Milestone Electric, AC, & Plumbing

I recently had the pleasure of working with Milestone Company, and I simply have to express my gratitude for their outstanding service! On an incredibly hot day in Texas, our AC unit unexpectedly went out, and I was in a bit of a panic. Thankfully, Marcus Lynch from Milestone came to the rescue! He not only installed the motor for our AC unit the very same day, but also conducted a thorough inspection of our HVAC system.During the detailed check-up, Marcus discovered burn marks on the motherboard console of our 13-year-old furnace, along with other issues that required attention. I had just purchased this home a month ago, and I truly appreciated how Marcus took the time to explain everything to me in a way I could understand. Moreover, he pointed out the need for a flow meter to detect any potential flooding from the hot water heater, which gave me peace of mind knowing that I’ll be prepared for any mishaps.What really stood out to me was Marcus’s commitment to customer satisfaction. After the furnace installation team left, he personally checked in with me to ensure everything was done to my liking. It’s hard to find such attentive and caring service these days!Thanks to Milestone and Marcus, I’m finally looking forward to a restful night’s sleep in our new home. It feels so good to know that our HVAC system is in great shape, and we have reliable support in case anything else comes up. I cannot recommend Milestone Company enough for their professionalism, expertise, and genuine care for their customers. Thank you, Marcus! You’ve made a lasting impression, and my wife and I are so grateful!I cannot remember the names of the two young men that installed my new furnace but they were AWESOME. They were professional, furnace was installed and work area cleaned up and I am a very happy person today!!

So expensive doesn’t mean better, and cheap doesn’t always save you money. When I bought our money pit of a home, unknowingly, I needed and wanted the repairs to last a lifetime. After doing research I found that Milestone had the best reviews and over the past year - they have proven to be the best. By far not the cheapest, but that’s bc the quality of work you get is above and beyond any other electric, plumbing, AC company out there.When it came to then upgrading our electrical equipment to include a whole home generator I called Milestone and had a great conversation with Robert Short. The guy goes above and beyond expectations to ensure customer satisfaction. He explained everything to me, the process, advantages of x vs y, etc etc. without going into too much detail - I cannot be happier how he manages his team. After waiting a few months, I finally pulled the trigger and the team came and did the install over 3 days. Not an entirely painless process when you have no power for hours and hours with a toddler and two nap schedules, but overall it went very quickly and the install team did their best to work around our schedule with dogs, and naps, and just life.If you need anything electrical, or really anything. Milestone is your must go to.

Zach Williams was absolutely awesome. He was knowledgeable and willing to share that knowledge, not in a boastful manner, but rather in an educational and informative style, causing me to feel totally confident and trusting in his abilities to take care of my plumbing needs.Zach managed tasks skillfully and thoroughly being conscientious in not making a mess and in doing his job well. I highly recommend Zach for any plumbing needs. He departed my residence leaving behind an incredibly happy, relieved return customer.

Milestone did a great job of providing a time that worked out for my work schedule! Also my technician Mario Castro did a great job of checking everything out and making sure that everything was working great before he finished. He also answered all my questions verbally and with pictures he took of my system. Would definitely recommend him every time!

I continue to be duly impressed with the exceptional quality of the people at Milestone. That really is the key to exceptional service and has definitely secured my loyalty! Character does matter And when coupled with expertise, it’s a winning combination in the service industry.Loy arrived today to address some electrical concerns. He had already read our service history was familiar with the relevant details of the house and was as pleasant as someone you might be meeting for coffee. He assessed the issues thoroughly and efficiently,, checking out a multitude of possibilities and identifying the problem. He communicated intelligently and clearly the problem and the solution.Milestone’s dependability and reliability, Thorough, honest and transparent communication, are consistent across the board, whether it has been an electrical or HVAC issue. Grateful to have them!

We use Milestone regularly and recently had them replace a fuse box and install 52 new LED can lights, dimmer switches and 2 bathroom exhaust fans. Logan Henson, Tyler Spears, and the whole crew did a fantastic job. They were transparent and fair with pricing, offered practical advice, were friendly and respectful. Highly recommend these guys!

MILESTONE always does a great job for us. My tech today for our service (2/10/25) was BRETT CONWAY ... I wanted to single him out specifically ... I was very, very impressed with his professionalism, knowledge, thoroughness, patience to explain the details on the age of my system, thoughts on the plan going forward, etc. He was very honest on all pricing and whats needed / not needed. I would give him 10/10 rating and one of the best techs Ive encountered. Plus a full video that detailed all the checks he performed on my system that was then sent to me afterwards to review. Fantastic job BRETT & MILESTONE.

Julio was super nice, and clean looking. Very professional. Explained everything to me, and how the process would work. He also told me how long the job would take and everything was a breeze to understand. I definitely recommend milestone. Only semi complaint I have would be the pricing. They’re somewhat on the expensive side. But I do understand cheap work isn’t good work, and good work isn’t cheap. Aside that. Solid!

Scott from Milestone did an excellent job. He was really easy to talk to and made me feel more comfortable, listening to him. He checked our outlets and Repair the one that needed to be repaired and replaced. He even checked out fire alarm system and he explained everything what I needed to be done to keep our home safe. He also gave me different option and prices before he did any work he also explained a lot of things to insure that I understood and how it works and what kind of damage that can cause if it fails to do what it was design to do. His experience and knowledge give credit to milestone company that has experienced people working for them. I gave Scott five stars for a job we’re done and he replace my outside the outlet that weren’t working and the Price was reasonable.

Josh was great. He explained our electrical issues so we could understand what our system needs. We are scheduled for thework in a few days. Josh helped us so much and was super nice.Jonathan, the plumber, came out today and did excellent work. He was very nice, efficient and professional. Great job.New post: today Noah, Axel and George finished a large electrical project at our home. They were the best. They addressed all our questions and concerns, worked hard not to damage existing drywall and installed new fire detectors and electrical panel. We are very pleased with their work and professionalism. Great job!Darcy was very good at analyzing our problem and fixing it. He was great. Obviously Milestone knows how to hire great people.

Scott was so helpful and thorough. He answered all my questions and explained how everything worked in detail. I have a much better understanding of what we need and feel better able to make a decision about our system after speaking with him. Thank you!

John serviced our heating system and was very thorough. As always, Milestone has the best technicians who are professional and courteous. I will never use another company.

$589 for a tankless water heater flush is beyond excessive when others are under $200.We had Milestone come out for an electric issue and they were great. They sent us a coupon so we scheduled our yearly water heater flush. We have a newborn and didnt even think we needed to shop around since they were great last time. Im extremely disappointed.

These folks are amazing! Friendly and a pleasure to have come out to our home. They were very upfront and honest. They also went above and beyond to provide excellent service. They are welcome over anytime and well be sure to use them for anything they can help us with!

I’ve used Milestone consistently for HVAC, plumbing and electric. 99% of the time they communicate effectively and deliver excellent service. They are a premium price but there is a level of professionalism and comfort that comes from working with them. It’s also nice to have one point of contact for so many service items within a home. They also standby their work with a solid warranty. The 1% of the time where we have had an issue, they’ve recovered quickly - which to me is well worth the premium.

Very good thorough work by Matthew. Safe electric service in the house is vital. I feel better about things since he had been.We have had a significant amount of work done by Milestone. But with the restriction that I can review each provider once only, its hard to give credit where it is due. Michael was the lead on our plumbing fixup and he was outstanding. Very diligent. Very thorough. Very responsive.We also had a significant amount of a/c work done. Redoing ducts, etc. Another spot on experience. The hot air is now almost 10 degrees warmer than it was and with significantly more volume. All around great work.Since I can only leave one review, Ill keep adding on. Michael came out to do more work. As usual, outstanding service.And Humberto came out to do some duct cleaning. What a great service. He had a lovely attitude, worked hard and cleaned up the workspace.Another update. Armando out to diagnose a sump issue. I dont know where Milestone finds their people, but they all have been fantastic to work with.

Jamison Galt was on time and prepared to evaluate our heating systems. He explained everything he was going to do and what the results were. He was friendly and courteous and cleaned up after the check up.

Milestone has always given accurate estimates and projected level of effort. They communicate when they are coming, who is coming, and actually arrive prepared to do the work. Great quality, great cleanup, and customer care. Our go to electricians. No job too tough.

Furnace was working intermittently on the coldest day of the winter. Milestone sent a technician, Brandon, within hours. Brandon was exceptionally friendly and efficient as he diagnosed the issue, explained the problem, and quickly corrected it. We were extremely pleased with his work and Milestones responsiveness.

Scott Clark was extremely professional, polite, punctual and explained everything extremely well. He installed the smart WiFi switches I had bought, troubleshooted the circuit issues I was facing, and he double and triple checked everything. I’ll definitely be asking for him by name next time and I suggest you do.

Francisco did a great job clearing our tub drain. He provided helpful information while being friendly and professional. He also flushed our hot water heater in what seemed like a much more complete manner than had previously been done. He also cleaned up after which should always be done, but is sometimes missed. Great job!

Milestone rep Iram Perez fixed few problems quickly during a tune up check. He was polite and showed me a video of his findings in the attic and showed me the outside equipment and what he was testing/on his checklist. Great experience. Recommended

Ryan Hurley was very polite and respectful. He represented the company well. He checked everything thoroughly and answered all my questions. I would recommend Ryan and Milestone to anyone needing this service.

Marcus took excellent care of us. Love Milestone’s professional service. This is Marcus’s second visit to our home and we could not be more satisfied.

Martin did a great job with our heater system. He was very knowledgeable and explained everything in detail. He also took the time to listen to all my concerns and answer all my questions. Thank you Martin.

Ivan and his helper did an outstanding job repairing our broken hot water line. I was very impressed with the way they cleaned up their work areas. It looked better than before they arrived. If they could come back every two weeks on a regular basis we would be extremely happy. :-) These guys are great, extremely knowledgable and professional. excellent Job!

Mason is a special young man who Milestone is lucky to have. He was charming, intelligent, polite and very helpful. He took care of our problem explaining things each step of the way. We were highly impressed!

Alvaro did a great job replumbing our gas line so our new stovetop could be installed. This was timing sensitive issue. I Called Milestone at 7:30AM and Alvaro was here by 9:00. Great service. Also Darnell in dispatch helped expedite this service call. Great job by all!

I had an outstanding experience with Shan from Milestone Electric! He arrived right on time and immediately put me at ease with his professionalism and expertise. Shan was not only thorough in completing the job but went above and beyond by offering helpful suggestions that I hadn’t even considered. His attention to detail and knowledge of the work were impressive, and I felt confident knowing I was in good hands. As a first-time customer, I’m genuinely blown away by the exceptional service, and Shan has made me a loyal customer for life. I’ll be recommending Milestone Electric to everyone. Highly, highly recommend!

Luis Medina did a wonderful job explaining our plumbing situation, showed me what had happened to our tankless water heater and what to do to keep this from occurring again in the future. Greatly appreciated his help.

Billy Hiser is an awesome Milestone HVAC Technician. I was extremely impressed with his work, expertise, knowledge, communication skills, and customer service delivery. He provided an excellent heating system tune up and a very thorough explanation of what was done, what should be done in the near and long term future, and other options that are available. To say that I was very pleased with the service that he provided to us is a major understatement!

Chad was punctual and went right to the batteries on the wall. It was amazing when he told me to put in some new AA batteries. Oh my goodness, he checked the water in the bathroom near by and yeah! I have hot water.He left and I went right to my car for the batteries at a Dollar store, went home and changed the batteries. Yes, yes, yes, I have hot water. Thank you Chad! Peace of mind is assured!

4DEC2024 Very pleased with the work that was done at my house today. From the 15 minute we will be there soon notification to paying the bill - their communication and professionalism was excellent. The work completed was detailed and left nothing but good thoughts and feelings for me. We will be having them return for additional projects. ...Highest possible rating!

Blair Huffman provided exceptional service today. He clearly explained everything with my current system and provided expectations I might have in the future. He was patient with all of my questions, and even dog friendly! I would recommend this service to any of my friends.Note: before you call, check online for any discount codes or coupons. Its worth your time!

We had our breaker box replaced and relocated. It was a big job! Our team also updated several other electrical plugs. Steven initially came to our home and did a free assessment of our electrical system. He was thorough and professional. Tyler and Mason came the next day and meticulously installed new equipment. Their attention to detail was so appreciated. What a great team!!! THANK YOU, Steven, Tyler and Mason! We appreciate you!!!

Jimmy and crew did an excellent job with our attic insulation job. They worked hard to finish when they said they would, took care to cover all the areas where they were working and cleaned up before they left. Highly recommended!

Our AC went out over the weekend and we got a quick service call with Milestone same day. Brandon did a great job accessing our system and figuring out the problem. Very thorough and great communication. Our fix was easy this time and I would definitely use Milestone again!

Francisco and Julio came to inspect my heating for the winter months. They showed me pictures and videos of places in the attic where inspection was done. They reported everything was working efficiently and there were no needed updates or repairs. Arrived early and were very professional. I would request them if you need HVAC service or repair.

Evan was very courteous. Explained the issues with my home cooling system. Didnt try to sell any products or services. Highly recommend Evan Tilton to anyone who needs great service tech.

So we request Milestone for the first time. They send Alan to diagnose our unit & said our motor fan is the issue. We paid $1300 before this problem was even solve. Bad advertising because they said you don’t pay until they fix the problem. 2 days later we don’t feel cool air in the house. We went back to square one using window units. Not only that our unit still have issues they left wire tight up to the unit frame. Looks ghetto. Put holes on our upstairs unit without covering it up. So now we are stuck with a bill & second technician came very polite & told me that it’s a different issue. We need a new compressor or new ac system. Which will cost $6000 to $25,000. Now we are stuck, we already spend $1300 three days ago. Now we need a miracle to pay this people. I’m not sure if I can trust this company. We even sign up for the advantage membership & now I don’t think it’s worth it.

Andrew Guardiola was absolutely outstanding. He was professional, friendly, and respectful. It is frustrating when service technicians push unnecessary products and services, and there was none of that today. When we eventually do replace our tankless water heaters, because of our experience with Andrew, we will call Milestone (and request Andrew if possible!). Thank you!

Milestone offers comprehensive home services with benefits to customers on their advantage plan. Scott was on time, professional and knowledgeable. Scott explained my service options and pricing and becomes my main contact for future services. Very glad I called Milestone who has the highest ratings in customer satisfaction.

From the first call (for help), Milestone was there! Electrician Scott Wagley quickly diagnosed our problem, that had caused major issues for 3 days! He then got the problem safely resolved to our satisfaction. He then offered suggestions as to electrical safety needs from panels to GFCIs. After explaining the Milestone Membership program, we decided to join and save $$ on future repairs and improvements across all the specialties Milestone covers! We look forward to working with Scott and Milestone again and again. We highly recommend you seek their services!!

I used this company for the first time this weekend, and what a great customer service experience! My technician, Christian Hernandez is the most personable young man. He was extremely professional, hard working, and didnt stop until everything was absolutely perfect. He is incredibly dedicated to his job, and goes out of his way to do his job. Milestone is very lucky to have a young man as dedicated to his job as Christian is.

Milestone, as usual, exceeded my expectations. Called late in the day, they were out the next day, and solved my problem. Great timely service at a reasonable price. I highly recommend them.

Loy was excellent. Showed me all the options and went over the benefits of each option. It helped me plan better. He did excellent work and patiently answered all my questions and of course solved the problem.

The Milestone technician, Troy that came to service our air conditioners was outstanding. He was courteous, respectful and efficient. He is an asset to Milestone.

This is an update to a review I left earlier. I was unhappy that my leaky toilet couldn’t be fixed on the first visit because the technician didn’t have the part. The next available appointment was 4 days later! I wrote a bad review.I was contacted by William Pearson who listened to my concerns and agreed the service was unacceptable. He was very apologetic and offered an above and beyond solution. I was very impressed that he took the time to address my concerns. I will consider using Milestone for future work.

Will was great! He was very friendly and professional. He took pictures and explained what he had to do to make the repairs. I am glad we chose Milestone for our AC service.

Milestone advertises a room temperature service for $189, both on The Ticket radio and on their web site. Nowhere does it say thats per unit (AC units). I even scanned their web site for the fine print. When I pressed the agent on this point she put me on hold and never came back. Ive been on hold for eight minutes as of 5:00 p.m.Total scam!

If you are looking for any electrical, HVAC, or plumbing repair, installation, or maintenance I could not recommend the team at Milestone any more. Since moving to a new home 2 years ago I have used Milestone and am amazed by their consistent quality, dedicated service, and quick and effective communication. I met licensed hvac technician Chris Hennig today for a/c system hot/cold check and was blown away again. His attention to detail was outstanding from covering his boots before he entered, the light cleaning and maintenance he did while doing the tests, to even vacuuming the debris that fell from opening up the attic. Not only did he immediately describe and walk me through everything he was going to do upon entering my home, when he was finished with the job I was surprised with a video highlighting exactly what tasks he performed while here. Fantastic company and will continue to use them indefinitely.

Isiah did an excellent job checking our hearing system to make sure it was ready for the approaching winter season. He arrived on time, was thorough and patient in explaining the work he would do and provided a comprehensive final report.

Ryan did great. He is very knowledgeable and personable. We were disappointed that he could not check our mini-split due to company policy. I would suggest you revisit that decision since our other provider did that for us. Reagan Dixon

Devon is a fantastic technician! He explained everything needing to be repaired and replaced and was very easy to talk with. He knows his stuff and I am glad he worked on my system today.

Danni Orellano did an excellent job in tracking down an elusive short that kept tripping one of the breakers. This involved several hours of detective work. Danni is personable and obsessive compulsive about his work. He left the house perfect and actually remade one of the beds! Five stars.

Trey Verriere did a great job. . He gave us a quote up front and installation went very well. We had 3 new light fixtures installed and they look amazing. We are having him return to install one more. He even took our old ones away for us.

Kody did a great job helping me with my plumbing issue today and gave me some good information. I look forward to working with Milestone again. Thanks Kody

Steve was very professional and helpful. He answered all my questions and helped me to better understand how my water heater works. Thank you Steve!!

Francisco came out to perform a sewer test for us. He arrived on time and performed the necessary work. Explained the results to us and upon request explained a whole-house water filter system.Would definitely use him again. (Nice guy too!)

Responsive, friendly, proactive and great consultative abilities. Really cared about me as a customer and how we could best address the problems we were having. Made several calls to other areas of Milestone to coordinate efforts. A true advocate for his clients!

Billy thoroughly explained the issue with my heating system. I even had a nice conversation with him to recognize his integrity and personal concern to do what’s right. I’m very confident moving forward with Milestone for my HVAC needs.

Marcus was friendly, professional, knowledgeable. He took digital photos of our heating unit during the yearly maintenance of our heating units. He found areas of safety concerns that warrant new systems due to age and safety. He was thorough and answered the questions I had.

Michael O’Conner arrived on time and ready to go. I had several projects to discuss and I found him to be pleasant and knowledgeable. He completed the specific jobs I requested and gave me excellent advice for my future projects. I look forward to having him come again.

⭐️⭐️⭐️⭐️⭐️Gabriel (and his helper) were able to come out the next day to complete the work recommended during the routine (plumbing) maintenance check.This included:• installing a new double-check for the sprinkler system;• installing a new whole home shutoff with a new hose bib;• performing two standard toilet rebuilds;• And the replacement of two shower heads. (owner supplied however function and style recommendations were appreciated).Gabriels punctuality and professionalism were appreciated.He clearly reviewed the work to be completed, and maintained a tidy and safe workspace throughout the process. He consistently wore shoe cover protectors while in the house. This part of the job completed as estimated.(See before/after pics attached)Highly recommend Milestone’s reliable prompt and friendly home services!Thanks!

We had a malfunction in our meter box that had a high potential for fire. Our provider, Oncor, came out to determine the source of our power fluctuations and intermittent outages. Once they determined the cause, and potential for fire, they promptly plunged our house into total darkness by removing the meter. It was a low temp In the 20’s, we are 74 years old, and my husband uses a CPAP for breathing. Early the next morning (a Saturday no less) we called Milestone and they said they’d handle everything! Christian was out by noon, installed new box, coordinated all the details, and by six the meter had been re-installed and were powered up! If we could do more than five stars we’d give a thousand. Honest, respectful of property, reassuring, efficient, and quality are just a few words to describe Milestone. We signed up for their Advantage Program because we never want to be without this great company!

Today we had Milestone run a heat check on my family’s home HVAC system. Their technician Jamison, was very professional and polite. He listened to my concerns and communicated effectively. I appreciated his time and thoroughness.

Loy T was very helpful and accommodating of my situation. He was very straight forward while also being reasonable by giving me many options

Milestone serviced plumbing and electrical issues in our home. They arrived on time. They clean, professional and knowledgeable. They found a problem which was an exposed wire behind a tv which was the actual cause of all if the electrical issues. This wire was left that way by our previous media installer. Great job!

Loy is prompt, professional, thorough, and friendly. He listened to my goals for the work and gave me several options with different price breakdowns for each. 10/10 would have him in my home again.

Fantastic company and team. James was polite, professional, punctual, informative and very knowledgeable. I am so happy I switched vendors and would highly recommend them.

Excellent service again - Robert Galvan knows what he’s doing & explained it all very clearly, before the work began. I’d highly recommend him and the Milestone team. Oh, and they clean up 100% after the job - so great!

Milestone is superb. We had a complex project with installation of a generator and they handled it with great professionalism and diligence. I would recommend them wholeheartedly..

Its your commercial! lolIts so annoying. Its so frequent. Please make it stop.I know its silly, but so many commercials and this one repeats. Thank you for responding to me.

For their premium price, I expected decent service. They have, to date:*Installed a transformer for a switch but didnt switch it to the right setting(I had to do after they left without testing their work).*Lied to me that they arent allowed to shut the water off at the city access point to sell me an unneeded emergency shut off valve.*When installing the valve, they made it leak(spraying water) and left without informing me to finish the service Monday(two days later). Luckily I caught it so I didnt burn money on wasted water.*Cut holes in the drywall and then just left it as is. I didnt even know this was an issue until I called support about the leak in my yard mentioned above. When their customer care guy came out(I had to call three times because he kept cancelling on me) he told me the hole should have a panel over it and made the plumber do that.*Installed an emergency electrical shutoff to my hot water heater that caused an unrelated breaker to permanently be tripped. They had to call a second team out who couldnt figure out how the first guy messed up so bad that they had to run a new line. (All the while my fridge is without power.)*During their twice yearly AC tuneup, I handed the guy my filter still in its loose plastic bag it comes in. Half an hour later during their check the entire house smells like burning plastic. I asked if he left it on and he laughed at me and said he didnt. He then left to check and came back telling me the smell would go away. I went into the attic and this professional A) left the trash in my attic and B) IT HAD SCORCH MARKS ON IT.*They pride themselves on same day service but have almost always 1)come inspect whatever the issues are. 2)Regardless of urgency or if its 8am they say Cant do it today. Sign that you will pay us and we reschedule you for a different day.*They lie about their membership that Every dollar you spend will go back to your future repairs. Truth is they will only do that on very large repairs like the water heater and AC system replacement. BUT I had both of those done and then they claimed I still had $100 that would expire if not used. When I asked why they didnt apply that to my AC replacement, they told me I didnt bring it up, so its my fault for not bringing it up. As if I can tell how much money I have built up with them.*The salesman (because lets face it, if he sells you a service but refuses to do it, he isnt a plumber, hes a salesman) always sounds professional and intelligent. The person he sends out to do the job, however, will be an untrained novice that makes constant mistakes (proof above) and does a terrible job.*After all of this I complained to them several times asking Why do you charge so much just to do such a terrible job? and I always get told Well person A does excellent so we will send him. Guess who Ive never met? Person A. Its always someone else. I dont get it. I dont get why lying to me sounds like the best option. Im paying your stupidly inflated prices, the least you can do is have the common decency to treat me with respect.*Lesson learned: Im the idiot for keeping my membership with them. Dont make my mistake.

Had some motion light installed and Jonathan took great care of our needs and answered all our questions. Gave us a few estimates that we will be planning on doing soon. He was very professional and a pleasure to work with.

Excellent customer service from Bryson! He was on time, wore his shoe covers while in our home. He explained ever detail of photos taken of HVAC unit checkup.Thanks again Bryson and Gods Abundant blessings over you. cc

Today, Matt serviced the heating units at my home. He was pleasant, timely and very thorough. Thank you Milestone for sending him out!

Milestone was very knowledgeable and efficient with his diagnosis. He offered repair and replacement options objectively - I highly recommend Milestone and Scott

If they come out on a call....RUN!!!!!! I would never EVER EVER use their service. They conned my mom into a new system. The existing system was less than 10 years old. After they Sold a new system,they failed to connect the system because we needed to update the electric box....which there was nothing wrong with. We called another electrician to look at the box, and connect the system. HVAC ran Mom $14k...and they wanted another $11k for the electrical. They are thieves. I would never recommend them to anyone! They also took advantage of a neighbor of mine . Bad company!!!! Buyer beware.

Jonathan was thorough, professional and kind. I appreciate the care and time he took to figure out and repair our electrical issue. Thanks Milestone for sending Jonathan!😊

James was on time and very efficient. In and out with unit fixed in 30 minutes. First time using Milestone, but will definitely use again.

A leaking toilet may not be a big deal to some but when you do not know how to fix it, having a sympathetic and qualified plumber show up at your door is a bright light. Brian Reger evaluated the situation, explained what needed to be done and why (trust me, as an historian and a teacher I never run out of them); working efficiently, he soon had our toilet working properly.Let’s be honest, there are less expensive plumbers one can call but no other company compares to the quality of work and service Milestone has consistently provided my family.

Was a 5-star until tonight...Can someone please clarify or remove the 24/7 emergency service claim and same day service claim from the website? Feels misleading/frustrating especially when your pissed off because the new HVAC is not working properly - 24/7 call center and answering service but not tech service.Just got home from work, its now 8:00pm, my heat pump is about 6 months old but the outside unit is not working/coming on. Thermostat reads 80 degrees in the house and the best option available from the phone handlers is we will try to send someone tomorrow, between 8-11 but no guaranty it will be first AM, hopefully its not lunch time. Paid a pretty hefty price on electrical panel upgrades, plumbing repairs (plumbers = average craftsmanship at best, didnt clean up, broke a fixture and cut access holes everywhere looking for lines - dfferent topic). I will say the electricians were awesome and HVAC crew was solid. I really thought I was paying for some membership benefits, apparently not...looking forward to sweating inside all night/day with my new unit.UPDATE - the next Morning - Max called, appreciate him and Angel showed up - great tech...adding back a star but the 24/7 thing still feels misleading

Robert Galvan and his assistant were outstanding! They both were thorough and and very informative to me. We are very pleased with their service.

Bronson B did a great job servicing my HVAC system to prepare it for the winter. He was very pleasant and professional. Good to see young people keeping our tradesmen active. They are important!

Beket is very professional, knowledgeable and friendly. He explained and answered our questions to our satisfaction. This is our 2nd tune up visit of our AC/ heating and we are very satisfied with Milestone.

Beket did a great job inspecting and cleaning my HV/AC units. He inspected both units cleaned the coils, changing the filter and cleaning out the drain tube.He took various pictures of the all the components and generated a short narrative video showing me the state of the system. Everything looked good to him!

Wow speedy service, knowledgeable technicians! Jimmy Harmon was great! So happy to be a part of their membership program. As a Senior couple, It’s so worth it to prevent my husband from going into the attic to change filters!Thank youTeresa & Steve Freeman

In the past we have had unexperienced electricians but not today. Scott Clark was our electrician for the day and he did an amazing job. He fixed all of the problems regarding our untwisted wires which would cause our lights to turn off. Thank you Scott! We will definitely be using him and only him as our electrician!

David Santos was very professional, kind and extremely thorough in his work and explanations of what work was to be accomplished. I appreciated Mr. Santos providing those details and how efficient he and his partner (unfortunately did not get his team members name) were during the appointment to get the job ordered completed.

Oh, thank you so much for sending Phillp Blake see us!! He amazing. Not only does he know what hes doing hes a people person. Thank you Mr. Blake. Happy 2025!!

Matthew did a fine job.There was a miscommunication from his manager that was not his fault. However it create additional work on my part. Matthew stood behind what he told me. Had the miscommunication not have occurred the rating would be 5 stars.

We have had such great service every time especially with James. Could not have a nicer and more helpful person- he’s outstanding. We appreciate it.

Ryan Pipho performed an AC inspection on my system today as part of the annual membership program. He did a top notch job and made a couple of recommendations on prolonging the life of my unit. Steps I am sure we will take soon, but nothing today expect inspection. I couldn’t be happier with Milestone and the service I receive from them every time I call

Jose was a great techincian. Very well educated on HVAC , professional, and friendly. Best technician i have had from Milestone in a long time.

Beket came out and inspected our HVAC system and ductwork. Very professional and forthright, gave us his honest evaluation, and we will definitely go with Milestone for all future HVAC needs!

My A/C was screaching last night. Milestone was the first to be available this morning of 3 other companies I wanted a quote from.JUDSON DOZIER arrived, inspected everything thoroughly, clearing the issue! Im delighted! Im pleased to encounter diligence in someone I can trust!

Zach was great and helped me understand the cost to bring the older equipment in my home up to date.

Dayton was very professional, friendly & knowledgeable! He installed my new garbage disposal to replace the one I had put in myself that rusted out because I didn’t do it right . He could have made me feel inept or gone on about how I did it all wrong and he was very gracious yet honest!

Gerardo Valdez was the technician. He was very friendly and professional! Work was done timely and explained in layman terms what he needed to do…and gave options. Highly recommended! He was awesome. Darren

Christian came to my house today to check my indoor water pressure and water temperature. He checked all faucets, outside water valves, etc. Although my hot water heater is 9 years old he suggested draining the hot water heater which also drained the sediment out. Christian also tightened a newly installed shower head. Christian was respectful, nice and cleaned up after all of his hard work. Christian also write me up an estimate for a new hot water heater in the event the draining did not solve the problem. Lucky for me, I have hot water now in all the faucets and showers. I am very pleased with Christian, and he did an excellent job! 👍🏻

Uriel Arriaga did an excellent job. He is intelligent, very polite, helpful in explaining each issue along the way. Uriel s very professional and an asset to Milestone.

Awesome! Brian was on time, friendly, polite, knowledgeable, and explained everything well. The ultimate professional. One of the reasons we love Milestone.

Love the call telling me a technician is on the way. Otis was very professional. Explained everything clearly and wrote it out. Made arrangements for follow up work. Im always very satisfied with Milestone services.

Nathan Merten and Milestone did a great job. Friendly, thorough and prompt. He did a great job doing the additional electrical work we needed, and tracked down a problem while he was on-site. Much appreciated. Highly recommend Milestone.

Thank you! Your professionalism and quick response helped me during a very stressful time. My main breaker died while working on a home project. Geraldo came out to my house within an hour and assessed the problem and gave me a solution. The next day Shan and his partner came out to complete the work. Shan went above and beyond to make sure the work was correct and talked to me about all the upgrades and changes. Everyone was professional, polite, and had great communication.

Do you research in advance to avoid a negative and expensive experience. The technician arrived to complete a simple request ($300) and we ended up with a bill for $14,000. Having consulted other companies, I believe they took advantage of a lack of expertise on our part to determine what was actually necessary. Regardless of our poor decisions, their prices appear extremely inflated (for example, $5,279 for a 200amp panel replacement). Quite simply, I do not trust this company and wish I could go back in time.

Brian Reger was excellent. Very friendly, even to my dog, very informative. Explained everything needed to be done and a quick turn around.Thank you BrianBRANDO BADILO WAS FANTASTIC REPLACING SEWER PIPES. HE WORKED AROUND MY MEMORIAL SERVICE. AND THEN THANKS GIVING AND THEN RAIN. VERY PROFESSIONAL AND CARING.THANK YOU!

In Europe for 2 weeks when my concierge alerted me to an overflow sink upstairs that had run over and stained the downstairs ceiling. Knew Milestone from using them for electrical services. They promptly schedule me for the day I arrived back in Dallas. Uriel arrived, surveyed the situation, and snaked the plugged line. He then surveyed all of my plumbing outlets, inside and outside the house. Complimented me on the good upkeep of my home. He has a very nice style, very competent and professional. I also understand they now do HVAC and would love to have one firm handle all my mechanical and electrical needs. Well done, Milestone!

Blair Huffman was awesome. He was knowledgeable and efficient. I appreciated his honesty and being able to get to our place quickly. Will definitely be requesting him going forward if there is ever anything wrong with our AC unit.

Wow. They don’t make companies like this anymore. Micheal O’Connor with Milestone saved us! We lost power for 5 days during a terrible Texas storm, and then, about two weeks later, our neighbor’s tree fell on our power line. Our morale was low at that point. Oncor had to come disconnect our power Thursday afternoon because the fallen line was a fire hazard, and we were convinced we weren’t going to get power back until the next week. An acquaintance recommended calling Milestone for fast, efficient service. Milestone was prompt to respond to our call, very nice and friendly, and competently mediated a complex situation. They fixed our power line and helped us coordinate with Oncor and the city of Dallas to get our power back within 24 hours. I thought this was impossible given that it was the upcoming weekend and given the nature of Dallas city government/Oncor customer service. Milestone is worth every penny. They are reliable and a rare find in today’s world.

Luis, LeDarius & their trainee were amazing! They were quick kind and communicative. Something that I did notice was that we had rescheduled our initial appointment and they still showed up to the original scheduled date, letting me know that the dispatcher had not given them an update. I’ve seen this happen previously with other milestone workers. Since this is not the first time we have had to reschedule an appointment. On behalf of the workers and efficiency, I recommend that the dispatch team be better about communicating with their own staff and team To ensure they are not losing resources and time. As this is the second time this is occurred for us. Again, However, my experiences have been incredible with the entire company as a whole.

I bought a house in July and had the inside updated which left a lot a dust throughout the house. Milestone suggested having the air ducts cleaned. Aaron and Brandon were on time, laid out plastic to cover my furniture, were very careful with my floors and walls and removing and replacing my air vent covers. Overall, 5 stars all the way. Thank you Aaron & Brandon.

Chad Molock was great to work with! He helped me better understand what was going on with an old water shut off I have so I could make an informed decision about next steps. He also checked other items around the house, and while doing so he took the time to just mention a few things he was looking for, some preventative steps I could take, and suggested other services available for when the time comes.Chad made sure I understood the Milestone services available, their Advantage program, and the guarantees they puts on their work, but in a personable, conversational way. I didn’t feel like I was getting the hard sell on anything, which I really appreciate. I’ll keep him and Milestone in mind for future needs.

Milestone left us in the dark when they abruptly got rid of their Security department. Transferring alarm monitoring to Alert 360 was one thing but the home security system (CCTV) was entirely another thing. We were left with no one to provide maintenance on our CCTV system that Milestone installed that also included access on our phones. We couldnt log into the DVR or our phones. No notice was given for us and apparently other CCTV customers. We had to find another company to help us out. Shame on Milestone!

Trevor was very professional, explained what to expect, and was very persistent in solving the problem with our tankless water heater. It was much appreciated especially given the very cold days ahead.

Placed a call Monday morning for a AC unit leak. A technician was scheduled. Iram came out and got everything address quickly. Took time to explain the issues and best repair option. AC is back working correctly.

Jonathan was very professional. Explained everything about the wall pack light that was having problems and made suggestions on what to replace it with. Also checked out and provided information on replacing two outdoor flood lights.

Phillip Blake from Milestone did an analysis of our electrical system, and noted many things that might help safeguard & enhance our house after 25 years here. We took the safeguards estimate plus a couple of enhancements. I appreciated getting several choices. Phillip was very easy to work with, and accommodated us beautifully.

Raven was so kind & efficient. Made a tough situation much more enjoyable. Truly felt looked out for & valued as a customer.

I called Milestone to make an appointment regarding an electrical issue and was able to have someone out the next day. Neil Miles showed up on time and went above and beyond explaining the issues in a way that I could understand. He did the work and and I couldnt be more satisfied. I highly recommend!

Travon Marsaw from Milestone arrived as expected, friendly and professional. He tried to figure out what was causing the thermostat and air handler issues. He gave us tips to help of problem occurred again. Thanks for your help!

Mario explained and showed video of the first complimentary checkup. He answered our questions in derail. He was well informed, respectful, and friendly.

Called them for a radio ad on 1080 KRLD, to FIX room temperature imbalance for 189.00, only to find out that this fee is just a diagnostic fee, 189 to get inside your home and diagnose. And that the cost of repair is going to be something else. What a way to bait clients and get their info. I felt misled and deceived. How can you trust a company like that?

Milestone does all my service work. Christian went above and beyond and even checked work a previous plumber had done a couple of years ago. Great service.

Francisco was awesome.he was professional,friendly and knowledgeable.he fixed our problem.he went beyond of what we expected of him we will definitely request him in the future!

Very impressed with my entire experience w/ Milestone Electric! I made an appointment online for this morning between 8a-11a. I received a call within the window alerting me of who my technician was and that he was on his way. Mario arrived on time. After showing him the work that needed to be done, Mario completed an estimate and walked me through the payment options. After accepting the estimate, Mario executed the task at hand with great efficiency! Upon completion of the project, Mario walked me through the install. Mario left no trace of his work and left the space exactly as he found it. Mario was very professional and polite! Very happy we decided to call Milestone to complete the work!

I want to thank Judson Dozier for his care and customer service… he was really concerned and helpful… he was trying to find every possible way to solve the problems and you can tell he knew his job… thank you! and I would like to thank Jen Hardi hvac technician for helping as well…

Glad that I asked MileStone for my heater turn-up service this year. Mr. Piper Pennington came on time. Hes a very knowledgeable, professional, polite and honest person. I m very pleased with his detailed and professional work. From now on, I will for sure to choose MilesStone to be my home A/C, Heating, Elec. and Plumming service provider. Thanks again, Mr. Pennington, for your JOB WELL DONE!

Scott was amazing. So thorough. He shared that Milestone is a family-owned business (which is really wonderful). He reviewed the service plans that Milestone offers and the charities Milestone supports. He gave me a fair price for the work I needed done. Im very happy with the company and trust them.

I would never use Milestone because your birthday commercial is by far the worst commercial ever. It is so annoying.!!! Whoever came up with this commercial must have loose screw!

Phenomenally professional, courteous and knowledgeable. Came out on a Saturday afternoon. Much appreciated Cristian’s help. Will be using Milestone from now on.

Zachary Shealy from Milestone came in and spent almost 3 hours on the annual check up of my heat and air conditioner. Great job!

It is absolutely ridiculous that they refuse to provide price ranges over the phone for the most basic services. Instead, they make you pay $99 for a tech to show up at your house, and it does not matter if you move forward with the services, because it does not go toward the services provided.

Nicholas did a fantastic job. Professional, courteous and efficient. Thank you for making it easy.

I was completely impressed with Milestone complimentary checking on air-conditioning operation . Electrical HAVAC technician Travon Marsaw was timely, patient, professional, and his customer service gave me complete confident in his knowledge.

We had Milestone out to do some electrical updates after purchasing a new home. This included installing an exhaust fan in 2 bathrooms and replacing 2 old ceiling fans with new ones we had purchased. They left us A MESS. They made unnecessary quarter+ sized holes in our ceiling for both exhaust fans, but “don’t worry we plugged the holes” with some clear drywall patching junk. An absolute headache since we don’t have exact paint colors.We also specifically picked ceiling fans that could be flush mounted and I was very explicit that this is how we wanted them hung. When the technician said he had finished them, he had hung them both with the down rod. My husband told him that’s not what we asked for, and he tried to say they couldn’t be flush mounted. My husband literally had to show him the box and pull out the instructions for the tech to realize they could. We asked him to fix it, the first one took HOURS and in the process he ripped a huge hole around the entire ceiling fan fixture and then told us we would need to hire someone to fix it. Needless to say we didn’t let him touch the second one and we ended up having to pay several hundred dollars to get the ceiling repaired. Save your money - hire someone else!

I am changing my earlier review after doing a little homework on the issue. I will mention that the service tech was very nice, and professional. Also the appointment was made quickly and the tech arrived only a few hours after I called which is much appreciated. This is why I’m giving 2 stars. I told the tech the capacitor was bad , the dual capacitor I needed is $20-30 for the part. I was charged $443 to replace it. If I had spent 5 mins on YouTube I could have easily change this out myself. I had signed up several months ago for their advantage plan. They waive the service fee ($99) and should give 15% off repairs which I didn’t see. The pricing the tech gave me seemed arbitrary and there was little details at all on the invoice.I needed it done, they performed the service quickly. I’m grateful for that. But this feels like price gouging to me. Also the service tech basically wrote the first review for me and stood over me while I completed it which isn’t good form in my opinion. It’s a pressured 5 star review. Notice that every good review mentions the service tech by name, this is because they compete to see who can get the most positive reviews and it becomes a contest and customer feels pressured. I believe the free maintenance appointment offer as part of the advantage plan is basically a sales tactic to try to find more issues and squeeze more out of the consumer. As a result I’m canceling that plan.These days everything costs so much more. this kind of mark up is too much. I just need to do better at getting other opinions/quotes, or doing the work myself which in this case wouldn’t have been difficult.Their customer service is great, their pricing is not even close to competitive. Lesson learned

Cody O. was awesome! Incredibly polite and friendly. He was well versed in the field but also knew when to ask for a second opinion from more seasoned electricians. He took the time to explain everything to me which I appreciated. The company also sounds like they treat their empolyees right, which is so important these days.

Too early to tell, really.. its not a biggo damage but just a minor stuck-up in my kitchen sink due to the garbage spinner stops working. And therefore, the sink got a little low flood, lől 🤭🤭 Brian is well mannered and polite. The job was done. However, after he left, I still noticed there were still water leakage from somewhere near my kitchen sink. Underneath the sink where the dish washing machine is located, I still see drops of water leakage?? So?? Whats the issue?? 🤔 where did the drops of leakage came from?? 🤔 Im lost now. Did Brian did a good job or not?? 🤷🏼‍♀️🤷🏼‍♀️ IDK 🤷🏼‍♀️ All I can say for now is; Brian is polite, well mannered and.. IDK 🤷🏼‍♀️ IF instead of a stuck-up will it be leakage instead?? Someone tell me on whats going on and what am I supposed to say on this review, please. GOD Bless Me A Sound Conscientious Mindset. Amen 🙏🏻

Luis Percy came out after another company and found that their information was incorrect. He was able to schedule the electrical to be fixed then came back the very next day and finished the AC work. We now have air! Percy is a very nice contractor and I can’t thank him enough!!

Great service from staff. They are quick and efficient. Bradley C. came out to fix my plumbing. He was knowledgeable and personable . I enjoyed every bit of conversation with him.

The photo says it all and to boot we had just departed on a two week vacation. Once the City arrived and turned off the water it was quickly determined this was a homeowner issue. My first and only call was to Milestone - even before the City arrived. I flew home and met Esay to assess the situation, determine a course of action, received a work plan, reviewed the estimate, signed the Work Order, and flew back to our vacation. The next morning Milestone showed up - Harley and crew. By 2:30pm the job was done. No trenching, no concrete being torn out, no plants being moved, simply three holes that will be unnoticeable in a couple of weeks. UNBELIEVABLE customer service, extremely professional, shocking concern that this situation not impact our vacation. We are exceedingly pleased and without a moment of hesitation highly recommend MILESTONE to you. They truly are the absolute best in the business…We’ve never experienced anything like it.

BEKET was kind, courteous, and professional. He did an awesome job and we thank all of you at Milestone. Happy Thanksgiving and Merry Christmas.

Jose Mejia was very professional and extremely kind. He had our A/C unit fixed up for this random February weather.

Dayton, Danny and the entire team at Milestone are miracle workers! The experience I had working with them over the weekend on an urgent water heater issue was like no other I’ve had in the service industry. They show up when they say they will show up and do what they say they will do. They are polished and professional, kind and courteous. I appreciated how they keep me informed along the way and did the job with honesty and integrity. You will want to call them above other options, trust me - they do an exceptional job and you can know everything will be done above the standard.

Zach did a great job today. He explained everything in detail and provided answers for my concerns on the hot water heater. Thank you.

Phillip did a great job in a timely manner keep up the good work Phillip my new bathroom light fixture is spot on looks amazing just how I pictured it to be.$399 ouch!

The technician, Blair Huffman, was very detailed in explaining what all entailed with the furnance tuneup. He pointed out could be a problem, gave me my options of necessary work when the time comes. He was very attentive, respectful & thanked me for choosing Milestone. Ill look forward to them maintaining my furnance. Would definitely send new customers their way.

If you need electrical work Scott Wagley was exceptional. He took time to explain everything to me and the benefit of having certain things done nothing was hidden everything was upfront. I highly recommend Scott

Air conditioner went out in on of the hottest days in Texas, Raven, the Milestone Technician was very professional and friendly. She provided a detailed assessment of the problem and provided us with the options available.She did not rush or try to influence us to make a decision. I really appreciated her candor and expertise of the various options which made our final decision easy. If anyone has any problems or want to purchase another unit, I would definitely request Raven to take care of your A/C needs.

Zachary W, was the plumber that came out to my house after 2 failed attempts at another. He spent HOURS here trying to fix the problem and was extremely informative and showed me along the way what was wrong. Thank you Zachary!

I had a recent issue with my air conditioner and got it fixed by your expert on Friday (08/30) by changing the Contactor (17425 -JARD) which cost not more than $30 but your expert charged me $649, I know there would be expertise and time involved but seriously how can anyone explain $619 to just replace the contactor.I called multiple times for the explanation, but no one replied to me.Whats the benefit of being a Milestone customer if I have to pay that outrageous amount of money on top of my monthly $19.99 service charge.I would not recommend to anyone and will provide my honest feedback.

Lance is the best! Excellent in all his work! So pleased with his services. Lance and 3 other electricians, Cody, Gus and Marco hung and very large Chandelier with scaffolding and did it perfectly. Such a great team we had for this. Also Nick the electrical manager has been very helpful in putting together the group we needed.

Logan and the Milestone Electric team did a great job and provided same day service. Very satisfied and would recommend to everyone for more than just electrical needs.

Technician arrived at 6:30 pm for my 11 am - 2pm time-slot-scheduled repair. To be fair, I was contacted by text message at 1:30 to say the technician was running late. I had to call at 4 to see why he still wasnt there. When the technician finally arrived, he was friendly enough and able to make the repair. However, I found the price to be quite high and the amount of time taken just running out to the truck for quotes, parts, and invoices excessive. I also wasnt a fan of showing me 2 prices to get me to sign up for the service plan. Just do the work at the time you promise and at a fair price and Ill be a return customer. Unfortunately for Milestone, that didnt happen this time.

Prompt, Courteous and Thorough. Excellent Work. Personable Technicians. Explained Work As They Proceeded. Had Fun All The Way. HIGHLY RECOMMEND.

Terrance Johnson was terrific today. Very professional, thorough and just a good person. Thank you Milestone

Mario is a great technician. He came out, showed us what our issue was and fixed it within a timely manner. Super respectful, very nice guy, will definitely recommend him for any future homeowner issue that we have ♥️

We had Mario as our technician today. Not only was he professional and handle the tune up so well, but he also went the extra mile to make sure to keep the noise down since our newborn was sleeping.I did not even ask him to. Now that’s going above and beyond.

Milestone was scheduled to come to my house for repairs between 11am and 2 pm. i received a call around 1:50 pm telling me that the technician was 30-45 minutes out.i had taken time off from work for this appointment and could no longer sit around waiting for them to show.when i contacted milestone the attendant was less than sympathetic.very disappointing and i will not use this company moving forward.the service was needed but timely appointments and people that care are what I really wanted.

Bronson Brown did an outstanding job. He is young but he performs and behaves much better than a seasoned older experienced technician. He aims at satisfying the customer and protects Mikestone’s good reputation. He exceeded our expectations. Thank you Bronson.

The tech gave me a time frame of 8 to noon.. for the first time , he showed up right at 8 , no waiting around all day waiting for them to show up. From the time that he arrived here until he left my driveway 100% professionalism . Complete respect all the way around. Once he finished , he explained everything he seen and done as well as a few recommendations without being overbearing. At the completion of the job , like any other company he had a few maintenance packages that they offer but even then he didn’t overwhelm me nor was he pushy.. very pleasant . Although they may be a little bit on the pricey side this is one of those time that you get what you pay for .. Dustin is an excellent service tech and also an outstanding representative for the company.

Very professional and to the point! Mr Cruz came in and quickly assessed the problem . Im very satisfied with his work. I would recommend milestone to any and everyone thinking of having a/c heating work done. Thank you Armando Cruz, Happy holidays

I had a great experience with Milestone AC Repair Company. Technician Jacob was incredibly professional and helpful. He resolved the issue quickly and efficiently, and his expertise was evident. Highly recommend!

Ryan was great. He took the time to carefully explain everything and patiently repeat it as I needed. He was very professional and at the same time personable. This is the kind of person I feel comfortable and confident doing business with.

I was looking for a reputable electrician to install my new custom chandelier and Milestone was the best choice and investment. They did an amazing job, even did an electrical inspection and provided insight into my electrical panel. Since I have a new build and under warranty I contacted my builder to correct an issue they discovered. Id definitely recommend them again.

We are very pleased with the plumbing workthat was done today. Everything was explainedin detail and the work was seamless. Very nice young man.

Just had the best Milestone technician EVER. Zaul Hernandez. He exmained the entire house and came back with realistic recommendations on things that needed corrections. We will request Zaul on ALL future Milesstone appointments.

Bryar was on time, upfront with multiple options/pricing, patient and efficient. I highly recommend his services. Couldn’t be happier.

Jamal was professional, polite and educated me alot on how our furnace and AC system works. He was such a pleasure to deal with and worked so hard to service our furnace in the attic which is not easy to maneuver in. His dedication was obvious and our sincere thanks go out to Jamal and Milestone.

Milestone and Jose was great! This is a new relationship for us and we have been pleased with the service.

Tried using them for the 2nd time. My mistake. They came by to troubleshoot and repair my system, but ended up causing a new problem and didnt even put the system back together properly. They wanted to sell me an entirely new HVAC system for $15-$24k. Quotes from others are $8-$10k. They wanted $2k to replace the folding ladder to the garage. I bought the parts for $280. $1700 for labor? No way. I will never use them again. Broke the cover over the wires to the fan motor. Caused an electrical arc on the power connection to the fan motor (the fan was working until they took everything apart to inspect).UPDATE - Milestone has reimbursed me for their service charge and the repair done by another contractor. Milestones Customer Relations managers were very prompt to respond and to resolve the issue. 5 Stars for their customer relations team.

They do not deliver what they promised. Be warned. They charge an arm and a leg for a service that never made any significant difference in the room at my house that had temperature issues. They added unnecessary work with the air ducts in my crawl space so they can get more money. They were always a no show for routine tune up after paying for the yearly membership. Look away and beware of this bad business! Zero stars.

My wife and I recently requested service from Milestone for a plumbing issue in our guest bathroom. Not only did they respond quickly, but they were able to schedule a same day appointment. Our plumber, Robert, arrived right within the promised arrival time. He quickly and accurately diagnosed our problem, clearly explained the solution, and solved the issue in no time. He went above and beyond by double checking basic functions throughout the house and made us feel cared for with his genuine, kind nature. We even chatted for a bit before he left! Robert reminded me why I work with Milestone as they are reliably quick, caring, and efficient. If you prefer working with faithful, kind people who know their craft well-Milestone is the way to go!

HAD PROBLEM WITH MY HotWater Heater reset putten kept tripping.Jon.B at Milestone came out tested found PROBLEM fixed less than 2hr Thanks Milestone 👍

Lupe and all the people at Milestone have done first rate work for us. I highly recommend them for both big projects and prevention maintenance. They are worth every penny.

I had Owen at my property to diagnose my AC system not cooling. He managed to quickly get me cooling again. He was extremely professional.

Judson was fantastic - a consummate professional in every sense. Not only did he meticulously carry out his work, but he also took the time to walk me through all the intricacies so that I could spot any potential issues down the line. Right from the outset, he exuded a warm and welcoming demeanor that immediately put me at ease. Its clear that he is deeply dedicated to helping others, and this shines through in the caliber of his work. While he did recommend some additional services for the unit, he never applied any pressure, and I truly value that approach. I recommend and will continue to use Milestone!

Great service, technicians were professional and friendly.

Luis Percy was very professional and courteous. He arrived on time and fixed my AC very quickly. I do a lot of around the house, but I call Milestone for big jobs. I was very happy Luis arrived, but I was happier when he left.

Jeremy is a great technician. He explained the airflow problem and presented an efficient solution. Jeremy will be designing the airflow solution and Milestone will complete the build out in the near future.

Matthew was very professional and courteous. If he exemplifies the quality of Milestone personnel, I highly recommend the company.

Marco Bianchi was excellent. He got the fault with the line resolved and got all my outlets to work. He is probably the best electrician I’ve worked with. Will work with Milestone again!! Thanks

Charles did a great job. Very professional and efficient. Explained everything and offered helpful advice on fixing a few items.

Had a storm take out my power line feeding the house. Called Milestone and they were “Johnny-on-the-spot!” An electrician came out and assessed the situation, had all the answers for my home owners insurance adjuster and got them to pay almost INSTANTLY! They upgraded my electric service, installed smoke and Co2 detectors, brought EVERYTHING up to code and were in and out inside of 8 hours. These guys are THEE BEST!!! Highly recommended! They will take care of you! And really do fix it in a flash!!!

Will was great and very friendly . He was helpful with answering my questions and telling me what was wrong with my hvac system. He explained things to me in a manner that I could understand and not all in technical terms that I didnt understand. (like other companies do)The real nice thing about him and this company is their not trying push things on you dont need just to make money . They want whats best for you and your needs. Definitely will recommend Milestone.

Robert on the plumbing side and Benny on the hvac side were both so helpful and friendly! Would highly recommend!

My technician Andre arrived on time, quickly assessed the problem, and made the repair. Thanks for prompt service of my AC unit. Just in time for Memorial Day weekend. ☀️🥵💨😎

@Nic Barnes was FANTASTIC! He was patient and very informative. Michael listened to what I wanted and then made it happen! Many thanks Mr.Barnes! Service like this is why I have been a customer of Milestone for sooo long and will continue!

We went through some recent issues, all quite traumatic, in our home with foundation work and subsequent number of underground leaks in water and sewage pipes, and searching for and finding the homes close-out pipes, butied undergroung for wahtever reason... Thankfully, we had Luis Medina on hand from Milestone, helping to make sense of the situation and guide us along the way. Thank you, Luis! Hope to see you on our next needs with Milestone - will certanly request your helpful and competent presence.

Michael the electrician was professional, polite and friendly. He kept me up to speed on what he found and the recommended solution.

Cristian was amazing. I though we had a leak in our guest bathroom. He crawled under the house, which is not an easy task, and confirmed that we did not in fact have a leak...we have a mystery to solve. He was a very nice young man and seemed to really love his job. He even gave me the history of pipes from WWll. The next time I need plumbing done I will request him!

The service for my AC provided by Armando was excellent. He was thorough and very professional. Top ratings.

Bradley showed up as scheduled and was friendly and professional. He communicated clearly and effectively and got my drain cleared as promised. He made suggestions for keeping it clear and showed me how to remove the drainplate to maintain it.

Yesterday, Milestone HVAC tech Chris Hennig came to our home to perform a cooling check. He did a great job and was an outstanding representative of your company. He stressed to me how important it was for Milestone and him personally to satisfy the customer. GREAT employee and I am completely satisfied with Milestone taking a personal interest in my home repair needs.

Very professional, listen to concerns,they ask questions to get to the closest possible problem quickly. They dont waste time and will get your A/C running quickly. They will give advice and suggestions and wont push you to buy a unit.

⭐️⭐️⭐️⭐️⭐️Luis Percy is an absolute lifesaver! Both of our AC systems went out during over 100-degree temps, and he came through and repaired both with such professionalism and skill. He’s not only incredibly knowledgeable but also super friendly, making a stressful situation much more manageable. Highly recommend Luis for any HVAC needs—he’s the best! 👏🏽👏🏽

Neil demonstrated exceptional patience and professionalism throughout his time on site. Without a doubt, I will be seeking Neil for all my future services. Thanks again Neil, for his patient and time this morning.