Hernandez AC and Heat

2530 W 10th St, Dallas, TX 75211, United States
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Hernandez AC and Heat
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kr
Review №1

I had an exceptional experience with this company - I was able to get same day service in an emergency setting where my heater was not working properly. Hernandez was easy to work with, quick to respond & had plenty of experience. He was able to rectify the situation within an hour for a great price - highly recommend, 10/10

Mi
Review №2

I bought a new Trane AC Unit from Hernandez AC & Heat and they did a fantastic job in installing it! I’m so pleased. Prior to purchase, we discussed options. And they provided knowledgeable expertise and guidance to help guide my decision. Easy to work with, friendly and courteous, you can count on them to get you the best value for your dollar. I know I did. Thank you Hernandez AC & Heat!

Do
Review №3

When my AC wasnt working properly, I called Hernandez AC and Heat. Marcelino was able to schedule me ASAP, diagnose the problem immediately and fix it quickly at a fair price. Why use the big name HVAC companies that use scare tactics to convince you to make unnecessary and expensive repairs and rip you off when you can call Hernandez AC and Heat where they will fix your problems without any stress. I will be using Hernandez AC and Heat for all of my future problems and recommend them to anyone seeking a reliable HVAC repairman.

Me
Review №4

We had a family member recommend Hernandez AC and Heat. They were quick to respond in this Texas heat, assessed the situation quickly and had a fast turnaround on a solution.On property they were extremely professional worked quicker than expected and went above and beyond our expectations. We will be using them for all of our needs and are grateful to have found them.Thank you so much for getting our house cool again and especially over a weekend. See you on the next scheduled maintenance!

Le
Review №5

This company is top notch without a doubt, the best of the best. Very quick , attention to detail , thorough , courteous, knowledgeable and very professional. I will highly recommend them every single time to anyone who needs AC repair or replacement. They made a forever customer out of me. My family and I are very thankful for Hernandez AC & Heat.

Iv
Review №6

The AC system I had installed in my home needed a lot of work. Working with Marcelino was the best decision I made for my home. Marcelino and has team are quick and efficient and got my AC system up and running smoothly. If your home needs HVAC repairs or other services get a quote with Hernandez AC and Heat before you go anywhere else.

Ja
Review №7

Marcelino and his amazing team have been doing work for me and friends for the last 10+ years. They are not only incredible and skilled at what they do, but are thorough and ensure that the job is done right. Beyond all that, Marcelino has always done the right thing and put his customers first, even if it meant his costs would increase. I can’t recommend this company enough! Thankful to have found them and for the bonds that have formed over the years. They will always be my go to for all things HVAC and related.

Ch
Review №8

Highest recommendation for Hernandez AC & Heat! Last month they helped repair a mystery issue we were having with our furnace fan not turning on. They recommended only one part that needed to be replaced and that fixed it! We have an old furnace and AC but they have only ever suggested the repairs that are really needed. They take the time to diagnose, really know their stuff and have kept our older unit working wonderfully. Because of their top notch work we also had them install a mini split this month and they went above and beyond. I’m so glad I found them!

Ca
Review №9

Marcelino with Hernandez AC & Heat came out today at the last minute and fix our AC after a bad experience with another AC company. Hernandez AC was very knowledgeable, fantastic customer service, reasonably priced and performed great work. We will continue to use this company for our AC & Heat service. Thank you.

va
Review №10

I had a good experience with this company before and after the installation of my new AC unit. Purchase and guarantee was explained well. The technicians are very knowledgeable and responsible. If you have a difficulty with your unit they come fast and fixed. I highly recommend them.

Pa
Review №11

I have used this company on more than one occasion, to service multiple AC units. Marcelino always provides prompt, expert, and professional service. He is an honest service provider, who gives good counsel. I highly recommend using his services.

St
Review №12

Hernandez AC and heating business is a very good business. Marcelino is a top rate person to work with his assistant is also a top rate person to work with. They did a great job very efficient, very quick, and reasonable prices.He works with you on any problems you have. He explains everything to you. I think this is just a great company.I highly recommend them. I will be using them again. Thanks guys.

Gr
Review №13

Marcelino and his crew (Juan & Cesar) did a full system installation including replacing all air ducts to my HVAC system.One word to describe my experience: Phenomenal! From beginning to end. Their responsiveness, their communicativeness, their willingness to explain and answer questions and most importantly their QUALITY OF WORK. I am an extremely particular person and its very hard for anyone to meet my expectations. Marcelino didn’t just meet them, he exceeded them.I definitely recommend Hernandez AC and Heat to anyone looking for HVAC services.

Ma
Review №14

Marcelino explained everything in detail and followed up with me to ensure everything was to my liking. His crew was also very professional and they did an awesome job with the installation of the new ductwork and clean up. Would definitely recommend!

to
Review №15

I was very pleased with this company. I was referred by a close friend who spoke highly of Mr. Hernandez. I called the Mr. Hernandez who picked right up and advised that he would fit us in there schedule for the next day. The next morning I received a text that their agent Mark was in route. He arrived on time. He was very professional. He called the warranty company for me without even asking to make verify coverage. He broke down exactly what was going on with the motor and compressor. They both had gone out. He was also kind enough to explain to my husband over the phone what was going on with the AC.I reached back out to Mr. Hernandez yesterday. He contacted the parts store and they called shortly after saying that the parts had been received. Mark came back out again this morning and got us back up and running in no time.I highly recommend this company. Good and professional small businesses are hard to come by.If we have any other problems, we will definitely use them again. 😊

Ja
Review №16

First time customer with Hernandez AC. From the phone call to set the appointment to the actual service, the entire experience was professional, courteous, and great. Mark, the technician who performed the service was a pleasure to deal with and very thorough. He did not rush through the process and when he was done, I felt like everything had been done correctly and completely.

Ro
Review №17

I cannot express enough gratitude for the exceptional service provided by Hernandez AC and Heat! From start to finish, their professionalism, dedication, and expertise were truly outstanding.We were in urgent need of installing two complete HVAC systems, and Hernandez AC and Heat stepped in to save the day. Despite the daunting task ahead, their team arrived promptly at 9 AM and immediately got to work. What truly amazed us was their unwavering commitment to excellence—they didnt stop until the job was done to perfection.Working tirelessly until 11:30 PM, the team at Hernandez AC and Heat exemplified what it means to go above and beyond. Not only did they complete the installation in record time, but they also ensured every aspect was executed flawlessly. Their attention to detail and dedication to getting everything set up correctly were truly commendable.Throughout the entire process, the team maintained clear communication, keeping us informed every step of the way. They listened attentively to our needs and provided expert guidance, ensuring we got the most efficient and effective HVAC systems for our home.Not only did they meet our expectations, but they exceeded them in every way possible. Our home now has two top-of-the-line HVAC systems installed thanks to the remarkable efforts of Hernandez AC and Heat.If youre in need of HVAC services, look no further than Hernandez AC and Heat. Their professionalism, expertise, and commitment to customer satisfaction set them apart. We are beyond impressed with their service and wouldnt hesitate to recommend them to anyone in need.Thank you, Hernandez AC and Heat, for your exceptional work and for going above and beyond to ensure our comfort and satisfaction.

ba
Review №18

I used Hernandez AC and Heat Company a few times already and I am very happy with their service. The technicians are very professional, responsible with a good quality work.I had issue with AC recently, the owner Marcelino scheduled an appointment immediately (even it was a weekend) and he came on time. I am so grateful for everything he has done to help me with AC system run properly. Thank you!

An
Review №19

I love this company! Marc is so kind and very knowledgeable and I had a quote emailed to me within 3 hours of the consultation.My system was over 20 years old and Marc guaranteed me that the new system and returns would help make my life much more comfortable.I got all new duct work, A/C and heater and they sucked out the old insulation and blew in new insulation.The crew was very polite and hard working and they cleaned up after themselves. They should be done tomorrow so I dont have final pictures yet but Im already a customer for life!My mom will need a new unit in the next few years so Ill for sure send the business to Marc and his team.Thank you for everything!

Gw
Review №20

Hernandez AC and Heat did more than expected. Professional, Timely and the crew was polite and cleaned up afterwards. If you are in need of a furnace/AC please consider this company.

Jo
Review №21

I was referred to Marcelino by a colleague of mine because of an AC issue I had, he was able to be there that same day within 2 hours and find the issue! He’s extremely professional and knowledgeable in his craft, I cannot recommend him enough to the point that I’ve told all my other colleagues about him because he’s that good 👍🏼

Bo
Review №22

I have been using Hernandez AC and HEAT for several years now and have nothing but positive things to say about them. I couldn’t be happier with the work they did with installing my new A/C system - I recommend them to everyone I know.

Ja
Review №23

Truly outstanding and professional service. I couldn’t be more pleased with the job the crew from Hernandez AC and Heating did. They moved our AC unit to a new location and fixed several issues from the previous company we worked with. Very up front about the needed work and clear about pricing. Super professional from start to finish. I highly recommend them.

Ka
Review №24

Mark came out on a Sunday for an emergency service during the heatwave. Was prompt, professional and helpful. I am so appreciative and would recommend his services to anyone looking for a honest & reliable a/c company.

er
Review №25

I really like that Hernandez AC & Heat provided me w/an window of availability, then texted me when Mark was on his way. Mark arrived ON TIME, was courteous and kept his work area neat and organized. Mark cleaned up after himself and fixed my a/c promptly. I like that he explained what the issue was, how he would remedy it and was very thorough in his inspection of my a/c. I look forward to working with this company for all my cooling/heating needs.

In
Review №26

Mr. Hernandez was very kind to come out to help rescue an elderly lady from the heat on Father’s Day!!!! Your services are very much appreciated.Mr. Marcelino is the BEST! Highly recommended!!

Da
Review №27

Very professional, they took care of the problem pretty quick ,would highly recommend them to anybody.

Gr
Review №28

This is the BEST HVAC repair and installation company weve ever hired. Marcelino and his crews are responsive, on-time, professional and very curteous. They work very hard and produce high-quality results for a fraction of the cost of other HVAC companies. Weve hired them four times now: HVAC repair, complete ductwork system replacement, insulation (spray in attic) and complete HVAC system replacement. If you want the best, use this company.

Cy
Review №29

HERNANDEZ AC & HEAT has been doing repairs and maintenance on my AC/Heating units. When I finally decided to make the large purchase of a new AC/Heating unit, my choice was easy. This company is extremely dependable and honest. They provided quality service from the beginning to the end of the project. I researched and used other companies on my other properties, but this company provides security. Marcelino, is the best and I will only use this company for any future HVAC needs!

Ja
Review №30

Marcelino has been great to work with. Honest and extremely knowledgeable. Will continue using him in the future.

Ro
Review №31

The service is impeccable! Marcelina is very knowledgeable and informative. I’ve been using this business for 5 years and would recommend him and his crew. Very professional business

Ke
Review №32

Omg... Hands down he is the absolute BEST!! Mr.Hernandez is timely, friendly and VERY professional. I wouldnt choose any other company in DFW metroplex.

Sh
Review №33

Excellent Service! Marcelino the owner is great! Highly recommend.

Lu
Review №34

Mark came on time and went above and beyond what I expected by company. I will definitely be for ever grateful.

Re
Review №35

Super impressed with the professionalism and quality of this company. Definitely recommend!

Mi
Review №36

Thank you, Mark! Came out at 6:30 on Friday and refilled my unit with Freon so I wouldn’t have to spend the weekend without ac! Great guy, I’d use them again in a heartbeat!

Em
Review №37

Very professional and friendly, on time and very patient explaining the problem and provided a quick solution.

Bl
Review №38

Excellent service. Extremely friendly, knowledgeable, and honest. Couldn’t recommend more highly.

Da
Review №39

Excellent service with an amazing friendly attitude from Marcelino - thanks!!

Le
Review №40

Awesome to work with. So fast. Called initially due to 2 other companies taking their time to respond to me with temps in the 100s. Said he had the part and could come out the next day. Came by, diagnosed quickly and had AC back up and running in an hour with a part that I was told had to be ordered and would take at least a week. Had them come out again a few days ago when the upstairs unit stopped cooling. At first said he could come by a few day later but once I told him there was no cool up upstairs, said he was in the area and would come in 20 minutes to diagnose it. Another bad evaporator coil (good Ol Armstrong air units, a Lennox brand). Was able to recharge it to get us some air upstairs for a couple of days until he could get the evaporator coil in and installed. Love how responsive Mr Hernandez is and quick to get the situation resolved. Went above and beyond to keep costs down. Looked into the old coil to see if it was still under warranty, which it was, so i didn’t have to pay for the part. Will definitely be using them in the future and will be passing his info along to anyone that asks. Thanks for everything Marcelino

Vi
Review №41

Just AWESOME and very professional

Ta
Review №42

Amazing service and consideration of the customer with service pricing

cl
Review №43

Good and honest service!!!

Information
15 Photos
43 Comments
5 Rating
  • Address:2530 W 10th St, Dallas, TX 75211, United States
  • Site:https://www.hernandezacandheat.com/
  • Phone:+1 469-589-7442
Categories
  • Air duct cleaning service
  • Air conditioning contractor
  • Air conditioning system supplier
  • Air conditioning repair service
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:7 AM–8 PM
  • Tuesday:7 AM–8 PM
  • Wednesday:7 AM–8 PM
  • Thursday:7 AM–8 PM
  • Friday:7 AM–8 PM
  • Saturday:8 AM–12 PM
  • Sunday:Closed
Service options
  • On-site services:Yes
  • Online estimates:No
  • Language assistance:Yes
Offerings
  • Repair services:Yes
Planning
  • Appointment required:Yes
Payments
  • Credit cards:Yes
  • Credit cards:Yes
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