Elliott Electric Supply

Will Call has the worst customer service I’ve encountered in a long time. I placed an order online the day before. I then called to ensure my order was ready for pickup, and after providing the order number and verifying the name on the order, will call told me all items were pulled and ready for pickup. I arrived and was told they never pulled anything because I don’t have a card on file. After waiting 45 minutes, they ask me what I’m waiting on. I reminded them which order I was waiting on. They then realize they forgot to complete the order so no one ever started pulling the items. After waiting 2 hours, they inform me it’s going to be an additional 40 minutes to complete the wire cuts. I’ve been super polite and understanding, but this is ridiculous.If you need electric supply, save yourself a few hours and go elsewhere.

Terrible service, need to hire people that know what they are doing. I prefer to drive further to avoid this location

Stopped by here last minute for a much needed part. Everyone was very nice and helpful! Jeffrey was kind and promptly resolved an error that came up to help me get what I needed. I really appreciate everyone that was there today!

No hurry on small orders was 89 percent done with my order got all my small parts and waited over an hour to cut 40 ft of wire and 10 for of seal tight. Then only one person working up front everyone else leaves or on their damn phones. Will never com back to this Elliot’s again. Should not take this damn long period. Worst supply house and experience.

Came to this location, and apparently they the decided to have a meeting while I’m waiting for my liquid tight conduit, so had to wait more than an hour for my item to come from the back.How inconsiderate is that from this place, not taking into account the customers time, they should finish all customers orders before a calling a meeting.Never coming back to this location.

I hate this place, if you need a cut wire you have to wait forever, employees are very lazy. 😡😡😡😡

This supply house has the WORST service of any supply house I have ever been to. The simplest order always takes too long. Plan on waiting 1.5 to 2 hrs. Oh, and dont forget to get your free ice cream while you wait. Mine was worth about $140 by the time I left.

Counter sales will go above and beyond to help you, AVOID WILL CALL COUNTER AT ANY COST! I have never been to any other DC or supply house that even remotely thought It was acceptable to be as slow as these guys are. Yes I was getting wire cuts but I ordered it the day prior, showed up at 6:30 am and finally at 7:20 they had one of the cuts done.........absolutely the worst. This is the second time I have used them, even the first time I waited an hour and a half and if I remember correctly I didnt get wire that time.AVOID AT ANY COST!!!!

Amazing sales reps! We’re so knowledgeable and friendly. Highly recommend

Very nice and very well organized

Everyone there is always helpful and friendly. Started going here after a couple of bad experiences with the Crawford down the street. Even when they dont have what I need theyll get it for me quickly and at a competitive price . Mike brown has helped me out several times with some of the things I couldnt find he has got it for me in time to get the job done on time

They have what you need usually but the customer service sucks. I try to use dealers but some Times they don’t have what I need so I have to go to Elliotts or vice versa but they usually never have the will call order pulled yet or they don’t know if the material I need is in the warehouse or in the actual store so he have to print two tickets which makes it way more time-consuming and inefficient then it should be. I went in today at 4:53 PM and there was one employee servicing five people they close at 5:30 but if you get there early in the morning around 7 AM there’s 10 people servicing one person.

They probably have what you want, but be sure to double check your order, and you might want to use a tape measure on larger sized nipples, lock rings, bushings, etc, before accepting the order.They have the best tools and pricing.

Greg was very helpful! Give this man a raise. Knew exactly what item we needed and everyone here was very pleasant and polite.

Very helpful staff and Im even getting this shipped as the item I was looking for was not in stock.

Worst Elliott supply in the country to deliver to, there slow, set up is terble only recive half days, and there way to busy to have this small of a space

Line can be a little long for the walk-ins making quick purchases but everybody is helpful and professional.

Great service with great attitude!No complaints at all!

Don’t come here unless you have all the time in the world not because they are busy it’s because they are too too slow

Always enjoy Elliotts their customer service and mood is mostly positive.

Racist with latin people don’t spend your money here

They had the random 440v 15amp fuses I needed when nobody else did. $9.80*17=a sale Mustang missed out on.

Great bunch of people , they have just what you need

I received great help by Leona Edward. Very Curtis and knowledgeable.

This is a great electrical supply house, I see them more than I do my wife.

Ridiculous a simple box 30 amps ,Not in stock.

The last five orders they screwed up on .Dallas location.

They were fast and to the point. Awesome

Manager need to be more professional

Always have everything I could need for a job

Great.easy to locate.nice people too!

Will Call guy Adan is awesome, very helpful!!!

Good place to buy electricity tools and hardware.

Hazel hot shot driver I deliver to them and for them time to time

Cant go wrong with this place!

Great place to buy electrical products!

Great for all electrical and electrician needs.

Great people and very helpful

The express will call is great

The counter man is very knowledgeable.

Friendly service Donuts on Friday.

Extremely difficult to work with on manufacturer warranties.

Gave them a good wash

Great customer service!!

Daniel was a big help!

The employees working too slow!!

Hope you have an hour to waste.

Very good service

Quick delivery in and out

Camille is the best.

Terrible wait.

Service with a smile!

Good place

Very accessible

Parts house with no parts

Good

Large inventory

Good

Very slow and rude service and they dont know about materials. I arrived to look for an order and increased only one item, which was a 5ft piece of flex and I had to wait an additional hour. I have visited almost all the Elliotts in TX but the one in Dallas is racist, they treated me badly because I didnt speak English.

Everything very good. its just late to deliver the material

Very friendly and fast to download

Very good service...always attentive to the customer

Good