Paschal Air, Plumbing & Electric

Very easy and quick to get an appointment scheduled for the same day. The tech communicated when they were an hour away and he arrived within the window given. Devon was friendly, prompt and helpful. He communicated clearly what was needed and got us taken care of quickly. Very fairly priced as well.

I wish I could give this company 0 stars. Paschal GUARANTEED work on our air conditioner. Their comfort advisor (AKA salesman), Justin Vendola, came out at our request. We wanted a quote for adding an additional unit. He told us there was a fix they could do to the existing one that would only cost $1,800 vs. $15,000 for an additional unit, and that would GUARANTEE us a few degrees cooler in our house. They sent techs out (Ramiro Conchas) who did not bring the promised materials or do the promised work. They said to give it overnight to see if it cooled, but it continued to get warmer. At 1:00 in the morning, my husband went into the attic. He opened the attic stairs in August in North Texas, and cold air blew out! When he got up there, he found that there was ductwork that was connected to the plenum but not anything else and was blowing our very expensive cold air into the attic. He contacted Paschal. They sent out another tech, Yasua Jiminez, the next day, who agreed that the work was done incorrectly and that the wrong parts had been used. He said he had used a temporary fix to get us through the weekend and that someone would contact us the following week to have the work completed. No one contacted us until Wednesday when they sent us a bill for $1800 for work that had not been done. The email said to respond to the email with any questions. I responded immediately, explaining the situation and asking someone to contact me. That was five days ago, and I have yet to hear a single word from them. Our air conditioner is working WORSE than it was before they came out, and there is still air blowing into our attic 10 days after they first worked on it. This company is clearly dedicated to scamming people who dont know better. They do not care about their customers, their reputation, or fulfilling their promises as is evidenced by their lies, shoddy workmanship, and unwillingness to communicate with their customers when they have been found out. Please save yourself the hassle and discomfort of using this con organization for any of your home needs!Update: Paschal responded to this asking me to email customer service again on September 5th with all the details they already have, but I did it anyway within an hour of their response to this review. That was 10 days ago, and they still have not responded in any way. They have not returned to complete the repairs. No pride in their work or regard for their customers. Please, dont get scammed by this company or any fake positive reviews.Update 6 or more months out from the original visit: Paschal never responded to any of my attempts to contact them. They never completed the work. They never followed up with me about the bill. Absolute radio silence... until today when I found out they sent me to collections for a bill I dont have for work that wasnt completed. Absolute thieves and crooks!

Chris and Bobby came in to give me a second opinion. First plumber said wed need to replace all pipes under the tub. Chris and Bobby proved that the pipes were sound, then identified the new roof and a cracked tile as my sources of moisture infiltration. My roofer will fix one, and Ill fix the other myself.In short, they saved me 1300 bucks, and made themselves next to nothing. They found a ton of stuff that would be good to work on, but basically resolved my emergency for free. This is my go to company now.

Absolutely ridiculous customer experience. A/C broke down last week on a Monday and had a technician come over the very next day. He said he needed to order some part to complete the repair and would let us know by Thursday at the very least.Made no attempts to contact me despite multiple calls requests to have an update so I know when to take off work. I called again Saturday and was assured that they can work on it late Monday or morning Tuesday, so I made an appointment Tuesday morning (a week after the first appointment). Take off work Tuesday and no one came.Called around 1pm and was notified that they were missing 1 out of 2 parts from an order. This was the manufacturer error so fine... Then I was assured that they got the part later in the day and will come out first thing tomorrow morning.Wednesday morning came and nothing. I made sure to confirm the appointment first thing in the morning and was assured that I have an appointment today. Had to make multiple calls and messages to find out that it was moved to Friday. No communication was made when the appointment was moved or why it was moved until after the original appointment.Cant believe I had to take 2 days off (now an additional one on Friday), and paying the service fee & parts just for them to constantly move the date, not communicate any updates, and almost 2 weeks of no A/C during a hot Texas summer. Absolutely baffling..

Scheduler said between 7:00 AM and 12:00 PM, but would be first call so likely 8:00 AM. Showed up at 12:07 PM. Scheduler promised they would bring a filter I needed, or call later to reschedule if they did not have it. Next morning, I called at 10:00 AM to confirm filter. Yes, manager reviewed, and it is on the truck. On arrival, no filter.Technician made an error opening a drain line and flooded through the ceiling, about 1 gallon of water. I had informed the technician that the condensate drain line was plugged, resulting in overflow, but he did not drain condensate before opening the drain line. I showed the technician how to drain condensate into the overflow pan before opening the condensate drain, and he may have cleared the condensate drain line, although not certain.Two weeks later:Paschal acknowledged the issues. As remedy, Paschal sent a more experienced technician to re-do the inspection and ensure the condensate line was clear. When the previous technician had allowed condensate to flow through the ceiling, it flooded a fluorescent light fixture, and we were concerned about using it, so Paschal sent an electrician to replace it. The re-inspection and light fixture replacement were done gratis. I am grateful to Paschal for swiftly remedying the previous work. I have changed the rating from one star to three.

Bobby and Garrett did a great job replacing the shower cartridge in my bathroom. It was a big job and took quite a while. They left the bathroom clean and just the way they found it and now my faucet works better than it ever has!!! Very professional and knowledgeable!!!

Before Paschal acquired my prior HVAC service company, I received phenomenal service. Since their aquisision, service has degraded every year. This year our routine service took half a day and Im convinced the tech was youtubing how to do everything. 4 weeks after our clean bill of health, our unit is dead. Run away.

A couple of weeks ago, I scheduled a service with Pascal. A technician came over to take a look at my AC unit. She told me that my Freon was very low, which meant there is a leak somewhere. We went to the attic, she brought out a Doppler type device & started investigating where the leak was coming from. She was playing around the evaporator coil. She was confident that the leak was around the evaporator coil even though the Doppler device was not beeping. She stated that there was corrosion around the evaporator coil & she was convinced that is where the leak was coming from. She then told me that the evaporator coil needed to be replaced. I asked how much it would cost. She said about $2350. I had recently replaced my roof after a bad hail storm & I didn’t have an extra $2350 sitting around. So I told her that is it possible to replace the Freon & hopefully maybe it would hold up for a few weeks while I gathered enough funds to replace the evaporator coil. To be fair, she said well she could replace the Freon but she could not guarantee how long it will hold up. She replaced 3lbs of Freon charged me $300+ & she left. This temporary fix only lasted about 10 days and the unit stopped cooling again. Since the first technician had told me that the evaporator coil needed to be replaced, I was convinced I had no choice now & it had to be done. So I called the company again & told them that I am ready to get the evaporator coil replaced now. An appt was scheduled and the guys who were to install the evaporator coil showed up ready to install. But before they started the work, I don’t know why I asked them how much it was going to cost. I had been under the impression that it will be around $2350 all along. To my greatest shock, I was advised that it will be around $4750. This is twice what I was expecting. I told them that they can forget about it. I don’t have that kind of money & they left. Scrambling & not knowing what to do. It then occurred to me that I had an AC technician’s phone number in my phone. I had gotten the # about 10yrs ago when construction was still going on in my neighborhood from one of the guys installing a brand new unit. So I found the # & gave him a call. He said he was too busy & sent over his partner. I was initially skeptical but he assured me I had nothing to worry about. Him & his partner had trained together with the United States Marines. He assured me that he is very experienced & knows what he is doing. His partner showed up and I showed him the outside unit I was having trouble with. Me still thinking my problem was with the evaporator coil & explaining to him my experience so far. He simply just told me he is not interested in what the previous technician told me the problem is. Within just a few seconds of looking at the outside unit, he said you are losing Freon right here. He showed me the oil stains on the outside unit. I was still trusting the Pascal technician thinking my evaporator coil needed to be replaced. He then said ok, let’s go to the unit in the attic. He opened it up looked around in there & asked me do you see any oil stains anywhere. I didn’t see any oil leaks. He said if your evaporator coil is leaking, you will see some type of oil stains around here. To cut the long story short, he welded the copper on the outside unit that was leaking. He replaced a capacitor that was damaged and replaced the Freon. Total for the job was $955. To say that I am terribly disappointed with Pascal would be an understatement. I would never use them or recommend them to anyone ever again.

My air conditioner suddenly stopped working. I mentioned this in passing to their HR representative, Makayla. She suggested that I call customer service to get a quote. When the technician came out, he was so thorough and professional. He showed me his recommendations Along with price quotes for temporary repairs as well as replacing the entire unit. I was surprised with how reasonably priced the quotes were. I decided to replace the entire unit. I would definitely recommend this company.

Charley Westmoreland, came out today and did some work in the front yard. He did an excellent job. I would have given him a 10 star review if they had it. We have never had a such a good plumber before. We plan on asking for him from now own.

They are leaving me without A/C for a week this is the 3rd time thos week I had to take time off work...now they telling me they need another part ??? Not even a Courtesy phone call to keep me updated.,?? Dont use them !! After this repair us done I will not be using them again and I have recommended them to my friends and family I totally regret giving them the referral...im have never been so upset 😡 can you leave a customer without A/C for a week????????

Jorge came out to perform our semi annual HVAC system maintenance. Communication from Walker air was great. We received a text the day before letting us know the two hour time frame. Then today we received a text confirming Jorge was on the way, a number to contact Jorge should we need it and a picture. Jorge was friendly, professional and made sure we knew what he was doing and gave us updates along the way. He did make some recommendations that were not required at this time but something to think about. He was not pushy, which I appreciate. Definitely 5 star service from Jorge and Walker air!

We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!

We have used Walker for years and appreciate them very much. They have put in two HVAC systems and done routine checks and maintenance on a regular basis. Their guys know their stuff and have never steered us wrong or tried to upsell us on anything. The updated scheduling system needs some tuning up and it would be nice to receive a heads-up if technician is more than an hour beyond the 4-hour window given. Calvin is awesome -- so knowledgeable, focused, and thorough. I flip on my systems with the confidence that they are in good shape and safe. Now, if you yall could bring some fall weather! [Edited in 2024] I continue to experience issues with their automated scheduling service: multiple reminders and exhorting me to make appointments Ive already made. Have talked to them about how annoying this is. Also: talked to them about reminding their techs to stay focused on the issue at hand and STOP opining on my household decor OR my decision to have carpeting in parts of my home. Its none of their damned business! Very awkward. If service wasnt good, I would switch companies because of the unnecessary comments about my home decor. Stay on task.

After the first AC company come and replaced my entire unit. There several things they messed up. I called Walker and Air twice now and both times they were able to fix the issue quickly! Brian Rooker was my technician and he did a phenomenal job! I highly recommend!

George gave us excellebt customer service and went above and beyond to take time to not only fix the issue with our hvac unit , but he also spent hours troubleshooting why the problem was occurring. He spent time with me explaining everything and keeping me informed of everything. He was also transparent in the pricing and upfront before repairs were made. Jorge also came first thing the next morning to address a issue we had free of charge. He is very very thorough, has good communication skills with his customers and shows excellent customer service. He is truly a valuable asset to his company and he gives his customers great customer service and peace of mind. Thank you Jorge !

They’ve helped us repair a clogged drain two years in a row. This year, Jorge Diaz was our technician and spent almost two hours in 88 degrees inside repairing our HVAC unit. He was beyond kind, progressional, and went to a lot of work to ensure it was fixed for us to have air that day. He is the best of the best and would recommend to anyone! Paschal have themselves a good one

Simeon was our tech and he was very polite professional and friendly and definitely took care of the problem we had with our A/C unit. Another great thing is he was here in less than an hour. We called around 10:15 pm and he arrived by 11pm. Thank you For the outstanding service would definitely recommend to all as well as use again.👊🏼👍🏼😀

This company used to be great. However, their service and professionalism have really declined. This last appointment was the final straw for us.We had a plumbing call scheduled for Monday morning, May 1. Mid-morning on May 1, we received a call telling us that the plumber was sick and had to reschedule to Wednesday, May 3. (Do they just have one?) OK, we completely understand. We rescheduled and were told the plumber would be at our house first thing in the morning on May 3.At 1:00pm on May 3, we still hadnt heard anything from anyone regarding the plumbers arrival. After reaching out to them to inquire about the ETA, we were told the plumber was held up at another job, and we would have to schedule for next week. Not only did they not tell us proactively about this, but the flippant attitude that our plumbing problem would have to wait until next week is unacceptable.We have opted to use another company and will not be using Paschal in the future. Such a shame as we used to love them.

Bought $45,000 of Carrier Air conditioners for my restaurant. The largest unit quit in June and they said a board win out and then they jumped it and burnt the blower motor up. It is now September and I have been through July and August with no air-conditioning and nothing but excuses. I would never recommend this company to anyone. Richard Walker sold me the unit and never showed up for installation after they made me pay for them in advance. JP Powell does not return phone calls as he was the one that showed up for installation and I never can hear from him. To force a customer with brand new air conditioning to go through Texas summer with none is about is poor service as I have ever seen. Be very careful if you use this company. I just spoke with Megan at Walker air and her suggestion was I can go buy a water cooler or a window unit but they cannot repair my air conditioner because they do not have parts. They can sell me another new unit because they have parts to make new units but my six month old unit is not a problem for them because they already have their money. She blames at all long carrier however I did not write carrier a check I wrote Walker air a check for the units. So if you have problems do not worry you can go buy a water cooler or a window unit to put in your business.

Our outside a/c compressor failed.Eric De La Torre quickly diagnosed the issue, proposed a plan and worked the plan to completion. The installation crew was competent and communicated well. We are well pleased with the completed work and the teams sense of urgency from the beginning of the project until the end. We would use Walker again and recommend their services to others.

Replacing your entire HVAC system is a major expense and investment in your home. The system installation was completed yesterday and I can say the entire process has been flawless from the sales conversations to financing and then finally the installation. I usually have lots of questions and everyone at every step of the process was happy to assist in getting me answers. I want to give a shout out to: Travis for his patience and no pressure approach he was awesome to work with, Christie who I spoke with numerous times regarding financing and scheduling. And finally Carlos and Moses who installed the new system taking great care at many levels throughout the installation. Definitely a winning team and I thank everyone at Walker.

We have been a customer of Walker for more than 5 years. However, our last experience was very frustrating. Weve tried to resolve for almost 2 months. We havent received a call back in almost a month now and other HVAC companies have the part we need and can install. Walker claims the part it no longer made by Carrier. Which Ive verified with Carrier it is. Have to spoke to head of parts, who has not called me back in 1 month and left 4 messages for head of customer service with no call back. Instead of having part covered under warranty by Walker, we now have to pay full price with another company. Walker even installed our system in 2016.

Found this company with a google search. I needed a HVAC company to assist in my repair and A/C unit working within next 24hrs due to health issues. Other companies were offering appointments within 3-4 day away. Scheduler was very polite and reassuring. Juan was courteous and professional. My system was diagnosed and running within minutes. He checked my unit for additional foreseeable problems. I appreciate the honesty and professionalism. Would this company recommend to friends and family. Thank you.

I had a call from Walker ac 30 minutes ahead that the tech Richard was on his way and a text 15 min later that he would be here shortly. He was right on time. He checked the inside unit and the compressor outside. He solved the problem and if I had any more problems just to call. He was professional and friendly. I am very happy he arrived at the beginning of the appointment window. I will use their service again if needed. Their service fee was very reasonable. DM

The tech was punctual and did a good job and was in an out pretty quick. All the problem was that the thermostat needed a new battery and he could have charged his $85 service call just for replacing a battery but he did other things for the heater maintaining it which I thought was pretty cool. Thnx. Scott P.

We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Heating (now Paschal Air). Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Heating.

Excellent service technician. Really knew what he was doing. He took every protective measure before entering our home, every time he came in the door. Highly recommend Walker Air. Over 10 years of service from this company in our current home and an additional 5 in our last house. Never a single issue to report. Our tech this trip out is was an Air Force Veteran and that professionalism was clearly noticeable.

Just had our first service check after new system installed end of last summer. Mark the tech, couldn’t have been any nicer or more thorough. Made a few minor adjustments and showed me a few tips to keep the house even more comfortable.Great upgrade, the new Trane system is much more comfortable, reliable and electricity bill is lower, and we kept the house cooler last summer than we ever did with the old system.All the folks at Walker have been excellent and pleasant to work with.

Update 4/28/21Spring A/C service. Great communication on arrival time and timing updates on the day. Calvin was efficient and pleasant. Always happy with Walker A/C service.Update Nov 2020Moved to a new house. Old thermostat was very basic. Installed new thermostat so we had greater access to features of the unit such as humidity control, etc. Technician was very patient as he walked me through setting up the app and how to use it. Recommend!Original post around 2018:We moved in to a home that had a 25 year old unit so we knew we would need to replace it soon. Walker A/C put in a new, energy efficient unit, arranged financing, and we are very happy with the results. Our energy costs are down significantly. The unit keeps the house much more comfortable by controlling humidity as well. The technicians were courteous with a quick response time. I have dealt with Walker A/C for years through homes we rented, so when it came time to call for help for our own home, they were at the top of my list.Update 3/20/19Service call: Mark arrived exactly on time at the beginning of our appointment window. He was thorough, polite, listened to my concerns, and explained what work was done. He suggested a way to make changing the filters easier and taking care of the equipment outside because of certain trees in the neighborhood (Cottonwoods). I highly recommend Walker A/C.

I cannot say enough good things about Walker Air. I have used them for years - both repairs and routine maintenance. I just moved to a new home and the company who installed the HVAC system wanted to charge me a fortune to replace my thermostat. Walker was nice enough to call and find out its covered under my warranty, picked up the part, and installed it within 36 hours of my call. Great customer service and nice technicians are really hard to come by these days! Walker does it right!

From initial visit to final installation of our new furnace every interaction and communication was clear, concise, and professional. Their focus on the customer and the relationship is evident before, during, and after the sale. Great experience with utmost confidence. Thank you!!

Moses was knowledgable, personable and thorough and when he finished the repair pointed out a tiny flashing leak I didnt realize that I had. It turned out that it was a good thing he came when it was raining. Walker made good the problem without charge even though it had been over a year since MES installed the unit. Ill be sticking with them for more services.

The service was called a second time for the same problem that was fixed two weeks earlier. The repair technician that came out the second time was very professional and polite. He diagnosed the problem that required parts to be replaced. However, the repair was completed under warranty and parts had to be ordered from the manufacturer.Over three weeks had elapsed and no follow up by the company regarding the repair status. I had to call the company and request an update. The service representative called me back and said that the parts would be picked up late the next day and ultimately were installed a day later. The system appears to be working well.If not for the lack of follow up, I would have rated the service call higher.

Henry came for the annual heating system maintenance & was very thorough & professional. He explained everything he did & showed me pictures. Changes my air filters for me as well. I am a happy customer.

I really like this company. Always responsive and professional. They take their time and do a good job. Ive used them for over five years.Update. Had to have system replaced much too soon. Guys putting in the new system were surprised with what they found. No longer recommend.

If I could give Walker less than 1 star I would. I had and entire brand new A/C unit installed 7/2020 ( Shouldve went with Willard) and have had soooo many issues but this last issues was it. After multiple service calls within the last few weeks finally found out that I have an evaporator coil leak which the part is covered by the manufacturer but I have to pay for the labor over $1900.00. As a consumer this sounds ridiculous....after paying 10k for a new unit less than 2 years ago. The part is faulty by the manufacturer and all Walker could say well you only had 1 year labor warranty. Their responses was soooo generic and robotic. This is a WARNING ⚠️ DO NOT use their service. Since theyve been bought out the service is HORRIBLE. You measure a Companys service by how they resolve the issues outside normal everyday problems. I have multiple properties that use Walker not anymore. Im going to post and warn consumers on every platform about their terrible service!

Walker AC is a dishonest company and I do not recommend working with them because they will take your money for no reason. J. Marcus told us that we would at least need to replace our compressor ($5,000) but that he recommended that we replace our entire AC because these parts going out cause a domino affect and the whole system would likely start having issues. He told us this would cost upwards of $10,000 and then charged us $85 for the service call. Thank God we got a second opinion. Alex with Dallas Plumbing Company came to our house and quickly identified that the issue was the inverter board AND that our system is under warranty. He ordered the part we needed, fixed our AC, and only charged us labor. I have a 5 month old baby at home and of course we were concerned about not having AC in the Texas heat. I just didn’t expect people to try to take advantage of us like that. That was not professional and now Walker AC will not return my calls or discuss the issue with me.

We woke to no AC and called Walker Air conditioning before they opened up for business and promptly recieved a return call. I spoke with their office and explained our ac issues the had me scheduled for an early afternoon appointment the same day. They called when they were on the way and were there on time. The technician was friendly and polite and quickly assessed the AC system and explained everything to me before they made the repairs. The showed me the damage part and the replacement one and explained the warranty. They even took the time to explain the basic system maintenance needed to keep my unit up and running efficiently.ThanksThe Olsons

Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.

I just wanted to thank Walker Air Conditioning & Heating for the wonderful job they did repairing my ac. I had another company out 3 times and they could not seem to get the problem fixed. My sister said to call Walker and I did. The technician came out and fixed the issue (wiring) in just an hour and I have not had any more issues. I would recommend this company to any one of my friends or family. The office staff were very polite and accommodating. I called that morning and they sent a tech out just a few hours later. Thank you so much!

Benjamin was great.During the diagnostics today, He did not provide assumptions, he actually checked his theories and found the root cause of the problem. He is very handy and it appeared that he also had a great support from his colleagues at the office. When he was trying to figure out the problem he was able to reach out to more experienced people and receive recommendations.Highly appreciate the hard work today.

My AC unit started having a hard time cooling the house at the warmest part of the day. The first company I had look at the problem immediately told me the unit was unrepairable and had to be replace. When I spoke with Walker Air about getting a second estimate for a new system they immediately offered to come by and give me a second opinion on my existing unit. The tech, Mark, arrived right on time and quickly diagnosed the problem as a bad capacitor, not a failing unit. I really appreciated the honest and ethical service I received from Mark and the entire Walker team. When the day does come that I need a new AC unit I will be going to them for the replacement.

Herbert was the tech that responded to my call. I explained to him what my ac system was doing and he conducted his diagnostic tests. Herbert resolved the problem with my unit and i have not had anymore issues with it. Herbert was very professional and courteous while assisting me with my ac issues. Especially during the 100 plus degree weatherAgain thank you for a job well done.G.Salazar

Jorge Diaz came out on Friday Nov 11th and replaced the motor in our Daikin AC and heat pump unit. He did a great job and Walker AC honored our warranty with the previous company, Metro Energy Savers and did not charge us anything for parts or labor. That was exceptional customer service!

Worked with Cory and team to install a pair of Trane XV18 with XC80 gas fired furnaces to replace my 22 year old equipment that had been struggling.I liked the way Walker service people would never push me to get new equipment and would try their best to simply repair my old units. Once I decided it was time, they engaged in the sales process, and it was never pushy or unpleasant. They let me know when there were discounts available which ultimately triggered our purchase.The installation went well and they left the house pretty much as they found it. I also feel the price point was good compared to other companies I talked with.

The tech was professional, courteous, and knowledgeable. He did not try to sell me a brand new system like some other AV companies do. I was very happy with them.

I had Walker Air Conditioning come out and check my unit. The office personnel got me scheduled the same day and got a technician out very quick. The technician was very professional, nice and knowledgeable about my system and what was going on with it. He had it working in no time.

Our family has used Walker for several years. Their service technician came out today and thoroughly checked out our HVAC. He explained to us in detail the condition and how our unit was performing. We thought there may be the possibility that the unit may need to be replaced. But it appears at this time we may get a few more years out of it. We appreciate Walker‘s honesty.

Caveat emptor! When they were Walker, about 5 years ago, they installed new A/C units with a 10 year parts warranty. Heres how this works now that Paschal bought them: if something fails with your AC, theyll be glad to order the warranty part and you can wait 3 weeks--or you can choose to pay an extra few hundred dollars, and they just happen to have a replacement part on the truck. This is known as sheep shearing in the industry. So BE CAREFUL with these guys nowadays!

Robert Mosby was extremely professional, personable and just a truly wonderful human being. He immediately instilled confidence in us that our issue would be sorted out. We highly recommend him and Walker AC Service for their excellence.

The technician repaired our outside air conditioner. He evaluated it and called his boss and replaced the part.Everything is working fine now. We even got the maintenance agreement with it.Samier was really polite and took care of our repair.

Our technician Robert Mosby was efficient at diagnosing our ac units issue. Robert explained everything to us in easy to understand terms and he answered every one of our questions.I called Walker air conditioning on Wednesday and was able to get an appointment quickly. The women in the office were friendly too.

Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.

I was in a dire situation - my A/C had been out for 2 days. The company that I had called ‘ghosted me’. They called after the 2nd time window had been missed and stated their tech was on his way in 30 minutes. Their tech never showed or called. I searched and called Walker A/C. A live person answered and scheduled an AM appointment for the next morning. At 10:33am, the tech Jubenal Mota arrived. Within 30 minutes he replaced the capacitor!! My service charge of $89 was waived because of a service rendered. Very pleased!!

I am changing my review due to the fact that Tuesday April 27, Mark was out at our house to fix our AC. He is the same tech that was out multiple times before. Mark gave us his number and told us to call if we had any more problems. Saturday May 1st AC goes out again. My husband calls Mark, Mark says he will call my husband back - no return call. My husband calls Walker AC. Husband is told someone will be out to our house today between 2 pm & 4 pm, probably closer to 4. I get a txt @ 1:41 pm from Walker AC that says a technician will be arriving at 2 pm. It’s now 7:30 pm and NO ONE has showed up. Husband calls Walker AC back and is told no one will be out today or tomorrow, we will have to call them back on Monday to see when someone can be out to fix our AC. MULTIPLE TIMES LAST YEAR - Same problem, same error codes the AC keeps throwing and the system shuts down!!! This is the worst customer service and attempts to fix our AC!! The repair last Tuesday didn’t even last a week. And let me add this AC unit was installed June 2018, we moved into the house the later part of the year, summer 2019 is when we started having this problem. It was supposed to be the latest and greatest smart system but it has been a nightmare!! We don’t know what else to do!!

We used Walker in 2011 when we moved and needed new HVAC systems. They installed 2 units and did a great job. We have maintained an annual service contract and used them for any service repairs. They typically are able to get me on the schedule within a day or two.

My experience with Walker A/C has always been great so far. The ac/heat pump was installed a few years ago, and it still runs well. The technicians are always on time, knowledgeable, and they answer all questions I might have. My mom used their services YEARS ago, also.

I had our HVAC semi annual maintenance check performed by Walker today. Heath was very thorough and took time to explain things to me and provided options to keep our 10 year old system in good working condition.

Company sent text about time of arrival, plus photo of tech. Tech arrived on time. Very courteous and professional. Explained what he was going to do and took time to d a thorough job. Recommend their service.

Our technician arrived on time and had no problem diagnosing our issue and repairing it. He also was able to suggest an alternative product that we decided to install instead of the Nest system that was incompatible with our HVAC. Excellent service and fairly priced.

Highly recommend Walker Air. Technician notified me before arrival which was very much appreciated. Billy D. was prompt, courteous, informative and thorough. Will definitely continue doing business with Walker Air.

Walker A/C has maintained our systems since we moved back to Dallas. Highly recommend them. Robert Mosby in particular was excellent. He gave thorough explanations of what was needed and provided options, then got our systems cooling great. Thanks Robert.

Walker AC&H was recommended to us by a family member. I called them out to diagnose our gas furnace because another company gave us a laundry list of stuff they said was wrong or about to go wrong. Turns out almost NONE of that was true and that part that was true is that our system just needs a good routine cleaning. Our tech took the time to explain and educate us about our furnace as well, very appreciated. Walker will be getting our future business.

These guys are great, I use them at least twice a year for annual maintenance. Love seeing the same faces year after year knowing that my house is taken care of by experienced officials. I always get a thorough explanation of what’s going on and what my options are. Very trustworthy company that I will continue to use.

Many thanks to Walker A/C!My parents, who are in their 80’s, woke up to a hot house this Saturday morning in late June. My dad is mobile only with a walker/wheelchair so no a/c is not an option. My mom calls Walker A/C, they put my parents at the top of their list and came to the house within an hour. My mom appreciates Mark for his kind sincerity and explanation of the issue. He fixed the outside unit at a very reasonable Saturday price.With all the people/companies that try to take advantage of the elderly, it’s nice to know Walker A/C is not one of them.Great Job Mark!

Just as for a simple 6month maintenance but he broke my light in struck without letting me know. Said everything was working fine but the unit was turned off and not working for three weeks while I went on vacation. Same person came back after I called about the current condition and said he was in such a hurry that he didn’t think to let me know about the light fixture he broke and didn’t have time to turn everything back on. Let me lower that 2.

Walker Air Conditioning is an exceptional company to deal with... from the staff to the management to the technicians... they are all very professional, accommodating, and honest. I’ve dealt with other AC companies in the past, including home warranty companies, and after working with Walker I won’t go anywhere else. Special shout out to Wes... he’s an amazing technician! Thank you Walker AC for taking care of us!

My Technician was Robert Mosby. He was professional and explained the problem, process and solutions clearly. He also offered advice on how to care for the unit going forward to prevent further issues. I will definitely use the services of Walker for my AC repairs again. They were referred to me by a neighbor I am very grateful, God Bless.

Walker Air did a great job on my new HVAC system - in all areas:- Bidding- Sales practices- Price-ServiceI wanted a high-end Trane or American Standard system to replace my old system. My brother used to be an HVAC contractor in DFW, and recommended I buy a system with a variable speed compressor, variable speed fan, and modulating flame furnace. I wasnt looking for one with the lowest operating costs, rather one with the highest comfort level.Walker bid exactly what I was looking for, while other contractors either tried to talk me out of the modulating furnace, or suggest other A/C brands. Cory followed up with me after putting together the bid, and answered all my questions. He reminded me of the way my brother used to do business – low pressure and knowledgeable. We emailed back and forth many times – which I appreciated.Walker was low bidder on the project.The install went well – the crew was professional...no issues.There was a hiccup with A/C after the install. The dome temperature sensor was faulty, which caused the system to think the compressor was running hot – shutting it down prematurely. Derek from Walker made the diagnosis, then consulted with Trane Technical Support to come up with a temporary fix while we wait for a replacement sensor. I was very impressed with Dereks skill.Im very pleased with Walker Air, and am convinced I chose the right HVAC company.

We have used Walker Air Conditioning and Heating for years. The are very professional,honest and trustworthy. Mark, Calvin, Cory and all of the other technicians as well as Kathy, Christie and all of the office personal are GREAT. We have referred them to many neighbors, friends and family members because we know they will do a great job.

NO ON CALL SERVICE....they installed new system....5 months later making all kinds of racket....repaired by David j....fine till temps dropped in 20s with wind chill over weekend....then nothing no heat ... had to wait til monday.....and same problem...just tightened screw ....fixed again??????? ...We all deserve better service than this especially after paying almost $10,000 ....co says no plans to add 24/7...

I just had a baffling experience where I called in a problem with my breaker box and they sent out an HVAC technician. That would have been a simple misunderstanding (my AC is affected by the issue) except I was told to call AK Electric because the one electrician they used to have went to work somewhere else.Electrical services are part of their company name and are all over their website. It doesnt seem like that could actually be the case, but according to them, they arent currently in the electrical business.Update: I called the number as requested and this information was confirmed to me. It was definitely unexpected that they have no electricians at the moment, but they are looking to hire. My only request was to let people know this up front and not have their team schedule service they cant currently provide.

Reliable straight forward and honest HVAC companies are not as common as you might think. Craig listened to my requirements and was obviously very well experienced in the business of HVAC repairs and maintenance. He serviced my heating system which is more than 15 years old. No hard sell for a new system or unnecessary repairs. Great service, when the time comes for a complete new install I will be asking this company for an estimate.

I had Walker Heating and air conditioning come to my house for repairs. The first time they replaced a part in my attic and exiting they broke my stairs in the hallways. They sent their repairman out and it was repaired. I called them recently because water was leaking from my bedroom ceiling. The man could not find the leak but I still paid $80 for a service call but got nothing for my money. A second repairman came out 2 days ago and he immediately spotted the problem. He showed me the PVC pipe, about 5 ft. long. It was split badly. When the repairman exited the attic he broke the stairs a second timeThe total charge this time was &150. He was there less than 1hr. I feel I was charged for a second service call and was left with broken stairs. Both guys I liked.

Hands down, Billy D. was the most knowledgeable and courteous. Walked us thru the entire process. Came early, and was very professional. Highly recommend Walker A/C - very satisfied and happy customer!

I thought our A/C compressor was fried. I mean I was pretty sure, based on my own investigation, that it was going to be time to replace our aging system. I even told Juan what I had found, that I had used my ohmmeter on the two wires that go to the compressor, and it indicated that it was an open circuit. But that didn’t stop Juan from doing his own investigation. He figured out that the compressor had somehow gotten unplugged. There is actually a plug on the side of the compressor, down inside the condenser unit, and somehow it had come off! He reconnected it and it came back to life!Kudos to Juan for his honesty and doing his job well. He could have just agreed with me, and said “yep, it’s time for a new system”, but he didn’t. That’s what I like about Walker A/C and Heating. They have integrity, unlike some of the others out there.

I live in a condo on an older property and it was a hassle finding someone who could look at our AC unit given that it is located pretty high. I tried several big name companies and they all said the same… I finally came across Walker Air and wow did they come through! Yubenal was my tech and he without hesitation climbed up 40 ft, told me was the issue was (which was completely different than what some other companies told me) fixed it and gave me some good tips. I would 100 % recommend them, if you’re lucky enough to get Yubenal try and ask for him, but I’m sure every other tech is as knowledgeable and professional like him. Keep up the great work!

Since our AC started having problems almost a year ago, we have gone through horrible experiences with four different AC companies...to the point of total cynicism about the industry as whole. I found out about Walker on the radio and from my initial conversation with Cory, I had a feeling these guys were different...I was right. Cory walked me through every step of the process, keeping his word at every turn. The installation team performed the installation with military professionalism. Then a couple of weeks later, the quality control team, lead by Derek and his new team member, Derrione came to the house and went through the entire system with a fine-tooth comb, making small adjustments to make sure everything running optimally...They were professional, courteous, and went above and beyond to make sure we were taken care of. To say the Walker Team has restored my faith on the existence of honest brokers in the industry is an understatement. Thank you guys!

The original great crew of Walker AC is long gone and have been replaced by a typical corporate greed company that has bozos running the place that have absolutely no experience in AC The new owners(corporate)have completely changed what was a great AC company. Their new prices are just like the typical corporate owned companies, they have basically quadrupled their pricing and now customers are a number and an opportunity to drain the pockets with a bunch of unnecessary add ons. The installation department failed 3 city inspections and ruined my ceilings. Do your self a favor and call another contractor. Don’t walk away RUN as fast as you can.

Chose Walker based on knowledge and Professionalism of Richard Walker. Was not disappointed. Installed two Trane systems with zoning and experience was excellent. Have had multiple maintenance visits since and each time the service has been excellent.

First time to use Walker Air but they came highly recommended. They were professional, explained what they were doing to my AC & why, and their prices were very good. I’ll use them again and have already recommended them to friends.

We have used this company twice over the last 2 years. Both times were after hours/weekends and both times they delivered. As a homeowner it is important to have contractors that can be counted on. We are very pleased with the service. Our repairman (John) was knowledgeable and worked efficiently to get our air conditioner up and running again. Thank you Walker Air Conditioning and Heat... You are our go to company! #numberonfridge #rightthefirsttime

Update 5.31.22: very pleased with the service, professionalism, and knowledge of my technician, Yubenal Mota. I highly recommend!UPDATED 7.3.21: Walker HVAC continues to provide great service and hire knowledgeable technicians who are sincere about helping vs selling! For my recent service, I requested my prior technician, Yubenal Mota, who further earned my trust with his honesty, sincerity, and going the extra mile with professionalism, timeliness, and most importantly, knowledge.PRIOR: I have been a loyal customer of Walker Air for several years. They earned my loyalty and TRUST after another company claimed that I needed to spend thousands on an HVAC repair. I sought a second and independent opinion from Walker who revealed that my issue had nothing to do with what the other company claimed. It was clear that the other company was attempting to take advantage of me. I spent a couple hundred with Walker-they saved me thousands from ripoff attempt. This is why I will only use Walker for my HVAC needs. Trust and integrity, and just great service!

Wes did a great job of introducing himself and explaining what he was going to be doing before even entering my home...very respectful...asking my permission over and over before he moved in and around my home and touched anything.he did a super job of explaining what is going on with my AC unit and what I needed to do to keep it running smoothly throughout the summer without any more assistance from Walker Air.I was charged a fair price for the FreeOn that I needed and because I was not overpriced for the freeon and services I received I will contiue to use Walker Air as my GoTo AC/Heater repair company....Thank You...with big bear hugs

I just had Juan out yesterday to blow out ma AC drain and add a shut off valve. He was prompt, friendly and knowledgeable. He explained what he was going to to, answered all my questions, checked out the system when he was finished, and told me to call if there were any problems. I hope this is the beginning of a long business relationship with Walker. Setting up the appt with Christy was easy, she listened to what I wanted done/needed done. She followed up when an earlier appt became available. All the while she was friendly and helpful. I appreciated her.Brenda Nance

Walker AC & Heating serviced my home several times over the past couple of years. They are always quick to respond and provide excellent care. If you are in the DFW area dont look anywhere else - Walker Air Conditioning & Heating is the BEST.

We made a decision to replace our really old, under performing A/C system, this July. My research let me to believe that a Trane A/C would be the best system to install. Given the big out of pocket expense it was more important to get the right company to do the install. In fact that was my most important consideration. I chose Walker because of the previous reviews posted here and the many years they have been in business. I was not disappointed. The install was on July 15th. I monitored Walkers crew remove the old A/C and install the new one, which was very impressive. A week after the install Walker came out again to inspect the install and make sure we were please. And we are! Thanks Walker A/C for making my decision the right one! And thank you Trane, the XV20i is a amazing system.

Cory and the guys at Walker Air Conditioning & Heating did a great job installing my new HVAC system. I am very pleased with their customer service. I would recommend them to all of my friends. Thanks again Walker Air!

Walker installed my central heat and air. They sold me a two ton a/c unit based on the info. That the salesman quoted. They guaranteed that the unit would keep my 835 sq. Foot house cool. Well, it didn’t. It wouldn’t cool to below 85 degrees. I haggled with them for months that the unit was not cooling. They tried to tell me that the unit was working just fine. So 85 degrees is cooling on a 100+ degrees outside? I wound up getting a 2 1/2 ton replacement for a nominal charge from them.Needless to say, I’ve never used them for anything ever sense.

I feel that we were price gouged last night during our service, can somebody please contact regarding: Charged $600 to install a $50 part. We paid $168 for a service call and then an additional $400 to install a compressor that took 30 minutes of time at maximum.

I only trust Walker to check and service my unit. They are responsive, prompt and do professional work. They explain all their recommendations so you can evaluate what you need to do and what could wait until next time.

Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.

Erick Munoz Cruz was very professional and courteous. He finished our HVAC maintenance quickly and communicated any issues he found clearly and with a great sense of knowledge.

When did original Mr. Walker owned Walkwr Air Conditioning they provide a great service and fair service repair quality. Since that time they have sold the business to some price gougers up in Frisco my advice to anybody that uses this company to ask for the price of schedule we paid $230 for them to come out and charge us one hour trip charge and one hour labor and they wanted to thousand dollars to replace the fan motor and that was it that’s ridiculous my suggestion to you or anyone wanting an air conditioning company is to keep looking for another company. Buyer beware learn my lesson I will never call Walkwr Air Conditioner for anything again and don’t bother leaving reply

Allen took the time to go over all my options. I was very comfortable working with him and finding the right solution. He’s very knowledgeable and had everything working again quickly.

Samier Martinez is a polite and professional worker. After completing his work he also informed me of other services offered by his comoany, without being pushy or overbearing about trying to sell me on it. Because of this, should I need these services in the future I will be sure to call this company.

I used to use A1 now I’ve been using walker AC and they have become my go to AC company. Angel has been out to my house a few times and I’m happy with his work. He’s very professional and knowledgeable!

Service technician Yubenal arrived and quickly diagnosed the problem and corrected it. He was very friendly and informative. I would certainly recommend him for future customers and will use him again in the future.

Walker HV/AC, installed our unit in 2017 after a house fire and they have been wonderful. We do our seasonal checks and they always are on time, effect and very helpful explaining what they do and what they find. Great company.

When things good well and turn out great on the 1st visit it is easy to write a positive review. When things dont go so well it is easy for people to write something not so positive. Sometimes things dont always go so well and problems come up. The reason Walker Air Conditioning and Heating is my go to company is because they want to get it right and will work with you and the problem to make it right. I applaud them and their staff for being this kind of company and I encourage you call them if you need A/C and or Heating services.

We bought our central heating and air system from Walker several years ago and have had them service the unit each spring and fall.The unit is super dependable and so is Walker Air. They are polite, responsive, punctual, and reasonably priced.

Nothing but great experiences with everyone from Walker Air, and Billy was no exception. Good communication prior to showing up, friendly, and got the job done efficiently/cleanly/quickly!

Excellent customer service, excellent employees service techs that are ALWAYS professional .9 years with this company and they havent failed me. That includes the weekends !!!!And it always goes out when you lease expects it.Bottom line ......I bought this heating and air conditioning unit 9 years ago with this company. They ALWAYS do what they say.

Our technician was Herbert Berrios. He did an awesome job. He explained everything thoroughly. I do recommend Walker Air for your HVAC.

Robert Mosby was not only friendly but knowledgeable and SUPER HELPFUL. He was not annoyed by my questions but rather welcomed them. Hands down, the BEST experience Ive had with an HVAC person.

Weve used Walker for decades. We bought floor furnaces, a 10,000 btu window unit in the late 80s and early 90s then upgraded to central heat and ac in 2005. Any issues are dealt with and their specials always help me to stay within a budget. No need to shop around. Just call Walker.

Professional service, explained how the inspection worked and how they determine if unit passes . Sammy was courteous, respectful and thorough . We will ask for him again in the future!

Great job by Herbert. He was fast and efficient. Explained what he had done and also explained his recommendations and how they might improve our systems.

We needed a professional to determine why our HVAC system fan would not shut off. Our service professional was timely and explicative. We appreciate the same day service!

DO NOT HIRE THIS COMPANY! They have been out twice to repair my air in a week. We have paid them $960 and it still does not work. Now they want $3,500 for a new one. What happened with the first $960? Total ripoff One would think they could tell the first time BEFORE paying them that much money that we needed a new unit. Never again

James is the best 👌 he worked very very hard for fixing the water leak in my house it was so hot ( 113 f) !!Special thanks to this great man.Thanks again Mr. James.

I have been with Walker A/C for over 10 years. As a retired RE Broker, I can tell you that they are professional and the price is always good.

Walker is a positive experience for me since installing Trane HVAC system in 2012. Calvin did excellent job with my semi-annual service today.

Christie is the best worker they have. She deserves a raise. Impeccable customer service. Never parts with this employee. If I could I would leave her 10 million stars.

Service was done in a professional manner. Technician was courteous and conscientious. Dispatch mixed up the order so I ended up waiting awhile and then had to go to the 2nd location first.

Henry was very informative of his job very very polite and respectable listen to my concerns and explained to me about the replacement part and went the extra duty to accommodate me in my contract agreement just a very nice young man wish him the best of success with his career and was punctual read reviews on company and personnel and its a 5 star for me thanks walker air for service .

We called for air repair during the record breaking heat wave. They were up front with us with prices. The repairman was at our door within 20 minutes ( 8:55 p.m.). Nice people, immediate response! Thanks Walker AC! May God bless you!

Needed a custom AC install to keep ~40 server nodes cool as my business grows. These guys CRUSHED IT, initial tests show extremely promising results and now a massive stress has been lifted off my shoulders! Way to go guys!

Your service tech, Robert was prompt, did a thorough inspection and service of our system and explained what he did and gave me a suggestion on an add on product we may have installed soon.Glad we found you!

Awesome Company! On time, very professional and no issues after they leave. We purchased our unit from Walker and would not have any other company perform the maintenance.

Regular maintenance. Identified blower needing cleaning and will schedule to upkeep system. Installed system originally and have maintained since. Will use in future and have referred to others!

The maintenance work on our heating system was prompt and professional. The technician called before his arrival, and was at our door, as promised, half an hour later.

Very courteous, appt was not until the 16th due to being booked out till then but called and said they had availability and came out today which I was very great full. Needs parts so completion will be done before Friday. Thank you very much.

POOR SERVICE! POOR RESPONSE TIME! STAY AWAY FROM. Rick Walker is a horrible contractor and service company. His company sent a technician to work on my Trane system. That guy did not know what he was doing. He seemed to be drunk too. I had to call Fry Meyer to come and complete all of the repairs to my Trane system. I would never call Walker AC again! again. Stay away from this company. Michael Jenson.

They were able to get me scheduled on a very busy day, Alfonso came out and was extremely thorough in diagnosing the issue with the heater.

I highly recommend this company.I had a brand new unit installed.It was a smooth process from start to finish and all the people that were involved in the process were very professional!5 star company and employees.Thank you!

The tech was on time. He was courteous. He performed fall maintenance on my Trane heating system. By performing maintenance it has cut down on repairs.

Technician was very personable and professional; and he also provided the data of what I needed done to service my unit.

Craig Gesell with Walker HVAC has helped us with maintenance and repairs and he’s always extremely knowledgeable and helpful! Highly recommend Walker and Craig!

Their technician Mark was excellent. He listened to my concerns and answered all my questions. Took his time and figured out the problem.Highly recommended...

Henry was extremely polite, on time, and a pleasure to work with. He explained what he did even including photographs and gave good advice. Thank you!

Very courteous, professional, and knowledgeable about a/c repair and recommend things I need to do as routine maintenance. I will definitely use y’all again. The technician was Robert mosby. Great customer service!!!!!!

Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!

AWSOME !!!!! I will continue to use Walker and would recommend them to everyone. Techs are very knowledgeable, informative, and friendly. Very professional. Their customer service personal are outstanding.

Calvin came and put in thermostat and ran new wire it worked when he left got up this morning box was on optimizing mode and coul not use heat or ac for over an hour and half my unit is only 6 months old from this company I will be calling Monday to see whats wrong now

They diagnosed the situation correctly that another firm missed enabling us to get existing system working. Other folks said we needed new. We did not. Walker made it work.

Mr.Allen was nice and told me the truth about my unit and I really appreciate him for that he was very nice and explained everything and I love him for that thank you mr.Allen so much for being truthful he is a very good employee and I will never forget his truth

They gave me false reading on the coil in the attic. They try to charge me a lot of money so I called someone else and when they came they as lso went in the attic but they told me all I need is freon Im not sure of the spelling but Im sure everyone knows what Im trying yo say. By 10 oclock that night I had air again. I called to complain and they wanted me to send the papers that the other company gave me to them. They know they were wrong, I will never recommend them to anyone.

Juan was very professional and very thorough. He had a great attitude, very personable, even when he figured out that he’d have to access the roof on an August day in Dallas!

Very prompt. Solid professional service from Mr. Tuell. This is why Ive relied on Walker for 24 years.H. Gill-King Dallas

Mark was great in analyzing the problems and explaining it in laymans terms. He is very knowledgable and patient ; personally, I dont want any other tech.

According to my husband, who knows about Hvac and is very hard to please, David was friendly, good with recommendations, good at explaining, and very knowledgeable in his field.

Walker always does good work. Josetook care of me. Very skilled, professional and courteous.

Came on time, did a evaluation, showed me photos of my unit and distribution duct, left everything in great working order.

Sent me on a wild goose chase with their online ad! Deception right from the start so I will not use Paschal

Mark did a good job diagnosing the problem we were having. Hes knowledgeable, friendly and got us taken care of, as usual.

Rob was very competent, capable and professional. He diagnosed that the unit needed refrigerant, found a leak and repaired it.

Yubenal was very helpful in explaining about the thermostat I need for my unit and answered my questions to my satisfaction. He is friendly and professional.

Billy Diaz was great. Very professional and did a great job fixing our issue.

Mark did a great job with the Spring HVAC maintenance, and we continue to be very pleased with our Trane system and Walker.

Great service!!! Friendly family owned business. Service reasonably priced. Tech showed up on time and I did not have to wait all day for someone to show up.

WORST EXPERIENCE EVER! THE TECHNICIAN WAS AT THE DOOR, I PROVIDED THE DOOR CODE TO HIS OFFICE, AND THE TECHNICIAN JUST LEFT WITHOUT EVEN TRYING TO ENTER THE PROPERTY. THIS IS THE SECOND BAD EXPERIENCE I HAVE HAD WITH THIS COMPANY. THEY USED TO BE GOOD BUT NOW THEY HAVE NEW OWNERSHIP. I WILL NEVER USE THEM AGAIN!

Service technician arrived within the specified time. Took care of the scheduled service and answered a couple of questions I had about additional service in the near future.

Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.

Thank you so much. Jose came out, got the work done, checked it and got us on our way back to cool! Way quicker than I anticipated too!

Erick Munoz Cruz was very professional, considerate, polite & knew what he was doing. Very good person.

Craig was great! Quickly identified problem and had the part. I appreciated his advice and recommendation.

Very pleased with service. Samier was patient, respectful, kind, and answered all my questions. I will request this technician for future service.

Service tech was informative and very helpful. I’ve used Walker for years and have never had a bad experience.

Very professional and thorough services. VERY HONEST! Glad we found them, will definitely use for all future needs.

Travis did a good job of explaining my options with repair vs. new unit.

Erick was polite, knowledgeable, and informative. He is a good representative of your company.

Awesome customer service and repair/preventive service. Knowledgeable Technician.... Herbert is great at what he does for us....

I couldn’t have asked for a more professional, as well as understanding technician than Mark. The service received was Thanksgiving & Christmas rolled into one!! Definitely recommend!!

Tech was very friendly, explained every task he was doing and his findings as well as suggestions.

Walker AC has provided excellent service now, and for the many years we have used them. They are the best!

Samuel checked out what was wrong with my thermostat and diagnosed that I need new breakers. That will be scheduled ASAP.

I dont know the names of the entire crew that replaced our A/C and Heating unit, but were very satisfied with work.

I am a rental. She has always used Walker. They are usually on time or early. Come in fix the problem. Always friendly and business.

Herbert B. was friendly and professional. The quality of his work was excellent!

The tech was able to diagnose exactly what was wrong and was able to explain it to me and make the repair in a timely manner

Fantastic service and very knowledgeable. Our service tech David was efficient and friendly. Did a great job.

We had a great experience with installation of both of our units and the service and maintenance folks are simply outstanding.

Jose was very knowledgeable. Showed me the readings before and after installing a new capacitor.

Great experience. They came right out. Fixed the drain line and left the area cleaner than it was before. I will use again.

We have been loyal customers since 1993..Leonard and Cookie Henderson

Have been using Walker for years and will always use them. Friendly and pricing is decent for services.

Wes provided great service, explained things in terms I could understand, and was very knowledgeable about the challenges I was having.

Daniel was meticulous and did a good work on scheduled AC maintenance. He answered all my questions.

I had the second part of the yearly maintenance completed and a heating problem. Both completed within, 30 min.

The only thing I wished they would have checked is air volume, If they would have they would have changed the filter out, I did that after tech left, Cooling was back to normal

My technician, Billy, was very conscientious and thorough with his maintenance service.

The technician was very professional. He made for sure everything was working properly before he left.

Erick was great even though it was 8pm and solved the problem in less than 1 hours which was critical because temperatures were in the teens.

Great service at fair price. Have used them since I moved here in 2011. Always dependable and responsive.

Great service. Robert did a great job. Definitely recommend Walker Air.

Excellent service as always! Had my system checked and the backyard condenser cleaned.

Always on timeReliable serviceExperienced techniciansReasonable pricesWe have been customers for years and recommend them highly.

Great experience! Definitely recommend. Everyone from office staff to technician were kind and helpful.

Herbert is very knowledgeable and professional— a credit to any company

Calvin did an excellent job in repairing our a/c on a very warm Saturday.Thanks Calvin

Worked with same technician for 10yrs. Easy to schedule service. Two thumbs up all the way

Have been a customer for over ten years. Never had a bad experience with this company.

Matt E was a great tech very professional. Understood the situation and was helpful.

Great job. They spotted the problem with our return air vent and fixed it. Feels much better in here

Billy Diaz was a very nice young man and very professional!

I always feel comfortable with Walker A/C and this time was just as good!

Alfonso is an excellent service person, he is very knowledgeable and efficient.