals would recommend to any friends and family 10/10

Ca
Review №104

Never fails to deliver, great service, quality of work and prices!

jo
Review №105

Went in for a smart start device came out with car idling erratically owner denied having caused the problem took car elsewhere got charges again and respectable tech showed me where they ran power cars tp.box uninsulated and through the sharp opening through the firewall without a grommet also ripped the master cylinder boot threw out my brake fluid ruined my engine and transmission still denied having done anything wrong Ive had that car for years and not even a month later after they touch it needs not motor.and transmission now car still.isnt running right not from engine or.trsns but from the box they installed they dont k is how to diagnose just replace parts and are even bad at that very ride and very disrespectful and unprofessional will never own up to their mistakes Im glad Im not the only one who has the same opinion about this place oh but they still wanna charge an arm and a leg btw my car has been sitting there for over a month smh but my court date is comimg.up and if this issue doesnt get resolved this wont be the last they hear from.me or my lawyer

Ra
Review №106

Fast service. Knowledgeable people. DOT inspections are super fast!

Po
Review №107

The guy Joe is a complete A hole. Charges way too much for simple Jobs. Scam artist at best. Watch out for this place and man.

Ca
Review №108

My experience with Joes Master Service Center was very good. They took very good care of my car and were excellent at explaining the work.

Ke
Review №109

Excellent work, customer service is on point, and most importantly his prices are very fair. Hes a no bs guy and will treat you right.

Fr
Review №110

I definitely recommend Joe’s Master Service, it has become my #1 option when service needed, professional and service always on time according to the schedule, one of the best shops in South Texas

Ro
Review №111

Great and Fast Service. Had battery replaced for my BMW, services are direct. Thanks Joe and team

Do
Review №112

Worked on RV with oil and lube and car inspection. All done in a professional manner

Ju
Review №113

Very expensive, and he is rude when you talk about a second opinion from another repair shop, i do not recommend this place. There are more cheaper places with great results and really friendly employees.

Ga
Review №114

Courteous Fast service, Friendly enviorment. In and out for a Vehicle inspection. Had gone to Firestone around the corner and they had an hour wait before they got to us...

ja
Review №115

Joe has poor customer service and also he discriminates against people of color he took one look at me and did not want to do my truck as inspection I recommend people do not go to him hes too arrogant has an ego

Ti
Review №116

Great crew, I recommend them. We take all 3 of our vehicles to Joes Master Service.

Er
Review №117

Joes an awesome guy, very down to earth and knows how to make his customers his friends, helps you when you need it the most 🙏

St
Review №118

This is Bloom Great experience at Joes master mechanics and the owner himself very professional and great prices on work.. One of the best and longest running certified shops in the RGV!!! :^)

Ja
Review №119

Beware of this business! They have horrible customer service and will not call you when they say they will. They wont tell you what work they are going to perform and slam you with a charge. When I asked why they didnt tell me what I would be charged they said, Well you didnt ask. HORRIBLE BUSINESS AND CUSTOMER SERVICE!!!!

An
Review №120

Great service Very honest people thank you and God bless you

Re
Review №121

Would not take your vehicle here for anything joe very disrespectful old man who does inspection very shady and gave nothing but attitude I never met any service who charges 75 dollars to change light bulb never taking my vehicle here again worst experience ever very rude people!!

fa
Review №122

Excellent service. Joes is always fair and I fully trust him with our vehicles.

Me
Review №123

Excellent service! A mechanic that actually cares and will tell you the truth. Highly recommend!

Ne
Review №124

Quick, easy vehicle inspection done right. Nice experience.

SA
Review №125

Good service good mechanics just one problem Joe get a freakin air condition for your waiting room damn its the valley bro muy caliente

Ni
Review №126

Wouldn’t recommend this place, terrible service, super shady. I checked my vehicle before taking it for an inspection, when it came to paying for the inspection he advised me that my wipers were torn and didn’t have enough brake fluid. Can guarantee that wasn’t the case before I arrived to his shop. Go somewhere else, save your money and avoid the hassle

Ca
Review №127

Quick and friendly service, always leave satisfied with the customer service.

Wi
Review №128

Joe and his staff’re cool. They’ll work with you on appointments and will give you service options.

Ja
Review №129

They had my vehicle for almost 1 month and still didnt fix the problem

Ro
Review №130

They always do excellent work here.

Na
Review №131

Joe is great to work with. Big thumbs up 👍🏼

cr
Review №132

If you dont have to go anywhere else, dont. Wonderful pll and services.

Gu
Review №133

Excellent service and Joe keeps you well informed.

Jo
Review №134

Took my car in for oil change and it was ready in less than 45 minutes.

La
Review №135

Very pleased with the work! So far the vehicle is running very smooth! Thank you Mr. Joe!!

Ru
Review №136

Highly recommend this place. Very knowledgeable. When help needed with mechanic work, this is your shop.

As
Review №137

Always been nice and fast I go here to get my inspection done.

Me
Review №138

Honest, excellent customer service, they know automotive repair. Thank you for the peace of mind.

Da
Review №139

Horrible never take your car or even a lawnmower just no good had my truck there for 3weeks you Wana a new tire go there but I wouldnt even go there to put air in my tire Master nothing.

AJ
Review №140

Every time Ive been to this place, Ive had to replace the card I used there due to fraudulent activity days later. I dont think its a coincidence. BEWARE!!!

Fl
Review №141

He fixed up my truck and does my inspection and oil changes. Joes master service is worth it. Friendly place too.

Gr
Review №142

They were quick to help and were pretty well organized.

ga
Review №143

Great service. Very knowledgeable and friendly. Gladly recommend.

Al
Review №144

It came out good, car runs well and I’m taking care of it. Damn good job.

ja
Review №145

Joe thanks for repairing my son jeer. I happy finally found somebody that can do repairs On my son jeer. Thanks

Ab
Review №146

As always great service....Number one in the valley

Re
Review №147

Very professional and knowledgeable. Gives quotes for labor and parts. Also gives motorcycle state inspections.

Ge
Review №148

Good place for car inspection, ive gone twice and its always smooth.

Ab
Review №149

THe mechanic are very polite respectful n help u out in every way they can

Ca
Review №150

Very professional, courteous and knowledgeable

Ra
Review №151

Good service. Went in for a car inspection and didnt take long

Ma
Review №152

Excellent customer service. This my second time at this auto place. Thank you

Li
Review №153

Loved the services very respectful funny they make you feel like cozy

J
Review №154

Joe the best man for job! Ive use his shop for years and years.

da
Review №155

Pretty good place to get your vehicle inspection.Mechanic work is offered but is a little expensive.

Se
Review №156

At Joe’s Master honesty and trust rule.Traits of incalculable worth.

ye
Review №157

Will never go back there again .too pricey and intimidating.he has a gun in his holster to intimidate his clients and is very arrogant.very unhappy with surprising extra charges .made a mistake of spending a dime there!

Or
Review №158

Good honest work, and was done in a timely manner

Ro
Review №159

Excellent mechanic and quality workmanship. Well worth their pricing.

Li
Review №160

Rest service, friendly staff. Always a pleasure working with Joe and the guys.

Me
Review №161

Very friendly had me and my husband laughing. Everyone there was every nice and helpful.

Vi
Review №162

Great customer service and quick inspection service

no
Review №163

Fast and Great service!!!!! I recommend them!!!!!

LA
Review №164

Job was done in a timely manner and completed before time

Ir
Review №165

Daughter rented a U-Haul to move

An
Review №166

Extremely professional and knowledgeable with their services.

Al
Review №167

Awesome work Joe! 💪🏼😎

Si
Review №168

Always quick to get the inspection sticker. Great service

Jo
Review №169

Always treated awesome and fast service, do recommend Joes Master service

Sm
Review №170

Quick and easy went in for an Inspection

Ma
Review №171

Great customer service. Very satisfied with prices

Jo
Review №172

Fast and very friendly service. Best place for vehicle service.

Lu
Review №173

Great service I will recommend friend s n family

Ve
Review №174

At Joes you always get very good and fast service

Ar
Review №175

When to get my truck inspected. It was done quickly.

Aa
Review №176

Professional, quick, and polite. In and out for a state inspection

CY
Review №177

Hes very efficient, knowledgeable, helpful, and always treats you with respect

Ph
Review №178

The only place I go for my cars inspections .. Gota go to Joes .. thanks Guys.🇺🇸

Mi
Review №179

Great service and great mechanics its just to dirty and cramped.

an
Review №180

Best auto shop will do best job wont go anywhere else

So
Review №181

Great service as always!

Lu
Review №182

Friendly staff and decent wait times for inspections.

Er
Review №183

Very dependable and friendly one on one service. Joe is the truth

Th
Review №184

Great mechanic!!

Je
Review №185

Joe Garcia is a professional mechanic, I highly recommend Joe’s Master Service !

Br
Review №186

Amazing shop great guys.

le
Review №187

Very bad service.

Gi
Review №188

Great customer service and fast quality work

Sa
Review №189

I dont have anything good or bad to say about this place I wouldnt bring my car there

Lu
Review №190

I’m just going to say this, we will never go back there. Super shady place.

Jo
Review №191

Quick friendly service

Ja
Review №192

Great service great prices great people👍

Be
Review №193

It was awesome experience Thank you very much

Gi
Review №194

He is the man need good work come see Joe

Am
Review №195

Great customer service!

ia
Review №196

Money Hungry poor customer service all about how to get the most money out of good people!!

Br
Review №197

Great customer service! Very satisfied. 👍

Ma
Review №198

Its expensive but they know what there doing...

Ma
Review №199

Paint out your parking lot, Employ more staff, Use Customer Courtesy.

Information
43 Photos
199 Comments
4.3 Rating
  • Address:501 N Closner Blvd, Edinburg, TX 78539, United States
  • Site:http://www.joesmaster.com/
  • Phone:+1 956-383-1882
Categories
  • Air conditioning repair service
Working hours
  • Monday:8:30 AM–5 PM
  • Tuesday:8:30 AM–5 PM
  • Wednesday:8:30 AM–5 PM
  • Thursday:8:30 AM–5 PM
  • Friday:8:30 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as Latino-owned:Yes
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointment required:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Parking
  • On-site parking:Yes
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