Dallas Heating and Cooling

112 Gallion Dr, Dallas, TX 75227, United States
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Dallas Heating and Cooling
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Ro
Review №1

Called today to have them check out my unit and work up an estimate to replace my unit.They showed up on time, the gentleman was polite, and courteous. He looked my system over and give an estimate. He took the information and said he would work up a replacement bid and email it to me.This is the second time I’ve used their services and have been very happy both times.I would highly recommend them to anyone needing repairs.

Je
Review №2

Wonderful service! The technician was friendly and efficient. He was knowledgeable and solved our issue! Highly recommend Integrity Air.

La
Review №3

Phenomenal customer service and detailed explanations for me as a customer is important! Brycen exceeded my expectations and has me considering other services they offer because of how thorough a job! Thank you you for the great service! Integrity Air is my new servicer for all things air condition!

Ca
Review №4

The tech was very knowledgeable on his work and great customer service. We use your company when we every have problems and have been very satisfied with your service.Thank you so much.

ka
Review №5

Isidro has serviced our office AC, and did such a great job I switched to them for my home AC.1/16/25 Heater making strange sound. Office worked with me to get my preferred repairman out before cold snap next week. And work was accomplished in one visit - after hours. Isidro did a great job - still 5 stars!

Me
Review №6

Isidro Salinas was incredibly thorough with his inspection of my furnace and his customer service was impeccable. The photos he took and shared with me confirmed my damages, as a second opinion, and I appreciate his candor while discussing my options. I’m grateful and will certainly recommend Integrity Air Conditioning to my friends and family.

Wi
Review №7

Tech was prompt, listened to my summary of what happened and quickly diagnosed the issue. There after carefully explain options and associated costs, along with respective warranties. We went with replacement and that was scheduled the next morning! Very pleased with the expertise, the ability to break it all down into payment terms and promptness in resolving

Ru
Review №8

First time customer and have never had a better experience with an HVAC company. Arrived early (and communicated well that they would be early). Kenneth was professional, extremely knowledgeable, and got us fixed up fast. Would absolutely recommend Integrity.

Ch
Review №9

Integrity has always been top notch to work with. We purchased our unit from them and they continue to provide excellent service after the sale. Thank you Kenneth for taking care of us!

Re
Review №10

Very nice people from scheduling appointment to customer service from James..He explained everything that was wrong with our Ac/Heat unit. He recommended what needed to be done. I’m very appreciative with his decision making to make our family safe.

En
Review №11

We had two new units installed by Integrity a few months ago and we couldnt be more satisfied. I can enthusiastically recommend them -- friendly and knowledgeable.

fr
Review №12

We found Integrity Air one day last summer when our AC went out. They offer 24/7 service. Kenneth is our tech, and we highly recommend him. He has been out several times over the past two years for service/maintenance, and he is extremely knowledgeable, professional, and his work is high quality. Yesterday, my condenser fan motor went out after hours and he was out here within the hour and worked in the dark of night to get us up and running again. You won’t regret giving Integrity a call!

To
Review №13

Great professional service which goes well with its name, Integrity. The personnel both on the phone and on site have always shown their knowledge, strait forward, answer questions with sincerity and honesty, and courteous.. I would recommend this company to anyone who expects the best relating to conditioning service. Thank you.

Ke
Review №14

Called and let me know arrival time. Was very effective. Wore shoe covers and did annual maintenance. Very friendly.

Lo
Review №15

Always 5 star service. We keep the annual service plan going for maintenance and they come out each Spring and Fall to check our system and provide recommendations. Recently they saw that my warranty was about to expire and I had my receipt from them showing date of purchase and they were able to help get it registered to ensure continued coverage for 5 more years, which was greatly appreciated!

Te
Review №16

We’ve had the Integrity Air membership for 2 years now! We love their service. They are friendly responsive and trustworthy. Today we had the most knowledgeable and trustworthy tech out. (Card below) please take a moment to request Jamie Beets as your service tech. Membership is only $20/month. It includes bi-annual maintenance free of charge, discounts on units, 0% interest financing, and unit cleaning. Can’t recommend them enough.

Ch
Review №17

An excellent experience! Johnny coming to the house is like having an old friend come over. I highly recommend

Hi
Review №18

Andrew arrived on time and was very efficient at checking over our two systems. General overview on site then a detailed report sent by email. Very happy with this routine maintenance.

Da
Review №19

Jonathan is the absolute best! I love him & I trust him even if I’m not here. He is honest & trustworthy, just a great genuine guy.

Si
Review №20

Very professional and kind will stay with them as long as Johnny works for them. He does a great and complete job.

Ji
Review №21

I appreciate that Kenneth took the time necessary to troubleshoot our HVAC unit and provide a solution that allowed a repair rather than replacement of the unit. Very thorough and knowledgeable and provided a good value for us.

na
Review №22

Always a great experience. David is always on time and is always thorough. He keeps me informed and answers all my questions to my satisfaction. He is thoughtful, polite and very professional. I feel very comfortable while he is in my house.

Wi
Review №23

Once again Integrity to the rescue. On the last visit, they noticed a fan motor was vibrating loose and making a significant amount of noise. Today, all in one trip, the fan motor was replaced and is completely quiet. Better to do it now before scorched earth season arrives. I have lived here, off and on, for 60+ years. Do yourself a favor and don’t mess with the other companies; you will save money, time, and aggravation.

Cr
Review №24

Integrity Air Condition has been servicing our family home since they were Kirk and started their business. Its always a pleasure to deal with any of their employees. Having the bad news that came today, felt like it came from a family member. Some one you know and trust. Thanks Daniel for taking care of us all these years!

Co
Review №25

I had to replace my furnace and Integrity came out quickly and got me squared away. The techs were pleasant and knowledgeable, and I now have a company that I trust to perform maintenance. Kenneth Antuna was especially helpful.

Kr
Review №26

I have used Integrity AC since they were Carrollton AC. Their technicians are experienced and know what they are doing. They are friendly, they answer my questions, and they wear those nice protective booties in my house. I bought two full systems from them within the last 4 years and I have been happy with them at every step.

Aa
Review №27

Scheduled a late time to do winter maintenance. Accidentally stayed late after work, having forgotten appointment. They were kind and understanding, and the tech waited for me to get home. First class service. Have used them for years.

Da
Review №28

I have used and continue to use Integrity because they are professional and personable. The techs are courteous and well-trained. I have confidence that my HVAC system is well-maintained.

JD
Review №29

Integrity AC (AKA Carrollton AC) has been our HVAC service provider for several years and, this fall, as always, they arrive as scheduled, and complete service efficiently. This time they had to work around remodeling project going on at the same time, and did so with grace and generosity. We subscribe to their annual service deal and appreciate the reminder to schedule the second installment of the contract.

Sa
Review №30

Kenneth was friendly and professional. He knew what was going on with my heater right away. I appreciated him being on time and getting it done quickly.

SC
Review №31

Daniel is always great! He was on time and very efficient. Integrity doesn’t push unnecessary services. I highly recommend them!!!

Do
Review №32

Update 10/28/2024: Brycen achieved again! He checked the cleaning work and everything still looks good. He cleaned an additional sensor and suggested some ways we can better purify the air in our home. I highly recommend Integrity Air.

Tr
Review №33

Professional courteous honest upfront service. I feel totally confident recommending this company.

De
Review №34

Brycen did an excellent job. He suggested a couple of things we could do to be more efficient. He completed everything we agreed to with no issues. He has a great personality, very friendly and outgoing. I would like Brycen to do all our maintenance in the future.

Jo
Review №35

Johnny, the tech, was punctual, knowledgeable, professional and did an excellent job. I was so impressed that I signed up for the Integrity A C annual program . Highly recommend!

Me
Review №36

The team at Integrity Air are great. The customer service was excellent, scheduling was efficient. The technician Jaime was on time (early actually), friendly & great at his job (same day fix). Overall the service & experience with Integrity was superb. Thank you.

Cy
Review №37

Not the same company I used to deal with. James was great! But your price was ridiculous. I had a new / used heat pump this year so I wasnt exactly sure what was wrong with it. Well, it was the same thing that happened with my old a/C.I can understand charging me double what the part cost. Maybe even triple. But charging me $328 for a part that cost less than $20 online is ridiculous.I had used Russels for years (now imperial) but I wont use you any longer. Also, no referrals from me. I will tell the city I work for to seek better pricing as well.But I do appreciate James quick response and customer service. He is an asset. Your prices are not.

Ta
Review №38

Friendly, fast and helpful. The only tough thing was being firm about what we needed done and could afford. Once that was established, everything went smoothly!

Mi
Review №39

We were having problems with the AC unit not cooling our unit at The Towers when we came back into town on a Friday. Johnny from Integrity came by at 6pm and was able to get the unit cooling again. As a bonus, he’s very familiar with the procedures at The Towers. We definitely recommend Integrity AC.

La
Review №40

We had a very old chimney cap on our house that wasn’t functional or practical. A friend of ours referred us to Greg at Taylor Services. He was SUPER to work with. He was responsive from the first call. He sent Star to us to review our chimney problem & come up with a solution. She stayed on top of our process the whole way! We never had to call her to find out what came next! She not only built a new chimney cap but also cleaned out our flue which hadn’t been done in years!! She was responsive, engaging and informative! We finally have a great, working fireplace we love and feel safe using! We are now Taylor Services loyal customers for life! Thank you, Greg & Star!! The Cooleys

Te
Review №41

Customer Service is always the best with this company. They are mute and always clean up after themselves and they always give me updates and information needed to keep my system running smoothly.

ro
Review №42

I want to thank you for being so nice and informative with my wife, I had to work and couldnt be there,I was worried about my wife being taken advantage of, I was wrong she stated the tech explained everything to her and assured her everything was working as it should and if anything else happen she should call and they would come back. Thank you so much for your honesty.Rodney Sumbler

Th
Review №43

James was very thorough and presented options for better efficiency.Integrity HVAC will be doing my AC from now on

La
Review №44

Kenneth at Integrity was a pleasure to work with. The house’s return lines were not up to handling our new AC unit’s high speed. Kenneth diagnosed and solved the problem. He paid close attention to all the details of the work, and was not satisfied until we were satisfied.

Or
Review №45

I had a clogged A/C drain line. While I was able to clear the clog myself, the drain pipe was damaged and I fixed to the best of my ability but needed additional help since additional leaks were causing a bigger problem. I contacted Integrity after 3 failed attempts to reach other companies. Chris came through the following morning and quickly diagnosed the problem while also giving worst case scenario advice. He replaced what was broken and Ive had no issues since. Price was reasonable and the service was prompt and painless. Highly recommended.

Ma
Review №46

David was our technician and he was amazing. You just don’t see that level of expertise, honesty, and customer service anymore. He was knowledgeable and capable, thank you for your help!

Te
Review №47

Brycen did a great job. He was very accurate on the prices. I will use Integrity Air Conditioning again.

Ke
Review №48

James was professional, knowledgeable and easy to work with. He identified the problem and had our A/C back up and running in no time! I recommend Integrity to anyone in need of A/C or Heat repair.

Ut
Review №49

David is amazing. He always takes good care of me. He is the only tech I deal with. My unit is old and he always has the right answer. Because of him I getting both my units replaced with this company. Thank you .

ka
Review №50

Johnny has been taking care of us for a long time. Always on time, professional and does an amazing job! Highly recommend his services. Thanks Johnny!!

La
Review №51

Wonderful company and wonderful employees. In this heat to have your ac unit die has to be the most awful experience. But then there’s Integrity and my new unit was installed the next day. Awesome company Awesome employees.

Da
Review №52

Most excellant,James did very well .We have had Russell Air for yrs. Hope Integrity will do as well.

Ti
Review №53

Great service. Explained everything in detail and easy to understand. No issues since fixing our a/c system. Kenneth has done a great job.

Ch
Review №54

My AC unit from the early 80s went out recently. I called and he showed up, even though it was raining, to help me get an estimate.He was friendly, highly informative, and little funny, haha.I scheduled my installation for 3 days after the estimate. For a great price too!(Btw price didnt change after install, no funny games, just honest an honest sale)His team showed up for installation on time. Their objectives were very clear. Cleanliness was a concern from the second they got there (tarps, sweeping, etc). Everyone on his team was very respectful and professional.People from his team made sure I registered my parts/warranty on the Internet correctly. He even had a guy to help me with that!I have now have a quality, modern, and efficient AC unit. Also its much quieter, as my old unit had a really loud contactor that sounded like bricks clapping together, haha. Now, my new one just eases on, pushes the air out.

ge
Review №55

Very good service team . Prompt and pleasant service . Johnny has been working on our properties for many years and truly is a great guy to help with your air and heating needs .

Te
Review №56

Integrity Air Conditioning was able to send a serviceman the same day. CJ knew his business and fixed my problem quickly!! Would definitely recommend and use again.

Ja
Review №57

Great service. Always on time thorough and professional. Friendly and knowledgable service pros.

Ji
Review №58

Kenneth was very helpful, knows what he’s doing. Explained everything very well, extremely happy with work done.-recommend integrity A/C 100%

Ji
Review №59

Kenneth was great. Very knowledgeable and caring. Would recommend him highly!

To
Review №60

David is a very knowledgeable and professional technician who is able to describe our HVAC units performance in simple terms. Thank you David.

Em
Review №61

Air condition tech showed up quickly and promptly diagnosed and addressed the problem. Reasonable price. So thankful!

ch
Review №62

Johnny was skilled and took the time to explain to us what needed to be done. He was professional and knew what he was doing.I’d highly recommend him.

Ch
Review №63

I have been with this team for decades and have always had excellent service. Couldnt be more please.

Dr
Review №64

Always professional and unobtrusive and he even came out the day after Thanksgiving! Highly recommend!

Ad
Review №65

Kenith did a great job.He is a very nice considerate personThank you

Ro
Review №66

This company proved to me that they will stand behind their work. Experienced techs and great communication. I am happy to recommend

Al
Review №67

Great customer service!Prompt and courteous responseGladly recommend this company

Mi
Review №68

Integrity AC is highly recommended. Fast and friendly.

Da
Review №69

Tech was on time, exceptionally efficient and out in a timely manner. The unit was working and only requires some very minor tweaking.

JE
Review №70

CJ was great .... Install looks amazing... Explained how to change the filter and made sure system was working as best as possible cleaned up work area and was super efficient

Le
Review №71

The tech has serviced our ac in the past. He was on time as usual, congenial, and quick to work. He had us diagnosed and going again in no time.

Ja
Review №72

Very nice and friendly technician. I am getting another quote however.

Am
Review №73

This is the second time I’ve used this company and I highly recommend them. Very friendly, they keep me up to date every step of the way, and are quick to get someone out! Jamie is a great tech!

Co
Review №74

Very professional and friendly service. Took extra time to walk us through his troubleshooting process while 110• outside and 135• in the attic!

Le
Review №75

My AC unit stopped working around 3am. I called Integrity around 3:30am-left message. I received text message at 7:45. I called office to see when a technician could come out. They said today between 1&3.The tech arrived and corrected the problem.AC unit is still working fine. Technician very professional.

Ki
Review №76

Our tech specialist, Jamie B., did was very knowledgeable and did a thorough check on our equipment for the Fall Maintenance.

Ke
Review №77

Great customer service! I was a customer when they were Kirks and they are still a good company to work with.

Di
Review №78

Excellent technician, professional, polite, explained everything he was doing. Highly recommend this company.

De
Review №79

Johnny was our service technician. He showed up right on time. He was professional and friendly.

Da
Review №80

I called at 4:00pm and Lauren with Integrity Air/Kirk Air was able to send CJ out to fix our Carrier thermostat within an hour. Excellent service again from very professional and kind people. Thank you.

Mi
Review №81

Very fast service today. Carlos was quick and found the problem and fixed it. Thanks!

Sa
Review №82

We appreciate the great work and professionalism that John Dubek provides us.

de
Review №83

On time, great communication before and after appointment, very friendly and efficient….Bryson

Al
Review №84

I have used Pape for years but a different home. The first tech appeared to be unsure of what he was doing or what he was even looking at. I never saw numbers or photos of the unit functioning as before with Pape. He asked several questions and was critical of the work done by the company who installed the unit. Another tech came out on a different day, he was more knowledgeable but definitely a salesman and con artist. He admitted to spending the night researching. This company brought Pape after the owner retired and many others to make money not genuinely help you. Consumers be aware and shop around.

St
Review №85

Tara, Lauren and Daniel are true gems and deserve atta-boys! Tara and Lauren got us an appointment right away (on July 4th!) for a service call to help with our hot house! They are so sweet and kind. Daniel came over and diagnosed a dirty coil and was so honest and helpful. You never know who is going to show up and talk over your head about things that you know nothing about. That does not happen here! They are fair, honest and affordable. No need to look any farther for the best, youve found it!

Sh
Review №86

Technician arrived early, worked efficiently, provided solutions, and offered suggestions to maintain and extend our HVAC system. I experienced personable and practical service.

Al
Review №87

Johnny is awesome! Great service and super thrilled my AC is working again. Was happy to learn there’s a financing program with the new units.

Kr
Review №88

This business was HVAC by Russell. They were bought by Integrity. While my technician was outstanding, I will not be using Integrity because their pricing is unreasonable.

Ke
Review №89

Integrity air-conditioning is a fantastic company I have been using them for over 18 years now , there technicians are great at there diagnostics, and there prices are very competitive. Thank you Integrity air-conditioning

Pa
Review №90

Fast, professional and extremely friendly! Great service!!

Do
Review №91

Great service. The serviceman was on time and provided great service. He fixed my problem right away.

Mi
Review №92

It took a while to find the corroded wire that was the culprit in stopping my AC system. Kenneth did a great job of figuring it out and the system is working great. Thank Kenneth and Integrity Air.

Le
Review №93

I have done business with Russell and Patti since the 90’s love them- Johnny has worked with them about 10 years- he is a fantastic person and a great tech.

G
Review №94

Great experience with Integrity again! Thorough maintence check and great customer service!

Pa
Review №95

During the hot summer of 2023, my a/c quit on the weekend. Carlos came early on Monday morning and thoroughly check it out and discovered a new unit was necessary. They found an excellent choice for me and installed it the next day. They were thorough, knowledgeable, competent, and respectful. I used them for many years as Kirk Air Conditioning and they seem to have kept their integrity and competence.

Na
Review №96

Very skilled and reliable. Kenneth is really the man of Integrity.

St
Review №97

They do excellent work and their technicians are friendly and easy to work with.

Ma
Review №98

Repairs were done quickly and on time.Very good service.

Ch
Review №99

Chris Martin went above and beyond to find most affordable solutions for my family. He took a lot of time to investigate and solve multiple problems, while explaining everything to me. In end my 19 yr old air handler just could not be saved without significant additional expense and risks, so we went about getting a new AC. Angel and Felix were fast and efficient with the install, and brought to my attention a problem with the new equipment that was the manufacturers fault, which they are going to fix. I wouldnt have noticed w/o Angel pointing it out. Everyone I have dealt with at this company has been kind, friendly, and straightforward. I never felt pressured into a sale. Ultimately, Im very happy with my new heat pump and air handler, and I wish I made this decision sooner given the hell of this past summer and high electric bills. I learned a lot about how air conditioners work just by asking questions and observing. This is one of the most pleasant customer service experiences I have had with any company in a long time. I would fully recommend them to my friends/family with any AC problem.

Fo
Review №100

As usual, C.J. is always very helpful and professional. We highly recommend this company .

Sa
Review №101

I have used Integrity for 13 years. They are honest and dependable. Brycen did an excellent job- problem solved. Highly recommend.

Co
Review №102

Isidro was very knowledgeable and professional. He did what was necessary to get my unit up and running quickly. I really appreciate how responsive the whole team was. It was a pleasure doing business with them. I am now a lifelong customer!

Ju
Review №103

Integrity Air stands behind their reputation. We have worked with Kenneth for the past year and found him to be friendly, professional, trustworthy and technically advanced in his knowledge of the trade. We highly recommend this company to anyone in need of the services they provide.

Su
Review №104

Very courteous and professional and resolved our issue that day!

Br
Review №105

Brycen is such a professional, thoughtful guy who helped me when I needed it most. I applaud Integrity for hiring this caliber of employee. Thank you

Gi
Review №106

Kenneth came quickly when we had serious failure of one of our units during extreme over 100 degree weather and worked very hard and efficiently on the weekend. He took care of the problem with our unit and installed several extra safety measures on top of fixing our original problem. He did a great job.

Ge
Review №107

They were friendly, courteous, very informative throughout the whole process. Will definitely be using them again when needed.

Ja
Review №108

Jonathan did a great job getting my HVAC up and running promptly. He was very competent and friendly. The price was reasonable too

Ma
Review №109

Integrity AC is my go-to team for any issues and maintenance concerns I have…they are extremely responsive, professional, and reasonable.

Ga
Review №110

As a successor to our beloved Kirk A/C, they do a great job. They bent over backwards to help me when my furnace failed in freezing weather. Everyone was friendly and courteous, and they replaced my bad, old furnace in very short order. A nice touch is that they send you a picture of the technician who will be coming so you can be comfortable letting them in.

Vi
Review №111

Daniel has been our tech for years and he is the best!

Ro
Review №112

Daniel Sanders serviced our HVAC and he did an excellent job.

ma
Review №113

Prompt and professional service! Very friendly and knowledgeable!

Br
Review №114

Daniel came out to perform my spring maintenance and was so kind, helpful, and courteous! I have used Integrity since 2007 or 2008 and will never use anyone else. They are competitive with pricing but for me, it really is their honesty. They don’t try to overcharge or ‘fix’ things that don’t need to be fixed. They really do have integrity!!

La
Review №115

Always get first rate service. Have used them for many years

Ch
Review №116

Great customer service. Service tech diagnosed issue and explained what needed to be done in a manner I could understand.

De
Review №117

These guys are the best! Always responsive, great service, highly skilled , genuinely good people and Always On It! Responsive and Reasonable!!!!

M
Review №118

Technician was great. Got things up and running quickly. Slight lack of communication with coordinating arrival time through the office.

Kr
Review №119

I Love Companies that are Honest, and technicians that are knowledgeable and extremely skilled with their craft. This company also provides a service plan to do maintenance throughout the year if you like to keep things running 👍 GREAT. IF YOU WANT A GREAT TECHNICIAN ASK FOR JONATHAN HES THE GREATEST‼️💪

Ro
Review №120

On time and performed the service in a professional manner. I would recommend this company to do business with.

Tr
Review №121

I’ve used Pape in the past and was informed that they have now taken over for them. Customer service was still excellent from the initial call to the tech Jonathan who came out. Will definitely continue to use them for future problems 🤞….hope it’s not to often though😂

Ni
Review №122

Everything was great showed me what he could do for me, how he would do it, call late yesterday for a quote they came out in the next morning, he took off his shoes even though I didnt mind him leaving them on, and very professional!

Jo
Review №123

Excellent service. Friendly and professional team. Worked clean and left the house cleaner than when they got here. And the a/c is great!

R.
Review №124

The technician was friendly and thorough in going over the service performed.

Ly
Review №125

Everyone who I have spoken to or had come do service is always kind and very informative.

Pe
Review №126

Evaporator Coil had a leak which was under warranty. The system needed Freon.The Tech overcharged the AC by 3 lbs.He intentionally released 3 lbs of Freon into the air.I was charged about $900 for about 6lbs of Freon.I thought I was calling Pape AC. Integrity bought out Pape and the name.

Sh
Review №127

Kenneth came out and saved the day. He was on time and very thorough in this explanation as to what the problem was. He also walked me through what I needed to do in order to continue to maintain my AC unit. I would definitely recommend future business with Integrity Air Conditioning.

Su
Review №128

Very impressed with Bryson who was professional, respectful and answered any of my questions. Highly recommend*****

Ve
Review №129

Integrity Air came right out to diagnose my AC unit. Unfortunately it was an electrical issue.

Re
Review №130

Very thorough and explained all the findings in terms a lay person could understand.

CJ
Review №131

This was my first experience with Integrity Air Conditioning. They performed the seasonal check of my system. I highly recommend them based on my experience with Daniel Sanders. He was professional, courteous, and knowledgeable. Very pleased!

Ke
Review №132

Integrity Air came out quickly and fixed the problem with the A/C. They are a good company you can trust.

Rr
Review №133

My parents have used this company for decades, and I just moved in to a condo that we are leasing. First week in on a Saturday the air conditioner quit blowing cold air. INTEGRITY air conditioning we’re not only professional, they were efficient quick to respond and were out here on time with a great attitude. He knew exactly what the problem was had the parts on the truck and has me up and running in no time this technician knew what he was doing now only that he was happy to be doing it. That’s hard to find these days.

Gi
Review №134

I made the mistake of hiring a cheap hvac contractor, who I found out was not licensed after the work was complete. He installed a metal furnace fau vent pipe horizontal. It even passed inspection with the city even though it’s not up to code. A condensation leak started through the drywall after the fact. We had to tear the drywall out. It was a very complex issue that multiple hvac contractors couldn’t figure out. I called Integrety Air. They sent their experienced techs to figure out a solution. They determined the most efficient way to address my issue was replace furnace with a high efficiency furnace, that way the pvc pipe could run horizontal through the same path with out tearing out even more drywall & putting a metal pipe through the upstairs floor & roof. These guys are straight shooters & honest. I highly recommend them. They are also the people to call to resolve complex botched jobs done by hvac contractors who don’t know what they’re doing.

Je
Review №135

James was amazing, very caring and helpful.

sc
Review №136

Just had my heater serviced by Kenneth at integrity Air.They were very prompt in getting here and the service was very professional and thoroughly explained!We will definitely use them again whenever we need!

Da
Review №137

Winter Tune up. Great service, Johnnys the best.

Va
Review №138

Very nice and let’s me know exactly what is going on with my unit and gets the job done quickly.

Ch
Review №139

Our tech, John, was very professional, courteous, and quick! Was very stressed to have an unexpected AC issue on a Sunday but was pleased that there was a same day appointment and fix. Very grateful, thank you!

Da
Review №140

Oliver is my go to guy at Integrity!They are efficient and professional!

Ha
Review №141

The company office and the service tech were very responsive to helping us deal with our AC issues. Thanks!

Da
Review №142

Jonathan is extremely nice and does a great job. Integrity needs to keep employees like him. Hope he stays my technician in the future

Da
Review №143

As usual : Johnny did an outstanding job!

Vi
Review №144

Thank you for the excellent service! Mr.Johnny

Si
Review №145

Our service tech (John D.) was punctual, thorough, respectful of our home and showed/explained what our issue was/why the A/C unit wasnt operating properly; and repaired it right away. Would definitely recommend Integrity AC.

Ca
Review №146

The BEST service we have come across to date. Jonathan has been so helpful and informative addressing HVAC concerns on multiple units. We highly recommend Integrity AC to anyone with service needs.

La
Review №147

Very thorough, explained issues to be addressed. No pressure.

Ja
Review №148

Technician Kenneth A. was knowledgeable, had excellent customer service and was a pleasure to have in my home. Will definitely use again and recommend Integrity to family/friends.

Sa
Review №149

I have used Intergrity Air for over 20 years for my AC, heating and insulation needs. They are the best! Super friendly, on time, reasonable and great at explaining what is going on. I highly recommend them!

Ga
Review №150

Integrity came out and gave me an estimate on several options to replace my a/c or HVAC. Very pleased with the professionalism of their Tech, Jonathan. Explained everything thoroughly and tried to work within my budget as much as they could.

Pe
Review №151

Integrity Air is a great, low price and very quick to be onsite and fix issues. Have a challenge I am working through with them on a broken hinge on a relatively new mini split air handler, but I expect that to be replaced by their staff with the same integrity they have exemplified to date.

Ro
Review №152

Thank you Kenneth / Integrity! I am loving the new split system HVAC unit you recommended and installed! Excellent job on the installation and very helpful to make sure I am happy.

Ro
Review №153

The service tech T. Sifuentes, did a great job!

Ma
Review №154

Jonathan was excellent.. Had our AC system working quickly and he was very informative. Because of him, we will be using this company going forwars.

Di
Review №155

Jonathan solved problem quickly and efficiently. We’re in the middle of a heatwave and I got next day service on my air conditioner. And he was early!! Good job!!

Ph
Review №156

On time for appointment and very knowledgeable. Fixed the problem and was very professional. I will be recommending this company.

Ma
Review №157

Very knowledgeable about the mini split systems. Great service. Friendly. I will be calling again for future needed appointments.

Jo
Review №158

The technican was very attentive to servicing the A/C. Very happy!

Ch
Review №159

Kenneth was very professional and helpful. Explained the problem and solution in details I could understand. He came on Fathers day! Thanks so much!

va
Review №160

Spent 4000.00 for a new unit, several years ago, never worked properly, froze up ever day several times a day. Owner came out probably 20 times, could not figure it out. Finally kinda washed his hands and left me hanging. Ive had to buy window units throughout my house. The unit now does not work at all, works like fan is on and zero air coming out. Its so apparent that this unit is either a lemon or not installed property, but Ive just had to accept it. Tried to contact the maker and they said to contact the installer! Its been a huge joke.

Me
Review №161

Absolute gem of a find! Saved me from replacing a system twice now and will be my go to company from now on! Jonathan came out on a Sunday and he was awesome!

Sh
Review №162

Thanks, Bryson. Excellent and efficient service

Ch
Review №163

Mr Salinas could not fix the problem because it appears to be an electrical issue but he was professional and got here quickly did everything he could to isolate the problem. As far as Im concerned he did a good job.

Me
Review №164

Quick and friendly service on a cold day. Thank you! :-)

Be
Review №165

Taylor Services was prompt and professional. He worked to make sure I only got what was needed to make sure my A/C was working properly. I highly recommend Taylor Services.

To
Review №166

Very professional. I would recommend their service to anyone

Ba
Review №167

CJ from Integrity Air was punctual, professional and knowledgeable.

Bo
Review №168

Kenneth was amazing very knowledgeable, thorough and professional. Highly recommend

Ka
Review №169

My service guy was very friendly, very knowledgeable and was very happy with the service he provided

Es
Review №170

Amazing, they were able to get a new ac unit installed the next day and were quick with the work!

La
Review №171

They got the AC repaired quickly, and we are so glad!

Je
Review №172

It was a great experience. The technician was friendly and knowledgeable. He answered all my questions an explained what he had found.

De
Review №173

Great service! Kenneth was very thorough and professional. I recommend highly!

Pa
Review №174

Total satisfaction supplied by Kenneth. Prompt, efficient, and provided good explanations of the work being done.

ka
Review №175

Daniel was very professional and efficient when he serviced my AC unit he cleaned up before he left. I also noticed he took his shoes off when he entered my home 🏡

la
Review №176

Ken was very personable and provided information so I could make the best decision.

Wi
Review №177

Isidro salinas was wonderful. He explain everything with details and make sure that everything was working properly before leaving.

Te
Review №178

Thank God I was able to call them at 9am and the was here by 12 noon. You know in TX without air you cant survive. It was fixed by 3pm and house is cooling down!!

De
Review №179

Very professional and took his time and applied more checks than I have seen in the past. Gave me valuable tips. I will see him in the fall

Na
Review №180

David was very professional and answered all my questions I look forward to see him again Great Job

Pa
Review №181

I trust this company completely; never have to worry about my HVAC system after service has been done. Im very satisfied.

da
Review №182

Kenneth was very professional and knowledgeable about the A/C systems.I will definitely use Integrity Air Conditioning again!

Sh
Review №183

Kenneth could not have been more professional or knowledgeable.

ma
Review №184

So nice! He explained everything throughly and made recommendations showing pics to substantiate the need.

Mi
Review №185

On time and got everything done quickly.

Cl
Review №186

Very quick and friendly professional service!

Pj
Review №187

Took good care of me. Thanks.

La
Review №188

Great job with knowledge of my system. Very efficient.

Li
Review №189

All was good with our AC service today! Thanks

Jo
Review №190

The repairman braved the heat to replace the fan motor. Was very professional

To
Review №191

Excellent! Knowledgeable and professional

La
Review №192

I would recommend Kenneth at Integrity Air Conditioning . He is very knowledgeable , compassionate about his work and serving to please

Ma
Review №193

Service tech is awesome! Thanks!

Su
Review №194

They always arrive when they say they will. I feel the price is reasonable. We have been very pleased.

Pa
Review №195

Carlos Penafort was amazing and a god send. He came out quickly and fixed the problems

Do
Review №196

Excellent service, response, so pleasant to work with. You could not get better or nicer service!

Em
Review №197

The owner always made me very uncomfortable. The way he spoke to me, it’s as if he was talking down to me and that I should’ve been okay with it. I rented a house for many years and had no choice but to use this business because my landlord wouldn’t hire anyone else.

Cy
Review №198

Went above and beyond on a Sunday. Thank you.

St
Review №199

Excellent service very polite

Information
2 Photos
199 Comments
4.9 Rating
  • Address:112 Gallion Dr, Dallas, TX 75227, United States
  • Phone:+1 945-219-3008
Categories
  • Heating contractor
  • Air conditioning contractor
  • HVAC contractor
Working hours
  • Monday:7 AM–8 PM
  • Tuesday:7 AM–8 PM
  • Wednesday:7 AM–8 PM
  • Thursday:7 AM–8 PM
  • Friday:7 AM–8 PM
  • Saturday:7 AM–8 PM
  • Sunday:7 AM–8 PM
Offerings
  • Repair services:Yes
Planning
  • Appointment required:Yes
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