Cleaver-Brooks Sales & Service

I bought a 150 lift release valve , not even a year ago 700-900$ and it lifted at 130 psi and reset at 60 psi cleaver brooks wanted to come out from Dallas to Canton and hydro the valve on my boiler , because they say they have no way to test a valve at there shop ?I said they could but I would not pay for the trip , to make a long story short I will not ever call them again , it’s a shame to too, they said they can’t look up a Invioce that someone else at cleaver brooks did , the guy was Daniel wantland , I find all this really hard to believe I highly do not recommend cleaver brooks Danny , Ayers

November’20 -Charged 8 man hours for boiler too hot to work on. It was cool after 2. Of course their guys saw opportunities here. They came back next week and did a good repair spot weld.Many man hours again. 2nd guy was not needed I figure.. Maybe someone knows better for spot weld repair. Not sure how many hours were charged for repair, but safe to guess it was more than the 8 for the turn around job. Lots of man hours and 2 guys - good repair though

We have a very sophisticated technology for water reclamation which is patented now globally. It is first of its kind, for sure. The Engineering Department at CB Service dug into it and gave great support to our company. They very quickly understood our unique process and assisted in developing the much-needed manufacturing drawings which even included improvements to the original design, thereby saving costs in manufacturing and providing serviceability for the product. Very knowledgeable people to work with.

I am the Facility Mainteance Manager at Brasscraft Manufacturing Company. Our Gas Combustion Linkage failed at 4pm yesterday. I called and got he on call center. I was called back in about 30min by the oncall boiler service tech. He already had the data plate information on our boiler and went to his local shop found the part and was at our plant in 1 hour. He had our boiler back in service by 8:30pm. Great Company, Great Service Tech, and a Great Experience.

I am beyond infuriated with how this company runs. All they care about is, How fast can we get these guys working to make us money? Not a speck of care about their health and safety. Just make money for the people at the top and if you get sick, tough luck.

Great company to work with. Provided timely service that met my expectations in terms of quality and pricing. Would certainly work with them again.

Technician was professional, knowledgeable and friendly. Great service, would not hesitate using them again

Very easy company to deal with, did what they said they would do at a fair price. What more can you ask ?

Very good company to do business with. The Operations and Purchasing folks are a pleasure to work with.

Did not follow through with obligations. Guess I should not be surprised when a salesman did not stand behind what they stated.