Luxury Air

904 Mccall Ave, Conroe, TX 77301, United States
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Luxury Air
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Sh
Review №1

I contacted Luxury Air for a “ no heat” problem today with my system. Jennifer was very courteous and quickly verified my address and informed me a technician would soon be dispatched to my residence. Within 10 minutes of placing my call, technician Lonnie phoned me to let me know he was in route to my residence. Lonnie was very professional and quickly went to work on my system. What really impressed me was how well Lonnie kept me informed during the process and within 20 minutes Lonnie had my system up and running again. Quality customer service such as this is a rare thing to find these days and these guys hit a home run!Thank you Luxury Air for a job well done!!!

Be
Review №2

Julio was on time, great, friendly.He inspected our unit and provided us with great information.He performed our SVC and got us on the go.I highly recommend Luxury Air.Ck them up, wonderful people 🙂Tks JulioBenjamin C.

Ji
Review №3

Julio came out to service our unit ahead of hot weather. He did an excellent analysis and provided honest and helpful information.Kyle just left our home and he was amazing: kind, knowledgeable, and thorough. He took his time to do a great job. We have also had Julio and he was also kind, well paced, knowledgeable and courteous.Thanks Gentlemen for keeping our units in good working condition.

Bu
Review №4

Cute puppy pictures added for more effects! This is the second time we have called out Luxury air however, we have only used their services once. The first was for a complete install 2?years ago and we ended going with the cheaper company - BIG mistake!!! We now have issues with the brand new system that COULD have been from the installer. Trying to save, we ended up spending what we saved on this repair. You live and you learn! Luxury was very timely and kept in contact regarding aany and everything. The people who answered the phone, to the techs who came out to our house-ALL top notch folks! We will continue to use them for our needs! Thank you!!

Ky
Review №5

Realized my AC was not working Saturday night and within 45 minutes of making the call Tyler had us back and running. Very friendly and professional -- a first class operation

De
Review №6

Mine worked out great once i said i needed it similar because not confusing then.thks to them for the great help!

Ry
Review №7

Absolutely great technicians. I have been with this company for several years now and they have helped my family in both hot and frigid circumstances. Tim, Jose and Matt are personable and efficient technicians. Worth every penny!Front office is personable and responsive and they will take care of you! 5/5 🌟 🌟

De
Review №8

Great people, response time is great but purchased new AC/Heat unit in June and have had continuous issues with the system (6 times). Not happy with the System that was installed at all. Repair guy just left repairing 2 hrs ago bc our heat wasn’t working and now I have a System Failure Alert on thermostat.

BR
Review №9

Lonnie our technician is always polite, and arrives at the estimated time. Maintenance is always complete and thorough. Luxury Air does keep their customers informed of new products and Maintenance schedules, you dont have to wonder when your next Maintenance is they call you and set up your appointments. Have referred them to several friends. Great company keep up the good work!

st
Review №10

These guys are truly exceptional. Their rapid response, detailed explanations, and timely repairs have been invaluable. Plus, their proactive approach to maintenance has spared me any system downtime. You cant go wrong with them.

Je
Review №11

We are so happy to have found Luxury Air for our mechanical service! Lonnie was very thorough, friendly and on-time. Reassured with their thoroughness from scheduling to our service needs. Thank you!

Tr
Review №12

My heater has been giving us problems over the past few weeks and I finally had enough. I called Luxury Air and they were able to get a tech out right away. Tim, our technician was able to locate the problem and fix it in no time. Everyone was so nice and courteous, I will most definitely be using them again!

Mi
Review №13

Excellent customer care and great attention to detail. Salesman was not pushy and was straight forward with what was needed. My system was replaced from top to bottom and was installed better than the original unit was done. Very satisfied and will use again.

Ho
Review №14

Lonny, was prompt and very thorough with his inspection. Unfortunately, we are still having the same problem this morning - the furnace is not coming on. We are thinking it must be something with the ecobee thermostat that Lonny was not familiar with.******Luxury Air was not to be deterred in finding the cause of our furnace malfunction. Turns out one the furnace fans was on its last leg. Lonny and Tim came the very next day and installed a brand new furnace in very quick and efficient fashion. Working like a champ now!All aspects of Luxury Air - from the appt. scheduling & response time to their technical knowledge and installation proficiency - are all A+. They definitely aim to make it right and be sure that the customer is satisfied. And everything is always done in a very friendly and professional manner.We are so happy that our neighbor recommended Luxury Air to us in 2010. They are the best!

Ch
Review №15

Noticed that one of our A/C units stopped cooling around 5 PM on 7/31. 95 degrees outside. Have a maintenance contract with Luxury. Their fully licensed technician was at our house within an hour and made the repair in less than hour. Only charged for the part due to our maintenance contract. No emergency call charge. Been with Luxury over 15 years. They are the best!!!!

Ju
Review №16

I was very impressed with the service that luxury air provided. Julio was very professional, timely, and courteous. He spent over an hour, performing maintenance on my two furnaces. The maintenance program I signed up for, was very reasonably priced.

Pa
Review №17

The best air-conditioning company I’ve ever used. I used this company to do my new construction AC installation and they honor their warranties. Julio, the technician is reliable, competent, and highly professional. 10/10.

Li
Review №18

They arrived on time, went right to work, finished the job in a quicker time than they had promised. They were courteous and did a great job. There was no mess from their work. We highly recommend this company. This was not our first experience with them. Zero complaints.

Ma
Review №19

Steve and Luxury Air always take great care of us. They service ALL of my familys investment properties as well as our personal homes. They always provide honest advice in a timely manner for a fair price. Their techs are almost always available at the drop of a hat and work with our schedules. Would not use any other AC company!

Da
Review №20

Just when you thought customer service was dead, along comes Luxury Air. My parents used them last month, another company told my folks that they needed a whole new system, Luxury Air was able to repair their old system saving them over $10,000. I just used them to install a whole house air purifier which was recommended to me. I called and had it installed in less than 24 hours, and it was less expensive than I was originally quoted. I highly recommend these guys for any of your HVAC needs.

Jo
Review №21

Matthew was awesome! He was very patient and explained everything we had questions on and really took his time and was thorough with our maintenance appointment! We were very impressed with his service!

Ra
Review №22

We had a strong burning smell which alerted us to call fire dept. where they found possible reason being our furnace. We had no heat and it was in the teensWe were recommended by friends Luxury Air. Although temps were still freezing, we were able to get service and was not disappointedLonnie was incredibly knowledgable, took action. He provided pictures showing us what was not working, what was working and got us up & running.He stayed to make sure house was heating up steadily, checking all the vents and temps throughout house.Cannot thank y’all enough, we will see you back in 6 months for maintenance check

O'
Review №23

I have been a customer for about 13 years. Luxury Air consistently does a great job. I have referred them to numerous friends over the years and never heard of anything except positive experiences from them as well.Lonnie was the tech today. He did a great job and got us back up and running quickly. Well done per usual.

Pe
Review №24

Roy from Luxury Air arrived on time for Spring a/c check. He was very courteous and professional. He checked my system inside the house and outside. I have used Luxury Air since they first opened. I have the utmost confidence in them. I have recommended L A to others and they are impressed by the courteous demeanor and professionalism. I highly recommend them.

Ch
Review №25

100 degrees outside, A/C blower motor on one of our two systems failed. Service tech arrived in less than 24 hours. New one ordered and to be installed June 30. They honor their maintenance agreements, are honest, knowledgeable, and “know their stuff” All at reasonable prices. Been with them for over 15 years and definitely will continue.

Er
Review №26

The best thing about Luxury Air is their service. They really care about the customer. They go above and beyond to keep in touch with customers to schedule service and maintenance schedules. Very professional!

ls
Review №27

We called this company on advice from a friend. It’s hard to know who to trust in the maintenance world, so word of mouth is almost always the way to go. I first asked for a quote online for a maintenance check to make sure we were going to be good in this N Houston heat. They responded in less than 24 hours and gave a quote of $79. Very reasonable so I called and booked it. They gave me a 4 hour window and made it in that window. Before coming they texted me the day before to remind me (good for those who are forgetful and don’t put it in their calendar). Then they texted me a picture and some personal details about the tech coming out. Nice touch!! They also called from the office to let me now he’d been dispatched and would arrive within 25 mins, which he did. Roy was extremely respectful, not being bothered by my dogs and putting booties on his shoes. He asked where the thermostat and attic access were, as well as the AC unit and got to work. About 15 mins later he reported all was well. He took my payment and offered info on a service plan. Highly professional company. I would 100% recommend!!

Ma
Review №28

1-8-24 Update: No heat this morning. Contacted Luxury Air and the technician arrived on time and worked over 3 hours but couldnt find the issue. The tech put it all back together and it worked! Think the 15 year old system had dirt or something in the wiring which was fixed by taking apart and putting back together. Luxury Air is an honest company! They could have said, The what-cha-ma-call-it was broke...$600 to fix! I wouldnt have known. We trust Luxury Air!July 2008: This is the only a/c company that was able to solve our a/c issue of not cooling upstairs sufficiently without having the expense of purchasing another a/c unit. Luxury Air installed a zoned system which solved the issue for much less than installing a second /c unit. They have my business for a lifetime!

Pa
Review №29

Luxury Air has been my go to A/C & Heater company for many years. Their service has always been exceptional! They are the best! Their honesty and the way they take care of customers, is a true rarity in todays service world!!

Co
Review №30

Theyre operator was amazing and did a fantastic job working hard to set and immediate next available appointment. The tech Lonnie came out and did a fantastic job to a thorough inspection and fixed the repairs on the spot. I highly recommend this service They are great!

Co
Review №31

I have been a Luxury Air customer for a very long time! I use them for my personal home, and I have also used them for and referred them to my real estate clients for almost 15 years. Steve and his entire team - Julio, Leslie, Joanne to name just a few, are honest professionals and the best in the business. It is rare to find a company grow successfully over many years and retain the values of the owner throughout the growth of the company, as Steve has been able to do. It’s always a pleasure to recommend and do business with good people.

Al
Review №32

Matt G and his assistant did an amazing job and my ac is back online and cooling my house! Thank you guys!

Ev
Review №33

Loved everything about this company. Their customer service and technicians were top tier. Our technician, Mr. Lonnie was very thorough, professional, and knowledgeable. I am appreciative of all of tips and suggestions that he gave us to help with maintaining our system. 20 out of 10!

Ra
Review №34

Great customer service and the quickest response time. They came out the same day and checked my unit another company had installed a year prior. Due to the previous company not installing correctly and not making sure our unit had the correct warranty as stated in our contract. This company went above and beyond to not only fix our ac system but also make sure I had the paperwork corrected and it was all completed the next day. Thanks to them we had a proper working ac the next day and now a less expensive electric bill as well. I can not say enough great things about this company and their employees. From the office to the techs they were all super helpful and amazing. I would give them 10 stars if I could and recommend to anyone who wants honest and quality work done.

Il
Review №35

I placed an after hours service call on Saturday evening and early Sunday morning I received a follow-up call and their technician Josh(extremely nice very knowledgeable and professional) came within an hour and made a full inspection and had my unit running very quickly. I have been a customer of Luxury Air for over 13 years and I am always satisfied with their services and professional staff from the owner as well as Techs and office staff. I highly recommend this company.

Ja
Review №36

Luxury AC is a top quality service company. We have used their services for over 5 years. They are responsive and professional. Julio Lopez one of the professional member is excellent, very helpful and knows his staff! I recommend their services

Sc
Review №37

This is the second time that I have used Luxury and Im still happy with their service. They are honest and dependable and most of all, nice. Everyone, everytime has been friendly and courteous.The first time I used them I had a major issue that I couldnt afford. They were able to patch my system up until I could get a new unit. This time was a minor issue and they didnt try and sell me some fancy new unit, they repaired my unit and told me I was in good shape.

Mi
Review №38

Luxury Air is an amazing company! Dispatch was great letting me know when a technician was on the way. Everyone was very professional and polite. I give Luxury Air 10 ⭐️s!

Ma
Review №39

A call was made to set an appointment for service to our a/c units. Later I had to change the time due to an emergency and the office staff rerouted Lonnie to the afternoon. Lonnie called and confirmed he was on his way and arrived when he said he would. Work was performed and Lonnie was very respectful of our home, as he put covers over his boots to prevent dirt or damage to the floors. It has been said that price is what you pay and value is what you get. We received full value from Lonnie and Luxury Air LLC staff. thank you for a job well done. Mack Barnhill

Th
Review №40

I have used Luxury Air twice. Ive been satisfied with the speed and professionalism from both the office staff and technicians. Roy just came out to help me yesterday, and did a great job, answered all my questions and gave me maintenance and preventative tips. I would highly recommend.

Br
Review №41

Customer for about 7 years! Luxury Air is by far the best in the business. Prompt responses, fair prices and amazing staff!

P
Review №42

We have used Luxury Air for almost 19 years, when Steve (the owner of Luxury Air) worked for another AC company. Since the first time we made an emergency AC repair appointment at our first home until now with our bi-annual maintenance at our second home, Luxury Air has never let us down, always on time, professional and reasonable. I completely agree with a prior review that you just cant put a price on honesty, integrity and trustworthiness! And Luxury Air has very reasonable prices, you dont have to worry about being charged for anything else except what needs to be done or repaired. We will never use any one else!!!

Ro
Review №43

Recently bought this house, and one unit was old and I knew I would need to replace it at some point. Well that point was less than 2 months after moving in! Call a total of 4 companies and luxury was able to give me a better system for thousands less than the others. They also were able to install 2 days later on a Saturday. I would recommend Luxury Air to anyone needing a new AC!

De
Review №44

Tim showed up on time. Showed him were everything was. Told him to give everything a good going over and let me know if he had any concerns. After the inspection he told me for the age of the unit nothing was wrong and it appeared that it had been well maintained. He also took pictures of the blower fan to show how clean it was. I would highly recommend Luxury Air and Tim who was very trural and polite.

Th
Review №45

Fantastic, professional service from professional and friendly service personnel. Always thorough and explain everything they recommend and why. Julio has been out several times and always exceeds expectations.

Tr
Review №46

Bought two new HVAC systems less than 3 years ago. First repair last year a capacitor which was warranty work. . This year a new motor was needed, find out from another company that an after market part was used by manufacturer no warranty. We get to pay $575.00 for something that should be covered by warranty. Very disappointed in this whole situation.Called office to try and resolve the situation and told since the other ac repair used after market motor our warranty could be voided. Seems like we never really had a warranty to begin with...Very disappointed had been customers and used this company for company repairs as well. You dont leave your customers holding the bag for a product bought from and installed by you.

Sh
Review №47

They were able to come out the same day I called, another company had told me itd be 3-4 days before they could get to me. With this Tx heat we know thats too long to wait to get an ac fixed. Lonnie was great also, he helped my blind mother fill out her check for the bill.

Ch
Review №48

I cannot say enough positive things about my experience with Luxury Air! Critters had gotten into my attic and damaged my ductwork beyond repair. Another company had given me an estimate for replacement and more than one person recommended that I contact Luxury Air before making a decision. Steve and JD came and evaluated my situation and provided me with an estimate that was HALF of what the other company had quoted! The installation team of Alexander and Victor arrived this morning and completed the job this afternoon and did an amazing job cleaning up! Every person that I dealt with from Luxury Air, including Joanna and Cindy in the office, interacted with the highest level of customer service that was always punctuated with a smile. I HIGHLY RECOMMEND THEM TO ANYONE WHO MAY NEED THEIR SERVICES!! My gratitude to everyone at Luxury Air!

Sa
Review №49

The technicians are always very courteous and friendly. Jose did a great job today. I wouldn’t hesitate to recommend this company!

Li
Review №50

Steve Wallace and his team have serviced my a/c & heating for nearly 20 years. I appreciate the professional and courteous service calls, and up front estimates for all work performed. They also respond quickly to emergencies and I have never been sold anything I do not need. For worry free service with integrity, I recommend Luxury Air whenever possible.

Jo
Review №51

Julio is always very professional. His knowledge is the best of the best. I will always use Julio and Luxury Air when I need HVAC service.

Pa
Review №52

Weve used Luxary Air for 15 years on three houses. They have never steered us wrong with their recommendations or suggestions. We would never consider using anyone else. Last full install had a wiring problem on inflow valves, was at the end of the day on a Friday evening. Steve himself stopped after hours with family in the car on their way to dinner and fixed the problem. We have received this level of professionalism always . Thanks!!!!

Br
Review №53

We have used Luxury Air for at least 15 years, and they have been the best to work with. we started years ago when the wife and I were traveling. Sister-in-law was staying with the pets and the AC went out. she called a name brand in the area. they told her it would all need to be replaced for over $9000. i said to wait. A friend recommended Luxury AC. he looked at it and said it was just a bearing and had 1 in his truck and. replaced it for around $100. unit ran for another 5 years. we have used them ever sense

St
Review №54

I have always found Luxury Air to be reliable. They answer all of my questions and handle requests. They are professional, friendly, and knowledgeable. If I have questions, they answer them. They are sincere and have a great attitude. I would highly recommend them. It is a pleasure dealing with Steve and all of his personnel in the field or office. Thanks for all of it.

Ma
Review №55

Had air handler replaced Great job fast and efficient very professional will definitely use again

Ed
Review №56

Luxury Air replaced my very old ductwork for my upstairs area. It had become brittle and was losing its effectiveness. They also reworked the placement to make it easier to navigate around my attic.As part of the process, they took on the work of guest bedroom downstairs which had never cooled effectively and I have had multiple companies try to fix! Luxury Air solved the problem and went above and beyond what they were contracted to do in order to provide a top notch solution. I fully trust and respect companies that take a customer view and deliver outstanding solutions. Many thanks!

Da
Review №57

Excellent friendly service. The tech named Lonnie is knowledgeable and very helpful. Will call again for further HVAC needs.

De
Review №58

Luxury A.C. came highly recommended and they lived up to that recommendation. From the office staff to the technion they were very friendly and Professional. Answered my questions in detail and even showed me what had to be done on the unit. I usually get a few quotes, but felt very confident that I was getting an honest quote from Luxury. I highly recommend.

Mi
Review №59

If I could give more than 5 stars I would! I called Luxury Air for a second opinion for my business AC. Steve, the owner is honest and down to earth. He came out on a Friday afternoon, diagnosed the problem quickly, and was able to get it fixed Saturday morning so we could be open to see patients on Monday morning. And most importantly, he saved my small business thousands of dollars. A different AC company told me I needed an entirely new AC unit, which was not the case! Luxury air has also done work on my residential property and we have always been very pleased w/ the quality of service. You just cant put a price on honesty, integrity, and follow-through. I wont ever use any one else!!!

Da
Review №60

Use Luxury Air for all my HVAC needs including a recent install we did. They do a great job and price it right for the quality of service you get and the comfort of knowing if something goes wrong they make it right. Then again, I really havent had anything go wrong, but just believe they do things the right way.Wouldnt use anyone else (and have used others in the past, so I know how bad it can get out there)!

El
Review №61

Had Jose and Julio come out to help diagnose some issues with my AC. Both were extremely friendly and highly professional along with the office employees I talked with. 10 out of 10 would HIGHLY recommend for all your HVAC needs!

Sh
Review №62

We have been using luxury air 10 years plus for our home and place of business. Great techs and great office staff. Job well done always in a timely manner. Highest recommendations.

ke
Review №63

Kyle was excellent and informative. He was knowledgeable and professional and patiently answered all of our questions, while also fixing our ‘dripping water’ problem.

Gr
Review №64

Roy is always terrific. He was thorough, professional, and polite! We requested him. We have done business with them for 16 years and will continue to do so.

Ja
Review №65

Our ac went out Saturday night and we called early Sunday morning. Shane came out and had the ac back up and running in less than an hour. Super professional and great customer service. I would highly recommend this company to family and friends.

Jo
Review №66

Luxury Air is honest, dependable, and professional. When they set an appointment time, they always show up on the time slotted. I recently had my yearly air conditioner service call. Julio, the Luxury Air technician, was very professional as usual. I would recommend Luxury Air to anyone needing air conditioning and heating service.

Ch
Review №67

I have been using luxury air for several years. In 2018 they replaced my old ac and I use them for my service and maintenance now. They are alway easy to work with and don’t try to up sale you. If there is a problem they are very thorough and trying to find out what the cause is for the problem.

Mi
Review №68

They are always good at scheduling, keeping you advised, and informing you about the situation as they analyze it. Very professional. Highly recommend. We have used them for years at all our properties.

To
Review №69

Excellent, smooth installation process. Both units were installed on time and as promised. Most recently, had a power glitch that took a unit offline and they had a technician dispatched, after hours, within 5 minutes.

Ro
Review №70

Julio came out on Sunday and had our ac back up and running. Unfortunately something else happened with the system and they came back out the next day. Katie was great to speak with as well. She got everything taken care of. Thanks for such prompt and excellent service!

Al
Review №71

Put a out a call due to my heat going out, they arrived with in a couple hrs even during this busy weekend polar vortex. They then identified that my furnace had not be converted to propane back when we built our over 2yrs ago. So they secured my system and advise that I put in a call to my builder, i did and they sent out another HVAC company whom verified my system had not been converted and they did not have the parts to convert so Luxury Air had told me to follow up with them should I have any problems and yet they followed up with me to check on me and my family as we were nearing these colder temperatures. Within hrs they were back out and got me up and running and to that my and I family are truly thankful for their curtiousness and promptness to follow up. I would most certainly recommend these guys as they went above and beyond.

Pa
Review №72

Julio the technician was very knowledgeable and professional. We will continue to use Luxury Air in the future.

El
Review №73

Our technician was wonderful! He was very thorough and he did a great job of explaining everything in detail! We were very happy with their service!

Pe
Review №74

Our A/C started blowing hot air on a Friday night in July. I called them Saturday morning and they showed up in less than an hour. They were there 5 minutes and had fixed the problem. It was extremely affordable, they were very professional and kind. They also gave us tips on preventing the problem from happening again. This company is awesome!!!

Ja
Review №75

I Called 2 different companies prefered by comfortmaker for the warrenty, first one came and said call some one else after looking at it for 20 min. I called these guys and Steve came right away, my system is smarter than the avg tech, but he was able to find the problems and get parts and repaired right away.

Ch
Review №76

Julio, Alex, and Allen just left my house after installing a new AC. They were very professional and even swept my hallway when they were finished. These men were at my house all day and even worked around my three school-aged children. We really appreciate the job they did will be recommending them to anyone needing AC repair in the future.

Jo
Review №77

Service man was polite, good at communicating the problem and fixing quickly. He even gave me routine maintenance tips to help the unit stay working well longer

g.
Review №78

They put a new motor in my nearly 20 year old hvac unit in late april and then i left for the summer and when i came back for the winter the heat wouldnt come on. A contact issue. They came within 3 hours of my call and didnt charge me as a call back even though it was 6 months since the motor was put in (because i wasnt in tx for most of that time) Over the 20 years i have always used them and been very pleased. Soon i will have to get a new unit and i will have them put it in.

C
Review №79

Always an excellent experience with these folks. Knowledgeable, honest, and the new Tranes they installed in 2011 upstairs and 2015 downstairs have cut our KWH consumption by 30%. They also solved an original builder design problem upstairs by installing a larger return air vent. Now, the upstairs stays comfortable without the unit running almost all the time.

Ch
Review №80

Julio came out to do a pre-purchase home inspection for heating and AC. He did a professional job and was knowledgable / helpful regarding many aspects of the overall heating and AC systems and what to pay attention to for any items not up to spec.

Fa
Review №81

Super disappointed. Zero integrity. They feed you bad info when they check your A/C unit and will tell you repairs are needed and they are not. Two separate occasions two separate buildings same bad news. I tried to call the main office and talk to the supervisor? I was informed my complaint would be taken into consideration. No resolution. As I told the main office we as consumers have choices, however if I had an employee (tech) showing up to repair sights giving bad information to the customer I would want to know. On a lighter note I did find a great company to work with so it all turned out great in the end.

An
Review №82

Great service. Took time to show me part that needed replacing & show why. Use them every Spring & Fall for tune ups. Can’t risk losing the A/C in Texas!

Je
Review №83

Technician Roy was very friendly, professional, thorough & efficient! He educated me on proper unit cleanliness. Roy is a true disciple of our Lord and Savior!

Gr
Review №84

I have used Luxury for 2-3 years now and they are on time, professional and honest. Great technicians. Highly recommend Luxury Air & Heating.

Dy
Review №85

I highly recommend Luxury Air! They are fair price! They have taken care of me for over a decade. They are timely, professional employees, polite and respectful.

Sh
Review №86

By far the best AC company in the area. Stephen is a solid guy with years of experience and cares about his customers. His crew does excellent work and the team is very helpful.

Br
Review №87

07/26/16 Once again another GREAT experience with Luxury Air! Barrett and his technician in training were professional and answered all my questions. My home is cooling much better. Keep up the GREAT work!

Ti
Review №88

I have been using Luxury Air for several years. I have purchased two units from Steven for two different houses. I highly recommend this company for any AC and heating needs.

Ni
Review №89

Awesome company. Had our complete system replaced on time and was able to troubleshoot unforseen issues in 102 degree weather. Always great customer service and very clean and professional.

Da
Review №90

Luxury Air is extremely honest and professional. Only AC we will use. Stephen and his team are simply the best.

De
Review №91

Very courteous and professional. Tim Lindley and his crew were great. I highly recommend Luxury Air.

So
Review №92

They are honest, professional, and punctual. We got several bids, and chose them for a air conditioner upgrade. Super happy with our choice.

Di
Review №93

We trust Julio with our air conditioning problems. We know he will diagnose them and get them resolved.

Ia
Review №94

I am extremely happy with Luxury Air and Mr. Villanueva. This is the best heating and air service that I have ever had!

Da
Review №95

Great service! Technician was very knowledgeable and friendly! I’m a customer that will contact you again, if needed!

Ja
Review №96

Luxury Air is the contractor my builder used to install the HVAC unit in my home. I was due for an annual checkup and was happy with the performance of my AC system so I decided to use the same folks.After the visit from the tech. my wife told me that she was informed the outside unit was dirty and needed to be cleaned. It would be an additional $60 for the tech to do this. WHAT?!?! My wife declined the additional service cost.I contact the main office to question this and was informed that they have changed the policy this year and charge an additional now for outside coil cleaning.Keep in mind my HVAC system isnt even 2 years old. It would need a simple rinse with a water hose.In my past experience with other HVAC companies this has been part of their annual maintenance.Needless to say $80 dollars later my HVAC system checks out OK and I will be cleaning the outside coils myself this weekend. I am NOT HAPPY!I think I will be using someone else next year to do the annual checkup and make sure the outside coil cleaning is included.

Ma
Review №97

Ive been with luxury air for over 15 years and their work is superb!! They have a well trained and experienced staff.

Da
Review №98

Always excellent service. Have been a satisfied customerof Luxury Air for years.

Je
Review №99

Always fast, thorough and professional. So glad I chose Luxury Air when I got a new AC a few years back

Ch
Review №100

Shane and Josh were first class professionals. I have used Luxury Air for over 10 years and have never been disappointed.

Ca
Review №101

Luxury Air offers professional and knowledgeable service! We definitely recommend them to all of our family and friends.

Os
Review №102

The best AC service I ever had! It’s the most organized, very thorough and professional AC business I’ve associated with, and highly recommend them to others!

Br
Review №103

Chris Burks with Luxury Air raises the bar for the HVAC industry. He strives to exceed the expectations of his customer’s and thrives because of customer satisfaction. His honesty, availability and dependability make him an asset to the company and to the many clients he services. Chris will keep you warm in the winter and cool in the summer!

Da
Review №104

Their response time is great. Roy arrived within an hour of my call, and had my AC back running in no time.

Er
Review №105

Great customer service and response time. If you want to be valued as a customer and pay a reasonable price for service, this is your company. Outstanding job!

Li
Review №106

This is the most wonderful company. They sent me a picture of who would be at my door along with his bio. they are responsive and professional. 10 stars

Ga
Review №107

Greatly recommend this company. Wouldn’t have it any other way. The technician Shane is great, and the office ladies are super nice. Very responsive and are there to please!

Ry
Review №108

Had a new AC system installed and we use Luxury for maintenance as well. Always prompt and on time, great customer service.

Tr
Review №109

Julio Lopez is professional, competent, and efficient. I’m glad he was assigned to my job order.

Ja
Review №110

Josh was on time; very efficient and has a great personality. Luxury Air sets the standard for HVAC companies.

St
Review №111

Quality equipment and quality people to do the job right and make sure it continues to be doing the job it is supposed to do. I highly recommend them for trust and professional work.

Ca
Review №112

They did an excellent service and will definitely will call them back for needs that may come up. They had to replace motor and it was done pretty quick and professionally.

KE
Review №113

Called at 8:00 AM Luxury Air responed within the hour and was repaired two hours after that on a sunday during a holiday weekend. Definately 5 STAR SERVICE

Ly
Review №114

Both technicians that came to my home for heater inspections were professional, polite, and answered all of my questions. Pleased with their service.

Wa
Review №115

Excellent service. Showed up in less than an hour. Got me up and running again and charged a fair price. I will definitely use them again.

Gl
Review №116

Have used them for years. They let you know when the technician is on the way. They are honest and professional.

Ly
Review №117

Always on time and very professional. I receive picture of technician before appointment.

Re
Review №118

This company is great. Im found them about a year ago. Continue to use them. They are great from when you call to when they are finished.

IS
Review №119

Luxury air installed and maintained my HVAC system. Great company and highly recommend them.

La
Review №120

Very pleased with service. They were quick to respond and on time. Will definitely refer others to Luxury Air A/C & Heating.

Ro
Review №121

Dan was very professional, personable and efficient. Great working with the wonderful people of Luxury Air !

Do
Review №122

They communicate well and are very professional. Highly recommend them.

Ma
Review №123

Was so glad they could get to me same day I called. Technician went over everything before preforming repair. I have used Luxury Air for several years. Thank you.

Ch
Review №124

Tech was prompt, efficient, addressed every concern I had. I appreciated the efforts of the scheduler to accommodate my schedule needs.

ch
Review №125

The parts were replaced as promised at the quoted price. And added bleach to the drain saving me a trip to the attic

Sa
Review №126

The company and technicians truly care about their customers comfort. They are very responsive and trustworthy.

Ku
Review №127

I have been doing business with Luxury air for over 15 years and they have provided excellent service.

kr
Review №128

Loved the technician who helped us! Professional and courteous! Glad we found Luxury Air!!!

Te
Review №129

Luxury air is always so professional, timely, and friendly- highly recommend!

de
Review №130

They do what they say they will. In fact they do more than what is expected . Their personnel are very professional. I highly recommend this company,

Li
Review №131

We’ve been customers for 10 years! Always excellent service!

Ma
Review №132

Steve has taken care of my business and home for many years. He and his guys are very prompt, friendly and professional.

Ra
Review №133

Every time we have had them out for the yearly check they have been right on time and the checks are very thorough. We will recommend to family and friends.

Gr
Review №134

Jose is an excellent A/C. Very Knowledgeable about his work.

Fr
Review №135

Knowledge techs, Helpful office personnel, Reasonable & Competitive pricing. I recommend Luxury Air.

Da
Review №136

They always come out on time, listen to me, they back their work. I would never use Another company.

R
Review №137

Luxury Air did a good job of diagnosing my AC problem and remedying the problem quickly.

Ma
Review №138

Juan, technician, checked out my heating system. He was on time and very professional and knowledgeable.

Th
Review №139

Tim found problem in under 3 minutes; was very knowledgeable.

Da
Review №140

Julio was very professional and very knowledgeable. Leslie at the office also very professional and helpful.

tp
Review №141

Very fast service and great technicians! Doesn’t waste money on things not needed - no upsell!

Ge
Review №142

Work well done. Jose very knowledgeable, polite, careful and informative.

So
Review №143

Great service. The tech was friendly and knowledgeable. I would recommend!

Ma
Review №144

Great service, very kind and efficient. Also had amazing time management and came on the weekend!

Ri
Review №145

On time, always professional and respectful of property. Highly recommend.

He
Review №146

Always great service and very friendly people!!

Je
Review №147

Mathew was super nice and very knowledgeable

Re
Review №148

TOP NOTCH company! VERY professional and courteous! HIGHLY RECOMMEND!

To
Review №149

Great company does great work comes right out to help you

Je
Review №150

Excellent service! Steve and his team are the best!

Co
Review №151

Very nice, fast and efficient! Thank you

Sh
Review №152

Tech was knowledgeable and communicated so well...

Ro
Review №153

Professional, respectful, polite. Best service ever.

Da
Review №154

They do high quality work.

Ba
Review №155

Great technician, fast service.

Ch
Review №156

Very professional and knowledgeable. Great services!

Qu
Review №157

Very professional and responded quickly

Fr
Review №158

Quick response, great employee, honest price.

St
Review №159

Came as soon as I called, super friendly and fixed my problem, its a Christmas miracle!

Fr
Review №160

Great technician, friendly, informative, efficient. Helpful.

Ca
Review №161

They have always provided great service

To
Review №162

I recommend Luxury Air.A company I trust.

so
Review №163

Provide top quality service.

Sc
Review №164

Luxury Air epitomizes service and integrity. They were friendly, offered an honest assessment of the work needed and didnt try to up-sell me something we didnt need at this time. Special thanks to Jason and Mike for great service. I would highly recommend Luxury Air for your heating and A/C needs.

Pa
Review №165

Fantastic company and great staff!

Ta
Review №166

Excellent customer service . Thank you

ro
Review №167

Always professional respectful and honest!

D
Review №168

Maintenance was performed professionally!

Do
Review №169

Very professional and courteous

Gi
Review №170

Responded quickly. Honest service.

Jo
Review №171

Always quality work.

Ge
Review №172

Everything is great thanks

Cy
Review №173

Honest and professional service.

Bo
Review №174

Very friendly

To
Review №175

Professional!

Ri
Review №176

We have been using Luxury Air for over 20 years. Theyre very efficient and thorough!

Ed
Review №177

As always very knowledgeable technicians. Courteous and friendly. I have used this company for over 10 years and will continue to use them.

Jo
Review №178

We found out about Luxury Air through family, and we love them! We love how professional they are, and they always get back to us quickly. Last summer, we had some issues with our AC unit, and they fixed it for us, and weve been happy with it ever since. We also love their AC maintenance plan- they help schedule both the AC check in the spring, and the heater check in the winter, which I love because thats one less thing for me to think about.Luxury Air is the best!

Information
22 Photos
178 Comments
4.9 Rating
  • Address:904 Mccall Ave, Conroe, TX 77301, United States
  • Site:https://luxuryairtx.com/
  • Phone:+1 936-703-2130
Categories
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Air duct cleaning service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:7:30 AM–8 PM
  • Tuesday:7:30 AM–8 PM
  • Wednesday:7:30 AM–8 PM
  • Thursday:7:30 AM–8 PM
  • Friday:7:30 AM–8 PM
  • Saturday:7:30 AM–8 PM
  • Sunday:7:30 AM–8 PM
Offerings
  • Repair services:Yes
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