Town Square Mortgage

17300 Dallas Pkwy Ste 1030, Dallas, TX 75248, United States
Appearance
Town Square Mortgage
linksdet1234
Comments
Ha
Review №1

Mrs OConnell helped us from the beginning and always gave us security and confidence throughout the process. She was very punctual with her questions and request, in addition, she was excellent in her treatment of us. A five-start for her and her team, 100% recommended for anyone who needs her services.

Ca
Review №2

We want to extend our deepest gratitude to Carol O’Connell and her entire team at American Portfolio Mortgage for their outstanding support during our loan approval process. From start to finish, they made everything incredibly simple and guided us every step of the way, ensuring all our documentation was handled efficiently and on time. Their professionalism, dedication, and friendly approach put us at ease and made the experience truly positive. We couldn’t be happier with the service we received. Thank you for going above and beyond to help make our dream come true!

Am
Review №3

Our experience was nothing short of exceptional. From start to finish, Louis provided clear communication, expert guidance, and a seamless process that made securing our mortgage stress-free. He was always available to answer our questions, ensured we got the best possible rate, and went above and beyond to make the experience smooth. We couldnt be happier with the outcome!

Ma
Review №4

I cannot recommend Elizabeth highly enough! As a realtor, Ive had the pleasure of working with numerous lenders, but none have exemplified the dedication and professionalism like Elizabeth. Not only does she possess an unparalleled work ethic, but her commitment to assisting my clients goes above and beyond the call of duty.One of the most impressive aspects of working with Elizabeth is her willingness to go the extra mile, even after hours. Time and time again, she has proven herself to be an invaluable asset, ensuring that every aspect of the lending process is seamless for my clients. Her responsiveness and attention to detail instill confidence in both myself and my clients, knowing that we are in capable hands.Furthermore, Elizabeth is not just a lender; she is a compassionate and understanding individual who genuinely cares about the well-being of her clients. Her empathy and professionalism create a comforting experience, especially during what can often be a stressful time for homebuyers.In summary, Elizabeth is not just an exceptional lender, but an amazing human being. Her dedication, work ethic, and genuine care for her clients set her apart in the industry. I am truly grateful to have had the opportunity to work with her, and I will continue to wholeheartedly recommend her to anyone in need of lending services. Thank you, Elizabeth, for your outstanding contributions and unwavering support!

je
Review №5

I can’t thank Daniel and Jeff enough for their incredible work in getting my buyer approved and pushing through to close the house on time, especially given the tight deadlines. Their dedication and professionalism were truly outstanding. From the moment we started, they communicated with clarity and kept things moving at an impressive pace. They were proactive in addressing any potential roadblocks and always kept me in the loop. Thanks to their hard work and efficiency, we were able to successfully close, even with the time crunch. I couldn’t have asked for a better team to help get this deal done!

Ri
Review №6

I was completely new to the entire home buying process, especially this special circumstance of refinancing an estate property and buying out a sibling. Louis was incredible and basically held my hand throughout the whole entire process from start to finish! He answered all of my questions and made sure I was completely knowledgeable of every step and that we followed proper procedures to execute our close. I am forever grateful for Louis and would gladly use him again for any other properties down the road. I highly recommend Louis!

Ca
Review №7

I really enjoyed the mortgage lending process with Town Square Mortgage. I was updated and kept informed of the lending process throughout the entire transaction.Jeff was great to work with. He is professional, personnable and good at what he does. He delivers what he promises. Great team effort!

Te
Review №8

Louis was very good at helping make conservative and well informed decisions and communicated to me the scope of options and that worked best for me. He provided information in a format that was easy to understand, parse through for myself, and set a professional tone (spreadsheets make things easy for me). I also appreciated how he would reach out to answer important questions and provide check-ins outside of normal business hours.

Co
Review №9

We had the pleasure of working with Joella and her incredible team, and we cannot express how grateful we are for their dedication and perseverance throughout the process. From start to finish, they went above and beyond, facing numerous obstacles with professionalism and unwavering determination to get the deal closed.No matter the challenge, Joella and her team tackled it head-on, offering creative solutions and clear communication every step of the way. They were always available to answer our questions, provide updates, and reassure us during what could have been a stressful process. Their expertise and commitment to our success truly set them apart.Thanks to their hard work, we were able to close and achieve our goal. We highly recommend Joella and her team to anyone looking for a lender who genuinely cares about their clients and will go the extra mile to ensure a successful outcome.Thank you again for your exceptional service!

Er
Review №10

Cara Hawkins and team made everything so quick and mostly painless 😉. A higly knowledgeable and caring team. The Closing was a breeze. I felt my best interest was always looked after and The level of care and attention is received is priceless. I would highly recommend to anyone looking for a lender.

Kr
Review №11

J.D. And his team will take care of you and treat the transaction as if it’s their own! Stellar communication, timeliness and attention to detail. We’ve used them for 8 years both for home purchase and refinance and they’ve always taken care of us!

Cl
Review №12

Cesar is very professional in what he does and is always happy to answer questions. Was a smooth transaction. I definitely recommend him.

yo
Review №13

They walked me through and responded to my concerns. His advice was valuable in helping me make the best choice for my financial needs.

Bo
Review №14

JD and his team were fantastic. He took the time to break down everything and explain how it all works. He worked around our busy schedules, having Zoom and phone calls after business hours with us and made sure he was always available to answer any questions. He made it a great experience for us as first time home buyers.

Be
Review №15

Brad and the team at Towne Square Mortgage made our home-buying process seamless and stress-free. From start to finish, Brad was professional, knowledgeable, and always available to answer our questions. He kept us updated every step of the way and worked hard to secure a great rate that fit our needs. His attention to detail and commitment to our goals gave us total peace of mind throughout the process. We couldn’t be happier with the service we received and are now enjoying our dream home. We highly recommend Towne Square Mortgage and wouldn’t hesitate to refer them to friends and family!

Me
Review №16

Brad Boswell and the team at Town Square Mortgage were absolutely fantastic! The communication throughout the process was seamless, and their app made everything so convenient and easy to track. We were especially impressed that we were cleared to close ahead of schedule—talk about exceeding expectations! Brad’s professionalism and efficiency made the entire experience stress-free. We highly recommend him and Town Square Mortgage for anyone looking for a smooth and reliable lending process.

Ad
Review №17

All the team members I worked with had great communications skills. They made my first time home buying experience very easy, and even empowered me to close on my house early!

Li
Review №18

I recently had the opportunity to work with Joella & John and I must say, I am thoroughly impressed with their service. From the outset, their team was professional, knowledgeable, and incredibly supportive. The application process was streamlined and straightforward, with clear instructions provided at every step. What stood out to me was their commitment to transparency; there were no hidden fees, and their terms were explained in a detailed manner that was easy to understand.Additionally, the customer service was top-notch. Every time I had a question or needed clarification, their representatives were readily available and eager to assist. They made sure that I was comfortable with each stage of the process, ensuring that my financial needs were met in a timely manner. The interest rates offered were competitive, and I appreciated the flexibility they provided in terms of repayment options.Overall, I would highly recommend TSM!

Ca
Review №19

Jonathan went above and beyond with answering all our questions and helping us with any issues we ran into, as a first time home buyer it definitely made our process so much easier. The professionalism and communication we experienced with Jonathan and Town Square Mortgage was enough for me and my wife to choose them over any lender, not to mention they beat out every other lender as far as a rate for us. 10/10 would recommend!

Ja
Review №20

Jonathan was so on top of it and he answered all my questions without making me feel like I was being overbearing! He really helped make this experience easy. I have a couple of friends who said the home buying process was awful and I was like, oh cant relate. Really top notch experience.

Ab
Review №21

Yesenia was very informative from the very beginning to the very end. Her and her team were able to guide us in the purchase of our first home and delivered the information in a way that was not overwhelming. Purchasing a home was just a thought we had and Yesenia made that tangible. 100% will recommend so she can continue to bless current and future home owners. If I could put more than 5 stars I would.

Mi
Review №22

We worked with Jeff as our Lender and the entire experiance was seamless and couldnt be happier.

mo
Review №23

The communication and detail in explaining the process of home buying was perfect! I had so many questions and concerns and my questions were always answered with no hesitation and never made me feel as if I was asking for too much. I felt so safe and happy with the process as I was always informed of what was going on and Xavier was awesome with the communication no matter the time or amount of questions I asked.

Iv
Review №24

Joella made the loan process smooth and stress-free! Professional, knowledgeable, and always kept me informed. Highly recommend!

Ru
Review №25

John Gonzales was very nice to work with. He was timely in his responses, friendly and excited to serve our mutual clients. I am looking forward to working with John again in the future. RJ

Os
Review №26

Regina was awesome and making everything as smooth as can be. Very professional and helpful when I had questions. Response time was automatic and I couldnt of asked for a better experience. Thank you Regina for everything, your awesome!!!

Br
Review №27

It went from a simple phone call to myself becoming a homeowner with my wife. There is not words to explain Jonathan and his team and effort they put in to approve us for a home. I never knew I was ready but Jonathan knew I was ready and gave me the confidence . He was patient and always said , I’m here when you ready and he definitely was. 10/10 and I owe Jonathan and his team so much and am blessed to have him as a lender

St
Review №28

I had the pleasure of working with Monica Torres while representing my client in the purchase of their home. From start to finish, Monica went above and beyond to ensure the financing process was smooth and stress-free for my client. She was always available to answer questions, provided clear and timely updates, and took great care to explain every step of the process. My client felt completely supported throughout the transaction, thanks to her professionalism and attention to detail. I highly recommend Monica for anyone looking for a knowledgeable and caring lender who truly puts their clients first!

Je
Review №29

I highly recommend Imelda Garcia! When another lender couldn’t deliver, Imelda stepped in and worked tirelessly to help my client close the deal. Her dedication, professionalism, and expertise were evident throughout the entire process. Thanks to her efforts, my client was able to purchase his dream home. Imelda has become my go-to lender, and I look forward to working with her again in the future!

Ch
Review №30

⭐⭐⭐⭐⭐I recently had the pleasure of working with Cara and her exceptional team at Town Square Mortgage, and I couldnt be more impressed. From start to finish, their professionalism, dedication, and expertise were evident in every interaction.Cara and her team made the mortgage process seamless and stress-free for my clients. Their deep knowledge of the industry, coupled with their personalized approach, ensured that every client received the best possible loan options tailored to their unique needs. Communication was clear and timely, and they were always available to answer any questions or address concerns.What sets Cara and her team apart is their genuine commitment to helping people achieve their homeownership dreams. They go above and beyond to ensure that the financing process is as smooth and efficient as possible. Its clear that they truly care about their clients and their financial well-being.As a REALTOR, its crucial to have reliable and trustworthy partners, and Cara and her team at Town Square Mortgage have proven to be exactly that. I highly recommend them to anyone in need of mortgage services – you wont be disappointed!

Li
Review №31

Chris is my go-to lender for over 10+ years. His knowledge of loans, credit, and customer success is UNPARALLELED. Every client I’ve referred to him has followed his guidance and successfully closed on their homes. He is well-versed in all local and state programs and stays updated on Freddie and Fannie requirements.Bottom line: he is dedicated to client success, and there’s no other way to say it.

Je
Review №32

Communication was spot on since the beginning. I initiated a conversation with JD and later with April. The amount of kindness but also professionalism and understanding attitude eased the stress during this process. When asking important questions, I received clear answers. Availability was great. Overall, a life-changing experience that was made possible thanks to Travis and team, JD and team. For them, Im grateful.

Si
Review №33

I had a great experience working with Town Square Mortgage. I am already working more deals with them! Fabio was very knowledgeable and he gave my clients excellent service. THANK YOU SO MUCH!

Am
Review №34

Jeff is the best! He made our experience as first time home buyers a breeze. Everyone on his team was extremely supportive and easy to reach!

Ma
Review №35

Christian was extremely responsive to all of my questions and concerns and, being a first time homebuyer, I had quite a few! His knowledge and help throughout the process was invaluable.

To
Review №36

Robin Grist is very knowledgeable of the different mortgage loan options and extends the best product for each individual client I have referred to her. She is always available to answer questions and stays ahead of the process ensuring the transaction closes in accordance with the sales contract.

Al
Review №37

I want to Thank Allen Lester and his team for helping my parents and my self get their first time buyers loan.It was such a great experience and closing was so smooth.We felt valued, supported and heard with the needs we had.Thank you Allen !!!

Ha
Review №38

Robin was such a huge help in making our house buying process easy and setting us up for success for years and decades to come financially. She worked tirelessly to get all our mortgage paperwork completed in record time and making sure we use our sellers concessions to buy down our mortgage rate and save us costs on closing.

La
Review №39

Cesar Valenzuelas dedication and hardwork makes the home buying experience a breeze. I know my loan was not the easiest one, but with his professionalism and expertise he made it happen without me even stressing about it. Thank you for all you do!

Re
Review №40

Cara was responsive, friendly & easy to work with. I have used other brokers/lenders before but Cara made the whole process easy. Will definitely use her & her team again!

Ma
Review №41

Hi Melissa,I just wanted to say a huge thank you for the fantastic service and support you gave during our recent transaction. Your dedication and expertise really made a big difference in making sure everything went smoothly for our client.Your advice and communication were top-notch. You kept everyone in the loop and provided valuable insights that helped us navigate any challenges. Your quick responses and clear explanations truly set you apart.I’d be more than happy to refer friends and family to you anytime. Your professionalism and genuine care for your clients make you an exceptional mortgage lender.Overall, working with you was a great experience. It’s clear you go above and beyond to deliver the best service, and I look forward to more successful collaborations in the future.Thanks again for everything!

Er
Review №42

Great service! Fast and accurate, Carlos was very helpful and always had time for my questions. And I loved the fact that it was in my native language. Thank you Carlos!

Rh
Review №43

As a first-time homebuyer, the process of purchasing a home seemed overwhelming at first, but my experience was made incredibly smooth and stress-free thanks to Brad. He was always available to answer my questions and explained everything clearly, ensuring I felt confident and informed every step of the way. His communication was excellent, and he kept me updated throughout the entire process. What could have been a daunting experience became an exciting and straightforward journey. I highly recommend working with him if youre looking for a knowledgeable and reliable mortgage lender!

Ma
Review №44

Jonathan and his team were excellent to work with. Communication was clear, informational and timely. Would definitely recommend them as your financing partner for your home purchase!

Cr
Review №45

JD has a great one on one relationship with his clients. I have been working with him in and off and he was very patient with me until I was ready to buy. He encourages you along the way without being pushy and eases any concerns by having your back. Make sure you have JD’s Team when you’re ready to buy.

Si
Review №46

Kathleen is an absolute gem in the lender world ! Her depth of knowledge and expertise truly stand out, but what really sets her apart is her unwavering dedication to her clients. She consistently goes above and beyond to ensure that every detail is handled with care, from start to finish. Kathleen’s communication is top-notch, keeping you informed every step of the way, and she works tirelessly to secure the best possible rates. I am proud to call her my partner and refer my clients to her!

Ce
Review №47

First time buyer and with all the stories about the stress level while buying a home did scare me a little, I on the other hand had a very pleasant experience! No stress and EVERYTHING was explained to me even if it needed to be explained several times for me to understand exactly what it meant they did and with no judgment. Brad and his team were very helpful! Awesome team! Thank you so much for EVERYTHING!!

La
Review №48

Great experience with a wonderful team! As a first time homebuyer, they really made me feel like I was part of the process and took time to educate me along the way. I couldn’t have asked for more!

Di
Review №49

It has been a pleasure working with Monica. She has been on top of every communication updating me and my clients in every step of the way. I wont hesitate to recommend her with any of my clients.

Jo
Review №50

The communication and education I received throughout the whole process made me feel comfortable and more confident. I am beyond happy and grateful with the level of professionalism and dedication that Joella and her team provided.

Vi
Review №51

Congratulations!!! I couldnt be more happier for the experiences I got to share with the Unsell/Holiman & Flores/Avila families this past month. Im so honored to have been chosen to be such a big part in your lives. Wishing everyone a very warm welcome to your new homes!

Sa
Review №52

Cara Hawkins at TownSquare Mortgage was a pleasure to work with. Her collaboration helped the entire process to run smoothly. Cara’s extensive knowledge of the mortgage industry enabled us secure a fantastic rate and her communication with us was timely and prompt; we never had a question that went unanswered. My husband and I are appreciative of her professionalism and partnership. Thank you Cara and our Relator Cassandra Nero.

Pa
Review №53

Gracie, and her team were just amazing through the whole closing process. They helped us close quickly and They were knowledgeable and absolutely always responsive to all my questions. I would highly recommend. I did not imagine working with a lender would be this seamless and easy. I Would definitely work with them again and highly recommend.

Pa
Review №54

I had a great experience working with Cesar Medina and Mariano Belaunde. They guided my clients through out the application process. Excellent service.

Ju
Review №55

The whole team was helpful and quick. We had a deadline to be in our first home since our lease was up and they worked some magic to make it happen. Very grateful

C
Review №56

Louis Balady is great. My sister recommended I work with him after having a not so good experience with the first lender. He explains the whole process from start to finish. He takes the time to answer any doubts or questions. I will definitely be recommending him to friends and family.

O'
Review №57

Gracie and her administrative team demonstrated exceptional professionalism and efficiency throughout the entire mortgage process. From inception to completion, Gracie maintained consistent and organized communication, ensuring that each phase was handled with precision. Her responsiveness, whether via email or phone, was exemplary, contributing to a seamless experience. I had an outstanding experience working with Gracie and her team and would highly recommend their services.

Di
Review №58

A friend of mine told me she was going to see if she can apply for a house here and I told her nooooo. Go somewhere else. I applied going to be 2 years and was denied I wasTold they needed 6 months to make sure I was making the right income. A week later I went to a different lender and was aproved and closed in less than a month.

Jo
Review №59

Melissa was amazing to work with. She was always available and very helpful. Her and her husband made the process of buying my home easy with step by step instructions of what she needed from me. She is very committed to her job. She will always go out of her way to make sure this experience goes smoothly. I recommend to everyone. Thank you, Melissa!

He
Review №60

Brad Boswell and his team always provide excellent service for my buyers and clients. I was blessed to use his mortgage services for my personal investment property. He and his team did an excellent job moving my transaction to close with great communication, service and help. We closed on time with a great rate for an investment property! Thank you Brad for the excellent service!

Ro
Review №61

As a first time home buyer, I was very nervous. But their staff was incredibly helpful and responsive to my ten million text questions. They really seemed as excited as I was to finally be buying a home. Thank you all so much, Cara!

Sh
Review №62

Cara demonstrated exceptional dedication and commitment to my clients, ensuring they received the highest level of service and achieved an expedited closing process. Her efforts consistently exceeded expectations, and her attention to detail and professionalism are truly unparalleled! Thank you for all you do, Cara!

Ma
Review №63

Maria E Sifuentes communication was spot on during the entire process. Never did I feel out of the loop or confused about what was happening next. The tracker in the app also helped me feel at ease throughout the purchase of the home.

Je
Review №64

I highly recommend Yvonne, sometimes is not the corporation but who makes up the entity, Yvonne was outstanding, clear, precise, transparent, competent, knowledgeable, she surprised me when she showed up to her clients closing, which is very rare in their line of work, she is outstanding, not only did she exceed my expectations, but made my job easier. Give her a call

re
Review №65

Best lender ever. EXCEPTIONAL! I loved working with Cara and her team for the purchase of my first home. This was a huge milestone and accomplishment for me. They went above and beyond to help me through the process. I would 10000% recommend Cara to everyone I know!

El
Review №66

If there was a higher rating i wouldnt hesitate to give yall a higher rating! When I dealt with one loan officer/real estate agent after another....my hopes were down and dreams were crushed! These beautiful ladies made it happen for me! They were very patient! And explained everything to me! They made me feel like family and not just another client from the very beginning to the very end! We laughed, we cried! But i was never alone throughout the process! I have no words to show how grateful i am with you ladies! Cara, Kalie, Jen and everyone else that helped through the process THANK YOU!!!! You guys will forever hold a place in my heart!!! MI CASA ES SU CASA!!!! Thank you ladies for making my dreams of FINALLY being a home owner come true!!! LOVE YOU LADIES!!!!

Er
Review №67

This was my second time working with Town Square Mortgage and I highly recommend them. Daniel was extremely helpful during the entire process. He is always quick to respond to any questions and thoroughly explains everything along the way. He even helped me save thousands of dollars by educating me about an option I didnt even know was available. Thanks for making this process as smooth as possible!

Ro
Review №68

Excellent mortgage services! Communication was great! If you need a great lender contact Regina Ortiz! She will take care of you!

Ju
Review №69

I really recommend TSM because they help to reach a goal. Step by step we keep going ahead, excellent communication and time for all process was short.

Aa
Review №70

Quick and easy home loan experience. Gracie was always a pleasure to work with throughout the process!

Am
Review №71

Everyone I was in contact with was so sweet and very helpful with the whole process! Without them I could not have achieved this success! Jennifer and Gabby are the best!

Sy
Review №72

Maria is the best in the business! I was in the search for a home and she was able to walk me thru the entire process with her expertise. I had tons of questions and she answered every single one of them. Maria would reach out to me numerous times a week making sure I was aware on what step I was in during the lending process (approval, underwriting, etc.). What I loved about Maria is her attention to detail and how she would explain everything to me thoroughly. This I feel made a huge impact on making this a great experience because buying a home can be very stressful but she helped ease that part of it with always being attentive and communicating with me and guiding me along the way. I had tons of questions and she answered every single one and even offered different scenarios to me to be sure I knew what was what and that I was understanding everything. Buying a home should not be a headache- and Maria made it happen in less than 30 days and with no issues! I highly recommend Maria as your Lending Officer. It was great working with her!

bl
Review №73

Mariano and his team are truly professionals. They were very pleasant and great to work with. Communication was on time and clear. The whole process from day 1 to closing was smooth and they did an excellent job. I would say almost stress-free :) if you work with them and provide the info they need the process will run smooth. I highly recommend working with Mariano. My family and I are truly grateful and ready to start our next chapter in Texas!

Ge
Review №74

The entire process felt so simple and Yesenia was always willing to answer questions so that we could make an informed decision. We always felt like we were a top priority based on her willingness and urgency to answer our questions. We are very happy with our experience!

Ch
Review №75

I love working with Brad! He stand behind his words and makes the buyers feel so comfortable. I should call him “Brad the update man” because thats what he does. Excellent customer service. Thanks Brad and your team for a job well done.😁

Br
Review №76

*FIRST TIME HOMEBUYER* ~ We can not thank Jonathan and his team enough for their guidance, kindness, and expertise. We had the most WONDERFUL experience working with Jonathan! Finding a lender can be stressful, but it was smooth sailing once we were in Jonathans hands. If I had to do it all again, without a doubt I would run back to Jonathan and his amazing team! THANK YOU!!!

Jo
Review №77

The Gonzalez Team was there to assure optimal service and that any buyers homeownership dreams become true! thank you team for a superb job.

An
Review №78

We just cant say enough about Cara Hawkins!! She had so much patience with us, always answered our calls and questions! She helped us in so many ways!! Thank you Cara!

An
Review №79

I am extremely grateful for the assistance I received from Melissa Martinez. Her expertise and support throughout the lending process were invaluable. She maintained clear communication and showed great dedication, making the experience smooth and stress-free. Thank you for all your help Melissa!

Da
Review №80

Gracie and her team are very professional and the entire process was seamless. I would defiantly recommend Town Square Mortgage to everyone.

Ra
Review №81

Great service ... I really appreciate what Cesar did for us, he always kept us informed and share with us all steps and information related... I highly recommend Mr Valenzuela

Ma
Review №82

AS A FISRT TIME HOMEBUYER-Mariano and his team are truly professionals.They were very pleasant and great to work with. Communication was always on time and they make sure they answered my questions anytime! Thank you to everyone! My Family & I are very grateful and ready to start our new chapter in our NEW HOME!!!!!

Ba
Review №83

The team at town square mortgage helped all the way, in assisting and making sure that myself and my finance were took care of in having the most fast and easy process of getting our new home and we’re available even after hours! Great team highly recommended.

La
Review №84

Daniel made it an extremely easy process. He also communicated very well what the numbers were throughout the process. Getting the mortgage secured was the easiest part of my first time home buying experience.The Town Square Mortgage web portal & app made it extremely easy to upload documents, avoiding insecure emails.

De
Review №85

I highly recommend this lender. We never thought we get to closed on our house in a matter of 3 weeks. Chuck and Ariel did a great job . So easy to work with, very professional and friendly . The entire process was so smooth and was communicated to us in a timely manner. Thank you Chuck and Ariel and Town Square Mortgage!!!

Je
Review №86

Joella was pretty helpful making the whole process easy and clear for you to understand. I got the best deal compare to other banks. I’ve tried other 3 banks and I could say town square mortgage was one of the best ones, I got a really good deal and house I was looking for.

Ji
Review №87

Best mortgage company out there! So knowledgeable, best communication skills and professionalism I’ve ever experienced. 10/10 recommendAudrey was exceptional so sweet and fast!Mariano was a so sweet and professionalAnd of course our amazing realtor who introduced us. Wendy Rodriguez

Am
Review №88

It was the BEST experience working with Townsquare Mortgage Cara! Getting this home to the closing table was easy and smoothly. It was all in GOD’S timing! Thank you for being there every step of the way & thank you for the easy communication.

Fe
Review №89

Kathleen is the best! She made me feelAt ease from the from conversation. She told me not to worry and she would handle everything. To have that confidence during this process was key for me. She kept my mind at ease during the whole process. The entire team was magnificent. Laura assisted in the process and she also has the can do attitude that Kathleen has. I feel confident now that I know I have a strong team supporting me in the future. I definitely recommend you give Kathleen a call. She’ll make your home buyingDreams come true. Thank you Kathleen!!!

Sh
Review №90

Daniel was fantastic! Our family had quite the journey to find the right house, and through it all, Daniel was always helpful, kind, and understanding. He went above and beyond in his service. He communicated quickly, answered our questions, and showed exceptional service in all his interactions with us. We are so grateful for him and his team. They made our move to Texas much easier.

Bl
Review №91

Yesenia made the intimidating process of purchasing a home easy. She was extremely communicative, attentive, and made sure we understood each step. I would highly recommend anyone who is purchasing a home to contact Yesenia.

Ca
Review №92

I was incredibly anxious about buying a house prior to meeting Brad, but he and his staff were incredible from start to finish.I expected applying for a mortgage to be a long and tedious process, but in actuality it was truly a great experience. They were always available to answer any questions or concerns I had, and offering guidance every step of the way. I highly recommend working with Brad. Whether youre a first-time buyer, investor, or refinancing an existing property, his knowledge, expertise, and attention to detail will alleviate all fears and concerns. Truly a special team they have here.

Ni
Review №93

Cara and her team at Town Square Mortgage were so helpful and accommodating through the whole home buying process. We couldn’t have asked for a better experience with a lender!

Re
Review №94

Jeff is very knowledgeable and willing to help in any way he can! I definitely recommend Town Square Mortgage to anyone interested in buying a home!

RJ
Review №95

Cara and her team are excellent communicators and extremely professional.

Gi
Review №96

Jeff Jannasch was extremely responsive, patient, efficient & helpful! He was a pleasure to work with! Thank you Jeff!

Na
Review №97

I appreciated the high level of communication throughout the process. I was able to ask all the questions I needed and they were welcomed!

Ra
Review №98

Jeff and their team were AMAZING. Jeff was so kind and so please to talk from the very beginning that made us feel we were in the right hands. He is so knowledgeable and had so much expertise that we finally got our mortgage. Despite not being able to fully understand that financial and mortgage world here in the US as new people coming to live in this country, he was able to guide us throughout the process, answer all our questions, be so accurate on advice and finally helped us to fortunately get our mortgage approved.I hope you get the opportunity to work with him and his team and do not doubt about going with him as your trusted mortgage advisor.Thanks Jeff, and Susan for everything and the TSM Town Square Mortgage team. God blessings you.

Pa
Review №99

As first-time homebuyers, we had no idea what to expect or exactly what we needed. Maria was incredible, guiding us and explaining everything step by step. She consistently went above and beyond to ensure we understood every part of the process, gave us financial advice, and we would learn something new with her during the whole process. We wholeheartedly recommend Maria to anyone looking for a lender. Thank you, Maria, for everything you’ve done for us!

Ed
Review №100

Kenneth is very knowledgeable. He will work around any circumstance, very proactive . I learn a lot in the process since he communicate correctly in every step. Definitely a great team to work with…Will be back soon.

An
Review №101

Jeremy made buying our lake house a great experience! His advice was spot-on, and he was always there when we needed him, ready to answer our questions. He was very thorough throughout the entire process. I highly recommend Jeremy. Whether youre a first-time buyer, investing in property, or refinancing, Jeremys expertise and dedication ensure a smooth and successful experience!

Je
Review №102

As a first time homebuyer I had a lot of newbie questions and Cara and her team made sure to answer all of them gracefully. The process was so smooth and quick thanks to them following up and giving clear instructions. Cara, and team, were amazing to work with and will definitely recommend to anybody!

Ve
Review №103

Cara and her team were very professional. She went over and beyond to get me closed on time. I would recommend her and give her a 20+ rating. She and her team are the GOAT!!

Jo
Review №104

We had a great time with the team at TS Mortgage. They communicated well and most importantly they took care of my clients needs. Thanks for a great closing.

Ni
Review №105

Jeff saved the day! Another mortgage company dropped the ball on my buyer new home purchase with a VA loan. Jeff stepped in an got the VA loan closed in just a few weeks! Thank you!

Ro
Review №106

When Vicki started my loan process I was over it. I had already gone through 2 other people who couldnt get the job done. Vicki knew exactly what to do and how to do it . After my first conversation with her I felt I could trust her to get me in my dream home. Vicki was patient and kind when I called her. She made me feel comfortable when I was anxious. Buying a home is stressful . And usually takes what seems like forever to finish. Vicki and her team were able to sucessfully do in 6 days what the others couldnt do in weeks. I am forever grateful for how hard Vicki worked to help me. I will refer everyone I know who is looking to purchase a home to her.

Je
Review №107

Buying a house for the first time can be so overwhelming and comes with many many questions, and Gracie and her team were so helpful and were very quick to respond back to me on any questions or concerns I had. Any time I was worried about the process of buying a house Gracie would immediately put me at ease by thoroughly explaining everything to me. She is a wonderful person to work with and her amazing team. I will forever talk highly and greatly about how amazing they treated both my spouse and I. When I see her/talk to her it immediately brings a smile to my face knowing Im going to have a great interaction with her and her team. I am so very thankful for the amazing help and support we received from Gracie and Mike. They are amazing.

Gr
Review №108

Kathleen was always professional and worked hard for us. Obviously no closing goes smoothly, but she tried to ensure any hiccups were solved asap. She communicated with us throughout, and I’d recommend using TS and Kathleen to anyone.

Cy
Review №109

Cara was very informative and kept my client informed every step of the way.

Tr
Review №110

Lindsey is the absolute best! Been a new agent, I have a lot of questions that need a quick response. Linsey always get back to me very timely and easy to understand advice for my buyers. I look forward to several more wins working with Lindsey on my side!

Ca
Review №111

GREAT EXPERIENCE! Could not have asked for a smoother process. They are very responsive and highly knowlegable. Would highly recomend.

Za
Review №112

As first time home buyers we had a lot of questions and needed a lot of clarity, Yvonne Garcia never once seemed frustrated or annoyed to answer any question but instead encouraged us to ask all the questions we had and always did a great job of explaining everything thoroughly. We could call Yvonne night and day for anything. We began working with Yvonne months before we were ready to purchase, and she helped us prepare financially for our budget goals by giving us some advice on what to pay off, etc. When we thought it would take years to complete, we were able to meet our goals in months. The 20+ years of experience and professionalism with Yvonne was amazing. I felt that we were always in the right hands and that she would always have our best interest at heart. We asked God to make this home buying process so peaceful and seamless and I believe because of Yvonne and our realtor Rebecca it was peaceful the entire way through, even at the end when there was a hiccup, we knew it would all get figured out because of them and their dedication to us! Even though we never met in person, her kindness radiated through the phone. We are grateful for Yvonne and all she has done for our little family. I would definitely recommend her to all my friends and family, and already have!!

Al
Review №113

The Benson team made the process very smooth and answered any questions we had.

Ne
Review №114

Cara and her team were amazing 👏 I appreciate all the hard work. We have been struggling for the last 6 years to buy a home and she made our dream possible ❤️ thank you so much

Ab
Review №115

Chris and his team are amazing! Getting a mortgage seems very difficult. But with Chris on your side totally easy!

To
Review №116

Cara is one of the best negotiators in DFW! High-quality service with the mortgage industry knowledge to match.

Ja
Review №117

Cara excelled at communication throughout the entire transaction! I would highly recommend her to anyone desiring a smooth as silk transaction!

Fr
Review №118

Regina was very knowledgeable, helpful, and always had such a pleasant attitude. Went above and beyond to help. And I couldnt appreciate it more! Thank you Ms. Regina

Ma
Review №119

Joella & her team have a great mortgage system down! My client & I had an exceptional experience closing on their first home in 3 weeks! The loan process was smooth & easy! Their knowledge & transparency is unmatched.

Lo
Review №120

I liked the way they helped me. I feel that it was a very fast and reliable process. If in the future I needed help again, I would not hesitate to consult you again.

Ma
Review №121

My experience with Gracie and her team was nothing short of exceptional. From the moment I expressed interest in buying my new home, they guided me through every step of the mortgage process with professionalism and expertise. Gracies attention to detail and dedication to finding the best possible mortgage option for me truly made a difference. Not only did they secure a fantastic rate, but they also ensured that the entire process was smooth and stress-free. I couldnt be happier with the service I received, and I wholeheartedly recommend Gracie and her team to anyone in need of mortgage assistance.

Ka
Review №122

John and his team were fantastic. As a first time home buyer, I didnt even know what to ask. John did a great job at explaining everything in terms I could understand. He even took late night calls when my work schedule couldnt allow a 9-5 call. Forever thankful for him.

Ma
Review №123

From the beginning to the end of our mortgage process, our broker was nothing short of amazing. His expertise and professionalism shone through at every step, making what could have been a stressful journey, an incredibly smooth and reassuring experience. He was always available to answer our questions, no matter how small, and his responses were clear, detailed, and immensely helpful.His ability to navigate the complexities of the mortgage world with ease gave us a sense of confidence and peace of mind. His dedication to our needs was evident, and he went above and beyond to ensure we got the best deal possible.In summary, our experience with our Jeff was exceptional. We would highly recommend his services to anyone looking for a knowledgeable, attentive, and genuinely caring mortgage professional. Thanks to him, we are now happily settled in our new home, and we couldn’t be more grateful.

Fr
Review №124

I recommend it 100%Nitza Melendez is amazing!!She’s with you every step of the way through the whole process. I’ve worked with her in different situations and it has been great!! Super fast as well!!😊👍🏽

.
Review №125

Best experience ever working with JD Cobb, April, and team at TownSquare Mortgage on this home! I’m so grateful for the quick turnaround time, the accessibility and 24/7 communications from JD (even when he was on vacation)! And I definitely appreciated their flexibility, patience, and thorough knowledge of every aspect of the whole home buying process! JD and April walked us through the details of any changes or edits to make sure we understood everything. They made it easy and stress free because they were literally there with us every step of the way. THANK YOU! We look forward to working with you on the next one and will definitely recommend you to friends and family!

Je
Review №126

Loan process was super easy. Joellas team was quick to respond and gladly answered questions. It was quick and painless. They provide you with a tracker that shows you where youre at in the loan process that I appreciated because, AHHH, stressful time closing on a home.

Sh
Review №127

5 stars doesn’t seem enough…..I was working with a different lender when out of nowhere(and after we had an executed offer) our mortgage officer suddenly didn’t work for other lender anymore. We were going to have to essentially start over. Our local realtor recommend Town Square and I will be FOREVER grateful she did! Daniel and Jeff are at the top of there game! They wasted no time getting all the necessary documentation needed. Communication is incredible and expertise is second to none! The professionalism is off the charts as well! Don’t hesitate to trust your biggest purchase to them! They are worth it!

Je
Review №128

Regina O. - Highly recommended. Overall great experience, amazing advise, fast responses.

Gl
Review №129

Awesome staff to work with! Immediate response when I needed their help in understanding their needs! Sweet and pleasant always! Thanks so much for your hard work getting us ready for new home!

Ja
Review №130

As a first time home buyer, I had a great experience working with Bryan Ely. He was professional, resourceful, and had a positive attitude throughout our time together.He brought a wealth of experience, which was a tremendous asset. He left no stone unturned when coming up with solutions to any obstacle we may have encountered along the way. Moreover, he instilled confidence in me that I would end up qualifying for this mortgage loan according to my desired terms. I truly felt reassured that I was in good hands in this entire process.In conclusion, I would definitely recommend Bryans services and refer family and friends to him in the future. My personal experience consisted of working closely with my lender and completing the home buying process successfully. I would like to thank Bryan once again for an outstanding job in helping me achieve a piece of the American Dream - becoming a homeowner!

Je
Review №131

Absolutely love how Yesenia Castaneda and Town Square operate. Very clear and direct communication which is KEY! My clients understood everything with NO problem whatsoever. Definitely will be continuing business here. HIGHLY recommend if you want a smooth secure closing process.

Er
Review №132

Town Square Mortgage made the home loan process enjoyable and seamless. The team that I worked with (Cara, Wendy, and Cassy) were super knowledgeable and helpful throughout the entire process. I highly recommend Town Square Mortgage!

ca
Review №133

Jeremy was so very kind and advised me as he would family members. It was clear he was looking out for my best interest throughout the entire process. He made a complicated process as close to stress-free as it could be! I am forever thankful and look forward to using his services again!

Ga
Review №134

Kathleen went beyond to help us. She communicated all the time with no delays. Kathleen Hays made this process so easy and no stress on us.

Li
Review №135

Jeremy was fantastic to work with and I would highly recommend him if you need a home loan. Fun personality, great communication throughout the process, and always available for questions.

As
Review №136

Jonathan Angulo was able to explain all the options to my clients, save them THOUSANDS of dollars, and meet our closing date! My clients and I were very thankful for Jonathan and his teams hard work!! HIGHLY RECOMMEND!

Ma
Review №137

Very professional and organized! The automated system is so easy to use, and we were ready to underwrite within the week! Closed in 21 days only because we had to wait on the HOA documents from Seller. Daniel is a delight to work with & always available when I call.

Ma
Review №138

Jeff and his team did an outstanding job. Clients closed on time and documents were at the title company early! They communicated well and kept me informed each step of the way. It was a seamless transaction.

Li
Review №139

Cara and her WHOLE team are the BEST! You will not find another team willing to go above and beyond to fulfill your needs. They take each loan personal and not only explain, but walk with you and guide you each step! You may have one idea in mind, however they look at it, and may guide you in a different direction for your best. They will always have your best interest at heart.

Da
Review №140

This process was so seamless. I pulled in TownSquare on a quick turnaround transaction and they still pulled everything together and were able to close EARLY!! Daniel is fantastic! He is so knowledgeable and offered creative solutions to any problems we came across. He also gave my clients extra suggestions to help them save as much as possible. They’re great and I’ll always feel comfortable bringing my clients to him!

aa
Review №141

Excellent team. Worked with Craig and he was very accommodating, especially through the holidays. Helped with getting a competetive rate, finding a home insurer, etc. The process is seamless and very simple with their app. From initial application to closing. Couldnt have had a smoother process!

T
Review №142

Vicki Lyman went above and beyond to make our wildest dreams to become First Time Homebuyers come true! Vicki is an expert and one of the best in her field. We highly recommend utilizing her expertise. - Eric & T Hawkins.

Me
Review №143

Allen was an excellent communicator. He kept me informed and answered all of my questions in a timely manner. I have now completed 4 mortages with Allen and I hope to do many more. He is an absolute rockstar when in comes to getting things done and navigaing unique circumstances.

Mo
Review №144

Cara Hawkins and her team are the BEST of the best! Not only did she get me a clear to close in 11 business days, but they made this process of buying my first home so enjoyable. I will always sing their praises!!

An
Review №145

They have good team , they knew well the do the documentation and processing

Da
Review №146

I want to express my deepest appreciation for the exceptional service you provided throughout the homebuying process. Your expertise and dedication truly made a difference, ensuring a seamless and stress-free experience for my clients. I look forward to many more successful collaborations in the future. Thank you for your outstanding support!

To
Review №147

I would definitely recommend Town Square Mortgage to anyone looking to purchase a home. I loved all of them. Great Experience...

ma
Review №148

Yessenia was very reliable. I am a person with much anxiety but working Yesenia, she made my anxiety much much lower. She was there for me when I needed answers. She worked tirelessly for me to make sure I got the house I wanted. She was always pleasant to speak to and never ever rude for a second. She is a hard worker with a kind heart and a warrior mindset to win every battle. I will always remember what she helped accomplish and I will always seek her for future mortage loans. I am thankful and greatful for destiny putting her on my side for this process. Thank you Yesenia

La
Review №149

Brad Boswell and team provided exceptional service. This is a lender that knows what he is doing and gets the job done quickly and smoothly. I look forward to working with you and your team again.

Li
Review №150

Professionalism and follow though! Never skipped a beat and always kept me informed.

Ch
Review №151

Loved working with Cara and her team! Awesome communication and had a smooth transaction for my clients. I will definitely refer my buyers to Town Square Mortgage, Cara Hawkins Team.

Da
Review №152

Highly recommend town square mortgage, great communication and overall great experience, will continue to do business in the future.

B
Review №153

Ms. Cara and her team is the best of all! We’ve connected with her through our agent. The whole buying process was phenomenally smooth. We switched lenders, with less than 2 weeks for our anticipated closing day. Ms. Cara worked tirelessly and got our loan reviewed, approved in less than a day. After that, her team reached out for any other outstanding tasks. We’ve completed, and returned them on time. The communication between her team is top notch. We have the utmost respect, and grateful to Ms. Cara and her team. She got us closed and funded from start to finish in 2 weeks! We are glad to have been paired with Ms. Cara and her team at Town Square Mortgage. Big thank you, and definitely will refer her team to family and friends! Happy homeowner!!

Gr
Review №154

LOANS | MORTGAGE EXPERT Andre King you are the man! Thank you for all your hard work. It was a pleasure working with you. Finding business partners I can entrust my clients to is very important to me and Im blessed to have you on my team. Your demeanor, confidence in mortgage financing allowed us to rest at ease knowing that you would get us to the finish line. -Griselda Stroter, REALTOR

Sh
Review №155

In the labyrinth of financial dealings, securing a mortgage stands as a significant milestone, fraught with complexities and uncertainties. However, amidst this complexity, there exist beacons of excellence, individuals who not only navigate you through the intricate process but also ensure a seamless and rewarding experience. Cara Hawkins is undeniably one such luminary in the realm of mortgage facilitation.Embarking on the journey of acquiring a mortgage is often riddled with trepidation, uncertainty, and a plethora of questions. However, from the moment I connected with Cara Hawkins, those apprehensions began to dissipate. Her unparalleled professionalism, coupled with an empathetic demeanor, immediately instilled confidence and trust.One of the most striking aspects of my experience with Cara was her unwavering commitment to understanding my unique financial situation and personal goals. Unlike many mortgage brokers who often adopt a one-size-fits-all approach, Cara took the time to delve into the intricacies of my financial landscape, crafting a bespoke solution tailored to my specific needs. This personalized touch not only reassured me but also served as a testament to her dedication to client-centric service.Communication, or the lack thereof, can often be a stumbling block in the mortgage acquisition process. However, with Cara at the helm, communication transcended mere correspondence; it became a cornerstone of our partnership. Throughout every stage of the process, Cara ensured that I was kept abreast of developments, promptly addressing any queries or concerns that arose. Her transparency and accessibility fostered an environment of trust, enabling me to navigate the journey with confidence and peace of mind.Moreover, Caras expertise and proficiency in her field were truly remarkable. Her comprehensive understanding of the mortgage landscape, coupled with her adeptness in navigating its intricacies, was nothing short of commendable. Whether it was elucidating complex financial jargon, negotiating terms with lenders, or expediting paperwork, Caras proficiency shone through at every juncture, transforming what could have been a daunting ordeal into a streamlined and efficient process.Furthermore, Caras unwavering advocacy on my behalf was a testament to her dedication and commitment to her clients best interests. She left no stone unturned in securing the most favorable terms and rates, ensuring that I not only obtained a mortgage but did so under the most advantageous conditions possible. Her tenacity and diligence were truly exemplary, underscoring her unwavering commitment to client satisfaction.In addition to her professional acumen, Caras affable and personable nature further enriched the overall experience. Her genuine warmth and empathy fostered a sense of camaraderie, transforming what could have been a purely transactional interaction into a meaningful and enriching partnership. Whether it was offering words of encouragement during moments of apprehension or celebrating milestones along the way, Caras personal touch infused the journey with a sense of camaraderie and mutual respect.In conclusion, my experience with Cara Hawkins surpassed all expectations, epitomizing excellence in every facet. From her unparalleled professionalism and expertise to her unwavering commitment to client satisfaction, Cara exemplifies the epitome of mortgage facilitation. To anyone seeking a seamless and rewarding mortgage experience, I wholeheartedly recommend entrusting their journey to Cara Hawkins. With her at the helm, success is not just a possibility; its a certainty.

Cr
Review №156

Brad was exceptionally helpful and communicative during the normally stressful time of financing a house. He made it extremely easy to file the paperwork and made sure we had a thorough understanding of what was happening during each step of the process.

Yv
Review №157

Can not thank Juan enough for all the help he provided! He’s knowledgeable advice show the level of expertise in his field. I appreciate all the help he provided us!

Ma
Review №158

Communication was excellent throughout. Always kept us informed and answered our questions promptly. The entire process was stress-free. We felt confident and secure each step of the way.

Li
Review №159

Gracie and her team were phenomenal. Although we had several set backs, she maneuvered them so well and we were able to purchase our first home through their expert knowledge.

Vi
Review №160

Love working with them , always help my clients get the best rate and makes the process as simple as possible. Responsible and professional .

Il
Review №161

Cara and her team were great, responsive and available at all times. Always very willing to answer all my questions and concerns! The process went very smooth! Thank you so much, we really appreciate it!

O.
Review №162

It was a great experience working with Chuck! He made my loan process so smooth. I didn’t have to worry about anything. He communicated effectively and was always ready to answer all my questions. At the day of my closing, he came to surprise me and came bearing gifts. I was pleasantly surprised! It was indeed an amazing experience working with Chuck. Highly highly recommended! I look forward to working with him in my next home.

Jo
Review №163

We had a truly GREAT experience working with Cara at Town Square Mortgage and her mortgage team for several reasons. First and foremost, their exceptional communication skills made the entire process smooth and hassle-free. They were always available to answer our questions, and update us on the progress of our application.Additionally, we appreciated the teams genuine care and professionalism. They made us feel valued as clients and were always respectful and courteous in their interactions. This personal touch made a significant impact on our overall experience.Lastly, the efficiency and speed at which Caras team worked were truly remarkable. They managed to process our mortgage application quickly, ensuring that we could move forward with our plans without delay.

Cr
Review №164

Joella helped us a lot in our process, we are very grateful for her kindness and professionalism.

An
Review №165

Giovanna made the loan process super easy by making sure we had everything we needed and reaching out every single time there was something we needed to sign electronically or email her. A very wonderful experience that Giovanna made for us.

Ic
Review №166

Working with Imelda was fantastic! She is super responsive and communicated very well throughout the entire process. Would definitely recommend her!

Cl
Review №167

Maria was amazing to work with and was very helpful throughout the entire process. She always kept in touch with us and made the process very fast and easy. As first time home buyers, I genuinely appreciate everything she did for us. We truly enjoyed working with Maria and definitely recommend her!

Co
Review №168

Cara and her team are strong advocates and advisers to our clients. We love to partner with her to meet our clients needs. She listens, directs, and delivers. She sets clear expectations, communicates throughout the process and successfully gets us to the closing table. Its great to work with such a knowledgeable, caring professional!

Lu
Review №169

Exceptional Lender – A Beacon of Financial Excellence!I recently had the pleasure of working with Gracie and her team with Town Square Mortgage, and I cannot express enough how impressed I am with their services. From start to finish, my experience with Gracie and her team was nothing short of exceptional. They truly embody the qualities of a lender who goes above and beyond to meet their clients financial needs.

Re
Review №170

I want to express my gratitude for the exceptional service provided by Chad during the home loan process. He demonstrated an impressive level of honesty, patience, and understanding throughout the entire journey. He took the time to address all my questions and concerns, making the process much smoother and less stressful. Chad truly went above and beyond, and I highly recommend him to anyone in need of financing for their dream home. Thank you for your outstanding support!

Am
Review №171

We had a great experience with Regina and her team. Id highly recommend her to anyone looking to buy in the near future. Dont let the process overwhelm you, because with the right team things will go smoothly

Ka
Review №172

Most Important detail is to get to the closing table on time, and this took place. Many thanks for making it happen!I only chose 9 bc this is the only transaction weve been in & i have a preferred lender I work with regularly. Good luck to you!

Ca
Review №173

As a new home buyer, Jonathan Angulo did an amazing job at making sure I was on track on my loan process. He also worked with me in calculating the different scenarios I had available to me when making my purchase. Jonathan does an amazing job at communicating exactly where you are in the loan process, what it is needed next and clarifies and simplifies the process to make it the least amount of a headache as possible. It was great working with him and I would recommend to anyone looking to buy a home.

La
Review №174

Kathy Gaitin and her team are great to work with, Kathy’s extensive knowledge always helps our clients understand the process and the importance of listening and taking her advice. She always goes above and beyond with customer service.

Je
Review №175

I cannot tell you how smooth Cara Hawkins and her team made our home buying experience! They made it as stress-less as possible! The home buying process is so extremely exhausting but they made it so incredibly smooth and bearable!! I am truly grateful for them as I know I am not a super easy client with my abundance of questions and concerns! They addressed and answered every single one of them unwavering!! I will forever be grateful for such an amazing experience!! Thank you for EVERYTHING!!

Ch
Review №176

As a REALTOR, I have had the privilege of collaborating with numerous loan officers over the years, but working with Cara Hawkins at Town Square Mortgage has been an absolute game-changer. Caras exceptional skills and dedication have truly set her apart in the industry, making her my go-to choice for clients seeking mortgage financing.Caras knowledge of the mortgage market is unparalleled. She has an in-depth understanding of various loan products and the ability to match each client with the perfect financing solution. Time and time again, I have witnessed Cara craft mortgage packages that not only meet but exceed my clients expectations, ensuring they can secure their dream homes.What truly impresses me about Cara is her unwavering commitment to her clients. She is responsive, proactive, and always ready to go the extra mile. She works closely with my clients, providing them with clear and concise information every step of the way. Her communication skills are top-notch, and her ability to demystify the mortgage process puts my clients at ease.Caras dedication to ensuring timely closings is a testament to her professionalism. She navigates the complexities of mortgage transactions with grace, handling any challenges that arise swiftly and efficiently. Her ability to keep transactions on track has saved my clients from unnecessary stress and delays.In the fast-paced world of real estate, its crucial to have a loan officer like Cara Hawkins on your side. Her expertise, reliability, and genuine care for her clients make her an invaluable partner. I can confidently say that she has contributed significantly to the success of many of my real estate transactions.If youre in search of a loan officer who will not only meet but exceed your clients financing needs, look no further than Cara Hawkins. She consistently delivers excellence in her work and is a true asset to Town Square Mortgage. I highly recommend her to any realtor seeking a loan officer who will elevate their clients home-buying experience.Thank you, Cara, for being a trusted partner and for consistently exceeding our expectations. Your dedication to your craft is truly commendable, and I look forward to many more successful collaborations in the future.

ra
Review №177

Bryan is very helpful in explaining the ins and outs of you getting your loan. He goes though all the steps with you so you understand everything. If you have any questions he will get back to you right away. He also keeps you informed of everything throughout the whole process. He is very easy to work with and knows his stuff. Would give him 10 stars if we could.

Am
Review №178

Vicki exceeded all expectations! Throughout the entire process, she was an absolute rockstar. Her dedication to keeping me informed every step of the way, coupled with her unwavering availability – even during weekends and evenings, and even when under the weather – truly stood out. As a first-time homebuyer, I leaned heavily on Vicki for guidance, and she delivered beyond measure.Her expertise not only educated me but also alleviated much of the stress associated with the homebuying journey. Vickis ability to anticipate my needs and communicate in a relatable and easy-to-understand manner made the process seamless. It was evident that she genuinely cared about my well-being and was genuinely excited for me throughout the entire journey.Vickis dedication to her craft and her clients is unparalleled, and her commitment to delivering excellence shines through in every interaction. I cannot thank her enough for making my homebuying experience not only successful but also enjoyable. Vicki is a true gem, and I am incredibly grateful for her exceptional service and support.

Os
Review №179

Very easy to communicate with and knowledgeable of every topic. Definitely would recommend to close friends and family.

Ro
Review №180

Joella and her team are hands down the best. Made our loan process run so smooth! Recommend her to everyone I know

Th
Review №181

Vicki was amazing at getting me my house. Very friendly and professional

La
Review №182

Wow! Gracie & her team were very patient and provided lots of knowledge throughout the whole process. We were about to sign a rental agreement for another year about 2 months ago due to us not having everything in order for the purchase of a home. We spoke with Gracie & she educated us on the possibilities of being a home owner & pointed us to the right direction to handle the things we needed to. Before you know it, we sent her our documents through the app & we were pre approved. Now we are homeowners! So many changes in just a short period of time & we could not be more excited for the opportunity made into a reality.

Ja
Review №183

Cannot recommend this group of people highly enough. From start to finding, jeff and his team made this feel so simple. Easy to talk to and will recommend to anyone buying or selling. 1st class service all the way!

Je
Review №184

Chad Pennington helped is through the mortgage process on our new home, and I cannot speak highly enough of him! If you want transparency, responsiveness, and a helpful partner in your mortgaging process, I 10/10 recommend Chad and Monument Mortgage. Everyone we worked with was helpful, and the app is so nice - we were able to follow along in real time and have transparency into the process. Thanks, Monument and special thanks to Chad! We are so happy in our new home!

re
Review №185

Working with Daniel felt like having a knowledgeable friend by my side, guiding me through what could have been a stressful ordeal. Their professionalism and genuine care for his clients shone through in every interaction. He wasnt just interested in closing a deal; He was genuinely invested in my financial well-being.I can confidently say that [Daniel is a true lifesaver. He turned what could have been a daunting experience into a seamless journey. If youre seeking a loan office that consistently delivers excellence, communicates flawlessly, and excels in navigating even the toughest situations, look no further. Daniel has set the bar incredibly high, and I am grateful for his exceptional service.

Ro
Review №186

TOWN SQUARE MORTGAGEJoella, Laura and Audrey are knowledgeable, professional and fun to work with. Their buyer app is an incredible and important tool. I strongly recommend!

Sa
Review №187

Chad is very helpful, kind, and always had a positive attitude through the whole mortgage process. He is there when we had questions any time of the day. He made the home buying process easy and smooth. The monument square app was so cool and easy to use.

Ak
Review №188

Chuck communicated very well with me and my client. I really value those who respond quickly and understand the urgency of some situations and Chuck was able to do that for this deal. His expertise and support helped us close this deal which is why I highly recommend him for your future business.

An
Review №189

It was great working with Cory. It was difficult working with Nicole and she truly made the process the worst for me and I wouldnt want to work with her again.

Be
Review №190

Jonathan was extremely helpful in walking us through every step and answered all our questions. He was always open to explaining different options to make our loan fit our lives.

Ka
Review №191

Excellent communication throughout the loan process. I can always count on Cara and her team to get the job done!

Lo
Review №192

Joella and her team are the best in the business. They go above and beyond to get to you and your clients to the closing table. Communication is key to me and they are always available to answer my questions and my clients questions. Love the Benson Team!!

Am
Review №193

Cara is insanely knowledgeable and helpful through the whole process. She goes above and beyond to ensure the best rates and service, hands down. She showed up to my closing and was so nice and friendly and did more than any other lender would ever do!

Li
Review №194

Chad was absolutely amazing. Anytime something unexpected came up , he was right on it and fixed it asap and stayed in communication constantly. We just bought our very first home. And we couldnt have done it without him!!

Le
Review №195

We really appreciated the communication and willingness to answer any and all questions we had during the process. We felt like we were well represented and backed when needed by Jonathan. We felt like he went above and beyond.

Jo
Review №196

Thank you Lino for making the loan process so smooth and easy.I will totally recommend Lino Espinoza. He is great at what he does.He went beyond and above to help My family and I to get the best loan.First time homeowners and was a little nervous to start the process but thanks to Lino for helping and answering all my questions.

Ma
Review №197

Christina, my Loan Officer, was very knowledgeable, reliable, available, extremely helpful, and supportive throughout the loan approval process. Town Square Mortgage easy online portfolio was very easy to upload documents and sign documents. I was able to see the process of my home loan step by step.

Di
Review №198

I went with TSM because I follow loan officer Joella Benson on instagram. I would see her posts and stories and how helpful her team seemed with a variety of different circumstances with their clientele. While I didn’t expect my hand to be held I expected the service depicted on her social media. She boasts about her team going above and beyond to get you into your dream home. I went through her app and was rerouted to who I’m assuming is a team member of hers. The team member called me, gave me a possible loan amount and that was it. No further assistance or communication.This is my first time buying a home and this experience really dampened this whole process for me.I am very disappointed by my experience. I had envisioned this going differently than how it did. Note to anyone who comes across this review: don’t believe all the social media fluff!! The whole experience was very turnstile, get them in, get them out.

Am
Review №199

Jeff and team are top notch! They helped minimize the stress of our home buying experience ensuring we were ready to close with no surprises along the way. They truly made the entire experience seamless with constant communication, offered an easy to use portal, and ultimately found us the best loan program. We would absolutely recommend and use Town Square Mortgage for future purchase or refinancing needs.

Information
1 Photos
199 Comments
5 Rating
  • Address:17300 Dallas Pkwy Ste 1030, Dallas, TX 75248, United States
  • Site:http://www.tsmlending.com/
  • Phone:+1 972-292-7600
Categories
Working hours
  • Monday:9 AM–5 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:9 AM–5 PM
  • Thursday:9 AM–5 PM
  • Friday:9 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Similar organizations