Total assurance has been my go to since 2020.I switched to using the directly rather than going through my home warranty due to the quick service! These guys get it right the first time and the best thing about it is they are fast! Strongly recommend them. The best in town for sure
Total Assurance AC & Heating thank you for your amazing service and professionalism. Called them for my heating system not working and it was blowing cold air, the guy working on my system was very nice and well mannered. He assured me my system would be up and running that day that it was an easy fix. Thank you for your work and professionalism.
Total Assurance provided a quick response when the AC went out at my home. They quickly and correctly diagnosed the issue. The next morning I was provided with two solutions. I chose the solution that best fit my budget and the replacement unit was installed the next day. The technicians were both courteous and professional. I have used Total Assurance in the past and will continue to use them.
Huge thank you to Total Assurance AC & Heating for coming out so quickly late at night especially during this Texas freeze!! The issue was fixed in less than an hour! Total Assurance has never let us down every time we have had to call. Definitely recommend!
They were quick to help when my AC went out during summer heat. I had my Mom and child at home and they were able to fix it within 24 hours. My family wasnt miserable for long. Any problem I have they evaluate, diagnosis, and fix it so quickly I never have to worry. They are affordable and so friendly and that makes it so much easier.
Very impressed with the technicians that came to my home. Adam, Robert and Wayne we all very knowledgeable and professional. They answered all of my questions and took time to explain the details of each phase of the repairs. The office staff that I spoke to during the process were courteous and friendly. The entire experience was positive (including the price) and I will continue to use Total Assurance for all my heating and cooling needs going forward. Great work.
Great Service overall.!They were very helpful and knowledgeable in the couple of times I’ve needed their service for both AC and Heating issues. Fairly priced. Gives great customer service from beginning till end. You can speak directly to someone rather than be funneled through text messages, emails and automated recordings.
Omar did a great job improving our HVAC system functionality and performance. He found issues that at least 5 other companies missed and made the necessary repairs at a reasonable price. I will be using Total Assurance for all of my A/C needs in the future.
Total Assurance A/C & Heating Company was above and beyond. My A/C went out in the middle of the night. I called their 24/7 number in the middle of the night 12:45am and set up an appointment for 8:00am. The tech showed up on time fixed my issue, professionally and in a timely manner. I can’t express the professionalism expressed. Great job. I will recommend them to all my friends and contacts. Well done!!!
Total Assurance made a way to help us out with an inspection even though we only gave them one day notice. They also anticipated that we would ask for a quote on some repairs/replacements, so by the time I remember to ask, they had already emailed me the quote. They are extremely professional and helpful. Thanks guys.
We were so very pleased with our experience with Total Assurance, it’s almost shocking how quickly they responded to our call, they wasted no time either while they were diagnosing our AC. In less than an hour we knew what’s wrong with our AC, plan of action how to fix it and immediate quotes. Wayne was really professional, courteous, and so amazing to work with, excellent customer service! Thank you thank you so much! Please do not hesitate to call Total assurance: fast response, reasonable pricing, and professional job!!! Thank you so much again!!!
Abel technician was a Little angry for doing his job, he didnt explain whats process and activities done till asking him and even he did not check inside all heating or ac unit is working as before after installation heating kit . He removed breaker original and replaced with fuses instead and it supposed to kit come with breaker too
Our a/c stopped cooling on a Thursday at 10pm. I called the company that we have a service contract with only to be told that they didnt have anyone until the next morning. So, I called Eric, and he said a tech would be out before midnight. Wayne showed up at 11pm. House was 80f when he arrived. He replaced the capacitor, and the house was cooling right away. My husky mix (who just had surgery), and I were so thankful! After reviewing the receipt the next day, I noticed a charge that I didnt understand. I called the office, and Kelsey listened to my concern and said shed credit me back the charge. Outstanding customer service! Thank you to Eric, Wayne, Kelsey, and Bianca for your professionalism. I will definitely call Total Assurance again. Highly recommend!
We had been waiting for repairs through our home warranty, what a mistake. After two weeks of waiting in Texas record heat we reached out to Total Assurance, and they came out and fixed it in record time. Our technician was Adam, and he was very thorough, courteous, and efficient. We could not be any happier with Total Assurance from their technician to the reasonable price for the repair. Thank you so much!Robert Ordonez
We remodeled an old house and Eric came out several times during construction and offered advice and made recommendations on the HVAC design. We wanted a system that was energy efficient but still maintained high air quality. His design was spot on and everyone who worked in the house was a professional and did high quality work. Our summer cooling bills have been less than our old house and the air quality so much better. Highly recommend Total Assurance.
Omar is a great technician; very smart and knowledgeable. He provided great customer service upon installation of our new system last year and really helpful troubleshooting over the phone this evening (clogged drain line and properly working float switch)! We highly recommend Omar and Total Assurance AC.
Our AC suddenly went out on us Monday evening. Adam had our AC back up and running the following day by about 3-4pm. Customer service was exceptional! Adam arrived promptly and got to work right away. We even dealt with rain on and off and he still made sure to get us taken care of as soon as possible! Adam did a great job explaining everything that was wrong with our unit and what would need to be done. Pricing was also reasonable and he even educated us on the existing warranty that we were unaware of. This is an honest company that is doing what it states to. I certainly recommend their services, as we were very happy with the job, service, promptness, and dedication of Adam and the business. Our parts were obtained same day, which typically doesn’t happen! Thank you again Adam!
My family and I came home from vacation to discover our AC was not working correctly and the house was extremely hot in the middle of the summer. Omar from Total Assurance came out and quickly remedied the problem. Chris and the rest of the staff at Total Assurance is extremely knowledgeable, quick and polite. The price was very fair. I would recommend them to anyone, without a doubt.
I called them late evening last night my heater would not turn on. They were at my home with an hour. Robert repaired it quickly and efficiently. Great customer service.Thank you
I have purchased 3 air conditions from a local company in the last 2 years, they have been around for years,(it is 4 initials). I needed a one year old air condition fixed on Saturday night at 9:30 pm. They advertise 24 hr service and we even have a yearly service contract. They come out with no after hours prices. The property to be serviced was one of our homes with 2 elderly people. No one would call me back! Then dispatch said, no one would call till the morning. I called TOTAL ASSURANCE at 11 and the nicest guy named Adam was happy to help me. Adam came right over, was kind, professional & the nicest person. We were up and running in minutes! They truly are 24 hour service! Thanks again Adam!!!
We been with Total Assurance AC & Heating for years now. Very friendly and knowledgeable. If any issues do arise, they are willing to get it resolved, fixed and make it right. Glad we have found them for all our heating and AC service.Update: Had an issue with our AC unit and called Total Assurance. As usual they were right on the ball and provided help. These guys rock. Love how we can talk about the issues and work out a plan of action and come to happy outcome. All the staff is super friendly and people are knowledgeable. Definitely recommend these guys for your AC/Heating work.
We have used Total Assurance 5 or 6 years. They installed new system in our home shortly after we purchased our home.Eric was very professional and very knowledgeable and pleasant to work with. He gave us a quote that was less than expected, and the installation went smoothly!We continued to use them for our check ups from then to the present time and could not be happier with the service! Omar has proven to provide excellent service, keeping our unit running smoothly. The preventative inspections, took care of any problems.We definitely recommend them to anyone for their A/C needs!
Great customer service! Very responsive. We had an issue after the technician left and my husband called to ask some questions. He was back at our house within 30 minutes (at 10pm even though he wasn’t on call). He fixed the issue and everything began working. Josh was a pleasure to work with!
Eric with total Assurance has come through for us 100% again. We have hired Total Assurance for many projects.Today they helped us with one of our AIRbnb rentals within about an hour. Incredible service. Thank you all.
Total Assurance AC & Heating is the best AC repair company in the Corpus Christi area. I have used them since I first was referred to them in 2020 and have relied on them since then to keep our AC working. I always ask for Omar as well. He knows the ins and outs of HVAC systems and can diagnose and make any repairs necessary, or if needed a new system recommendation. Thank you for your help! ***** Five Stars!
I have used Total Assurance since I bought my new home. They have inspected my old system. They have installed my new system. Adam and the crew are always on time. They have come over on a Sunday night when I was having problems with my old system. I have recommended them to multiple people I know and all are happy with their service. They came highly recommended to me when I moved to Corpus, and I cannot recommend them more highly for all ac and heating needs.
Honest, reliable, and affordable. Highly recommend this company, will definitely be using them again in the future!
Requested service and had a great experience. The AC technician, Adam, was very knowledgeable and helpful!
I am a custom home builder in Port Aransas. Total Assurance AC & Heating is by far the best in the business. It is amazing how knowledgeable everyone on their team is. My customers are always extremely impressed with the end result!
In my 20 plus years of ministry you always look for companies that can take care of your issues and do it at affordable prices. Total Assurance is that type of company. Previously a tech from Total Assurance resolved an issue that at least 4 other companies tried to. Most recently they went above and beyond to get one of our units up and operational for an event we had this past Saturday even showing up at 8am on Saturday morning to get the job done. They even sent someone to get the part in Houston. I cant recommend them enough.
Amazing experience and service, Kelsie was prompt and attentive. Great prices, will be using their services again!
The team at Total Assurance AC and Heating are the best in Corpus. Over the past year, I have had them out to our house to keep our older systems running. Bianca is a Queen at the shop, with Adam and Robert being the best techs in Corpus. Even when I have a question, one of the techs will call me and we discuss what is going on with the system, helping them troubleshoot and save time when they come out. I am sad that they do not extended home warranty services, I wish they would bring that back, so I could use them for all of my AC and heating needs. But, with that said, I still use them even when I have a home warranty, because I know they will get the job done right the first time. They are on time, communicative, and price fairly.
Great experience and response time when our home AC had an issue on a weekend. Technician found the issue and had us up and running within an hour!
I cannot say enough about these great people. They came out within 30 minutes of my call and got me back up and running! They even checked into warranty on my unit and saved me a lot of money. I will never call anyone else to service or repair my A/C units. Josh is a great guy and very great at communicating and went beyond for me. Thanks again for everything!!
My family and I have used Total Assurance A/C & Heating for numerous service and repair calls to our Amana two-speed A/C and heating system. Always top notch! Robert (our technician) is always professional and courteous. He gets the job done right the first time. Highly recommended if you need A/C service or repairs in Portland, TX.
Adam with Total Assurance AC & Heating was awesome.He was on time and did a great job. He was very well knowledgeable about the system and explained everything and gave me options to take care of our old a/c unit. . I didnt feel pressured to add any other services but did get some good advice to extend the life of our old unit. Would definitely recommend this company.
Overall great experience! The owner and all employees go above and beyond for their customers, cannot say thank you enough for doing a tremendous job on our AC install. 100% recommend Total Assurance for all your AC needs.
Total Assurance AC & Heating is by far100% the most professional heating and air company weve used for our property management business. Eric, Chelsea and Bianca as well as their team of techs are the easiest, friendliest and most honest and responsive team in the coastal bend. I strongly recommend their services to anyone looking for good, quality heat/air work in Corpus Christi and surrounding areas. Call them today so they can quote you with reasonable rates!
Very happy with their CUSTOMER SERVICE! They came out to inspect/repair a mess that someone else made with my home unit. They were here early in the a.m. on a Saturday morning. Explained everything with pictures and knowledge. I used them as an inspector on one of my real estate transactions and that went very well too! I will not hesitate to recommend and use over and over again. Its refreshing to see a company who cares about CUSTOMER SERVICE! THANK YOU.
We have used Total Assurance for our HVAC needs for the last 6 yrs. Besides our regular maintenance we had them install our new system about 2 yrs ago. They have always been responsive at all hours if necessary. Recently Robert was by to do our summer check up on the system and he was spot on time, thorough, courteous and efficient.
Great service, got out here promptly and my system was up and running in no time.
My AC went out Friday afternoon. I called a huge list of Corpus Christi AC service providers. They all told me the same thing couldnt send someone out until Monday or their office is closed already. Total Assurance sent a Omar out to my house within an hour. Omar was awesome. He showed me what the problem(s) were and explain everything. He went above and beyond to fix the issue so we werent suffering in this Texas heat over the weekend. Ill use this company for all my A/C and Heating issue.
Im a local home inspector, I use Total Assurance for my third party inspections as I truly trust their expertise and dependability. Our relationship has grown and I always recommend them to customers for repairs and installs. If you need repairs, maintenance, or installation of new systems these are the people.
The technician found the reason my furnace was not heating pretty quick, had the part on him luckily and had it fixed in about 2 hours
We work with Total Assurance on a number of occasions to service and repair ACs. They always come out the same day, and even after hours! Adam and Omar are very helpful when they come out. I would recommend them to anyone looking to have their system repaired or replaced.
Beto and Geo were the ac techs that repaired my ac. Good guys , very polite and professional. They did a great job. Highly recommend.
Omar was the AC Technician that came out. He is a professional, hardworker, trustworthy, and knows what he is doing. After inspecting the AC and heater he explained what he was going to do. I am impressed with his knowledge.I highly recommend Total Assurance. They are not as expensive as other AC companies. I would rate them 100% .
Adam was very friendly and professional. He went over everything that was included in the maintenance plan and answered all of my questions. I would highly recommend Total Assurance to anyone looking for AC services.
They came to my house after being recommended by one of the employees and I had to wait and call in just to get service after weeks of waiting. I have kids at my house and even after they came out and fixed it, my house wont break 85 degrees. Luckily the weather outside is worse so we are surviving but so much for a positive outcome. Wont be using them again. I will say that on a positive note the two gentleman that came out were professional and kind. For them I gave an extra star.
Our system wasn’t cooling and we had water pooling on our living room floor. We contacted Total Assurance A/C & Heating and they came out that same day. The technician was prompt, polite and corrected our issue in a timely manner. I highly recommend and we will continue to use this company for all of our A/C & Heating needs!
Ive never had an HVAC issue that Total Assurance wasnt able to come out and fix quickly for a very reasonable price. More importantly I havent needed to call them back like I have with so many other service based companies. I personally wouldnt give anyone else the business in Corpus Christi. I know the job will get done right, and I know the repair or maintenance will be done in a timely manner.
The technician Omar came to my house and was super professional. He took care of everything, explained everything, told us what we needed going forward since our inside unit is 20 years old. Just really honest curtious service. To put the icing on the cake, the bill was lower than what I expected.
Total Assurance is our go to! As a Realtor, I love that they come out and do a thorough and professional inspection for our clients. All recommended repairs are not only listed but an itemized estimate is given. We also have them come out for all our remodels to have them check the a/cs so we will be able to have them taken care of prior to putting them on the market. Adam is our tech and we have nothing but wonderful things to say about him. The girls at the front are always so helpful and pleasant (Kelsey is the one we usually speak with). If you are looking for a top notch ac company in the Corpus Christi area...look no further!
This place is awesome. Chris the manager is very sincere & honest with his customers. I thank him & his staff members. They all have done a great job. Robert was the maintenance guy who helped me understand the thermostat and explained everything in detail. I thank God & I recommend Total Assurance A/C & Heating to everyone. Thank you so much, Chris.
Our AC unit needed to be replaced after calling many companies no one answered on a Saturday afternoon, well this company luckily did, Josh was on call and was sent to our home very nice young man he explained on great detail what needed to be done. By Monday afternoon we had a brand new unit working like a champ! Highly recommend.
I want to thank Frank for a professional demeanor, quick to answer questions and for a job well done. I want to thank Zack and Kenny for the professionalism, clean and fast job. These guys came to my home and fix my issue in hours. Very punctual and courteous. I want to commend the owners for selecting great personnel. Keep up the good work. SincerelyJoel
Very responsive to our AC needs. We have used them on our personal and rental properties for many years.
Josh was above and beyond with his professionalism and time to answer my questions. I will recommend Total Assurance AC for anyone asking for HVAC recommendations.
I have used Total Assurances for my facility for the last 13 years. I highly recommended them for commercial and residential hvac service, or for anyone that needs their profesinal skilled services. They are always very professional and responsive when I call on them. Thank you
Adam was great. He knows what he’s doing. He was able to fix the unit as he suspected. I appreciate him and the company he works for. Thank you very much Kirk.
Total assurance is a great company, not only have they done work for me personally, but their customer service is impeccable for my real estate clients that need HVAC quotes, and repairs. Thank you for everything!
Omar was so awesome! He made a house call all the way out to the Island at 11pm on a Saturday night, and did a full repair on our broken AC. He was informative, professional, and, very personable. I wish I could give more than 5 stars!
Highly recommend this company. Great service!
We love Total Assurance. They always go above & beyond to take care of us as soon as possible. Thank you!!
I am a local Real Estate agent in the Corpus Christi area, I have used them for my buyers inspections, my personal inspections and maintenance on my own systems. I always recommend them, very professional, on time and I know the job will get done correctly. Give them a try.
The team at Total Assurance AC & Heating is the best. We could not be more please with the quality of service and professionalism.
I personally have used Total Assurance in my home as well as multiple clients. Always professional, great communication at reasonable price.
Total Assurance is great. They perform quality services and stand by their work.
Such a great company. Always taking care of existing customers and new ones. Always professional and honest always going above and beyond to help those in an unexpected situation especially in this heat wave! Thank you!
I have been so impressed by this company. Everyone is very professional and helpful. I have hired them to work on both of my houses. I wish all the people I hired were as good as they are.
Omar saved us a couple of times. Chris did too.Had a couple of issues but they worked hard to fix in this horrible heat.Will always call on them
Great service. Quality work.
Great honest company! Very reasonable pricing for new units and service repairs. The technicians are very knowledgeable in their field of service. Extremely fast same day service!
Adam has come out 2 times now and each time did a great job, always quick & knowledgeable!
Really impressed with everything from the phone call to install.. easy to work with , knowledgeable, and honest. highly recommend. Thank you!
Great experience as always. Highly recommend using these guys for any and all your air conditioning needs.
The workmen were given the wrong unit to install and they problem solved until it worked. They were courteous and hardworking and very knowledgeable
We have been with this company for several years. We love the services they provide. I highly recommend them.
The ladies in the office were very helpful and professional. They were on time and ready to assist.
Quick efficient to the point it can’t get better than that
Best company in town trust worthy and honest. Very timely when needed and has amazing service and products best hvac company in town
Always fast to come out. Always get the job done the first time! Never a hassle. Will only use this company!
Friendly, knowledgeable and fast. I would use them again.
I’m pleased with the service I received and my home it cool again! Highly recommend
Great experience, thank you so much for repairing my AC unit.
Quick service. Great inspection. Friendly staff.
They went above and beyond to help me during my visit to get my unit summer ready
Robert was on time and very professional.
Always reliable and trustworthy
Great professional service