Morrison Heating and Air Conditioning

1706 Crescent Ln, Duncanville, TX 75137, United States
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Morrison Heating and Air Conditioning
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Qu
Review №1

OMG they have been lifesavers. You know how this Texas heat can be. I have no tolerance for it and can’t live without my AC! I was referred to them by my friend who gave rave reviews. She also stated her parents have been going to them since the 90s so I was sold.I called them up and Blake came by. He was so nice and personable. As soon as I called and told him my issue he headed to my house to diagnose. He explained everything in detail and gave a very reasonable quote. Also, he applied for a manufacturer warranty on the parts he used. A+++ service. Would def recommend!!!!

Ro
Review №2

I have been a customer for several years. The skilled level of professional and personable service provided is just one of the reasons I enjoy doing business with the Morrison family. They were able to repair and prolong the life of an older air conditioning unit, and when the time came to purchase my new, more efficient equipment, the experience was easy. I came away feeling that I was in good hands and I have been happy to recommend to neighbors and friends. The service after the sale is outstanding and I know I have a trusted resource for my heating and cooling needs. I highly recommend.

Na
Review №3

Morrison Heating and Air provides the best service Ive experienced in a long time! They installed a new AC and Heating unit in Sept 2020 for us. Blake was extremely professional and efficient. He explained everything very clearly around unit maintenance and upkeep. On top of that, we had 2 instances over the past year where the unit stopped cooling- neither time was it due to the unit or the installation- 100% our fault- and he came out the same day to fix it! I would highly recommend!!!

Sh
Review №4

We have used Morrison Air for new unit installs as well as all new duct work. They did an amazing job! My house stays cool and the units run great. They came up with a better layout for the duct which has made a big difference in the air flow. He answered all my questions and went over, in detail, what needed to be done. Prices are reasonable. I received quotes from two other companies and Morrison’s prices were very fair.The customer service was friendly and professional. I highly recommended using them!!!!!!

Fr
Review №5

Morrison Heating and Air was the first company that actually used the hose and cleaned our outside unit when doing maintenance. The other company we have used for many years never did that. Blake was very polite, answered many of my questions, and very thorough. I called him back for a duct work in our attic, and he came right away. He even went out of his way to figure out where a ceiling water leak came from, and made sure it is not coming form the furnace or the AC system. Their price is reasonable. I will definitely recommend them.

An
Review №6

My experience with Morrison Heating and Air was excellent. I would highly recommend them to everyone. They where very knowledgeable and friendly. I had my old system for 25 plus years and it finally gave out on me. I called them and they came out promptly to check it out. Blake Morrison was very helpful and knowledgeable of the whole process. He helped me decide on what new unit would be the best for my house while also being the most cost effective. They installed my new unit immediately and I couldnt be more happier. Like I said before, I would highly recommend them to everyone.

Ja
Review №7

I have been using Morrison Heating and Air for over 15 years. They actually installed my system when I built my house. I know John and Blake to be trustworthy and always can count on them to get my system up and running quickly. As a matter of fact, I just had an issue with one of my units not cooling. I called John about 9pm one night and the next morning by 10am they were here checking out my system. Blake figured out that I had a short in the wiring to my thermostat and he fixed it along with doing an annual service on both of my units.Thanks John and Blake Morrison

Me
Review №8

My air conditioner was not working and I was referred to Morrison Heating and Air Conditioning. Within the hour, someone was at my door ready to help. The technician, Blake, was very knowledgeable. He had my air conditioner up and running in no time. I will definitely refer them to those I know. And yes, they are very reasonable.

Je
Review №9

I just had my air-conditioner replaced by this company. They were excellent! This is truly a family business. I done my research - and their proposal was dead on! They didnt try to oversell or up sell me. They did the installation perfectly, and on-time, and pricing was less than I expected. I highly recommend this direct, honest, down-to-earth team.

Or
Review №10

The experience that I had with Morrison Heating & Air Conditioning was awesome, after my heater unit broke down I called for service and showed up in less than 20 minutes. After the heater inspection found out needs to be replaced and replacement was done in less that 2 hours. Pricing was very affordable and convenient payment method

Mo
Review №11

Morrison Heating and Air was a lifesaver for me. They were able to provide same day service while being both knowledgeable and professional. Blake was exceptional is his mannerisms and I never once felt like I was being ripped off like I have with other companies. Pricing was cheaper than any other company that came out to assess the job just to tell me that they couldnt complete the job until..... I highly recommend Morrison Heating and Air Conditioning. The word should be spread to call these guys if you want quality, excellent service. Therefore, Im screaming THANK YOU again to Blake and Mr. John. No more dumping buckets of water for me.

Jo
Review №12

I had a wonderful experience with these guys! Prompt and no run around. They were at my house at the agreed upon time and finished my repairs quickly. Very professional company. I highly reccomend Morrison Heating and Air!

Ai
Review №13

They replaced one of our church’s AC units 2 yrs. ago when the big companies weren’t available to do the job before our Sunday’s service. They are reasonably priced and very easy to work with. I would not hesitate hiring them again or recommending them.

Ki
Review №14

Would absolutely recommend these guys for any ac or heating issues. We have a unit that is well past its expected lifetime. They could have easily told us the unit was done and need a whole new system because of the age of the unit and our lack of knowledge. Instead they did everything they could to try and extend the life of our existing unit. Its been two years now and no issues whatsoever. Actually its running fantastic. Saved us, literally, thousands of dollars. its an American family owned business that does great honest work.

Jo
Review №15

Called this company because my furnace was not working. I have a carrier system so it is very difficult to diagnose and fix (past experience). The technician showed up promptly and found the issue in about two hours.He then provided me with a breakdown of what it would take to replace the part and the cost. I gave him the go ahead and he pick up the part and had it installed in hours. The total service was completed in a day and my h vac system is now back up and running. He also serviced the AC to prepare for the Summer.I would highly recommend these guys to home owners.Thank you so much!

Fe
Review №16

If I could give this company a 0. I would... I came home on Saturday to my air not blowing cool. I called them because of their ratings and because they were close. The father I suppose is the one who came out. He was an older guy. When he came to the door I told him my name, he never told me his,(red flag!)anyway I let him do his check of the issue, he came back and told me the motor wasnt working, but I felt it was working because the air was blowing it just wasnt getting cold. So he quotes me a price and said hell be back to do it on Monday. But when he left he left my attic open with the stairs down he left the breaker box open.and when I went outside on Sunday. He had left the door on the a.c. unit off as well. So at that point I knew I wasnt going to use them.Because he didnt leave it the way he found it. But when I did get someone to my house to fix the a.c.. they said the power cord was not there that went to the outside box. This was a piece that the company needed to look at the system. So I call Mr. MORRISON THE SAME guy who came out and I asked him about it He said he disconnected it. But he doesnt know where it is and the guy who fixed it said all he needed to do was just turn it to the off position no disconnect needed. So the guy looked for it. Didnt find it. And it cost me an extra 238 dollars in addition to the repair. Please people. Beware..ugh.. they maybe good. But I was not treated well At All

st
Review №17

John his son Blake and their assistant explained the value of a Trane system and they executed the work with total professionalism. They made us comfortable and I do not know of a more enthusiastic technician than John Morrison. Thanks for the great service and Ill tell everybody I know of your great work and product. Blake keep it going young man!

Li
Review №18

Friendly customer service from a well experienced team. Didn’t try to yodel, just solved my problem and made recommendations for future consideration given my much older a:c unit. I’ll certainly be calling them again; my home is feeling much cooler already!

Ma
Review №19

I called Morrisons Hesting and Air, to assist me with my heating issuses and they came and corrected the problem. They were very informative and polite. I would definitely use their services again.

Mi
Review №20

I called late Saturday afternoon expecting to get the run around. They answer promptly and showed up within the hour. He was friendly and explained everything he was doing to the unit. The pricing was reasonable. I will definitely use them again.

No
Review №21

Very unprofessional . Called them on Friday said they would send someone out that afternoon. Never heard anything so around 6:00 pm we call back. They said they are still working and someone is still coming . They never showed up never called and when I call them back all I get is a voicemail . Tried to email them too no response at all. I feel really inconvenienced as they wasted my time and I have a serious leak that needs to be repaired as it is causing damage to my ceiling . If they did not want my business they should let me know. I would have been fine if they just communicate with me instead of wasting my time. I could have called someone else them. Even if they wanted to schedule for a later date or reschedule I would be understanding. Instead I get completely ignored. Terrible customer interaction .

Ka
Review №22

We hired this company to put in a brand new install from the electrical copper duct units etc. The vents are barely putting out air and its not as cold as it should be. They left a lot of things un finished. Had to hire another company to come look over it since they wouldnt come fix the problem. This is probably the worse i have ever been screwed over. Never again with this company.

Za
Review №23

I highly recommend this company. Their technician Bryan was very knowledgable and more than happy to elaborate on all of my questions. I will be calling them if I ever run into any issues in the future. I will also be referring this company to my friends and family.

Li
Review №24

They fix our unit, Then came back and stole it. then sold us another one. Worst company ever.

Na
Review №25

Called them on a Saturday expecting to get a voicemail, like the other 5 companies I called prior but instead my call was answered after the second ring. a tech was over within a hour and got my AC up and running again.

Na
Review №26

Very courteous and quick to respond to the service call I placed. Competitive pricing and knowledgeable about the repairs needed. Will definitely use in the future and highly recommend to others.

Ta
Review №27

Im a first time customer and my experience today was excellent. The owner and his son were both friendly and knowledgeable. Prices were reasonable.

Di
Review №28

They came by our office within an hour of the call, cooled us off, saved us money and were altogether easy and wonderful.

Bi
Review №29

Excellent service. Friendly and prompt and explained everything being done.Referred by a member of my church and we cannot thank Sharon enough!

Pe
Review №30

Fixed our heater in under a hour! I would recommend them to anyone I know in the area!

Bo
Review №31

They just put a new system in for us they were very fast and professional and I appreciate everything they did we have any problems we would use them again.

Lu
Review №32

I highly, highly recommend! Very knowledgeable, professional, friendly and excellent service! Came out and fixed same day!

La
Review №33

I absolutely recommend this company and will only use them in the future. Very polite and professional. Great service!

da
Review №34

I was referred to this company and after I seen the way they treated my friends and the quality of services I will not use them or refer them

Ri
Review №35

Im sitting in a house they just put the ac in, mid day temps hit 80 inside, ac on and not blowing very cold and they wont fix it, fixing to call another company to come fix it

Ge
Review №36

Honest and reasonably priced. Great service and very prompt.

Le
Review №37

Outstanding! Fast repair response with a reasonable price.

De
Review №38

Always professional and courteous,affordable and fast service. Very dependable.

Mi
Review №39

Very efficient and prompt 👌

Information
28 Photos
39 Comments
4.4 Rating
  • Address:1706 Crescent Ln, Duncanville, TX 75137, United States
  • Site:http://morrisonheatandair.com/
  • Phone:+1 972-709-7019
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
Working hours
  • Monday:8 AM–9 PM
  • Tuesday:8 AM–9 PM
  • Wednesday:8 AM–9 PM
  • Thursday:8 AM–9 PM
  • Friday:8 AM–9 PM
  • Saturday:9 AM–9 PM
  • Sunday:9 AM–9 PM
From the business
  • Identifies as Latino-owned:Yes
  • Identifies as veteran-owned:Yes
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
  • Online estimates:No
Accessibility
  • Wheelchair-accessible seating:No
  • Wheelchair-accessible toilet:No
Offerings
  • Repair services:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Appointment required:Yes
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