Dalco

I recently had an outstanding experience with Dalco Air Conditioning & Heating Company, and I couldnt be happier with their service! From the moment I contacted them, their staff was friendly and professional, making the entire process user-friendly and stress-free.They provided fast delivery and a quick response to my heating issue, which exceeded my expectations. The quality of their work was impressive, and I felt like I got great value for my money. It’s rare to find a company that combines amazing service with such high-quality workmanship.I’m very satisfied with my experience and will definitely return for any future HVAC needs. If you’re looking for a reliable and professional service, I highly recommend Dalco. They truly deserve five stars!

To say Im disappointed is an understatement.. I reached out to Dalco after buying an investment property. I just needed a company to do biannual maintenance for my unit. They originally came out on a Monday, checked the inside unit and a sudden surge of storms delayed the checking of the outside unit. I understand they needed to come back at a later date, weather permitting, but were pushing two weeks and I have yet to have the outside unit checked and no one has returned my calls. I cant believe in this economy Im having to beg a company to take my money.

Signed up for air conditioner check To make sure all was good when purchases my new home. They quoted a price for 2 checks in one year. Said great. They came out checked inside left due to rain said would be back next day for outside. No show. Called the 3rd day said would send someone. Called serval times after that still no shows. Wouldn’t recommend justo. The fact they can’t keep appointment a

I needed an emergency service towards the end of the day. Kate made sure the techs came out within that hour . They got my unit up and running and were very kind and knowledgeable. Thank you to the wonderful technician’s for their hard work and helping me understand what was going on and for not charging an arm and a leg for the service.I will be recommending them to family and friends.Thank you dalco.

My heater went out last night so I called this company in the morning and within 30 minutes there was a technician at my house. They let me know the service charge up front and gave me an estimate before any work was done. I am so impressed with how efficiently the technician worked and how well he knew his inventory. Jonathan was great and we will definitely use this company again!

You wont believe this happen..This company missed 2 appointments with us. They made us wait on 3/11 and 3/12 from 9-11am and never showed up. When we called them, they said the technician was out sick, and knowing that they didnt cancel his appointments.When I spoked with the supposed manager, obviously upset by missing 2 days at work, she ended up saying I could go to a different company and HUNG UP ON ME!Can you believe this?

My clients were buying a home that Dalco had serviced (both plumbing and HVAC). Just prior to closing, a few additional issues were noticed and Dalco responded within 24 hours and got a tech out there to take care of the problems. Their quick response helped to prevent a delay in the closing and got the new owners in their new home on time

Can’t say enough good things! Very grateful for their speedy service! very Satisfied by their work they also give us a quick reponse ....

Dalco has been great to work with. In the midst of these crazy freezes, every other plumber pricing was sky rocketing while Dalco still provided exceptional services at fair prices. They have truly been a blessing to all our clients and I would recommend them to anyone.

Wonderful company and honest people. A different AC company claimed my AC was broken and wanted to sell me a complete replacement. I called Dalco for a competing quote, and Nathan came out the next day. He examined my AC and told me it was fine, and that I wouldnt need a replacement for years. His honesty saved me thousands of dollars, and it really means a great deal that he cared more about truth and helping me than making a sale. Trust and honesty are the most important qualities when you hire a professional, and because of their honesty Dalco will be the company I call whenever I need help in the future.

Can’t say enough good things! Very grateful for their speedy service! Kate was so helpful and patient with me throughout the process.

Called Dalco on Friday. They came out first thing Monday morning. They completed my duct work in a timely manner. Very prompt and professional.They even cleaned up after the work and swept!!! I will definitely use them again as well as recommend them to family and friends.

I found Dalco via the manufacturer of my HVAC. I needed help quickly, because Im in Dallas, TX suffering in this heat. The company my Home Warranty Company sent was HORRIBLE. Ivan with Dalco was awesome. He explained everything he did AND he gave me tips on best practices I should use. I signed to a maintenance agreement with them on the spot. I need a company licensed to service Lennox HVAC systems.

Our AC went out Thursday night, mysteriously after another contractor had been at my house because of poor cooling in a few areas. This contractor didn’t touch a thing and left. By 10pm my system was completely frozen up.I called Dalco at 9 am the next morning and they not only walked me through financing, but had a whole group of 4 at my house by 1pm to start tearing out my old system, and had the new equipment at the house by the end of the day. They showed up at 7am on Saturday to continue the install and had cooling in my house by the end of the day.They came back on Tuesday and finished the furnace install.I can’t say enough how nice it is to have an honest company come out and do work at my house. The guys at Dalco really went above and beyond to get me cooling when the temperature was steadily climbing.Great Job guys!

They did a great job figuring out the best way to make the install in some tricky circumstances at my house. Then the install crew came out and did a really fantastic job. They figured out several issues that were wrong with the install on my prior units, and corrected all that as they installed the new systems. Really great company and install crew. Highly recommend!

We needed to replace our worn out HVAC, and Dalco was highly recommended. JD Points promptly contacted us and made a visit to our home. JDs knowledge and professionalism impressed me as he assessed our HVAC needs. A few days later a crew was installing our new Lennox unit. They were courteous, competent, and did an excellent job, we couldnt be happier!

We needed our ducts cleaned so I called JD Points and even though they were slammed, he got someone out to our house in just a couple of days. They were on-time, kind, professional, and the quote they gave us for a new HVAC system was so much lower than the other company we had out a few months ago. After my experience I wouldn’t use another HVAC company. Highly recommend!

DALCO has always given us high quality service but this time they went above & beyond our expectations! In the middle of having new floors installed, we were informed we needed our gas turned off before the installers could finish the kitchen area. Frantic, I made a call to DALCO & asked if they could help me out ASAP! Johnny Points came out the very next morning, took care of everything, and even performed an inspection of both our a/c units while he was here. All with a friendly smile & an upbeat attitude to go with it! Thanks DALCO!

I have been using DALCO as an integral part of my construction company for years. JD has personally assisted me with outstanding customer service both for me and the customer sites that I send him to. The various levels of employees and staff have been nothing but professional in their interaction, efforts and workmanship.

LWe have used DALCO for years on our A/C and heating. So glad they now have plumbing. Johnny Point had been to our house for two different plumbing problem and has resolved both efficiently and quickly. Very glad to have him taking care of our plumbing.

I use Dalco for both personal and business. They are truly a 5 star company. JD is very personable and cares about your needs as a customer and always meet expectations and go above and beyond.

Such an awesome company! Johnny was on time, courteous, reliable and honest. I would definitely recommend Dalco, as well as, utilize their services in the future. Johnny is the man!

Great company to work with! Kate was a pleasure to work with! Highly recommended!

We have used Dalco for years. They do good work, are always fair and honest. I cant reccomend them enough.

It is very convenient and very fast delievery.

We would like to commend Dalco Air Conditioning and Plumbing for their immediate response in these extremely hot summer days and professionalism in repairing our A/C.

This place is great. Kate was such a joy to talk to!

Hands down the best, most honest company you can have work on your a/c or heater. These guys are the real deal.

The technician was very thorough, knowledgeable, polite and went above and beyond. I highly recommend

Great family business! Very professional, always on time and quality work! Thank you JD and Family!

On time, polite, and best of all it fit our budget

Kate was such a professional and knowledgeable on the phone!!

I had the pleasure of coming into contact with Nathan through a mutual customer after our major freeze in February. After seeing a few other customers fall victim to price gougers, I was pleasantly surprised to find Dalco was doing honest work for honest pay. They have been extremely responsive and on point with helping customers get their plumbing repaired and water running again even during these very hectic times. As a restoration and construction company, we value our licensed tradesmen and will definitely continue to use and refer Nathan and Dalco. Family owned and operated company that is doing right by people!!!!

Family owned and operated Premier Lennox dealer good people.

Great job

Warranty issue.