Fresh Air Duct Cleaning

13601 Preston Rd Suite #W860, Dallas, TX 75240, United States
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Fresh Air Duct Cleaning
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Hu
Review №1

Luis and Rick both did an amazing job. The amount of work and dedication they showed were phenomenal. I would recommend them to anyone who Is needing their service. They are both friendly, knowledgeable, and very helpful in educating and explaining things to first time home buyers or anyone who is wanting to know more about there air filter or dryer clean outs. Definitely 100% recommended!

Ke
Review №2

Daniel was extremely helpful! He came out on this cold and dreary day to deep clean our dryer vent for us. He explained clearly why our vent was so clogged (incorrect installation of the flaps on our new build - fun times), and he fixed the issue and completely cleaned out the vent from the outside in. I cant remember the last time I was EXCITED to use my dryer 🤣. Thank you, Daniel!Scheduling was also very easy and flexible, and pricing was transparent, which we love! We will definitely be using Fresh Air Duct Cleaning again and again!

Ma
Review №3

Pedro came to our home for an estimate. And to our surprise, we ended the meeting by agreeing to have the vents cleaned immediately as a realtor, retired, I was very familiar with vent cleaning, and I was surprised at the expense, but once I discovered all the different steps that go through it I was very impressed. To my surprise once they begin work, they discovered Mould on many events and a defect in my air condition. They patched it with no extra cost and did a very thorough cleaning and sanitizing of all my vents, including my dryer vent. We are very pleased with the work done and believe it was worth every penny. The next morning we both woke up after a better night, sleep that we had in a long time and a sense of cleaner air in the house. I think the service we receive wasFairly priced. They cleaned every vent And treated for mold . We’re going to have to keep an eye on that system.. thank you for to Pedro for a great job. Five star.

Th
Review №4

Thanks to Hugo and his helper for an excellent job cleaning our ducts and dryer vent. Hugo was very professional and explained everything, including photos of the before and after. We are very satisfied and would use them again in the future. Highly recommended!

Be
Review №5

Working with Luis was a real pleasure. He is professional and knowledgeable while being very personable. The amount of work performed was fairly extensive in my opinion and extremely well priced! We recommend this group highly! We even have the before & after pictures.

Pe
Review №6

Roger was very diligent in his inspection and followed the inspection with detailed cleaning. Very pleased with workmanship and level of details showing the work done. Excellent quality. Would recommend to others.Before and after pictures of the service and also pictures of air lock seal

MH
Review №7

Excellent Dryer Vent Cleaning Service!I had an outstanding experience with this dryer vent cleaning crew! From the moment they arrived, they were professional, punctual, and well-prepared. They took the time to explain the process and answered all my questions with patience and clarity.The team worked efficiently and left no mess behind. I noticed an immediate improvement in my dryer’s performance, and I feel much safer knowing my vent is clean and free of any potential fire hazards. Their attention to detail and commitment to quality service were truly impressive.If you’re looking for a reliable and thorough dryer vent cleaning service, look no further. I highly recommend them and will definitely use their services again in the future. Great job, team!

Da
Review №8

Pablo did a fantastic job with cleaning our dryer vent and even found that the previous company we hired did not properly install and seal the duct work and he corrected it. The price was extremely reasonable. Thank you so much and will definitely be using this company again!

Mo
Review №9

Fresh Air Duct Cleaning – Excellent Service!I recently used Fresh Air Duct Cleaning, and I was very impressed with their service! From start to finish, the process was smooth and professional. The technician arrived on time, was friendly and knowledgeable, and took the time to explain everything before beginning the cleaning.The team worked efficiently and did a thorough job. After the cleaning, I immediately noticed an improvement in my home’s air quality—less dust and fresher air. They also cleaned my dryer vent, which I hadn’t realized was so clogged, making my dryer work much better.Pricing was fair, and there were no surprise charges. I appreciate their honesty and attention to detail. I would highly recommend Fresh Air Duct Cleaning to anyone looking for a reliable and professional service!

Ja
Review №10

Andy and Danny, These Guys are the Best in the industry , I would recommend these guys to everybody … They took care of me .. To the best of there ability and was very Professional…

Ka
Review №11

Michelle and Arturo were amazing! They were very kind and professional and completed my services faster than anticipated. They were very thorough and helped walk me through the process so I understood exactly what they were doing, and why it was necessary. I am very happy with how our services went.

Ru
Review №12

The difference is like night and day. Did a thorough cleaning of ducts, vents, and return system. Tech’s were courteous, careful and caring. They even cleaned up after themselves. Excellent customer service, I would highly recommend them

Ch
Review №13

Highly recommend! Michelle and Adrian were amazing! They took detailed photos and walked me through where the build ups were and why they happened. They checked my entire pipeline before cleaning, and even checked the seal around the pipeline at the roof. They were efficient in getting everything cleaned out, and completely cleaned up after themselves, resealing my dryer hose perfectly. Very polite and respectful, and definitely thorough.

Cy
Review №14

Hugo and Arturo were very professional and courteous. They did a phenomenal job with providing a deep clean on the dryer vent in our home and ensured our dryer worked!! I definitely recommend them.

Ta
Review №15

I needed a booster fab after my LG dryer code would display. The team came out to installed and placed a pipe. They took their time with the repair and did quality work. I’m happy now I can run my dryer the code doesn’t display. Clothes dry evenly. Will use this company again. The guy explained everything. Professional job. I do appreciate that. Thank you

Li
Review №16

Jose was so professional! They were thorough, offered a competitive price, and were able to complete it the same day in a little over an hour. It was very convenient and efficient! Great deal and excellent service.

Je
Review №17

Chris, and Alex were fantastic technicians. Chris first assessed the situation with our A/C ducts and air handler. He explained thoroughly the task that needed to be done and worked with us, providing a very efficient and effective job. Everything was done in a timely manner, and cleanup was well done. I highly recommend this company, but especially the tech that did the job!!

Ch
Review №18

I would highly recommend fresh air duct cleaning to anyone looking for a reliable and professional service. Mr. Jose and his technician jose as well did an amazing job. My air ducts were cleaned, deodorized and sanitized. Thank you for adjusting your schedule to accommodate me.

Ma
Review №19

Highly recommend! Georel was very helpful and professional! Our house experienced a fire last year and we badly needed to have our ducts cleaned and sanitized when we were moving back in.The house smells great, very glad we got this done!

My
Review №20

Jose showed up on time and explained the worked to be done. Even though the appointment was just to give an estimate, he stated they could perform the work today. The pricing was reasonable as I had already gotten other estimates. So I decided to get the work done. They were professional and the work was completed in a timely manner. Jose also showed before and pictures. I would definitely recommend.

An
Review №21

We had a great experience working with Jose (and Jose!) to have our ducts cleaned. I didn’t even want to see the before pictures, but the after were AMAZING! It looked brand new - they were also able to replace a UV light that had died out and they vacuumed everything up after themselves.10/10 recommend!

Jo
Review №22

Fresh Air Duct Cleaning technician Hugo did an excellent job for us. He was very professional and explained everything along with pictures of the issues. They furnished a quote for the work with no surprise fees. He completed the work and furnished the after pictures. The repairs and cleaning were completed at a very reasonable cost. We highly recommend Fresh Air Duct Cleaning.

Et
Review №23

I called to get a free quote in-person. Pablo came by the next day and is knowledgeable about fixing my dryer vent issue. He was easy to communicate to about my concerns, so I decided to get it done the same day. It has been a while since I felt confident about a service without having to shop around. Thank you to the team at Fresh Air for a pleasant experience!

Ja
Review №24

The guys were friendly, polite, and respectful of our property. They set to work right away, removing stains from our brick chimney, sealing the brick against the weather, and installing a new topper to keep birds out of the chimney. They completed the work without any wasted time or effort, proving that they were experienced and capable professionals. We are very pleased with the results and would not hesitate to call them again if needed.

Gr
Review №25

Rick showed up to my house and displayed great professionalism and was very detailed. He really cares about doing a great job. I will most definitely be using Fresh Air Duct Cleaning long term. Great work! Thanks. Greg

Lu
Review №26

This company was great in fixing our chimney issue due to the recent storm. They were great and gave us a fair price. Víctor was very nice and explained everything to us in detail. He also worked hard in getting a good price and scheduling us very fast. We plan on using this company again and definitely recommend.

Di
Review №27

Luis came and did the deep vent cleaning at my single family home. Very professional and thorough. They made sure everything in the house was fully covered and also vacuumed everything from the floor. It took them about 4 hrs to complete the job. I am very satisfied and I would highly recommend them for Vent and dryer cleaning services

Sh
Review №28

I received quotes from four other companies to clean my ducts. One of the main reasons I chose Fresh Air Duct Cleaning was Georl who was the technician that came out and gave me the estimate. Out of all the other five star rated companies, he was the only one to that was very professional and above all honest with me. He inspected the ducts, plenum and took photos to show me exactly what was needed. I was given a fair price for the work which was to be performed. No high pressure sales, just honesty. Georl came out and completed the work. He took before and after pictures of the work he did. Once the work was completed he satisfactory cleaned all the room that he was in. I am very satisfied with a job well done!

Jo
Review №29

Very satisfied with the service rendered. Hugo was very professional, explained the issues with our unit, and answered any questions I had. I feel much more at ease knowing we will have cleaner air circulating in our home. I highly recommend to others.

Ki
Review №30

Chris and Andres just cleaned all the air ducts and vents They are so professionalAnd kind especially done Good Job !They are very different than the other duct cleaner and really deep cleaning.I strongly recommended this company.Thank you so much to Chris and Andres.

Ro
Review №31

Highly recommend. They matched the price we had from a competitor, and went above and beyond to make sure the job was done perfectly. They even tried to fix our attic stairs that WE broke! Eli and team went way above and beyond.

Ka
Review №32

Rick serviced my air ducks. He not only did an exceptional job for me, he is a top notch professional. I have already recommended him to a friend. Great experience.

Sh
Review №33

Andy and Danny were very professional and explained the issues with my dryer vent. They were through and likely prevented my home from a future fire! Appreciate how quickly they were first able to come out and then back for the cleaning and repairs. Great service.

He
Review №34

Georel was professional, communicative and efficient. So thankful I used this company!!! My vents/ducts are very clean and I have such a relief to know they were cleaned properly. He provided many before and after pictures so I could clearly see the build up and mold before and clean after! Yay!! I before used Ripley at my other home and their customer service was poor when they messed something up. Fresh air Duct Cleaning is Worth every dollar! Highly recommend.

AR
Review №35

Fresh Air Duct Cleaning is a great company to work with. My house’s air duct system is dirty and needs a thorough cleaning. I called them and they responded quickly with a detailed walk thru and reasonable quote for the system. The next day, Cris Trujjjilo came in and did a fantastic job. He explained clearly what he was doing and answered all my questions. A very knowledgeable and caring technician. I would use them again in the future. Highly recommended.

Om
Review №36

Employees were polite and professional. They provided before and after pictures of the work.They were fast. The only reason I give 4 stars and not 5 is because of an almost $30 service charge for running my credit card. This charge was not disclosed to me until after the fact I noticed my grand total was higher than the agreed upon amount. Keep in mind I keyed in my CC # and credentials myself on their iPad. So what service am I paying for? They told me, oh I’m sorry my card reader is not working. Well that’s not my fault! Why should I pay for their mistake?Anywho, my feelings about this company might change if they offered to refund the ridiculous service charge.*UPDATE - The owner personally called me today and apologized, offering me a refund for the service charge. Ive since changed my rating to 5 stars. Thank you Fresh Air! Im sure to call you again for air duct maintenance.

R.
Review №37

Michelle & Arturo replaced most of our duct system and our plenum in the attic. They had to climb deep in the attic and remove ducts that were decades old and also replaced our plenum. After they left, we noticed an immediate change in air flow and the quality of air. It is working so much better and I can tell the whole system is functioning with much more efficiency. Not to mention the whole house smells fresher. They did excellent work! 10 out of 10 would recommend

c
Review №38

I recently had the pleasure of working with an outstanding air duct cleaning service, and I couldnt be more pleased with the experience. From start to finish, their professionalism and dedication to customer satisfaction were evident.The team arrived on time and was incredibly courteous, taking the time to explain the entire process before they began. The pricing was fair and transparent, with no hidden fees or surprises. What impressed me the most was the quality of their work; they went above and beyond to ensure that every inch of my ducts was thoroughly cleaned.Not only did they improve the air quality in my home, but they also took care to leave the space tidy and clean. Its clear that they take pride in their work and genuinely care about their clients. I highly recommend this company for anyone in need of air duct cleaning services!

Ja
Review №39

Dryer vent...Dryer vent was extremely compacted, contacted Fresh Air Duct Cleaning thru Thumbtack app, responded within a few minutes. Let them know what was needed, they were able to send a technician out, assessed what was needed. Was able to run new straighter line to the roof with a new cap. Super Awesome job.thanks so much I feel so much safer with the new Dryer vent.

An
Review №40

We had the honor of meeting Juan and his team. They came out to perform duct cleaning and we must say they did an amazing job. Everything was communicated and such a kind and polite individual. I would Highly recommend them to anyone needing service. I’ve worked with several vendors over the years and Fresh Air is one of the top 5! Thank you for servicing our home and the difference is incredible! 10 stars all day, everyday!

Br
Review №41

These guys came and gave me a bid for free and gave me the lowest bid compared to other contractors. Pablo did a great job and went out of his way to clean out extra lint built up behind the wall. Highly recommend.👌

Br
Review №42

Michelle and Arturo did an incredible job. We had been struggling with pet odor from previous tenants and they assessed our entire AC system to find the source of the smell. They asked tons of questions and walked us through every step of the process. After completing a deep clean of the problem areas, our home smells amazing. We are so happy with the service!

Cu
Review №43

Pablo & his assistant Angel were both amazing, they covered everything, were very quick & cleaned everything. We couldn’t be happier

Sh
Review №44

Jose and his crew were very professional and explained everything. Price was good for what I needed done. I will use their services again in the future.

Ra
Review №45

I had an excellent experience with Fresh Air Home Service. Carlos, the technician, was incredibly professional, knowledgeable, and thorough in cleaning our ducts. He arrived on time, explained the process step-by-step, and ensured everything was done to perfection. The difference in air quality was noticeable immediately after the service. I truly appreciate Carlos’s attention to detail and dedication to doing a great job. I highly recommend Fresh Air Home Service and Carlos for anyone in need of top-notch duct cleaning services!

Kr
Review №46

The staff were polite and professional but had no business cards. When they quoted the price I told the young lady it was extremely high. She explained it would take 2.5 to 3 hours and due to having to clean from inside and from outside.It took the 1 hour. It felt as if because I live in a big home, was in need immediately that they took advantage of me. I will not refer or hire them again.

Sm
Review №47

Hugo Moyer came to our house and did a fantastic job cleaning and spraying the ac vents. He was thorough, fast, and very professional.

Cr
Review №48

Michelle and her helper performed an excellent service, eere very courteous, and answered all my questions. When the job was finished Michelle took the time to show me the results of their work thru photographs of the duct work that was cleaned out. All looked good.

Ba
Review №49

Pablo did a great job he showed me the pictures before and after cleaning, I feel a lot safer now our vents are cleanThank you so much Pablo

Dr
Review №50

Chris and Rick inspected our dryer vent after our dryer went out and recommended a more efficient system and were able to install same day. Very friendly, helpful, Quick and Clean. Answered all questions. Happy with service!

Jo
Review №51

Fresh Air came out and did a great job. Very thorough cleaning and talked us through how to help control it in the future. We appreciated Pablo and the work he did to get our house back to smelling fresh and clean. Reasonable pricing for the work they did. Would recommend to others.

Ka
Review №52

Hugo was extremely nice and professional. He made quick work of the cleaning of my fireplace and dryer. No mess or fuss. Highly recommend.

El
Review №53

This was my first time having the air ducts and furnace cleaned in my home of 30 years. Carlos was very efficient doing his job and explained everything in detail of what needed to be done. The cleanup was very well done and the house actually smells cleaner and deodorizer. Very happy and glad I had the vents cleaned for health reasons also. I highly recommend Fresh Air Home Service.

Pe
Review №54

Pablo and his crew were terrific. They got our complex four story town house done in a day and we are very pleased with the work they did. They were very friendly, very professional, very tidy and left the house immaculate. They also were remarkably quiet. Pablo is easy to work with - a very nice and very smart man who described our problems clearly and went after them with skill and tenacity. We highly recommend Fresh Air Duct Cleaning.

Je
Review №55

Many thanks to Victor and the Fresh Air Duct cleaning team. They were communicative, arrived on time, and completed our dryer vent cleaning quickly. Victor also took time to show us the before and after photos, and to adjust our vent’s exterior cover to correct a builder install mistake. We’ll be reaching out annually for the service. Thank you!

Br
Review №56

Rick serviced our home and was extremely easy to work with. I appreciated his friendly and honest approach to solving our dryer vent problem. Overall I would recommend.

Ka
Review №57

Pablo did a great job at fixing our dryer vent problems. He proactively identified that we did not have a seal on our dryer connection to the wall and that the root cause to our problem was that our end connection was reduced inward. Thank you so much for great work and customer service!

Ma
Review №58

Service was fast and efficient! Clean as possible! The service by Victor was excellent! He was super nice, understanding and explained thoroughly his plan of action. He also gives recommendations for maintaining cleanliness! If anyone is looking for a company that needs assistance, Fresh Air Duct Cleaning is recommended!

Ja
Review №59

The process to clean my homes air ducts was easy to understand. I also had a UV light installed to prevent future mold growth. Hugo, my tech was very nice and professional.I will highly recommend this company.

Vi
Review №60

The team did a fantastic job cleaning the dryer vent in our new home. They went above and beyond to make sure we were able to get the service needed to throughly clean the vent from the dryer connection to exit outside. They did a good job cleaning up the area on completion of the job.I would highly recommend them to provide this service for you.

Ma
Review №61

Thanks to Victor and Angel who did a great job cleaning and sanitizing my ducts. They were professional and took their time to get everything clean.

Je
Review №62

Carlos Corona did an incredible job with cleaning our air ducts. He was very kind, courteous and thorough.We had a bad mold/congestion issues. After the service, we feel safe in our home again.Thank you Carlos!

Ri
Review №63

Hugo was amazing ! My dryer vent was damaged and everything was messy a dangerous situation and a possible disaster about to happen. He replaced it and left everything looking like new. He was on time, he was kind and professional. I would definite recommend, excellent customer service. Thank you so much Hugo!

Sa
Review №64

Pablo Alverez was outstanding. He thoroughly explained the vent cleaning process and was very neat and organized, ensuring he cleaned up any mess he made. Service was excellent.

Pa
Review №65

Georel was so wonderful and worked so hard. My air vets were full of mold and he did a beautiful job and cleaned up after himself. Vacuumed and left the areas better than when he came. Thank you!!!

Da
Review №66

We contacted Fresh Air with the initial hope of just cleaning our dryer air duct...which they did an amazing job of completing this!After a further review of our houses A/C duct vents we were able to see, that after nearly 20 years living in our house without any regular duct maintenance, the A/C ducts in the attic had deteriorated (letting moisture seep into our duck works) and mold was growing in several of the ducks. We had no idea! The lead technician Pablo (and his assistant - Angel) were amazing...and provide a no-pressure approach to help us make an informed decision.In performing the work, Pablo was very very detailed oriented and completed a mold elimination / cleaning of our entire air duck system...including installing a system to sanitize further potential mold growth. The before and after pictures are just an example of the quality job performed by Pablo and Angel! I am very pleased! Thank you Fresh Air!

Va
Review №67

Mr. Jose & his technician (Jose as well) were professional, honest and did an amazing job! He did a thorough inspection of the entire A/C unit and duct system. He then took and showed me images of the ducts in the rooms and gave me a reasonable price estimate. This process took about 30 minutes, the cleaning took about 1.5 hours. I opted for same day cleaning & I requested all air ducts and large return duct to be cleaned.They have additional add on options for disinfecting and deodorizing for those that need that as well. Would highly recommend as my house now smells great!We are grateful for Mr. Jose and his partner for such a quick solution to my worries of our family breathing in dirty/stagnant air in our newly purchased 70s home. If you’re looking for a honest technician/company recommendation in the Plano area I would look no further than Fresh Air duct cleaning. Thank you so much gentlemen!

Je
Review №68

Communication was great and Pablo was awesome, explained the whole process and quick.

Ca
Review №69

Tech did an exceptional job - really great job HOWEVER when did it become a custom to TIP for real property service. Paying $1500 then tipping in top of a $1500 charge is unacceptable. Tipping is for servers making $2.17 / hour NOT real property services. Pay your people a living wage!!!! I will probably not use this company again because of the “hidden up charge of $150 to $300”.

St
Review №70

Hugo did an amazing job! He came out later in the evening to assist us and helped unclog our vent! He had top notch customer service! Definitely will use them again!

Jo
Review №71

Had a fantastic experience. Jose was timely, professional, and extremely tidy throughout the process. He went above and beyond to provide the best service at the best price. Highly recommend Jose for his excellent work!

An
Review №72

So thankful for the work Georel did to make sure the ducts in my house are as clean as can be. From scheduling the inspection to the cleaning appointment, the communication was great, services were efficient and effective, and I will definitely use these guys again next time I want my ducts cleaned.

Su
Review №73

Very pleased with the service I received today. José arrived promptly, he was professional & very cordial. He made sure he cleaned up the area once he completed the job. The fee was reasonable & I dont feel overcharged, so I am happy. I recommend Fresh Air for cleaning of your dryer vent.Thank you Jose!! 😊

Sw
Review №74

Andy and Danny came on the same day I called. They assessed the issue and recommended a basic clean. Work was done well and they made sure the place was vacuumed up. They even took off their shoes as I had just cleaned the carpet. thanks Andy and Danny!

Be
Review №75

The technicians arrived on time and very friendly, they did an amazing job with identifying the problems and fixing the issues. I only took one star off because they’re very pricey. But they’re willing to work out a deal with you.

Ma
Review №76

My technician did a great job. My only complaint would be that they only sent one person to do the job, which took him almost 11 hours. Better still, my technician was supposed to service 2 other homes that day. I was lucky that I was the first stop. This happened despite my explaining that I had 4 HVAC units when I booked the appointment. Anyway, it all worked out for me, but they should have sent more people.

To
Review №77

Pablo came to my house and was extremely knowledgeable about my fireplace and the common problems that he has encountered with my particular model. He was very polite, professional and honest about my options for repair. I would highly recommend Fresh Air Home Services to my friends and neighbors.

Au
Review №78

Just had Fresh Air Duct Cleaning clean the air ducts in my home. Carlos C. was the technician who took care of the job. He was on time to every appointment, professional throughout the process and answered all of my questions. (Im a new home owner so I had a lot of questions.) Highly recommend this company and requesting Carlos to inspect your air ducts. Thanks for the great job guys!

Ca
Review №79

What a quality company. Responded quickly to my inquiry for an appointment and about their pricing. Efficient service, very friendly and professional employees. Finished the service in 15 minutes and cleaned up after, too. We already scheduled for them to couple back in a couple years for maintenance cleaning. Very impressed!

Ki
Review №80

Carlos and Jose came today and they were great! I have never done air duct cleaning and had no idea what to expect and what the costs were. They were awesome and worked with me on that. Super professional and efficient. Highly recommend!

Ho
Review №81

Jose and Jose were thorough and very professional. They explained everything before cleaning our chimney and dryer vent and provided before and after photos. What a difference! I recommend Fresh Air Duct Cleaning.

Ta
Review №82

Super easy to schedule with and great service. Michelle and her husband were my technicians, and Michelle explained everything to me really well and was super patient with my very interested 5 year old son 😂 They did great work and found and fixed a mold issue in our AC.

ja
Review №83

I passed by one of their vans and wrote down the number I called them to tell them about my issue with my dryer vent and if they did dryer vents and they said they do—honestly no one does. They came on time. They did not charge to give me an estimate they did a great job friendly clean nice a great experience.

Ja
Review №84

Carlos was professional, honest, thorough and quick! We just moved in and wanted ducts & chimney cleaned, the house smelt NOTICEABLY cleaner as he worked his way through the home. He cleaned each vent, sanitized and provided guidance on chimney. I would absolutely recommend this business to a friend.

K
Review №85

These guys are the best in terms of service and honesty. Our appreciation to Jimmy Martinez for his honest and hard working attitude. We scheduled an appointment for Dryer vent cleaning and HVAC duct inspection.Neither of them needed service. Jimmy took videos and photos and clearly explained the absence of service needs. He however went ahead and did air blowing to clean.I highly recommend this company for their genuine and honest business practices. If there is NO NEED, these guys will be outright honest with you. I highly recommend them.

An
Review №86

Tallex was fantastic! He was very courteous, professional, and thorough. He took the time to explain things and also cleaned up afterward. I would highly recommend him to anyone!!

Ta
Review №87

Technician carried out his work efficiently and competently. Also, he was quite knowledgeable answering our questions. We appreciate the completed services.

Ji
Review №88

My overall experience having my air ducts cleaned by Fresh Air products was excellent. Victor and his technician wirh a sense of urgency, explained every action in detail that they were going to perform. I was totally pleased with the outcome at a reasonable price. Thanks, again.Jimmy Camarillo

Th
Review №89

Victor and Angel were extremely professional and hard working. It was difficult to find my dryer output and they kept at until they found and resolved the issue. Highly recommend them!

Da
Review №90

I called this company for a dryer vent cleaning at the end of December, but after the service, the dryer vent still wasnt working. I had to follow up multiple times, and it took three calls to schedule a technician to come out and look at the prior cleanings work. Eventually, a manager called to tell me that, based on the original technicians notes, they didn’t expect much to come of another visit. During this call, she also claimed that they had no record of the technician being scheduled, despite me being given a specific time frame earlier for that day, and arranging my schedule around the appointment. To make matters worse, when I asked for a photo of my cleaning (which another employee had referenced), the manager said she didn’t have it on record. Feeling doubtful, I had another company come out, and they showed me just how much had been left behind — the vent had clearly not been cleaned properly. Overall, my experience with this company was unreliable, with poor communication and inconsistent information. I spoke to so many different people, but no one seemed to have a clear answer or follow-up.I would not recommend this company for vent cleaning. It’s been a frustrating and disappointing experience.

Em
Review №91

Great experience with Carlos! He went the extra mile, communicated well and kindly and provided very professional service. I will be sharing the company’s information and using them again! Thank you Carlos! It was a pleasure!

Ma
Review №92

Luis, from Fresh Air Home Services in Frisco, was very thorough in his assessment of the air ducts condition in our home as well as on the job itself. He documented everything and showed us amazing before and after pictures. It’s a relief knowing we are breathing much cleaner air in our home. Highly recommend Luis!

Ru
Review №93

The gentleman showed up on time and even texted me before they were gonna show up. The inspection process was easy upfront and transparent. I accepted the estimate and they did the job the same day. Both gentlemen were professional well dressed and were very courteous to myself and my mom. I would highly recommend this company to do Any vent work you may need. When the job was complete they cleaned up 100% behind themselves and even cleaned the outside of the vents so we would not have to dust them after the work was done. Take my word for it. Give you guys a call.

Sa
Review №94

I called fresh air duct cleaning company because my dryer vent was clogged after many years of not being cleaned, and Carlos did an amazing job. It was very clogged and he got it done fast. He was very professional and knew what he was doing. Thank you so much!

Ea
Review №95

After learning of the mishap with our dry vent being clogged, we were not sure of the next step so I googled and found Fresh Air Vent and made an appointment! The technician that came was very knowledgeable and kind. His customer service was remarkable and made the entire experience easy! I highly recommend the company for all your needs!

Sl
Review №96

Awesome service! Got it done quickly and very efficient. Had a lot of problems and they handled everything. Georel was super helpful and went above and beyond. Definitely recommend.

Re
Review №97

After we had a chimney fire, Hugo came out to give us an inspection and estimate, and was so professional we decided to hire him to do the repairs. He did a wonderful job and we highly recommend him if you need work done. Highly professional, responsive, knowledgeable and great work.

Ta
Review №98

We recently had the pleasure of working with two outstanding service representatives from Fresh Air Duct Cleaning and we couldn’t be more impressed. Jose was an absolute gem—extremely polite, knowledgeable, and professional throughout the entire process. His honesty and dedication truly stood out, and we felt in very good hands with him.Gilberto also went above and beyond, taking the time to thoroughly clean the ducts and leaving the area spotless, as if he had never been there. His attention to detail was remarkable, and we greatly appreciated his care and effort.We highly recommend this establishment to anyone in need of their services. With representatives like Jose and Gilberto, you can be confident that you’ll receive top-notch service every time.

Be
Review №99

Luis and his team were great! Very thorough and professional. We would definitely recommend them to anyone who is looking to get their ducts and vents cleaned!

Su
Review №100

Georel did a great job for us today! Fresh Air Duct Cleaning Dallas did an excellent job. Georel was punctual, courteous. And professional. Thank you, Fresh Air

Ru
Review №101

Luis did a great job unclogging and deep cleaning my dryer vents. Very professional, took before and after photos and worked efficiently. Payment options were easy and flexible.

Pr
Review №102

I highly recommend Fresh Air Duct Cleaning, and I recommend Carlos specifically. Carlos provided an exceptional customer experience. His expertise was evident from the start.Carlos is professional, extremely knowledgeable, respectful and personable. He patiently listened to my duct cleaning concerns. He thoroughly inspected the vents and ducts and clearly explained the work to be done. He also noticed - and fixed - isues that could cause potential problems later. He provided before and after photos/ video of the completed work. He was thorough and respectful of my property. I am thoroughly impressed with Carlos approach to the work, expertise, professionalism and genuine care. A 10 out of 10 for the company and a 20 out of 10 for Carlos.

Aj
Review №103

Fresh Air Duct services is a great company. I especially loved working with Andres P who explained the process very well and answered all my queries. He did not sell hard and allowed me to make the decision. On the day of service he was on time and did a great job..👏🏼

Li
Review №104

Luis did a great job cleaning our vents. He was very personable, efficient, honest, and patiently explained our issues to us. The office was quick to respond. We recommend this business.

Te
Review №105

Juan was such a nice person. He took care of our dryer vent problem. I’m going to keep his number and call him with anything I need done Fresh Air works on. Great company and great guy.

Co
Review №106

Daniel did a deep clean on the dryer vent to make sure we have good air flow. Very respectable young man. Thank you Daniel for a great service experience.

Te
Review №107

I requested a Dryer Vent Cleaning service. The company was very accommodating and able to reschedule for a sooner date, which was really great! Roberto, my technician, was very good at keeping me advised before his arrival. Once he got here, he was very nice and informative when explaining the process of the cleaning, and as soon as everything was approved, Roberto went straight to work and was able to get the job done in a little under an hour! The price was affordable, and I would definitely recommend this company for any future cleaning services I may need.

Br
Review №108

Jose and his partner were great! They were thorough and did a wonderful job communicating what needed to be done.

V
Review №109

Wonderful company, very professional. Michelle and Arturo were extremely nice and fast! Definitely will use them again one day

Ad
Review №110

Andy P, technician, was efficient, thorough, and professional. The company was able to come and complete my job on the very same day as I called for service. Their new client incentive made the decision much easier. I would highly recommend this company for air duct cleaning and mold/mildew removal!

Jo
Review №111

The appointment process was done smoothly and follow up communications. Luis was on time, friendly, and did the work well done. Recommend to everyone.

Dr
Review №112

I chose another company but was referred to Fresh Air Home Services. The technicians were professional and performed exceptional services. I recommend this company to my family and friends. I give 10 stars rating. The first job was my dryer vent. I had no idea that the vent was clogged and located on the top of my roof. I owned this home for over 23 years and never had the vent cleans. Please get it done. It will save a life and your home due to being a fire hazard.

Je
Review №113

First time using Fresh Air Duct Cleaning and I couldn’t be any more pleased. They were able to get a technician out to do an inspection and give me an estimate to complete duct cleaning in my home fairly quickly. Jose B did my estimate and was also the one who came back to do the work. I liked that because I was familiar with who was coming back and knew that he understood what needed to be done. I will be using Fresh Air again in the future. The technician also recommend some additional services that I should consider doing in the not so distant future and I will definitely be reaching out to them again. Thanks Jose and Fresh Air!

Vi
Review №114

I had a wonderful experience with this company. Chris Trujillo is awesome and went above and beyond for this project. We hadn’t cleaned our fireplace since we moved in a few years ago and it was in really bad shape. He made it look brand new and installed our gas logs.

Br
Review №115

Michelle and Arturo were wonderful to work with. They described the services and expectations up front and did flawless work. Thank you for the wonderful service!

Ka
Review №116

Orlando and Diego were amazing! My dryer stopped drying things and they cleaned out YEARS of junk. Check those before and after pictures below! They were both extremely nice, great communicators, and I will definitely invite them back when I’m due for my next clean out.

Fr
Review №117

TALLEX did the most amazing job. He even showed me the before and after and even found a Pepsi bottle from 1980 in in my return! Very thorough, polite, and I had same day service!Update: found out that they installed the blue light on the WRONG side of my blower and I when I have the light on, the filters were just deterioratingHad two hvac companies come check this out and they both agreed

Ze
Review №118

I had fresh air duct cleaning come out to do a dryer vent cleaning. Hugo showed me all the lint that was in my vents and explained everything that he would be doing. The price was reasonable and I’m very happy with their work. Highly recommend

Ri
Review №119

We took estimates from four different companies and Fresh Air was by far the most professional and honest. We will definitely use them again and recommend them to our friends.

Ky
Review №120

We recently purchased our house and needed air duct cleaning done. Jose came out and did our estimation/inspection and service on his day off, which we greatly appreciated! He is very polite and efficient, taking the time to explain what was needed and why it was needed, along with making sure our air ducts were in good shape. Very professional. Will schedule again in the future if we need services done. Highly recommended.

Li
Review №121

My dryer vent hadn’t been properly cleaned out in 28 years. Hugo came out and did a very professional job. He sent me pics of before and after. The whole process was done effectively and in a timely manner. I will use Fresh Air Duct Cleaning again.

An
Review №122

Jose came and did a very deep clean of the duct work on my dryer. They provided pictures of before and after and everything was cleared. They also moved my dryer and washer back perfectly and cleaned up after themselves well. I’ll be sure to call them again the next time I need duct cleaning service.

Ma
Review №123

I had an appointment this wednesday 12/11 with one of your employees Cris, and I was disappointed in the service. To start, he rescheduled the appointments two days later, and after he completed his job, the quality of his work was very poor. He didnt properly explain the package that I was paying for which was called the Silver DC package. He told me the appointment was for the bronze package, and he failed to help me understand what services he was going to do. He told me he was going to clean the ducts from the inside of our rooms and after he left I could tell he didnt clean it properly.

Ju
Review №124

Juan was very professional and friendly. He did quality work and made sure I understood the process of the job. Would highly recommend!

Ri
Review №125

Juan and Antonio did a great job cleaning out our dryer vent/duct! They showed me how much lint buildup had occurred and made recommendations for better preventive maintenance. Great job! Thank you!

Ju
Review №126

I am really pleased with the job Michelle and Arturo did on cleaning and repairing our dryer vent. I would recommend both to do the job correctly and to communicate the process and fees. When they left I felt I received value for my money.

He
Review №127

Orlando & Maribel came out and installed some chimney caps. Seemingly, everything was fine, other than the pressure to leave a review (the guys even grabbed my phone to take me to the review) until a year after when the first storm came. The caps flew off the chimneys because they were never screwed or secured to the chimneys. They simply slipped them on and led them like that. When I called them they said they weren’t responsible for that because it had been over a year. I would understand if I was calling them for wear and tear but I was calling them to fix something they neglected to do right the first time. You can see in the pictures there are no screws along the edges of the caps. And if you see other reviews or pictures on their website, you’ll notice screws on other chimney caps they’ve installed.

wi
Review №128

I bought my home about three years ago and did not know when the dryer duct had been cleaned. When the worker arrived he found that no warm air was escaping thru the roof vent meaning the duct was clogged. He took it apart in the attic where he was able to clean the ductwork up to the roof vent and down to the dryer. There was a screen at the roof line that was also filled with lint. Now everything is clear and clean.

Di
Review №129

Victor and Angel did a great job with excellent customer service. Free assessment as well with honest opinion if I truly needed service or not. Highly recommend!

Ch
Review №130

Víctor and Angel checked my air vents and gave great customer service and advice for keeping them clean. They came on time as planned. Excellent service and highly recommended.

Ku
Review №131

Perfect transaction. Done entirely via text messages. Appreciated no phone calls. Carlos was professional and courteous.

Lo
Review №132

Georel was incredible. We had about 25 vents for him to clean and he was quick, professional, and very knowledgeable. We will be working with them again in the future.

Da
Review №133

Georel was fantastic! He was quick, professional, and explained in full detail what he was doing. I recommend fresh air home services to anyone who needs deep dryer cleaning. Ask for Georel!

Tr
Review №134

Orlando, did awesome! Duct work needed it and he did areas that most won’t do! They’re incredibly clean now. Definitely worth it.

Av
Review №135

Sam was super professional and made sure everything was done right. My house already feels fresher, and I’d definitely use them again.

Ch
Review №136

Andy was our service person today. He did a wonderful job explaining what needed to be done and kept me up to date with the progressive. I appreciate his kindness and patience.

Ka
Review №137

Fresh Air Duct Cleaning did a great job cleaning my air ducts! Michelle was friendly and informative, and Arturo was thorough and professional. They were quick and they left everything spotless. Highly recommend!

Ku
Review №138

Claimed to repair my dryer duct, charged me to repair dryer duct, and 24 hours later it fell out of wall and turned out the broken sheet metal rotating elbow they charged me to repair was simply duct taped together. Company claims I declined the repair, which is nonsense. Ended up paying another company a fraction of Fresh Airs quote to re-do the work and they did it 5x better with actual sheet metal replacements rather than duct tape.

tr
Review №139

Rick did an outstanding job. He went above and beyond dealing with our unusual problems. 10/10 would recommend.

Li
Review №140

Hugo was very fast and efficient. He sent me pictures of the vent on top of the house and cleaned out the lint. I trust this company and will schedule again in a year.

Do
Review №141

I requested air duct cleaning for my house. Tech Chris inspected and said he could do all ducts but actually all I needed was handler cleaned. He cleaned the handler, which had mildew. Such honesty is rare and really appreciated.

Ca
Review №142

Jose Bolivar was a great technician and he did a fantastic job. I am very pleased with his work. He was thorough and professional.

Fr
Review №143

Daniel was excellent, he diagnosed and fixed the issue with our dryer vents on the same day. He also gave some helpful advice as well.

Da
Review №144

Fresh Air Duct Cleaning recently did a service for AC Unit and Duct Cleaning. Victor and Angel did an outstanding job with our air duct cleaning! They were professional, thorough, and ensured every detail was taken care of to our complete satisfaction. We’re very happy with the results and highly recommend their services!

Ed
Review №145

Carlos was wonderful!!!! …took his time and explained everything we needed…after the service he showed us the difference with the before and after pictures he took! I will recommend Fresh Air and Carlos to all my family and friends

St
Review №146

I just moved into a new house. Dryer duct had many years of lint buildup. Jose saw the problems and dealth with them in a professional, courteous, and clean manner. Ill be happy to call them back again as needed.

Su
Review №147

Juan was so professional and yet so engaged. He was experienced and efficient. He even warned us about another unrelated issue that he noticed when in the attic. Excellent experience!

Pa
Review №148

Carlos and his partner did a great job on my chimney. They protected my furniture and cleaned up thoroughly after themselves. I am very pleased with their work and will use them again.

Ch
Review №149

Exceptional service by Pablo at Fresh Air Duct Cleaning! Pablo assessed my air duct issues and fixed the following problems:1. Cleaned the main dryer pipe, removing 14 years of lint buildup on the cap .2. Replaced the corroded, clogged vent cap with a new, durable one.3. Resealed the roof vent to prevent leaks and protect the attic.4. Improved airflow for better dryer performance and safety.He was friendly and professional, we will be using them again!

An
Review №150

Just had our remodeled home cleaned by Fresh Air. We had no idea we were breathing mildew. I can already tell the difference in the air quality! Juan and his team were fantastic to work with. Really solid guys. Extremely polite and informative. Highly recommend! Check out this before and after. Yikes!

St
Review №151

Juan and his partner were awesome….will definitely use them again if a need arises.Communication was awesome and they even showed up early. Awesome Job Juan!!

Mi
Review №152

Jose Bolivar was very professional and am very happy they came out to do a deep clean job on my dryer vent. I highly recommend fresh air duct cleaning services. Thanks Jose!

Ap
Review №153

Eli the technician and his assistant were professional and did a great job. They showed before and after videos of their work and were communicative throughout the process.I have no clue if they were competitive or not pricing wise as I didn’t get multiple bids. They offer a basic cleaning or a more detailed/deep cleaning depending on how dirty your ducts are and length of time between cleanings. They charge per return, per vent and everything else is extra that of course is necessary in order to have a thorough cleaning. In general it was expensive and more than I expected to spend.The tech left before confirming all units turned back on and operable as they were before they arrived. I have left 3 messages to get them back out and can only get ahold of their answering service only to be told I will get a call back within 24 hours.Suggestion- The techs should be checking to make sure all operable prior to leaning. They also should provide the homeowner copies of all videos taken. As well, company should provide the technicians iPads to review the contract with the customer and be able to show photos/videos more professionally instead of on the technicians personal phone with damaged screensAs well, the company should be more transparent about their payment methodsAt the time of booking services. If you want to pay with a credit or debit card they are passing on their fees to you as the consumer. it is in my opinion deplorable to charge the client their 3% credit card processing fees when that is the cost of doing business. Thankfully they also accept zelle as I don’t have personal checks, but this left a very bad taste in my mouth. As a business owner myself of 24 yrs, I would never dream of trying to pass these fees on to my customers!

ke
Review №154

Awesome job. Victory & Angel did great work. Very fast and efficient. Now my air duct is clean and my dryer will work properly.

Re
Review №155

Just had our whole system cleaned by Jose and it was amazing! We had some work done on the house over the last year and our system was so dirty. Thank you for helping our family breathe better!!

Ja
Review №156

Carlos came to my house to give me a quote and was very honest and professional. He answers all of my questions and made me feel very comfortable. He works quickly but thorough. I would recommend.

Kr
Review №157

Absolute rip off, had inspection and it did seem like click bait with discounts on several things. we didnt have ducts cleaned for a while, took a chance which was my mistake but the guys had very little experience in cleaning. They started with the return unit, tried to clean it with their dirty robo vaccum on the floor and spilled the dust all over hard floors and started cleaning that with another $10 vaccum. I had to clean everything from that point on the floor, just wanted them to clean the main units and get done with, would never go with them again! Told their customer service as well and they asked to post the review, so here we are.

Sh
Review №158

Andy and Danny were awesome to work with, they showed up on time and did a great job cleaning the air ducts that had never been cleaned. Would highly recommend Fresh Air Duct Cleaning and if I were you I would ask for Andy and Danny.

La
Review №159

Rick did a great job. Explained what needed to be done and did it quickly and efficiently. Showed me the lint he removed.

ws
Review №160

Great service all round. Jose and Jose were excellent and the scheduling was easy. They clearly run a very courteous and professional organization.

Ka
Review №161

Fresh Air was very responsive to my inquiry, their price was very reasonable & Sam, my tech guy, was wonderful. He was professional, friendly, efficient, explained everything and answered all my questions. A great experience with Fresh Air Duct Cleaning!

k
Review №162

Juan and Roberto were wonderful. They showed up in their window and completed the job quickly and for the amount quoted. Very happy with the results.

Br
Review №163

I had Carlos who was super nice and friendly. Helped me understand my dryer vent system and did an amazing job. He even told me about positioning my dryer from the wall more to prevent condensation. Great service. Would definitely use again.

Am
Review №164

My dryer was taking longer to dry my clothes. I was thinking about buying a new dryer but I thought I should get the dry vent cleaned first. Im glad I did. Fresh Air Duct cleaning did an amazing job. My dryer is now drying my clothes much faster. The first picture is before and the second is after cleaning. The third picture is from behind my dryer.Im excited with these results and dont have to buy a new dryer. Thank you all soooo much.

Mo
Review №165

Luis was fantastic! He responded promptly, provided a thorough consultation, explained his recommendations clearly, and completed the job with exceptional skill. He was incredibly personable and attentive to our needs. I would highly recommend him to anyone looking for top-notch air duct cleaning services—Id work with him again without hesitation!

Da
Review №166

Michele and Arturo were amazing. They cleaned everything all the vents and even the dryer vent. They show all of the before and after pictures. I was very impressed and pleased.

Da
Review №167

Awesome service! Crazy how much cleaner the house smells and feels after my cleaning service. They also cleaned out my dryer vent. If you are looking for a good duct clean this is the company. Will be using again for future.

Sa
Review №168

Vent was NEVER cleaned by previous owner. Worker was friendly, work was done quickly, efficiently AND they cleaned up when done. 1-10, I give a 10 .

Ca
Review №169

Orlando and his crew began at 7:30 am and was committed to completing the job. He and his workers were very professional and i would recommend him for your next chimney job. He goes out of his way to pay attention to the details. He also want to make sure the the customer is satisfied.

Sh
Review №170

The technicians from Fresh Air Duct Cleaning did a great job of getting our vents and ducts clean. They were very professional and explained what they were doing. We are so happy to have a cleaner home and air flowing through clean ducts!

Ca
Review №171

Jose and Jose were great! They texted when they were on the way and explained everything they were doing as well as providing pictures. Super friendly!

Jo
Review №172

Roberto was awesome. They made same day appointment. He did a fantastic job. He got so much stuff out it was unbelievable. This company knows what they are doing. Im pretty sure they saved my house from a fire. Do yourself a favor and call them. The price is reasonable.

Sh
Review №173

I had a great experience with the team of Fresh Air. Victor and Agel were very thorough and took their time to clean the ducts and treated them inside out. I highly recommend them for anyone who is looking for a professional job done for their home or business.

Er
Review №174

Great communication on arrival time. Checked in throughout the process. Love the before & after photos. Andy did a great job!

Za
Review №175

Quick and efficient! Inspection and service same day for my heating and ac vents and ducts. Will you again in the future! Jose was very friendly and professional!

Ju
Review №176

Jose was on time, very professional and explained the procedure clearly. I will schedule next years cleaning with Fresh Air.

Gl
Review №177

Our chimney had leaked water from the rain, inside our fireplace. Roger came and cleaned and sealed our chimney. He is the best technician I have ever experienced. I am retired from ExxonMobil and would have been proud to have worked with someone like Roger. Competent and very friendly. He finished and cleaned up everything very well. Thanks again Roger!!

Sy
Review №178

Our technician, Jose, provided excellent service! He was thorough and friendly as he conducted the work throughout our home. I greatly appreciate his attention to detail and certainly recommend his work!

Re
Review №179

Pablo was on time, very professional, thorough, neat in cleaning up his work, talked about the need for consistent service due to excessive dog hair, did not try to up charge, and when he left, I felt I received an excellent service on our dryer duct and when the time/need arises he can also do work on our unique fireplace. I recommend Fresh Air Duct Cleaning!!!

Tr
Review №180

Very professional. Highly recommend these guys! Ask for Juan & his crew. They thoroughly cleaned out my dryer vent and re-attached correctly inside the attic also.

A&
Review №181

Amazing service and customer experience. We used Fresh Air less than a year ago to clean the air ducts throughout our home. Upon finding a few mishaps recently, Jose was quick to come and reservice our home for free, no questions asked. Excellent work, too!

do
Review №182

Employees were very kind and helpful. Explain and showed details of work and gave options. Very polite and in detail.

Ke
Review №183

This may have been one of the worst interactions that I have ever had with a business. I was calling around inferring about having my ducts cleaned and talked to about 4 companies. Fresh Air Ducts stood out due to price as well as how they sold their process versus their competitors. Later that night they actually texted me offering an additional 10% off the price quoted. I called them back the next day to verify the pricing with the 10% discount which they did confirm, and I chose to use them setting up an appointment the following week. Later that day one of the competitors which I had spoken to earlier called me back and I informed them I was going with Fresh Air Duct Cleaning which they warned me against informing me they would not honor the price and upsell me. I did not think anything of it as them trying to get my business by badmouthing their competitor, which proved to be a mistake on my behalf.The next day Fresh Air Duct called and said they could not honor the appointment which they set up, this was the first sign of things to come. I however informed them that was the only time I had available due to travelling, so they said they would try and make it work. Victor their serviceman did show up at the appointed time, however the price he tried to charge me was 93% higher than they not only quoted but confirmed the next day. Victor then said he had to get some supplies, and he would return, however he never came back nor did he call.Late that evening, Jenny the Ops Manager called me and apologized and rightfully threw Victor under the bus, informing me she had listened to my recoded call with them and the price I had stated to Victor was correct and they should have honored it. She said she would reach out to me the next day to right the wrong. She not only did not call me back as she said, even when I called her and left her messages, she would not return my calls. A couple of days later I did talk with Avery who said she would make sure they honored the quoted pricing, and she set up an appointment for the following week.The next week Pablo, who said he was a manager came and said he would honor the pricing, however 10 minutes later he said the vents looked to dirty and they would only clean the vents if I bought another package which was much higher as an add on. The issue is that Victor had already come out and said the service I asked for would work, he just wanted me to pay more for it. So again, they came out, inflated the pricing or refused to honor the agreed upon service unless I paid more and paid for a higher package. I should have listened to the competitor who had gained business from other customer who had similar stories.I cannot speak to the quality of the service as they never performed it, however I can speak to the lack of integrity this company has at all levels. I would advise you to skip them when looking for a provider so that you can establish a credible relationship with a provider who is looking to provide a great service at a price which they stand by. Fresh Air Duct seems to only care about getting as much as they can out of you and will not even perform the work unless you agree to be upsold. My advice is stay away from this company, as the customer is far from their priority.

Ro
Review №184

Carlos and his crew did a great job with the work that needed to be completed: AC plenum replacement & ductwork cleaning and fireplace & dryer ductwork cleaning. They arrived on time and finished before the estimated work time.

Ju
Review №185

Andy did a great job! He showed me before and after pictures of each vent to confirm they were cleaned. Andy was polite and professional.

Ba
Review №186

DO NOT USE THIS COMPANY. The customer service team is incredibly unprofessional. I booked a service for Friday. Friday comes and goes, no one shows up. I call, and it is explained to me that whoever took my call input the wrong phone number even through they had the right address. (Why that explains the no-show is not apparent but ok.) Anyway, I politely agreed for them to come out on Monday instead. Monday morning I get a call that they cannot come out. Okay, thats fine. The customer service agent I spoke with assured me they would send their top person on Tuesday at whatever time I chose in order to make up for the inconvenience. So I said noon. At 12:15 I get a call from the service tech saying hed be there in 30 minutes. A little annoyed, but ok. 1:45 still nothing. I call customer service and its explained to me that my window is 12-2, so I should just calm down. No, I reiterate, that was not what was told to me yesterday. She hung up on me. If this is how you choose to run a business, so be it, but you will not get mine.

An
Review №187

Andy did an absolutely fantastic job on our ducts. Very professional and courteous. I would absolutely work with him and Fresh Air Duct Cleaning again!

Da
Review №188

Andy was great with my chimney sweep! Very polite and professional. Would definitely recommend this service to others.

Ca
Review №189

Juan and his team were quick to diagnose our issue and had our dryer working perfectly. Very professional and knowledgeable, we will definitely refer them to friends and family.

Br
Review №190

Andy was excellent! Very professional, quick and knowledgeable. We will be using this company for any of our future needs.

Fe
Review №191

Cris and Rick did an amazing job cleaning my air vents. Super fast and friendly service. Highly recommend!

Da
Review №192

My technician Samuel, was polite, mindful, and diligent. He was extremely professional and willing to answer any questions that I had about the process. Along with that just enjoyed chatting with him in between vents. Would recommend if you are in need of duct cleaning.

Er
Review №193

Luis is excellent! He communicates everything he will do and gives tips for how to help better your home’s air. He was unbelievably efficient! Would definitely recommend him to anyone!

Va
Review №194

Fresh Air Duct Cleaning did a fabulous job in cleaning our vents. Andy is a true professional and included us in the entire process. Adding them for your next cleaning will be worth the cost!

El
Review №195

Great job!! Hugo was very helpful, explaining everything he was doing, keeping me informed, and sending pictures etc...

Ke
Review №196

Excellent service. The crew that came out Juan, Jimmy $ Herberto did an amazing job, very professional and a pleasure to do business with. A++ company

Ke
Review №197

Luis arrived on time, did a thorough evaluation, including photos and video and proceeded to complete the work as promised. He was professional and friendly. My experience was very positive.

Eu
Review №198

Carlos came out to do a standard air duct cleaning. Upon inspection, he found mold in several of air ducts. After my approval, he proceeded to clean the air ducts and replace all the covers with the new ones that I had purchased. Will definitely recommend this company and Carlos. He was so kind and helpful. I suffer from asthma and since he cleaned my air ducts, I was able to tell the difference immediately.

Sa
Review №199

Great service, very knowledgeable of the vent system and didn’t try to sell me something I didn’t need it. I appreciate so much their recommendations and knowledge of how to resolve my vent /duct issues. Will definitely recommend them to anyone else.

Information
588 Photos
199 Comments
4.8 Rating
  • Address:13601 Preston Rd Suite #W860, Dallas, TX 75240, United States
  • Site:https://bestairducts.com/
  • Phone:+1 214-239-1832
Categories
  • Air duct cleaning service
  • HVAC contractor
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–6 PM
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible toilet:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
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