I received an estimate from Hooper Plumber to reinstall a few faucets, a garbage disposal, and a Culligan filter. Their price was very reasonable compared to other quotes I received. The plumbers arrived on time, worked efficiently, and completed the job quickly. Everything was installed perfectly and worked flawlessly afterward.
Very happy repeat customer! The technician arrived ahead of schedule as well as being able to articulate the source of the problem causing my faucets to leak. The technician was professional and knowledgeable. Next time, I have any plumbing issues, I will call Hooper.
Our outdoor hose outlets were broken due to freezing temperatures and needed replaced. The guys came out on time and completed all the work in an hour! They are great, definitely would call them again .
Hooper Plumbing & Air Conditioning has serviced our home many times. They are consistently fast, knowledgeable, polite, respectful good people we feel we can trust. We had an unfortunate plumbing emergency today, and Hooper was able to fit us in, fix the problem, and save the day. We are thankful to have such great service from people we can depend on.
Extremely disappointed in the level of service! Had a leak in my water meter that needing fixing, Eric came out next day and fixed it, but left us with a giant mess of sod thrown on top. Not only that, come to find out a couple weeks later when my grass starts turning brown that in the process, he chopped up some of my drip irrigation lines. When I called to see if they could rectify the situation, I was met with a bunch of excuses as to why they would have to charge me (more than my landscaper would). He acknowledged that he noticed the lines but thought they were scraps. Needless to say I will never do service with them again, nor will I ever recommend them. Our builder recommended him to me, and I will be sure the builder knows of how we were treated, so that our neighbors dont have to deal with the same regret.
Eric from Hooper Plumbing completed (3) separate plumbing tasks in my homeIn less than an hour. He was professional and friendly, as well. Have used Hooper for a variety of plumbing/HVAC projects over the years and have never been disappointed.
Hooper plumbing and Air Conditioner is the best plumbing and air/heat business in Dallas hands down. They fixed our hot water problem in no time and they are great at customer service. If I could give them 6 stars I would.
Hooper Plumbing is friendly, prompt and polite. They service tankless hot water heaters, which not many other plumbing companies do in this area. Weve been happy with Hooper!
Hooper Plumbing and Air Conditioning is the BEST! It’s a devastating experience to have your air conditioning system to go out at the end of July with temps in the 100’s! This company will work with you to get you the absolute best pricing! Their service staff are reliable in being on time. Juan was very knowledgeable and great to diagnose the problem. Brenda in the front office is quick to get answers and return phone calls. I am so very grateful I found Hooper Plumbing and Air! They are a quality 5 star company!
Hooper did a great job replace our hot water heater/tank. Both of the technicians did a great job, were courteous and communicated well. I would hire this company again.
Excellent and fast service. Left a message after hours and received a call early the next morning and had our problem fixed by 9:30 am. Service Tech was great. Definitely our go to from now on.
Hooper plumbing was super helpful in resolving our problems when we were in a seriou pinch. They came out immediately, took action, and took the initiative to stop an emergency water leak from flooding the home. They were in and iut, got the job done efficiently, and were kind people. Not many honest companies of this caliper of integrity around anymore. Im so ever grateful and appreciative that they we were to help us! We will definitely work together again!
We have used Hooper Plumbing & AC on several occasions for both the AC and plumbing services. The service has been thorough and professional each time. Having worked with several of their service reps I can honestly say we have never been disappointed. All have been gracious and kind. Definitely recommend Hooper’s for any AC & Plumbing needs.
Hopper is the best … they agree so professional, always dona great job. They always provide me with the best solution at the best price. I trust Hooper and appreciate the professionalism and knowledge of their teams!
Hooper Plumbing and AC was amazing to work with! They are very professional with great communication with their customers! The work was done quickly and correctly immediately after we reached out to them! The gentleman that came to service our AC was friendly and knowledgeable and explained everything in terms that I understood. I would definitely recommend them for any plumbing or AC needs you may have. You will not find a better company in the area.!
Been doing business with Hooper for over 25 years. They always respond quickly and take care of the problem professionally
I use Hooper Plumbing for all of our plumbing needs. They provide excellent service and quality work! Eric, just fixed our Gas lanterns- went beyond the call of duty, to fix it right. Eric is so nice, and gave 100% effort! Wonderful service.
I have been using Hooper for at least 10 years for plumbing and air conditioning. In that time, Ive had the same technicians service my house, and its kind of embarrassing to say, but they know my house better than I do. Eric is always friendly and checks and rechecks his assessment before making a diagnosis. You can tell all the technicians at Hooper love what they do and are the top of the top!
Fantastic Service. Easy to schedule and fast to solve problems. Very good advice on equipment changes.
I’ve been using Hooper for plumbing and HVAC work since 1999. They are always responsive and helpful.
Hooper was great!! They came out the day I called and the guys were knowledgeable, quick and efficient! Will definitely refer them to others!!
A good plumbing company always seems difficult to find. But here in Dallas, there isnt anyone better than Hooper Plumbing & Air Conditioning. They always answer their phones, are easy to schedule with quickly, and their team of plumbers are professional and courteous.Recently at our warehouse, we had a main sewer line back up. Rotor Rooter quoted us $10,000 to repair the main sewer line. Suspicious, I called in Hooper for a second opinion. They coordinated with a professional camera person to inspect the sewer line and didnt find any problems! Rotor Rooter would have been happy to bill us over $10,000 for work that didnt even need to be done!I couldnt more enthusiastically recommend Hooper Plumbing & Air. They are professional, honest, and always very responsive!
Have been using them for years and will continue.Eric has been our go to and never lets us down.The team is dependable, professional and efficient.Thank You Hooper!!!
The folks at Hooper were diligent and professional. They successfully managed the unexpected as new information arose (which always happens). Juan offered a competent and seasoned perspective as I asked questions to confirm my decision on the type of AC unit that would be a best fit for my home. I expect to have Hooper be my regular service provider moving forward.
My house was unbearably hot after my AC broke down. It felt like a sauna, and I was desperate for relief. Enter Hooper Plumbing and Air Conditioning, ready to save the day.Their technician arrived promptly, diagnosed the issues with impressive efficiency, and set to work. With a few expert adjustments, he had my AC blowing cool air again in no time. It was like a breath of fresh air, transforming my home from an inferno to a comfortable haven. I half-expected penguins to start waddling through the halls.Hooper Plumbing and Air Conditioning didn’t just fix my AC; they restored my sanity. Their professionalism and dedication were evident throughout the process. If your AC needs help, call Hooper—they’ll jump through hoops to get the job done right.### Review of Hooper PlumbingYet another review!!!If you’ve ever needed a plumber and felt like you were jumping through hoops to get someone reliable, let me introduce you to **Hooper Plumbing**—the folks who make your plumbing problems disappear faster than you can say, “Where’s that water coming from?!”These guys don’t just fix pipes; they’re like the Olympic gymnasts of plumbing. Hoops? They don’t just jump through them—they flip, spin, and stick the landing every single time. My leaky faucet didn’t stand a chance, and don’t even get me started on the clogged drain they tackled like a plumbing gladiator.The crew at Hooper Plumbing was not only fast and efficient, but they also brought a sense of humor to the job. They didn’t just clear my pipes; they cleared my mood! Plus, they left the place cleaner than when they arrived—something I didn’t even think was possible after a plumbing emergency.And let’s talk about their customer service. You know that awkward moment when you’re waiting for a plumber, and it feels like you’ve committed to an all-day hostage situation? Not with Hooper Plumbing. They showed up on time, fixed the issue quickly, and didn’t try to upsell me on anything ridiculous. Just honest, professional work that got the job done.So, if you’ve got plumbing issues and you’re tired of jumping through hoops trying to find the right help, give **Hooper Plumbing** a call. They’re fast, friendly, and know their way around a wrench like nobody’s business. Five stars, two thumbs up, and a big “hoopla” for Hooper Plumbing!
The Hooper team is fantastic. I am a real estate agent and they are my “go-to” for all of my clients, family and friends!
They showed up on time and were very friendly and professional. They repaired my issues and I would recommend them for any plumbing problems.
Amazing people fixed my gas leak was done quickly. Told me exactly what they did and was very respectful.
Hooper Plumbing came through for me during the snow storm in such short notice. I been using them for a decade.
I called on a very busy day, so the owner David stepped in to handle my call and I don’t know how many more. I was so greatful, because it was 100 degrees out that day. The service I received was courteous and very professional. I even received a call the next day to check on my air. Thanks so much Hooper Air Conditioning. Wonderful service.
Becky was so nice and was able to work us into the guys schedule today. The guys were able to quickly diagnose why our air conditioner wasn’t working properly and fixed it right away! We will always use Hooper for any of our plumbing or air conditioning issues.
Hooper has the best people!! Brenda is awesome and gets an appointment lined up so quickly! Had 2 water heaters installed and the techs that did it ....Cameron and Jeff are the absolute best!! So efficient and nice to boot!! It is a win win with Hooper plumbing and AC every time!!
They were very knowledgeable and polite. They found the problem and are calling back Monday.
Hooper does an excellent job and is so accommodating to our schedule. Friendly and professional.
Shout out to Hooper Plumbing for finding a water Leak under my slab and fixing, by digging a 15 foot trench, 4 feet down, through solid chalk in this heat! Best group, especially Cameron! Again, thank you!
Hired Hooper Plumbing based on friend’s recommendation. The technicians arrived at the scheduled time and flushed the tankless water heater and adjusted the flow in the bathtub faucet. Charge was a reasonable $259.95.Last week we hired them again to replace the bathtub faucet and a kitchen faucet. We purchased the faucets from Home Depot and had prepared both areas for easy access. The technicians arrived at the scheduled time, replaced both faucets and installed couple shutoff valves on the water feed lines at the bathtub faucet. Total time spent was 90 minutes. The bill arrived on Monday. It was $749.95. So please be aware that labor rate that Hooper Plumbing charges is just pennies short of $500/hr.
Honest and NOT commission based. I have a relative who has used Hooper Plumbing for 37 years and suggested I call them. Not disappointed. Have found my plumbing company.
Hooper Plumbing & Air Conditioning has serviced my homes for over 30 years. Always great service and friendly techs that I have come to know and trust! The owners, Tracey & David care about their clients.
Hooper Plumbing and Air Conditioning has been a trusted resource for us over most of the two decades we have owned this home. Their team is professional, knowledgable, competent, and reliable. They are usually available either the day I call or the day after. The office calls us when the technician is on the way to our home. For major projects they submit a bid and stand by their estimate. They truly understand and deliver the old-fashioned concept of customer service. We could not be happier with the plumbing services we have received from Hooper over many years. Keep up the great work!
Great company, thorough and knowledgeable. Good customer service
I contacted them looking for some one to install a water filtration system. They were friendly and cordial but not organized. They did not have a set price for dryer vent cleaning and they basically charged me whatever they felt like charging. I trust them but they originally sent out two guys that have not done a home filtration system. Their admin said it was my fault for not specifying what kind of system. Then they sent out a second plumber that was super knowledgeable and gave me a quote in like 30 minutes. They should’ve sent him out first, Since he was the right guy for the job. Everyone was nice and professional, but I wish they were just more organized. I got charged for two visits instead of just one, mainly, because it was supposedly my fault for not specifying.🤷🏽
Serviceman was so courteous and professional. Great job!! This company is the best and most consumer friendly from the front office to the servicemen. Consistent professionalism. 5⭐️!!!
Incredible team, work and kindness! They took great care of our store when we needed ASAP to continue to serve our customers. They came multiple times and called a few days later to ensure it was still working well.
For a Moen bath faucet cartridge replacement which has been used for over 40 years and a standard replacement part, I told Brenda exactly what I had and was told she would have someone out that afternoon to fix the dripping faucet. They arrived with only a worn out small crescent wrench and a screwdriver & not the special tool needed to extract the cartridge or the cartridge. After struggling for minutes he was able to remove the cartridge only to tell me he had to go to the plumbing store to secure a replacement. They were gone for over 45 minutes, came back and replaced the cartridge with no problem. When asked how much it would cost I was told they would email me. The total time here was 1:15m- most of that at the store.I was shocked when I got the bill of $428.00- way above the national average. The plumbers were unprofessional, didnt have the proper tools or the specified part to perform the repair. Wishing I had done it myself. Needless to say I wont be using them again.
We continue to use Hooper for all our AC and Plumbing issues. Most recently, they serviced our AC (routine). As always, punctual, polite, thorough, professional.
I only wish all plumbers and A/C contractors were as knowledgable and reasonable priced as Hooper Plumbing.
Hooper’s Plumbinh was EXCELLENT! They showed up the same day I called, fixed everything in a flash and were reasonably priced. The previous plumber had not fixed what he worked on ( although I was charged double what Hooper’s charged). Thank you Hooper’s!
I received a text 30 minutes before the scheduled arrival. Plumbers were courteous, knowledgeable and efficient. Reasonably priced. Definitely will use Hooper again.
Eric did a great job . It was a tricky job and he figured it out. Plu he was nice and fun. His no. 2 guy was goo also.
I was quoted an astronomical price on an AC unit. Hooper quoted me a fair price that was thousands less. I went with Hooper and they installed my new AC unit and I now have a service contract with them. Johnnie also found and remedied an issue on one of my existing AC units when he was here on my annual visit. I feel like they are knowledgeable and trustworthy and aren’t trying to sell me on extra things. I also like that they retain their technicians.
Prompt, courteous, professional service, and reasonably priced! Techs were friendly, knowledgeable, and informative! Will definitely use again! Give them a shot!
Superb quality work and fair price. The estimate guy, Tracy patiently discussed with us the scope of the work and gave us reasonable price. We changed the scope of the project twice and he was able to switch the gear and provided the new quotes on the same day. The technician, Slavic is polite and did the job quickly and carefully. He cleaned up everything and checked the installation after the work to make sure everything was good. Would use their service again and recommend them to others.
They did a great job but I was quoted $89 with potential to increase to $150. Totally fine with that. They send me the invoice and charged me $250. They fixed my clogged sink but definitely could have found someone cheaper than $250. If I would have known it was going to be that expensive, I would have just bought a drain auger and did it myself.
A/C and heating systems and thermostats were replaced with high-efficiency Trane units. The techs were professional and friendly and did a great job. I highly recommend Hooper for your plumbing and a/c needs. Great people!
Hooper Plumbing provides professional and quality service at a fair price. And all of their associates and technicians are extremely helpful and thorough. An outstanding company. I highly recommend Hooper Plumbing!
Wonderful company. Our family has been using them for years. The technicians are reliable and knowledgeable. Recommend 100%.
Hooper is a very professional company. I have used them several times. They are responsive and efficient, and I have been completely satisfied.
Great service every time. Quick response time. Very fair on pricing.
Once again, Hooper comes through for us. We had an outside faucet replaced. Hooper professionals were polite and efficient. They showed up when they said they would and completed the work quickly.
Great service at a reasonable price. Called when A/C went out in 107 degree weather. They were at our house within two hours. Unfortunately part needed to be ordered, but communication excellent throughout the process and new part installed quickly after it was received. Highly recommended
We had a wonderful experience with Hooper, and will continue to use them. They were prompt, professional, honest and a true pleasure to have in our home. 100% recommend.
Our air conditioning system gave out, and it was an overwhelmingly hot day in San Marcos. Adrians Air Conditioning Repair promptly sent over a serviceman, Cesar, at a time that was convenient for us. We received a phone call when Cesar was en route, and he arrived shortly after. He quickly diagnosed our AC issue within a few minutes and had the system up and running in no time. Cesar was both efficient and professional. Outstanding service from Adrians Air Conditioning Repair!
I have been using Hooper Plumbing and AC for over 20 years. They are honest, trustworthy, reliable and do great work!
Vincent and his crew did a great job! Excellent installation and a good price too. Thanks Guys!
The Hooper Plumbing & Air Conditioning team was phenomenal. They were honest, forthright, and thorough. I was skeptical about replacing my whole air conditioning system after getting an estimate from a different company that was astronomical! This company wanted to replace everything, which sounded crazy—but the first company did not have the same circumspect approach. They came out twice to examine my unit and found it in good working order and with no emergent problems. You can’t buy character like this anymore—and they were polite and on time too! Top ac repair in Dallas
Hooper Plumbing came out right away and took care of a major problem on one of my job sites. Juan was very helpful with information after he completed his work.Cliff BechtoldEmerald PoolsDallas, TX
Work tech was on time, respectful, efficient. Explained what was needed, showed me how to do several simple upkeep tasks. Made some suggestions but did not try to sell me on a work I was declining. I appreciated that. I have found this company pleasant to deal with, responsive to my request. I have been a satisfied customer for seven years.
Excellent service! So responsive when our AC unit stopped working! Very nice, friendly service men. I really appreciate the work done for us every time they come out
Ethan was supportive and professional. We had 3 other HVAC companies come in the past and this was the only one that was useful and figured out the issues we needed to fix. The membership is great because of the bi-annual diagnostic testing as well. Not going to ever use another company again after finding this one!
As a long time customer of Hooper, and also longtime maintenance plan customer, Hooper is always friendly, their service is fantastic and they are prompt to respond to problems, especially emergencies and always cordial and on time. It’s a pleasure to do business with Hooper.
Hooper is the only company I use for AC & plumbing. They make every effort to get to you as soon as possible. Their techs & front office are very friendly & knowledgeable. I would not use anyone else.
After I dropped a plastic spool into the bathroom sink drain and couldn’t get it out, the sink drain was stopped up. Hooper has done several jobs for me and have always been courteous and prompt. The came the same day, got my problem solved. Hooper is my go-to company for all they do. I highly recommend Hooper Plumbing and Air Conditioning!!
As always the setting of service all the way through to completion was exemplary. I have used Hooper plumbing for several years and I expect to continue. Thank you all !!!
We have used Hooper Plumbing for years and trust them to always do a good job.
Hooper Plumbing was great! They worked on everything on our list cheerfully and professionally.I would recommend them to anyone.
Hooper Plumbing is one of the best subcontractors I’ve worked with in Dallas in the past several years. Their communication and skill level of all of their guys is unsurpassed.
We needed a malfunctioning relay replaced in our HVAC system. Cesar from Adrians Air Conditioning Repair had to make several visits due to a minor loose wire that unexpectedly caused the entire system to malfunction after his initial visit. The problem is now fully rectified in our San Marcos home and were thrilled with the outcome. Would certainly endorse their services again. A perfect 10/10!
Hooper provides tremendous, timely service. Brenda routinely gets people out for me day of or the next day, even in peak times. Technicians are professional, helpful, and flexible.
I really appreciated Juan and his helpers’ professionalism and clear explanation of the work that needed to be done on my furnace. I am now confident when the weather really becomes cold. The price of the parts and work were very fair.
My new HVAC guys! Juan was great, on time, reasonably priced, and didn’t oversell. A breath of fresh air. Jim T
As always, Hooper Plumbing did a great job. Professional, efficient, good value. Hooper is our go-to plumber and we recommend them without reservation.
Excellent service, reasonable expense for work performed. Recommended to neighbors who also use Hooper. I have hired them for all plumbing since 1985!
I had a drainage issue at my condo, and Hooper dealt with it fast and professionally. I would definitely use them again.
Johnny was a great technician . He worked quickly and very proficiently. We will use Hooper Plumbing again for sure.
Excellent service. I have used Hooper Plumbing for many years. They have always done excellent work for me. I highly recommend them.
Hooper Plumbing & Air Conditioning has my unqualified recommendation as a professional HVAC contractor….I have already given their name to neighbors in my condo building….Referring to your neighbors and friends is the ultimate way of recognizing good work from a contractor….
Hooper Plumbing & Air is a great, friendly, quick and professional company. We have used the for over ten years and their service and employees are the best.
Very professional and courteous. Complete my job and did an excellent job.
Called to set up an appointment with an HVAC technician. They assured me I would get someone the same day and gave me a timeframe for when the technician would arrive. I waited for multiple hours until finally calling, only to be told that the technician does not work weekends and he would have to come in tomorrow. They also had no other technicians available. They subcontract technicians from other companies, and clearly didn’t have the knowledge of technician schedules. If you’re ever in a bind like me, look elsewhere for someone more reputable with more reviews.
Hooper has a knowledgeable and professional team.
I lost heat due to sensor dilemma on my boiler and this was the only company that was able to send someone same day. Jerome was great! He was able to get my boiler running again until replacement part can be ordered.
Pleasant, efficient and knowledgeable techs. Resolved our problems quickly.
Had an issue with my AC prior to the holiday weekend; Juan and Eric were able to help same day, were professional, and informative on the cause. Thank you!
Ive gone to Hooper twice now, and twice Ive been satisfied. Both instances were emergency situations, and both times they did everything they could to get to me promptly. This last time, they had even made it to my house BEFORE I could make it home. Great, quick work done. The workers, Blake and Hector, were both so professional and easy going. Its always slightly nerve wrecking as a woman having to deal with male contractors alone, however these guys never made me feel taken advantage of. Ive used them twice now and Ill continue to use them. Theyve also, twice now, given me the best or lowest quotes for their services as well. All around Im a satisfied customer.
Emmanuel was on time, knowledgeable, professional, polite and polite. Diagnosed the dilemma in minutes, then fixed the unit with an hour for a price I can live with. If I have any maintenance or repair needed in the future, I will request him if available. Thanks again. Maurice
I am an interior designer and work with all kinds of trades on a daily basis. Hooper Plumbing was impressive! The team was great with communication before, during and after their service. Technician was on time and friendly. They followed through on a challenging task that other plumbers I hired never finished. I will use Hooper Plumbing again in my own home and recommend to clients!
We have used Hooper for plumbing and air-conditioning for 12 years now. They are timely and do great work at a fair price.
We’ve used Hooper for years, and have always been delighted with their service. We are very comfortable recommending them to friends and neighbors.
I could not have asked for a more responsive, kind, and professional experience. Thank you, Juan & Rush for all you did to get my new A/C ordered & installed so quickly!
We had a new Heater and A/C unit installed yesterday by Robert and the crew. These guys were great and did a fantastic job with the install and clean up after themselves. Robert is wonderful. He educated me on care and maintenance of A/C & also our old furnace. His patience is very much appreciated. Kudos!
I realize all plumbers are expensive. Used this company 3 times. For 3rd time, I felt it was flat out price gouging. Also, to flush my tankless hot water heater, tech was about to use a bucket with leaves and debris floating in water. When I asked he start with clean water in a clean bucket, he Initially pushed back it didnt matter as pump had filter. I insisted and he reluctantly dumped bucket and cleaned it and started over. A System flush should not involve exposing unit to debris!
We have used Hooper for years now for both AC and plumbing issues. From small leaks to completely redoing our AC unit. Highly recommend using them.
Have used them multiple times and always have great service. They keep you informed about when they are coming, and work quickly. Highly recommend Hooper Plumbing!
I normally do not write reviews, but...I was quoted $89 over the phone for a drain clog. They said if its a quick fix, thats the total cost. They came in, fixed it in 10 minutes, and handed me an invoice for $240. When I asked, they replied oh its usually double that.I do not recommend this company
The workers are friendly and knowledgeable. They were respectful of my home and my belongings. They did a great job replacing my water heater.
They showed up on time, called to give me a heads up, finished the job effectively and quickly at a reasonable cost. I will use them again!
I am a Realtor in Dallas, and Hooper Plumbing and Air Conditioning is one of the few companies that I never hesitate to call or refer to my clients. They also have taken good care of me and my personal Plumbing/HVAC needs. Its wonderful to have a company that you can trust implicitly.
What a reputable air duct cleaning company! Great rates and great work ethic! The technicians are very punctual & friendly staff. We had the dryer vent cleaned. He completed the job quickly and efficiently. We will definitely use Ray’s Heating And Cooling Company again.
They did quality work at great prices. The staff so friendly and helpful to us when we called to make inquiries. The technician who was sent to our home was so knowledgeable and got all our questions answered. He went an extra mile to explain to us on how to handle and keep our A/C safe from damage and failure. We were so so much pleased with his service and would not hesitate to recommend him and the company.
The repairman assigned to me was supportive and professional. He performed my equipments work maintenance within the agreed schedule. He detected an issue with one of the fans which he showed and explained to me and promptly repaired it the same day.
They quickly found the source of the a/c leak and returned as soon as they could to repair it. Smart, knowledgeable, and professional. Highly recommend.
Ray’s Heating And Cooling Company would receive 6 stars if I could. Even on a holiday weekend recently, they came out to make sure my family and I were taken care of. They were professional, timely, and knowledgeable. I highly recommend them for your HVAC needs. You will not regret calling them.
We have had Ray’s Heating And Cooling Company for our heating/cooling maintenance plan for about 3 years now and have also had them out several times for random issues and we just really like them. The office is easy to deal with and every tech they send out is good. It just seems like they hire quality people all around.
I am a repeat customer. I always use Hooper for HVAC and plumbing services.These people are always on time and they get it done!
I really hate to write bad reviews, however, for this particular company, I will make an exception. There are several reasons for this review… Shotty workmanship, property destruction, deception, and bullying toward elders.I live at a rent house and the property owner (really nice older gentlemen in his 80’s) hired me to remodel the bathroom. When I got to the plumbing area of the remodel, I asked the homeowner if he knew of a plumber that he would recommend. He told me that Hooper plumbing did work at his church and did a good job, so they were hired to do the small plumbing job needed for the remodel. I was installing a fiberglass shower and needed the drain pipe in the floor moved.Hooper plumbing came to the house and told me that they would be able to do the job in 1 afternoon and told me that it was “no big deal”. So, we agreed to a time and set the date.2 Guys showed up to my house and started the work. They had tools that didn’t work and had to use mine, they took several breaks, left several times to “get supplies”, and had no idea what they were doing. I had to show them how to do the basic job. They destroyed the floor in the wrong place trying to find the pipe, which made fixing the floor all that much harder. I had just finished hanging drywall, which they promptly destroyed. They dropped my new 750.00 shower pan and cracked it. Once the drain was relocated, they told me that they had other jobs to finish and LEFT A GIANT HOLE IN MY SLAB. Then they informed me that it was Friday and that they would not be returning until the following Tuesday.They finally sent 2 more people out to finish the job the following week.They sent the landlord a $2100 invoice. My landlord contacted them to inform them that the invoice they sent was totally unreasonable, and they bullied him into paying way more than the job was worth. I informed Hooper Plumbing that if he didn’t make it right that I was going to leave a bad review and the owner told me that he didn’t care. So here it is.Avoid this company at all costs!
Thames Heating And Air Conditioning installed a water heater for me. Nick, the installer, was professional, personable and efficient. He answered my questions and had the job done in an hour. The price was better than the competition that I checked and there was no attempt to sell me things that I didnt need or want, like the competition did. I highly recommend this guys.
Superb people to deal with. Dillon is so nice. Explained he did and went out of his way to make sure we had no additional questions or concerns.
I have used Hooper for decades. They are always excellent. The past visit was extraordinary in that Eric was in and out in less than an hour, performed multiple tasks, was fast efficient and on time. They are the best.
Punctual, polite, and professional. Quickly diagnosed and repaired problem with leaking shower valve. Advised us of routinr maintenance to perform to prevent future problems. Serviced tankless water heater and AC units.
I have 3 A/C units and 2 of them where giving me trouble. They where able to come out the same day and make the repairs. Super dependable, super professional, they did excellent work and will use them again whether is be for A/C concerns or plumbing issues. They are a 5 STAR outfit.
Cole was the tech that did the work. nice, friendly and knew what he was doing. My washer was so noisy before and now is not. I am glad with the work on my washer.
Jack came and serviced both my heating and air conditioning systems this morning. He arrived on time as usual. He is a very friendly person and is always eager to get to work. I really appreciate the time he puts in to ensure my systems are working properly and takes the time to explain any issues that I need to be aware of. Thank you Jack for a job well done.
Prompt, Polite, and Professional. thats how I would describe Robert from Thames Heating And Air Conditioning. He was able to give me an accurate quote over the phone and he arrived within the promised time. He had my air back up and running in no time flat. We will definitely use him again in the future and will recommend to our friends and neighbors. I especially liked that he was able to email me my receipt eliminating the need for paperwork to get lost or misplaced.
Hopper is always fantastic on service response and good pricing
Everything was fine and the guys always did a nice job and cleaned up as if they had never been there. Recently they have not called me back when I left 2 messages. Which I did not understand. I know they have been busy with repairs from the freeze however no one bothered to tell me that was the reason they would not call me back to discuss two jobs at my house which they already knew needed to be done.
The experience with Ray’s Heating And Cooling Company was second to none. They have this type of work down to an art! Replaced a furnace, air conditioner and replaced a hot water tank with a tankless model in 9 hours and did it professionally with good fit and finish. I could not be happier with the service and the equipment.
Technicians are always professional and quickly diagnose and repair the issue which in this case was a gas line leak outside the house. They are not the least expensive, but they do it right.
Just had a whole house installation with Ray’s Heating And Cooling Company. My technicians Jack and Antony cheerfully and professionally worked a very long day and made sure they left my house as neat as a possible and that I knew how to operate my new system. I fully recommend this company.
Hooper plumbing fixed our leak so fast! They were committed in helping us, extremely professional, courteous, respectful and most of all knowledgeable when communicating the plumbing problem. I would recommend hooper plumbing to anyone in a heartbeat!
Definitely would recommend great job
Quick response and repair. I have used them for years. Eric has always been 5 star!!!
Hooper is my go to. They are always responsive and courteous. Our tech is a magician considering the number of units he has to deal with at our house. I could not be more effusive about this company, and I could not more highly recommend them.
Ray’s Heating And Cooling Company is an extremely prestigious and reliable company. Our needs were met in every way. They were very orderly & the quality of professionalism was second to none! I would proudly endorse this company to anyone looking for service. Simply the leader leading the rest!!
The best company providing expert quality and friendly service. Great experience doing business with Hooper Plumbing!
On time neat and clean work at a great price
Weve called on the folks at Hooper Plumbing & Air Conditioning for a number of plumbing and HVAC issues over the last several years. Their trained and experienced technicians always response promptly and fix the problem quickly at a fair and responsible price.
Outstanding customer service!! Highly recommend.
The Technicians are always terrific. Know the stuff, polite and get things working again promptly.
Had a backed up sink, called them, they said they could come the next day. Got a call later the same day and they said they could fit me in, so that was nice, one less day of a backed up sink. Painless process, ran the snake through the piping. Still not sure why such a process costs 150 dollars, but it is what it is (and yes I understand the price breakdown, but still, its opening a pipe and plugging in the snake).
One of the sloppiest companies I’ve dealt with. The issue would never get fixed on the first time they come out. Excuses would be made. Just overall bad experience
What an amazing service! Jack did a thorough job of cleaning and repairing our system, and he explained how to keep the system running smoothly. I would totally recommend Ray’s Heating And Cooling Company.
I have used Hooper Plumbing for several years and have found their work to be quick and reliable.
THEY QUICKLY RETURN PHONE CALLS. THE SERVICE PERSONEL ARE FRIENDLY AND INFOMATIVE AND I AM COMFORTABLE WITH THEM IN MY HOME.
Looking for a great plumbing and ac company Hooper is the one. Fast and friendly service.
Emergency overflow toilet . Called at 3:01p.m. Blake was here by 3:30. Corrected situation in a most professional, polite manner. So good to see such outstanding customer service. I will recommend them to all. Thanks for fixin the john!!!
Excellent servicemen. Seeing the finished work ratified my decision to have them do the job.
Have used their services for years. Hooper has always been there for me in a timely and professional and friendly manner. I know many of their service personal by name, Highly recommend their services.
Fast and efficient. Mario did a awesome task despite waiting on a call from his wife that she is in labor. Congrats!
Hooper was prompt, courteous and efficient. I would use them again if needed!
I have had Hooper Plumbing and A/C as part of my home maintenance team for over 15 years. They have helped me through backed up plumbing, frozen pipes, broken hot water heaters and general maintenance on my home and rental properties I had. I think this company and the people they hire are the top of their class.
Eric came out same day, explained what was wrong with our water heater & drain. He went right to work. Very professional.
I am a general contractor and I have used Hooper for many years. They are very knowledgeable, professional, and affordable..
Work Tech, Tyler, was great. Was timely, friendly in wearing foot covers, gave useful recommendation for filters, and pleasant person to interact with.
This is the best company !! I have used them for 22 years !!!!
Technician was prompt, courteous, and thorough. I appreciate this team of professionals for they service my HVAC and plumbing issues.
Nice fix men. They worked on the furnace, He took care of the complication in ample time. It’s running so quietly now. I’m thrilled with the work.
The 2 technicians were very polite and explained everything to me as to what caused hot water pipe to freeze
Always use Eric! He gets the job done! Always professional and does a great job!
We have used Hooper plumbing for years. Their integrity and level of service are second to none! They are extremely responsive and extremely peofessional!!!
Very nice and professional men. I would strongly recommend this plumbing company
Hooper is great, show up quickly and do great work
We always call Hooper and they respond quickly and are great. Highly recommend.
Wayne arrived to my home for a free estimate. He is experienced and professional. recommend.
I have used them for 10 years. Great peopleAnd a wonderful local business. They will treat you right!
Hooper is reliable, professional and their service is completed timely.
Zack is a credit to your company. He tried diligently to fix the dilemma with the leaking from my crawl space . I have the highest regard for him
I highly recommend Hooper Plumbing & Air Conditioning. Always professional and responsive. Thank you again for (over a decade of) such wonderful service!!!
Very professional, knowledgeable, timely and affordable! Hooper will be my first call for any plumbing needs!
Hooper was quick, reliable, accurate in their cost estimate.I would readily use them again
Service is always excellent 🙏🤩
Fast, friendly, thorough service.
Good follow up services to tweak my system, and show me better ways to set heat/cooling schedule. These people care!
They have always gotten out quickly, but they have never actually fixed a problem. I won’t be using the company anymore.
They came over same days and we’re very professional and fair on price.
Im actually scheduled with them for Monday to install some new gas lamps and to change our full house water filters. This morning, the kitchen sink started leaking so I called them for emergency service today. I was told that they couldnt help me. Even though they say they can schedule emergency repairs, the receptionist told me she had no availability today, which is Friday.
Hooper did a great job finding, digging up and repairing a water leak under our house.
Wonderful work and good prices, staff is courteous and straight to the point with the problem of the . Quick turn time.
Fantastic job . Came right over . Very professional. Quickly found the problem and fixed it .
Kyle was very thorough with our annual check on the hvac and adjusted it for better performance. thanks for making san marcos a better place to live.
Very professional. Came in and fixed the problem. On time and very responsive. Highly recommend.
Great service by a very nice young man! He solved the problem and was very helpful.
Man was nice. Cost was too high
Always great service/done right!! Trust them and always happy w the work. Stellar folks!!!
They fixed a leak at my sink and replaced my fall set in record time. thanks Hooper!
Good guys/knowledgeable guys. Checked out potential leak spots from the crawl space and narrowed it down quickly.
Great service and very knowledgeable (Tracy). Workers were very friendly and respectful.Patricia does a great job communicating
Great and quick service. No hassle. Thanks Hooper!
Highly recommend Hooper Plumbing! Prompt, nice and very knowledgeable.
Hooper is awesome for plumbing/HVAC!
Thank you for coming by so quickly and the great job of putting in the new kitchen faucet
They did a great job on all points and were able to deliver the best price.
Very professional great company always on time.
Hooper always does a great job! Residential and commercial.
Excellent response and service — been a customer for years
Have used Hooper over the years and amHappy.
Very responsive and knowledgeable
Great responsiveness and professionalism. I highly recommend this company.
Eric came and worked tirelessly to repair 12 broken pipes. I can’t thank Hooper Plumbing enough.
Quick response to our water leak and figuring out it came from the AC