HVAC-R Finest LLC

1601 Osprey Dr Suite 204, DeSoto, TX 75115, United States
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HVAC-R Finest LLC
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JB
Review №1

GREAT SERVICE. PUNCTUAL AND GIVES HONEST DIAGNOSIS. I forgot the gentlemans name but i promised him and his associate that i would leave a positive review for their great service. Definitely worth the inquiry if youre looking for AC repair

Ta
Review №2

Technician Bounthon came out several times and did a great job. He had great customer and got the job done despite us being angry that our air went out. Very professional. I recommend the technician and the company. Thanks again!

Pa
Review №3

Bounthon was very timely and very personable. He conducted the necessary tests and kept me abreast of his findings and recommendations.

Ma
Review №4

Want Professional knowledgeable AC Techs, call on Bounthon and Salvador at HVAC -R Finest LLC. These respectful Pros were efficient and knowledgeable in troubleshooting my broken Smart AC System and getting me back running and Online in no time!

An
Review №5

I called and asked to get an estimate on new units. The person who answered the phone said estimates are free but service calls are $99. I said, I just want an estimate to replace the whole thing. The downstairs unit is still working and the upstairs is half running, I dont need a service call, I just want an estimate.Tech arrived and did a good job going over what needs to be done and then as he was done measuring and checking things out. He said that his lead from the company wanted him to still charge a service call. They just backed out of their promise of a free estimate. No diagnostics or service call was provided.I said ok, if youll charge me then please run the actual diagnostic and give me an estimate on the repairs needed for the upstairs unit thats blowing very slowly. He checked it and said it needs a blower motor replacement.And he said its going to be $197, not the $99 originally quoted for a service call. I paid him and that was it.I dont really know why they cant keep their word but if they cant for something as simple as an estimate, I dont want to know what things theyll back out of when more important stuff happens.For $197, they lost a 20k+ customer

Je
Review №6

Thorough, friendly and honest! Been using them for several years now! My heat and AC are working better than ever.

Vi
Review №7

They are great company. It is easy to schedule. The technician name Aubry was friendly, very helpful and got things done professionally.

K
Review №8

I recently had the pleasure of using Moss and Anthonys HVAC services, and I must say, I was thoroughly impressed. Their care and attention to detail regarding my air conditioning were unparalleled. Not only did they provide top-notch service, but they also went above and beyond in communicating every aspect of the work performed. Their professionalism and clear explanations made the entire experience smooth and hassle-free. I highly recommend Moss and Anthony for anyone in need of HVAC services.

Al
Review №9

Mos did an amazing job and was super nice and courteous. Im one to ask a lot of questions so I really so appreciate him being patient with me and willing to answer all of my questions. Definitely a professional process, but with amazing customer service!

La
Review №10

Mr. Aubrey is an amazing technician! He is very knowledgeable about his craft and doesnt mind teaching you about your unit or answering your questions. We recently purchased an older home and he came by to service our system.From the time that he arrived to our property, I could tell that he was friendly, courteous, and serious about the quality of his work. He even repaired an issue caused by another contractor unbeknownst to my husband and I, and took the time to make sure that he cleaned up any mess that he made while he worked. Overall, I enjoyed working with HVAC R Finest and look forward to working with this company for many years to come.

Ro
Review №11

I recently had the pleasure of working with technicians Moss and Bounthon, and I must say that they provided an outstanding service for my HVAC system and ducts. From the moment they arrived, they displayed a high level of professionalism and attention to detail.Moss and Bounthon took the time to thoroughly inspect my HVAC system and ducts, and they were able to identify airflow issues within my home. What impressed me the most was their ability to explain the problems in a way that was easy to understand. They patiently answered all of my questions and ensured that I was fully aware of the issues at hand.Not only were Moss and Bounthon knowledgeable and informative, but they also went above and beyond by providing suggestions for potential solutions. They presented me with different options and explained the benefits of each one, allowing me to make an informed decision about how to proceed.Throughout the entire process, Moss and Bounthon maintained a high level of professionalism. They were punctual, respectful, and treated my home with care. Their attention to detail was evident in every aspect of their work, and they left no stone unturned in ensuring that my HVAC system and ducts were functioning optimally.I am truly grateful for the exceptional service provided by Moss and Bounthon. Their expertise, professionalism, and dedication to the job were truly commendable. I highly recommend them to anyone in need of HVAC services, as they exceeded all of my expectations. Thank you, Moss and Bounthon, for a job well done!

Za
Review №12

Aubry was a true professional. He’s very knowledgeable and thorough. I really appreciate him going above and beyond to explain what the issue was, how it failed, and how he was fixing it.I really I hope I don’t have A/C issues again but if I do, I hope Aubry will be the one to repair it.He definitely deserves a huge raise!

Sh
Review №13

I was fortunate enough to find HVAC-R Finest through a quick google search! Our AC was repaired by Bounthon he was very professional and arrived on time. He made sure to communicate with me throughout his time here. He informed me of things I can do for maintenance as well as things to look out for to keep my system up and running like new. Overall it was a wonderful experience I will definitely use their services again!

Ma
Review №14

Service was great!! The technicians Salvador and Bounthon had my house cooling down withan hour of arriving. They saved me in short notice with the temp rising. Thanks again for the great work.

Mo
Review №15

Our technician, Bounthon Dikousman was amazing. He was courteous and knowledgeable. After his first visit to inspect the unit he saw that we have a small child so, when it was determined that the unit had to be replaced, he came out 2 days ahead of schedule to install the new unit. He was very friendly and he did a great job. He didnt leave a mess and was very careful to not let our dog out of the yard as he was working. Would highly recommend, and the technician deserves major kudos.

Ru
Review №16

Junior and his team are very professional. This is the best HVACR company.

Jo
Review №17

This company was able to get to us quickly. 2 techs, Jose and Boudain called before they left their last service, arrived on time, were professional, polite, and respectful of our property. They did an overall inspection, located and repaired quickly. Would definitely recommend.

Te
Review №18

Bounton came out to fix our heat and was very thorough and efficient. He took the time to explain the issues he found and fixed them in a timely manner. I would definitely recommend them to anyone. The job was handled professionally and quickly.

Ti
Review №19

Junior was extremely professional and knowledgeable. He resolved the issue with my AC unit in a timely manner and communicated what was causing the problem. He even told me what could be done to prevent the same thing from happening in the future. I appreciate him being so polite and helpful.

An
Review №20

Caesar did a great job informing me of all the steps they would take when it comes to installing a new ac unit. He also fixed my other unit that went out while he was here. They also finish the project 2 hours faster than expected.

To
Review №21

I had the pleasure of working with Bounthon and Mauricio today. I had air flow issues in my home. They were on time , called when they were on the way, introduced themselves. They quickly identified the issue and fixed it and still did a full maintenance check and even cleaned the A/C unit. Very professional and would recommend

Ka
Review №22

Our technician was Bounthon Dikousman, he was very nice and helpful! The appointment was easy to make and Bounthon was right on schedule. So grateful that even in the heat he worked to help us restore our AC 🙏

Ti
Review №23

The service was amazing. Mauricio communicated an ETA, was on time, professional, and answered all questions in regards to my HVAC system. He was also kind and very knowledgeable about my unit. The process was quicker than expected but the problem was solved ASAP. I’d definitely recommend this company to family, friends, and others. Thank you so much for your service!

La
Review №24

Bounthon and Mauricio were simply amazing! They both were extremely professional and Bounthon was very educated on explaining everything that was wrong with our AC system which was a small issue with the battery fueling the compressor. They went the extra mile to check out the system in our attic and change our filter for us and did a temporary fix to the air conditioner vent that was broke prior to their visit. 10/10 would recommend these gentlemen

Do
Review №25

Bounthon and Anthony did a great job. They were very professional and knowledgeable. They took their time and double checked everything. They were a great representation of the company

Na
Review №26

Had a great experience with Junior. He was very professional, personable, and thorough. He fixed multiple things that have been missed by other companies and explained everything in an easy-to-understand way. Would definitely use his help again.

Je
Review №27

Aubry was on time this morning, came right in, started checking out the system, and then got to fixing it as soon as he got the “go ahead.” He was very neat and clean with his work and was very nice and respectful. I’d recommend this company (and Aubry) to anyone in need if these services!

Da
Review №28

Professional and courteous service from Bounthon and Salvador! They worked above and beyond to get our heat working despite working late into the evening. Definitely recommend them by name!

Ta
Review №29

I cant say thank you to Moss and Anthony enough! Spent 5 hours tracing electrical problems to get to the root of it not just swap a part and call it done! These guys are FANTASTIC!! Highly recommend!! Thank you gentlemen!

Mi
Review №30

Junior was an amazing technician. He made sure we were satisfied with the service and returned to the property an additional time just to ensure it was working properly. I definitely will recommend this service to any friends or family needing HVAC service. Thanks!

Ab
Review №31

Bounthon and Dylan were very professional, knowledgeable and did an exceptional job. This companies service was by far the fastest, friendliest and most comprehensive service I’ve received for my AC unit and they were the only ones to actually fix my problem (AC Condenser Motor).

At
Review №32

My family and I are more than thankful for these guys! The inspection and installation both went smoothly. My family can be all over the place at times but the installers Bounthon and Ceasar answered all of our questions and made great recommendations considering the age/condition of our home! Everything has been flowing smoothly!Thanks again!

Te
Review №33

Our service technician, Bauthon was very professional and efficient. He came to our home assessed the problem and fixed it. The a/c is working great now.

Al
Review №34

Bounthon Dikousman was the absolute best. He was very informative, very professional and super knowledgeable. I strongly recommend him for Any of your HVAC /AC needs. No one likes to have issues with your AC but when you do, its so nice to have a company thats speedy, Precise and affordable.

Ca
Review №35

Junior Dikousman was wonderful! He contacted me, scheduled an appointment, arrived on time, listened to my concern/issues and immediately went to work to fix the problem. I have had this same problem the past two years and Junior is the person tech to figure it out, and he also found that the leasing company did not properly install a thermostat which was causing another issue. Junior was also the first technician to tell me that my heating system was gas, something the leasing company nor their tech ever disclosed, considering this has been an ongoing problem.I definitely recommend HVAC/R Finest and Junior!!!!

Ka
Review №36

First I want to say Linda in the office is wonderful!! As we know in Texas we have been in the triple digits and I kept calling Linda just to make sure my appointment was still set because it was a 6-10 pm window. It was hard for me to believe someone would come out that late!! However, not only did the tech come out but he was efficient, neat, and advised us to call if we needed any further assistance! I am so happy! It started cooling down immediately! Linda, if you read this thank you so much! You are so patient, sweet, and kind! Thank Bounthoun you are awesome!!Thankfully,- Kathy

PD
Review №37

Yes i used this business and i must say the Customer Service ,Preciseness, nd Professionalism was 5 star. They have sum Amazing Techs. I had the techs Junior, Bounthon & Maurico. Great staff did the job nice and clean. I recommend this company any day.

Ka
Review №38

I have used this company twice and both times they have been amazing. Junior was out and answered every question that I had and made sure to explain everything in a way that made sense. He was very personable and made the experience easy and fast. Our system is running great and efficient again. I would recommend them to everyone.

Ha
Review №39

AB, Mauricio, and Jr were amazing! They were informative throughout the whole process and made sure we were taken care of. They were very professional and caring. We appreciate their hard work.

Me
Review №40

I would 100% recommend HVAC-R finest. Office personnel and technicians are amazing and easy to work with. Aubrey/Tech went above and beyond to make sure my issue was resolved. He even conducted some additional troubleshooting that uncovered an unrelated issue. Thank you for HVAC-R Finest for helping me out in a pinch.

Sa
Review №41

Bounthon was very polite and professional when he came to work on my AC. I appreciated him being on time, taking time to explain the problem and how he could fix it within a few hours. I highly recommend!

Da
Review №42

The AC technician, Bounthon Dikousman, did an outstanding job provided with amazing customer service. He was on time, communicative, professional and was able to thoroughly explain what the particular problems were with the AC. For someone who knows nothing about AC systems, I felt that I understood exactly where the mishaps came from and what precautionary measures I could take to prevent them. Thank you Pathlight for sending a technician out so quickly and thank you Mr.Dikousman for your impeccable service today.

Pe
Review №43

Started off with a initial inspection to confirm a lot of issues with my hvac / ac for my home. Junior Dikousman was very professional, listended to my concerns, gave education and options that made sense to my financial needs but resolved a major issue. Him and his team came the next day and complete overhaul. By end of the day everything ran great and the not even having the ac on for a hour the house started to cool down immediately. Definitely recommend this company. Thanks Junior

Bl
Review №44

Bounthon and Airrion came and installed my air handler. Both very professional. Explained each step along the way as well as go over the system. I highly recommend these guys. Thank you very much!

Jo
Review №45

Bounthon Dikousman was on time and very professional. when he arrived he thoroughly checked both of my units and told me everything that needed to be done and immediately fixed it. He then went above and beyond to add Freon and clean the units.

Ti
Review №46

Bhouthon and Jose are amazing. Very thorough, excellent communication, respectful and pleasant mannerisms. And extremely knowledgeable. They addressed all my concerns and they were punctual.

Yo
Review №47

Junior made his assessment, explain options, made recommendations, then did the work. Service provided was next day, arriving early morning which was greatly appreciated due to the extreme weather conditions currently in Texas. Great mannerisms and conversation.

Ca
Review №48

Our AC unit was having issues. Junior performed his duties professionally and efficiently. Excellent communication skills. Highly recommend.

Al
Review №49

HVAC—R-FINEST is overall the BEST company I’ve hired to work on my a/c unit! I’ll explain, I called several Hvac companies because my a/c unit went out, hvac r finest gave me the best overall price and Bounthon Dikousman was the technician that responded to my emergency call and he was the best most professional and detailed tech that’s ever worked on my a/c unit, not to mention he was also on time and resolved my issue in a timely manner. He answered all my questions, adviced me on some components that could help my unit operate better and he explained and pointed out things in my unit to clean for better operations. I’m giving them a 10/10, I truly believe they are the best of the best in the DFW area.

Gi
Review №50

The AC Technician Aubry was very knowledgeable and helpful with finding the issue and producing a solution quickly. After the repair he shared great tips to keep the unit maintenanced properly!

Ka
Review №51

The Field Supervisor Bounthon Dikousman was amazing! He provided great service and was very professional! He answered my questions thoroughly and quickly! Thank you for your great service Bounthon!

Jo
Review №52

There are not enough words to describe just how great of a company HVAC-R is. I was without AC for over a month and my home warranty and the company they assigned me were bothabsolutely trash during my outage. I literally found HVAC Thursday night, called their office Friday morning and by Friday afternoon I had AC. Cesar is probably one of the most professional and helpful technicians Ive delt with during this time. The entire team was amazing. I wish I knew about them sooner but I would recommend them to anyone in need of HVAC services.

Fo
Review №53

I highly recommend these guys to anyone needing AC service. These guys are very professional and are very informative and very prompt.. As a single female I felt very comfortable with these guys.Bounteous Dikousman and Mauricio are definitely who you want to call on when you need help with your AC.Fonda HensonChandlers LandingRockwall, Texas

Al
Review №54

Bounthon Dikousman was the HVAC specialist that came out and fixed our AC. On time, professional, knowledgeable and quality service! I highly recommend this company.

Al
Review №55

Bounthon has worked on my system many times. He is always very thorough and explains all the work and issues he repairs for me. Thank you for the wonderful customer service and professionalism!

Na
Review №56

The technician was very knowledgeable about the HVAC unit. He went about diagnosing the problem using different methods. Once the problem was determined he did what he could which required getting a part brought to to our residence from his office in order to try and have the A/C unit fixed for us today. This wouldve been day 4 without A/C if it wasnt for the tech working hard to fix the problem.

Ma
Review №57

Jr, Dale, and Mauricio were all extremely professional. They arrived on time, and knocked out a pretty large job in one day. Everything was done with care, and nothing was rushed. Thank you guys for the hard work, and I highly recommend going to them for your HVAC needs.

Mi
Review №58

Bouton Dikousman he was very professional, and great at what he does check his work and kept me updated great job.

Rh
Review №59

I cannot speak for the rest of the technicians, but Jr. was great! I am glad he was the one who showed up. Jr. understood how important it was for this issue to be resolved immediately because I have a child and he (Junior) shared that he is a new dad. He was extremely professional and courteous. Ask for Jr!

Bo
Review №60

Junior was amazing! Very known and very courteous. Fixed the problem and let me know about potential future issues to look out for. Great employee

Sh
Review №61

Aubrey was professional, thorough, and courteous. We had two other people come out in the days immediately proceeding his visit...and the work was not properly completed. I believe we are in good shape now... thank you!!!

J
Review №62

Bounthon helped diagnose several issues with our A/C. Showed me pictures of everything, including maintenance that was not done or done incorrectly by myself and the previous company I called.Cleaning was done improperly on external unit by previously hired company, was very obvious in pictures I was shown. Cleaning was done improperly by me on internal unit, also obvious through pictures. Previous company also said my drain was not clogged, Bounthon provided a video of water blockage and then flow before/after. Helped diagnose high electricity usage from multiple sources.Will only be using HVAC-R Finest going forward.

Da
Review №63

Junior was excellent and very kind and affirmative. Really appreciated his time and taking the time to inform me about the services and my units and the thermostat.

Ne
Review №64

I appreciate the service I received from Bountahn Dikousman! The attention to detail and breakdown of the assessment made me comfortable with my system. I’d recommend them to my friends.

Br
Review №65

Junior was punctual, personable and knowledgeable! Arrived and had my heat up and running in no time. I would definitely recommend for all your HVAC needs

pr
Review №66

Bounthon Dikousman Did a great job! Very respectful and got things done in a timely manner!

Ke
Review №67

Bounthon Dikousman was so helpful and insightful. He provided a very thorough inspection and timely resolution. Very much appreciated his work.

To
Review №68

Aubrey was our service tech and he went above and beyond to repair our A/C unit and then gave us a detailed explanation of the issue and preventative measures to take in the future.

An
Review №69

Jr is very professional and knowledgeable. He took the time to explain the issue in a manner in which I could understand, I appreciate that. He was in and out in no time, I would DEFINITELY recommend him to anyone anytime.

Re
Review №70

Bounthon was professional and provided excellent service each time he came over. He explained in detail what the problem was and the steps he would take to fix the problem

Ce
Review №71

Mos did an amazing job! Thank you for getting me air in this Texas weather. Job well done.

Ch
Review №72

The HVAC technician, Junior, was very thorough in his analysis of the problem with our AC. He kept us informed, was either on time or early, and explained what was wrong with the AC, what he did to fix it and how to prevent it in the future.

Ti
Review №73

Junior was a very responsive and helpful fixing our leak. It wasn’t even a hvac issue but he still managed to help us repair! Thanks!

Je
Review №74

Our heat went out the day before an ice storm. The technician came out on time, early in fact, and was in/out after repairing a fried wire. Even double checked the outside unit and everything else to me thorough!

Qu
Review №75

Bounthon and Moss tended to our home. They clean up after themselves and were polite.

Ca
Review №76

Bounthon was very professional did an excellent job on my AC unit.

C
Review №77

Bounthon and Salvador are really nice guys. Figured out the problem and had it fixed quickly.Thanks!!

Ed
Review №78

Awesome, fair, and knowledgeable. Junior is a great technician.

Mi
Review №79

Junior was the tech that came out he gives detail information of what going on and makes sure all your questions and concerns are answers he was really nice.

Ta
Review №80

Jr. , Boss and Bounthon were very knowledgeable and explained everything as to what was wrong and what’s expected. Fast and Efficient

Ka
Review №81

Bounthon Dikousman Was amazing! Above and beyond! Helpful and polite. Did a great job

Ai
Review №82

The teach. That came to work on my A/c unit was so wonderful. His name is JUNIOR and I highly recommend him.

De
Review №83

YallllllJR. Was amazing. He answered all my questions, was very professional. I would recommend him to anyone.

De
Review №84

Bounthon Dikousman was very thorough in troubleshooting my AC issue and explaining what the issue was and how it was fixed.

Me
Review №85

Junior was very professional and his mannerism was awesome. I only want him on future projects..

Sh
Review №86

Good customer satisfaction. Junior did an excellent job,he is very professional in doing his job.

DO
Review №87

Service guy Bounthan Dikousman was very professional and polite, he did his job and didn’t take a long time

Ze
Review №88

Bounthon was amazing and was able to provide outstanding service and their quality of work is 2nd to none. Highly recommended!!!

Ty
Review №89

Mos was great and professional. Went above and beyond. 5 stars!

To
Review №90

Our service man was GREAT his name is Junior he’s was so nice and professional.

Da
Review №91

Bounthon Dikousnan was on time very professional was able to identify the problem and make the repairs as needed excellent job

Al
Review №92

Repairs were done in a timely manner, and technician explained everything he did clearly. Really appreciate the hard work!

Sh
Review №93

Very professional Junior and Mauricio were polite, quick and professional! They even wore mask for their protection and mine!🤩

Ja
Review №94

Very thorough service! Talked me through what to expect and kept me informed.

St
Review №95

Professional and friendly technician. He was happy to explain the issues and how things work and the corrections being made.

Mi
Review №96

Aubry is a genius. Super fast, extremely professional, will definitely use again.

Ta
Review №97

Linda was awesome getting us on the schedule and Aubrey was professional and thorough

Us
Review №98

Great work, diagnosed a couple of my heaters that werent working and fixed them.

vi
Review №99

JR was very detailed and professional. I would recommend him to other people.

Ri
Review №100

Junior was fast, on time, friendly and professional. Highly recommended this tech!

F
Review №101

Cesar and Mauricio were amazing. They were on time, very fast, efficient, and professional.

De
Review №102

Bounthon Dikousman found the issue fast and fixed in a timely manner. Great job!!!

Cl
Review №103

The service provider was timely, efficient in the repairs, and detailed in his explanation of how to move forward.

Be
Review №104

Always fix and make sure I understand what was done and why. Very thorough and professional.

Q
Review №105

Great service so far .. the job just got done. Need a month or two to be more accurate of the job that was done. But so far so good

Ni
Review №106

The technician that came out was very informative and let us know everything that was done.

Lu
Review №107

Junior was very knowledgeable and professional definitely will use them again

St
Review №108

Great experience, Cesar was wonderful. Thank you for the prompt and professional service!

Re
Review №109

The technicians were respectful and professional. They found the issue and assisted with other maintenance issues.

Ch
Review №110

Service was awesome and they went above and beyond to get the job done.

Ma
Review №111

Bounthon Dekousmans service was excellent. Thank you!

Do
Review №112

Junior was professional and helpful as can be! Thank you so much!

Ma
Review №113

Junior was very knowledgeable and professional.

An
Review №114

Very informative and fixed my heat! Great service from Bounthan

Ja
Review №115

Very prompt and professional with great customer service.. Kudos Linda 👍

An
Review №116

Junior did a fantastic job! Thank you!

br
Review №117

Thanks to Bounthon Dikousmn for taking care of us so quickly!!!

Ia
Review №118

Aubry was awesome! Went above and beyond.

Te
Review №119

They were very perfessional and efficient..#Well Done!

Te
Review №120

Mos was very great and informative

AL
Review №121

EXCELENT WORKER. VERY PROFESSIONAL. CORTIOUS.

J
Review №122

Excellent customer service and highly informative

Da
Review №123

They were awesome

Mo
Review №124

Jr was awesome

Information
200 Photos
124 Comments
5 Rating
  • Address:1601 Osprey Dr Suite 204, DeSoto, TX 75115, United States
  • Site:https://hvacrfinest.com/
  • Phone:+1 972-372-4458
Categories
  • Air duct cleaning service
  • Air compressor repair service
  • Air conditioning repair service
  • Air conditioning store
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:Closed
  • Sunday:Closed
Planning
  • Appointment required:Yes
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