Cogburns Heating & Air Conditioning

I had Cogburn’s come out a couple of years ago because of an issue I was having with my ac unit (it was original to my 1982 house). They quickly diagnosed the problem and we decided it would make more sense to go with a new unit. They helped find the perfect fit for our needs. I’ve had the unit service a couple of times since then, just general maintenance, and every time I am impressed with the professionalism and knowledge their techs exhibit! You can tell that this company cares about their customer’s experience and the quality of the service they provide. If I could give them 10 stars I would!

Cogburns really saved the day. I had made 4 previous calls around Denton to see if someone could get out quickly and Cogburns was the only one who could get out within the next hour. My tech was Rick and he was very nice, super helpful, and let me know that if I ever needed to just call up there and ask for help with my AC if it were something I could do myself, they would help walk me thought it. Definitely going with Cogburns if I should run into another issue.

They were ripping us off replacing the new ac capacitor. They charged us a new capacitor for $438. I took a picture of capacitor and looked up online and it’s only $65.99.

The service was outstanding from start to finish! Byron was able to come over the day after we called, which was amazing as no one wants to be without AC in Texas for too long. During the initial visit, he spent 45 minutes with me going over all our options, giving thorough explanations and taking the time to answer my questions. Once we made a decision on Friday, we were able to get the new HVAC installed on Monday. The crew was incredible, kind and cleaned up so it was like they were never there. Further, Byron made sure to have a handyman come by on Tuesday to take care of a few unexpected repairs. When they say “no surprises pricing,” they really mean it. We are so lucky to live in a town where local businesses are the lifeblood of our community, and business like Cogburn’s make it clear to see why.

I called because of some leaking in my HVAC unit and they had someone out within an hour! Ricky was the technician and he was able to find the issue very quick and got it resolved even quicker. Thanks!

Best heating and air company in Denton. Friendly and quick response when we call. Thanks again for fast service.

We have been without our air conditioning.In this Texas heat, it was brutal.Ricky is awesome! He was at our door much sooner than expected. Wow!He greeted us with kind eyes and we trust him immediately!Ricky is a professional and an expert in air conditioning.He knows his business!We recommend Cogburn to everyone!Many thanks, Ricky, you are now among our household names.We appreciate you, Ricky!

A/C stopped blowing called and left a message late Sunday evening. Cogburn returned my call the Monday morning and had a Tech at my house within an hour of opening for business. Up and running again 😊

Great service, showed video of issue to me for proof so that was comforting and he explained what he did in detail which doesnt havent often!

My experience with Cogburns Heating and Air started with a phone call requesting a quote to replace my HVAC home system. I called them first because they were a local company and I have often seen their vans around town.I was pleasantly surprised by the fast response. The owner himself showed up for a thorough conversation about my problems and possible solutions. His knowledge was clear and he found the time to answer my questions and explain them to my satisfaction during the one hour he stayed in my house. He gave me the necessary information about prices and the possible systems the company offered. It was a very competitive quote.Although our own constraints led us to another company, Cogburns Heating and Air receive from us a high score for response time, knowledge and warranties.

Excellent service. Rickey discovered that the condensate line had been installed incorrectly and didn’t drain properly. We i’ve been out of town and upon returning the house was quite warm. The service call was answered promptly and the technician was on site within the hour on a holiday weekend.

Dont be foolish like I was and call someone else. They will only disappoint. Instead!!!Call James Cogburn the FIRST TIME. He was on time, polite, clean and took the time to explain what was going on, what he was going to do to fix it, what I could do to keep my unit clean and operational and what to look out for in case this ever happens again.Thank you thank you thank you James! Now my AC is cold as ice oh, thank you to the Ice Cold Man James at Cogburns Heating and Air.

I had a stopped up AC drainCalled Cogburns after hours and technician Rick was here within 30 minutes..he was so courteousand efficient. Water was coming out of the Ceiling fan and down the walls...I had some dental work done yesterday and I had been resting today...so I was not aware all this was happening in the living room...thanks to Cogburns help I may be okay.

Technician, Ricky arrived 10 minutes ahead of schedule. He was cordial, knowledgeable and efficient. Would highly recommend he be sent this way again, if/when needed.

I have been using Cogburns for years and have been very pleased with their service. Ricky and Tyler are very nice and do a good job.

I used Cogburns today for a spring check-up and Im glad I did. They discovered a few problems that left unchecked, would have caused major problems. Roger was the assigned technician to complete the original check-up and he was GREAT. The owner himself was involved to make sure the work was done on time and 2 other guys were here as well (sorry I didnt get their names). While I would have preferred to not spend the money on this, Cogburns provides a fair price and EXCEPTIONAL service. Highly recommend!

Staff was very friendly and helpful. The owner himself came out and serviced our units. He knew his stuff. I also have a mini split unit and he checked it out, even though they do not do mini split units.. Very honest company. I would recommend this conpany to anyone. I signed up for thier silver service only 198 dollars a year and they Come out twice a year and servive your unit . This company gets 5 star reviews. (Note) there are so many ac compies that wil not work on mobil homes.

Byron was here within fifteen minutes of me making a request for an estimate!! Such wonderful service!

When we arrived home at 6PM on a 40-degree day to find our furnace not working, we called Cogburns because they were nearby. We found the on-call Tech was supporting another customer out of town and were told hed give us a call.We received a call shortly after, with a promise to stop by on the way back to Denton. True to his word, our Tech arrived 30 minutes later, and had our heat on in 15 minutes.I will certainly work with Cogburns again!

Scheduling an appointment for my furnace tune-up was fast and the next day. Ricky, my service technician, arrived promptly on time and completed the tune up within 20-30 mins. He was polite and professional. Thank you.

My gas furnace is old (2008), and I hoped Cogburn could help solve the problem without replacing the entire system. I paid $99 for zero repairs. The next day I contacted Cogburn, letting them know my original problem not having heat wasn’t corrected. Claiming they had the fix, Cogburn told my wife to bang on the gas valve/pipe to get the heat working.It was a dumb and unsafe suggestion banging on a gas valve, instead of suggesting replacing the valve/pipe, and/or the blower.I’d planned on using Cogburn for all my HVAC needs because they are local. Never again will I call them for help.I’m not one for ratings, but Cogburn sent too many requests seeking my experience. Calling them twice, my problem not solved, and suggesting banging on a gas valve has me running far away from Cogburn.Update 1/3/2024:After paying for a great service...not with Cogburns, I had to come back here to update how horrible Cogburns really can be when you need them.First, I shut off my gas valve after knowing my system wasnt working, for safety. Cogburns employee said we needed to bang on the gas valve instead of recommending replacing it. Today, I paid to replace the gas valve with a new company, but it didnt fix my problem.What Cogburns couldnt do, another company was diligent and caring enough seeking what was causing my problem. Today, I paid to replace the control board, and my family and I finally have adequate heat for the entire house.Sincerely, stay away from Cogburns!Cogburn, dont call my wife a liar.Cogburn, what does asking about estimates to replace my current system say anything about not fixing my current system...during the winter, seriously? You and your tech suck at diagnosing. Thanks to your horrible service, I found a better company when I need help.

Rick serviced my heating unit and was very knowledgeable and helpful. He asked about my smoke detectors and checked my fire extinguisher and found it had expired several years ago. Im thankful he checked it. The service was excellent!

Our experience with Cogburn started out well. They installed new air conditioner units at a good price, helped me get a good loan, and they were prompt and polite when we called for service. Their technicians seem were polite and seemed to be good at their jobs, but it seemed that their management restrained the level of warranty repairs they were allowed to do without approval. I do not understand why that would happen, but it seemed like the technicians were restrained from warrantying out parts.I had over 22 service calls for repairs between May and August. The unit normally worked around 3-5 days before it would quit working. Sometimes it worked longer, sometimes it only worked for an hour. The most common recurring issue was communication between the indoor and outdoor units, but there were other issues as well (drip pan full due to primary drain line being clogged, vent line fell off plenum, etc).Cogburn insisted on a representative from the manufacturer come out twice to see if the computer card or entire unit should be replaced. Of course, both times the manufacturers representative found no faults with the computer card or the air conditioner but instead insisted it was an issue with our home (wiring, air intake, etc.. these issues were corrected by Cogburn and the unit still did not work more than a few days).In August, I finally gave up on Cogburn and called for Strittmatter, another HVAC company, to look at our air conditioner.Why did I wait until over 22 service calls in a 3 month period before calling another company? I really dont know.Unlike Cogburns, Strittmatter did not need the manufacturer to inspect the unit and agree to replace the computer card. Their technician inspected our unit and determined it was probably a bad computer card. They used the warranty to replace the computer card and had the. unit running within 48 hours (time to get the part). It ran with no issues the rest of the Summer.I expected a better experience after purchasing two new air conditioning units.On a positive note, Cogburn did at least agree to loan us a small window unit for the Master Bedroom after we were several weeks into the recurring issues with our air conditioning unit. Also, they were always polite and prompt to respond to our calls for service. I was never charged for any of the repairs, they did honor the warranty labor for the new unit.. they just failed to get it repaired in what I consider to be a reasonable amount of time. They would have continued trying to repair it if I had not decided to change companies (after 3 months of issues).

I had a great experience working with Cogburn’s Heating and Air! Very knowledgeable and had excellent ideas/options on how to solve my heating and cooling options in a bedroom located above my garage. They installed a mini split that fit my budget and without question solved my issues. Installers were great and did a very professional job. They are my new go to company for heating and Air!

Cogburns was the only AC repair that could do same day service. The re;pairman showed up when promised and checked all possibilities as to why my air was not cooling. He was professional and found the problem. I asked him several questions about filters and he answered all my questions. I figured that I was his last call of the day. Wrong! He had 2 more calls but never appeared too busy to answer my questions. I will always use Cogburns and have told all my friends how satisfied I as with the service

My air went out on Saturday night. I called first thing Monday morning and they scheduled me for 11 that morning. Milton arrived at 10 and by my original appointment time I was up and running. Milton was extremely professional and even made sure the unit was dropping the temp before leaving. The price was very fair and I couldnt be happier. I highly recommend them for your needs.

Byron and his team were incredibly professional and quick. We have used their services twice. They replaced our downstairs unit with a more efficient unit, and a year later our upstairs unit went out. Both times, they were quick and efficient, and they also followed-up to make sure everything was working properly. They do routine maintenances check ups and are very fast. Each member of the team is very professional and very nice. I would definitely recommend Cogburns!

My AC unit went out and Byron and his team came to the rescue. Great service and very professional. What sold me to go with Cogburn was the customer service. After talking to Byron I knew this was a company I could trust and do business with for several years.

They recently did a service and checked my inside ac unit. They replaced one of the drain pipes, which it was later checked by other 3 AC specialists and was told it was installed wrong and it could have issues. I called this company back to let them know that I was worried about the installation and what seems like the receptions told us they would charge me even more to check it out and “prove me wrong”. The owner called us very upset regarding our complaint, and he didn’t even try to come in person and talk and check out our unit. Save your money and hire somebody else.

Our 2013 Amana Heating and Air Conditioner unit stop working on Aug 1, 2023. We informed Cogburn Heating and Air Conditioning at around 5:30pm. They sent their engineer within 1 hour of informing them. The engineer tried to fix it but told us that the compressor is not working and we have to change the unit. As we have a lifetime warranty on the unit, they replaced the unit the next day without any charges for the unit except for installation services. We appreciate that they fixed it within 24 hours and we didnt have to spend another night without an aircon during this unbearable heatwave. We are pleased with their excellent services.

I rent a small home to a disabled couple, one is recovering from a recent organ transplant. I first contacted Cogburn’s in May 2023 requesting repair for the AC, and it has been the worst service disaster I’ve ever experienced. Not only was the AC system never fixed, Cogburn’s agenda was to sell me a new AC system, rather than fixing the existing unit. We all agree this has been the hottest summer on record and Cogburn was fully aware of the fragility of my renters. This man’s lack of ethics and empathy is stunning. I went through a different company in August 2023 to finally get the necessary repairs that cost $1300.00, now the system is working. I wasted $1670.00 with Cogburn and he refuses to refund my money for the costs of these multiple failed repair attempts. I have asked politely for a refund, and now he will no longer reply to my emails. Consumer beware, and get estimates from multiple companies before you do business with Cogburn.

Let me start by saying WOW!! My A/C went out on Monday in this Texas triple digit weather.My first quote was over $12k . Cogburns came out after hours and was over $3.4K less annnnnd installed Wednesday morning, even being understaffed!The tech Roger was super polite, kind and curteous . Heck, even the dog loves him.I felt comfortable leaving my home to handle other business and hes a champ.!!I couldnt ask for better service or install timing.Byron did above and beyond to handle my needs quickly, efficiently and with an amazing deal!!I couldnt have asked for more!! Highly satisfied with my service!

The Cogburn team is awesome to work with. Always responsive and friendly. Just had a new unit installed…thank you so much!!!

All of the folks who worked on replacing my A/C units were great to work with. They did an amazing job getting the install completed quickly and efficiently. Ill definitely be calling them for any other issues I run in to.

Ive known Byron Coburn for several years but never had call to use his company professionally. The serviceman, Milton, was early for the service call, abundantly knowledgeable, polite, and even educated me on the workings of my unit. I couldnt be more pleased.After his crew replaced my AC and heater, Byron Cogburn himself came out to insure that everything is working correctly and that all my questions are answered!Talk about added value in the customer service department! I highly recommend Cogburn Heating and Cooling!

Cogburn is consistently great and we have used them for many years!

Our technician, Ricky, arrived earlier than the appointment time (thankfully!). He gave us a clear explanation as to the problem and promptly replaced a needed part. He was very courteous, even removing his shoes before coming into our home. Friendly and helpful with all of our questions.Customer service is outstanding. Thank you so much!

This is the best AC/H company in Denton county. The rep is always so nice and helpful. I have great peace of mind being on their member program; I dont have to worry about getting filters or remembering when to get service scheduled.

Got a call from Byron Cogburn for my 6 month service on a Monday and they were prepared to do the work the next day. The techs that have come to the house are always courteous and on time. What a pleasure to do business with this company!

Thank you Cogburns for making our evening much cooler 😎.. and for the quick service.. our ac unit was blowing out hot air, called and 20 minutes later, they were here and fixed it, again, thank yall 😊

We called day after Christmas because furnace was not working. They answered the phone and were out to the house in like 40 minutes or less. Found problem quickly and was there next day to replace broken part. We were so impressed with Rick the technician very professional! Definitely 5 star review for this company!

We are now almost 2 years in and still have a unit that doesn’t heat or cool properly. We paid Cogburns to replace our duct system as well so they have no excuse for why it still doesn’t work properly . At this point I wish I had the money to have a different company look at it. Unfortunately I don’t so I’ve spent 15k for nothing. This company is a scam!!!!I’m now a year in and still nothing but issues. Today my heater won’t heat. I’ve had countless service calls and they still can’t get it right. DONT SPEND YOUR MONEY WITH THESE PEOPLE.I’ve waited a long time to write this in the hopes that my issues would be fixed, but I’m out of patience. We purchased a combo unit and paid to redo our duct work back in January. We live in an old home and knew this wouldn’t be easy but Byron (the owner) came out and spoke with me and assured me he could handle the job.I called 3 other company’s to give me quotes, none of them seemed as knowledgeable as Byron so we went with him. This was a huge purchase for us, we’ve financed the new unit and duct work for 5 years to be able to “afford” this.The first day they came out their techs were very polite and professional, however 12 hours later the unit still wasnt running so they called Ricky. He came and explained that the unit was 60hz and we have a 30 amp house so that was why they were having trouble getting it working. It was all very confusing but he left with our unit running on heat. I don’t recall the date of the first issue but I know it was the first time we tried to run the ac, the unit froze up. It took 7 service calls for them to finally get that fixed and it was Ricky who finally fixed it.During this time I tried to get Byron on the phone at least a half dozen times and was told over and over that he was unavailable. I can’t tell you how upset that made me, the least the owner could have done was called me at that point! Fast forward a bit and I have a minor issue. The French drain they installed isn’t deep enough and I have some puddling going on.I call and actually get Byron on the phone, which I was grateful for. He apologized and we discussed my issue and agreed on how to resolve it. I even told him no rush, the unit is running fine just come when you can but I want you or Ricky here. He said they would be here the next morning. The workers show up promptly at 9am, but Byron was not here, I asked the guys to let him know I wasn’t happy about that but we agreed they could start since it’s such a simple fix.A while later Byron still hadn’t shown up and the workers told me he was out getting supplies for the drain, that’s fine. At 2pm I call the office to let them know the workers are gone, I haven’t seen Byron and now the original drain line is leaking at the unit!!!! I was furious to say the least. They couldn’t even get this simple fix right and I have no idea why they came over without the supplies to fix the issue when I told them it was no rush!!!!!!!!I am now scheduled to have Ricky come in the morning. I am confident he will be able to solve my issue but I sincerely hope I never have another issue while under warranty. If I do I’ll probably just pay an actual professional to come fix the problem.

The service provider Ricky was excellent. He was patient, prompt, and very helpful. He went out of his way to make sure we were taken care of and provided lots of useful information. Thanks again!

My AC started blowing warm air at 3PM in the afternoon. I called Cogburns, they said they could have someone come out within 2 hours, the tech arrived just 45 minutes later. The tech was professional, courteous and overly explained everything to me so that I understood the issues. Would recommend them to everyone.

I was referred to Cogburn by my cousin (retired from closely related business). He got this referral right on the money! I felt like I was heard first and then the issues were addressed. Now I know exactly what steps are needed and I feel very comfortable knowing I can call on Coburn’s when I need an honest answer about my HVAC needs!

They replaced my Heating Unit only, unlike some others who would have required replacing both Heat and AC at much higher cost. Their Installers and Tech Service people are excellent and fixed a manufacturers defect out of the box new. They found a leak in my duct-work and sealed it. Their on-call service responds quickly. All the staff are friendly and easy to work with. I would recommend this company to all my friends.

Our experience with Cogburns has been stellar, from the HVAC install last year to all VIP maintenance visits since. The owner has established a culture of taking care of his clients first and this is ingrained in all his staff. We were referred by friends and recommend likewise to anyone.

I called Cogburns at about 8:30 am - they said it would about 11 am when a technician could get there - he came about 10:15 am and diagnosed/fixed the problem (was very knowledgeable and patiently explained stuff to answer my many questions) - was all done by 10:45 am and everything is working properly now! Will definitely use again when needed (hopefully a long ways away)!

We have had a service contract with Cogburn’s for a couple of years so when my heat refused to come on last week, I called them. They were here quickly but with the issues my old heater had and the age of the AC as well, I opted for a complete new bundle. Work was done quickly, efficiently, and to my satisfaction.

Our A/C went out late this past Sunday and we contacted Cogburns to get a quote Monday morning. The owner of the company came himself to give us the quote. Byron was on time and very professional in explaining all of our options in getting the issues resolved. I called him back at 9:30 p.m. to let him know we would be using them to replace the entire system . Not only did he take my call personally that late at night, they had my house in cool air again in less than 24 hours. I cant sing their praises enough!! Great pricing, professional service, honest, and customer service that so many others are lacking.

Our air just stopped cooling one morning and Cogburn’s quickly sent out a technician, James Cogburn, to look over our unit. He was amazing! Super friendly, knew just what the issue was and even gave me knowledge on how to help maintain my unit in the future. I highly recommend!

Picked up the phone on a Sunday afternoon and Ricky was here the next morning, not only on-time, but about 5 min early. Within a matter of no time, he had addressed our systems issue, fixed it, and did a system tune-up. Very pleased with the communication, promptness, and service received from Ricky, and Cogburns in general.

They did a great job and there was no hassle everything is working perfectly

Our AC stopped working in the middle of the night. I called about mid-day and they were able to schedule a tech to come out same day at 4pm. He was able to come earlier than scheduled, and texted to let us know he was on his way. Rick was extremely professional and explained exactly the what was wrong with the system. In less than an hour he was able to diagnose the issue and replace our thermostat. Most efficient and effective service we’ve ever received. We will definitely be calling them should we need anything in the future. Thanks Rick!

Both of my HAVC systems would not ignite, so I called Cogburns at 7AM Monday morning. Ricky arrived within the hour. He was very professional, quickly corrected the problem and answered all my questions. The service charge was very reasonable. Ricky was also careful not to step on the electric train layout in the attic. I fully recommend Cogburns and will use them again for my A/C system replacement planned this summer. Craig Covello

The technician was very professional and arrived on time. When coming into my home he also removed his shoes which I greatly appreciated. I have used cogburns now for 3 years and Im very pleased with their service and their professionalism.

Financing/QualityNew install 5-ton split system. Approval in minutes. Fixed rate. No prepayment penalty. Quality AC units. Quality installation. Quality service. Fair prices (maybe not the lowest but you get quality and value). The work was done right the first time. The owner is Texas Old School. I would do business with him on a handshake. Try that somewhere else. Richard J. Carrollton, TX

We engaged Cogburn to check our central HVAC at our business. Their recommendation was to change the evaporator coil, as there were signs of a leak. A personal request was made to Byron to double check there was no leak in the condenser coil. If there was a leak, we could change the whole unit. A detailed leak test was conducted and it was reconfirmed there was no leak in the condenser coil. It was also reiterated by the owner, Byron that by changing the evap coil, the system will work effectively. A new coil was installed and it worked well for a few days after which it did not cool. We made a service call; they suspected more coolant may need to be added to recalibrate, since the evap coil was new. The tech came and went, the cooling did not improve. We made another call. Another tech came by and checked the evap & condenser coils. He suspected there may be a microscopic leak in the condenser coil. Since then, we have made innumerable attempts to contact Byron to understand why the leak was not detected when they did the detailed leak test. But, Byron does not return either calls or messages. It appears they are after the quick buck, and no customer or follow-up service from the owner himself. And, their tagline is How can we make you smile - ironic, isnt it!

Cogburns Heating & Air Conditioning quickly repaired our air conditioningthe same day. Byron replaced our unit for $3,000.00 less than the othercompany who had given us a $10,000.00 quote and did exactly as hesaid. He is a man of his word. This company is honest and trustworthy.We will use him again for any of our Heating & AC needs.

If you need a repair or new system, highly recommend this company. We have been using them for about 6 years and they are very Responsive and professional.James is genius at detecting even the tiniest issue and resolves them quickly.Great staff too!

We have used Cogburns for over 20 years. We are loyal customers because they are honest, professional, and courteous. All of their technicians are well-trained, polite, and able to explain clearly what is needed and why. I would not hesitate to recommend them very highly to others.

Needed to get my A/C blower cleaned as it was very dirty and noisy.Called and spoke with Ricky Morris, very professional and well mannered,who scheduled service for the next morning.technician showed up at the agreed time and performed a chemical cleaning of the blower.Work was done to perfection and now the unit in very quite and running efficiently.If you desire a company with an expertise staff and good pricing dont be shy and give Cogburns a try.

Cogburns has been great to work with. They are quick to respond, they take the time to clearly explain & give helpful info. Great service from a reliable company.

Our home AC system went out on a Saturday. Cogburns had someone here within the hour to diagnose the problem. We had a big issue that couldnt be fixed until Monday, but the guys showed up promptly and had us cooling again just after lunch. We totally signed up for the maintenance package where they come and inspect your system a couple times a year to stop issues before they can get too expensive. Worth every penny!

We called at 8:30am and scheduled an emergency repair for our non working A/C unit. The first person I spoke with scheduled the appointment and asked me to call back if the tech didn’t show up within 2.5 - 3 hours, which they never ever showed. So I called back at the 3 hour mark and they said they cannot contact the tech because they don’t have that ability from the call center, so we still had no ETA. I called back an hour later and they said the same thing; no ETA. I called back 2 hours later to see if they could give us any information at all and they said the emergency visit had expired. All I wanted was a ETA but they never could provide so we scheduled a call with “Force Home Services” and we had a call from their tech within 10 minutes. Cogburn’s has horrible customer service and leave their customs hanging. I wouldn’t recommend Cogburn’s to my worst enemy. Maybe we were a one-off issue, but in the end, their customer service is that of a poorly run company..

Its been a rocky 12 months with technical heat pump issues. Cogburns worked effectively with Amana to determine and resolve the issue. We are super pleased with the final results--everything is working brilliantly thanks to their diligence!

Have been very happy with the service from Cogburns, would definitely recommend them to friends and family and will use them in the future! Full system replacement with a 1 day notice. Couldn’t be happier with the service they provide!

Cogburn was quick to respond even after hours. Ricky is professional and excellent at Quality Assurance. He got things done right. Will definately use again.

Needed to replace a 24 year old system......didnt want to! Byron came out and discussed our options. He listened to our situation and, he didnt try to strong arm us into something we didnt need. We did go up a notch because of the attractive bundle price. The next day at 8:30, the truck showed up with the components. Rego and Brian worked in 110 degree attic and, by 2:30 cool air replacing the hot.Over the next week, we watched our Nest learn the more efficient system. It is leveling out at between 8-10 hours less than before. It is quieter and consumes less energy.Great job guys

I had an issue with my unit another company said the unit was no good and needed to be replaced. They quoted my wife 7500( obviously trying to take advantage of her). I called James and within the house he was at my house. He diagnosed the problem to something much simpler and it only came out to 500 dollars. I highly recommend Cogburns. Integrity, honesty and good work is what you can expect from any of their technicians. Thank you again James!

Technician (Rick) was on time and quickly identified the bad part. He drove back to Denton to obtain the part and returned ASAP. He replaced the bad part under warranty. We couldnt be happier!

I’ve used Cogburn 15 plus years and they have replaced both older A/C units, cleaned the ducts for mold and twice annually they inspect my heating and air systems. They are honest, trustworthy and professional.

My AC died a week ago and we called these guys to come and replace the system. They came the next day to work on it, but when I went outside to go to work, all of them were playing on their phones. Why am I paying someone to just play around when my place is 80 degrees?!Over the course of the next week, they have been back every single day. Whatever they did to the ac did not fix the issue. Every morning I wake up sweating at four am because the ac just... Stopped! There is no other explanation. It stops blowing cool air, despite the temperature set at 70. I wake up and its 77 or higher.Ive called everyday to have somebody come out and fix the ac. Ive told them that I want to speak to the technician when they get here so I can see what the problem is. Nobody has come to talk to me. Even the owner was sent out to see what was going on and yet were still experiencing this awful issue.Im at my wits end. Im so frustrated. Its well over 105 degrees outside and yet sometimes it feels cooler out there than it does in here. If you want actual results, go to somebody else. Im calling my landlord to see if we can use somebody more qualified.

So impressed. Needed emergency service. Friday night 8pm! Ricky came within minutes, uniformed, covered his footwear with booties. Explained the problem in detail. He took pictures. Service charge and repair charge very reasonable. I would definitely use this company again and would recommend it to friends.

Service was great. Called in the morning and technician was out within an hour. My problem was a simple diagnosis and A/C unit capacitor replacement. Technician was very helpful and friendly. Only complaint is the 600% markup on the parts.

James and his helper Milton were great. They came out next day on a Saturday after a last minute quote that was very competitive and and did a fantastic job replacing our entire system. I will absolutely use them in the future if needed!

Outstanding personal service on a Sunday!!! Byron not only helped me trouble shoot my issue over the phone on a Sunday but he then came out himself and fixed my issue. Cogburn AC gave me great value and got my AC up and running for the long haul. they are my AC and heat company from now on.

I have been a Cogburn’s customer for years. They are always courteous and prompt. They do a great job of communicating before, during and after the work. I trust them 100% and I highly recommend them. Byron and his staff are the best!

Cogburns technician, Jason, came out to check on a room that wasnt cooling properly. He was able to troubleshoot the issue and resolve it quickly. Afterwards, Pat called and followed up with a satisfaction survey to make sure the service was exemplary and to resolve any issues that I may have had. I highly recommend them; this is a great company that truly cares about its customers!

Ricky Morris has helped my husband and I numerous times, even after office hours. He is very professional and punctual. He always has a positive attitude, even when hes outside sweltering in the 95 degree heat of a typical Texas summer day. Its so nice to have someone to call who I know will show up and fix the unit. He never pressured us to buy a brand new unit (although we needed one). That speaks well for him. He does his job to help people, make them comfortable, not to use high pressure sales tactics just to make a buck.I give this company FIVE stars.

Fantastic Techs, and a GREAT Company. Byron Cogburn is extremely knowledgeable and will fix your problems !

When our A/C went out recently one afternoon, I had a bigger-name company come out and my partner and I were a little disappointed with the outcome. For a second opinion, I called Cogburns and received a call back less than 10 minutes later. Byron came out within the hour to check out the issue and come up with a plan of action to get our cool air back asap. The very next morning we had Cogburns replace our condenser and bring everything up to code. All involved were courteous, prompt, and really took the time to explain to us what was happening in our home. I know we got a really great value with all the work we had done, and I am confident that we made the right choice. I will be going to Cogburns with all my heating and cooling needs in the future. Thanks for all your help, Byron.

Just signed up with Coburns plan and have been taken care of with excellent work from Rick Morris. Getting all the info I need to fix what needs to be replaced from the last company I used and didnt completely fix the underlying issue in my ac system. Would recommend to anyone needing service.

Service technician just came to check out the heating system to make sure it was in good shape for the coming winter months. He was polite and informative and said that everything was in order. Offered to check carbon monoxide detectors which was not necessary as we had already done it.

Over the last fifteen years I have relied on Cogburns to keep our AC & heating systems running efficiently. They even came out on a holiday weekend when our AC went out. I recommend their VIP club program, which includes twice a year maintenance and big discounts if you ever need repairs/replacement. I have found Cogburns operates with a high level of integrity & professionalism - a tough find in the the AC industry.

Received excellent, same day service! A huge relief on one of the hottest days of the year.

Ricky did very nice job with AC tuning and cleaning for us today, and he also provided some suggestions of maintenance. Thanks for the great help!

Cogburn’s is absolutely the Best at what they do.Ricky is one of the Best technicians in the business.Always does a super job.

Routine checkup AC system. Rick was my tech. Professional checkup with company I have used for several locations that we have owned through the years. Rick may have saved our lives ! During his visit found furnace vent leak in attic furnace that was unknown to us ! Large separation of vent elbow that could have leaked carbon monoxide into upstairs tv room if left untreated . Rick spotted vent separation while looking for problems in our AC / furnace setup . We sincerely appreciate the care and expertise of this awesome technician at a company I have known for years. New residence for second year back in Denton with a great company . Thank you so much for your quality people , we have never been disappointed.

I called on a Saturday with a winter storm approaching, and Rick was here within 20 minutes. He resolved my issues, and stuck around to make sure the problems were fixed for sure, and not going to reoccur. He was friendly & professional. I will be calling Cogburns Heating & Air for all my maintenance and repair needs in the future, thanks to Ricks awesome service.

We have used Cogburn’s since the 90’s. We have never been disappointed. Great people, talented technicians and very responsive to questions and requests. Good looking out Byron. Thank you, Corey for your dedication to excellence. Highly recommended!

Fantastic, friendly service. We have had 2 other companies come out over the past 4 years for loosing AC in the summer both just did a quick fix, I guess, because we continued having issues. Our AC went out 4th of July night, Called them morning of the 5th. Came out same day and on a holiday weekend!!!!!! 🙌 Double checked to see if their was a warranty on our system before installing another unit, no other company we had called before even mentioned that it could have a warranty. CAN NOT RECOMMEND THIS COMPANY ENOUGH!!!! Wish I would have called them when we first started having issues.

Talk about rapid response!. Called Cogburns about an A/C issue at a property I own. Byron called me back personally within 5 minutes to discuss the problem. Within the hour the technician arrived and had the problem fixed in 30 minutes. Plus he gave me some additional advice on ways to reduce the cost of running the unit by up to $30.00 a month. Simple things that I can do on a regular basis. Call Cogburns for fast and friendly service!

I called Cogburns Heating and Air this morning and left a message. I received a phone call back from James within 5 minutes and stated that he would arrive within the hour. James was punctual, very professional and respectful of COVID precautions. The A/C was repaired and working in a timely matter. In addition we chose a membership due to the quality and professional service we received. I would highly recommend Cogburns Heating and Air Conditioning Services and James.

Tyler was a great and respectful technician. They showed up next day and fixed my problem in less than an hour.

Recently, the heating system in our home failed. After a bit of research we contacted Cogburns Heating & Air Conditioning. Mr. Cogburn listened to our concerns, then sent one of his HVAC technicians, Ricky, to diagnose the problem. Mr. Cogburn soon joined Ricky to confirm this & after reviewing the problem with us, listening to & answering our questions, he recommended a solution. We agreed & soon a new heating system was being installed in our home — a better one than we expected. Mr. Cogburn monitored the progress & by the end of the day a new heater warmed our home.A couple of hiccups with the new heating system have occurred & in each instance the necessary update was made with impressive timeliness. The first incident happened on New Years Eve night & Mr. Cogburn came out, inspected & diagnosed the issue, returning the next morning to make the repair. For the second repair Ricky returned, then waited for the unit to cycle & run to ensure that all was working properly. Each time they were in our home they were conscientious about wearing masks & about covering their shoes. This was really appreciated.I understand that the new system is more powerful than the previous one & that adjustments have to be made to accommodate the difference. Mr. Cogburn has ensured that the new system is successful & runs efficiently. His work ethic & integrity are reassuringly impressive. Im so glad that I called Cogburns Heating & Air Conditioning. Its refreshing to work with a company who is committed to excellence & proves that theyll stand behind their work, making sure it works for you.

Cogburns install team had my furnace and condenser installed in a shorter span of time than I thought was possible. My utility bill is a fraction of what it used to be. I would recommend them to anyone. Im even keeping them around to do the maintenance on my new unit so I dont end up with a broken down air conditioner ever again.

My experience with Cogburns Heating and Air has been stellar. James Cogburn gave excellent customer service and was able to explain everything to that it was completely understandable. We have used Cogburns in our residential and remodels. The integrity and honesty of customer service treatment we received was very important to us. We will use no one else

Byron and his team are great! I really appreciated him coming out to go over in detail my units needs. Really appreciate it! The technicians were so friendly and very respectful. Thanks everyone!

I was able to call them for a bad functioning nest system and they came out on what was probably the busiest day during the Christmas windstorm days.Got my heat working properly within 90 mins of the first call and coming out to complete the service.

Quickly attended to our service request in 105+ degree weather. Promptly diagnosed and replaced the blown capacitor. Once again, Ricky did a great job!

Owner is really knowledgeable and very involved. The Technicians and Office staff are always and helpful.

I needed a new whole house AC/Heating unit last year (2020) and after three estimates went with no-bull Coburns. They told me the price and thats what I paid and did what they told me they were going to do. Also, received my one year maintenance check/tune-up on Apr 12, 2021 - no problems. Thanks Ricky for the Professional Job and providing me with the other information that I spoke with you about! Best Regards, JFM Apr 13, 2021

The guys at Cogburns were amazing to work with and helped walk us through what we needed to get fixed. They were friendly and polite. Will definitely use them again if needed.

I have been using Cogburns Heating and Air Conditioning for a number of years to service and maintain my systems. With each and every scheduled visit I am reminded why I have relied on their personnel to keep my systems in top shape. They are always on time, very courteous, have great expertise, and most important, never suggest a service I don’t need. Highly recommend Cogburns

Recently we updated our Air Conditioning system and The Cogburns Heating and Air were very nice, professional, on time, I cant say enough good things, and then we got a rebate from the Electric Company. Mr Cogburn had sent in the paper work. Again Thank You

Tech was on time and very nice, explained what he needed to do and offered to change my filter, let me know that everything looked good and to call if we had any issues

Service rep. R. is very professional. Took his time to ensure that our AC is ready for the Texas summer. Highly recommend Cogburns.

We have been having problems with our A/C and Heat for some time. We have had several service calls but something would pop up soon after the call. Cogburn came out and did a complete survey of the HVAC system. They made recommendations on how to fix all issues. After one service call all of the problems were fixed. We are looking forward to a trouble free year without any major problems.

Cogburns always does a great job.Ricky is always on time, kind, gets the HVAC maintenance was completed in a timely manner and always with a smile 😃. These guys always do an awesome job.

Very pleased!Called early in the morning and had an appointment within a few hours for an AC unit not functioning. Tech arrived exactly on time, and had the problem fixed within 30 minutes. Couldnt be happier!

I called James this morning at approximately 8:10AM based on a referral. He arrived at my house around 8:30AM. (I was fortunate he had a little time before a 10AM service call he had scheduled) James diagnosed the problem, made the needed repairs, and had my house cooling within an hour. THIS is why you should always try to work with local businesses. They are in your area and often willing to help at a moments notice. James/Cogburn Heating & Air Conditioning will always be my go to company for anything HVAC related.Todays experience has made me a kife long customer!Thank You!

We have used Cogburns as our heating and AC repair for the past three years and we couldnt be more pleased with the service. Anytime we have an issue and call them they are out the same day to repair whatever is going on. We had a deep freeze in Denton two years ago and our heater went out. Even thought the roads were dangerous and icy they came out immediately to ensure we had heat. Yesterday Byron came out personally to see what was going on with our AC! They always give us great deals and are understanding that finances can be tight when you arent expecting a problem to arise with your system.My husband and I are so thankful to have a local business that we can always count on. If you are looking for a good company that you can rely on, your are looking in the right place!

On 5/16 I had a complete HVAC replacement by Cogburns and it far exceeded my expectations. I had previously had them service my 16 year old system a couple times and found them to be informative, helpful, and polite. I called the office at the beginning of May telling them of my interest in a consultation for replacement and they scheduled for the owner Byron Cogburn to come out and talk to me.Byron came out and we sat down for over an hour and talked through everything after he looked at my current system. We talked about pricing and what the entire install would look like and what makes them different from other ac companies. I already knew because I had done my research. At the end he told me he would go back to his office and see what he had in inventory for the best bang for my buck. I wanted a 16 SEER rated unit because the City of Denton will reimburse you through the Green Sense program $600 for getting a system with at least this energy rating installed by a qualified installer as well as you can get a reimbursement on your federal taxes.Byron came out the next day with a quote for the high end Bryant system that I wanted. The quote was a little more than I initially wanted to spend but I knew it was a good value and you get what you pay for. We agreed and scheduled installation. Afterwards I looked up the model numbers on the air handler and outdoor unit and it added up for me as good value.The installers and Byron came out on Monday morning and got straight to work. Byron comes out before and after the install to make sure it is executed to his standards and what you and him agree on. The installers were amazing. Very courteous and efficient. They wore shoe covers anytime they were in the house and communicated what they were doing.It was about a 6 hour install. They worked from beginning till they completed the job without a lunch. Immediately when they were done I could fill a difference in the house. Big thanks to installer Victor. He was awesome. I looked at everything afterwards and it is a thing of beauty.The Bryant system I got came with a Bryant smart thermostat that hooks to your WiFi and is really easy to use. It can track and report your local weather and provide setting recommendations. It has a full schedule and you can control it from your phone. I had a smart thermostat with my home alarm system and this one is way better. What better thermostat to work with your Bryant system than one made by that company.Byron came out two days later to check the install. I think this is smart because it gives you time to use it and ask him any questions. He inspected the system and said there were there minor things that needed done. They forgot to put a sticker on the outdoor unit to contact them if anything is done to the unit, put an anchor on one of the outdoor lines, and put a valve on the drain line so you can close it and blow it out with a compressor. I really appreciated this because I did not even notice any of those things and I am mechanically inclined. I installed my own water heater and every other appliance but HVAC is a little out of my wheelhouse.Another great call out Brittany in the office is extremely helpful. She filled out and prepped everything for your Denton rebate and your equipment registry. I just got my inspection from the city and will have my rebate soon the my monthly utility bill.All in all it Cogburns entire experience greatly exceeded my expectations. It is refreshing to make an expensive purchase and then afterwards feel like you would make the choice again ten times over. Especially with how customer service is lacking more and more these days. I initially wanted Cogburns because of the service and they deliver. You get free two year basic service with the system purchase and I upgraded to the silver. I really feel like I have the piece of mind knowing I have a local family owned company with great installers who will support my HVAC system through the long life of this unit and beyond. Thanks Cogburns!

Always quick to help and explains everything they are doing. Feel so comfortable having them work in my home and they always do a great job.

We have used Cogburns for the last three years.Whenever we have an issue they are out the same day! They habe been awesome to work with would refer them in a heartbeat!Thanks for keeping us cool and warm!

Rickey was a great tec. New what to do. Friendly and helpful still waiting on my old part he promised . I still think you charged to much. But you where the only ones who answered the phone and call back at night. and came the next morning on Sunday. Thank You

James came over on short notice and fixed my AC problem quickly. He explained the problem and made recommendations to reduce future risks. I appreciate Cogburns responsiveness and commitment to customer service.

Outstanding job by the owner. He came out for the job and called to verify before. The service was prompt and efficient. He made sure to let me know about the maintenance plan as well as the sales going on for new equipment. Always glad to find great and friendly service offered in Denton. Thanks!

Cogburns has always taken great care of my AC unit. Even when I wanted to customize my design they met my needs and designed a system to fit my familys need. You need to use Cogburns they treat you right.

If I could give less than one star, I would. If you have money to burn, then this company is for you. Otherwise, look elsewhere. There are plenty of other heating/ac repair companies in the DFW area who stand behind their work who are not only professional, but have a conscience when it comes to their customer base and what theyre charged.My husband and I own a home in McKinney, which has been leased out collectively 4+ years. We had an issue almost 3 years ago with the heat/ac unit, and called a local repair service, that with labor + materials = $550.00 total. (and we still have that receipt.) Almost 3 years of no issues after the original repair, so we have no issue with that company and what service they provided.Different residents = its just part of life that issues will arise, and we plan for that. Unfortunately the unit we have is known for a particular set of issues, so when the same issue came up with the ac/heat unit, and we okd them using Cogburns---a mistake we wont EVER make again. Labor + materials + diagnostic fee = **$792.00**!!! This is the 3rd home weve owned, including a flip house, and on the occasions we had to engage a repair professional, once they were hired for their services, the diagnostic fee was *always* waived. So, not only was the cost from Cogburns inflated, but they kick in that extra gouge even when one makes the error of hiring them for the repair work.I looked up the reviews on this company (unfortunately) after using Cogburns; one site has other reviews and they get a 5 star rating, while here on Google I was unhappily surprised to see others who have been in the same boat as us, which makes me seriously doubt the validity of any the other good reviews.Also, calling around after getting this unreasonable bill, we found out the part needed for this repair did not exceed $250.00; this is a huge consideration in that Cogburns did not provide an itemized invoice--it just has replaced part and charge. Also, not by any stretch professional.Do yourself a favor--when you need heat/ac work done, contact and hire someone else. Were not some huge LLC or company, just a regular family doing our best in this economy to avoid foreclosure, so this is not simply some write off. If this had been a new problem without any history, wed not have a complaint; since this was repeat taking care of a problem--the just about 30% markup is just ridiculous.

Byron, and the Cogburn crew, has taken care of our HVAC needs since we bought our home 11 yrs ago. Top notch service and always a pleasure to work with !I would highly recommend them to anyone needing HVAC service. They also have a great service plan. Well worth the value.

The ice storm this month ruined our building HVAC so we called Cogburn’s and they responded promptly.The storm was the worst 11 days of weather Texas has ever encountered, so it destroyed appliances across the state. I highly recommend and appreciate Cogburn’s service as it was desperately needed.Thank you 🥰!!!

My AC broke while I was at work and came home to a scorcher and worried about my puppies. James was quick to respond and got there quick fast and in a hurry. He was so friendly and great with my dogs. He fixed our problem and we slept like babies in our air conditioned home.

Owner came out to service my ac unit for the annual inspection and I was told everything looked pretty clean. I have 2 houses on my property very different sizes [one has 2 units, my house only has 1 unit] and he didnt know which house he was going to. He also didnt know that my ac was 2 years old he thought it was only 1 year old. All things on the service ticket. I told my husband I was pretty sure he didnt go in the attic because the stairs were exactly how I put them. Can you believe about a week and a half later a different Cogburn employee showed up without notice saying he needed to inspect the attic. I said I knew the other guy didnt go up there. The excuse I was given was that the first guy was a little over weight. Then dont send the man out for annual inspections. The second man was in my attic about 15 minutes when I decided to go out and see if everything was ok. He was up there in the dark. Didnt even bother to turn on the attic light. I told him I really needed to go to work. Another 10 minutes of him doing who knows what he comes down. He said I had some loose screws. Over 20 minutes to tighten screws? This on a unit that is 2 years old. I fully expect that he broke something. If something is broken I know who I wont be calling.

My husband and I give Cogburns a 5+ star rating. There customer service is great. Whenever there servicemen come to the house, they are always friendly, courteous and knowledgeable.

Awesome service. They came out immediately. Definitely will continue to use.

Rick showed up after we had issues with the unit staying cool throughout the day. After explaining the problem to him in person he did his thing and had it back to normal in a very short time. Very polite and professional.

Two days before Christmas my heating unit went it! temperature was around 15 deg! called the morning of and service tech was there by 3 pm! unit was fixed and up heating my home! great tech and service!

Had an issue with my AC. Cogburns sent out Ricky Morris. He diagnosed the problem quickly and fixed it. He explained to me what was going on and how to prevent it from happening again in the future. I would definitely recommend Cogburns for all your AC needs

Had a great experience with the Cogburn company! They repaired my A/C system last summer and have helped me reduce my heatings over the winter. Great group of guys, respectful, and didn’t overcharge me.

James is amazing. He can trouble shoot with me over the phone, service outdoor unit when Im not able to be there and comes out after hours! Quick, professional yet completely dowb to earth. Great local family business!

Avoid Cogburns at all cost!I called these guys out when my AC stopped working. When the tech arrived (late) he told me that my starter capacitor was bad. I told him to replace it. When he finished the job, he presented me with a $350.00 bill. This is a job that would be completed by any other company for $150-200. He told me that he would knock $50 off the bill if I signed up for a service contract, which I reluctantly agreed to. A few hours after he left, the house failed to cool down. I called them back and they sent out the same tech about 3 hours later. He then told me that I needed a new compressor and that it would cost $1500.00 for a used one. I told him I did not have the money for that and he left. The next day I called out a second opinion. The tech from the second company diagnosed the problem as a bad fan. He suggested that I try to work with Cogburns to make the situation right. I called Cogburns back, I told them that I found out it was a bad fan. They promised to send a tech out right away to make the situation right, and give me their gold discount. The second tech arrived about an hour after promised. He then checked the system out, and confirmed it was only the fan that was bad. He then told me that he did not have the part and it would be the next day that the work could be completed. He could not make a promise on what it would cost. I finally told them I just wanted my money back. They then proceeded to charge my card for the balance of the capacitor. I had to call back 4 times before they would agree to refund my money, but only after returning the capacitor (a 29.99 part). The company that I got the second opinion from finished the job(both capacitor and fan for under $400. Cogburns wanted $700 for the same job, and tried to sell me a new compressor when it was not needed. When I returned their capacitor, they refunded my money, but no one there gave me an apology, not even the owner who I ran into in the parking lot. These guys are crooked as a politicians. DO NOT USE COGBURNS!!!!!! They just want to rip you off and do not care about their customers. BUYER BEWARE, COGBURNS ARE CROOKS!

I purchased a home that was smoked in and I cleaned for days and it still smelled! I called Cogburn’s for a duct cleaning and it was like walking into a fresh new house! Highly recommend!

Had an appointment scheduled for well over a week for 3:00 on a Monday. Wife spoke with office which informed her of online coupon to have our system checked. Had coupon printed out and cash ready for technician. 3:00 nobody came. Called office at 4:00 to see if technician was held up because I hadn’t received a call about being late. I was told that our name and address were not in the system and that we had no appointment. Informed them that my wife did indeed call and All I got was a “well that’s weird” and they “might” be able to get someone to the house at 5:00 but the technician just arrived at his current call. Wasted a day, cancelled plans and end up with a “well we never spoke to you sooo...” kinda feeling. Have read the great reviews which is why we called but would have been nice for them to have a better excuse than “ are you sure you called us”! Not trying to take away business but my first experience was not great.

I have had 2 full system installs done by them now for two different houses, each time they have walked me through the process and been clear about pricing and expectations. They have showed up on time and completed the job in a good time frame.

I called because my A/C quit working. Ricky showed up very quickly and diagnosed my A/C problem. Great service and a great tech! Thank you Ricky and Cogburns for doing a great job!

We have utilized the services of Cogburns Heating and Air Conditioning for several years. Service is always very timely, especially when one of the systems if down. Prices are very reasonable. We highly recommend them.

Ricky is a professional/ knowledgeable service tech. We request him to do any work on any of our maintenance issues.

If I could give them a lower review I would have. We got a new air conditioner installed by them six years ago and have had nothing but problems with the unit. We had them out every year when we started the unit up in the summer because it wouldnt hold freon. The unit leaked from my attic multiple times and they only offered to paint the patch they ruined in the ceiling, so I have a patch that doesnt match in my ceiling. The unit stopped working again (outside of the warranty) and the technician from another company asked who installed the unit because it looked like they hadnt put a part on the condenser properly. Think long and hard before calling them out. I will not be calling them again.

Great company! I would definitely use them again. They were very professional and had great customer service. No one likes to spend money but they did everything possible to make me happy in an unhappy situation.

Very disappointed! Bought a brand new unit less then 3 years ago. The compressor went out which should not happen in under 3 years period. Its our upstairs unit so its not even heavily used. They wanted to charge over $800 in service. Does not seem right at all. When someone has spent several thousand with a company to purchase something brand new they should not be charged almost another thousand less than 3 years later.

Ricky was awesome, as usual.Most knowledgeable service tech around. Found the problem quickly and gave us a few options to solve.

I had James meet me out at my mothers house when her AC kicked the bucket and he was there Johnny on the spot to get it diagnosed and fixed.His affordable service is under priced for the level of experience he clearly possessed and the speed at which he was dispatched to handle our issue. He had my mother sellin snow cones out the bedroom window the next day!! LolI’d recommended these guys to anyone in need of their AC fixed this summer! Its hotter than 2 rats humpin in a wool sock in the attic out here!!

Performed a full system check on the HVAC system they installed less than a year ago. The tech explained everything in detail. Deemed it ready to go through our hot Texas summer! Good to have that peace of mind.

Cogburns is always my first choice. They have taken care of our property for over a decade with expertise and the best customer service.

Cogburn is a family company. They have amazing service, at a competitive price. 100% recommended, use their services with confidence.

I was very pleased with the serviceman . Victor. Very thorough and knowledgeable,. I have been using Cogburns for some 20 years and have been very pleased with the service.. No waiting when a problem arises, Its always been like that. Thanks Cogburn.

This has to be the WORSE company in Denton, Texas. They were supposed to install a unit which took weeks and it was never installed correctly. After the unit started leaking through our ceiling, the service guy finally came out. When I told him we wanted a new pan under the unit because it was going to rust from sitting in water for so long, he left without telling us anything and never came back. We ended up having to hire another company to fix Cogburns screw ups. I wish I could give them less than one star. They will sweet talk you to get your business then screw you. BEWARE!

Excellent service, had no AC when I came home from work. Contacted Cogburn’s they were polite, professional, and resolved my issue with one visit. Would highly recommend Cogburn’s to anyone!

Excellent Service! Cogburns servicemen are extremely knowledgeable and honest. I have been with them for 11 years and will continue to do so.Great company!

We have used Cogburns for years and are truly happy with their excellent work, prompt service and friendly attitude. Before Cogburn, we had many bad experiences.

Fantastic company. Would highly recommend. Friendly, professional people. Always make you feel like your the most important customer they have. Great JOB!!!

I had a new AC installed and the entire process was very professional and quick. I have used other people in the past but will only use Cogburns from now on! Excellent service!

Ricky is the best! Takes care of our home every time! Thank you to the service girls Abigail & Brittney.

Came out in the wee hours to fix a busted AC unit, did so quickly and professionally. Thanks to Blake were enjoying cool air on a summer night when the indoor temps were in the high 80s before. Appreciate you guys!

James was the most professional AC repair man I’ve ever encountered. I highly recommend him. My AC has never been chillier in these hot summer months.

These peeps are great! Ricky is my tech, he’s awesome. Always on time always friendly and they are right there to repair or check my system

Worse quote I have ever seen… nowhere in the world is Amana considered better than a Trane or Carrier product, or even considered on the same playing field.. that is just pure fact, but yet I was quoted $8-$10k over a Trane quote, lol..

AVOID THIS COMPANY, TRUST ME. Every interaction with this company is horribly unprofessional. I had a tech named James come out to look at my A/C unit that was broken, and he cussed the whole time he was inspecting it, and then just drove off after 10 minutes WITHOUT TELLING ME ANYTHING.

Tyler was great. Efficient and solved my problem. Surely appreciate employees like tyler

James Cogburn is the best! He has been our technician several times--- professional, personable, and patient with our questions. HIGHLY recommend!

James Cogburn took a call late to come work on my A/C after hours, got it fixed quick and haven’t had a problem since! Love Cogburns Heating and Air!

They did a great job replacing my upstairs heater and air conditioner. Very responsive and quick from bid to installation even did a little extra. Great experience!

Tech Ricky was great. I’m waiting for a call from the office to schedule repairs to my not year old $16,000 ac unit.

The technician , as always, is very efficient yet friendly. He answered all our questions. We have been a customer for years and plan to continue.

Very officiant! Great job! I would definitely recommend them to anyone. Thank you Ricky for taking care of my AC maintenance.

I had an issue with my ac. The tech came out let me know what the issue was and gave different options of repair and replacement. Ricky Morris helped me make the best decision for my situation. Thank you guys so much!

Pat makes me feel like im talking to family. Everyone there is polite, courteous, and extremely professional. Love their service. Thanks cogburns for a great experience.

Cogburn is always quick to respond. They have excellent customer service.

Did a great job and I found their pricing and service even better. I put in heating and air.

Loved Ricky who came out.He was very nice and professional. I will be having all my ac work done by your company.Thanks

My A/C suddenly stopped working and I left a message on the after hours answering machine. Shortly after, employee Rick Morris called me and was nearby; ready to problem solve! He was very professional and solved the problem. Our A/C is running again. Thanks!

Rick diagnosed the problem quickly and made repairs. As always, he was professional, courteous and knowledgeable.

Its been a good relationship over the 20 plus years I have received their services. I have not been disappointed.

Milton was very professional and respectful! Will definitely call Cogburns again!

I love this company...they are always professional and prompt...And honesty is their policy...I wouldnt trust anyone else to check my furnace and A/C..I recommend this company every chance I get...they are the best...

Timely arrival, Professional technician, Speedy repair. Excellent service. Highly recommend Cogburn’s Heating & Air Conditioning

They are very prompt and friendly. Works hard keeping my unit in great shape.

I have been of a customer of Cogburns for over 18 years and they are always prompt in there response and in getting the problem fixed.

Ive been using them for years, nice professional people.

Called office and they found a time earlier than anticipated. Rick corrected my problem quickly and was very professional. Would recommend them to anyone!!!! Thank you 👍

Cogburns has been go to HV/AC company for the last 10 years. For expedient, reliable repairs I trust no one else.

Great service! Their price is competitive, if not lower, than other companies in the area. The technicians are very knowledgeable and courteous.

James came out on the weekend and got us up and running. Very professional and polite. We are now sitting enjoying the cold air!

Used Cogburns service and had Ricky. Was super knowledgeable and gave excellent service! Would recommend him to anyone!

Tech Morris was polite and did a great job on our AC maintenance. He answered our concerns and questions.

I hit the lottery finding this company. Professional, knowledgeable, great to work with from the office to the service. So glad we found you!

Always there when we call them. Very polite tech

Cogburn’s always helps us with out A/C and heater. Fast and fair!

Had a technician come out two days in a row, LIED to us on the first day saying he could fix the issue and charged us A LOT of money… just to come back the second day and say he couldn’t fix the issue. Told us to call another company to fix our issue. Like what!?

Installed unit and been maintaining for a couple of years now. Always friendly and on time!

This is the first experience i have had with this company. I called, and a service tech named Ricky came to my rescue. Within an hour! He helped me out and answered all my questions

Emergency AC repair on a Saturday completed in less than 2 hours from initial call.

Had a fan motor replaced in outside unit. I use this company all the time.

Ricky Morris does thorough work quick and efficiently, gets everything done right the first time, very professional and good attitude .

Best repairman quick service. Rick Morris did job fast and good. Very nice knowledgeable person.

Great company. Great service. Very knowledgeable. So thankful for Cogburn.

Called on Father’s Day at 4pm and they were there in 30 minutes. Have used them for years and will continue to!